11
The Race to the South Pole: The Power of Agile Development Presented to IIBA Cincinnati by Richard Brenner Principal, Chaco Canyon Consulting on July 17, 2018 Copyright © 2018 Richard Brenner [email protected] Chaco Canyon Consulting www.ChacoCanyon.com 1 Subscribe to Point Lookout: http://www.ChacoCanyon.com/pointlookout This document is https://c4i.co/38k Page 1 Copyright © 2018 Richard Brenner The Race to the South Pole: The Power of Agile Development presented to by Rick Brenner Chaco Canyon Consulting Building State-of-the-Art Teamwork In Problem-Solving Organizations [email protected] | @RickBrenner | @TechDebtPolicy ChacoCanyon.com | TechDebtPolicy.com Copyright © 2018 Richard Brenner IIBA Cincinnati Chapter Monthly Meeting July 17, 2018 2 Copyright © 2018 Richard Brenner Imagine… Petty Officer Edgar Evans, R.N. Photo: Herbert Ponting Source: British Antarctic Expedition 1910-13 2 3 Copyright © 2018 Richard Brenner A note on format • Underlined items are live links to: • Other slides • Articles on my Web site • Articles elsewhere on the Web • To get a copy with working links: • To get a copy of the handout: • Both plus an annotated bibliography: https://c4i.co/38l Please let me know as we go along if you want to ask a question https://c4i.co/38k https://c4i.co/38m Adobe Reader 6.0 or later is required 4 Copyright © 2018 Richard Brenner Core message • Two teams tried to reach the South Pole • Scott’s approach relied on conventional wisdom • Amundsen’s emphasized risk management • Value of conventional wisdom declines rapidly as you move into the unknown • The larger and riskier the project: • The more important is risk management • The less important is conventional wisdom • The more important are the advantages of agile processes We can understand the difference in outcomes in terms of the advantages of agile approaches 5 Copyright © 2018 Richard Brenner The Agile Manifesto (briefly) 1. Satisfy the customer early and often 2. Welcome changing requirements 3. Deliver frequently 4. Collaborate with the customer 5. Support, trust, and focus on highly motivated people 6. Face-to-face is best 7. Measure progress by what’s working 8. Work at a pace sustainable by all 9. Value technical excellence and good design 10. Simplicity is essential 11. Self-organizing teams produce the best results 12. Regular reflection is the basis of behavioral advancement Amundsen understood all this, Scott almost none. 6 Copyright © 2018 Richard Brenner Preparation: Understand the problem • An ounce of prevention is worth a pound of ____ • Measure twice, cut ___ • Look before you ___ • By failing to prepare, you are preparing to fail. Benjamin Franklin • Give me six hours to chop down a tree and I will spend the first four sharpening the axe. Abraham Lincoln It’s easier to stay out of trouble than to get out of trouble

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Page 1: The Race to the South Pole: The Power ... - IIBA CincinnatiThe Race to the South Pole: The Power of Agile Development Presented to IIBA Cincinnati by Richard Brenner Principal, Chaco

The Race to the South Pole:The Power of Agile Development

Presented to IIBA Cincinnati by Richard BrennerPrincipal, Chaco Canyon Consulting

on July 17, 2018

Copyright © 2018 Richard [email protected] Canyon Consultingwww.ChacoCanyon.com 1

Subscribe to Point Lookout: http://www.ChacoCanyon.com/pointlookoutThis document is https://c4i.co/38k

Page

1Copyright © 2018 Richard Brenner

The Race to the South Pole:The Power of Agile Development

presented to

byRick Brenner

Chaco Canyon Consulting

Building State-of-the-Art TeamworkIn Problem-Solving Organizations

[email protected] | @RickBrenner | @TechDebtPolicyChacoCanyon.com | TechDebtPolicy.comCopyright © 2018 Richard Brenner

