Village + sustainable development European Label awarded by the Assembly of European Regions

“European Regions Touring Nature Network”

Study

of the application from the Regional

Development Council of Lake Tisza

European sustainable development Label

Efforts and projects regarding sustainable development

A strong ecotourist potential

Asserted will from the President of the Council and the mayors of the 73 villages

A collaboration and a consultation on the territory

158 local professionals mobilized to sign the Village + Charter on

sustainable development

Potential and Mobilization

Preservation of environment: Hortobagy National Park

Tourist development: Recreational area

Agricultural development: land irrigation

Fluvial transport: boat canal

Economic development: electricity production

The 5 components of the Lake Tisza sustainable development

Validation of the application

to the sustainable development Label

by the Assembly of European Regions - Committee C

Setting the clients’ satisfaction at the centre of the Village + quality process

9. Evaluating the interest of the natural and cultural heritages, arts and crafts, and leisure activities for international visitors who are sensible to the preservation of environment

2. Each Expert Visitor fills a satisfaction grid of 100 criteria on the basis of his/her observations

6. Meeting the local professionals who are mentioned on the guides and signs

3. Collecting the tourist documents in various languages in the Tourist Information Centers

1. Four Expert Visitors discover the territory by acting as target visitors during 3 days

4. Using the road signs to find one’s way around

5. Using the tourist maps and signs of the places to visit

7. Appraising the involvement in welcoming and in preserving environment of the professionals in the ecotourism industry

8. General perception of the territory: roads, architecture, landscapes, viewpoints, cleanness, population encouraged to preserve environment

10. Proposing improvement guidelines to attract visitors at the international level in every season

Assessment

Auditing

not

important

at all

not very

important

rather

important

very

important

absolutely

NO

rather

NO

rather

YES

absolutely

YES

1 a space dedicated to the discovery of the territory on the nearest rest area of the town ?

2 an I nf ormation Point dedicated to the territory in the tourist offi ce of the town ?

3 the label of the territory on roadsigns at the entrance of the town ?

4 roadsigns indicating the territory f rom the town ?

5 the creation in town of a market with local products f rom the territory ?

6 public transports to go to the territory all year round ?

7 natural sites ?

8 cultural sites ?

9 spectacular points of view ?

10 rural heritage (f arm, washing-place, f ountain,kiln) ?

11 craf tsmen and their products ?

12 inf ormation points ?

Your expectations Your perceptions

Does the access town succeed in promoting the territory thanks to:

Do roadsigns and markings encourage you, once on the spot, to come and discover:

PERCEPTI ON GRI D OF THE ACCESS TOWN TO THE TERRI TORY

PERCEPTI ON GRI D OF THE TERRI TORY

Usefulness of the grid in the quality process

EXPECTED QUALITY PERCEIVED QUALITY

Tourist Information Centers

Natural sites’ roadsigns

absolutely

NO

rather

NO

rather

YES

absolutely

YES

1 a space dedicated to the discovery of the territory on the nearest rest area of the town ?

2 an I nf ormation Point dedicated to the territory in the tourist offi ce of the town ?

3 the label of the territory on roadsigns at the entrance of the town ?

4 roadsigns indicating the territory f rom the town ?

7

8

9

10

11

12

Your expectations Your perceptions

not

important

at all

not very

important

rather

important

very

important

1 a space dedicated to the discovery of the territory on the nearest rest area of the town ?

2 an I nf ormation Point dedicated to the territory in the tourist offi ce of the town ?

3 the label of the territory on roadsigns at the entrance of the town ?

4 roadsigns indicating the territory f rom the town ?

7

8

9

10

11

12

Your expectations Your perceptions

Does the access town succeed in promoting the territory thanks to:

PERCEPTI ON GRI D OF THE ACCESS TOWN TO THE TERRI TORY

Expected Quality

Perceived Quality

Wished Quality

Carried outQuality

Assessment Auditing for the Label

awarding

Selecting the improvement

guidelines

2

Renewal of the Label occurring every 3 years

3

4

Principle of the Village + quality process

Suggesting improvement

guidelines

CLIENTS’ SATISFACTION MONITORING

New improvement guidelines

Implementing the improvement

guidelines

1

Lajos Godó and Thomas Carlsson officially sign the Label diploma awarded for 3 renewable years

Thomas Carlsson delivers a Village + Label diploma to each representative of the 4 counties Borsod-Abauj-Zemplen, Jasz-Nagykun-Szolnok, Hajdu-Bihar and Heves

Label Awarding Official Ceremony

Mr. István Kolber, Ministery of Regional Development and the Hungarian national television attended the Village + Label awarding

Press Conference: 20 journalists from the regional and national press

The Village + Label awarding seen in the press

About 20 pages in the newspapers 10 articles in the written press 2 comments on radio 1 TV report Websites of the Regions:

- Interreg IIIC heading- Centurio heading