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KPI AS EFFECTIVE INCENTIVE SYSTEMS TO SUPPORT COLLABORATIVE ONLINE INTERNATIONAL LEARNING Global Learning Conference, Chicago 30th October 2017 Barbara Good, Kirstie Riedl FHWien der WKW/University of Applied Sciences for Management and Communication, Vienna

Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

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Page 1: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

KPI AS EFFECTIVE INCENTIVE SYSTEMS TO SUPPORT COLLABORATIVE ONLINE INTERNATIONAL LEARNING

Global Learning Conference, Chicago30th October 2017Barbara Good, Kirstie RiedlFHWien der WKW/University ofApplied Sciences for Management and Communication, Vienna

Page 2: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

AUSTRIA – FACTS & FIGURES

F H W I E N D E R W K W - U N I V E R S I T Y O F A P P L I E D S C I E N C E S F O R M A N A G E M E N T & C O M M U N I C A T I O N2

► Surface area

83,845 km2

► Population

~ 8 million people

► Capital

Vienna (1.7 millioninhabitants)

► Language

German

► Political system

parliamentary democracy

► 9 federal provinces (states)

Page 3: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

SOME FACTS ABOUT FHWIEN DER WKW (I)

F H W I E N U N I V E R S I T Y O F A P P L I E D S C I E N C E S O F W K W3

► Year of foundation: 1994

► Number of students: 2,638 (1,925 BA students, 713 MA students)

► 8400 graduates

► Number of full-time academic staff: 180 FTE

► Approximately 1000 adjunct lecturers/faculty

► 17 degree programs (BA/MA) and a large number of continuing education programs

Page 4: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

SOME FACTS ABOUT FHWIEN DER WKW (II)

► State-of-the-art study programs with a strong focus on professional practice

► 70 % of academic staff areadjunct faculty and come directlyfrom the business world

► >50 % of students choose one of our part-time degree programs

► 6 semesters (BA), 4 semesters (MA)

► 3 research centers: Strategy & Competitiveness; Corporate Governance and Business Ethics; SMEs & Strategic Change

F A C H H O C H S C H U L E F Ü R M A N A G E M E N T & K O M M U N I K A T I O N4

Page 5: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

PROGRAM PORTFOLIO

BA programs

► Finance, Accounting & Taxation

► Real Estate

► Journalism & Media Management

► Content Production & Digital Media Management

► Corporate Communication*

► Marketing & Sales

► Human Resources Management

► Tourism & Hospitality Management

► Management & Entrepreneurship

MA programs

► Financial Management & Controlling

► Real Estate Management

► Journalism & New Media

► Communication Management

► Marketing & Sales Management

► Organizational & Human ResourceDevelopment

► Leadership in Tourism & Hospitality

► Executive Management*

F H W I E N U N I V E R S I T Y O F A P P L I E D S C I E N C E S O F W K W5

*taught entirely in English

Page 6: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

INTERNATIONALIZATION OF HIGHEREDUCATION – WHAT DO EXPERTS SAY?

What does internationalization in the context of a university/highereducation institution mean?

„… the process of integrating international and intercultural dimensions into the teaching, research and service functions of the institution" (Knight 2003)

"Internationalisation is a commitment, confirmed through action, to integrate international, global and comparative perspectives throughout the teaching, research, and service missions of higher education." (NAFSA 2012)

F H W I E N U N I V E R S I T Y O F A P P L I E D S C I E N C E S O F W K W6

Page 7: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

INTERNATIONALIZATION – WHAT IT ISAND ISN´T!

F A C H H O C H S C H U L E F Ü R M A N A G E M E N T & K O M M U N I K A T I O N7

Page 8: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

WHY FHWIEN IS INTERNATIONALIZING

By promoting internationalization at FHWien der WKW, we aim

► to prepare students for internationalized labor markets,

► for students, faculty and staff to acquire intercultural competences

► to transform FHWien der WKW into an international competitor in the higher education field.