IIBA Cincinnati ChapterMonthly Meeting

July 17, 2018

2Copyright © 2018 Richard Brenner

Imagine…

Petty Officer Edgar Evans, R.N.Photo: Herbert Ponting

Source: British Antarctic Expedition 1910-13

2

3Copyright © 2018 Richard Brenner

A note on format• Underlined items are live links to:

• Other slides• Articles on my Web site• Articles elsewhere on the Web

• To get a copy with working links:

• To get a copy of the handout:

• Both plus an annotated bibliography:

https://c4i.co/38l

Please let me know as we go alongif you want to ask a question

https://c4i.co/38k

https://c4i.co/38m

Adobe Reader 6.0or later is required

4Copyright © 2018 Richard Brenner

Core message• Two teams tried to reach the South Pole

• Scott’s approach relied on conventional wisdom• Amundsen’s emphasized risk management

• Value of conventional wisdom declines rapidly as you move into the unknown

• The larger and riskier the project:• The more important is risk management• The less important is conventional wisdom• The more important are the advantages of agile

processes

We can understand the difference in outcomesin terms of the advantages of agile approaches

5Copyright © 2018 Richard Brenner

The Agile Manifesto (briefly)1. Satisfy the customer early and often2. Welcome changing requirements3. Deliver frequently4. Collaborate with the customer5. Support, trust, and focus on highly motivated people6. Face-to-face is best7. Measure progress by what’s working8. Work at a pace sustainable by all9. Value technical excellence and good design10. Simplicity is essential11. Self-organizing teams produce the best results12. Regular reflection is the basis of behavioral advancement

Amundsen understood all this, Scott almost none.

6Copyright © 2018 Richard Brenner

Preparation: Understand the problem• An ounce of prevention is worth a

pound of ____• Measure twice, cut ___• Look before you ___• By failing to prepare, you are preparing

to fail. ― Benjamin Franklin• Give me six hours to chop down a tree

and I will spend the first four sharpening the axe. ― Abraham Lincoln

It’s easier to stay out of troublethan to get out of trouble

Page 2: The Race to the South Pole: The Power ... - IIBA CincinnatiThe Race to the South Pole: The Power of Agile Development Presented to IIBA Cincinnati by Richard Brenner Principal, Chaco

The Race to the South Pole:The Power of Agile Development

Presented to IIBA Cincinnati by Richard BrennerPrincipal, Chaco Canyon Consulting

on July 17, 2018

Copyright © 2018 Richard [email protected] Canyon Consultingwww.ChacoCanyon.com 2

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7Copyright © 2018 Richard Brenner

Amundsen-Scott South Pole Station

Copyright 2018 Richard Brenner

NSF/USAP photo, January 2006

Amundsen-Scott South Pole Stationnear completion

webcam

8Copyright © 2018 Richard Brenner

Geography

• High plateau: 9300 ft (2800 m)• Lhasa, Tibet: 11,995 ft (3656 m)• Quito, Ecuador: 9,350 ft (2849 m)

• Pressure elevation: 10-13000 ft (3-4 km)• Desert: rarely snows: 7.9 in/yr (20 cm/yr)• Summer high temperatures: -25˚C (-12˚F)

• Mercury freezes: -38.83˚C (-37.9˚F)• Ethanol freezes: -114.1°C (-173.5°F)

• Time zone: Christchurch, New Zealand

9Copyright © 2018 Richard Brenner

Distances and navigation• 700 miles (1130 km)

from Ross Ice Shelfboundary

• Scott’s actual plannedroute: 1530 miles (2500 km)

200 ft(61 m)

11000 ft(3350 m)

Base Camp Pole

10Copyright © 2018 Richard BrennerCopyright © 2018 Richard Brenner

Photos courtesy Robert Schwarz

A time series at sunrise30 minutes between exposures

Navigation at the pole

• Only one sunrise and one sunset per year• Sun has no noon maximum• Special techniques for navigational

measurements are required• A solid claim is based on boxing your position

11Copyright © 2018 Richard Brenner

State of Antarctic exploration in 1910

…and many more

ShackletonNimrod 1907-09de Gerlache

Belgica 1898

Scott Discovery1901-04

UnknownKnown

12Copyright © 2018 Richard Brenner

Expedition strategy

• Travel by ship to Ross Ice Shelf boundary• Land all supplies and build base camp• Preposition supplies at a series of depots• Winter over• Mount assault in Spring• Return by end of Summer

