Tutor training slides

Welcome to CMI Tutor Training Day

Welcome and Update

Narinder UppalDirector – Awarding Body and

International Development

Strategic Themes – 2011/12

Chartered Management Institute (CMI)

CMI is a professional body.

It is the only chartered professional body dedicated to raising

standards of management and leadership across all sectors of UK

commerce and industry.

By setting minimum professional standards – built into our

qualifications, membership criteria and learning resources – we

recognise individual capability and give employers confidence in

their managers’ performance.

Recognising our strengths Income annually from membership cash cow – needs to evolve

Awarding Body – 5 years of rapid growth with significant market potential both UK and overseas

Healthy investment and property values

Managers are the largest occupational group and will continue to be so in the future. The number of managers across the UK is forecast to rise from 4.8m in 2007 to 5.7m by 2017. By 2017 managers and senior officials will make up 18 per cent of all those employed – up from 16 per cent in 2007. 1.1 million managerial jobs have been created since the turn of the 21st century, making it the fastest growing occupational group.

The future

Employers, MembersApproved Centres

Government

Feedback Policy & Research

Sales Marketing

Product Development

Integration…!‘demonstrating our relevance’

Raising standards in management & leadership Increasing profile and influence Increasing membership Attracting younger managers Developing our capacity & financial strength

Strategic themes behind the delivery

Raising standards ‘number 1 for qualifications’

Improving network of approved centres Strategic alliances with HE sector Mapping CMI qualifications against sector frameworks 12.5% growth in registrations National awareness campaign IC qualifications on the framework International expansion Review of Chartered Manager

Raising Standards‘proving our worth to employers’

Proving through research that members are better managers

Launching diagnostic tool – ManagerInsight

Introducing simpler more focused proposition

Targeting top 1000 with top 250 key

Focus on health and local government sectors

Profile‘widening & deepening our appeal’

Major research into M&L making a difference demonstrating that investment pays

Increasing influence and reach within government & large organisations

Launching Campus CMI

Building on the national & management leadership awards launched in 2010

National awareness campaign

PR

Building on web and social media presence

Membership ‘attracting & retaining members’

Acquisition

- New younger fee paying members - Students - Marketing campaigns - Strategic partnerships - CMI/IC member offer - Overseas branches offer

Retention

- Use of Merlin - Retiree offer expansion - New look magazine - Campaigns

Youth‘engaging with tomorrow’s leaders’ Students - conversion - messaging - mentoring - case studies

Communications - social networking

Apprenticeships - approved centres

Campus CMI

Resources, Support & Benefits

Qualifications and Standards

Qualifications

Penelope SummerfieldQualifications Manager

Management & Leadership Qualifications

Aspiring Managers Level 2 Team LeadingJunior Managers Level 3 First Line Management

Level 4 Management & Leadership

Middle Managers Level 5 Management & LeadershipLevel 6 Management & Leadership

Senior Managers Level 7 Strategic Management & LeadershipLevel 8 Strategic Management & Leadership


QCF Qualification Development 2010

Qualifications extendedLevel 4 Award, Certificate & Diploma in Management & Leadership Level 6 Award, Certificate & Diploma in Management & Leadership Level 8 Award, Certificate & Diploma in Strategic Management & Leadership

Qualification AmendmentsLevel 2 Award, Certificate & Diploma in Management & Leadership

Unit 2001 re writeUnit 2010 Corporate Social Responsibility – IntroducedUnit 2009 Introduction to Team Leading – Introduced


Qualification AmendmentsLevel 3 Award, Certificate & Diploma in Management & Leadership

Unit 3001 re writeUnit 3018 Corporate Social Responsibility – IntroducedUnit 3017 Introduction to first line management – IntroducedIntroduced level 4 units into the optional group

Level 5 Award, Certificate & Diploma in Management & Leadership

Unit 5001 re writeUnit 5013 re writeUnit 5022 Organisational Corporate Social Responsibility – IntroducedUnit 5020 Introduction to Management and Leadership – IntroducedUnit 5021 Operational Risk Management - IntroducedIntroduced level 6 units into the optional group


Qualification Amendments

Level 7 Award, Certificate & Diploma in Strategic Management & Leadership

Unit 7001 re writeUnit 7013 re writeUnit 7023 Strategic Corporate Social Responsibility – IntroducedUnit 7021 Introduction to Strategic Management and Leadership – IntroducedUnit 7022 Strategic Risk Management - Introduced


