Smart Meters Programme . Main Agreement_(CSP_No · Smart Meters Programme ... smart meters will play…

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<ul><li><p>Smart Meters Programme Agreement for the provision of communications services in relation to the Smart Metering Programme (CSP North version) </p></li><li><p> Agreement for the provision of communications services in relation to the Smart Metering Programme (CSP North version) </p><p>Amendment History </p><p>Version Date Status </p><p>v.1 Signature Date Execution copy </p></li><li><p>Matters\19737113.1 </p><p>1</p><p>DATED 2013 </p><p>(1) SMART DCC LIMITED </p><p>and </p><p>(2) ARQIVA SMART METERING LIMITED </p><p>AGREEMENT </p><p>for the provision of communication services in relation to the Smart Metering Programme </p></li><li><p>Matters\19737113.1 </p><p>2</p><p>CONTENTS </p><p>RECITALS ................................................................................................................................. 6 OPERATIVE PROVISIONS ....................................................................................................... 7 SECTION A: STRUCTURE, EXECUTION AND COMMENCEMENT ...................................... 7 1. STRUCTURE .................................................................................................................. 7 2. INTERPRETATION AND DEFINITIONS .................................................................... 8 3. EXECUTION AND DELIVERY ..................................................................................... 9 4. CONDITIONS PRECEDENT ....................................................................................... 10 5. COMMENCEMENT AND DURATION ....................................................................... 14 SECTION B: SCOPE ................................................................................................................ 14 6. DUE DILIGENCE......................................................................................................... 14 7. SCOPE OF AGREEMENT ............................................................................................ 16 8. OBJECTIVES ............................................................................................................... 19 SECTION C: DESIGN AND IMPLEMENTATION AND TESTING SERVICES ...................... 21 9. DESIGN, IMPLEMENTATION PLAN AND TESTING ............................................... 21 10. TEMPORARY SUSPENSION OF DESIGN, IMPLEMENTATION AND </p><p>TESTING SERVICES .................................................................................................. 23 11. IMPLEMENTATION DELAYS GENERAL PROVISIONS ...................................... 29 12. DELAYS DUE TO CONTRACTOR DEFAULT ............................................................ 32 13. DELAYS DUE TO DCC CAUSE OR OTHER SERVICE PROVIDER CAUSE ............. 34 SECTION D: CONNECTIVITY ............................................................................................... 36 14. XXXXXXXXXXXX ..................................................................................................... 36 SECTION E: OPERATIONAL SERVICES .............................................................................. 39 15. PERFORMANCE MEASURES .................................................................................... 39 16. EFFECT OF DCC CAUSE OR OTHER SERVICE PROVIDER CAUSE IN THE </p><p>OPERATIONAL PHASE ............................................................................................. 39 SECTION F: CONTRACTOR'S GENERAL OBLIGATIONS .................................................... 41 17. SERVICES .................................................................................................................... 41 18. INDEPENDENCE AND NON-DISCRIMINATION OBLIGATIONS .......................... 42 19. TRANSPARENCY ....................................................................................................... 43 20. CO-OPERATION WITH THIRD PARTIES ................................................................. 47 21. REQUIREMENTS TO OBTAIN RELIEF ..................................................................... 47 22. QUALITY ASSURANCE .............................................................................................. 49 23. PERFORMANCE MONITORING ............................................................................... 50 24. COMPLIANCE WITH MANDATORY REQUIREMENTS ........................................... 51 25. SERVICES IMPROVEMENT ...................................................................................... 58 26. EQUIPMENT .............................................................................................................. 59 27. ENVIRONMENT ......................................................................................................... 60 SECTION G: PAYMENT AND OTHER FINANCIAL MATTERS ........................................... 64 28. CHARGING AND INVOICING ................................................................................... 64 29. FINANCIAL DISTRESS .............................................................................................. 