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WISH Windows based Information System for Hotels Technology – Microsoft dot NET based Multi Property Solution

Wishnet - Prologic First - Frontoffice System

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Page 1: Wishnet - Prologic First - Frontoffice System

WISHWindows based Information

System for HotelsTechnology – Microsoft dot

NET basedMulti Property Solution

Page 2: Wishnet - Prologic First - Frontoffice System

Customers – Front OfficeIndia

The Park Vizag

Elgin (4)

JHM Interstate Rajasthali Jaipur

Oberoi Clarkes Simla

Svelte Personal Suites, Delhi

Svelte Suites, Bangalore

K C Residency Jammu

The Galaxy Gurgaon

Pride Park Premier Gurgaon

Piccadily Lucknow

Piccadily Chandigarh

Samode Haveli Jaipur

Samode Palace Samode

Ramada Jalandhar

Hotel Grand Raj Kangra

Royal Heritage Havelli Jaipur

Nidra Baroda

Nidra Delhi

Ananta Resorts Pushkar

Back Water Ripples Kottayam

The Senator Kolkata

Chocolate Hotels, Kolkata

Basant Bihar Bikaner

Skipping Stones Sikkim

Cocoon Pune

Hotel Vintage Gulmarg*

Red Bishop, Panchkula

Egland

MayFlower, London

Park Lame Mews Hotel, London

20 Nevern Square, London

Malaysia, Singapore, Indonesia

and Philippines

Citin Masjid Jamek

Citin Pudu

Compass Hospitality

De Palma Ampang

De Palma Shah Alam

De Palma Kuala Selangor

Gayana Eco Resort

Bunga Raya Eco Resort

Nouvelle Hotel Kuala Lumpur

Nouvelle Hotel Kulai

Ancasa Kuala Lumpur Hotel

Ancasa Hotel Port Dickson

Bay Hotel Singapore

Econ Inn Singapore

Depalma Kuching, Selangor

Malaysia

Damas Suite SErvice Apartment,

Kuala Lumpur

Sunrise Hospitality & Leisure,

Kuala Lumpur

Ancsa Hotel & Spa, Kuala

Lumpur

Ardennes Hotel, Singapore

Ancsa Hotel Pudu, Kuala

Lumpur

Middle East

Golden Tulip Khasab, Oman

Golden Tulip Sharjah

Golden Tulip Al Hamra

Golden Tulip Al Jazira Hotel &

Resort Abu Dhabi

Golden Tulip Al Khobar

Golden Tulip Dibba, Dibba

Golden Dana Bay Resort

Golden Tulip Qasr Al Nasiriah

Riyadh

Al Diar SIJI Hotel, Fujairah

Mina Hotel

Regency Hotel

Gulf Hotel Abu Dhabi

Dana Hotel

Al Anwar Mövenpick, Medina

Mercure Grand Jabel Hafeet

Other Countries

Belle Mare Plage, Mauritius

Le Prince Maurice, Mauritius

Le Muria, Seychelles

Ephelia, Seychelles

Constance Lodge Tsarabanjina,

Madagascar

Hallaveli Maldives

Moofushi Maldives

Pride Hotel Westlands, Nairobi

Bamburi Beach Resort in

Tanzania

Sun Shine Resort Tashkent

Page 3: Wishnet - Prologic First - Frontoffice System
Page 4: Wishnet - Prologic First - Frontoffice System

What is special about WISH.NET ?

• Radically new user interface that minimizes training requirement and improves productivity.

Page 5: Wishnet - Prologic First - Frontoffice System

Single Window for all functions with an option to automatically load the frequently used functions

Page 6: Wishnet - Prologic First - Frontoffice System

Drop down panels for more data

Page 7: Wishnet - Prologic First - Frontoffice System

Links for additional information like Activities, Traces, etc.

Page 8: Wishnet - Prologic First - Frontoffice System

Sliding panels for more functions like Availability, House Position, Rates, Planning Rack

Page 9: Wishnet - Prologic First - Frontoffice System

Sliding panels – House Position with Statistical comparison and project ARR & Occupancy

Page 10: Wishnet - Prologic First - Frontoffice System

Sliding panels – Rate Details (Single screen displaying Best

Available Rate, Events, Availability for the selected period)

Page 11: Wishnet - Prologic First - Frontoffice System

Sliding panels – 30 days Planning Rack

Page 12: Wishnet - Prologic First - Frontoffice System

What is special about WISH.NET ?

• Radically new user interface that minimizes training requirement and improves productivity.

• Green PMS … minimizes the use of paper … reduces cost

Page 13: Wishnet - Prologic First - Frontoffice System

All documents like Confirmation, Amendments, TA/Corporate Contracts, etc. can be formatted & stored electronically and can be accessed any time. They can be despatched by email.

