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The ANF Product Suite Version 2.75 ANF Technologies, LLC 03/22/22 1

The ANF Product Suite Version 2.75 ANF Technologies, LLC 10/15/20151

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The ANF Product SuiteVersion 2.75

ANF Technologies, LLC

04/20/23 1

Image and Information Request Management

What is Image Request Management?

Requests for all types of ImagesChecks

Statements

Invoices

Many types of request systemsSimple systems, such as, email or fax

Complex systems, such as, enterprise content management

ANF accepts the request and manages fulfillment Automatic

Guides manual fulfillment

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Image and Information Request Management

What is Information Request Management?

Requests for all types of InformationBilling inquiries

Policy inquiries

Supporting documentation

Many types of request systemsSimple systems, such as, email or fax

Complex systems, such as, enterprise content management

ANF accepts the request and manages fulfillment Guides manual fulfillment

Manages work allocation

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ANF Technology Modules

Integrated Job Manager and DistributionANF Job Manager

Accepts input from multiple systemsManages fulfillment of requests

ANF DistributionAccepts images from multiple systemsDistributes images through multiple methods

ANF Image Archive InterfaceAny image archiveLegacy equipment (Microfilm)

ANF Utilities

ANF Remote Monitor

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Microfilm Scanners Paper

ScannersImage Archive

Research System (Web Express – ASI/6 – Vector – Custom)

ANF Job Manager COMM Service

Download Research Request

Send ResearchR

equest

Customer Service Workstation

Update Request Status

ASI//12/14/15/18 Archives

ANF Job Manager User

Interface

Statement/Document/Data

Archives (ATF – XNET – DB2 – OnDemand)

Upload Request Status

Legacy Archive

Interface

ANF Job Manager

Image Archive

ANF Technology Integrated Request Management/Image Retrieval Environment

Retrieve Images from Archive(s)

Output to Print, Fax,

Email, Intranet (Publish), CD Distribution

View Images on ImageExplorer/ Enterprise desktop

ANF Job Manager (LOCAL), Database

and File Server

ANF Image Client

ANF Pre-Distribution Review

ANF Distribution

ANF Out

Data Flow Image FlowANF Image Archive Interface

ANF Image Archive Interface

Image Archive Interface

Automatic job creation and submissionAsynchronous operationMultiple Archive interfaces

ViewpointeImagesoftView Direct (Mobius)Web Services

Completely integrated with ANF

Dashboard view for tracking jobs04/20/23 6

ANF Server ApplicationsProvides automated support

Updates/reschedules requestsANFJobUpdater.exe/Rescheduler.exe

Sends requests to image archiveReceives images from image archiveObtains statements from archive(s)

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Site Specific Code

Categorizes incoming requests

DASD, Tape, Film, BIT, StatementAcquires sequence number information

Using ASI/12 dataUsing Web Service “Get Hit List”Using ATF data

Determines archive location04/20/23 8

Download From Requester System

Download from requester systemUser initiated (e.g., ASI62ANF.EXE)ASI/6Express ResearchVectorKofile IASCustom system (AIM, WebIR, Envoy,…)

Upload to requester systemUser initiated (e.g., ANF2ASI6.EXE)

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Mainframe Based SystemsBatch Download

Interprets download fileAcquires sequence numbers

Individual itemsRange requests

Determines ANF Work BasketService CodeDateRequest sizeRequest SLAItem AgeRequest source

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Mainframe Based Request Systems

Automatic Statement acquisition

ASI/14Other statement/document archive

XNETView Direct (Mobius)

BIT process

Creates pseudo documentsConverts paper item sequence numbers

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Web Based Requesters

Dynamic real time request

ANF web service accepts request informationANF web service returns status responseAcquires additional information (sequence, roll numbers, archive location, etc.)Updates request status

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VectorBatch Download

Interprets download fileAcquires sequence numbers

Individual itemsRange requests

Determines ANF Work BasketService CodeDateRequest sizeRequest SLAItem AgeRequest source

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Vector

Automatic Statement acquisition

ASI/14Other statement/document archive

Web Service based (e.g., XNET)

Truncated Items process

Creates pseudo documentsConverts paper item sequence numbers

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Custom systems (AIM, WebIR, Envoy,…)

Dynamic near real time request

File based APIANF monitors a folder for requestsImages may also be received

Web service APIRequest info received through a web service

Acquires additional information (sequence, roll numbers, archive location, etc.)

As required

Updates request status

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ANF Job Updater

Updates request information with data from distribution system

Request/Item statusINP = in processPND = pending, has been submitted to DistributionCPL = completedUNA = unactionable, manually completed with no actionUNP = unprocessable, manually completed after attempting to process

Completes job items marked for closing

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ANF Job Updater

Moves request items requiring manual intervention to a manual queue

Resubmits BIT and Statement requests after correction

Reschedules corrected or expanded requests to new queue

Custom reschedule application

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Enhanced Security (Version 2.75)

Dual Authentication

Authenticated against default Windows Authentication ProviderAuthenticated against ANF User Table

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ANF Displays Startup Information

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ANF Job Manager User InterfacePermissions based on login ID

Configurable by groupConfigurable by Individual

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ANF Job Manager User Interface

Create reports

ANF Report Designer

Print reports

Update Legacy Archives

ASI/12, ASI/14, ASI/15, ASI/18ANF Roll Table (Microfilm)

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ANF Job Manager User Interface

Access Legacy Archives

ASI/12, ASI/14, ASI/15, ASI/18

Move items between Work Baskets

Add requests from other sources (Excel spread sheets, Access tables, manual input, statement reconstructions, etc.)