Base Camp Pole

DepotDepot

Depot

Page 3: The Race to the South Pole: The Power ... - IIBA CincinnatiThe Race to the South Pole: The Power of Agile Development Presented to IIBA Cincinnati by Richard Brenner Principal, Chaco

The Race to the South Pole:The Power of Agile Development

Presented to IIBA Cincinnati by Richard BrennerPrincipal, Chaco Canyon Consulting

on July 17, 2018

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Norwegian school of polar exploration• First enunciated by Ludvig Schmelck• Front page of Christiania (Oslo)

newspaper late 1880s• Previous expeditions had:

• Large number of heterogeneous elements• Clumsy and expensive organization

• Proposed a “new method” of polarexploration• Limited number of participants• Highly trained, physically ready• All keep pace with each other

• Today we call this agile development• Military analog: maneuver warfare• Medical analog: minimally invasive surgery

Ludvig Schmelck1857-1916

14Copyright © 2018 Richard Brenner

The two expeditions by the numbersScott Amundsen

Depart 15 Jun 1910 09 Aug 1910Arrive base 04 Jan 1911 14 Jan 1911

Complement 65 men, 19 ponies, 33 dogs, 3 motor sledges

19 men, 97 dogs

grt/person 11.5 22Winter over 33 men, 17 ponies, 33

dogs, 2 motor sledges9 men, 93 dogs

Depart for pole 01 Nov 1911 19 Oct 1911Departure

party17 men, 8 ponies, 30 dogs,2 motor sledges, 10 sledges

5 men, 4 sledges, 52 dogs

Pole party 5 men, 1 sledge 5 men, 3 sledges, 16 dogsETA pole 22 Dec 1911 5±3 Dec 1911

Arrive pole 16 Jan 1912 14 Dec 1911Return to base N/A 25 Jan 1912

15Copyright © 2018 Richard Brenner

Ross Ice Shelf/scale

Face of the Ross Ice Shelf

Terra Nova at the ice edge

Approximately 200 feet (61 m)above the sea surface; as

much as 3000 feet (915 m) below

Photo: Michael Van Woertz, NOAASource: Wikimedia Commons

Photo: Herbert PontingSource: Scott’s Last Expedition

16Copyright © 2018 Richard Brenner

Two routes to the poleRead:How to MakeGood Guesses: Strategy

Ross Ice Shelf isthe size of

France

London

New Orleans Calcutta

Wellington

King Edward VIILand

Amundsen’sBase

Map (cc) SoerfmSource: Wikipedia

Scott’s Base

TransantarcticMountains

17Copyright © 2018 Richard Brenner

The “customer”• The customer: Nature and the elements• Nature and the elements would decide:

• Which user stories would determine the design• What defects the products had• Whether the product was acceptable

• Open questions:• How to get customer participation prior to

development• How to get customer participation during

development

In this analogy, the “executives” werethe financial backers of the two expeditions

18Copyright © 2018 Richard Brenner

The menuSatisfy the customer early and often• Welcome changing requirements• Deliver frequentlyCollaborate with the customer• Support, trust, and focus on motivated people• Face-to-face is best• Measure progress by what’s working• Work at a pace sustainable by allValue technical excellence and good designSimplicity is essential• Self-organizing teams produce the best results• Regular reflection is the basis of behavioral

advancement

Page 4: The Race to the South Pole: The Power ... - IIBA CincinnatiThe Race to the South Pole: The Power of Agile Development Presented to IIBA Cincinnati by Richard Brenner Principal, Chaco

The Race to the South Pole:The Power of Agile Development

Presented to IIBA Cincinnati by Richard BrennerPrincipal, Chaco Canyon Consulting

on July 17, 2018

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19Copyright © 2018 Richard Brenner

