Upload
karena
View
33
Download
0
Tags:
Embed Size (px)
DESCRIPTION
Welcome. Communicating for success… Building effective relationships in your business. Communicating for success… Nikki Dodd and Liz Edwards Who are we? What do we do?. Communicating for success. Personality Types (Social Styles) An introduction… The four groups - PowerPoint PPT Presentation
Citation preview
1
Welcome
Communicating for success…
Building effective relationships in your business
2
Communicating for success…
Nikki Dodd and Liz Edwards
Who are we?
What do we do?
3
Communicating for success
Personality Types (Social Styles)
An introduction…
The four groupsIdentify their characteristicsIdentify YOUR own personality type
Source: Merrill D W and Reid R H
4
Communicating for success
Who do you interact with in business?
What business relationships do we need to build?
5
Analytical Driver
Amiable Expressive
We are all likely to possess two or more traits.
Additionally, we are likely to demonstrate a different trait
depending on the setting.
6
Analytical Systematic Well organised Diplomatic
Amiable Dependable Loyal Easy going Friendly Quick to reach
decisions
Driver Enjoys challenges Motivated Practical Focused on results
Expressive Outgoing Enthusiastic High energy Ideas generators
7
Analytical Cautious Logical Orderly Conventional
Driver Talks fast Decisive Forceful Independent Assertive Competitive
Amiable Sensitive Patient Relaxed Supportive Team person Stable Trusting
Expressive Sociable Talkers Charming Dramatic Motivating Confident Optimistic
8
Analytical Driver
Amiable Expressive
9
Communicating for success
When interacting with others it is not only YOUR style to think about . . .
It is the style/personality of the person you are interacting with . . .
10
Analytical
Considerations...
✔✖
Talk factsOverlook the past
Focus on detail and accuracy Rush thingsAllow time to ponder Be too personalBe logical and well organised
Communicating for success
11
Driver
Considerations...
✔✖
Focus on the present Focus on the long termBe brief and efficient Give too much detailGet to the bottom line Get too personal
Communicating for success
12
Amiable
Considerations...
✔✖
Be easy and informal Push for too much detailBe Flexible Hurry themAllow time to ‘feel good’ Confront themEmphasise team approach
Communicating for success
13
Expressive
Considerations...
✔✖
Focus on the future Dwell on detailsIllustrate concepts Be cool and impersonalFocus on the big picture Talk down to themCompliment them
Communicating for success
14
Communicating for success
Personality Types (Social Styles)
An introduction…
The four groupsIdentify their characteristicsIdentify YOUR own personality type
Source: Merrill D W and Reid R H
15
Communicating for success
Thank you.
For more information about Outset Torbay please call 0800 032 2905 or go to www.outsettorbay.co.uk