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(Chairman, IIMT, Greater Noida)

ACKNOWLEDGEMENT

It is great achievement for us in having this opportunity to acknowledge with deep

gratitude the indispensable aid and the encouragement of all who helped us through

our project. We, Manish Chand Tiwari and Shashank Shashi Shekhar Pratap Singh,

take this opportunity to express our deep sense of gratitude and indebtness to Dr.

D.K.Garg, chairman, Ishan Institute of Management and Technology, Greater Noidafor giving us this marketing research project and direction of working.

We are indebted to those helping hands that have given their willingness and significant

contribution in preparing this project under various limitations that we had to work in.

We are very thankful to Mr. Manoj Kumar (Faculty of Market Research) for his

support and esteemed suggestions during the making of this project.

Finally I wish to express my sincere appreciation to my families for their constant

support and encouragement during completion of the project.

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY

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DECLARATION

I KIRTI KAURA, ENR No. 14020 have been guide of SURABHI SINGH, ENR

No.15060 project titled RTI in the opinion of management students. I personally

verified more than 40% of the respondents and I have supervised the project. Incase it is

found that it is not an original work then the institute can take any disciplinary action

against me and the candidate.

Along with this declaration I am enclosing the list of respondents whom Ihave verified.

Signature of the guide

Date:

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PREFACE

Market Research is indeed an ancient art. Its emergence is of relatively recent origin for success of any business and within this relatively short period, it has joined a great dealof importance and stature.

We have been given the topic Students opinion on RTI act . We have tried to putour best efforts by using it to complete this task on the basis of skill achieved duringstudies at various places.

We have put our maximum effort to gain the accurate data. If any error or mistake isfound in collecting data kindly ignore.

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CONTENTS .

LIST OF TABLES

LIST OF GRAPHS Page no.

SYNOPSIS

I Introduction to topic

II Review of literature

III Research Objective

IV Research Methodology Research Design Data Collection

Sampling Scaling/Quantitative techniqueV Analysis & Interpretation

Graphical & Table AnalysisChi square analysis

VI Findings

VII Suggestions

VIII Conclusion

IX Limitations

X Annexture

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XI Bibliography

LIST OF TABLES

TABLENO

PARTICULARS PAGENO

1.1 Table showing usage of RTI 291.2 Table showing fully awareness about RTI 301.3 Table showing legal literacy about RTI among rural people is

very low31

1.4 Table showing RTI helps in fighting corruption 321.5 Table showing private sector should be covered by RTI 33

1.6 Table showing RTI is a lengthy process 341.7 Table showing opinion regarding amendment in RTI 2005 35

1.8 Table showing NLSA (National Legal Services Authority)role in RTI

36

1.9 Table showing government officials are serious to provideinformation in RTI

37

1.10 Table showing second appeal be reduced from 90 days to 60

days

38

1.11 Table showing Jammu &Kashmir should be included in RTI 391.12 Table showing Sting Operations should come under the

preview of RTI Act40

1.13 Table showing state information Commission is competent todispose off appeal in time

41

1.14 Table showing opinion about RTI helps in increasing jobs for fresh MBA

42

1.15 Table showing future prospect of RTI 43

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SYNOPSIS

Project Title RTI in the opinion of management students.

Objective To know MBA students opinion about RTI Act,2005.Researcher Surabhi singh (BM- 15060)

Research Guide KIRTI KAURA (BM-14020)

Project Duration 15 Days

Area of Research Delhi/ NCR.

Sample Size 50

Methodology Random Sampling

Sampling Tool Questionnaire

Submitted To Dr. D.K. Garg(Chairman, IIMT, Greater Noida)

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INTRODUCTION TO TOPIC

The students are the main pillar of Indian structure. To make them more strong and very

well versed in different field books & journal play the important part. Journals containsthe deep knowledge about the related field .There are journals on various topic likepolitical, economical, management issue etc. Foreign published journal is very much inindemand in these day. Students today not only prefers Indian author but they do like toread the foreign author too. Language of the journal also matter a lot so now a daysjournal are published in various language.Journals provide up to date information to thereaders.

The popular journal for MBA students this topic is meant to understand the choice andbehavior of the MBA students regarding journals, they prefer most. Under this topic Ihave to explore what student wants to read in the journal i.e about their area of interest,

preference and choice. This topic will help to understand the buying behavior of thestudent for study material and will explore the latest demand of the study material.