1. Satisfy the customer early and often

• Five main benefits• Effective management of customer anxiety• Effective management of executive anxiety• Gather data for strategic corrections• Reduce risk of misunderstandings• Create sense of accomplishment within team

• For Amundsen and Scott, customer anxiety is a non-issue

20Copyright © 2018 Richard Brenner

Depot journeys provided early tests

• Both expeditions used depot strategy to move materiel South

• Journeys provided early tests of transport• Issues for Scott were not addressed

• Ponies slowed the entourage• Packing/unpacking cumbersome• Morale problems and conflict rife• Sledge meters jammed

• Amundsen used the depot journeys as tests

21Copyright © 2018 Richard Brenner

Scott’s depot journey

Copyright © 2018 Richard Brenner

Photo: Herbert PontingSource: Scott's Last Expedition

Ponies behind their shelter in camp on the barrier

22Copyright © 2018 Richard Brenner

Scott’s depot journey results• Planned in the week prior to execution

• One main journey prepositioned about one ton of supplies• Some other incidental prepositioning

• Dogs, skiers performed well. Ponies didn’t.• Only one set of pony snowshoes• 7 of 8 ponies lost• Scott refuses to have the others slaughtered

• In distress, Scott orders “One Ton Depot” laid• 24 days to reach 37 miles north of intended 80° latitude• Scott returns via dog sled• Depot marked with a single flag

• All overworked with respect to diet• Low morale, toxic conflict, feeling of failure• Scott likely clinically depressed

23Copyright © 2018 Richard Brenner

Amundsen’s first depot

Copyright © 2018 Richard Brenner

Source: (cc) National Library of Norway

First depot journey

24Copyright © 2018 Richard Brenner

About Amundsen’s depot journeys

• A year in the planning• Three journeys prepositioned three tons of

supplies• First journey: 5 days round trip (80°)• First experience of long trips• Found a route to the top of the “Barrier”• Investigated its surface• Tested equipment: ski, sledges, harnesses,

clothing, tents, sleeping bags

Page 5: The Race to the South Pole: The Power ... - IIBA CincinnatiThe Race to the South Pole: The Power of Agile Development Presented to IIBA Cincinnati by Richard Brenner Principal, Chaco

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on July 17, 2018

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25Copyright © 2018 Richard Brenner

Amundsen’s depotjourney discoveries• Issues

• Getting going in the morningtook too long: 4 hours

• Sledges too heavily builtfor the conditions

• Boots too small and stiff• Dogs overworked

• Innovations• Boots, sledges rebuilt• Transverse depot flagging

(9 km East and West,East axe cut)

• Single 5-man tent built from two 3-man tents• Thermos flasks saved time at lunch

Sir James Dewar(1842 – 1923)

26Copyright © 2018 Richard Brenner

Take-aways for:Satisfy the customer early and often1. Team ownership of a problem produces

better solutions2. When working in unknown territory,

retrospectives and reflection are essential3. You can’t deviate from a plan you don’t

have4. Large numbers of tiny bits of time add up

27Copyright © 2018 Richard Brenner

The menuSatisfy the customer early and often• Welcome changing requirements• Deliver frequentlyCollaborate with the customer• Support, trust, and focus on motivated people• Face-to-face is best• Measure progress by what’s working• Work at a pace sustainable by allValue technical excellence and good designSimplicity is essential• Self-organizing teams produce the best results• Regular reflection is the basis of behavioral

advancement

28Copyright © 2018 Richard Brenner

4. Collaborate with the customer

• Exploit situational momentum:

• Overcoming a situation requires:• Elaborate apparatus• Extensive effort• In organizations, political capital

• Exploiting features of the situation =finding a way to collaborate with it

Use the elements of the situationto your advantage rather than tryingto overcome or defeat the situation

29Copyright © 2018 Richard Brenner

Elements of solar geometry

CapeEvans

Framheim

South Pole

Earth’s rotation

Local noon sun

Source: NASA scientific visualization studio

30Copyright © 2018 Richard Brenner

Scott’s travel schedule

• On the trip South, travel by “day”• Start of day’s march: sun to their left• Noon: sun behind• End of day’s march: sun to their right