65 30. TAX ............................................................................................................................. 65 31. RECOVERY OF SUMS DUE ....................................................................................... 65 32. VALUE FOR MONEY .................................................................................................. 66 SECTION H: CONTRACT GOVERNANCE ............................................................................ 66 33. OPERATIONS MANUAL ............................................................................................ 66 34. GOVERNANCE ............................................................................................................ 67 35. DCC RESPONSIBILITIES........................................................................................... 68 36. SUPPLY CHAIN RIGHTS ........................................................................................... 69 37. AUDITS ........................................................................................................................ 72 38. RECORDS .................................................................................................................... 72 39. CHANGE CONTROL.................................................................................................... 73 40. DISPUTES .................................................................................................................... 73 </p></li><li><p>Matters\19737113.1 </p><p>3</p><p>SECTION I: PERSONNEL ....................................................................................................... 73 41. CONTRACTOR PERSONNEL...................................................................................... 73 42. NOT USED ................................................................................................................... 77 43. STAFF TRANSFER ...................................................................................................... 77 44. HEALTH AND SAFETY ............................................................................................... 77 45. EQUALITY AND DIVERSITY ...................................................................................... 77 46. NON-SOLICITATION ................................................................................................. 78 SECTION J: IP, DATA AND CONFIDENTIALITY .................................................................. 79 47. INTELLECTUAL PROPERTY RIGHTS AND LICENCES GRANTED ........................ 79 48. DCC DATA ................................................................................................................... 79 49. PROTECTION OF PERSONAL DATA ........................................................................ 82 50. CONFIDENTIALITY ................................................................................................... 84 SECTION K: CONTRACTOR AND DCC PROTECTIONS ...................................................... 96 51. WARRANTIES ............................................................................................................ 96 52. xxxxxxxxxxxxxxxxxxxxx .............................................................................................. 99 53. CHANGE IN MANDATORY REQUIREMENTS ........................................................ 101 SECTION L: RISK PROTECTION ......................................................................................... 104 54. SECURITY REQUIREMENTS ................................................................................... 104 55. BUSINESS CONTINUITY AND DISASTER RECOVERY ........................................ 108 56. FORCE MAJEURE .................................................................................................... 108 SECTION M: INDEMNITIES, LIABILITY AND INSURANCE ............................................. 110 57. IPR INDEMNITY ....................................................................................................... 110 58. LIMITATIONS ON LIABILITY .................................................................................. 113 59. INSURANCE .............................................................................................................. 118 SECTION N: TERMINATION AND EXIT MANAGEMENT ................................................. 119 60. xxxxxxxxxxxxxxxxxxx ................................................................................................. 119 61. REMEDIAL PLAN PROCESS .................................................................................... 126 62. CONSEQUENCES OF EXPIRY OR TERMINATION ................................................ 129 63. PAYMENTS MADE ON TERMINATION .................................................................. 133 64. EXIT MANAGEMENT ............................................................................................... 134 65. ENHANCED SCRUTINY AND STEP-IN RIGHTS .................................................... 134 SECTION O: MISCELLANEOUS AND GOVERNING LAW ................................................. 134 66. ASSIGNMENT AND NOVATION .............................................................................. 