pmli.co.idpmli.co.id/wp-content/uploads/Learning-Development-Program-Catalog-2017.pdf · [email protected] Hanung Hamboro Consultancy Manager [email protected] [email protected]

Welcome to IPC Corporate University

Dear All.

IPC Corporate University was established for the purpose of improving or enhancing the competency as well as the performance of professionals in port, maritime and logistics field. To reach those goals, it requires guidance in development program in those strategic fields.

This program catalog is created by IPC Corporate University as an effort to fulfill the human resources development needs in developing professionals in port, maritime and logistics. The program in this catalog was developed through collaboration with experts in those fields. In addition, this catalog was developed based on best practices on the field to ensure the applicability of these programs into the real world. Hence, the program in this catalog is not merely theory, but also practice with the aim of providing positive impact on operation and business process as a whole.

In general, the catalog is divided into three subjects namely Port & Maritime, Terminal & Logistics, and Leadership & Management. The programs under each subject have been specifically formulated to increase the competency as well as performance of the participants with the ultimate goal of improving their business performance. Moreover, to support the government’s program “Pendulum Nusantara”, the synergy training programs of PT Pelabuhan Indonesia I, II, III, & IV (Persero) are also available inside.

In delivering qualified program, IPC Corporate University is also collaborating with expert partners from regulators, relevant industry association, and from industry themselves such as port/terminal, shipping-lines, forwarding and logistics.

It is our sincere hope that the program in this catalog will bring positive impacts not only to IPC in their business performance, but also to our beloved Indonesia.

Energizing People. Energizing Indonesia.

Bogor, November 2016

Nina Insania K. Permana

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1PT Pendidikan Maritim dan Logistik Indonesia

Table of Content

01INTRODUCTION1 Welcome to IPC Corporate University

2 Table of Content

3 IPC Corporate University

Vision and Mission

4 Services and Learning Method

5 Board of Directors

6 Managers

7 Registration Procedure

9 Academic Calendar

11 Trainers

17PORT & MARITIMEMarine Services19 Basic Tug Operation

Port Engineering20 Port Planning & Development

21 Port Design : Coastal & Port Structures

22 Dredging & Reclamation

23 Port Project Management

24 Port Maintenance Management

25 Port Engineering for Non-Engineer

Port Commercial26 Port Feasibility Study

27 Port Tariff

28 Port Business Strategy

29 Port Customer Relation Management

30 Port Stakeholder Management

31 Port Management

32 Port Business Law

33 Port Business Legal Drafting

34 Port Facility Security Officer (OFSO)

35TERMINAL & LOGISTICSContainer Terminal37 Container Terminal Operations

48 Health & Safety Fundamentals

39 Simulator Based QCC Operator Training

40 Simulator Based RTGC/RMGC Operator Training

Logistics Service41 Basic Warehouse & Logistics

42 Warehouse Management System

43 3rd Party Logistics

45LEADERSHIP & MANAGEMENTLeadership & Management47 Supervisor Development Program49 Management Development Program I50 Management Development Program II

Finance51 Capital Budgeting for Port & Maritime Industry52 Taxes (Brevet AB & e-SPT)53 Fixed Asset Management54 Hedging & Foreign Exchange Risk Management55 Treasury Management & Foreign Exchange56 Finance for Non Finance Manager

Human Resources57 HR for Non HR Manager58 Fundamental of Industrial Relationship59 Competency Based Human Resource Management60 Talent Management61 Remuneration62 Customer Service Management63 Complaints Handling Strategy64 Coaching & Mentoring65 Managing Organizational Change66 Effective Leadership

67SYNERGY PROGRAM PT PELABUHAN INDONESIA I - IV (PERSERO)69 Port Talent Development Program

70 Improvement Terminal Operation (ITP)

71 Supervising Terminal Operation (STO)

72 Knowledge Management Training

73 Record Management/Archive

74 Information Literacy

75 Modern Port ManagementAn UNCTAD Module Series

77 Partners & Clients

78 Facilities

80 Other


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IPC Corporate University

Vision

To be center of excellence and strategic partner in developing port, maritime and logistics business in Indonesia and Asia Pacific.

Mission

Being the top choice and pride of customers, employees and stakeholders in providing excellent people and organization capacity building for maritime and logistics development in Indonesia and Asia Pacific.

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Services

Learning Method

Board of Director

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Dr. Nina Insania K. Permana, S.Psi, MMPresident Director

Ir. Budiyono Doel Rachman, M.ScDirector of Port & Maritime Academy

Andi Isnovandiono, ST, M.ScDirector of Leadership & Management Academy


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Managers

Eddy Haristiani Learning & Development Port & Maritime Manager [email protected]@yahoo.com

Yanuar EvyantoLearning & Development Logistics [email protected]@gmail.com

Desi YulfiaLearning & Development Leadership & Management Manager [email protected]@gmail.com

Fadhilah YuniartiFinance & Human Resource Manager [email protected]@yahoo.com

Devi SaraswatiBuilding Facility & IT Manager [email protected]@yahoo.com

Fajar SetyonoCorporate Secretary [email protected]@yahoo.com

Hewynda SilviraBusiness Partner [email protected]@gmail.com

Hanung HamboroConsultancy [email protected]@yahoo.com

Lira RedataKM & Library [email protected]@gmail.com

Registration Procedure

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• Registration can be done at the Customer Service Department in person or by phone, letter, or email, Monday - Friday from 08.00 - 16.30 WIB

• Registration must be accepted 3 days before the training program.• Participants joining in a training must have the same name as registered. If there is a

change of participant, it must be informed no later than 1 day prior to the commencement of the training

• Payment can be made during registration on site and/or no later than 3 days after commencement of training.

• For participants that are registered but want to cancel, then :1. If it is done 2 working days prior to the commencement of the training program, there

will be a charge an administrative fee of Rp. 500.000,-2. If it is done 1 working day prior to the commencement of the training program, there will

be a charge an administrative fee of 50% of the training program fee.3. If cancellation is done by PT PMLI, all of the fee will be returned to participants.

Payment Method :• Pay in cash directly to Customer Service Department.• Pay by bank transfer *) to :• Bank Mandiri - Cabang Juanda Bogor• Acct. No. : 133.000.262.728.9 • Acct. Name : PT. Pendidikan Maritim dan Logistik Indonesia

*) The copy transfer form should be sent directly to Customer Service Department by email : [email protected]

I’ve learned that people will forget what you said, people will forget what you did,

but people will never forget how you made them feel.

- Maya Angelou

Trainers

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11 PT Pendidikan Maritim dan Logistik Indonesia

A Bagus Widhiharso Pardamaian SOrganization : IPC GroupSpecialization : Control Tower

Achmad PurwonoOrganization : Associate Trainer Specialization : Human Resource, Strategic Planning, Productivity, Strategic Management, Leadership

Achmad ZahrulOrganization : Associate TrainerSpecialization : Project Management

AdriansyahOrganization : Associate TrainerSpecialization : Port Marketing

Agus Edy SantosoOrganization : IPC GroupSpecialization : Port Marketing

Agus Las UtomoOrganization : IPC GroupSpecialization : Tug Operation

Ahmad Fauzan MauludinOrganization : IPC GroupSpecialization : Billing

Ahmad MimbarOrganization : IPC GroupSpecialization : Container Terminal Operation

Ajiph R AnwarOrganization : Associate TrainerSpecialization : Port Planning

Amar RasyadOrganization : Associate TrainerSpecialization : Financial Planner, Leadership, Enterpreneurship

Andi HamdaniOrganization : IPC GroupSpecialization : Liquid Terminal Operation, Dry Bulk Terminal Operation

Andi IsnovandionoOrganization : Internal TrainerSpecialization : Leadership & Management, Human Capital Management, Risk Management, Ports, Maritime Operations, Industrial Engineering, Corporate Performance Management, Leadership & Management, Logistic & Supply Chain Management

Anintya NovitasariOrganization : IPC GroupSpecialization : Control Tower

Ardhyan Firdausi MustafaOrganization : IPC GroupSpecialization : Container Terminal Operation

Arif Rusman YuliantoOrganization : IPC GroupSpecialization : Customer Data Management

Aris PrasetyonoOrganization : IPC GroupSpecialization : Crane Operation

Aryoko JiwandonoOrganization : IPC GroupSpecialization : Port Business Strategy

Asep Hendra SyaefullahOrganization : IPC GroupSpecialization : Equipment Operator

Asep Saiful AnwarOrganization : IPC GroupSpecialization : Container Terminal Operation, OPUS System

Attaturk AliOrganization : IPC GroupSpecialization : Port Marketing

Bambang SabektiOrganization : Associate TrainerSpecialization : Port Marketing

Ben MeerburgOrganization : Associate TrainerSpecialization : VTS Operation

Berty ArgiyantariOrganization : Associate TrainerSpecialization : Logistic & Supply Chain Management

Bobby HardianOrganization : IPC GroupSpecialization : Port Strategy

Boedyo PurnomoOrganization : Associate TrainerSpecialization : Port Maintenance

Budhi HarsacaryoOrganization : Associate TrainerSpecialization : Environtmental Study

