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John Menzer Chief Executive Officer

State of retail presentation

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Page 1: State of retail presentation

John MenzerChief Executive Officer

Page 2: State of retail presentation

An overview of Michaels

Our approach to the current retail landscape

Michaels’ long-term strategy and vision

Current and future industry trends

Q&A

Page 3: State of retail presentation

Headlines

North America’s largest arts and crafts specialty retailer

$4 Billion in Sales

37,186 Associates (peak 42,000)

Private Equity Ownership (Bain Capital & Blackstone purchased October 2006)

Corporate Headquarters – Irving, Texas

Page 4: State of retail presentation

Framing

General & Childrens

Crafts

Seasonal /Home

Scrapbooking

Broad Selection of Product Categories…

Michaels Stores Overview

44%

17%

21%

18%

Data as of Fiscal 2009.

Jewelry & Beadmaking Apparel Crafts Bakeware Kids Crafts Art Supplies Ready-made Frames Custom Framing Wood Yarn & Needlework Seasonal Home Wedding Ribbon Scrapbooking Floral Impulse

Page 5: State of retail presentation

Diversified North American Footprint

With stores in 49 states and 7 provinces, MIK has the broadest industry footprint

Aaron Brothers 145Michaels 1,033

Store count as of August 1, 2010

Page 6: State of retail presentation

Company Mission

Be a World Class Performer Inspires and enables consumers

to experience creativity

Leads industry growth and innovation

Creates a fun and rewarding place to work that fosters meaningful connections with our communities

Page 7: State of retail presentation

Strengths

Industry Leader We are the largest arts and crafts retailer in North America

Loyal customers

Strongest brand name

Attractive craft market fundamentals Low cost purchase – high utility

Strong cash flow

Page 8: State of retail presentation

Our Five Year Strategy

Page 9: State of retail presentation

The Strategy Teams

Page 10: State of retail presentation
Page 11: State of retail presentation

Chef Duff

American Girl

Page 12: State of retail presentation
Page 13: State of retail presentation

The Strategy Teams

Page 14: State of retail presentation

Five-Year Strategy – Private Brands

Page 15: State of retail presentation

The Strategy Teams

We will manage our assets to deliver incremental cash flow. We will

improve our inventory turns while achieving World Class in-stocks, and

aggressively manage shrink. Through expense control and process improvement, we will

manage expenses to ensure higher rates of growth in profitability.

Page 16: State of retail presentation

Q1 Results (3 months ended April 30, 2010)

Achieved 4.9% growth in same store comparative sales

Increased traffic 1.2% through electronic marketing, bounce-back coupons and newspaper inserts

Continued focus on new merchandise introductions 3.7% increase in average ticket, positively impacted by 160 bps from foreign

currency translation Expanded gross margin through increased direct import penetration and

improved clearance and markdown management Operating income improved 64% to $105 million Reduced per store inventory levels by approximately 4% Resumed historical levels of store openings

Moody’s Investor Service upgraded Michaels’ credit rating – June 2010

Michaels Stores, Inc. Reports Record First Quarter Sales and Operating Income

Page 17: State of retail presentation

The Strategy Teams

Page 18: State of retail presentation

If Facebook Were a Country, it Would be the Third Largest in the World

China1,338,613,000

Facebook500,000,000

United States307,213,000

India1,156,898,000

Indonesia240,272,000

Page 19: State of retail presentation

346 million read 77% of active internet users read blogs

500 million active usersReaches every demographic

75 million usersHighly connected users

122 million active usersThe #9 web domain in the U.S.

Page 20: State of retail presentation

The Three Most Popular Twitter Users Would Make the Seventh Largest Global City

POPULATION CITY13,922,125 Mumbai

13,831,900 Shanghai

12,991,000 Karachi

12,259,230 Delhi

11,372,613 Istanbul

11,037,593 São Paulo

10,988,176 Top 3 Twitter Users

10,508,971 Moscow

10,456,034 Seoul

10,123,000 Beijing

FOLLOWERS TWITTER USER3,847,754 Ashton Kutcher

3,576,841 Ellen DeGeneres

3,563,581 Britney Spears

Page 21: State of retail presentation

The Strategy Teams

Page 22: State of retail presentation

Manhattan store front

Traditional store front

Page 23: State of retail presentation

Small Market

Page 24: State of retail presentation

The Strategy Teams

Page 25: State of retail presentation

Enhancing the In-Store Environment

Visual Merchandising Visually appealing layout Less clutter Ideas in feature space

Exciting Place to Shop Inspirations in feature space Friendly & courteous sales

associates Appropriately staffed Customer focus

Page 26: State of retail presentation

The Strategy Teams

Page 27: State of retail presentation

Managing In the Current Environment

Page 28: State of retail presentation

“The combination of speed to market and innovation is more and more important, Shoppers are saying, ‘Convince me why I need this. Otherwise I’m not showing up.’”

The consumer has changed forever … “The Great Recession” has changed everything.

Page 29: State of retail presentation

Value Messages Customer-Centric Communications: Targeted Marketing Multi-Channel Integration: Consistent Messaging & Experience

Page 30: State of retail presentation

Value Messages

Page 31: State of retail presentation

JewelryBaking

$1 Fun Finds

Classes

Value – price, convenience, quality, service

Page 33: State of retail presentation

Arts & Crafts – Make it Your Own

Creativity happens everywhe

re

Page 34: State of retail presentation

Industry Trends

Hispanic Customers

China Inflation

Back to School

Page 35: State of retail presentation

Hispanic Market

Totaling $818 billion in 2008 and is expected to exceed $1 trillion by 2013

U.S. Hispanics create a new $125 billion market every three years One of the few reliable sources of consumption

growth remaining in the U.S. Largest growth areas: Food, household & personal

goods

Page 36: State of retail presentation

Industry Trends

China Inflation

Wages

Commodity Prices

RMD Currency Valuation

Page 37: State of retail presentation

Top 10 back-to-school trends for 2010

#1: Think K-12 is the big kahuna? Think again.

#2: Don’t discount dads!

#3: The recession is over? Shoppers didn’t get the memo.

#4: The early bird grabs the deal.

#5: Want to find the big spenders? Go online.

#6: Price is important, but it isn’t everything.

#7: Freshmen aren’t the cash cow of college this year.

#8: College guys aren’t only buying electronics.

#9: Kids are spending through their parents.

#10: Beware of over-emphasizing the holiday implications.

By Ellen Davis, VP and NRF spokesperson | Published: July 29, 2010

Page 38: State of retail presentation

Questions & Answers