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Page 1: Technology Help Desk

Technology Help Desk412 624-HELP [4357]

http://technology.pitt.edu

Configuring the Macintosh OS X Email Client to Access Your University Email

Overview

This help sheet explains how to configure the email client that is included with Macintosh OS X so that you can access mail sent to your University email address ([email protected]).

Configuring the Macintosh Email Client

1. Click on the Mail menu in the upper left corner of the window and select Preferences… .

2. The Accounts page will display. Click the Plus Sign (+) in the lower left corner of the window.

File: Configuring the Macintosh OSX Email Client Page 1 of 4 February 2008to Access Your University Email

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3. The Add Account window will display. Enter your real name in the Full Name field; enter your University email address ([email protected]) in the Email Address field; and enter your University Computer Account password in the Password field. Click the Continue button.

4. The Incoming Mail Server window will display. For the account type, select IMAP from the dropdown box. Enter something to help remind you that his account is for your Pitt account in the Description field. Enter imap.pitt.edu in the Incoming Mail Server field. Enter your University Computer Account username in the User Name field. Enter your University Computer Account password in the Password field. Click the Continue button.

File: Configuring the Macintosh OSX Email Client Page 2 of 4 February 2008to Access Your University Email

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5. The Outgoing Mail Server window will prompt you to provide additional information. Enter information you will remember in the Description field. If you are configuring an on-campus computer, enter smtp.pitt.edu in the Outgoing Mail Server field. You should not enter any information in the User Name and Password fields. If you are off campus, your Outgoing Mail Server information is determined by your Internet Service Provider (for example, Comcast, AOL, or Verizon). Please contact your Internet Service Provider to determine the outgoing mail server and whether it requires a username and password. When you are finished, click the Continue button.

6. The Outgoing Mail Security window will display. Do not check the SSL checkbox and leave the Authentication dropdown box set to None. Click the Continue button.

File: Configuring the Macintosh OSX Email Client Page 3 of 4 February 2008to Access Your University Email

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7. The Account Summary window will display. Review your information and click the Create button.

8. You have successfully completed the configuration process. Your account information will now be stored on this computer and can be viewed by accessing the Accounts page (using steps 1 and 2 found in these instructions). You may now begin using your University email address.

Get Help

The Technology Help Desk at 412-624-HELP [4357] is available 24 hours a day, seven days a week to answer your technology-related questions. Questions can also be submitted via the Web at technology.pitt.edu.

File: Configuring the Macintosh OSX Email Client Page 4 of 4 February 2008to Access Your University Email


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