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UNICREDIT PROFILE Milan, November 2011

UNICREDIT PROFILE - EPS – Economics Political Science · UNICREDIT CAN RELY ON A STRONG COMPETITIVE ADVANTAGE COMING FROM ITS BUSINESS MODEL BASED ON SPECIALIZATION … is the primary

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Page 1: UNICREDIT PROFILE - EPS – Economics Political Science · UNICREDIT CAN RELY ON A STRONG COMPETITIVE ADVANTAGE COMING FROM ITS BUSINESS MODEL BASED ON SPECIALIZATION … is the primary

UNICREDIT PROFILEUNICREDIT PROFILE

Milan, November 2011

Page 2: UNICREDIT PROFILE - EPS – Economics Political Science · UNICREDIT CAN RELY ON A STRONG COMPETITIVE ADVANTAGE COMING FROM ITS BUSINESS MODEL BASED ON SPECIALIZATION … is the primary

UNICREDIT HAS SYSTEMATICALLY OPTED FOR BREAKTHROUGHS, ENABLING IT TO ACHIEVE EXCELLENT RESULTS …

Selective GrowthConsolidation

Privatization Federal Group S31

Central and Eastern Europe (CEE)

Pioneer Investments

19931993 19981998 20012001 20052005

Turnaround

Asset Management Entities

Organizational

Simplification

20072007 20102010

One4C

Reorganization of the Group’s customer service model (segmentation) and the introduction of new incentive systems

Integration of seven banks, centralization of IT systems and back office activity, start of international acquisitions

Completion of process of creating internal divisions, continued expansion into international markets with HVB and BA-CA, strengthening of domestic markets with Capitalia

CAPITALIAHVB BA-CA

Leadership roles for individual countries in line with the multi-local approach.

Creation of a single bank throught the integration of Italian legal entities

� Efficiency gains: cost/income ratio reduced by 22.2 pp from 1994 to 2010

Page 3: UNICREDIT PROFILE - EPS – Economics Political Science · UNICREDIT CAN RELY ON A STRONG COMPETITIVE ADVANTAGE COMING FROM ITS BUSINESS MODEL BASED ON SPECIALIZATION … is the primary

Employees: over 160,0002

Branches: 9,5083

Banking operations in 22 countries

UniCredit – at a glance

… AND TO BECOME A MAJOR BANKING GROUP

Banking operations in 22 countries

International network spanning : ~ 50

countries

Global player in asset management:

€ 171.3 bn in managed assets4

Market leader in Central and Eastern Europe leveraging on the region’s structural strengths

Page 4: UNICREDIT PROFILE - EPS – Economics Political Science · UNICREDIT CAN RELY ON A STRONG COMPETITIVE ADVANTAGE COMING FROM ITS BUSINESS MODEL BASED ON SPECIALIZATION … is the primary

38

15

612

6

13

3326

10

UNICREDIT HAS A CLEAR INTERNATIONAL PROFILE BASED ON A STRONG EUROPEAN IDENTITY …

Italian Retail

Investors

Institutional

Investors

UniCredit Shareholder Structure5 (%) UniCredit Employees by Country 2(%)

Turkey

Austria

OthersItaly

PolandGermany

Other

Others**

35

6

3

47

9

11

30

Core

Investors

UniCredit Branches by Region6 (%)

CEE

Austria

Italy

Germany

PolandOther

Domestic

Investors *

* It includes Italian corporations, banks and holding companies

** It includes unidentified shares owned by the Group and cashes

Poland

Page 5: UNICREDIT PROFILE - EPS – Economics Political Science · UNICREDIT CAN RELY ON A STRONG COMPETITIVE ADVANTAGE COMING FROM ITS BUSINESS MODEL BASED ON SPECIALIZATION … is the primary

9

8

19

3 3

25CEE

Private

Banking

Asset

Management

... AND BENEFITS FROM A WELL - BALANCED REVENUES MIX BOTH BY BUSINESS LINES AND BY REGIONS

By Business Lines (%) By Region (%)

Consolidated Total Revenues7

Austria

Poland

19

43

2542

8

19

CIB8

F&SME Network

CEEItaly

Germany

F&SME

Factories

25

Page 6: UNICREDIT PROFILE - EPS – Economics Political Science · UNICREDIT CAN RELY ON A STRONG COMPETITIVE ADVANTAGE COMING FROM ITS BUSINESS MODEL BASED ON SPECIALIZATION … is the primary

THE GROUP CAN LEVERAGE ON ITS STRATEGIC GEOGRAPHICAL POSITIONING NOT ONLY IN ONE OF EUROPE’S WEALTHIEST AREAS …

GDP per capita9

No. 1 15.6%Austria

Ranking Market share10

144.0

No. 3

No. 2

3.0%

13.9%

Germany

Italy

129.8

108.6

Page 7: UNICREDIT PROFILE - EPS – Economics Political Science · UNICREDIT CAN RELY ON A STRONG COMPETITIVE ADVANTAGE COMING FROM ITS BUSINESS MODEL BASED ON SPECIALIZATION … is the primary

... BUT ALSO IN THE CEE, A REGION CHARACTERIZED BY HIGH GROWTH OPPORTUNITIES

Per capita GDP in PPS

(2010, % EU- 27)Long term economic trends CEE vs Eurozone

(GDP yoy growth %)

7

(2010, % EU- 27)(GDP yoy growth %)

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Slovenia Czech

R.