• On the return trip North, travel by “day” also• Start of day’s march: sun to their right• Noon: sun ahead• End of day’s march: sun to their left

• Disadvantages on return North• More difficult to see southbound trail, cairns,

pennants• Greater risk of snow blindness

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The Race to the South Pole:The Power of Agile Development

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on July 17, 2018

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31Copyright © 2018 Richard Brenner

Amundsen’s travel schedule

• On the trip South, travel by “day”• Start of day’s march: sun to their left• Noon: sun behind• End of day’s march: sun to their right

• On the return trip North, travel by “night”• Start of night’s march: sun to their left• Midnight: sun behind• End of night’s march: sun to their right

• Advantages• Easier to see old southbound trail, cairns,

pennants• Less risk of snow blindness

32Copyright © 2018 Richard Brenner

Canine coprophagia

• Coprophagia: the consumption of feces, from the Greek:• κόπρος copros (“feces”)• φαγεῖν phagein (“to eat”)

• Scott’s and Amundsen’sapproach in transit differed markedly

• Amundsen’s approachin winter camp simplifiedwaste disposal

Source: National Library of Norway

Oskar Wisting with his dog team at the South Pole

33Copyright © 2018 Richard Brenner

Scott’s “fuel”

Francis Davies constructing Scott’s hut, 10 Jan 1911

Photo: Herbert PontingSource: Alexander Turnbull Library,

National Library of New Zealand

33

Pony fodderTotal: 45 tonsShown: 7+tons

Copyright © 2018 Richard Brenner

34Copyright © 2018 Richard Brenner

Amundsen’s “fuel”

Source: Amundsen, The South Pole

Copyright © 2018 Richard Brenner

Killing seals for winter and travel rations. Before winter 1910-11 fell, they had 60 tons of seal meat. Two tons were in depots.

35Copyright © 2018 Richard Brenner

Take-aways for:Collaborate with the customer16. Exploit situational momentum rather than

try to overcome it17. Leverage what’s available in the

environment if you can18. If you can’t alter the environment, learn

how to use it

36Copyright © 2018 Richard Brenner

The menuSatisfy the customer early and often• Welcome changing requirements• Deliver frequentlyCollaborate with the customer• Support, trust, and focus on motivated people• Face-to-face is best• Measure progress by what’s working• Work at a pace sustainable by allValue technical excellence and good designSimplicity is essential• Self-organizing teams produce the best results• Regular reflection is the basis of behavioral

advancement

Page 7: The Race to the South Pole: The Power ... - IIBA CincinnatiThe Race to the South Pole: The Power of Agile Development Presented to IIBA Cincinnati by Richard Brenner Principal, Chaco

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Presented to IIBA Cincinnati by Richard BrennerPrincipal, Chaco Canyon Consulting

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9. Value technical excellence and good design

Terra Nova, 764 grtfrom H.G. Lyons, British (Terra Nova) Antarctic Expedition 1910-1913

Fram, 402 grtfrom Amundsen, The South Pole

grt is “gross register tonnage”1 grt is 100 ft3 of enclosed volume

The two vessels provide a good metaphor for the differences between the two expeditions

38Copyright © 2018 Richard Brenner

Comparing Terra Nova and Fram

Terra Nova FramTonnage 764 grt (gross register tons) 402 grt

Length 187 ft (57 m) 127 ft 8 in (38.9 m)Beam 31.4 ft (9.6 m) 34 ft (10.36 m)Draft 19 ft (5.8 m) 15 ft (4.57 m)

Power plant Coal-fired steam Marine dieselPower rating 140 bhp (104 kW) 180 bhp (241 kW)

kW/grt 0.136 0.416

For ice work, vessel acceleration canbe more valuable than top speed

39Copyright © 2018 Richard BrennerCopyright © 2018 Richard Brenner

Funnel

Men

Source: Wikipedia

40Copyright © 2018 Richard Brenner

About Terra Nova• Built in 1884 as a whaler/sealer

• Compound Steam Engine• 1 screw• Complement: 65

• Worked for 10 years• Used in several previous expeditions• Lost: 1943 off Greenland on a supply mission

