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PRODUCE HIGHLIGHTS PRODUCE HIGHLIGHTS RoseMarie Latimore RoseMarie Latimore

PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

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Page 1: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

PRODUCE PRODUCE HIGHLIGHTSHIGHLIGHTS

RoseMarie RoseMarie LatimoreLatimore

Page 2: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

PRODUCE CLASSES PRODUCE CLASSES 20072007

ClassClass LocationLocation DateDate

DOPQDOPQ DeCA WestDeCA West Aug 21-23Aug 21-23

DOPQDOPQ DeCA WestDeCA West Aug 28-30 Aug 28-30

DOPQ is an advanced quality class (not DOPQ is an advanced quality class (not for new produce managers)for new produce managers)

DOPMDOPM DeCA West DeCA West July 17-19July 17-19

DOPM is the Department Manager ClassDOPM is the Department Manager Class

Page 3: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

33RDRD ANNUAL POTATO ANNUAL POTATO LOVER’S CONTEST LOVER’S CONTEST

WINNERS!WINNERS!

11STST PLACE: PLACE: March AFBMarch AFB

22NDND PLACE: PLACE: Offutt AFBOffutt AFB

33RDRD PLACE: PLACE: Fort SillFort Sill

Page 4: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

88THTH ANNUAL PRODUCE ANNUAL PRODUCE MERCHANDISING CONTESTMERCHANDISING CONTEST

100% MANDATORY PARTICIPATION!100% MANDATORY PARTICIPATION!

THEME:THEME: Fruits & Veggies-More MattersFruits & Veggies-More Matters

POINT SCORING:POINT SCORING: Displays & Merchandising = 60 pointsDisplays & Merchandising = 60 points Consumer Education Programs = 20 pointsConsumer Education Programs = 20 points Store Metric Data = 10 pointsStore Metric Data = 10 points Presentation of Entry = 10 pointsPresentation of Entry = 10 points

Page 5: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

88THTH ANNUAL PRODUCE ANNUAL PRODUCE MERCHANDISING CONTESTMERCHANDISING CONTEST All presentations must be in All presentations must be in

PowerPoint format.PowerPoint format. DeCA West mandated all entries be DeCA West mandated all entries be

sent to Rosemarie Latimore NLT sent to Rosemarie Latimore NLT October 1st, 2007.October 1st, 2007.

Please send email when entry is sent.Please send email when entry is sent. ADDRESS: ADDRESS: DeCA West RegionDeCA West Region

3401 Acacia Street3401 Acacia Street

Suite 115 Suite 115

McClellan, CA 95652-1002McClellan, CA 95652-1002

Page 6: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

FY07 YTD Produce Sales and FY07 YTD Produce Sales and % Change for Region% Change for Region

OCONUS total includes Zones 12 and 13

FY07 YTDFY07 YTD DifferenceDifference% %

ChangeChange

CONUSCONUS $63,433,761$63,433,761 $2,692,735$2,692,735 4.43%4.43%

OCONUSOCONUS $41,245,681$41,245,681 $2,700,325$2,700,325 7.01%7.01%

TOTALTOTAL $104,679,442$104,679,442 $5,393,060$5,393,060 5.43%5.43%

(Apr 07 Final)(Apr 07 Final)

Page 7: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

FY07 YTD Produce and % ChangeFY07 YTD Produce and % ChangeZone 06Zone 06

CommissaryCommissary FY07 YTDFY07 YTD DifferenceDifference % Change% Change

Corpus Christi NASCorpus Christi NAS $390,440 $390,440 $13,377 $13,377 3.55%3.55%

Dyess AFBDyess AFB $348,432 $348,432 ($42,832)($42,832) -10.95%-10.95%

Ft Hood IFt Hood I $1,215,749 $1,215,749 ($3,909)($3,909) -0.32%-0.32%

Ft Hood IIFt Hood II $592,197 $592,197 ($58,499)($58,499) -8.99%-8.99%

Ft Sam HoustonFt Sam Houston $1,818,445 $1,818,445 ($9,840)($9,840) -0.54%-0.54%

Goodfellow AFBGoodfellow AFB $271,408 $271,408 ($52,932)($52,932) -16.32%-16.32%

(Apr 07 Final)(Apr 07 Final)