Page 14: Wishnet - Prologic First - Frontoffice System

Electronic dispatch of reports either manually or as part of Night Audit process

Page 15: Wishnet - Prologic First - Frontoffice System

Electronic dispatch of reports either manually or as part of Night Audit process

Page 16: Wishnet - Prologic First - Frontoffice System

Electronically Archive Reports

Page 17: Wishnet - Prologic First - Frontoffice System

Retrieve archived folios

Page 18: Wishnet - Prologic First - Frontoffice System

What is special about WISH.NET ?

• Radically new user interface that minimizes training requirement and improves productivity.

• Green PMS … minimizes the use of paper … reduces cost.

• Innovative features

Page 19: Wishnet - Prologic First - Frontoffice System

3600 Guest History

Page 20: Wishnet - Prologic First - Frontoffice System

Non Presentable Folios

Pre-Assign Rooms

Page 21: Wishnet - Prologic First - Frontoffice System

Pre-Assign Rooms. Multiple rooms can be assigned to the same guest.

Page 22: Wishnet - Prologic First - Frontoffice System

Bill Routing & Discounts

Bill Routing based on user defined Templates

Page 23: Wishnet - Prologic First - Frontoffice System

Bill Routing Templates with option for manual routing

Page 24: Wishnet - Prologic First - Frontoffice System

Discounting for Non room related revenues

Page 25: Wishnet - Prologic First - Frontoffice System

Handling of Complex Arrival, Departure & Itinerary details

Page 26: Wishnet - Prologic First - Frontoffice System

Dynamic Folio Analysis

Page 27: Wishnet - Prologic First - Frontoffice System

Electronic Documents & Vouchers

Page 28: Wishnet - Prologic First - Frontoffice System

In-built revenue management (Best Available Rates, Rate Limits or Hurdle Rates

Page 29: Wishnet - Prologic First - Frontoffice System

Improved Floor Planner

Page 30: Wishnet - Prologic First - Frontoffice System

Arrival Check-in and Departure Check-out (Fast Check-in & Checkout)

Fast Checkout of Family Members

Page 31: Wishnet - Prologic First - Frontoffice System

Houskeeping ViewGuest Details. If the room is

Expected Arrival then will display the details of arriving guest else

will display the details of In-house guest.

Loaned Items details

Schedule for cleaning the room can be specified

Page 32: Wishnet - Prologic First - Frontoffice System

Housekeeping Maid-Assignment

Page 33: Wishnet - Prologic First - Frontoffice System

Marketing – Corporate

Multiple Contracts

Multiple Contacts

Call Log & Traces

Cancellation Policy specific to Company

Summarized Statistics

Page 34: Wishnet - Prologic First - Frontoffice System

Marketing – Corporate Detailed Statistics

Page 35: Wishnet - Prologic First - Frontoffice System

Marketing – Travel Agent

Multiple Contracts

Page 36: Wishnet - Prologic First - Frontoffice System

Marketing – Travel Agent

Stay based Discount

Travel based Discount

Age based Discount

Early Bird Discount

Fixed Amount Discount

Nites Incentive

Page 37: Wishnet - Prologic First - Frontoffice System

Merge History

Page 38: Wishnet - Prologic First - Frontoffice System

Manual No Show/Cancellation of Non Guaranteed bookings

Page 39: Wishnet - Prologic First - Frontoffice System

Telephone Operator/ConciergeTelephone Diary based on

Categories

Page 40: Wishnet - Prologic First - Frontoffice System

‘Wizard’ based non-stop Night Audit

Page 41: Wishnet - Prologic First - Frontoffice System

And many more features like……Multi-lingual

Folios

Documents

Confirmation/Amendment/Cancellation Letter

Welcome/Departure/Thank you Letters

Queue Room Check-in

Multi Currency

Multi Property Cross property Inquiries

Availability, Rate, House Position, Planning Rack Cross Property Check-in

Staff Accommodation / Dummy Room

Tracking of Guests put up by the hotel in another

hotel

Refusal Tracking & Reporting

Close for Arrival & Departure Setup

Quad/Hexa/Penta Rates Handling. Also handling

specific Rate for a specific Room.

Closed group User Mailing & sending Self Reminders

To-do list for Today, Tomorrow & Future

User configurable Emergency Reports

User configurable Shift End & Night Audit reports

Splitting of Charges based on Guests request by

percentage or AmountAuto and Manual Alert

Page 42: Wishnet - Prologic First - Frontoffice System

What is special about WISH.NET ?

• Radically new user interface that minimizes training requirement and improves productivity.

