Kate Peters

March 16, 2017 EESE Board, EERS Committee Meeting

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Grey – Utility plans and comments Blue – VEIC Recommendations from February 22, 2017 Green – Workshop Comments from February 10, 2017

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Additional funds with EERS to reach more homes Continue targeting high use homes Continue looking for more electric saving measures

Appliances, training on high-use diagnosis, heat pumps replacing electric resistance. (goal, not sure on exact implementation)

Continue funding health & safety measures Possible expansion of repairs to a % of total rebate budget.

Non-Energy Benefits (part of NEI discussion) Identify and claim participant behavior change savings Incorporate other benefits in B/C calculation

Coordinate with utility call centers and CAA’s for training Training, Customer support staff at utilities, contractor network,

LIHEAP Expand collaboration & training opportunities

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Home Energy Assistance Moving Forward

Strengthen partnerships to leverage funding and other services. (CAA’s lead in leveraging funding and Healthy Homes initiatives.) Standardize offerings through one-stop shop. Partnerships with nonprofit and public housing networks assure utility

portion of cost is as low as possible Look for funding leveraging opportunities with partners Eligibility based on eligibility for other low-income programs Promote efficiency and lower energy burden through healthy homes

networks Additional marketing to qualified customers who may not be voluntarily

participating Supplement funding through sources other than SBC

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Home Energy Assistance Moving Forward

Continue coordinating with Energy Star Homes program for new construction of income qualified housing. (put together list of resources) Maximize MMBTu savings from new multifamily developments by

promoting high performance building envelopes. Continually review programs for improvements and possible new

measures Research & Development for new technologies and strategies Drive deeper engagement for each job Follow-up with customers for feedback Identify and claim savings opportunities outside of funded measures,

convene a Best Practices workgroup

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Home Energy Assistance Moving Forward

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Home Energy Assistance Under Consideration

• Promote retrofits for nonsubsidized MF buildings, both master-metered and individually metered through one-stop shop partnership with contractors using on-bill financing

• Master-metered multi-family opportunities for natural gas heating buildings. Work with mortgage lenders to assist moving jobs forward (loans for roof repairs, mold remediation, etc.) These buildings are currently considered and addressed in the

program, providing the majority of the tenants are qualified. No financing needed in buildings that go through program.

Maximize partnerships with housing and lending agencies, including NHHFA, NHCLF and USDA. Relationships exist within current program. No financing required in

buildings that go through program.

Home Energy Assistance Not Included in 3-Year Plan

Convert fossil fuel savings to kWh and count toward kWh savings goals

Provide a Home Energy Score as part of the audit process

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Continue successful HPwES program with comprehensive approach and simple rebate structure Audits recommend all cost effective work Rebates encourage deeper investment Attractive financing to assist with customer costs Target customers most likely to benefit from comprehensive

approach Simplify application process Offer a road map for customers Provide simple and affordable financing Unify program through all utilities – additional coordination Whole systems view/approach

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Home Performance with ENERGY STAR Moving Forward

Additional electric savings Focus audit attention on equipment failures to capture

additional savings Partner with qualified, knowledgeable contractors

Provide ongoing contractor training and QA/QC feedback Ensure contractor stability within the program Support/Educate/Encourage service providers to promote

the program

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Home Performance with ENERGY STAR Moving Forward

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Home Performance with ENERGY STAR Under Consideration

• Comments regarding rebate structure, eligibility and pricing can have significant impacts

• New software and modeled energy possibly needed for: • Performance based incentives • Accuracy for lower-use homes (lowering or removing HHI) • Market based pricing

• Understanding of program cost and potential savings needed for: • Baseload audit or self audit options

• Use Pilots to explore program changes

• Gas programs – remove HHI, use TREAT to model savings • Gas and Electric programs – explore new software for modeled savings • Gas and Electric programs – explore and move forward with baseload or self audit

options • Understand savings opportunities/BC in lower use homes through gas company

experience • With new software and gas company experience, determine whether to tie rebates

to modeled savings or remain based on measure cost.