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REVIEW OF LITERATURE

The commencement of the RTI regime four years back marked thedawn of a new era. Different stakeholders have played an importantrole in carrying forward the regime and have helped the government ininculcating a culture of transparency and accountability in the workingof public authorities.

It has been observed that information seekers face problem in makinguse of the Act and the officers of the public authorities face problemsin implementing the provisions of the Act in right earnest.

Guidelines were, therefore, issued for Information Seekers, PublicAuthorities,1st Appellate Authorities and the Central Public InformationOfficers some time back. Some developments have since taken place.

The right to information is implicitly guaranteed by the Constitution.However, with a view to set out a practical regime for securinginformation, the Indian Parliament enacted the Right to InformationAct, 2005 and thus gave a powerful tool to the citizens to getinformation from the Government as a matter of right.

This law is very comprehensive and covers almost all matters of governance and has the widest possible reach, being applicable toGovernment at all levels- Union, State and Local as well as recipientsof government grants.

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RESEARCH OBJECTIVE

Objective

To study about the opinion of management students on RTI

ACT,2005.

To study the management students view regarding the

awareness of RTI.

To study the management students perception regarding the

future of RTI.

Management Students view regarding the role of RTI act in

fighting against corruption in the society.

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A) RESEARCH METHODOLOGY

Q) WHAT IS MARKETING RESEARCH?

Marketing research is the function which likes the consumers, customers &public t the marketer through information which is used to identify & definemarketing opportunities & problems, generate, refine & evaluate marketingaction; monitor marketing performances & improve understanding of marketing as a process.

Q) WHAT IS RESEARCH METHODOLOGY?

Several characteristics of modern business encourage the use of marketingresearch by business. First, the suppliers of products and services need to beinformed about the final consumer in order to market their products and servicesmore effectively. Secondly, as a company grows and starts distributing itsproducts in number of different markets, the managers of the company find themselves becoming more separated from the final consumers of their products.Managers need information from their final consumers in order to satisfy theconsumers, managers need at least five such information topics, which are of great interest from them. These five topics are:

TARGET MARKET

What is the target market of the products or services being offered by theorganization? How large is the target market how can it be described.

PRODUCT/SERVICES

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Regarding particular products and services how satisfied or dissatisfied is thetarget market with what is currently available. What products and features andbenefits do these consumers desire?

PRICEHow much importance does the target market plays on the product in question?

What products are they willing to substitute for the product in question? Whatprice is charged for those substitutes?

DISTRIBUTION

What distributions the target market is most likely to use while purchasing theproduct is in question? Will the channel be able to provide the service or supportneeded for the product?

PROMOTION

Through what mediums (T.V., Newspaper, and Bill-boards etc.) should theorganization advertise? What kinds of promotions would have a favorable effecton the target market? Business & other organizations are increasingly turning tomarketing research to obtain such information; they need for decision-making.

RESEARCH INSTRUMENT

STRUCTURED QUESTIONNAIRE

The questionnaire is a standardized form to record answers on the basis of setquestions. I had a questionnaire consisting of 15 questions.Each question had three to

four options as answers .The respondent had to choose one out of the rest and tick mark

it.

SAMPLE SIZE

According to the guidelines by the institute our research size was 50.

SAMPLE FRAME Research Method is the process in which only a few units of population under study

are considered for analysis. The area in my consideration was Delhi and NCR. I targeted

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MBA students. So I went to different colleges and shopping malls in Noida, Greator

noida.

The questionnaire was framed in such a way to get continue response & to achieve

flexibility by asking certain open ended questions. I had three days time to conduct the

marketing research hence the time constraint was also kept in mind.

B) RESEARCH DESIGN

Research design is the plan, structure and strategy of investigation conceived so as toobtain answers to research question and to control variance.

Basically there are two type of research design as:

#EXPLORATORY RESEARCH:- It seeks to discover newrelationship. It is a preliminary phase & is essential.

In order to obtain a proper definition of problems at hand. The emphasis isOn the discovery of ideas & insight.

# CONCLUSIVE RESEARCH:- It provides information that helpsthe executive so that he can make a decision. This study has done wellwhile attempting to arrive at a more clear description of an apparentproblem.

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C) DATA COLLECTION

THERE ARE TWO METHODS OF DATA COLLECTION :-

#QUESTIONNAIRE METHOD :- The greatest advantage of the

questionna ire method is its versatility. Almost every problem in marketingresearch can be studied only by questioning. Questioning is usually faster andcheaper than observation. As a result, less time is typically wasted inquestionnaire study.

