44
welcome Page 1 Credentials Document 2014

Communicating effectively with your audience

Embed Size (px)

Citation preview

Page 1: Communicating effectively with your audience

welcome

Page 1Credentials Document 2014

Page 2: Communicating effectively with your audience

Communicating effectively with your audience

The Young Foundation workshop

19th January, 2pm to 5pm

Page 3: Communicating effectively with your audience

Introducing PR Claremont &

marketing Communications• Founded in November 2008

• Member of PRCA and Consultancy Management Standard (CMS) accredited

• Experts in public and voluntary sector campaigns

• Winners of the PR Week Specialist Agency of the year 2014

Page 4: Communicating effectively with your audience

Simon FrancisExtensive experience of leading award-winning multi-disciplinary campaigns like Apprenticeship Week and Tomorrow’s Engineers Week.

Delivered social media training to a host of NGOs, government departments and charities and was media director at the WorldSkills London 2011 event.

Currently vice-chair of PRCA’s Not-for-profit Group and a trustee of the Association of Colleges.

@si_francis

Page 5: Communicating effectively with your audience

Emma PrinceA PR Consultant with over five years media relations experience

Worked in-house in charity press offices including the Alzheimer’s Society and National Deaf Children’s Society

Worked in-house in the Department for Environment, Food and Rural Affairs press office

@Emma__Prince

Page 6: Communicating effectively with your audience

This afternoon’s agenda14:10 – 14:25 Section one – What is effective communication?

14:25 – 14:40 section two – identifying your audience

14:50 – 15:40 section three - assembling your story

15:40 – 15:50 break

15:50 – 16:30 Section four – targeting the media

16:30 – 16:45 section five – joining the online conversation

16:45 – 17:00 Summary

Page 7: Communicating effectively with your audience

What is effective commmunication?

Section one

Page 8: Communicating effectively with your audience
Page 9: Communicating effectively with your audience
Page 10: Communicating effectively with your audience

Identifying your audience

Section two

Page 11: Communicating effectively with your audience

Exercise

Page 12: Communicating effectively with your audience

Online tools

• Google alerts• Twitter• LinkedIn• Topsy• Meetup• Facebook

Page 13: Communicating effectively with your audience

Assembling your story

Section three

Page 14: Communicating effectively with your audience

Exercise

Page 15: Communicating effectively with your audience

• The news hook

• What is your story?

• Media materials

Page 16: Communicating effectively with your audience

What is your story

• The launch of a new community project in x area

• New shocking statistics which back up the need for your project

• A milestone - x project has helped x number of mums with post natal depression

• A request for funding – x organisation is calling on xx to

help raise vital funds for xx project

Page 17: Communicating effectively with your audience

The news hook

• A related awareness week or national day

• Political debate or policy initiative

• A major event or conference

• Anything where you can establish relevance!

Page 18: Communicating effectively with your audience

Exercise

Page 19: Communicating effectively with your audience

Media materials

Press releases:• What do I say?

• How do I say it?

Page 20: Communicating effectively with your audience

Media materials

The Press Release - summary• Short form key info

• Who, why, what, where and when?

• Quote

• Contact details and additional info

Page 21: Communicating effectively with your audience

Media materials

Additional collateral• Case studies

• Spokespeople

• Worked examples

• Statistics

• Videos, infographics, images

• Resources

Page 22: Communicating effectively with your audience

Media materials

Case studies

Page 23: Communicating effectively with your audience

Prepare your materials

What to remember

Find your hookKnow your story

Page 24: Communicating effectively with your audience

10 minute Break

Page 25: Communicating effectively with your audience

Targeting the media

Section four

Page 26: Communicating effectively with your audience

Different types of media

Page 27: Communicating effectively with your audience

Who to target?

Page 28: Communicating effectively with your audience

Google alerts

Social media

Finding journalists

Page 29: Communicating effectively with your audience

Exercise

Page 30: Communicating effectively with your audience

Pitching your story

Page 31: Communicating effectively with your audience

• Initial email

• Exclusivity

• Your follow-up

• Recycling your coverage

Page 32: Communicating effectively with your audience

An option, yes. A must, no.

Exclusivity

Page 33: Communicating effectively with your audience

Your initial email

The subject line:

Page 34: Communicating effectively with your audience

Your initial email

The story in a few lines:

“This is [your name] of [organisation]. Hope you’re good. We’re about to launch a new project in [area] which aims to [who you’re helping and how] Happy to give first refusal.  Drop me a note or call me on [your mobile] and I’ll forward the info. BTW: liked your [refer to a recent story]”

Page 35: Communicating effectively with your audience

Your follow-up

Don’t forget to follow up!

Page 36: Communicating effectively with your audience

Recycling your coverage

• Tell anyone that will be impressed!

• The importance of social media

Page 37: Communicating effectively with your audience

WHAT TO REMEMBERStory in the subject line Follow-up = 24-hoursTell the world

Page 38: Communicating effectively with your audience

Exercise

Page 39: Communicating effectively with your audience

Joining the conversation

Section five

Page 40: Communicating effectively with your audience

Joining the conversation• Twitter• LinkedIn• Online news Articles• Blogs• Meetup• Vine• Tumblr

Page 41: Communicating effectively with your audience

Words Data Images

Video & audio (A little) money

Using social media to enhance stories

Page 42: Communicating effectively with your audience

IN SUMMARY• Your message needs to be to the

point• Spend time researching your

audience• Create strong media tools• Identify your target media• Prepare a strong pitch• Get involved in the conversation

Page 43: Communicating effectively with your audience

"If I was down to my last dollar, I'd spend it on public

relations.“Bill Gates

Page 44: Communicating effectively with your audience

ANY QUESTIONSSign up to Claremail on the Claremont

website

@Claremontcomms

@Si_Francis

@Emma__Prince