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Home Performance with ENERGY STAR Under Consideration

• Structure Incentives to drive energy savings • Performance based incentive structures as opposed to being cost driven

• Avoid artificial cost caps based on maximum incentive • Switch to a performance based incentive structure • Review rebates @ measure level - % covered for each measure; re-evaluate measures

being covered @ 100% and potentially scale down. • Consider lower rebate levels within each measure • Offer Energy Audit “light” option; consider customers who don’t qualify through HHI tool,

such as customers who live in only parts of home or keep thermostats down to save energy

• Residential online audit tool for greater customer engagement across the portfolio • Consider thermostat settings for tool • Change qualification to be based on property profile/assets vs. customer behavior • Consider Home Energy Scores as a program qualifier to capture more opportunities • Program measure pricing impacts contractors – consider adjustments • Pricing increases – keep viable for smaller as well as larger contractors

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Home Performance with ENERGY STAR Under Consideration

• Review new technologies for savings opportunities and learn from studies of emerging measures in other states

• Emerging technologies for connected devices • Incorporate good electrification of the grid • Connected (smart) devices could allow deeper insight into energy savings

opportunities, savings claimed, etc. • Consider Net Zero concepts • Conduct real time analysis of project savings

• Explore new ways to market program • Incentive award for contractors/service providers to promote the program • Marketing outreach to condo associations • Work more closely with realtors

• Ability to include other home retrofit costs in financing • Broader financing options to encourage deeper participation

Home Performance with ENERGY STAR Not Included in 3-Year Plan

Develop (public facing) system for customers to rate contractors

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Residential New Construction Moving Forward

4 Tiered Program, Code Plus – Energy Star Homes v.3 – Energy Star Homes v.3.1 - Net Zero Homes Leverage National Standards Incentives Structured in tiers Consider a tier based on IECC 2015 Incorporate a tiered incentive approach

Use HERS ratings and scaled rebates to reward savings, use prescriptive rebates to incent technology adoption Use HERS to reward savings over code Include prescriptive requirement and incentives

Increase participation through promotion and partnerships Nominate and promote partners for awards Develop relationships and train realtors Promote non-energy benefits Collaborate with realtors Publically recognize builders/Marketing to promote E* builders Education Illustrate/promote the pros/cons of E* homes

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Residential New Construction Moving Forward

Set high quality standards – using HERS ratings, modeling software, knowledgeable contractors and other industry professionals Use HERS to reward savings Savings estimated using REMRate Require RESNET certified raters Trainings for appraisers and realtors Require Auditing Standards Outreach/Training to smaller town code/building officials

Continue multi-family efforts (commercial code is required but customers served through residential program) Serve multi-family through residential, consider adopting E*

multifamily high rise program Capture increased market share (2016 = 17%)

Capture about 15% of new construction

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Residential New Construction Under Consideration

For Net Zero Challenge, consider post occupancy monitoring Can look at bill analysis by utility staff and/or monitoring system

options. Work with builders to incorporate smart automation

technologies E* certified thermostats on the way, studies happening on

savings Manufactured Homes Programs Under consideration but the planned new EPA program may

not move forward. Consider including a Net Zero Mobile/Modular home

package (VT Program)

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Residential New Construction Not Included in 3-Year Plan

Adopt a stretch code at community level Technical guidance to towns without dedicated building

inspectors Consider a more integrated/comprehensive tracking tool

to collect more data

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ENERGY STAR Products - Lighting Moving Forward

• Continue promotion of ENERGY STAR quality • Promote quality ENERGY STAR Certified products • Support a wide range of LED lamp types • Only support ENERGY STAR certified Lighting products

with incentives – promote quality • Closely monitor incremental costs and energy savings to

adjust accordingly • Scale incentives to cost of lamp and savings

• Continue and expand lighting markdown program • Identify upstream opportunities with all levels of service

providers • Increase on-line presence

ENERGY STAR Products - Lighting Under Consideration

• Review and incorporate innovative options; fan/light combinations, lighting controls, smart lighting, linear lighting products

• Stay abreast of and include lighting innovation; Connectivity, Color tunable for health

• Offer higher incentives for specialty lighting products (reflectors, decorative, connected and color tunable lamps)

• Track shelf space allocated to ENERGY STAR vs non-E* lamps, increase support for E* if necessary to displace non-certified lamps.

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ENERGY STAR Products – White Goods/Electronics Moving Forward

Continue ENERGY STAR focus, consider additional tiers Supports product tiers ENERGY STAR, most efficient and others

Scale incentives based on savings Scale incentive to savings

Incorporate additional offerings Includes consumer electronics Incorporate Phantom load saving products

Work with vendors and retailers to expand online information and educationa Increased online presence/advertising, incorporate targeted

marketing Continue and expand appliance recycling

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ENERGY STAR Products – White Goods/Electronics Under Consideration

Pursue research and experience with additional products TV’s and computer monitors currently have high E* market

penetration. Energy Management Systems, researching and looking to CT experience for energy savings. Researching other options.

