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Issue 154 • March 2017

Pennine News

Building a positive future - £30m investment in Trust

INSIDE this issue:

• Turning up the HEATT with new joint pilot at Rochdale Infirmary

• £500,000 investment in specialist radiology room at North Manchester

• SWAN end of life care model launches at Trust

• Living with and beyond cancer programme update

137 more Health Care Assistants

investment in ourstaff - training

and development

Over 300 new Nursing and Midwifery staff

£20.5mnew investment in...

£10mEssential capital estates

building work

£1m investment in our IT and information systems

new medical and clinical equipment

35 more Doctors

£2.5m investment in developing

site-based operational infrastructure

North ManchesterGeneral Hospital (£5m)

The Royal Oldham Hospital (£5m)

27 more Midwives

170 more Nurses

£10m

25 more Allied Health Professionals

In the news2 March 2017

Swan end of life care model launches at TrustTHE Swan end of life care model has been launched at Pennine Acute Trust.

Swan offers dedicated support to patients in the last days of life and to their families into bereavement and beyond. The scheme is a national scheme which is present in 47 Trusts up and down the country. It was set up by the Trust’s new assistant director of nursing, Fiona Murphy MBE.

A special opening event was held at Fairfield General Hospital to celebrate, which was attended by Fiona Murphy MBE, Trust medical director Prof Matt Makin and Trust deputy chief nurse Jill Byrne.

Fiona Murphy MBE said: “I really believe end of life care is everyone’s business and it is about getting it right for every patient every time, irrespective of their place of death. It is really important to look after our families as well as our patients at this really difficult time. This is what our new Swan scheme is all about.

“End of life care is a difficult period for patients and relatives and there are many choices available to them, for example the decision to sign the organ donor register and whether they would prefer to die at home. The Swan scheme will give them the help they need to understand those choices.”

Alice Davies, Macmillan associate lead cancer and palliative care nurse at Pennine Acute said: “The quality and high standards in which we all deliver end of life care to our patients and families within all care settings is so important. The memories of this care stay with those that are left behind and we only have one chance to get this right for our patients. The Swan scheme is a model of best practice and will further facilitate

excellence within the provision of end of life care.”

The Swan scheme uses a swan symbol to represent end of life and bereavement care. Where the swan sign is displayed it allows relatives to have open visiting around the clock.

The swan symbol also acts as a reminder to staff to be extra caring and to pay extra attention to relatives and friends whose loved ones are in the last stages of life and in their greatest time of need.

As part of the Swan scheme the Trust has committed to opening bereavement centres this year at North Manchester General Hospital, The Royal Oldham Hospital and Fairfield General Hospital. The family room at Rochdale Infirmary will also be refurbished.

As part of the new Swan scheme relatives are given ‘memory bags’ for deceased patients’ property, replacing the traditional plastic bag. Family are also encouraged to take locks of hair, take hand prints and spend close family time together before bereavement.

Pictured, left to right: Amanda Taylor-Barnes, bereavement service/general office manager; Milly Cooke, end of life and bereavement specialist nurse; Dr Paul Cook, Dr Kershaw’s Hospice medical director; Alice Davies, Macmillan associate lead cancer and palliative care nurse; Fiona Murphy MBE, assistant director of nursing and Professor Matthew Makin, executive medical director.

excellence within the provision of end of

Religiousawareness inbereavement

Inside NewsTHE Trust has several communication tools to help keep staff up to date:

Team Talk is sent round monthly, for use in all team briefings.

The Weekly Message is emailed on Tuesdays and contains news about the Trust, our staff and services.

Weekly bulletins are emailed on Mondays and contain a range of operational and site information.

Online copies of all the bulletins and Team Talk, plus more, can be found on the Trust intranet at nww.pat.nhs.uk/communications

You can send your stories for either Pennine News or for local media to Trust communications at trust.communications@pat.nhs.uk or call Nicola Berry on 44284.