Page 8: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

CommissaryCommissary FY07 YTDFY07 YTD DifferenceDifference % Change% Change

Kingsville NASKingsville NAS $26,771 $26,771 ($2,033)($2,033) -7.06%-7.06%

Lackland AFBLackland AFB $1,725,841 $1,725,841 $22,188 $22,188 1.30%1.30%

Laughlin AFBLaughlin AFB $140,802 $140,802 ($3,021)($3,021) -2.10%-2.10%

Randolph AFBRandolph AFB $1,876,414 $1,876,414 $207,291 $207,291 12.42%12.42%

TOTALSTOTALS $8,406,499 $8,406,499 $69,791 $69,791 0.84%0.84%

(Apr 07 Final)(Apr 07 Final)

FY07 YTD Produce and % ChangeFY07 YTD Produce and % ChangeZone 06Zone 06

Page 9: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

CommissaryCommissary FY07 YTDFY07 YTD DifferenceDifference % Change

Altus AFBAltus AFB $311,099 $311,099 ($17,577)($17,577) -5.35%-5.35%

Cannon AFBCannon AFB $248,973 $248,973 $11,463 $11,463 4.83%4.83%

Ft BlissFt Bliss $2,023,381 $2,023,381 $175,083 $175,083 9.47%9.47%

Ft SillFt Sill $1,197,271 $1,197,271 $285,508 $285,508 31.31%31.31%

Holloman AFBHolloman AFB $509,048 $509,048 $64,751 $64,751 14.57%14.57%

Kirtland AFBKirtland AFB $1,575,589 $1,575,589 $144,820 $144,820 10.12%10.12%

(Apr 07 Final)(Apr 07 Final)

FY07 YTD Produce and % ChangeFY07 YTD Produce and % ChangeZone 08Zone 08

Page 10: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

(Apr 07 Final)(Apr 07 Final)

FY07 YTD Produce and % ChangeFY07 YTD Produce and % ChangeZone 08Zone 08

CommissaryCommissary FY07 YTDFY07 YTD DifferenceDifference % Change

McConnell AFBMcConnell AFB $718,536 $718,536 $69,538 $69,538 10.71%10.71%

Sheppard AFBSheppard AFB $658,595 $658,595 ($40,832)($40,832) -5.84%-5.84%

Tinker AFBTinker AFB $1,527,531 $1,527,531 ($69,026)($69,026) -4.32%-4.32%

Vance AFBVance AFB $235,610 $235,610 $4,265 $4,265 1.84%1.84%

White SandsWhite Sands $93,964 $93,964 $6,946 $6,946 7.98%7.98%

TOTALSTOTALS $9,099,597 $9,099,597 $634,939 $634,939 7.50%7.50%

Page 11: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

CommissaryCommissary FY07 YTDFY07 YTD DifferenceDifference % Change% Change

Buckley AFBBuckley AFB $1,598,887 $1,598,887 $87,064 $87,064 5.76%5.76%

Ellsworth AFBEllsworth AFB $465,477 $465,477 $33,023 $33,023 7.64%7.64%

F.E. Warren AFBF.E. Warren AFB $508,208 $508,208 ($9,263)($9,263) -1.79%-1.79%

Ft CarsonFt Carson $1,791,776 $1,791,776 $119,257 $119,257 7.13%7.13%

Ft LeavenworthFt Leavenworth $1,196,652 $1,196,652 $139,427 $139,427 13.19%13.19%

Ft RileyFt Riley $879,390 $879,390 $96,962 $96,962 12.39%12.39%

(Apr 07 Final)(Apr 07 Final)