Budi PrasetyoOrganization : IPC GroupSpecialization : Port Tariff

Budi PriyantoOrganization : IPC GroupSpecialization : Financial Statements Analysis, Port Administration Management, Strategic Port Pricing, Strategic Management, Leadership, Corporate Finance, Business Development, Port Business Strategy


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Trainers

Budiyono Doel RachmanOrganization : Internal TrainerSpecialization : Port Planning

Casper Lu / Lu Tian BaoOrganization : IPC GroupSpecialization : Port Planning

Chalid TamimiOrganization : Associate TrainerSpecialization : Project Management

Dadan WardanaOrganization : IPC GroupSpecialization : Yard Planning, CTO

David SiraitOrganization : IPC GroupSpecialization : Control Tower, KPI & Quality Assurance, CTO

Dendy SetyowibowoOrganization : IPC GroupSpecialization : IT, iTOS

Dian VegawatiOrganization : IPC GroupSpecialization : Job Analysis, Logistics, Maritime Operations, Job Evaluation, Competency Management, Performance Management, Corporate Values

Diana Irvindiaty HendrawanOrganization : Associate TrainerSpecialization : Environtmental Study

Djoni AlgamarOrganization : Associate TrainerSpecialization : Environtmental Study

Donald H. SitompulOrganization : IPC GroupSpecialization : IT, iTOS

Dong Gyun LeeOrganization : Associate TrainerSpecialization : OPUS System

Doo Ho ParkOrganization : Associate TrainerSpecialization : OPUS System

Eddy HaristianiOrganization : Internal TrainerSpecialization : Port Management

Effendi BatubaraOrganization : Internal TrainerSpecialization : Port Management

EkwanOrganization : IPC GroupSpecialization : Ship Planning, Safety Fundamental, CTO

Emil Fadilah Organization : Associate TrainerSpecialization : Logistic, Supply Chain Management, Production & Operation

Erika MarpaungOrganization : Associate TrainerSpecialization : VTS Operation

Fathan Muta’aliOrganization : Associate TrainerSpecialization : VTS Operation

Firdaus DjasadOrganization : Associate TrainerSpecialization : Port Finance

Frida ErvinaOrganization : IPC GroupSpecialization : Health, Safety, Security and Environment

Ganda Pradita PutraOrganization : IPC GroupSpecialization : iTOS, IT

Gebi Yani BawoleOrganization : Associate TrainerSpecialization : Customer Relation and Employee Development, Competency-Based Development System, Myers Briggs Type Indicators, Training Specialist

Gilang Marista YuliantoOrganization : IPC GroupSpecialization : Ship Planning

Günter LangOrganization : Associate TrainerSpecialization : Economic

Hardian IstantoOrganization : IPC GroupSpecialization : Ship Planning

Harismo AjiOrganization : Internal TrainerSpecialization : SImulator IT

Harry Nugraha HaediOrganization : IPC GroupSpecialization : Health, Safety, Security and Environment

Hasnul SuhaimiOrganization : Associate TrainerSpecialization : Strategic Planning, Strategy Formulation, Leadership

Heru SatrioOrganization : IPC GroupSpecialization : Terminal Operation and Information System

Hidayat MaoOrganization : Associate TrainerSpecialization : Port Legal Aspect

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Hugo Toni SeputroOrganization : IPC GroupSpecialization : ICT, e-office

Ihsanuddin UsmanOrganization : Associate TrainerSpecialization : Leadership, Organization and People Development, Innovation and Change Management, Technology and Organizational Development, Performance Management

Imam RahmiyadiOrganization : IPC GroupSpecialization : RO-RO Terminal Operation

Imam GandiOrganization : Associate TrainerSpecialization : Logistic & Supply Chain Management

Imat Rakhmatillah Organization : IPC GroupSpecialization : Container Operation Theory & Based Practice

Isyana DewaOrganization : Associate TrainerSpecialization : Dredging & Reclamation

Jaap C LevaraOrganization : Associate TrainerSpecialization : Port Planning

Jasief S PutrahardjaOrganization : Associate TrainerSpecialization : Port Business

Jilis GodliebOrganization : Associate TrainerSpecialization : VTS Operation

Johan Van BerkelOrganization : Associate TrainerSpecialization : Simulator Based Crane Operation

Johari ZeinOrganization : Associate TrainerSpecialization : Operation Management, Logistic Management, Leadership

Joseph Silalahi Organization : IPC GroupSpecialization : Business Process Improvement, Supply Chain Management, Business Analysis, Project Management, Project Planning, Operation Planning

Juliana A. HutubessyOrganization : Associate TrainerSpecialization : Service Excellence

Kemal Heryandri Organization : Associate TrainerSpecialization : Port Management

Lawrie HolmanOrganization : Associate TrainerSpecialization : Health, Safety, Security and Environment

Lukman PriyadiOrganization : Associate TrainerSpecialization : Port Engineering

Lutfi AminOrganization : IPC GroupSpecialization : Tug Operation

M. Noor Rochman HadjamOrganization : Associate TrainerSpecialization : Psychology, Individual Development, Counseling Technique, Neuropsychology, Psychological Life Skills

M. Shah Duroni RazakOrganization : Associate TrainerSpecialization : Logistic Management

Marcel GuijtOrganization : Associate TrainerSpecialization : VTS Operation

Martin LathouwersOrganization : Associate TrainerSpecialization : VTS Operation

Melati F. FachrulOrganization : Associate TrainerSpecialization : Environtmental Study

MuaripOrganization : IPC GroupSpecialization : Environtmental Study

Muh. Darmin Ahmad PellaOrganization : Associate TrainerSpecialization : Strategic Planning, Strategy Formulation, Performance Management Transformation, Balanced Scorecard, Corporate Strategy Map

Muhammad Hanif ZuliOrganization : IPC GroupSpecialization : CTO

Muhammad RiyadhOrganization : IPC GroupSpecialization : Ship Planner, CTO

Nina Insania K. PermanaOrganization : Internal TrainerSpecialization : Human Capital Management Strategy, Corporate Culture, Performance Management, Leadership, Competency Assessment, Employee Engagement, Human Capital Management System, Organizational Audit, Service Excellence, Personal Development, Executive Coaching, Change Management, Corporate University.


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Trainers

Nizar MansurOrganization : Associate TrainerSpecialization : Leadership, Culture transformation and 7 Habit

Osman SyarifOrganization : IPC GroupSpecialization : Risk Management, Accounting

Putra Indra KusumaOrganization : IPC GroupSpecialization : Safety Fundamental, Yard Planning, ITOS, CTO

Reza Mohammad MahendraOrganization : Associate TrainerSpecialization : Project Management

Rino Wisnu PutroOrganization : IPC GroupSpecialization : Project Implementation, Container Terminal Operation, Planning & Control

Rio T.N. LasseOrganization : IPC GroupSpecialization : Port Business Strategy

Rizky DelfiantoOrganization : IPC GroupSpecialization : iTOS

Rod FranklinOrganization : Associate TrainerSpecialization : Program Management, Leadership, Supply Chain Management, Management Consulting, Strategic Planning, Logistics, Operations Management, Product Development

Rodrigo SanchezOrganization : Associate TrainerSpecialization : Terminal Operations

Rudi DwinandaOrganization : IPC GroupSpecialization : Yard Planning, CTO, Safety Fundamental

SarkaniOrganization : IPC GroupSpecialization : CTO

Sasha Rinashanty HidayatOrganization : Associate TrainerSpecialization : Positive Psychology, Coaching, Counseling & Mentoring

Septo MulyoOrganization : IPC GroupSpecialization : Control Tower, Safety Fundamental, CTO

Setyawan Adhi PramonoOrganization : Associate TrainerSpecialization : Port Marketing

SidhartaOrganization : Associate TrainerSpecialization : Port Marketing

Silo SantosoOrganization : IPC GroupSpecialization : CTO

Sofwan EffendiOrganization : IPC GroupSpecialization : Theory, Simulation & Practice (QCC, RTGC, GLC)

SolichinOrganization : IPC GroupSpecialization : Tug Operation

Sri RahardjoOrganization : Associate TrainerSpecialization : Port Marketing

Stefanus Happy YanuarOrganization : IPC GroupSpecialization : Terminal Operation Management, Container Terminal Operation

Sufarly AndriasOrganization : IPC GroupSpecialization : IPC Employee Right & Obligation, Employee Unions

Sugeng PriyantoOrganization : IPC GroupSpecialization : Control Tower, CTO

Suhunan SitumorangOrganization : Associate TrainerSpecialization : Business Law

Sukono SoebektiOrganization : Associate TrainerSpecialization : Strategic Management, Business Modeling, Leadership, Change Management

SumardiOrganization : Associate TrainerSpecialization : Port Investment, Port Planning, Port Development and Regional Development, Port and Harbour Engineering, Port Pricing, Leadership, Port Management

Sunggoro T.Organization : Associate TrainerSpecialization : Positive Psychology, Coaching, Counseling & Mentoring, Leadership Outbound

Syarief UsmanOrganization : Associate TrainerSpecialization : Port Legal Aspect

Tata SetianaOrganization : Associate TrainerSpecialization : Dredging & Reclamation

Tonny WarsonoOrganization : Associate TrainerSpecialization : Strategic Planning, Strategy Formulation, Leadership, Operation and Quality Management, Marketing