F H W I E N U N I V E R S I T Y O F A P P L I E D S C I E N C E S O F W K W8

„All students will live and work, as graduates, in an increasinglyinterconnected economy and society …“ (Leask, EAIE 2015)

Page 9: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

THE FOUR PILLARS OF FHWIEN‘SINTERNATIONALIZATION STRATEGY

U N I V E R S I T Y O F A P P L I E D S C I E N C E S F O R M A N A G E M E N T & C O M M U N I C A T I O N9

Internationalization

Partnerships

Research

Promotion of mobility

Internationalization@Home +

internationalization of the curricula

Page 10: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

FHWIEN‘S E-LEARNING STRATEGY

F A C H H O C H S C H U L E F Ü R M A N A G E M E N T & K O M M U N I K A T I O N1 0

Virtual Lectures

InvertedClassroom

BlendedLearning

Page 11: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

WHAT ARE KPI?

► Key Performance Indicators (KPIs) …

provide a way to measure how well companies, business units, projects or individuals are performing in relation to their strategic goals and objectives

KPIs provide the most important performance information that enables organizations to understand whether or not the organisation is on track toward its stated objectives

useful decision-making tool for steering organizations

Not only used in business but also in Higher Education

F A C H H O C H S C H U L E F Ü R M A N A G E M E N T & K O M M U N I K A T I O N1 1

Page 12: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

KPI FOR INTERNATIONALIZATION

► Internationalization of teaching

Number of outgoing students (intership and study-abroadsemester)

Number of incoming students Number of teaching units taught by incoming teaching staff Number of teaching units taught by outgoing teaching staff

Number of English-language study programs Number of English-language modules (credits) Number of Double Degree or Joint Degree Programs Number of summer school participations abroad (transfer credits)

F A C H H O C H S C H U L E F Ü R M A N A G E M E N T & K O M M U N I K A T I O N1 2

o Number of online courses taught together with a partner universityabroad

Page 13: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

KPI FOR E-LEARNING

► Distance learning teaching units as a percentage of all teachingunits of a degree program

F A C H H O C H S C H U L E F Ü R M A N A G E M E N T & K O M M U N I K A T I O N1 3

Teaching units of study program

Distance learning teaching units

≤ 25%

Page 14: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

• Training as a Communication Generalist• Broad know-how in the areas of PR, Marketing,

Brand Management, Advertising and beyond • Focus on targeted networking and integration • You’ll be ready and raring to go for your first job

appointment!

Objectives

• Theoretical foundations and basic competences• Deepening know-how in all communication

disciplines in theory and practice • Broad economic and legal basic training • Social skills • Advanced English

Program Content

OBJECTIVES – BA CORPORATE COMMS

F A C H H O C H S C H U L E F Ü R M A N A G E M E N T & K O M M U N I K A T I O N1 4

Page 15: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

FIRST COIL EXPERIENCE

F A C H H O C H S C H U L E F Ü R M A N A G E M E N T & K O M M U N I K A T I O N1 5

Input Teachers

Adobe Connect Session with AUAS – e lecture both sides

Virtual Teamwork

Exkursion with around 80 students(voluntary)

Module „Communication Case

Study“

BA, Corp Comm2. Sem.

Page 16: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

VISIT TO AMSTERDAM

F H W I E N U N I V E R S I T Y O F A P P L I E D S C I E N C E S O F W K W1 6

Inspiring lecture byEmma Coles

Lecturers: Kirstie Riedl, Eva Haug, Nina Trinkl

Page 17: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

STUDENTS IN AMSTERDAM

F H W I E N U N I V E R S I T Y O F A P P L I E D S C I E N C E S O F W K W1 7

Welcome toAmsterdam

Break-out sessionsScavenger Hunt

with „Stroopwafels“

Page 18: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

LESSONS LEARNT

F A C H H O C H S C H U L E F Ü R M A N A G E M E N T & K O M M U N I K A T I O N1 8

Page 19: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

HOPES

F A C H H O C H S C H U L E F Ü R M A N A G E M E N T & K O M M U N I K A T I O N1 9

Page 20: Univ Applied Science Vie KPI Internationalisation - schd.ws · PDF fileINTERNATIONALIZATION OF HIGHER EDUCATION – WHAT DO EXPERTS SAY? What does internationalization in the context

EXPECTATIONS

F A C H H O C H S C H U L E F Ü R M A N A G E M E N T & K O M M U N I K A T I O N2 0