FY07 YTD Produce and % ChangeFY07 YTD Produce and % ChangeZone 09Zone 09

Page 12: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

CommissaryCommissary FY07 YTDFY07 YTD DifferenceDifference % Change% Change

Grand Forks AFBGrand Forks AFB $277,052 $277,052 ($19,504)($19,504) -6.58%-6.58%

Minot AFBMinot AFB $450,349 $450,349 ($36,120)($36,120) -7.42%-7.42%

Offutt AFBOffutt AFB $1,386,468 $1,386,468 $49,863 $49,863 3.73%3.73%

Peterson AFBPeterson AFB $2,015,938 $2,015,938 $238,466 $238,466 13.42%13.42%

USAF AcademyUSAF Academy $1,300,784 $1,300,784 $47,333 $47,333 3.78%3.78%

TOTALSTOTALS $11,870,979 $11,870,979 $746,508 $746,508 6.71%6.71%

(Apr 07 Final)(Apr 07 Final)

FY07 YTD Produce and % ChangeFY07 YTD Produce and % ChangeZone 09Zone 09

Page 13: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

MERCHANDISING??MERCHANDISING??

Page 14: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

MERCHANDISING??MERCHANDISING??

Page 15: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

MERCHANDISING!!MERCHANDISING!!

Page 16: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

MERCHANDISING!!MERCHANDISING!!

Page 17: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

Sold 99 cases which equals Sold 99 cases which equals $1505.70 in $1505.70 in added SALESadded SALES!!

Page 18: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

Sold 101 cases which equals Sold 101 cases which equals $1,777.60 in $1,777.60 in added added

SALESSALES!!

Page 19: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

Sold 292 cases which equals Sold 292 cases which equals $4,626.80 in $4,626.80 in added added

SALESSALES!!

Page 20: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

Sold 531 cases which equals Sold 531 cases which equals $8,411.04 in $8,411.04 in added added

SALESSALES!!

Page 21: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

CHALK ART SIGNAGECHALK ART SIGNAGE DeCA West Region mandated this signage DeCA West Region mandated this signage

approximately 4 years ago. approximately 4 years ago.

PRICE COMPARISON BOARDSPRICE COMPARISON BOARDS – Required to be – Required to be updated IAW W/P Policy Letter 40-13. updated IAW W/P Policy Letter 40-13.

Remember to order nutritional inserts. Remember to order nutritional inserts.

DeCA Senior Mgmt. expect to see this signage DeCA Senior Mgmt. expect to see this signage and updated price comparison boards on store and updated price comparison boards on store visits. visits.

ORGANICSORGANICS – New Chalk Art Signage. – New Chalk Art Signage.

Washington Poster & DecalWashington Poster & Decal - (800) 347-6352 - (800) 347-6352 or www.wpsignsystems.comor www.wpsignsystems.com

Page 22: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

ORDER QUANTITY ORDER QUANTITY SHORTAGESSHORTAGES

3(d):3(d): The contractor is responsible for delivery of The contractor is responsible for delivery of all quantities orderedall quantities ordered. . For order quantity shortages, it is the For order quantity shortages, it is the store’s discretionstore’s discretion to determine to determine the urgency of the item(s) shorted by the contractor. The store must the urgency of the item(s) shorted by the contractor. The store must determine if the shorted item(s) are required before the next delivery (i.e. determine if the shorted item(s) are required before the next delivery (i.e. an out of stock core item) or if the store can wait until the next delivery of an out of stock core item) or if the store can wait until the next delivery of the item(s). If the shorted quantity is required before the next delivery, the item(s). If the shorted quantity is required before the next delivery, the the store must contact the contractorstore must contact the contractor for delivery of the shorted for delivery of the shorted item(s). item(s). The contractor is responsible for maintaining a sufficient The contractor is responsible for maintaining a sufficient number of alternate sourcesnumber of alternate sources of supply and the procurement of any of supply and the procurement of any shorted quantity. The contractor may contact the store for a shorted quantity. The contractor may contact the store for a recommended local source. Payment of the invoice from the alternate recommended local source. Payment of the invoice from the alternate source of supply shall be the responsibility of the contractor. Any source of supply shall be the responsibility of the contractor. Any additional costs (i.e. difference in price from the current week’s pricing) additional costs (i.e. difference in price from the current week’s pricing) for the shorted item(s) from the contractor’s alternate source of supply for the shorted item(s) from the contractor’s alternate source of supply shall be borne by the contractor. shall be borne by the contractor. Failure to fulfill order requirements Failure to fulfill order requirements will be documentedwill be documented and filed, and evaluated as part of the Contractor's and filed, and evaluated as part of the Contractor's past performance record.past performance record.