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Expanded Work Basket Functionality

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Working within a Work Basket

List view of items

RequestDateSequenceService codeOffsets

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Working within a Work BasketConfigurable tools

Configure functionalityConfigure text

Look up sequence numbers

Locate and view statements

View the request details

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Sequence Number LookupMultiple sources

ASI/12

ViewPointe

Web Services

Multiple tools

View dataUpdate a request

single itemLarge volume request

Print reportSubmit as a new request

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Statement Lookup in Work BasketAccess existing archives

View DirectASI 14Xnet

View statement as an image

Including formAFP rendered as PDF

View statement as a text file

Allows full searching (primarily in reports) and editing

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Legacy Archive Interface

BIT Process / Cross Reference

Cross reference to obtain paper sequence number from ECP or BIT sequence numberDynamically create a pseudo document replacement for truncated itemsCross reference for Teller items available through ASI/15 interface

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Viewing Details in a Work Basket

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Legacy Archive Interface

ASI/15

View dataIncoming and Transit

Print dataSelected information

Create photo request

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ANF Distribution

ANF Out Service

ANF Server Component

Destination Printing

ANF Job Manager User Interface

Automatic CD Production

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ANF Server ComponentsDistribution Module (ANF Out)

Runs as a Windows Service on serverMultiple Instances

2 – 8 instances on one boxMulti threaded

Distribute images and receive images/data through API simultaneously

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Destination Printing

Print requests anywhere in the enterprise

Address determines routingMail Code

Limit by request sizeUnlimited number of sites/printers

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Automated CD Creation

Automated interface to Rimage CD/DVD/Blu-Ray Writers

Add “static data” through configuration

Configurable label

Full color logoRequest data and disclaimer

Request automatically routed to CD/DVD Creation

Based on service (problem) code, requester and/or number of pagesMay be changed from print to Create CD in the Work Basket View

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Automated CD Creation

CD/DVD contains PDF file for ultimate compatibility

128 bit AES EncryptionCompatible with Acrobat Reader version 7.0 and above

Automatic password generation

Configurable to use any alpha-numeric characters and special charactersConfigurable Master password for HSBC use

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Automated CD Creation

ANF produces a Password Letter for each CD created

May include logoConfigurable font and textRedirection to a printer other than production

PDF searchable on any field in the annotation or image

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Integrated Request View

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Integrated Request View

Select current or archived data

Select display order

Complete information on request/item

Browse view provides flexibility

Access images and distribution information

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Integrated View - Customer Service

Access images up to 90 days after distribution

Print the entire folder or individual images

Post images to user’s desktop

Fax images from Customer Service

Send the request to CD

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Integrated View – Distribution Info

Distribution Type

PrintFaxCDPublishEmail

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Integrated View - Customer ServiceView Complete Request Folder

Available in the ‘Distribution Info’

Add image or text files

Add images/text from other sources

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Customer Service/Quality Control

Clicking View/Print opens the ANF Image Viewer

Browse thumbnail viewSingle image viewFolder view

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Distribute from the Desktop

Print to any printer on network

Including Enterprise Fax system

Send (email PDF)

Publish to the user’s desktop

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Edit or Add Images

Adjust brightness and contrast

Sharpen images

Remove excess dots

Highlight areas

Insert text, an image, a note, or an indemnification Stamp

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On Demand CD/DVD Creation

Automated interface to Rimage CD/DVD Writers

Creates 1 or more CDs or DVDs from the requestAdd “static data” through configuration

All features of the Automated CD/DVD Process

Select “Create PDF”

Completely searchable PDF file is createdPDF file sent to Rimage CD/DVD writer

04/20/23 46

Customer Service

Search using any criteria

Provide callers with immediate information

Navigate within a request or account

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ANF Image Clients (Legacy Support)

Microfilm scanners

Kodak i7300 Microimage ScannerCanon MS series scannersFuji M-DrivesMinolta MS series scannersKodak DVR2400Kodak IDW

04/20/23 48

ANF Image Archive Interface

Checkworks EIB – Viewpointe

Manual job controlOne step request image/receive imageSynchronous operation

04/20/23 49

ANF Image Archive Interface

Image Archive FTP Client

Uses Checkworks Batch interfaceAutomatic job creation and submissionAsynchronous operationAutomatic job completionMultiple Archive interfaces

ViewpointeImagesoft

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ANF Image Archive Interface

Simple batch process

Jobs created and submitted automatically

Simple listing submitted to internal process

Manual processing of images returnedClient formats imagesImage quality adjustmentImages allocated to ANF Folders

Manual job completion

04/20/23 51

ANF Image Archive Interface

ANF Pre-Distribution Review

Lights out faxing, posting and remote printing have inherent security risks

Simple transposition of a number could cause privacy or security issueAccuracy of fulfillment

ANF routes completed requests for reviewBased on distribution typeBased on source or service code

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ANF Pre-Distribution Review

Request Data displayed for comparison to image

Annotation options

RedactionAddition of text, stamp, …Add indemnification stamp

Sorry Documents

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ANF Remote Monitor

Monitors ANF Distribution

Pending foldersPending faxes

Monitors ANF Job Manager

Outgoing jobsIncoming jobsCOMM ServiceUpdater

04/20/23 55

ANF Remote Monitor

Monitors number of items

Compares current status with previous status

Monitors age of items

Displays ANF error messages

04/20/23 56

ANF Remote Monitor

Configurable parameters

Test frequency in minutesOldest file allowed in minutesSet days the monitor runsSet hours of operation

04/20/23 57

ANF Remote Monitor

Multiple alert methods

Up to 3 email addressesText message to cell

Play an alert soundFlash windowLog status/errors

Can be monitored by other systems

04/20/23 58

Thank you for your attention

For more information please contact

THOMAS WILLIAMS [email protected]

04/20/23 59