Slovakia Estonia Hungary Poland Croatia Lithuania Latvia Turkey Romania Bulgaria -8

-6

-4

-2

0

2

4

6

8

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

EUROZONE

CEE-17

Page 8: UNICREDIT PROFILE - EPS – Economics Political Science · UNICREDIT CAN RELY ON A STRONG COMPETITIVE ADVANTAGE COMING FROM ITS BUSINESS MODEL BASED ON SPECIALIZATION … is the primary

UNICREDIT CAN RELY ON A STRONG COMPETITIVE ADVANTAGE

COMING FROM ITS BUSINESS MODEL BASED ON

SPECIALIZATION …

� is the primary objective of our F&SME, CIB, PB and CEE Divisions, which specialize

in business relationships with customers and provide them with the best service and

highest level of satisfaction over the medium and long term.

� Allows our local banks to take responsibility for their distribution networks and

customer relationships, and to take full advantage of the Group’s product and service

lines, of global product and service factories, and of the colleagues who work in every

market where the Group operates.

Customer

Centricity

Multi-Local

Approach

� Are responsible for developing the products and services that drive the creation of

value across all geographic areas, as well as for leveraging our internal product

factories.

� Are responsible for providing support through the Group’s service factories and

through the Group's centralized areas. They backstop the network and the centralized

product factories through specialized services provided by our Back Office, ICT, Loan

Recovery, Procurement Office, Real Estate and Shared Service Center.

Global

Product

Lines

Global

Services

Lines

Page 9: UNICREDIT PROFILE - EPS – Economics Political Science · UNICREDIT CAN RELY ON A STRONG COMPETITIVE ADVANTAGE COMING FROM ITS BUSINESS MODEL BASED ON SPECIALIZATION … is the primary

… AND ON A STRONG SET OF VALUES

Our set of values is based on integrity as condition of sustainability…

…to transform profit into value…

For UniCredit the pursuit of profit is a positive valuebecause it assures

�Fairness

�Transparency

…for all our Stakeholders.

�Colleagues

�Customers and suppliersbecause it assures continuity and independence, building - via integrity –our reputation vis-à-vis all stakeholders.

Integrity assures sustainability, which makes it possible to transform profit into value.

�Respect

�Trust

�Freedom to act

�Reciprocity

�Customers and suppliers

�Investors

�Local Communities

Page 10: UNICREDIT PROFILE - EPS – Economics Political Science · UNICREDIT CAN RELY ON A STRONG COMPETITIVE ADVANTAGE COMING FROM ITS BUSINESS MODEL BASED ON SPECIALIZATION … is the primary

ANNEX 1 – EUROPEAN BANKING NETWORK

Germany: HypoVereinsbank

DAB Bank

Italy: UniCredit

FinecoBank

Azerbaijan: Yapi Kredi Azerbaijan

Baltics: UniCredit Bank

Bosnia and Herzegovina:

UniCredit Bank

UniCredit Bank Banja Luka

Bulgaria: UniCredit Bulbank

Croatia: Zagrebačka Banka

Czech Republic: UniCredit Bank

Hungary: UniCredit Bank

Kazakhstan: ATF Bank

Kyrgyzstan : UniCredit Bank

Poland: Bank Pekao

Romania: UniCredit Tiriac Bank

Austria: Bank Austria

Schoellerbank

Direktanlage

10

Core markets

Croatia: Zagrebačka Banka

Russia: UniCredit Bank

Slovakia: UniCredit Bank

Slovenia: UniCredit Bank

Serbia: UniCredit Bank

Ukraine: UniCredit Bank

Turkey: Yapi Kredi

Countries where the Group operates via its own branches, subsidiaries, representative offices, consultants or delegates

Page 11: UNICREDIT PROFILE - EPS – Economics Political Science · UNICREDIT CAN RELY ON A STRONG COMPETITIVE ADVANTAGE COMING FROM ITS BUSINESS MODEL BASED ON SPECIALIZATION … is the primary

ANNEX 2 – INTERNATIONAL NETWORK

11� Branches and subsidiaries Core markets

•Representative Offices, Delegates,Consultants, Investment Centers

Page 12: UNICREDIT PROFILE - EPS – Economics Political Science · UNICREDIT CAN RELY ON A STRONG COMPETITIVE ADVANTAGE COMING FROM ITS BUSINESS MODEL BASED ON SPECIALIZATION … is the primary

1. This project led to the creation of three banks in Italy specializing in different customer segments: UniCredit Banca for the retail business, UniCredit Corporate Banking for the corporate business, and UniCredit Private Banking for the private banking business

2. Data as at September 30, 2011. FTE “Full Time Equivalent”= number of employees counted for the rate of presence.

Figures include all employees of subsidiaries consolidated proportionately, such as Koç Financial Service Group employees.

3. Data as at September 30, 2011. These figures include all branches of subsidiaries consolidated proportionately, such as Koç Financial Services Group branches.

4. Data as at September 30, 2011.

5. Calculated on last available data as at April 29, 2011. Source: Sodali

6. Data as at September 30, 2011.

7. Data as at September 30, 2011. These figures refer to Condensed Income Statement.

8. CIB: Corporate & Investment Banking. Division which includes the former divisions Corporate Banking and MIB

9.Source: Eurostat, UniCredit Research.Nominal GDP per capita as at December 31, 2010 (EU27=100). Estimate of Nominal GDP per capita within the EU27 as at December 31,2010 (last update March 31, 2011).

10. Market Share in terms of Total Customers Loans as at December 31, 2010

NOTES