Page 23: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

EMERGENCY/ OUT OF EMERGENCY/ OUT OF CYCLE/ CHANGE ORDERSCYCLE/ CHANGE ORDERS

3(e):3(e): OccasionallyOccasionally, commissary ordering personnel may need to , commissary ordering personnel may need to place emergency orders or out-of-cycle orders at which time the place emergency orders or out-of-cycle orders at which time the contractor may not be given the benefit of the full order lead time, i.e. contractor may not be given the benefit of the full order lead time, i.e. 24 hours. The Hawaii locations may require additional order lead-24 hours. The Hawaii locations may require additional order lead-time to fulfill emergency/out-of-cycle/change orders. time to fulfill emergency/out-of-cycle/change orders. The contractor The contractor is expected to accept these ordersis expected to accept these orders in accordance with FAR in accordance with FAR Clause 52.216-21(e). Emergency and out of cycle orders may Clause 52.216-21(e). Emergency and out of cycle orders may require an additional delivery that may require commissary require an additional delivery that may require commissary personnel to issue the contractor a personnel to issue the contractor a new call order numbernew call order number. If out-. If out-of-cycle or emergency orders are USDA inspected as a normal of-cycle or emergency orders are USDA inspected as a normal course of business, then they are not exempt from the USDA course of business, then they are not exempt from the USDA inspection requirement of the TDS. However, inspection requirement of the TDS. However, out-of-cycle or out-of-cycle or emergency orders are exempt from the USDA inspectionemergency orders are exempt from the USDA inspection requirement if they are not inspected as a normal course of requirement if they are not inspected as a normal course of business. business. NOTE:NOTE: May be charged an additional fee. May be charged an additional fee.

Page 24: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

DELIVERY SCHEDULEDELIVERY SCHEDULE7(a):7(a): The contractor shall provide on-time delivery of fresh fruits and The contractor shall provide on-time delivery of fresh fruits and vegetables (FF&V) in accordance with the Delivery Schedule at vegetables (FF&V) in accordance with the Delivery Schedule at Attachment B for Area 6 including Hawaii. Any permanent changes to Attachment B for Area 6 including Hawaii. Any permanent changes to the delivery schedule must be executed following the delivery schedule must be executed following mutual written mutual written agreement of all parties concerned (Store Director, Region agreement of all parties concerned (Store Director, Region Produce Specialist, Headquarters, and Contracting Officer).Produce Specialist, Headquarters, and Contracting Officer). The The contractor shall deliver on the required delivery days as specified on contractor shall deliver on the required delivery days as specified on the schedule and within the required timeframe for receiving produce the schedule and within the required timeframe for receiving produce at each commissary. The commissary store shall coordinate any at each commissary. The commissary store shall coordinate any unscheduled closing (i.e. inclement weather) with the contractor for unscheduled closing (i.e. inclement weather) with the contractor for alternate delivery arrangements. For the most up-to-date store alternate delivery arrangements. For the most up-to-date store information (i.e. phone numbers, directions), see Locations on DeCA’s information (i.e. phone numbers, directions), see Locations on DeCA’s website: website: http://http://www.commissaries.comwww.commissaries.com. The contractor will ensure . The contractor will ensure consistent delivery service is provided to each location during holidays consistent delivery service is provided to each location during holidays and weekends, as required by the delivery schedule.and weekends, as required by the delivery schedule.

