Upload
katherine-steer
View
215
Download
1
Embed Size (px)
Citation preview
Workplace Diversity: what’s in it for all of us?
Chris Humphreys
A/g Commissioner
Victorian Equal Opportunity and Human Rights Commission
Our research
People Born Overseas, Melbourne 2011
Greater Dandenong
4
Expand markets & client bases
Broader knowledge base
More robust decisions
Genuine innovation
Well, now we’ve got diversity.
So why haven’t we got all these
benefits yet?
The business case for Diversity
5
“Diversity” vs “Inclusion”
Diversity
• visible differences
• invisible differences
Inclusion
• an active, ongoing process, that results in…
• shared perceptions of respect, belonging, confidence and inspiration
About the ‘soup’ research
• Three major Australian workplaces
• 1550 employees
• Used an analysis of ‘hard’ data (e.g. performance assessments, absenteeism)
• Key finding: it’s not diversity but inclusion of diversity that has the biggest business benefit.
Inclusion and performance
8
Steps to inclusion
Feeling confident and safe to speak up
Being inspired to do ‘my best work’
Having my unique value known and appreciated
Belonging to the group
What can we do to create these feelings?
9
What is unconscious bias?
Diversity Best Practices 2008 www.diversitybestpractices.com
Personal unconscious bias “…creates hundreds of seemingly irrational circumstances every day…
people make choices that seem to make no sense and are driven by overt prejudice, even when they are not.”
Organisational unconscious bias “…perpetuates the status quo and keeps old patterns, values and
behavioural norms …. in the past.”
Exclusion in recruitment
• Chinese named applications submit 68% more
• Middle Eastern - submit 64 % more
• Indigenous - submit 35% more
• Italian named must submit 12 per cent more
applications (except in Melbourne, 7 % less!) (ANU, 2010)
Local Government and the Charter
How the Commission can assist
Services we provide• Enquiry line 1300292153
• RightSmart Employer Toolkits
• Training and consultancy
• Dispute resolution service for complaints
• Information on our website:
humanrightscommission.vic.gov.au