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CommunicatinCommunicating Effectively:g Effectively:
What Else Do I What Else Do I Need to Know?Need to Know?
Know yourselfKnow yourself
Know your audienceKnow your audience
Know your messageKnow your message
Know your channelsKnow your channels
Social/economic/experience
What Makes
Them Them
Birth Order
Personality Type and Temperament
Learning Style
Phase of Life
Spiritual Development
Culture
Gender
Generational Concerns
Education
Know yourselfKnow yourself
Know your audienceKnow your audience
Know your messageKnow your message
Know your channelsKnow your channels
““I’m a I’m a teacher.”teacher.”
““I teach I teach to change to change
lives.”lives.”
““I want I want to meet to meet needs.”needs.”
Neighborhood Needs Map
Unemployment Truancy
Slum housingBroken families
Gangs
Child Abuse
Crime
Grafitti
Mental disability
Welfare recipients
Lead poisoning Dropouts
Source: Building Communities from the Inside Out by Kretzmann & McKnight
““I want to I want to help you help you
achieve your achieve your vision.”vision.”
Community Assets Map
Businesses Schools
Block clubsChurches
Parks
YouthElderly
Artists
Labeled people
Cultural Groups
Hospitals Community colleges
Income
Local Institutions
Citizens’ Associations
Gifts of Individuals
Source: Building Communities from the Inside Out by Kretzmann & McKnight
Know yourselfKnow yourself
Know your audienceKnow your audience
Know your messageKnow your message
Know your channelsKnow your channels
What’s best for your audience? • Phone call• Text• Face to face• Letter/card• Skype (or similar)• Website• Facebook• Twitter• Instagram• LinkedIn• Etc.
Grab attention
Make the point
Support the point
Create closure
(Think of your audience and what will surprise,
amuse, or challenge them.)
(Do this step FIRST!)
(Here’s where you explain or further develop your point.)
(What do you want people to do as a result? Tell them!)
Know yourselfKnow yourself
Know your audienceKnow your audience
Know your messageKnow your message
Know your channelsKnow your channels
CommunicatinCommunicating Effectively:g Effectively:
What Else Do I What Else Do I Need to Know?Need to Know?
Karen CampbellKaren [email protected]@hotmail.com