Page 25: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

INSPECTION/ INSPECTION/ ACCEPTANCEACCEPTANCE

8(a): 8(a): Nonconforming supplies are supplies that are defective in Nonconforming supplies are supplies that are defective in appearanceappearance (i.e. sales appeal) or workmanship or are otherwise not (i.e. sales appeal) or workmanship or are otherwise not in conformity with quality standards or contract requirements (i.e. in conformity with quality standards or contract requirements (i.e. ordered quantities).ordered quantities).

8(d): 8(d): For non-conforming products, the commissary has 24 For non-conforming products, the commissary has 24 hours to call the contractor’s customer service office to request hours to call the contractor’s customer service office to request that the product be picked up OR request a credit/price that the product be picked up OR request a credit/price adjustment.adjustment. The contractor’s customer service representative will The contractor’s customer service representative will evaluate each request and arrange for the product to be picked up or evaluate each request and arrange for the product to be picked up or issue a case price reduction. issue a case price reduction. Pick upPick up of non-conforming product of non-conforming product must be made must be made by the next deliveryby the next delivery or disposition of the product will or disposition of the product will be at the be at the discretion of the Store Directordiscretion of the Store Director or designee. or designee.

Page 26: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

PRODUCT EXCLUSIONS/ PRODUCT EXCLUSIONS/ UNAUTHORIZED ITEMSUNAUTHORIZED ITEMS

12:12: Any item that is available on a grocery Any item that is available on a grocery contract/agreement shall not be provided by the contract/agreement shall not be provided by the produce contractor, unless prior written approval is produce contractor, unless prior written approval is received by the Region Produce Specialist and received by the Region Produce Specialist and Headquarters Produce Program Manager.Headquarters Produce Program Manager. These These items include, but not limited to: hummus, jarred products items include, but not limited to: hummus, jarred products (olives, garlic, grape leaves, fruit, salsa, etc.), candy (olives, garlic, grape leaves, fruit, salsa, etc.), candy (bulk, prepackaged), product “wash” items, apple chips, (bulk, prepackaged), product “wash” items, apple chips, apple cider (shelf stable), croutons, kimchee, wrappers apple cider (shelf stable), croutons, kimchee, wrappers (wonton and egg roll), tofu, soy products (cheese, meat, (wonton and egg roll), tofu, soy products (cheese, meat, etc.) and salad dressings (chilled).etc.) and salad dressings (chilled).

Page 27: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

ORDER QUANTITY ORDER QUANTITY SHORTAGESSHORTAGES

3(d):3(d): The contractor is responsible for delivery of The contractor is responsible for delivery of all quantities orderedall quantities ordered. . For order quantity shortages, it is the For order quantity shortages, it is the store’s discretionstore’s discretion to determine to determine the urgency of the item(s) shorted by the contractor. The store must the urgency of the item(s) shorted by the contractor. The store must determine if the shorted item(s) are required before the next delivery (i.e. determine if the shorted item(s) are required before the next delivery (i.e. an out of stock core item) or if the store can wait until the next delivery of an out of stock core item) or if the store can wait until the next delivery of the item(s). If the shorted quantity is required before the next delivery, the item(s). If the shorted quantity is required before the next delivery, the the store must contact the contractorstore must contact the contractor for delivery of the shorted for delivery of the shorted item(s). item(s). The contractor is responsible for maintaining a sufficient The contractor is responsible for maintaining a sufficient number of alternate sourcesnumber of alternate sources of supply and the procurement of any of supply and the procurement of any shorted quantity. The contractor may contact the store for a shorted quantity. The contractor may contact the store for a recommended local source. Payment of the invoice from the alternate recommended local source. Payment of the invoice from the alternate source of supply shall be the responsibility of the contractor. Any source of supply shall be the responsibility of the contractor. Any additional costs (i.e. difference in price from the current week’s pricing) additional costs (i.e. difference in price from the current week’s pricing) for the shorted item(s) from the contractor’s alternate source of supply for the shorted item(s) from the contractor’s alternate source of supply shall be borne by the contractor. shall be borne by the contractor. Failure to fulfill order requirements Failure to fulfill order requirements will be documentedwill be documented and filed, and evaluated as part of the Contractor's and filed, and evaluated as part of the Contractor's past performance record.past performance record.