If you have any ideas, views or suggestions regarding communications across the Trust, please email staff.views@pat.nhs.uk

ContentsLiving with and beyondcancer programme update ......... Pg 4Trust consultant is head ofLancaster Medical School ............. Pg 5Pennine SAS conference .............. Pg 5Ward managers’ festival oflearning ......................................... Pg 5Pre-employment course hitsthe mark for Anna........................ Pg 6National apprenticeship week .... Pg 6£500,000 investment in NMGHspecialist radiology room ............ Pg 7R&D team at PAT and Salford join .................................... Pg 7Diary dates .................................... Pg 7Team Talk ...................................... Pg 8Team focus on prostate cancer nursing ............................... Pg 9Frailty summit at NMGH .............. Pg 10Anti-fraud policy revised and updated .................... Pg 10New HEATT pilot at RI ................. Pg 11 Toni wins Pumping Marvellous Award ........................ Pg 12Homeless event at Rochdale ....... Pg 12New medical workforce dept ...... Pg 13Thought for the month ............... Pg 13Charity news ................................. Pg 14Staff engagement update ........... Pg 15Physio staff stepped up togetting active challenge .............. Pg 15Staff notice board ........................ Pg 16

Please recycle this magazine

“Building a positive future”: £30m of new investment in frontline services to support staff on improvement journey CHIEF executive, Sir David Dalton has announced that over £30m of new funding has been secured to invest in frontline services, to support staff and to help pay for hundreds more nurses and doctors.

In a positive message, Sir David confirmed that £20.5m of new additional money has been secured to be used to support frontline staff in the Trust’s improvement journey at its four hospitals.

The money will be used to pay for over 300 more nursing and midwifery staff over the next three years, 35 more doctors, 35 more allied health professionals including clinical therapists, new medical equipment, £1m of investment in new IT and information systems, and £2.5m of investment in developing hospital site-based operational infrastructures.

In August last year, the Trust announced that it had secured £9.2m from its local Clinical Commissioning Groups (CCGs) to enable the Trust to put in place both immediate and short term measures to ensure services were safe and reliable. Much of this money has been spent on strengthening medical and nurse staffing in pressured services, such as maternity, paediatrics and urgent care, and investment in the Trust’s new Nursing Assessment and Accreditation System (NAAS) for its hospital wards.

In October last year, the Trust announced that as part of its Improvement Plan 31 new midwives had been recruited and had started in post across the two maternity units at North Manchester General and The Royal Oldham Hospitals. Since April 2016, over 50 new midwives have been recruited into post by the Trust in addition to 109 new registered nurses, 149 healthcare support workers and 36 new doctors.

In addition to the £20.5m, the Trust has also successfully secured £10m for essential capital investment in the estates and facilities at the North Manchester General Hospital and The Royal Oldham sites. Both sites have been

allocated £5m each. The £5m for the North Manchester site is on top of the £5m that is being spent on the construction of a new 24-bed intermediate care unit at the moment.

Sir David Dalton, said: “This £30m of additional money will be invested in frontline services and will be used to support staff and help us employ more doctors, more nurses, more midwives and more clinical staff in areas where we need them. As part of our improvement work, we have listened to our nursing staff who have told us that we need to increase our nursing and midwifery staffing levels on our wards to ensure staff are supported and that patients are getting the very best care they need. I have accepted their recommendations and so £10m has been set aside to recruit over 300 more nursing and midwifery staff over the next few years across all of our hospital sites.

“This is a significant amount of money that is part of a financial commitment to support the Trust’s improvement journey. This funding recognises all of the hard work, changes and improvements that have been delivered by our staff at all levels over the last few months.

“The investment is an endorsement from our external partners of the confidence they have that our staff and our new site-based leadership teams can and will deliver the necessary changes to improve services further and in building a positive future for our staff and the local communities we serve.

“The additional £10m of capital investment

is also a significant commitment to begin the development of our hospital sites, firstly at The Royal Oldham Hospital and North Manchester General Hospital where both staff and patients will benefit. This investment for North Manchester General demonstrates the steps we are taking with our commissioners to plan for a vibrant and sustainable future for the site, integrating improved hospital services with a range of wider services. The aim is to ensure that the hospital remains a key asset for the local community that will provide services that best meets the healthcare needs of local people. We know this hospital has old and disused buildings which will require further substantial capital investment so that it is fit for purpose in the future.”

This new investment has been secured following support and agreement with the Trust’s four local healthcare commissioners (CCGs) in Bury, Oldham, North Manchester, Heywood, Middleton and Rochdale, and also with NHS England, NHS Improvement and the Greater Manchester Health and Social Care Partnership.

The Trust’s Improvement Plan is monitored by the Pennine Improvement Board and progress is discussed at the Trust’s public Board meetings. It is publicly available on the Trust’s website at www.pat.nhs.uk.

3In the news

£10m to recruit over 300 more nursing and midwifery staff

Money for 35 more doctors and 25 more Allied Health Professionals

£10m on essential capital estates building work at The Royal Oldham and North Manchester General Hospitals

£2.5m investment to develop new hospital site-based infrastructure

£1m investment in IT and data information systems

Investment in new medical and clinical equipment

Investment in staff training and development

Trust launches Nursing Assessment and Accreditation System (NAAS)A KEY aspect in the Trust’s Improvement Plan is the development and roll out of core nursing standards and ward improvement goals for all wards and departments, supported by the implementation of the Nursing Assessment and Accreditation System (NAAS).