41Copyright © 2018 Richard Brenner

Terra Novahad issues• Coal-fired steam

power• Inadequate refit:

bilge pumps• Issues with loading

• Overloaded• Overcrowded• Motor sledges

stowed on deck• Vertical profile

41

Terra Nova in the pack. 13 Dec 1910Photo: Herbert Ponting

Source: Wikimedia Commons

42Copyright © 2018 Richard Brenner

What happened toEndurance (1915)

Endurance beset on the way SouthLost 21 November 1915

Photos: Frank Hurley. Source: Wikipedia

Copyright © 2018 Richard Brenner

Shackleton

Page 8: The Race to the South Pole: The Power ... - IIBA CincinnatiThe Race to the South Pole: The Power of Agile Development Presented to IIBA Cincinnati by Richard Brenner Principal, Chaco

The Race to the South Pole:The Power of Agile Development

Presented to IIBA Cincinnati by Richard BrennerPrincipal, Chaco Canyon Consulting

on July 17, 2018

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43Copyright © 2018 Richard Brenner

Fram under sail in Antarctic watersDecember 1911Source: Amundsen, The South PoleFram

• Purpose-built 1892 to Nansen’s specs• Rudder and prop could be raised• Used for previous expeditions

• Fridtjof Nansen 1893-1896• Otto Sverdrup 1898-1902• Also used for rescue

• Refit by Amundsen: third ocean-going diesel, and the first long voyage for a marine diesel

• Engine installation: Diesels Motorer Co., Stockholm

43Copyright © 2018 Richard Brenner

44Copyright © 2018 Richard Brenner

Fram’s iceworthiness• Hull presents very little purchase to enclosing ice• Designed to force ice pressure to lift vessel• Internal structures manage ice pressure

Hull section, engine room Hull section, amidships

45Copyright © 2018 Richard Brenner

Fram’spowerplant

Fram Museum, OsloPhoto: (cc) Dr. Mirko Junge, 2010Source: Wikipedia 45Copyright © 2018 Richard Brenner

46Copyright © 2018 Richard Brenner

Take-aways for:Value technical excellence and good design

39. For high-risk projects, avoid untried technology

40. Use whatever resources you can to master critical technologies

41. When you innovate, innovate with familiar technologies

42. Pay attention to the low-tech substrate

47Copyright © 2018 Richard Brenner

The menuSatisfy the customer early and often• Welcome changing requirements• Deliver frequentlyCollaborate with the customer• Support, trust, and focus on motivated people• Face-to-face is best• Measure progress by what’s working• Work at a pace sustainable by allValue technical excellence and good designSimplicity is essential• Self-organizing teams produce the best results• Regular reflection is the basis of behavioral

advancement

48Copyright © 2018 Richard Brenner

10. Simplicity is essential

48Copyright © 2018 Richard Brenner

Photo: Herbert PontingSource: Alexander Turnbull Library,

National Library of New Zealand

L to R: Lashly, Day, Evans, & HooperOctober 1911

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49Copyright © 2018 Richard Brenner

Two principles of simplicity

• Seek component attribute compatibility• Homogeneity of project assets isn’t always

possible• When heterogeneity is necessary, seek

compatibility• Seek component synergy

• Use assets that work well together• Use assets that serve each other

50Copyright © 2018 Richard Brenner

Scott’s team man-hauling on ski

From left: Evans, Oates, Wilson, ScottPhoto: Lt. Henry Bowers, 1912Source: Wikipedia