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UntungOrganization : Associate TrainerSpecialization : Environmental Study

Viant PerdanaOrganization : Associate TrainerSpecialization : Project Management

Wahyono BimarsoOrganization : Associate TrainerSpecialization : Port Engineering

WardoyoOrganization : IPC GroupSpecialization : Gate, Yard, Vessel & System Operational TO III

Wim Van’t Padje Organization : Associate TrainerSpecialization : VTS Operation

Yan HenggardiOrganization : IPC GroupSpecialization : Equipment Operator

Yana PratapaOrganization : IPC GroupSpecialization : Monthly Performance Appraisal, Performance Management, Human Capital Development

Yanuar Evyanto Organization : Internal TrainerSpecialization : Micro Business Concept (Company Profile, Business Process, Stakeholder in the Port Business), Business Development, Maritime

Yasarman Organization : Associate TrainerSpecialization : Dredging & Reclamation

Yoca Vita Putra Organization : IPC GroupSpecialization : Gate Operation, CTO

Yodhia Antariksa Organization : Associate Trainer Specialization : HR Strategy and Development, HR Management, Balanced Scorecard, Performance Management, Key Performance Indicators, Training Need Analysis, Management Skills

Yosua Na BongarOrganization : IPC GroupSpecialization : Health, Safety, Security and Environment


ObjectivesAfter this course you will be able to:• Have Knowledge of national-international rules

and regulation relevant to Maritime Security, Knowledge of past and current security threat and pattern and be able to be competent to undertake the duties and responsibilities as Ship Security Officer.

• Undertaking regular security inspections of the ship to ensure that appropriate security measures are maintained.

CompetenciesTug Officer, Tug Master

Targeted ParticipantsCrew and workers on Tug Boat who want to be Tug Officer ( basic tug operation ). Or who want to be Tug Master ( advanced tug operation ). Or who want to refresh its competency as Tug Officer / Tug Master.

Duration@ Each Course Level : 9 Days (72 hours)

Number of participants / course10 - 15 participants

Link to Business Plan/Business Goals

Operational Excellence

Subject covered• History tugs as technological development• Void Water Tug (VWT) / Tractor Tug • Comparison ASD Tug and the Tug a Tractor,

technical and economic comparative study of ASD and VWT

• Propulsion and steering / propulsion and steering system

• Understand the working principles and operating procedures Tugboat

• For the Advanced : agenda topics will be given not only technical aspect of Tug Operation but also enriched by the comprehensive knowledge of the port operational and environmental situations

Basic Tug Operation (In collaboration with JAI)This course is designed for the one who want to work as a Tug Officer / Tug Master. That is to provide knowledge (technical skills) and insight to the Tug Officer / Tug Master in the field of tug operation for ships at port, with basic standards / advanced of tug operation skills at port. In order to give better technical know-how, Tug simulator in simulation room will be deployed.

For further information please do not hesitate to contact us. Eddy Haristiani : +62 811 9953 967 [email protected]@yahoo.com

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Marine Services Program Catalog 2017

PT Pendidikan Maritim dan Logistik Indonesia

ObjectivesAfter this course you will be able to:• Comprehend and to prepare port development

plan based on the concept/theory and practical knowledge

CompetenciesPort Planning skill

Targeted ParticipantsAssistant Manager, Supervisor & Staff

Duration3 days (24 hours)



• Grow and develop high performing leaders for a stronger organization both now and in the future

• Strengthen the capability of our people

Subject covered• Introduction to port system, policy and

regulation, • Overview of port demand, port supply, port

operation, • Principle of port planning, • Port planning at national level, • Port planning at port level,• Port planning at terminal level,• Strategic port planning.

Port Planning & DevelopmentThe course discusses how to plan and develop a port by emphasizing the importance of principles in port planning, port supply, port demand and port operation. There are discussions are also on port planning at the national level, individual ports as well as at terminal level by focusing on the layout design of a port and port activities. Participants will also learn how to apply the planning process for the layout of a port and development of various type of terminals. In addition to concepts and theories, this course provides ‘best practice’ through discussions of actual case studies on planning and port development in Indonesia and abroad.


Port Engineering Program Catalog 2017


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ObjectivesAfter this course you will be able to:• Comprehend the basic of coastal engineering.

Analyze the behavior of waves, tides and tidal currents. Understand processes in coastal hydrodynamics and morphology.

• Recognize the different coastal protection schemes and governing factors for their selection and impacts. Describe the difference between alternative type of breakwaters and governing factors for their selection.

• Design breakwaters and berthing facilities from conceptual to detailed and prepare the layouts and detailed cross-sections

CompetenciesPort Design Skill

Targeted ParticipantsStaff & Supervisor

Duration3 Days (24 hours)



• Vision – Reliable, best in-class port and logistics services

• Provide the best service standards so that it becomes a reference for other ports in Indonesia

Subjectv v covered• Basic coastal engineering.• Behaviour of waves, tides and tidal currents

and waves• Coastal hydrodynamics and morphology.• Coastal protection schemes.• Design breakwaters and berthing facilities

Port Design : Coastal and Port Structures The course focuses on designing breakwater and berthing facilities. After learning basic coastal engineering, behavior of waves, tides and tidal currents and waves, participant will learn about coastal hydrodynamics and morphology. Participants also learn about coastal protection schemes and to learn about design tools on coastal and port structures.

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ObjectivesAfter this course you will be able to:• Optimise the chances of the successful

completion of a project, contracting parties should, from the start, fully understand the requirements of a dredging project.

• Provide an understanding through lectures by experts in the field and workshops in order to give the “students” hands-on experience.

CompetenciesPort Design skill

Targeted ParticipantsStaff & Supervisor




• Grow and develop high performing leaders for a stronger organization both now and in the future


Subject covered

• Overview of the dredging market and the development of new ports and maintenance of existing ports;

• Project phasing (identification, investigation, feasibility studies, design, construction, and maintenance);

• Descriptions of types of dredging equipment and boundary conditions for their use;

• State-of-the-art dredging and reclamation techniques including environmental measures;

• Site and soil investigations, designing and estimating from the contractor’s view;

• Costing of projects and types of contracts such as charter, unit rates, lump sum, risk-sharing agreements and early contractor involvement;

• Survey: progress measurement of dredging and reclamation works.

Dredging and ReclamationThe course on Dredging and Reclamation is a 3-day crash course covering a wide range of subjects. It’s ‘everything you ever wanted to know about dredging, but didn’t dare to ask’. From explanations about dredging equipment and methods, from rainbowing sand to placing stone, to cost estimates and contracts. Aimed at all stakeholders – newcomers in the field of dredging to higher-level consultants, advisors at port authorities and offshore projects.

Program Catalog 2017 Port Engineering



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ObjectivesAfter this course you will be able to:• Build and execute a realistic and basic project

plan• Estimate project time and costs using proven

technique• Balance constraints in order to maximize

stakeholder satisfaction• Balance the uncertainly. Identify threats and

opportunities to your project, and weigh their relative value

• Build a stronger team and how to manage conflict

• Understand and know how to develop a project control system and monitor progress

• Rework and tune the plan as the project is executed

• Learn how to deal with changes to project plans

CompetenciesPort Management Skill

Targeted ParticipantsManagers, project managers, professional who wants to pursue project management certification






Subject covered• Basic coastal engineering• Key concept (Project life Cycle, PMBOK Guide

Overview (5 processes and 10 knowledge areas), Organization Structure

• Develop Project Charter, Identify Stakeholder• Planning (1) : Scope Management, Define

Scope, Create WBS• Planning (2) : Time Management, Cost

Management, Communication Management, HR Management, Procurement Management

• Planning (3) : Quality Management, Risk Management, Stakeholder Management

• Executing : Manage Team, Manage Stakeholder Expectations

• Monitoring and Controlling• Perform Integrated Change Control• Control Scope, Schedule, Cost. Quality, Risks

Port Project Management(In collaboration with DC Optima)

This program will provide project managers and/or project team with the concept of managing project comprehensively by combining the practical with the theoretical approaches of up-to-date project management knowledge and skills. By going through project management body of knowledge step-by-step, the course discusses an integrated approach that balances the theories, methods, psychology, and practices in managing project as well as leadership aspect in project environment.

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ObjectivesAfter this course you will be able to: increase the knowledge and skills in maintenance management. It cover a wide range of topics, including preventive maintenance, predictive maintenance, total productive maintenance (TPM). Port facilities maintenance and port equipment maintenance.

CompetenciesPort maintenance management skill

Targeted ParticipantsAssistant Manager & Supervisor






Subject covered• Preventive Maintenance. Predictive

Maintenance. Total Productive Maintenance (TPM).

• Port facilities maintenance and facilities management.

• Port equipment maintenance and safety engineering.

Port Maintenance ManagementThe course aims to increase the knowledge and skills in maintenance management. It cover a wide range of topics, including preventive maintenance, predictive maintenance, total productive maintenance (TPM). Port facilities maintenance and port equipment maintenance.

Program Catalog 2017 Port Engineering



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ObjectivesAfter this course you will be able to : Comprehend port development plan based on the concept / theory and practical knowledge

CompetenciesPort Planning Skill

Targeted ParticipantsManager, Assistant Manager, General Manager, ASM





• Provide the best service standards so that it becomes a reference for other ports in Indonesia.

