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How to encourage visitors to interact with you(r website) Pieter De Clercq

How to engage visitors on your website

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I will explain some key principles on how to improve the user experience on websites you (help to) create. It's about user centric design.+ focus, focus, focus+ write to engage+ kill registration madnessEvery topic will be illustrated with examples. Drupal hints provided, if applicable.

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Page 1: How to engage visitors on your website

How to encourage visitors to interact with you(r website)

Pieter De Clercq

Page 2: How to engage visitors on your website

Just married

Page 3: How to engage visitors on your website

Drupal @ city of Ghent (Digipolis)

Page 4: How to engage visitors on your website

1. Focus, focus, focus

2. Write to engage

3. Kill registration madness

How to encourage interaction with your website?

Page 5: How to engage visitors on your website

1. Focus, focus, focus

Current state

Page 6: How to engage visitors on your website

1. Focus, focus, focus

Suggestion

Page 7: How to engage visitors on your website

1. Focus, focus, focus

How to?

User priorities Ask your users

Page 8: How to engage visitors on your website

1. Focus, focus, focus

How to?

Page 9: How to engage visitors on your website

1. Focus, focus, focus

How to?

Is there a module for that? I'm thinking: webform + colorbox_node +

colorbox + custom javascript

Page 10: How to engage visitors on your website

1. Focus, focus, focus

How to?

Match priorities

with product vision Your users are not always right.

Page 11: How to engage visitors on your website

1. Focus, focus, focus

How to?

Mobile first As an Information Architecture technique

Page 12: How to engage visitors on your website

1. Focus, focus, focus

How to?

Page 13: How to engage visitors on your website

2. Write to engage

Current state

Page 14: How to engage visitors on your website

2. Write to engage

Suggestion

Page 15: How to engage visitors on your website

2. Write to engage

How to?

Write actively.

Make your users feel smart.

You're building a relationship; be nice.

Page 16: How to engage visitors on your website

2. Write to engage

How to?

Is there a module for that? No.

Page 17: How to engage visitors on your website

3. Kill form madness

Current state

Page 18: How to engage visitors on your website

3. Kill form madness

Current state

Page 19: How to engage visitors on your website

3. Kill form madness

Current state

Page 20: How to engage visitors on your website

3. Kill form madness

Current state

Page 21: How to engage visitors on your website

3. Kill form madness

Current state

Page 22: How to engage visitors on your website

3. Kill form madness

How to?

Is there a module for that? No, this is configuration.

But...

Page 23: How to engage visitors on your website

3. Kill form madness

How to?

Is there a module for that? Use 'Mollom' instead of (default) 'Captcha'.

It only presents a captcha if necessary.

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3. Kill form madness

How to?

Is there a module for that? Use 'Inline registration' if you require

registration for node creation.

Page 25: How to engage visitors on your website

3. Kill form madness

How to?

Is there a module for that? Help test / develop 'The Sign-Up Problem (SUP)'

if you love gradual engagement + Drupal

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3. Kill form madness

Imagine

Page 27: How to engage visitors on your website

3. Kill form madness

Imagine

Page 28: How to engage visitors on your website

3. Kill form madness

Imagine

Page 29: How to engage visitors on your website

3. Kill form madness

Imagine

Page 30: How to engage visitors on your website

Feedback & follow-up: http://drupalcampgent.be/feedback