Page 28: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

EMERGENCY/ OUT OF EMERGENCY/ OUT OF CYCLE/ CHANGE ORDERSCYCLE/ CHANGE ORDERS

3(e):3(e): OccasionallyOccasionally, commissary ordering personnel may need to , commissary ordering personnel may need to place emergency orders or out-of-cycle orders at which time the place emergency orders or out-of-cycle orders at which time the contractor may not be given the benefit of the full order lead time, i.e. contractor may not be given the benefit of the full order lead time, i.e. 24 hours. The Hawaii locations may require additional order lead-24 hours. The Hawaii locations may require additional order lead-time to fulfill emergency/out-of-cycle/change orders. time to fulfill emergency/out-of-cycle/change orders. The contractor The contractor is expected to accept these ordersis expected to accept these orders in accordance with FAR in accordance with FAR Clause 52.216-21(e). Emergency and out of cycle orders may Clause 52.216-21(e). Emergency and out of cycle orders may require an additional delivery that may require commissary require an additional delivery that may require commissary personnel to issue the contractor a personnel to issue the contractor a new call order numbernew call order number. If out-. If out-of-cycle or emergency orders are USDA inspected as a normal of-cycle or emergency orders are USDA inspected as a normal course of business, then they are not exempt from the USDA course of business, then they are not exempt from the USDA inspection requirement of the TDS. However, inspection requirement of the TDS. However, out-of-cycle or out-of-cycle or emergency orders are exempt from the USDA inspectionemergency orders are exempt from the USDA inspection requirement if they are not inspected as a normal course of requirement if they are not inspected as a normal course of business. business. NOTE:NOTE: May be charged an additional fee. May be charged an additional fee.

Page 29: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

DELIVERY SCHEDULEDELIVERY SCHEDULE7(a):7(a): The contractor shall provide on-time delivery of fresh fruits and The contractor shall provide on-time delivery of fresh fruits and vegetables (FF&V) in accordance with the Delivery Schedule at vegetables (FF&V) in accordance with the Delivery Schedule at Attachment B for Area 6 including Hawaii. Any permanent changes to Attachment B for Area 6 including Hawaii. Any permanent changes to the delivery schedule must be executed following the delivery schedule must be executed following mutual written mutual written agreement of all parties concerned (Store Director, Region agreement of all parties concerned (Store Director, Region Produce Specialist, Headquarters, and Contracting Officer).Produce Specialist, Headquarters, and Contracting Officer). The The contractor shall deliver on the required delivery days as specified on contractor shall deliver on the required delivery days as specified on the schedule and within the required timeframe for receiving produce the schedule and within the required timeframe for receiving produce at each commissary. The commissary store shall coordinate any at each commissary. The commissary store shall coordinate any unscheduled closing (i.e. inclement weather) with the contractor for unscheduled closing (i.e. inclement weather) with the contractor for alternate delivery arrangements. For the most up-to-date store alternate delivery arrangements. For the most up-to-date store information (i.e. phone numbers, directions), see Locations on DeCA’s information (i.e. phone numbers, directions), see Locations on DeCA’s website: website: http://http://www.commissaries.comwww.commissaries.com. The contractor will ensure . The contractor will ensure consistent delivery service is provided to each location during holidays consistent delivery service is provided to each location during holidays and weekends, as required by the delivery schedule.and weekends, as required by the delivery schedule.