New QCF Qualifications

Management ConsultancyCMI Level 5 Award in Management Consultancy (QCF)CMI Level 5 Certificate in Management Consultancy (QCF)CMI Level 7 Award in Management Consultancy (QCF)CMI Level 7 Diploma in Management Consultancy (QCF)

NVQ QualificationsLevel 2 NVQ Certificate in Team LeadingLevel 3 NVQ Certificate in ManagementLevel 5 NVQ Diploma in ManagementLevel 7 NVQ Diploma in Management



Specialist QualificationsCMI Level 3 Award in Project Management (QCF)CMI Level 6 Award in Public Service Leadership (QCF)CMI Level 6 Certificate in Public Service Leadership (QCF)CMI Level 6 Diploma in Public Service Leadership (QCF)

Police QualificationsCMI Level 4 Certificate in Police First Line Management (QCF)CMI Level 5 Certificate in Police Management (QCF)CMI Level 3 Award in Neighbourhood Management (QCF)CMI Level 5 Award in Neighbourhood Management (QCF)CMI Level 3 Certificate in Multi-Agency Working (QCF)CMI Level 4 Certificate in Multi-Agency Working (QCF)



Health and Social Care

CMI Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services England (QCF)CMI Level 3 Diploma in Commissioning, Procurement and Contracting for Care Services (QCF)CMI Level 5 Diploma in Commissioning, Procurement and Contracting for Care Services (QCF)CMI Level 7 Diploma in Commissioning, Procurement and Contracting for Care Services (QCF)



Assessor & Internal Verifiers

CMI Level 3 Award in Understanding the Principles & Practices of Assessment (QCF)CMI Level 3 Award in Assessing Competence in the Work Environment (QCF)CMI Level 3 Award in Assessing Vocationally Related Achievement (QCF)CMI Level 3 Certificate in Assessing Vocational Achievement (QCF)CMI Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice (QCF)CMI Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (QCF)CMI Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice (QCF)


New SCQF Qualifications

CMI received Delegated Credit Rating Status from SQA in 2010

CMI Level 8 Award in Management and Leadership (SCQF)CMI Level 8 Certificate in Management and Leadership (SCQF)CMI Level 8 Diploma in Management and Leadership (SCQF)

Qualifications Extended – until 31st May 2011

SVQ Level 2 in Team LeadingLevel 3 SVQ in ManagementLevel 4 SVQ in ManagementLevel 5 SVQ in Management

Management & Leadership Apprenticeship Level 2

Competence QualificationCMI Level 2 NVQ Certificate in Team Leading

Knowledge QualificationCMI Level 2 Certificate in Team Leading

Employee

Rights

and

Responsibilities

Personal

Learning

and

Thinking

Skills

Key SkillsLevel 1 Key Skill in

English/Communication

Level 1 Key Skill in Mathematics/Application of Number

Level 1 Key Skill in ICT

Functional SkillsLevel 1 Functional Skill in English/Communication

Level 1 Functional Skill in Mathematics/Application of Number

Level 1 Functional Skill in ICT

OR

Guided Learning HoursThe total on- and off-the-job GLH for the framework is 535 hours

The total off-the-job GLH is 260 hours (49% of total GLH) for the framework, which takes an average of 12 months to complete

Management & Leadership Apprenticeship Level 3

Competence QualificationCMI Level 3 NVQ Certificate in Management

Knowledge QualificationCMI Level 3 Certificate in First Line Management

Employee

Rights

and

Responsibilities

Personal

Learning

and

Thinking

Skills

Key SkillsLevel 2 Key Skill in

English/CommunicationLevel 2 Key Skill in

Mathematics/Application of Number

Level 2 Key Skill in ICT

Functional SkillsLevel 2 Functional Skill in English/Communication

Level 2 Functional Skill in Mathematics/Application of

NumberLevel 2 Functional Skill in ICT

OR

Guided Learning HoursThe total on- and off-the-job GLH for the framework is 615 hours, of

which a minimum of 280 hours must take place within the first 12 months and the remainder over the rest of the 12 month programmeThe total off-the-job GLH is 260 hours (42% of the total GLH) for the framework, of which a minimum of 100 hours must take place within the first 12 months and the remainder over the rest of the 18 month

programme

Qualification Development 2011/2012

The next qualifications that will be developed onto the QCF are:-CMCO Certificate in Management Consulting EssentialsDMCO Diploma in Management ConsultancyBSC Certificate in Business SupportBSD Diploma in Business Support