134 67. WAIVER, VARIATIONS AND CUMULATIVE REMEDIES ...................................... 135 68. RELATIONSHIP OF THE PARTIES ......................................................................... 135 69. PREVENTION OF CORRUPTION ............................................................................ 135 70. PUBLICITY AND BRANDING ................................................................................... 139 71. SEVERANCE .............................................................................................................. 139 72. FURTHER ASSURANCE ........................................................................................... 140 73. ENTIRE AGREEMENT .............................................................................................. 140 74. THIRD PARTY RIGHTS ............................................................................................ 140 75. NOTICES .................................................................................................................... 141 76. COSTS AND EXPENSES ............................................................................................ 143 77. COUNTERPARTS ...................................................................................................... 143 78. GOVERNING LAW AND JURISDICTION ................................................................ 143 </p></li><li><p>Matters\19737113.1 </p><p>4</p><p>SCHEDULES </p><p>Schedule Title </p><p>Interpretation and Definitions </p><p>1 Interpretation and Definitions </p><p>DCC Requirements </p><p>2.1 DCC Requirements </p><p>2.2 Performance Measures and Monitoring </p><p>2.3 Standards </p><p>2.4 Continuous Improvement </p><p>2.5 Security Management Plan </p><p>2.6 Insurance </p><p>2.7 Catalogue Services </p><p>DCC Responsibilities </p><p>3 DCC Responsibilities </p><p>Contractor Solution </p><p>4.1 Contractor Solution </p><p>4.2 Technical Infrastructure </p><p>4.3 Sub-contractors </p><p>Intellectual Property Rights and Software </p><p>5.1 Intellectual Property Rights </p><p>5.2 Software </p><p>5.3 Escrow </p><p>Implementation, Testing and Roll out </p><p>6.1 Implementation Planning </p><p>6.2 Testing and Acceptance </p><p>6.3 Development Process </p><p>6.4 Foundation Meters </p><p>Financial Obligations </p></li><li><p>Matters\19737113.1 </p><p>5</p><p>7.1 Charges and Payment </p><p>7.2 Payments on Termination </p><p>7.3 Value for Money </p><p>7.4 Financial Distress </p><p>Governance </p><p>8.1 Governance </p><p>8.2 Change Control </p><p>8.3 Dispute Resolution Procedure </p><p>8.4 Records and Audit Provisions </p><p>8.5 Exit </p><p>8.6 Business Continuity and Disaster Recovery Plan </p><p>8.7 Co-operation </p><p>8.8 Projects </p><p>8.9 Operations Manual </p><p>8.10 Enhanced Scrutiny and Step-in </p><p>Personnel </p><p>9.1 TUPE </p><p>9.2 Personnel and Key Personnel </p><p>Guarantee </p><p>10 Guarantee </p><p>Communications Hub </p><p>11 Communications Hub </p><p>Completion Documents </p><p>12 Completion Documents </p></li><li><p>Matters\19737113.1 </p><p>6</p><p>THIS AGREEMENT is made on 2013 </p><p>BETWEEN: </p><p>(1) SMART DCC LIMITED, a company registered in England and Wales under company number 8641679 whose registered office is at 17 Rochester Row, London SW1P 1QT ("DCC"); and </p><p>(2) ARQIVA SMART METERING LIMITED, a company registered in England and Wales under company number 8682562 whose registered office is at Crawley Court, Winchester, Hampshire, SO21 2QA ("Contractor"). </p><p>RECITALS </p><p>The following recitals (A to H (inclusive)) shall not have contractual or legal effect save as an aid to the background and interpretation of the remainder of this Agreement: </p><p>(A) The UK Government has an objective for every home in Great Britain to have smart energy meters, empowering people to manage their energy consumption and reduce their carbon emissions, and for certain businesses and public sector users to also have smart energy metering. The roll out of smart meters will play an important role in Great Britain's transition to a low-carbon economy, and help to meet some of the long-term challenges in ensuring an affordable, secure and sustainable energy supply. </p><p>(B) The communication of data to and from smart meters in the domestic sector will be managed centrally by the DCC, a new, GB-wide function covering both the electricity and gas sectors. The DCC may also provide the same or similar functions and services to certain non-domestic customers. The DCC is required to contract with external service providers in relation to the procurement of the relevant data and communications services. </p><p>(C) In order to facilitate the roll out of smart meters, DECC commenced the procurement of the Services on behalf of the DCC ahead of the award of the DCC Licence to the DCC. On 30 August 2011, DECC published a notice in the Official Journal of the European Union (under reference 2011/S 165-273113) inviting requests from interested parties to pre-qualify for the provision of the Services (the "OJEU Notice"). </p><p>(D) Further to the OJEU Notice, DECC has conducted a procurement on behalf of the DCC for the provision of the Services. By the required deadli...</p></li></ul>