1. Structured Non disguised questionnaire: Mostquestionnaire studies made in marketing research are of this type.A structured interviews of this type introduced gives more reliableresults. The purpose of the question is clear and thus undisguised.It is simple to administer and easy to tabulate and analyse. Thisquestionnaire has also got the provision for alternative responsethat helps in marketing the questions clear.

2. Non Structured Non Disguised Questionnaire:Unstructured and undisguised questionnaire is distinguished bythe fact that the purpose of study is clear but the questionsremain open-ended.

3. Non Structured Disguised Questionnaire: Manypeople are either unwilling or unable to give accurate response asto their own attitudes and motivations. To overcome this,disguised methods have been developed.

4. Structured Distinguished Questionnaire: These arethe used in the marketing research. They emerge as an attempt tosecure the advantage of disguise in revealing the sub-conscious

and hidden .

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# OBSERVATION METHODS:- Observation study can broadly be classified in five bases;

1) Whether the observation is obstructive or unobtrusive.2) Whether the observation is structured or unstructured.3) Whether the factor of interest is direct or indirect.4) Whether observation made by observers or by mechanical means.5) Each of the classification has some impact on the quality of the

data collected.

D) SAMPLING

IT IS A SMALL REPRESENTATIVE OF UNIVERSE. According to a famousstatistician YULE the objective of sampling is to get maximuminformation about the parent population with minimum efforts. #SAMPLING PROCESS:-

PROBABILITY SAMPLING METHOD:-

Probability sampling methods are those in which every itemin the universe has a known chance or probability of being chosen forthe sample.

NON-PROBABILITY SAMPLING METHOD:-

This method does not provide all the items in the universewith a known change of being included in the sample. The selectionprocess is at least partially subjective.

E) SCALING

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GRAPHICAL INTERPRETATION

1.

Are you aware about RTI?a) yes ( 34%) b) no(56%)

c) Havent used(10%)

Most of the MBA students have not filled any case of RTI and some of themhave filled RTI once or twice in their career.The main reason behind it is theliteracy among the people ,which is very low.

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OPTIONSNO. OFRESPONDENT

SPERCENTAGE

A

B

C

17

28

5

34

56

10TOTAL 50 100

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2. Are you aware about RTI?a) yes (46%) b) no(34%)

c) cant say(20%)

Most of the students are aware of RTI during their study curriculum buthave little knowledge about RTI.

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OPTIONSNO. OFRESPONDENTS PERCENTAGE

A

B

C

23

17

10

46

34

20

TOTAL 50 100

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3.Do you think legal literacy about RTI among rural people is verylow?

a) yes (72%) b) no(10%)

c) cant say ( 18%)

In this regard students said that legal literacy abut RTI among ruralpeople is very low.They were telling that even in urban areas alsoliteracy is very low.

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SPERCENTAGE

A

B

C

36

5

9

72

10

18TOTAL 50 100

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4. Do you think RTI helps in fighting corruption ?a) yes (78%) b) no (6%) c) cant say (16%)

Most of the students have the same opinion that it gives a transparency ininspection of records or is providing informations.It helps in fightingcorruption .

21

OPTIONS NO. OFRESPONDENT

S

PERCENTAGE

A

B

C

39

3

8

78

6

16TOTAL 50 100

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5. Do you think that private sector should be covered under RTI Act?a) yes (64%) b) no (8%) c) cant say (28%)

Most of the students want that the private sector should come under thepurview of RTI.

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6. Do you think RTI is a lengthy process?a) yes (14%) b) no (34%) c) depends upon thesituation (52%)

23

OPTIONSNO. OF

RESPONDENTS PERCENTAGE

A

B

C

32

4

14

64

8

28TOTAL 50 100

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The common view about this is it depends upon the situation.

7. Do you think any part of the RTI act 2005 needs someamendment ?

a) yes (36%) b) no (10%)c) cant say(54%)

24

OPTIONS NO. OFRESPONDENTS PERCENTAGE

A

B

C

7

17

26

14

34

52

TOTAL 50 100

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Most of the students want that they cant say about the act as they haventread it fully.

25


A

B

C

18

5

27

36

10

54

TOTAL 50 100

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8. . Do you think NLSA(National Legal Services Authority)play animportant role in RTI?a) yes (36%) b) No (12%) c) cantsay(52%)

Most of the people are of the opinion that RTI act will grow in the near future because it will help them to get the information that they were notallowed to get earlier.