Subject covered• Port System, Policy & Regulation• Port Business & Management• Overview of Port Demand, Supply and

Operation• Principle of Port Planning• Port Planning from Economic Perspective • Port Development Plan - Government Perspective - Local Government Perspective - Operator Perspective• Port Business Plan• In Response Port Development - Operator Point of View - Finance Point of View - HRD Point of View - Legal Point of View Business Plan• In Port Development Plan• Case Study

Port Engineering for non-EngineerIn port business company, managers need to acquire a comprehensive knowledge about company’s activities in relation to port development. Therefore, each and every manager needs to understand port planning. The course discusses port development plan as well as concepts and theories. This course also provides “best practice” in port planning through discussion of actual case studies on planning and port development in Indonesia and abroad

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Port Commercial Program Catalog 2017



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• To continue driving revenue growth of at least 20%

• Sustainability• Demonstrate flexibility, quickness, and agility

in the face of changing employee, customer and market development.

Subject covered• Introduction to CRM, Enter data into CRM,

Perform a search in CRM, run an analysis in CRM, Link CRM data to other customer related input.

• Developing a CRM Strategy • Planning CRM Programs • Key Account Management

ObjectivesAfter this course you will be able to:• Define why CRM darting is important in

fostering and cultivating customer loyalty. • Identify customer data according to the needs

of the business using the CRM, improve quality of customer data base by adding valuable information about the customer.

• Propose goals and use of CRM systems. • Apply and utilize CRM to grow sales , and

customer service improvement .

CompetenciesBusiness Skills

Targeted ParticipantsManager, Assistant Manager & Staff



Port Feasibility StudyThe course aims to provide the participants with knowledge of market, operation and financial assessment of port business. It also provides participants the skills for using the tools for in-depth port business assessments, and the necessary steps in preparing a port business feasibility analysis.


Program Catalog 2017 Port Commercial


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ObjectivesAfter this course you will be able to : • Distinguish between port pricing, finance,

planning, operations, strategy and regulation.• Classify types and structure of port and

terminal costs, of port dues and charges.• Analyze the price discrimination, price

surcharges and adjustments, port pricing and charging regimes.

• Distinguish between cost-based versus congestion port pricing, and Published versus contractual tariffs.

• Prepare strategic port pricing and price competition.

• Set up multi-part & Ramsey tariff pricing.

CompetenciesPricing Skill






• Provide the best service standards so that it becomes a reference for other ports in Indonesia.

Subject covered• Types and structure of port markets and

services; and the impacts on pricing, • Port organisation, ownership and institutional

structuring, • Port pricing objectives, port economics in

relation to costs and the financial and economic return of port investments,

• Cost elements in port operations and port costing models,

• Objectives of port pricing, port costs and pricing concepts,

• Types of port prices and of port charging regimes,

• Port tariffs, who they are applied to and purpose for the application of different tariffs,

• Measurement of port performance, its impacts on port capacity and how port pricing can be applied to improve port

Port TariffThe objective of the training is to provide participants with skills and competencies necessary to understand and appreciate the various elements, methods and applications of port and tariff pricing in port terminals. Participants will be able to identify and acquire the skills and tools required for designing, implementing, managing, and monitoring port pricing; and to develop effective and dynamic pricing systems that adapt and respond to the rapidly changing market conditions. In addition to lecture modules, the course will include practical applications, group exercises, a modeling assignment and a case study. This 5 day intensive course provides the participants with a comprehensive and expert-level knowledge in pricing methods and applications in port and terminals tariff.

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Subject covered• Importance of a port• Point-to-point concept & Time and Cost

Positioning of a Port• Competition• Clients-who, their need/request, their power

and driving force• Future of a port – expansion & investments• Never ending changes• Reality versus perception of a port• Port development and the interaction between

port authority and the Terminal Operator”: expansion – part of the national economy

• Needs of a terminal operator to be able to outperform competition

• Contracts of a terminal operator• Forecasting and budgetting

ObjectivesAfter this course you will be able to:• Define the inventory of a port;• Define point-to-point concept and time and

cost positioning of a port• Define who you are, in what position, and who

your competitors are;• Understand needs of a terminal operator to be

able to outperform competition;• Understand contracts of a terminal operator.

CompetenciesBusiness Acumen

Targeted ParticipantsCommercial Managers, Port Practitioners, Directors and Port, Managers, Strategic Planners


Number of participants / course20 participants


• Alignment of port operation and marketing activities

• Start to build an integrated marketing port business

• Increasing Market Share

Port Business StrategyCommercial and marketing strategy of a port covers commercial and strategic marketing aspects, how ports can be positively perceived by its stakeholders in order to build reputation and attract more customers. This seminar also outlines the concept of port inventory, point-to-point and the time and cost of the position of the port, in what position and who are the competitors. Identifying the needs of terminal operators to be able to outperform the competition, until the contract manufacturing of terminal operators.




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ObjectivesAfter this course you will be able to : Define why CRM darting is important in fostering and cultivating customer loyalty. Identify customer data according to the needs of the business using the CRM, improve quality of customer data base by adding valuable information about the customer. Propose goals and use of CRM systems. Apply and utilize CRM to grow sales , and customer service improvement .

Competencies• Contract management • Customer relationship systems/Management

Targeted ParticipantsManagerial Level




• To increase port revenue• To continue driving revenue growth of at least

20%• Sustainability• Demonstrate flexibility, quickness, and agility


Subject covered• Introduction to CRM, Enter data into CRM,

Perform a search in CRM, run an analysis in CRM, Link CRM data to other customer related input.

• Developing a CRM Strategy • Planning CRM Programs • Key Account Management

Port Customer Relationship ManagementThis workshop emphasizes to the participants the importance of customer centric quality. It also provides participants with the tools to develop and to systematically apply service excellence in their respective company.

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Subject covered• Discussion Panel : Managing Project Stakeholder

Project Management• Legal Aspect of Port Development• Project Stage• Panel Discussion : External Port Project

Stakeholder Perspective & Expectation• Project Audit : Internal Port Project Stakeholder

Perspective & Expectation• Sharing Experience with Port Project

Practitioner• Mapping & Analysis• Toolkit• Key Account Management

ObjectivesAfter this course you will be able to:• Explain the purpose and process of

project management. Recognize the roles, responsibilities and needs of project team members.

• Identify and apply critical project management tools. Identify stakeholders, their relationships to each other and how these relationships affect projects.

• Recognize stakeholder issues within the organization. Identify and apply critical communication tools and protocols

Competencies

Port project management skill



Number of participants / course

10 - 20 participants




Port Stakeholder ManagementThe course aims to provide the basic elements of PM. This unique seminar is designed for individuals with little or no prior knowledge of project management who serve on project management teams, those who simply want to know more about PM or those who are making the transition to project management. In just two days, you’ll develop an understanding of essential terminology and apply basic PM tools and techniques to increase your effectiveness both on the team and in your own functional area.




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ObjectivesAfter this course you will be able to : • Define all essential aspects of modern

management in the port. • Define Strategic policy issues such as

master planning, public and private port responsibilities harbor master duties, safety and security, marketing and promotion, terminal management and logistics are tackled from a public and private port point of view.

CompetenciesPort Management

Targeted ParticipantsGeneral Manager, Logistic and Operation Manager, Port Planner, Port Project Management Officer




• Standardize and stabilize core operations• Integrated port management• Managing People• Business Acumen

Port ManagementThe seminar on Port Management covers all essential aspects of modern management in the port. Strategic policy issues such as master planning, public and private port responsibilities harbor master duties, safety and security, marketing and promotion, terminal management and logistics are tackled from a public and private port point of view. Site visits in the ports of New Kalibaru Project, PT. JICT, and Car Terminal.

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Subject covered• Definition, Purpose and Benefits of Ethics,

Business Ethics, and Business Law. • Provision of positive law in business activities. • Principles and Application of Business Ethics

Social and Responsibility and Corporate Law • Type / Various cooperation in business. • Prohibition of Monopoly and Unfair Competition • Credit Contract Law, Legal Aspects of Business

Insurance • Case studies, discussion and practice

ObjectivesAfter this course you will be able to:• Recognize the business activities undertaken

by legal subject based on norms. • Examine the legal aspects that exist in a

business process.• Apply problem solving techniques on legal and

ethical issues that often occur in the business world.

CompetenciesBusiness Acumen

Targeted ParticipantsPriority to Staff, Assistant Manager, or Manager whose task related to making business contract and other related business legal cooperation



Link to Business Plan/Business Goals• Decreasing the Third Party’s Dispute Possibil-

ities. To preserve corporate reputation in the business area.

• Integrity• Discipline and adherence to business code of

ethics in our daily job.

Port Business LawThis course provides the participants with insight of the legal and ethical aspects of business law. It also provides a deep understanding about the legality of the business activities as well as business ethics and the role of ethics as ethical behavior standards based on existing morals and values.




