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I will explain some key principles on how to improve the user experience on websites you (help to) create. It's about user centric design.+ focus, focus, focus+ write to engage+ kill registration madnessEvery topic will be illustrated with examples. Drupal hints provided, if applicable.
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How to encourage visitors to interact with you(r website)
Pieter De Clercq
Just married
Drupal @ city of Ghent (Digipolis)
1. Focus, focus, focus
2. Write to engage
3. Kill registration madness
How to encourage interaction with your website?
1. Focus, focus, focus
Current state
1. Focus, focus, focus
Suggestion
1. Focus, focus, focus
How to?
User priorities Ask your users
1. Focus, focus, focus
How to?
1. Focus, focus, focus
How to?
Is there a module for that? I'm thinking: webform + colorbox_node +
colorbox + custom javascript
1. Focus, focus, focus
How to?
Match priorities
with product vision Your users are not always right.
1. Focus, focus, focus
How to?
Mobile first As an Information Architecture technique
1. Focus, focus, focus
How to?
2. Write to engage
Current state
2. Write to engage
Suggestion
2. Write to engage
How to?
Write actively.
Make your users feel smart.
You're building a relationship; be nice.
2. Write to engage
How to?
Is there a module for that? No.
3. Kill form madness
Current state
3. Kill form madness
Current state
3. Kill form madness
Current state
3. Kill form madness
Current state
3. Kill form madness
Current state
3. Kill form madness
How to?
Is there a module for that? No, this is configuration.
But...
3. Kill form madness
How to?
Is there a module for that? Use 'Mollom' instead of (default) 'Captcha'.
It only presents a captcha if necessary.
3. Kill form madness
How to?
Is there a module for that? Use 'Inline registration' if you require
registration for node creation.
3. Kill form madness
How to?
Is there a module for that? Help test / develop 'The Sign-Up Problem (SUP)'
if you love gradual engagement + Drupal
3. Kill form madness
Imagine
3. Kill form madness
Imagine
3. Kill form madness
Imagine
3. Kill form madness
Imagine
Feedback & follow-up: http://drupalcampgent.be/feedback