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9.Do you think that Government officials are serious toprovide information in RTI?

a) yes(48%) b) No(30%) c)Cant say (22%)

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SPERCENTAGE

A

B

C

18

6

26

36

12

52TOTAL 50 100

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Many advocates shared their experience that the government officials arenot serious in providing information.

28

OPTIONS NO. OFRESPONDENTS

PERCENTAGE

A

B

C

24

15

11

48

30

22TOTAL 50 100

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10. Should the second appeal be reduced from 90 days to 60 days?a)yes(58%) b)no(16%)c)cant say(26%)

Mostly the students are saying that this duration is too long, it should bereduced from 90 to 60 days.

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11. Do you think jammu&Kashmir should be included in RTI?a) yes (74%) b)No(14%) c) Cantsay(12%)

30


A

B

C

29

8

13

58

16

26TOTAL 50 100

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Many of them have Given their opinion in agreement that jammu &kashmir should be included in RTI.

31


A

B

C

37

7

6

74

14

12TOTAL 50 100

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12.Do you think sting operations should come under the purview of RTI Act?a) yes (66%) b) No (18%) c) Cant say(16%)

Mostly of them have suggested that for transparency in the stingoperations, it should come under the purview of RTI.

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13.Do state information commission is competent to dispose off appeal in time ?a) yes (28%) b) No (52%) c)Depends on the situation (20%)

33


SPERCENTAGE

A

B

C

33

9

8

66

18

16TOTAL 50 100

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Some of the students are saying that state information commissionis not competent to dispose off appeal in time while some of themsaid yes.

14.Inyour

opinion,can RTI help in increasing jobs for fresh MBA?a) yes (66%) b) no (18%)c)cant say(16%)

34


SPERCENTAGE

A

B

C

14

26

10

28

52

20TOTAL 50 100

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15. The future prospect of RTI is _______________?a) Growth(92%) b) decline(2%) c) vanish(6%)

. Most of the people are of the opinion that RTI act will grow in the near future because it will help them to get the information that they were notallowed to get earlier.

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CHI-SQUARE ANALYSIS

ANALYSIS 1

Question A B C Row Total

1 17 28 5 50

2 23 17 10 50

3 36 5 9 50

4 39 3 8 50

5 32 4 14 50

6 7 17 26 50

7 18 5 27 50

8 18 6 26 50

9 24 15 11 50

37

OPTIONSNO. OFRESPONDENTS

PERCENTAGE

A

B

C

46

1

3

92

2

6TOTAL 50 100

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10 29 8 13 50

11 37 7 6 50

12 33 9 8 50

13 14 26 10 50

14 33 9 8 50

15 46 1 3 50

406 160 184 750

Table showing opinion of Respondents

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39

O E O - E ( O E ) 2

( O-E)2/E

1 17 27.06 -10.06 101.20 3.73

2 23 27.06 -4.06 16.48 0.60

3 36 27.06 8.94 79.92 2.95

4 39 27.06 11.94 142.56 5.265 32 27.06 4.94 24.40 0.90

6 7 27.06 -20.06 402.40 14.87

7 18 27.06 -9.06 82.08 3.03

8 18 27.06 -9.06 82.08 3.03

9 24 27.06 -3.06 9.36 0.34

10 29 27.06 1.94 3.76 0.13

11 37 27.06 9.94 98.80 3.65

12 33 27.06 5.94 35.28 1.30

13 14 27.06 -13.06 170.56 6.30

14 33 27.06 5.94 35.28 1.30

15 46 27.06 18.94 358.72 13.25

16 28 10.66 17.34 300.67 28.20

17 17 10.66 6.34 40.19 3.77

18 5 10.66 -5.66 32.03 3.00

19 3 10.66 -7.66 58.67 5.50

20 4 10.66 -6.66 44.35 4.16

21 17 10.66 6.34 40.19 3.77

22 5 10.66 -5.66 32.03 3.00

23 6 10.66 -4.66 21.71 2.03

24 15 10.66 4.34 18.83 1.76

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Degree of Freedom = ( row 1) * ( column 1 )= ( 15 1) * (3 1)= 14 * 2= 28

The Chi-square value for 28 degree of freedom at 5% level of significance is 218.52.