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ObjectivesAfter this course you will be able to : • Understand the basic principles and legal

aspects in the preparation of contract law.• Have expertise in legal drafting which includes

drafting commercial contracts law.• Have expertise in negotiating with the parties

involved

CompetenciesLegal Drafting skill

Targeted ParticipantsAssistant Manager, Supervisor & Staff




• Decreasing the third Party’s Dispute possibilities• Increasing awareness in mitigating corporate

risk

Subject covered• Basic and scope of the contract or agreement.• Legal aspects of contracts• Specific clauses of contract law, including the

risks and liabilities of contract• Drafting legal documents and agreements• Procedure in drafting of contracts from pre-

contract preparation until the actual contract.• Business negotiations with the parties involved• Best practice related to legal drafting for port

development projects and port business.• Case study

Port Business Legal DraftingAgreement or contract is very important for the company as a legal protection in any business transaction. All the rights and obligations of each party involved should be contained in the contract that has been agreed. Therefore, each party need to correctly understand the contract drafting, so that if undesirable matters happen in the future, it can be resolved according to the contract and the terms and conditions agreed. This training will focus on best practices related to legal drafting for port development projects and port business.

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Subject covered• The origins of maritime security• The outline of maritime security legislation• Practical Maritime Security• Operational responsibilities within maritime

Security

ObjectivesAfter this course you will be able to : • Define The origins of maritime security• Define The outline of maritime security

legislation• Understand Practical Maritime Security• Understand Operational responsibilities within

maritime Security

Competencies Port Security

Targeted ParticipantsPort Facility Security Officer (PFSO), SHE Practitioners, Port Operation Manager




• To increase port revenue• To continue driving revenue growth of at least

20%• Sustainability• Demonstrate flexibility, quickness, and agility


Port Facility Security Officer (PFSO)With the rise of terrorism in various parts of the world today need seriousness to protect various important assets in a country. One of important assets is the port. Port is the gateway to economic and in/outflows of goods and people which significantly contribute in improving the economy of a country. This seminar on port security not only touching the origins of maritime security but also the outline of maritime security legislation and practical maritime security. This seminar also shows current situation in implementing the port security is governed by rules issued by the International Maritime Organization and its 2002 International Ship and Port Facility Security Code.




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ObjectivesAfter this course you will be able to:• Explain the role of the container terminal in cargo

handling• Describe the activities, facilities and operation of the

container terminal. • Discuss organizational structure, management,

supervision and control of the container terminal.

CompetenciesContainer Terminal Adequate Knowledge

Subjects Covered• Introduction• Containers• The Activities ; Yard Operation, Gate Operations, Ship

Operation, Yard Planning, Ship Planning & Control Tower Operation

• Terminal Handling System• Safety Working Environment

Targeted ParticipantsStaff


Number of participants per course20 – 30 participants

Container Terminal OperationsContainer Terminal has very important role in Logistics Supply chain. This course will enrich the partici-pants understanding of the proper Container Terminal operations.

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Container Terminal Program Catalog 2017


For further information please do not hesi-tate to contact us. Yanuar Evyanto : +62 [email protected]@gmail.com


ObjectivesAfter this course you will be able to:• Explain and describe about standardize guidelines on

Health and Safety in Port.• Aware about Health and Safety in workplace / know

about safety working at work location.• Explain Do’s and Do Not’s for Moving around the termi-

nal safely.

CompetenciesHealth and Safety Knowledge

Subjects Covered• Health and Safety Priority 1 : Safety for all• Fitness for work : Your Personal Protective Equipment

(PPE)• Occupational Helath at Work and Outside the Workplace• Moving Around the Terminal – Do’s and Do Not’s• Safe Working at Work Location (1) and (2)• Terminal Security for All Personnel• Emergency Awareness and Response

Targeted ParticipantsStaff & Manager


Number of participants per course20 participants

Health and Safety FundamentalThis course will enrich the participants knowledge of Health and Safety Fundamental.

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Program Catalog 2017 Container Terminal


Terminal &

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ObjectivesAfter this course you will be able to:• Operate crane in a safe manner• Operate crane according to international standard• Perform pre and post inspection prior to and after work.

CompetenciesQCC Operator Skill

Subjects Covered• Assessment• Theory on crane operation• Basic skill training on simulator• On the Job Training• Safety & Regulation + Operator License (SIO)

Targeted ParticipantsOperator or candidate


Number of participants per course4 - 8 participants per batch

Simulator Based QCC Operator TrainingConventional crane operator training can have an impact on productivity because it interrupt terminal operation, increase usage of fuel and risk of accident. By using simulator technology, training can be done in a more efficient and safe manner.

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ObjectivesAfter this course you will be able to:• Operate crane in a safe manner• Operate crane according to international standard• Perform pre and post inspection prior to and after work.

CompetenciesQCC and RTGC/RMGC Operator Skill

Subjects Covered• Assessment• Theory on crane operation• Basic skill training on simulator• On the Job Training• Safety & Regulation + Operator License (SIO)

Targeted ParticipantsOperator or candidate


Number of participants per course

4 - 8 participants per batch

Simulator Based RTGC/RMGC Operator TrainingConventional crane operator training can have an impact on productivity because it interrupt terminal operation, increase usage of fuel and risk of accident. By using simulator technology, training can be done in a more efficient and safe manner.

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Program Catalog 2017 Container Terminal


Terminal &

Log

istics

ObjectivesAfter this course you will be able to:• Understanding end to end logistics and warehousing

processes• Define basic operations of warehouse management• Define warehouse types and match appropriate

processes, tools and equipments needed• List various kinds of warehouse standardizations

CompetenciesLogistics & Warehouse Management

Subjects Covered• An Overview of Basic Logistics in Business Practice• Basic Warehouses Operation• Warehouse Management• Basic Safety in Warehouse Operation• Basic Security in Warehouse Operation• Implementation of 5S in Warehouse

Targeted ParticipantsAssistant Manager, Supervisor & Implementer



Basic Warehouse & LogisticsThis course enables warehouse and logistics staff to understand where warehouse operations sit within the logistics business process and practice. They get to know and understand the definitions of Warehouse Types, Warehouse Tools & Equipment, Warehouse Management and Warehouse Standardization.


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ObjectivesAfter this course you will be able to:• Explain (manage) the inbound and outbound process of

warehousing• Operate the Warehouse Management System

CompetenciesLogistics & Warehouse Management and Operations

Subjects Covered• Warehousing Processes Overview on Domestic

Warehouse:a. Inbound Process (Receive Order, Inbound Planning,

Receiving, Put Away)b. Outbond Process (Receive Order, Outbond

Planning, Order Release, c. Picking, Dispatch)

• Role play: Operate Warehouse Management System• Value Added Services Overview (labeling and scanning,

etc)

Targeted ParticipantsOperator or candidates



Warehouse Management SystemThis training provides participants with a comprehensive knowledge of the warehouse management system. It also provides an opportunity for participants to work hands-on with the system and to experience the different roles as well as the required skills in the warehousing process.

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Program Catalog 2017 Logistics


Terminal &

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istics

ObjectivesAfter this course you will be able to:• Define 3rd Party Logistics and it’s role within the logistics

processes/value chain• Operate the 3rd Party Logistics System• Describe the processes and related tasks of handling sea

import job

CompetenciesLogistics Adequate Knowledge

Subjects Covered• An Introduction of 3PL Processes and Related Tasks• 3PL Processes and Related Tasks Simulation using 3PL

System:a. Receiving Orderb. Cash Advance Requestc. Customs Clearance Processd. Generate Documents (Attorney Letters, Task Letters

etc.)e. Update Shipment Trackingf. Delivery Planningg. Drive Job Creationh. Billing

Targeted ParticipantsAssistant Manager, Implementer & Supervisor



3rd Party LogisticsThis course will enrich the participants knowledge of The 3rd Party Logistics (3PL) business practice as a firm that provides multiple logistics services, e.g. transportation, warehousing, cross-docking, inventory management, packaging, and freight forwarding. This training also cover topics that related to whole logistics processes, including customers, customs and 3PL Operator within the processes using 3PL System.


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Logistics Program Catalog 2017


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“If you think of standardization as the best that you know today, but which is to be improved tomorrow;

you get somewhere.”

- Henry Ford, founder Ford Motor Company

ObjectivesAfter this course you will be able to:• Understand how to manage and Leading Peple• Implement the appropriate problem solving

practice and identify strategy to implement problem solving on their day to day task

• Understand basic port industry landscape and their impact on Operations

• Identify key factors that influenced port business growth and development

• Understand what is service excellence and how to manage excellent service

• Transfer knowledge into an action in effective way

• Communicate effectively and how to practice an effective listening

• Empower their subordinate and manage team performance

Competencies• Day to Day Supervision• Driving for Result• Developing Others• Customer Service Orientation• Business Acumen

Targeted ParticipantsSupervisor



Link to Business Plan/Business Goals• Grow and develop high performing leaders for

a stronger organization both now and in the future


Subject coveredModule 1 : Business Fundamentals

• Port Industry Landscape & Impact to Port Operation

• Coaching for Excellence• Managing Continuous Improvement• Managing Service for ExcellenceModule 2 : Leadership Foundations• Effective Team Leadership• Managing PeopleModule 3: Personal Mastery• Understanding and Managing Yourself• Practical Problem SolvingModule 4: Leadership TalkLeadership Talk will be held during the program and will inviting inspired leaders to be the keynote speaker.Module 5: Project Improvement Assignment The participant will apply what they have learnt into their day to day task

Supervisor Development ProgramThis program aims to empower Supervisor with various knowledge related to the core business, leadership, management, and soft skills, in order to enhance their competencies, leadership skills, capability and performance.