The next qualifications that will be developed onto the SCQF are:-CMI Level 6 Award in Public Service Leadership (QCF)CMI Level 6 Certificate in Public Service Leadership (QCF)CMI Level 6 Diploma in Public Service Leadership (QCF)CMI Level 3 Award in First Line Management (QCF)CMI Level 3 Certificate in First Line Management (QCF)CMI Level 3 Diploma in First Line Management (QCF)CMI Level 7 Award in Strategic Management and Leadership (QCF)CMI Level 7 Certificate in Strategic Management and Leadership (QCF)CMI Level 7 Diploma in Strategic Management and Leadership (QCF)

The Quality Assurance ProcessThe role of an Awarding Body is to ensure:

Units and qualifications meet regulatory requirementsPeople involved in Teaching, Assessment and Verifying have the appropriate expertiseAssessment are to the required standard

The role of an External Verifier is to ensure:

The quality and consistency of CMI qualificationsThe centre are meeting the regulatory bodies quality and monitoring requirementsApproving Centre StaffTo sample 10% of centres assignmentsIf standards fall below CMI requirements a action plan will be issued and a deadline agreed

The Quality Assurance ProcessThe role of the Approved Centre is to ensure:

That there are qualified Lecturers/tutors, Assessors/deliverers and Internal Verifiers and are operating effectivelyReview the quality and consistency of delivery, assessment and verification practicesProvide CMI with information and fees it requires

The role of the Programme Director is to ensure:

All information received is forwarded to the relevant peopleThat all administration and assurance processes are to a quality standardMarketing and promotion of CMI qualificationsTraining of Centre staffAdvice CMI of any changes to Centre staff

The Quality Assurance ProcessThe Internal Verifier must be:

QualifiedAnd ensure:-The assessment is valid and consistentConsistent monitoring and sampling of assessment Accurate records of assessment and verification are kept

The Assessor must be:

QualifiedOccupationally competent to assess in the unit they are assessingFamiliar with CMI units and qualificationsActively maintaining their occupational competence

The Quality Assurance ProcessThe Lecturers/Tutors must be:

Have or working towards a teaching qualification

Qualified to the level they are delivering to or above

Occupationally competent to teach the unit they are delivering

Familiar with CMI units and qualifications

Actively maintaining their occupational competence

The Quality Assurance ProcessCMI requirements for Assessor, Deliverers, Lecturers and Tutors

Qualification Level Academic Requirement Occupational Competence Requirement

Position Held Number of years

Level 2 To the same level or above Team Leader 3 years or more

Level 3 To the same level or above Junior Manager 3 years or more

Level 4 To the same level or above Middle Manager 5 years or more

Level 5 To the same level or above Middle Manager 5 years or more

Level 6 To the same level or above Senior Manager 5 years or more



The Quality Assurance ProcessCMI provides a comprehensive external quality assessment service to all CMI Approved Centres

All units in Management & Leadership and Coaching & Mentoring from levels 2 to 7 are available

Assignment briefs can be found on the website

Service level is 6 weeks

HUB Update

HUB Update

Caroline StonellAwarding Body – Operations

Manager

HUB Update

HUB Overview

Guidance and Support

Questions

HUB Overview

On line registration – individual learners, spreadsheet upload, top up

PAR – Personal Achievement Record

Reports – current learners, centre details etc

On line approval – initial approval, ongoing, additional qualifications

EV1 reporting

Resources – study resource centre, centre resources

HUB Overview

Guidance and Support

Guidance notes – via ‘Guidance’ link – top right hand corner

Frequently Asked Questions – via ‘FAQs’ link – top right hand corner

Customer Service Administrator – technical, operational advice

Heather Croker – West Mids, NW, Eastern

Laura Harrison – SW, Yorkshire, East Mids

Graham Abraham – London, Wales, NE, Overseas

Elaine Woolmer – SE, N Ireland, Scotland

External Verifier – e.g. assessment, verification and quality queries

Any Questions?

Marketing and Centre Support

Q&A

Thank you

Education

Tutor training slides