All inpatient wards will eventually be assessed against this framework designed around 13 standards with each standard subdivided into environment, care and leadership. The NAAS is designed to support nurses in practice to understand how they deliver care, identify what works well, and where further improvements are needed for patients. A NAAS team at Pennine has been formed to implement the Salford model here. Two members of staff; Helen Carter, lead nurse (seconded from SRFT in August 2016) and Jane Garforth, senior sister at Pennine, are supporting wards. The aim is to have conducted an assessment of all 59 wards by 12 June 2017; this will include a re-assessment of the pilot wards using the final NAAS documentation. When this phase has been completed, consideration will be given to expand it to cover all specialties including maternity with a total of 93 clinical areas. So far the NAAS has been rolled out across 25 wards. The latest area to be assessed was AMU at Fairfield. Congratulations to all staff on the unit for achieving a green assessment! For more information contact helen.carter@pat.nhs.uk or jane.garforth@pat.nhs.uk

News - Trust stories4 March 2017

Elements of the CRP include:

Holistic Needs Assessment and Care Planning – A holistic needs assessment (HNA) is a simple questionnaire that is completed by a person affected by cancer. It allows them to highlight the most important issues to them at that time, and this can inform the development of a care and support plan with their nurse or key worker.

Cancer Treatment Summary – A document (or record) completed by secondary care professionals after a significant phase of a patient’s cancer treatment. It describes the treatment, potential side effects and signs and symptoms of recurrence. It is designed to be shared with the person living with cancer and their GP.

Cancer Care Review – A discussion between a patient and their GP or practice nurse about their cancer journey. It helps the person affected by cancer understand what information and support is available to them in their local area, open up about their cancer experience and enable supported self-management.

Health and Wellbeing events – Events that provide information and support on things like benefits and other financial support, getting back to work, diet and lifestyle and long-term side-effects of treatment.

Living with and beyond cancer programmeWhat has been happening over the last year?

IT has been over 12 months since the Macmillan Living With and Beyond Cancer (LWABC) project team appeared for their ‘60 Second Interview’ in Pennine News.

Since then the project team (funded for two years by Macmillan Cancer Support, working in partnership with the Trust) have been facilitating and supporting the Trust’s cancer teams to embed the ‘Cancer Recovery Package/CRP’ across all cancer pathways and addressing any barriers to implementation.

The CRP (shown below) is a series of evidence based interventions, which when delivered together, will greatly improve the outcomes and coordination of care for people living with and beyond cancer (National Cancer Survivorship Initiative/NCSI 2012).

Debbie Ashforth, project lead, said: “We have been making great strides since we commenced at the Trust in August 2015. We have an established project steering group and have held eight cancer pathway mapping events to support implementation of the Cancer Recovery Package.

“Our collaborative work across community, primary, secondary and tertiary care has helped to ensure that everyone understands the patient journey and has established how we can work together to implement these important initiatives across our cancer pathways.

“Working alongside the project team is our patient and carer involvement group – Pennine Acute Macmillan Patient Engagement Representatives (PAMPER); people all affected by cancer and who are helping to ensure the patient voice is at the heart of decision making.

“A huge challenge has been faced due to the sheer size of Pennine Acute. Despite this, I am very pleased with progress, which without doubt would not be as successful without the engagement and commitment of staff. I would like to take this opportunity to thank everyone for their continued support. We will continue to engage with our CCGs in the North East Sector and tertiary care settings to ensure the work we are doing dovetails with other organisations involved in the patient’s journey.”

If you would like to find out more about the Macmillan LWABC programme, please contact Debbie Ashforth debbie.ashforth@pat.nhs.uk or telephone 0161 626 1251 (Int. 71251) or visit their intranet pages.

Note: The Macmillan LWABC project team work collaboratively with the Macmillan Cancer Improvement Partnership (MCIP) that lead on improvement initiatives within the breast and lung cancer pathways. For queries in relation to this, please email: smccg.mcip@nhs.net

Macmillan LWABC project team (from left to right): Debbie Ashforth, programme lead; Helen Wrench, quality improvement facilitator; Emily Sidebottom, user involvement coordinator and Anne Ogden, PA. Prostate cancer UK nurse Andrew Forkin is featured on page 9.