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Leadership & Management Program Catalog 2017


For further information or if you have any questions please do not hesitate to contact us. Desi Yulfia : +62 813 9508 [email protected]@gmail.com

Management is doing things right, leadership is doing the right things.

- Peter Drucker

ObjectivesAfter this course you will be able to:• Understand how to manage yourself and your

talent• Implement the appropriate problem solving


• Understand what is strategy and basic implementation of strategy



• Understand what is service excellence and how to manage excellent service

• Comprehend the Basic of Project Management• Transfer knowledge into an action in effective

way• Communicate effectively and how to practice

an effective listening • Empower their subordinate and manage team

performance• Coach and identify key instrument of how to

implement coaching

Competencies• Driving for Result• Developing Others• Team Leadership• Customer Service Orientation• Business Acumen• Creativity

Targeted ParticipantsAssistant Manager

DurationSeries Program, 3 PhasesWorkshop: 3 @ 3 daysLeadership Talk 2xBenchmarking : ASEAN/ASIA PortProject Improvement AssignmentMentoring





Subject coveredModule 1 : Business Fundamentals• Business Acumen• Port Industry Landscape & Impact to Port

Operation• Business Ethic I• Identifying and Interpreting Key Indicators• Managing Service Excellence• Introduction to Project Management• Action Learning Project

Module 2 : Leadership Foundations• Self Awareness Framework: Leadership & Self

awareness• Strive for Excellence• Practical Problem Solving• Countermeasure Implementation• Effectiveness & Standardization • Effective Communication & Effective Listening• Managing Effective Working Relationship • Basic Negotiation Technique• Managing Team Performance• Coaching for Excellence• Action Planning & Individual Development Plan

Module 3: Business Innovation• Basic Business Innovation Concepts• Benchmarking• Business Innovation Deep Dive• Project Improvement Assignment (Team As-

signment)

Module 4: Leadership TalkLeadership Talk will be held twice during the pro-gram and will inviting inspired leaders to be the keynote speaker.

Module 5: Group Action LearningThe participant will apply what they have learnt into their day to day task

Management Development Program IThis program aims to empower Assistant Manager with various knowledge related to the core business, leadership, management, and soft skills, in order to enhance their competencies, leadership skills, capability and performance. This program allows participant to further enhance their knowledge by visiting ports outside of Indonesia as a benchmark and as an overview of Operation in other port corporation.


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ObjectivesAfter this course you will be able to:• Comprehend strategic management • Apply strategic thinking and strategic problem

solving• Understand about strategic negotiation and

contracting• Create basic financial reports• Understand strategic communication and

creating a good presentation • Analyze the essentials factors that influence

high performing leadership• Identify factors that help to manage conflict

Competencies• Driving for Result• Developing Others• Team Leadership• Driving Execution • Customer Service Orientation• Business Acumen• Creativity

Targeted ParticipantsAssistant Senior Manager & Manager

DurationSeries Program, 4 Phases

Workshop : 3 @ 3 days

Leadership Talk 2x

Benchmarking : Asia Port

Group Action Learning

Mentoring





Subject coveredModule 1: Advance Business Acumens• Strategic Management Fundamentals• Strategic Lateral Thinking & Strategic Problem

Solving• Strategic Negotiation & Contracting• Financial Report & Simulation• Managing Business Process : Risk

Management & Quality Management• Communication Strategy & Presentation SkillsModule 2: Leadership in Practice• Understanding & Managing Inner Strength• High Performing Leadership for High

Performing Teams• Managing Conflict• Coaching for ResultsModule 3: Business Innovation & Best Practice• Port Industry Today• Benchmarking – Asia Port ( Korea / Hongkong

/ Shanghai / Yantian )• Your Role in Company• Business Ethic II• Strategic Mapping for Intrapreneur ProjectModule 4: Leadership TalkLeadership Talk will be held twice during the pro-gram and will inviting inspired leaders to be the key note speaker.Module 5: Group Action LearningThe participant will apply what they have learnt into their day to day task

Management Development Program IIThis program aims to develop managerial and leadership competencies of Assistant Senior Manager & Manager through various learning methods such as in-class workshop, group action learning, benchmarking, leaders sharing and mentoring, in order to enhance their knowledge and performance as a Leader that will impact business growth


Program Catalog 2017 Leadership & Management


Leadership

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ObjectivesAfter this course you will be able to:• Explain the stages in the capital budgeting

process as well as identify information and the relevant cash flows in selecting investments

• Analyze the available investment options using a variety of assessment methods

• Apply capital budgeting process in the company

Competencies• Capital Budgeting Process• Investment Analysis

Targeted ParticipantsMiddle Manager & Staff from Finance Division



Link to Business Plan/Business Goals• Assist companies in making investment

decisions and calculate the cost of investment and budgeting need

• Reliable, best in class port and logistics services• Creating and adapting process and technology

according to international standard

Subject covered• Capital Budgeting Overview• The calculation of the incremental cash flow

Cost of Capital• Investment Analysis Method• Case Study (real option in capital

budgeting, lease or buy decision, Replacement decision, mutually exclusive projects)

Capital Budgeting for Port & Maritime IndustryIn real world business situations, we are often faced with several investment options requiring careful analysis in deciding which investment options are more effective and efficient. The Capital budgeting workshop facilitates participants to acquire the necessary skills needed in budgeting. It also provides the knowledge to understand the capital budgeting process as well as its applicability in the company.

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Taxes (Brevet AB + e-SPT)This training aims to improve the participants’ skills and knowledge of the latest tax laws as a result of various legislation changed in taxation as well as the skill to use e-SPT application with the goal of facil-itating both the government and the taxpayer.

Program Catalog 2017


ObjectivesAfter this course you will be able to: Recognize the latest tax law and to prepare SPT both manually and electronically

Competencies• Calculate VAT• Prepare Tax Return• Tax regulation and Documentation• Accurate Income Tax

Targeted ParticipantsMiddle Manager & Staff

Duration2x workshop10 days (80 hours)


Link to Business Plan/Business Goals• Company GCG• Discipline and adherence to a code of business

ethics in our day-to-day conduct

Subject covered• General Provisions and Tax Procedures• Personal Income and SPT income tax • Corporate income tax and SPT corporate in-

come tax• VAT and SPT VAT • Tax Cut/Pick & SPT PPh Pot/Put• Accounting Taxation• PBB/BPHTB/Stamp Duty• e-SPT PPh psl 21, e-SPT Period Income Tax• e-SPT Tax VAT, e-SPT Period Corporate Tax

Finance


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ObjectivesAfter this course you will be able to:• Understand how to manage asset

professionally• Plan, manage, control and evaluate asset

performance• Comprehend the basis of making strategical

decision related to optimize the asset’s utility• Understand the structure, task, and

responsible of the asset manager

CompetenciesFixed Asset Management

Targeted ParticipantsStaf/ Supervisor



Link to Business Plan/Business Goals• Company GCG• Discipline and adherence to a code of business

ethics in our day-to-day conduct

Subject covered• Defining Asset Management• Asset Life Cycle Management• Asset Management Organization Structure• Analyze Task and Responsibility of Asset

Management• Calculate and Assess Company Asset• Internal Control• Documents related to Asset Management

Transaction• Sub System Networking of Asset

Management

Fixed Asset ManagementThe course will provide tools to plan, manage and evaluate the performance of the asset. The participants will be able to solve the problem and make decision making related to the asset management.

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Hedging & Foreign Exchange Risk ManagementThis course will give comprehensive knowledge related to Hedging, Interest Rate and Foreign Exchange Risk Management. Derivative instruments i.e. interest rate swap, futures, forwards will be discussed.



ObjectivesAfter this course you will be able to: • Understand the definition of Foreign

Exchange• Comprehend each party that involve in Foreign

Exchange Market• Understand the function of Money Market• Comprehend the importance of Foreign

Exchange Risk Management• Analyze strategy to minimize the Foreign

Exchange Risk Management• Identify the cause of emergence risk related

to business development action• Comprehend how to handle and control foreign

exchange risk• Comprehend how to mitigate foreign

exchange risk

Competencies• Foreign Exchange• Risk Management• Hedging and Derivatives

Targeted ParticipantsStaff and Supervisor



Finance

Subject covered• Definition of Riks and Risk Assessment• Enterprise Risk Management Framework• Organization and Personnel for Foreign

Exchange Risk Management• Identification Method of Foreign Exchange Risk• Method of Assessing Foreign Exchange Risk

and Probability• Party involve in Foreign Exchange Market• Hedging Transaction Technique


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ObjectivesAfter this course you will be able to: • Understand the requisite knowledge and

professional skills of treasury manager• Examine various strategies for improving

treasury operation

Competencies• Treasury Management• Foreign Exchange• Risk Management

Targeted ParticipantsStaff and Supervisor



Subject covered

• Foreign Exchange• Treasury• Liquidity Risk• Evaluation of Treasury Management• Interest Rate• Interest Rate Risk Management

Treasury Management & Foreign ExchangeThis course will gives comprehensive knowledge related to funding and liquidity management, foreign exchange and interest rate risk management and treasury.