FINDINGS

A man keeps learning throughout his life. Learning starts with a direction which is givenby a teacher. For me the direction was given by my respected chairman Dr. D.K. Garg.This project gave me an opportunity to interact with the outside world.I came acrossstudents of different colleges because my respondents criteria was MBA students.Somehad deep knowledge about RTI .Some had even handled case of RTI against variousgovernment departments. While conducting the survey I realized that some students werenot at all interested in filling the questionnaire because they were too much busy in their work and they were thinking that it would be wasting of their time.During the time whenI was conducting the survey, I was addressing everybody as either Sir or madamirrespective of their age and profession.

All over, the time I spent in getting the questionnaires filled was reallyenjoyable.I got to meet different people. After conducting the survey I now emerge asmore confident individuals who can face the outside world and accept the challengesthat the future has in store for me. The Marketing Research Project was a greatexperience in itself. Going outside of the classroom and conducting a survey was notonly a different experience but boosted my confidence as well. Meeting different sorts of people and convincing them to fill up the questionnaire was a tough job. But I tried mylevel best to conduct the survey and learnt a lot in the process. Most of the students wereof the view that it is going to help the society.I met one person who first went away by seeing the list of questions in my hand but after some time he realized and came back to fill my my questionnaire.One person asked me if he would get anything in return for filling the questionnaire.But overall most of the people I met were very cooperative.Most of the people wanted totalk even after the questionnaire had been filled; they wanted to know why I wasconducting the survey, where I was originally from etc.

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CONCLUSION

Right To Information Act 2005 is the newest law for the society. Every law has to gothrough some types of amendment according time to time. But as RTI is newly launchedso it is very much updated, still the application of this act remain inside the boundary of the city people.From our research we saw that the awareness of RTI among rural peopleis very low.

And not only that the government officials are also very much careless to provide theinformation.Some of the advocates also told that there must be a decrease in the chargesof inspection of records. The current charges for the inspection are Rs.10 per hr. It maybe unaffordable for the poor people.

Although the appealing procedure at Central Information Commission (CIC) is not verycomplicated but still RTI is a lengthy process.With a growth in the future RTI helps tofight with Corruption but still there is an opportunity of improvement.

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EXECUTIVE SUMMARY(2009)

TopicRTI IN THE OPINION OF MANAGEMENTSTUDENTS

Researcher SURABHI SINGH (BM-15060)

1. Have you ever used RTI?a) yes (93.33%) b) No(5.33%) c)Havent used(1.33%)

2. Are you fully aware about RTI?a) yes(46%) b) No(34%) c) cant say (20%)

3. Do you think that legal literacy about RTI amongrural people is very low?

a) yes(72%) b) No(10%) c) cant say(18%)

4. Do you think RTI helps in fighting Corruption?a) yes(78%) b) No(6%) c) cant say(16%)

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5. DO you think that private sector should be coveredby RTI?


6. DO you think that RTI is a lengthy process?a) Yes(14%) b) No(34%) c) Depend on the

situation(52%)

7.Do you think any part of the RTI ACT 2005 needs someamendment?a) yes(36%) b) No(10%) c) cant say(54%)

8. Do you think NLSA (National Legal Services Authority)should play a role in RTI?


9. Do you think that Government officials are serious to

provide information in RTI Act?a) yes(48%) b) No(30%) c) cant say(22%)

10.Should the second appeal be reduced from 90 days to60 days?

a) yes(58%) b) No(16%) c) Cant say(26%)

11.Do you think jammu&Kashmir should be included in RTI?a) yes(74%) b) No(14%) c) cant say(12%)

12.Do you think that Sting Operations should come underthe preview of RTI Act?


13.Do state information Commission is competent to

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dispose off appeal in time?a) yes(28%) b) No(52%) c) Cant say(20%)

14.In your opinion,can RTI help in increasing jobs for

fresh MBA?a) yes(66%) b) No(18%) c) cant say(16%)

15. The future prospect of RTI is ___________a) Growth(92%) b)decline(2%) c) vanish(6%)

BIBLIOGRAPHY

MARKETING MANAGEMENT PHILIP KOTLER

MODERN MARKETING MANAGEMENT MN MISHRA

MARKETING RESEARCH HARPER AND BOYD

RTI GUIDE SHANTANU

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- CONSUL

SECRETARY DEPARTMENT OF PERSONNAL ,PUBLIC

GRIEVANCES & PENSION.

Documents

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