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K E Y OP E R A T I N

G PH I L

O S O P H I ES O

F TH E S

C O R P I ON

P R O G R A M

Jeff KahsenSeptember 28, 2013

AGENDA• Club Snapshot• Volunteers• Training & Education• High School Outreach• Importance of Feedback• Recognition• Parting Thoughts

SCORPION SNAPSHOT Founded in 2001 by Steve Wahlrich, George Pereira, and Peter

Worstell Marketed program in newspaper and through school flyers Live demonstrations at middle and elementary schools

2001 Statistics: 2 Teams, 40 players, 4 coaches 2013 Statistics: 36 Teams, 680 players, 102 NCJLA

Certified Coaches Currently feeding 5 local high schools

San Ramon Valley High School (Danville) Monte Vista High School (Danville) De La Salle (Concord) California High School (San Ramon) Dougherty Valley High School (San Ramon)

HISTORIC REGISTRATION STATISTICS

KEY OPERATING PHILOSOPHY #1LEVERAGE VOLUNTEERS Club is 99% volunteer run. Variety of volunteer roles available in registration

Opt out available for $100 (increasing to $125 in 2014) Roles include:

Team Manager Team-Assigned Volunteer Scheduling Committee Equipment Committee Events Committee Sponsorship Committee Fundraising Committee

Roles & responsibilities document readily available in registration and on website

Committee leads receive full refund on registration fees

KEY OPERATING PHILOSOPHY #1LEVERAGE VOLUNTEERS (CONTINUED)• Heavy reliance on Sign-up Genius

KEY OPERATING PHILOSOPHY #2CONTINUALLY EDUCATE COACHES• The players will only be as good as the coaching.

• US Lacrosse education is a great resource but usually not enough• “One and done” clinics don’t give opportunity for the coach to evolve• CEP is great for understanding and coaching the game but light on

intangibles

• Additional clinics provide critical knowledge and chance to reinforce key concepts• Monthly Coach’s Meetings• Goalie Clinic• Additional all-in-one programs (Scorpion “U”, HoganLax, 3D, etc)• Live Practice Assistance• Mentor program (New for 2014)

KEY OPERATING PHILOSOPHY #3LEVERAGE TECHNOLOGY TO FACILITATE COMMUNICATION & EDUCATE AT SCALE

Website Google Docs Gmail

KEY OPERATING PHILOSOPHY #4TAP INTO LOCAL HIGH SCHOOL RESOURCES• Strong ties to local high schools• Scorpions feed five local high schools• It’s in the school’s best interest to help ensure our program is

successful.• Most players involved in HS lacrosse are club alumni

• It’s critical to leverage these resources whenever possible• Leverage high school coaches for evaluations (SignUpGenius!)• Leverage high school coaches for clinics and guest speaking

opportunities• Leverage high school players for evaluations (SignUpGenius!)• Leverage high school players for assistant coach positions in

Fall

KEY OPERATING PHILOSOPHY #5DON’T UNDERESTIMATE IMPORTANCE OF FEEDBACK• The club utilizes several inbound and outbound feedback mechanisms to help ensure strong communication between the board, coaches, parents, and players

1) Pre-season and post-season player evaluations

KEY OPERATING PHILOSOPHY #5DON’T UNDERESTIMATE THE IMPORTANCE OF FEEDBACK2) Coach’s Surveys

KEY OPERATING PHILOSOPHY #5DON’T UNDERESTIMATE THE IMPORTANCE OF FEEDBACK3) Parent & Player Club Feedback

KEY OPERATING PHILOSOPHY #5DON’T UNDERESTIMATE THE IMPORTANCE OF FEEDBACK4) Parent & Player Coach’s Feedback

KEY OPERATING PHILOSOPHY #6RECOGNIZE THOSE THAT GO ABOVE AND BEYOND Good people are hard to come by; Make sure you keep them

happy Gift cards and club apparel means more to them than it does to

you. Free registration is an easy win. Recognition provided through various methods

Scorp Shout-Outs Coach of the Year Cody Tatro Award Scorpion Lifetime Achievement Award

CONCLUSION• Develop a tight relationship with schools in our area.

• Extend coach’s training beyond CEP minimums; Extract mindshare from experienced coaches before knowledge leaves the organization

• Leverage technology as much as possible; Be sure to have at least one tech-savvy resource on our board of directors.

• Don’t be afraid of receiving (and giving) critical feedback. It’s the primary way we know how to improve.

• Keep our volunteers happy. A little shwag goes a long way.