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Finance for Non Finance ManagersUnderstanding finance is part of any managers’ roles. It can, however, be challenging without knowledge of accounting. This course provides the basic knowledge in key financial documents and processes to help managers meet the financial requirement more effectively.



ObjectivesAfter this course you will be able to: Classify financial documents, financial performance and budget analysis

Competencies• Financial Report• Financial Performance• Managing Budget

Targeted ParticipantsManager/Middle Manager



Link to Business Plan/Business Goals• Excellent Finance and Human Resource

Performance• Strengthening the capacity of our human

resources

Subject covered• What constitutes balance sheets, income

statements, cash flow statements as well as the importance of notes and accounting policies

• Financial ratio analysis• Key non financial performance measures• Cost considerations (causes and avoidance)• The concept of contribution and marginal

costing• Corporate financial planning• Measures of performance including ROE, ROA

and EVA• Working capital management• Growth, cash-flow and profitability

considerations• Discounted cash-flow and capital costs• Principles of valuation and value creation

Finance


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ObjectivesAfter this course you will be able to: • Have a better knowledge the Key HR roles for

Non-HR Management.• Understand the functions, duties and

responsibilities of the HR in managing human resources in the company effectively.

• Have capability to analyze the training needs of their subordinates & coach / train them effectively.

• Recognize their Legal Right in handling disciplinary issues

Competencies• Financial Report• Financial Performance• Managing Budget

Targeted ParticipantsSenior Manager, Manager & Assistant Manager non HR



Link to Business Plan/Business GoalsHR Performances

Subject covered

• Human Resources Management (HRM) - Overview• Differentiate Role of line manager and HR

Manager in Human Capital Management• HR Planning• Recruitment & Selection• Training & Development• Performance Management• Compensation & Benefits• Industrial Relations

HR for Non-HR ManagersThis course is designed for Non-HR Managers from various departments / units who are required to play a more effective HR role in managing their department/unit; start from staff recruitment & selection, training & development, disciplinary actions handling, staff motivation & conduct of performance appraisalThe participants will learn the basic of Human Resource Management at the ground level, making it suitable for Non-HR, who have not received the provision of HR theories to attend this course. The course is designed as a Best Practice to provide practical skills provision and management of human resources within the company that covers the entire HR function


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Human Resources

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Fundamental of Industrial RelationshipThe course is to ensure the capability of HR function when improving the relationship between employees and management which stem directly or indirectly from union-employer relationship, the relationships between employees and employers within the organizational settings. Participants will gain practical knowledge of the provisions of the legislation in force and its correlation with employment issues that arise. Thus, any employment problems encountered will be easy to understand and be understood so that it can be completed quickly and accurately



ObjectivesAfter this course you will be able to: • Explain the function of Industrial Relationship

and how the Managerial level can manage a better relationship with the Labor Union of Company to achieve Win - Win Solution Results

• Apply the knowledge on handling complaints and dispute resolution, workplace cooperation, conflict prevention and resolution, and problem solving

CompetenciesRelationship Building

Targeted ParticipantsGeneral Manager, Senior Manager, Assistant Senior Manager and Supervisor



Link to Business Plan/Business Goals• Strategic Management• Cross Functional Capability

Subject covered

• Overview Employment Law (Law No. 13 of 2003)

• Introduction to Industrial Relations, Working Relationship Status PKWT and PKWTT / Outsourcing Regulations

• The provision of benefits and facility Employment Termination (PHK) Money Severance Dispute Settlement

• The Human resource management, employee relations, and union-management (or labor) relations

Human Resources


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Competency Based Human Resource ManagementThis course covers the key areas of HR policies and procedures that adopt best-practices to compete more effectively to attract talent. The course provides an approaching strategy to integrate and examines all human resource management activities against competencies, which describes as a range of activities undertaken to achieve successful job performance.



ObjectivesAfter this course you will be able to: • Develop managing HR policies and procedures,

as well as the terms and conditions of employment.

• Construct a standard criteria to be applied in a variety of personnel functions

• Identify each competency and to develop the competency framework and the competency model

CompetenciesHuman Capital Management

Targeted ParticipantsStaff from HR Division and Manager from other division



Link to Business Plan/Business GoalsImproving skills and performance of HR team member

Subject covered

• Competency framework• Competency model• Competency Identification• Competency Assessment• Competency Profile

Human Resources

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ObjectivesAfter this course you will be able to: • Identify appropriate talent segmentation• Identify Talent Model related each talent

segmentation• Comprehend appropriate system in order to

acquire, develop and retain talent• Understand the principles and mechanism of

career path, career mobility to develop talent• Comprehend process of performance

management

Competencies• Talent Management• Performance Management• Human Resource Management




Link to Business Plan/Business Goals• People First,• Developing a Great Place to Work for Our People• Strengthen the capability of our human resource

Subject covered

• Talent Management Framework• Talent Management Activity related to Business

Strategy• Identify and Talent Selection• Retention Talent Model• Peformance Management System

Talent ManagementThis workshop will help participants to undertand the whole Talent Management concept and process. It will help participant to measure talent and decide how to help people grow and develop their career.



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RemunerationThis course will help participant to understand the remuneration concept and implement the technique to formulate the remuneration system



ObjectivesAfter this course you will be able to: • Comprehend role of Remuneration

Management to increase the effective of human resource managenent

• Understand the technique to formulate remuneration system

• Implement remuneration system related to company characteristic

Competencies• Remuneration• Performance Management• Human Resource Management

Targeted ParticipantsStaf/ Supervisor/ Assistant Manager



Link to Business Plan/Business Goals• Exciting enterprise for our people • Strengthen the capability of our human

resources

Subject covered

• Remuneration System Strategy• System and Rules related to Remuneration• Technique to Develop Remuneration System• Component of Remuneration System• Implementation of Remuneration System

Improvement

Human Resources

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REMUNERATION

$Rp.

ObjectivesAfter this course yo will be able to: • Improve service attitude when dealing with

customer in every interaction• Comprehend related technique to understand

customer problem• Recommend appropriate procedure and service

for customer• Help customer in unfavorable situation• Create a good company brand image to increase

the service level for customer

Competencies• Customer Service Orientation• Customer Relationship




Link to Business Plan/Business Goals• More effective in managing customer

relationships, understand better the customer profile

• Building a long term relationship with customers

Subject covered

• Concept of service• Effective Communication• Strategy to increase service level• Technique to heal the relationship with customer• Develop Professionalism in Customer Service

Customer Service Management This workshop emphasizes to the participants the importance of customer centric quality. It also provides participants with the tools to develop and to systematically apply service excellence in their respective company.



Soft Skill

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Complaint Handling StrategyThe course is especially designed for front liner that handle the complaint from customer. It will give participants an understand of customer characteristic and handling complaint.



ObjectivesAfter this course yo will be able to: • Comprehend Complaint Handling Method• Understand Customer Characteristic• Comprehend Technique to Heal Relationship

with Customer

Competencies• Complaint Handling• Customer Relationship Management

Targeted ParticipantsStaf/ Supervisor/ Assistant Manager



Link to Business Plan/Business Goals• More effective in managing customer

relationships, understand better the customer profile

• Building a long term relationship with customers

Subject covered

• Cause of Complaint• Characteristic Difficult Customer• Complaint Handling directly or using media• Type of Attitude that Ease the Customer• Technique to heal the relationship with

customer

Soft Skill

Lead

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ObjectivesAfter this course yo will be able to: • Understand Self Communication Style and the

Impact• Comprehend Coaching Concept and Leader as a

Coach• Understand Principal of Coaching and Mentoring

and how to Implement it• Delegate Task Effectively

Competencies• Coaching• Mentoring

Targeted ParticipantsGeneral Manager/ Senior Manager



Subject covered

• Concept and Principal of Coaching and Mentoring• Coaching and Leader as a Coach• Coaching and Mentoring Simulation• Technique of Delegation and Giving Feedback

Coaching & MentoringThe course is designed for Top Manager to develop their coaching or mentoring skills.



Soft Skill

Leadership

& M

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ent


Managing Organizational ChangeThe program will guide on how to prepare, equip and support participants to successfully adopt change in order to drive organizational success and outcomes. The participants will also discuss the cause of change failure and how to manage the resistance from another group/individuals.



ObjectivesAfter this course yo will be able to: • Understand factor that triggers a Change• Comprehend staging of a Change• Understand the cause of change resistance

Competencies• Complaint Handling• Customer Relationship Management

Targeted ParticipantsGeneral Manager/ Senior Manager



Subject covered

• What is Change and What is the Trigger?• Staging of Change• Communication Strategy • Cause of Change Failure• Resistance and Intervention

Soft Skill

Lead

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ip &

Man

agem

ent


ObjectivesAfter this course yo will be able to: • Understand concept and role of a Leader• Develop competency and leadership skill• Manage team effectively

Competencies• Leadership• Develop others

Targeted ParticipantsStaf/ Supervisor/ Assistant Manager/ Assistant Senior Manager



Subject covered

• Leadership Concept• Key Success of a Leader• Self Development Technique• Develop Leader Character• Strategy and Technique to manage Subordinate

Effective Leadership This training will gives participants skills to recognize traits and styles effective leadership in order to manage and develop their team.