Page 30: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

INSPECTION/ INSPECTION/ ACCEPTANCEACCEPTANCE

8(a): 8(a): Nonconforming supplies are supplies that are defective in Nonconforming supplies are supplies that are defective in appearanceappearance (i.e. sales appeal) or workmanship or are otherwise not (i.e. sales appeal) or workmanship or are otherwise not in conformity with quality standards or contract requirements (i.e. in conformity with quality standards or contract requirements (i.e. ordered quantities).ordered quantities).

8(d): 8(d): For non-conforming products, the commissary has 24 For non-conforming products, the commissary has 24 hours to call the contractor’s customer service office to request hours to call the contractor’s customer service office to request that the product be picked up OR request a credit/price that the product be picked up OR request a credit/price adjustment.adjustment. The contractor’s customer service representative will The contractor’s customer service representative will evaluate each request and arrange for the product to be picked up or evaluate each request and arrange for the product to be picked up or issue a case price reduction. issue a case price reduction. Pick upPick up of non-conforming product of non-conforming product must be made must be made by the next deliveryby the next delivery or disposition of the product will or disposition of the product will be at the be at the discretion of the Store Directordiscretion of the Store Director or designee. or designee.

Page 31: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

ACCOUNTABLITYACCOUNTABLITY MANAGER’S SPECIAL – It is required to have one of the weekly produce contractor provided Manager’s specials at zero % mark up at all times and all others Manager’s specials may have up to 7% markup.

INVENTORY TOLERANCE – Monthly 2% loss or gain, cumulative 1% gain or no loss.

SALVAGE LOG – Recommended to track daily loss by using the spreadsheet recently provided to all stores. Recommend using the spreadsheet recently provided to all stores.

PRODUCE SPOT CHECKS - It is still a requirement in DeCAD 40-4 for SD’s to do documented weekly spot check of produce product deliveries.

END OF MONTH MEMO ENTRIES – Stores need to track credits and do an end of month memo entry for credits still due by the produce contractor. Recommend using the spreadsheet recently provided to all stores.

Page 32: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

CREDIT TRACKINGCREDIT TRACKING

DateDate

Original Original Invoice/CalInvoice/Cal

l #l #

Credit Credit Invoice/CalInvoice/Cal

l #l # Credit DueCredit Due Credit ReceivedCredit Received DifferenceDifference

               $0.00 $0.00

               $0.00 $0.00

               $0.00 $0.00

               $0.00 $0.00

               $0.00 $0.00

               $0.00 $0.00

               $0.00 $0.00

               $0.00 $0.00

               $0.00 $0.00

               $0.00 $0.00

TOTALSTOTALS       $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

Page 33: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

SALVAGE TRACKINGSALVAGE TRACKINGPRODUCTPRODUCT PRICE PERPRICE PER CURRENTCURRENT EXT.EXT.

