New Instructional Company Solution

� This presentation will cover a new perspective and intervention for a new instructional solution for learning and motivation solutions for new employees in the workplace.

Benefits of the New Instructional Solution:

� Improve productivity� Timely management for company and

employees required tasks� Enhancement and motivation tool� Company incentives (cook-outs, etc.)� Increase learning in the workplace

New Instructional Solution Topics:� New scheduling system� Completion of employee computer-based

learning activities (CBL’s)/Standard Operating Procedures (SOP’s)

� How to log into the Global � Learning Management System (GLMS)� How to access computer-based learning

activities� Human Resources follow-up� New perspective for positive attitudes and

teamwork in the work place

New scheduling system for (CBL’s)

� Team Leads will develop a schedule for their employees to complete their late (CBL’s)/Standard Operating Procedure (SOP)

� The goal is for (CBL’s) to be completed by October of each year.

� Human Resources will confirm the schedule with Team Leads

� Team Leads/Manager will inform employees what (CBL’s) need to be completed

Employee schedule to complete their (CBL’s)

� Employee should look for reminder messages on time clock

� Employees will work on their (CBL’s)/SOP’s) every two weeks for 30 minutes per day

� Employees should used their time wisely in completing their required (CBL’s)

� Employee will develop a mnemonic to remember time clock messages

Human Resources Follow-up

� Employees should follow-up with Human Resources during their scheduled time frame

� Employees will verify with Human Resources whether the have any late (SOP’s)/CBL’s) to complete

� Employees will communicate any job-related concerns with human resources.

Computer-based Learning activities (CBL’s)

� The (CBL’s) are located in the � Global Learning Management System

(GLMS)� The Global Learning Management

System provides delivery, assessment and reporting on the full scope of critical learning activities to all associates. In 2013, there were more than 80 million learning activities launched.

Global Learning Management System (GLMS) log-in

� Employee will select the (GLMS) Global Learning Management System link on computer

� Sign in with employee human resources assigned user name and password:

� User name: First name initial, middle initial, last name (e.g. crwoods)

� Password: first and last name initial + store number cw4711

Accessing Employee (CBL’s) on the Global Learning Management

System� Once employee has logged into system,

a screen should appear that show a list of learning activites.

� Training Plans Completed Course Catalog Tools & Resources

� Labor Relations CBL102 Start Recommended 02/01/15

� Safety 1 CBL105 Start Required 02/02/15

� Safety 2 CBL106 Start Required 02/11/15

� Pre-paid Products CBL 111 Start Required 03/0/15

� Leadership CBL221 Start Recommended 02/13/15

� Teamwork CB222 Start Recommended 2/16/15

Registration training for (CBL’s) on the (GLMS)

� Registration for (CBL’s) is for employees with previous years of employment

� New employees are not required for (CBL) registration

� Employees can register for training as instructed

Employee Registration Training (GLMS) Terms

� Training Plans - not required for new employees

� eLearning - employees have the option to access

� Evaluation report - not required for new employees

� Viewing transcripts - not required for new employees

� Completed - is a list of learning activities completed, start date, completion date, and expiration date, score, attended duration of completed activity, and completion status.

� Course catalog - not available at this time

� Tools and Resources - consist of a learner mode page for a quick reference for options to register for training, eLearning, etc.

� Note: employees must check with human resources or supervisor prior to registering for learning/training activities.

Standard Operating Procedures (SOP’ s)/(CBL’s)

� (CBL’s) /(SOP’s) - are job descriptions of each employee’s job title and position in the company.

� All employees are required to complete the (SOP’s) upon hire and in a timely manner.

� Human should verify with Human Resources if their (SOP) are not completed.

How to access (SOP’s) from the employee WIRE System

– 1. Access the computer learning system

– 2. Select the online WIRE system from the menu

– 3. Select KNOWLEDGE CENTER

– 4. Select Routine Standard Operating Procedures (SOP’s) to view

Computer System Failure

� Employee should contact Human Resources representative to ensure the proper procedure to correct the computer failure

Employee and Company Success Stories

� The video will enlighten you on success stories and experiences of employees and the company.

� https://www.youtube.com/watch?v=pvM4nx8TbxU

Positive Attitudes and Teamwork in the work place

� All employees should display positive attitudes.� All employees should encourage and motive other co-

workers.� Practice an energetic and enthusiastic attitude in the

workplace� Practice acts of kindness� Volunteer your time in the community� A video titled “What If I…” . Will reflect on positive

attitudes and teamwork in the workplace._� Positive Attitude Video:� https://www.youtube.com/watch?v=ue3hCVHtZZY

� http://www.payscale.com/positive-attitude-in-the-workplace

Customer Service Information� Employees should use the BASE model

with customers� Build Relationships, Ask to Discover,

Share Solutions, and Exceeds Standards

� Employees should value the commitment of customers/members

� Employees should keep all customer and employee information confidential.

Customer Service Video

� The customer service video is to encourage you to practice excellent customer service in the workplace.

� http://www.customer-service-training-helper.com/customer-service-training-games.html

Question and Answer Time ????

References Page:� Rosner, B. & Campbell, S. (2015). Maintaining a positive attitude in the workplace.

Payscale. Retrieved from � http://www.payscale.com/positive-attitude-in-the-workplace� Youtube, Inc. (2009). Inspirational teambuilding: Work-related uplifting. Retrieved from

https://www.youtube.com/watch?v=ue3hCVHtZZY� Customer-Service-training-helper.com, Inc. (2008). Customer service training helper:

Customer service training games.Retrieved from http://www.customer-service-training-helper.com/customer-service-training-games.html

� Walmart, Inc. (2014). Walmart 2014 Global Responsibility Report: Workplace. Retrieved from http://www.corporatereport.com/walmart/2014/grr/workplace_talent_development.html