Soft Skill

Leadership

& M

anagem

ent


ObjectivesAfter this course you will be able to:• Understand how to manage yourself and your

talent• Implement the appropriate problem solving




• Communicate effectively and how to practice an effective listening

Competencies• Driving for Result• Developing Others• Team Leadership• Customer Service Orientation• Business Acumen• Creativity

Targeted ParticipantsSelected Staff/ Officer (Future Talent)

DurationSeries Program, 3 PhasesWorkshop: 3 @ 3 daysLeadership Talk 2xBenchmarking : ASEAN/ASIA PortProject Improvement AssignmentMentoring


Subject coveredModule 1 : Personal Mastery• Understanding Yourself and Strive for Exellence• Practical Problem Solving• Individual Development PlanModule 2 : Leadership Mastery• Effective Leadership in The Workplace• Managing High Impact Presentation• Leadership OutbondModule 3: Business Mastery• International Trade & Logistics• Port Industry Landscape and Impact to Opera-

tion• Managing Service to Excellence• Identifying and Interpreting Port Performanccce

Indicator• Port Project ManagementModule 4: Leadership Talk• Leadership Talk will be held twice during the

program and will inviting inspired leaders to be the keynote speaker.

Module 5: Project Improvement Assignment• The participant will apply what they have learnt

into their day to day task

Port Talent Development ProgramThis program aims to empower future leaders of the company with various knowledge related to the core business, leadership, and soft skills, in order to enhance their competencies, leadership skills, and performance. This program allows participant to further enhance their knowledge by visiting ports outside of Indonesia as a benchmark and as an overview of Operation in other port corporation.

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Synergy Program PT Pelabuhan Indonesia I-IV (Persero) Program Catalog 2017



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ObjectivesAfter this course you will be able to:• Define 3rd Party Logistics and it’s role within the

logistics processes/value chain• Operate the 3rd Party Logistics System• Describe the processes and related tasks of

handling sea import job

Competencies• Knowledge on Non Container Terminal

Operation and how to measure operation performance parameters

• Knowledge on Terminal Operation and ways of measuring operation performance

• Safety Fundamental• Basic Dangerous Good

Targeted ParticipantsField Coordinator & Staff



Subject covered• Non Container Terminal Operation• Non Container Terminal Performance• Health & Safety • Container Terminal Operation• Container Terminal Operation• Dangerous Good

Improving Terminal Operation (ITP)This training provides knowledge regarding Non Container and Terminal Container operation as well as vessel operation, wharf operation, yard operation, warehouse operation and receiving delivery operation. Participants are expected to know parameters of operation performance in terminal and know how to calculate those parameters. Participants are also given knowledge about Health & Safety at the workplace as well as Dangerous Goods.

For further information please do not hesitate to contact us. Yanuar Evyanto : +62 [email protected]@gmail.com

Joint Training

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Program Catalog 2017 Synergy Program PT Pelabuhan Indonesia I-IV (Persero)


ObjectivesAfter this course you will be able to:• Understand the role as the head of operation in

increasing performance• Overcoming problems in the terminal with a

quick and correct solution

CompetenciesUnderstand and can implement key principles of terminal operation

Targeted ParticipantsSupervisor & Field Coordinator



Subject covered• Terminal as a system• Vessel, Yard, Gate Operasion• Effective performance management• Revenue & Cost• Labour management• Safety & environment

Supervising Terminal Operation (STO)This STO training is designed to increase the basic competency of supervisor as head of operation. The subject matters discussed in this training include all things that are handled daily by supervisors in the their workplace.

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For further information please do not hesitate to contact us. Yanuar Evyanto : +62 [email protected]@gmail.com

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ObjectivesAfter this course you will be able to:• Able to map issues related to archiving• Produce guides, classification, retention of archive• filings of archive

Competencies• Records creation and use• Active and inactive records systems• Records appraisal, retention and disposition• Vital records identification and protection

Targeted ParticipantsSupervisors and staff responsible for the manage-ment of the archives of each division

Duration3 days (24 days)


Subject covered *Module 1 : Office Management• Office as information center• Correspondence• Basic terms and letter writing Steps• Section and Letter Format

Module 2 : Archive/Record Management• Introduction To Records Management• Setup Inactive Archive• The Design Of The Setup Program Inactive Archive• Practice of Archive Filings• The Practice Of Archival Description• The Practice Of Setup Inactive Archive

Module 3: Official Script• Format and Security of official script• Distribution, storage and media official script

Module 4: IT for Archival• E-Filling System• Document Management

*The material can match the specific needs of the

user

Record Management/ArchiveGood record keeping can help organization to protect business, measure performance and maximize profits. Business records are the source documents, both physical and electronic, that specify transaction dates and amounts, legal agreements, and private customer and business details. Therefore, business is required to have a good record management system in order to meet regulatory & industrial standard requirements, operational needs;

For further information or if you have any questions please do not hesitate to contact us. Lira Redata : +62 817 118 [email protected]@gmail.com

Joint Training

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ObjectivesAfter this course you will be able to:• Understand the concept and learner

organization• Produce a Blueprint of Knowledge

Management, policies, tools, and programs• Understand the creation of information

repackaging and sharing activities• Resources Mapping

Competencies• Blueprint• Accelerated Program for KM

implementation• Information and Knowledge Repackaging

Targeted ParticipantsSelected Staff/ Champion

DurationSeries Program, 3 PhasesWorkshop: 3 @ 3 days


Subject covered *Module 1 : Knowledge Management Concept

• Introduction To Knowledge Management• SECI cycle• Assessment Of Knowledge Management

Module 2 : Blueprint• Implementation of Knowledge Management

• Tacit knowledge and Explicit Knowledge

mapping

• The creation of policies, programs and

Knowledge Management Tools

Module 3: Tacit Information Packaging• Information Repackaging• Knowledge Sharing

* The material can be tailor to the specific needs of users

Knowledge Management TrainingKnowledge are an important asset of the company in the face of all the changes and global competition. Experience in many companies prove that companies that manage explicit knowledge and tacit knowledge well can bring forth innovations become starting capital for the company in achieving its

For further information or if you have any questions please do not hesitate to contact us. Lira Redata : +62 817 118 [email protected]@gmail.com Jo

int

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ObjectivesAfter this course you will be able to:• Identifying information needs related to certain

jobs in a company• Engaging information consisting of search and

selection of online information resources in the primary collection of the library or on the internet according to information needs of the company

• Conduct evaluation of information sources, as well as the search process that is perform individually

Competencies• Identification Information• Information Retrieval• Selecting appropriate information• Using and transforming information

Targeted ParticipantsSelected Staff/Assistant Manager

Duration3 Days


Subject covered *Module 1 : Identification Of Basic Needs Information• The definition of information needs for problem solving• Limitations On Information Needs• The planning and preparation of information retrieval

Module 2 : Searching and information access• Keyword Search Information• Boolean Logic• The use of online sources effectively

Module 3: Synthesis, evaluation, and Information Ethics• Product Information Forms• Evaluation of Information• Plagiarism

*The material can match the specific needs of the user

Information LiteracyThis training aims to provide an information literacy skills including the ability to identify the information, to search for information, to select the information, to use and transform information into knowledge, and communicate new information/knowledge to others through various media within the principle of legal and ethics that may increase the company’s business in order to manage information to business interests.

Joint Training

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For further information or if you have any questions please do not hesitate to contact us. Lira Redata : +62 817 118 [email protected]@gmail.com

ObjectivesAfter this course you will be able to:• Define all essential aspects of modern

management in the port. • Define Strategic policy issues on international

trade, port and shipping related business, master planning, public and private port responsibilities, port authority duties, safety and security, marketing and promotion, terminal management and logistics are tackled from a public and private port point of view.

CompetenciesPort Management

Targeted ParticipantsGeneral Manager, Manager, Port Planner, Logistic & Related Industry Officers

Duration8 Weeks ( 240 effective hours)


Subject covered New Blended Learning Approach :• 1st workshop :

- Pre-inclass (e-learning)- Inclass :

Module 1 : International Trade And TransportModule 2 : The Organization of a Port System

• 2nd workshop :- Pre-inclass (e-learning)- Inclass :

Module 3 : The Functioning of A Port SystemModule 4 : The Future Challenges To ports

• 3st workshop- Pre-inclass (e-learning)- Inclass :

Module 5 : Methods and Tools of Modern ManagementModule 6 : Commercial and Economic Management

• 4th workshop- Pre-inclass (e-learning)- Inclass :

Module 7 : Administrative and Legal ManagementModule 8 : Technical Management and HR Development

Modern Port ManagementAn UNCTAD Module SeriesThe Modern Port Management course consists of 240 hours of instruction over a two-year period. Participants must successfully complete eight modules and defend a final dissertation in order to obtain the UNCTAD Certificate in Modern Port Management. The course content is adapted to local contexts, and the the final dissertation identifies challenges within the participants’ respective ports to propose concrete management solutions.

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“Coming together is a beginning. Keeping together is progress. Working together is success.”

- Henry Ford