Broaden product offering to include home electronics and Home Energy Management

Includes consumer electronics Broad product offerings, including products that are numerous in

homes, but may have low energy savings Consider smart appliances Add a whole house monitoring system incentive and help educate

customer on how appliances use energy Join the ENERGY STAR Retail Products Platform Task Force and

Product Selection Committee

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ENERGY STAR Products – White Goods/Electronics Not Included in 3-Year Plan

Launch a midstream white goods and electronics promotion using the ENERGY STAR Retail Products Platform

Incorporate energy storage into program

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ENERGY STAR Products – HVAC Moving Forward

Continue with successful Electric Heating/Cooling/Hot Water program

Continue with successful Gas Networks Heating/Hot Water program

Look at savings calculations for heat pumps Capture full range of savings with ASHP/DHPMS

technologies Include geothermal rebates Programs to continue focus on electric and gas technologies

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ENERGY STAR Products – HVAC Under Consideration

Explore upstream model for Heat Pump Hot Water Heaters. 80% replaced in emergency situations. Move incentives upstream to influence distributor stocking

and sales practices – address emergency replacement dilemma

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ENERGY STAR Products – HVAC Not Included in 3-Year Plan

Move incentives upstream to influence distributor stocking and sales practices – address emergency replacement dilemma.

Provide distributor administrative fees to cover cost of participation and contribute to revenue

Provide quick turn around on distributor reimbursement requests. NH has a successful downstream program ready to expand with

additional funding, with well-stocked distributors experiencing strong sales. Downstream allows for collection of customer information and keeps a direct tie between the funding and the customer. Gas Networks has significant brand awareness and distributor participation.

Most Heat Pump heating/cooling installations are not emergency situations.

As the marketplace changes in NH, upstream could be considered again for the next planning cycle.

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Small Business Energy Solutions Moving Forward

Continue and expand comprehensive offerings for small business. Information, Direct Install, Prescriptive, Custom Include a suite of offerings from single prescriptive to more comprehensive

offerings. Multiple entry points, options based on time and interest, turn-key, deep

retrofit, commissioning, custom Develop a scope/checklist of common EE opportunities

Allows for customers to manage their own audit and implementation if they desire

Allows for DIY and engage owners or volunteers Provides a reference for vendors of common good energy improvements

Expand turn-key and prescriptive offerings Plug load controls, RTU Controllers, VFDS on hot water circulating loops,

ECM and Q-Sync Options for those with less than 10 employees

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Small Business Energy Solutions Moving Forward

Build on partnerships with vendors and trade groups Leverage business, community or service provider partnerships

to promote and/or implement EE improvements Build on existing relationships and service work of other entities engages

with the same customers Single prescriptive measures can be promoted by trade allies

Build partnerships and awareness a customer segment at a time Small commercial market is large and diverse Build infrastructure pool of local contractors/workforce

development Disaster provides building shell opportunities to rebuild with EE Trade ally engagement

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Small Business Energy Solutions Moving Forward

Leverage relationships with national accounts and use segmentation to identify customer groups Look at commercial customers in aggregate by parent

company and assign an account exec. Segmentation

Work with Large C&I and Residential groups to streamline Multi-Family Offerings Move to single point of contact for MF

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Small Business Energy Solutions Under Consideration

Consider going upstream for LED lighting and other common widespread measures Upstream, Grocery Stores, kitchen vendors to get comfortable with programs

Could work with a controlled budget and limited offering, we have limited budgets for an upstream programs and it is an upfront investment.