50Copyright © 2018 Richard Brenner

51Copyright © 2018 Richard Brenner

Scott’s Siberian & Manchurian ponies

Photo: Herbert PontingSource: Scott's Last Expedition

Copyright © 2018 Richard Brenner

52Copyright © 2018 Richard Brenner

Scott’s Wolseley motor sledge

Photo: Herbert PontingSource: Alexander Turnbull Library of the

National Library of New Zealand

Copyright © 2018 Richard Brenner

53Copyright © 2018 Richard Brenner

Seek attribute compatibility (1)

Mode S A mph kph CommentsMan walking • 3 4.8 Packed snow

Horse walking • 3-4 4.8-6.4 Packed snow

Sled dogs • • 6-7 9.7-11.3 Poor conditions

Cross-country ski

• • 10 16.1 Estimate; modern skier can sustain 14 mph (22.5 kph)

Motor sledge • 4.5 7.2 Pulling a 3 US ton (2.7 metric ton) load

In any one phase of a project, the most dysfunctionaltask team limits the overall performance of the project team

Speeds of transport modes (1910):

54Copyright © 2018 Richard Brenner

Seek attribute compatibility (2)

Pressure of transport modes:

Mode S A psi kPa CommentsHuman foot • 3 20.7

Horse hoof • 3-4 20.7-27.6

Dog paw • • 6-7 41.4-48.3

Cross-country ski • • 10 68.9

Motor sledge • 4.5 31.0 Estimated

Tucker Sno-Cat 0.6 4.1

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A crevasse on the Devil’s Glacier

Photo: Olav BjaalandSource: National Library of Norway

Copyright © 2018 Richard Brenner55

Helmer Hanssen &Oskar Wisting

Sverre Hassel &Roald Amundsen

Hell’s Gate on Devil’s Glacier

56Copyright © 2018 Richard Brenner

Take-aways for:Simplicity is essential44. Seek component attribute compatibility45. Seek component synergy46. Beware sponsors or leads who nurture pet

projects

57Copyright © 2018 Richard Brenner

Last words

• Agile approaches provide advantages far beyond software or project management

• We can learn as much from failures as from successes

• We can learn much about project management from large efforts that aren’t projects

• There’s much more to learn from these expeditions

58Copyright © 2018 Richard Brenner

Relevant publications• “Managing in Fluid Environments”

• Better Software, September 2011• Deals with adapting to change more rapidly

• “The Psychology and Politics of Technical Debt”• Cutter Business Technology Journal, March 2016• How to get control of technical debt• Download a free copy at: https://c4i.co/159

• “Leading in the Time of Data Breaches”• Cutter Business Technology Journal, August, 2014• Deals with decision-making in cyber security• Download a free copy at: https://c4i.co/wf

• “Creating High-Performance Virtual Teams”• Cutter Business Technology Journal, May 2013• Fourteen recommendations for enhancing performance of virtual

teams• Download a free copy at: https://c4i.co/wg

59Copyright © 2018 Richard Brenner

Resources

• Politics, meetings, communication, and conflict• Articles at https://ChacoCanyon.com/pointlookout/politics.shtml• Tips ebook 303 Secrets of Workplace Politics at https://c4i.co/32z• Articles at

https://ChacoCanyon.com/pointlookout/communication.shtml• Tips ebook 101 Tips for Communication in Emergencies at

https://ChacoCanyon.com/products/techdivide.shtml• Tips ebook 101 Tips for Effective Meetings at

https://ChacoCanyon.com/products/101tipsmeetings.shtml• Tips ebook 101 Tips for Managing Conflict at

https://ChacoCanyon.com/products/101tipsconflict.shtml• Links collection: https://c4i.co/297• Follow Rick on Twitter: @RickBrenner

https://www.Twitter.com/RickBrenner• Connect with Rick on LinkedIn:

https://LinkedIn.com/in/RickBrenner

60Copyright © 2018 Richard Brenner

Subscribe to my free newsletter:Point Lookout• Weekly email newsletter• 500 words per edition• Topics:

• Communications• Meetings• Project management• Managing your boss

• To subscribe• Use the form at the end of the handout, or• Hand me your business card, or• Sign up on the Web

• Change• Workplace politics• Conflict• …and more

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