• Green PMS … minimizes the use of paper … reduces cost.

• Innovative features

• Quality management information

Page 43: Wishnet - Prologic First - Frontoffice System

Managers console with ‘this month trend’

Page 44: Wishnet - Prologic First - Frontoffice System

Multi-dimensional Historical & Forecast Analysis

Page 45: Wishnet - Prologic First - Frontoffice System

Competition Analysis

Page 46: Wishnet - Prologic First - Frontoffice System

Rich ReportingDrill down Option

Page 47: Wishnet - Prologic First - Frontoffice System

User configurable Reporting

Page 48: Wishnet - Prologic First - Frontoffice System

User configurable Reporting – Manager Report

Page 49: Wishnet - Prologic First - Frontoffice System

User configurable Reporting – Balance Report for Income Auditor

Page 50: Wishnet - Prologic First - Frontoffice System

Microsoft Excel Integration

Page 51: Wishnet - Prologic First - Frontoffice System

What is special about WISH.NET ?

• Radically new user interface that minimizes training requirement and improves productivity.

• Green PMS … minimizes the use of paper … reduces cost.

• Innovative features

• Quality management information

• Security

Page 52: Wishnet - Prologic First - Frontoffice System

Security

Database can be locked against intrusion

Access security is implemented by user roles

Roles and their capabilities can be defined at the form, function and in many cases at the feature level.

Page 53: Wishnet - Prologic First - Frontoffice System

Security

User activities are logged. Data changes are logged.

Sensitive data like Credit Card numbers are encrypted and hidden

Page 54: Wishnet - Prologic First - Frontoffice System

What is special about WISH.NET ?

• Radically new user interface that minimizes training requirement and improves productivity.

• Green PMS … minimizes the use of paper … reduces cost.

• Innovative features

• Quality management information

• Security

• Interfaces

Page 55: Wishnet - Prologic First - Frontoffice System

Interface – WISH.Net is interfaced with various devices

Scanners

•3M Scanner•ID Scan

Address verification System

•QAS

EPABX• Alcatel• BPL• Copper Connection• Coral Telecom Pvt. Ltd.• Ericsson• Fujitsu• Hybrex• Intellicom• Iwatsu Electric Co. Ltd.• Lucent• Mitel Telecom• NEC• Nitsuco• Northern Telecom• Panasonic• Philips• Siemens• Ring master Call Accounting

Door Lock

• CISA• KABA ilco• Saflok• TESA Entry System• Ving Card

IPTV

• Eclipse•Guest Link

Page 56: Wishnet - Prologic First - Frontoffice System

What is special about WISH.NET ?

• Radically new user interface that minimizes training requirement and improves productivity.

• Green PMS … minimizes the use of paper … reduces cost.

• Innovative features

• Quality management information

• Security

• Interfaces

• Powerful companion module … integrated single-vendor solution

Page 57: Wishnet - Prologic First - Frontoffice System

What is special about WISH.NET ?

• Radically new user interface that minimizes training requirement and improves productivity.

• Green PMS … minimizes the use of paper … reduces cost.

• Innovative features

• Quality management information

• Security

• Interfaces

• Powerful companion module … integrated single-vendor solution

• Comprehensive services

Page 58: Wishnet - Prologic First - Frontoffice System

Training & Implementation

• Infrastructure planning

• Software installation

• Configuration to your exact requirements

• User training

• Implementation guidance

• ‘live’ cover

• Post implementation audit

Page 59: Wishnet - Prologic First - Frontoffice System

Post implementation

• 24 x 7 Helpdesk

• Operations trouble shooting

• Error correction

• Disaster recovery

• Upgrades

Page 60: Wishnet - Prologic First - Frontoffice System

What is special about WISH.NET ?• Radically new user interface that minimizes training

requirement and improves productivity.

• Green PMS … minimizes the use of paper … reduces cost.

• Innovative features

• Quality management information

• Security

• Interfaces

• Powerful companion module … integrated single-vendor solution

• Comprehensive services

• Affordable

Page 61: Wishnet - Prologic First - Frontoffice System

Affordable solution

• Competitive software pricing, services fees and annual maintenance

• Lower hardware requirement … lower project cost

• Easier to operate and maintain … single server, single vendor

Page 62: Wishnet - Prologic First - Frontoffice System

What else do you WISH for?

• Radically new user interface that minimizes training requirement and improves productivity.

• Green PMS … minimizes the use of paper … reduces cost.

• Innovative features

• Quality management information

• Security

• Interfaces

• Powerful companion module … integrated single-vendor solution

• Comprehensive services

• Affordable

Page 63: Wishnet - Prologic First - Frontoffice System

Thank you

PROLOGIC FIRST

[email protected]