Theory on Non-Verbal CommunicationFor Lesson 16

Non Verbal Communication

Not just about what you say, which is important for interviews.

Albert Mehrabian found:

Body Language

Body language is how our bodies communicate our attitudes.

Other people can read these signals and pick up on our emotions.

There are 3 main types of body language Eye contact Body position Gesture and movement

Eye Contact

This is important if you want someone to listen to you.

In a job interview you may need to look away from time to time (thinking about answering the question)

It is important not to stare at the person

When presenting you should make eye contact, move from person to person

It is important that when you are asked a question, you look at them when you answer

Body Position

How people are feeling can be shown in their body language

Crossing or folding arms is defensive

Gesture and movement

Gestures can bring a conversation to life Spread arms can express the size of an idea Closed fist for anger Open plan asking for calm Moving the whole body to express urgency

More information

Visit this website for more information

http://lacstrainingblog.com/2011/12/29/presentations-your-body-language-asset-or-enemy/

Activity

Watch this video:

http://www.telegraph.co.uk/finance/jobs/10030391/Body-language-at-interview-How-to-send-the-right-signal.html

Try the body language quiz

http://www.kent.ac.uk/careers/interviews/nvc.htm