Make data accessible to interested customers and parties where possible Performance of energy efficiency measures for trade allies and end users

Researching automated data transfers to Portfolio Manager Develop targeted outreach and measure technology focus each quarter, 6-months

or year for a given customer market Even with expansion will still need to manage budgets carefully for this

program. Financing options for small business customers

Creative Financing Incorporate education about demand

Demand management for customers that don’t understand kw

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Small Business Energy Solutions Not Included in 3-Year Plan

Make data accessible to interested customers and parties where possible AMI data

Empowering rate payers with information from smart meters Customers do already have access to a wealth of data. Not a

specific measure for EE Plan. Energy Storage Free walk through for all customers Tiered incentives for different B/C’s Don’t be so heavily reliant on Design Lights Consortium

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Large Business Energy Solutions Moving Forward

Build on current approaches to engage customers Involved account managers, trade allies, segmentation Team approach offers more touch points: Account management,

Technical Consultation Service providers can help drive business Vendors access to customer Utilize Service Provider Networks Outreach to ESCOS Segmentation Sales Training

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Large Business Energy Solutions Moving Forward

Build on successful Strategic Energy Management Workshop Series SEM broadens the conversation and influence. Several bullets on VEIC slides

indicating value for SEM MOU/SEM

Offer additional value with workshops and education Peer to peer sharing opportunities enable best practice sharing Peer to peer best practice forums; sector, geographic, technology Better educate CEO’s, CFO’s etc. Behavior Changes Non-Muni Waste Water Treatment Facilities

Proven Performance Path; incentives based on a per kWh basis Pay for Performance – CAS Audits & Implementation

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Large Business Energy Solutions Moving Forward

Other measures Emerging Technologies High Performance Lighting New Construction High Performance Buildings Smart Building Systems

Retro-Commissioning, RCx RetroCx program with structured framework RCx, other state’s demos

Continue RGGI/Fuel Neutral if funding is available Opportunities for unregulated fuels

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Large Business Energy Solutions Under Consideration

Streamline incentives and offerings Clear Offerings for cross cutting technologies (compressed

air, VFD’s Dust collection, emerging) Clear messaging for incentives VFD Initiative - $ per horsepower

Prescriptive EMS form similar to MA Pulse checks, shared savings Credit cost of TA study to customer Manufacturing processes

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Large Business Energy Solutions Not Included in 3-Year Plan

Revisit 1 year payback – raise it to spread the funds – 2 year Fuel Switching – where does this fit in? NEBS on water savings that save kWh because less water

reaches WWTF’s How does PI work for non-kWh goals?

Spend on workforce development, contractor outreach, market development

Workforce development and market development are elements of implementing a successful program that is focused on saving kWh.

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Municipal Energy Solutions Moving Forward

Engage with municipalities on long-term energy plans and vision Develop a municipal energy improvement plan that aligns with existing capital

infrastructure plans or facilities master plans for community Energy benchmarking for municipal buildings & operations to prioritize where to focus

attention and determine order of magnitude potential Offer enhanced front-end energy planning & technical assistance to a small group of

targeted or progressive communities to refine approach Benchmarking Toolkits & Strategy with timeline Xcel Energy’s Partners In Energy

Leverage partners and networks to share success and lessons learned Foster peer-to-peer sharing of successful municipal energy projects with other

communities to build upon best practices and lessons learned Utilize (or build) networks of city/town managers, energy committees, facilities managers

and water treatment operators for peer sharing Case Studies

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Municipal Energy Solutions Moving Forward

Use targeted initiatives to expand expertise and leverage implementation options (such as current wastewater treatment effort) Wastewater treatment and drinking water supply operation – target focus to

realize high-ROI energy performance improvements Enhance staff technical skillsets to focus on wastewater treatment and water

supply operations Engage with local champions, community partners and LEWG

Gain the early support of city council/select board, mayor and/or city/town manager to formalize commitment to energy management

Leverage the passion, skillsets, and project management experience of energy committee members to drive efforts

LEWG: Local Energy Working Group Outreach Community based organizations & programs

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Municipal Energy Solutions Moving Forward

Assist municipalities through initial project barriers Cost-share energy audits and/or studies of building systems or operations if

municipality commits to some level of follow-through Assist with RFP’s to leverage private market partners & trade allies to drive

major steps in developing and implementing energy projects Mirror measure offerings in C&I programs

Consider whole-building and/or pay-for-performance incentives in addition to equipment -based

Continue Smart Start and On-bill financing for municipalities Offer a variety of financing instruments on-bill financing, which can accelerate

project investments Develop on-bill financing to complement traditional financing tools Financing and PACE

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Municipal Energy Solutions Not Included in 3-Year Plan

Offer a variety of financing instruments including tax-exempt leasing

Develop tax-exempt leasing partners This is a mechanism that needs to be dealt with between

the municipality and the Department of Revenue Administration.

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Thank You!

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