NAMENAME LB or EACHLB or EACH PRICEPRICE VALUEVALUE

APPLES GRANNY APPLES GRANNY 1010    $0.00$0.00

PLUMS TOMATO PLUMS TOMATO 55 $0.70$0.70 $3.50$3.50

GREEN PEPPERSGREEN PEPPERS 4040 $0.40$0.40 $16.00$16.00

REDUCED APPLES REDUCED APPLES    $2.00$2.00 $0.00$0.00

CUCUMBER ENGLISHCUCUMBER ENGLISH 1010    $0.00$0.00

REDUCEDLETTUCE REDUCEDLETTUCE 1717 $0.35$0.35 $5.95$5.95

HONEY DEWHONEY DEW 99 $3.18$3.18 $28.62$28.62

LETTUCE HEADS LETTUCE HEADS 1717 $0.96$0.96 $16.32$16.32

NAVEL ORANGES NAVEL ORANGES 1.341.34 $0.70$0.70 $0.94$0.94

BUTTER NUT SQUASHBUTTER NUT SQUASH       $0.00$0.00

REDUCED APPLES REDUCED APPLES 22 $2.00$2.00 $4.00$4.00

LETTUCE HEADS LETTUCE HEADS 125125 $0.95$0.95 $118.75$118.75

ROMA TOMATOES ROMA TOMATOES       $0.00$0.00

ENGLISH CUMENGLISH CUM 1010 $1.57$1.57 $15.70$15.70

         $0.00$0.00

TOTALSTOTALS 246.34246.34 $12.81$12.81 $209.78$209.78

Page 34: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

PRODUCT STORAGEPRODUCT STORAGE Temperature RequirementsTemperature Requirements and and

StorageStorage

Recent change to all refrigeration contractsRecent change to all refrigeration contracts Processing rooms temperatures changed from noProcessing rooms temperatures changed from no

more than 50º to from 55º to 68ºmore than 50º to from 55º to 68º• 58º recommended for processing room58º recommended for processing room• 35 to 40º for back-up storage rooms35 to 40º for back-up storage rooms• Ensure Ethylene and non-ethylene products Ensure Ethylene and non-ethylene products

are segregated in back room and sales floor.are segregated in back room and sales floor.

Bulk NutsBulk Nuts Should be displayed in containers with lids.Should be displayed in containers with lids.

Page 35: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

MATERIAL HANDLING MATERIAL HANDLING EQUIPMENTEQUIPMENT

Knives w/holder, Safety Box Cutters, Cutting Knives w/holder, Safety Box Cutters, Cutting Gloves, Goggles & Boots/ShoesGloves, Goggles & Boots/Shoes – Are required – Are required mandatory safety gear for mandatory safety gear for allall produce department produce department personnel. Additionally it is required to provide personnel. Additionally it is required to provide training on proper usage of these this items. training on proper usage of these this items.

((www.RHForschner.comwww.RHForschner.com Item# 47301) Item# 47301)

Forklifts & Power JacksForklifts & Power Jacks – Training & – Training & certification are required certification are required BEFOREBEFORE use!!! Ensure use!!! Ensure documentation is recorded on form 30-72 in each documentation is recorded on form 30-72 in each employee’s personnel folder.employee’s personnel folder.

Page 36: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

INCREASING SALESINCREASING SALES SUGGESTIONS:SUGGESTIONS:

1.1. Utilize Farmers Market sales. Utilize Farmers Market sales.

2.2. Ensure all weekly Manager’s Special provided by your produce Ensure all weekly Manager’s Special provided by your produce contractor are signed.contractor are signed.

3.3. Utilize passive and non-passive demo on your weekly Manager’s Utilize passive and non-passive demo on your weekly Manager’s Specials.Specials.

4.4. Set an Organic section. Set an Organic section.

5.5. Communicate with your customers to see what new items they’d Communicate with your customers to see what new items they’d like to see, then ask you produce contractor to bring it in for you. like to see, then ask you produce contractor to bring it in for you.

6.6. Merchandise, merchandise, merchandise!!! Merchandise, merchandise, merchandise!!!

Page 37: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

FINAL THOUGHTSFINAL THOUGHTS

These new contracts are only as good as These new contracts are only as good as you make them by enforcing all you make them by enforcing all elements. Produce is not grocery, but elements. Produce is not grocery, but produce sales can be increased by produce sales can be increased by following basic good business practices. following basic good business practices. You have got to communicate your You have got to communicate your needs, plan and execute sales, and needs, plan and execute sales, and document performance both good and document performance both good and bad. The contracts must be enforced bad. The contracts must be enforced and product quality standards held, or it and product quality standards held, or it will never get any better.will never get any better.

Page 38: PRODUCE HIGHLIGHTS RoseMarie Latimore. PRODUCE CLASSES 2007 ClassLocation Date DOPQDeCA WestAug 21-23 DOPQDeCA WestAug 28-30 DOPQ is an advanced quality

CONCLUSIONCONCLUSION

QUESTIONS???QUESTIONS???