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John MenzerChief Executive Officer
An overview of Michaels
Our approach to the current retail landscape
Michaels’ long-term strategy and vision
Current and future industry trends
Q&A
Headlines
North America’s largest arts and crafts specialty retailer
$4 Billion in Sales
37,186 Associates (peak 42,000)
Private Equity Ownership (Bain Capital & Blackstone purchased October 2006)
Corporate Headquarters – Irving, Texas
Framing
General & Childrens
Crafts
Seasonal /Home
Scrapbooking
Broad Selection of Product Categories…
Michaels Stores Overview
44%
17%
21%
18%
Data as of Fiscal 2009.
Jewelry & Beadmaking Apparel Crafts Bakeware Kids Crafts Art Supplies Ready-made Frames Custom Framing Wood Yarn & Needlework Seasonal Home Wedding Ribbon Scrapbooking Floral Impulse
Diversified North American Footprint
With stores in 49 states and 7 provinces, MIK has the broadest industry footprint
Aaron Brothers 145Michaels 1,033
Store count as of August 1, 2010
Company Mission
Be a World Class Performer Inspires and enables consumers
to experience creativity
Leads industry growth and innovation
Creates a fun and rewarding place to work that fosters meaningful connections with our communities
Strengths
Industry Leader We are the largest arts and crafts retailer in North America
Loyal customers
Strongest brand name
Attractive craft market fundamentals Low cost purchase – high utility
Strong cash flow
Our Five Year Strategy
The Strategy Teams
Chef Duff
American Girl
The Strategy Teams
Five-Year Strategy – Private Brands
The Strategy Teams
We will manage our assets to deliver incremental cash flow. We will
improve our inventory turns while achieving World Class in-stocks, and
aggressively manage shrink. Through expense control and process improvement, we will
manage expenses to ensure higher rates of growth in profitability.
Q1 Results (3 months ended April 30, 2010)
Achieved 4.9% growth in same store comparative sales
Increased traffic 1.2% through electronic marketing, bounce-back coupons and newspaper inserts
Continued focus on new merchandise introductions 3.7% increase in average ticket, positively impacted by 160 bps from foreign
currency translation Expanded gross margin through increased direct import penetration and
improved clearance and markdown management Operating income improved 64% to $105 million Reduced per store inventory levels by approximately 4% Resumed historical levels of store openings
Moody’s Investor Service upgraded Michaels’ credit rating – June 2010
Michaels Stores, Inc. Reports Record First Quarter Sales and Operating Income
The Strategy Teams
If Facebook Were a Country, it Would be the Third Largest in the World
China1,338,613,000
Facebook500,000,000
United States307,213,000
India1,156,898,000
Indonesia240,272,000
346 million read 77% of active internet users read blogs
500 million active usersReaches every demographic
75 million usersHighly connected users
122 million active usersThe #9 web domain in the U.S.
The Three Most Popular Twitter Users Would Make the Seventh Largest Global City
POPULATION CITY13,922,125 Mumbai
13,831,900 Shanghai
12,991,000 Karachi
12,259,230 Delhi
11,372,613 Istanbul
11,037,593 São Paulo
10,988,176 Top 3 Twitter Users
10,508,971 Moscow
10,456,034 Seoul
10,123,000 Beijing
FOLLOWERS TWITTER USER3,847,754 Ashton Kutcher
3,576,841 Ellen DeGeneres
3,563,581 Britney Spears
The Strategy Teams
Manhattan store front
Traditional store front
Small Market
The Strategy Teams
Enhancing the In-Store Environment
Visual Merchandising Visually appealing layout Less clutter Ideas in feature space
Exciting Place to Shop Inspirations in feature space Friendly & courteous sales
associates Appropriately staffed Customer focus
The Strategy Teams
Managing In the Current Environment
“The combination of speed to market and innovation is more and more important, Shoppers are saying, ‘Convince me why I need this. Otherwise I’m not showing up.’”
The consumer has changed forever … “The Great Recession” has changed everything.
Value Messages Customer-Centric Communications: Targeted Marketing Multi-Channel Integration: Consistent Messaging & Experience
Value Messages
JewelryBaking
$1 Fun Finds
Classes
Value – price, convenience, quality, service
Arts & Crafts – Make it Your Own
Creativity happens everywhe
re
Industry Trends
Hispanic Customers
China Inflation
Back to School
Hispanic Market
Totaling $818 billion in 2008 and is expected to exceed $1 trillion by 2013
U.S. Hispanics create a new $125 billion market every three years One of the few reliable sources of consumption
growth remaining in the U.S. Largest growth areas: Food, household & personal
goods
Industry Trends
China Inflation
Wages
Commodity Prices
RMD Currency Valuation
Top 10 back-to-school trends for 2010
#1: Think K-12 is the big kahuna? Think again.
#2: Don’t discount dads!
#3: The recession is over? Shoppers didn’t get the memo.
#4: The early bird grabs the deal.
#5: Want to find the big spenders? Go online.
#6: Price is important, but it isn’t everything.
#7: Freshmen aren’t the cash cow of college this year.
#8: College guys aren’t only buying electronics.
#9: Kids are spending through their parents.
#10: Beware of over-emphasizing the holiday implications.
By Ellen Davis, VP and NRF spokesperson | Published: July 29, 2010
Questions & Answers