New faces supporting the teamHelen Wrench joined the team in November 2016 as the Macmillan quality improvement facilitator and Emily Sidebottom started her role as the Macmillan user involvement coordinator at the end of January 2017.

Linking in with the team is Andrew Forkin who works as a prostate cancer UK nurse (funded by Prostate Cancer UK) and his main objective is to develop a package of on-going support for men with stable prostate cancer who have been discharged

from hospital.

5In the news

Ward managers’ festival of learningOUR ward managers are critical leaders within the Trust, ensuring the delivery of safe, effective and person centred care.

During 2016 they participated in a leadership programme focusing on the development of the individual within the context of the challenges they face within their role.

The programme was developed by the organisational development team and aligned to the Trust’s leadership and quality strategy at Pennine. Ward managers from across the Trust came together in four cohorts and their learning was supported by Salford University, participation in action learning, scenarios with subject matter experts to maximise learning through solution focussed and guided reflection simulation.

They undertook work based projects aligned with the delivery of high quality patient care and project progress was showcased at a Festival of Learning last November with invited guests from across the Trust. The day was hosted by Jill Byrne, interim associate chief nurse who said: “It was a fantastic day, truly inspiring and demonstrated the excellent nursing practice that is on-going across the Trust.”

Jill was particularly impressed with the projects, keeping her promise to take them to the Chief Nurse Away Day, where time was spent reading through them with a number of themes becoming apparent:

Innovative project ideas Transferability of projects using ‘learn & spread’ methodologies The themes could be trended to particular groups such as deteriorating patient collaborative

Jill added: “It was felt that more work could be done with the projects and it is really important to acknowledge that the ward managers’ work has been listened to and appreciated by the Trust’s senior nursing team and that this work continues.”

DR Rachel Isba, consultant in paediatric public health medicine at Pennine Acute, has been appointed as Head of Lancaster Medical School, where she will have responsibility for a wide range of leadership activities.

Dr Isba will split her week between the University and the NHS, where she will continue working in the emergency department at North Manchester General Hospital.

Key responsibilities of the job include providing academic leadership, encouraging excellence in teaching and research, and managing and developing the Medical School, its staff and its activities.

Dr Rachel Isba said: “I am really looking forward to returning to Lancaster Medical School to lead it at such an exciting time in its development. All being well, the GMC will give the University medical degree awarding powers very soon and we will graduate our first cohort of Lancaster doctors over the summer. This is an amazing achievement for all involved and something the University can be extremely proud of.”

Professor Andrew Rowland, consultant in paediatric emergency medicine and interim deputy medical director at Pennine Acute said: “We are incredibly proud that Dr Rachel Isba works with us in our paediatric emergency department at North Manchester General Hospital. Rachel’s passion for paediatric public health medicine, and the innovative role

this should play in a children’s emergency care setting, is leading the way for other units to consider how such new models of care delivery might be able to occur in the future.

“Rachel’s new appointment is testament to her clinical expertise as well as her outstanding academic achievements in medical education and we wish her every success in the future. We also look forward to seeing how future partnerships, including research and education, can develop between our department and others as a result of Rachel’s appointment. Many congratulations to her.”

Trust consultant named Head of Lancaster Medical School

Pennine SAS conference - Celebrating success

A CONFERENCE to celebrate the success and contributions which SAS doctors make to the Trust saw an enthusiastic turnout.

Dr Basharat Hussain, specialty and associate specials (SAS) doctors’ lead thanked both attendees and speakers who contributed to making the Trust’s first SAS conference such a success.

Mr Mohammed Zahir, director of medical and dental education – postgraduate, provided a comprehensive update on the current climate and a positive outlook regarding the future for SAS doctors within the Trust; Professor Matt Makin, executive medical director, led an interactive session about the future of services within Pennine Acute and this led to a healthy conversation about any concerns which staff had.

Dr Hussain said: “I would like to thank Dr Anton Sinniah, deputy medical director; Dr Fayeza Muktadir, SAS Doctor; Sharon Taylor, assistant director – office of the medical director; Leanne Bond, Jane Mitchell and Taria Eckersall, medical and dental education administrators, for all of their hard work in planning the conference and making it the success that it was.”

The next SAS conference will be held on Wednesday 29 November 2017, at

Fairfield’s Education Centre.

News - Trust stories6 March 2017

THIS year is the 10th anniversary of National Apprenticeship Week. The overarching theme for this year is ‘Ladder of Opportunity!’- focusing on the progression routes of apprenticeships, from traineeships through to higher and degree level apprenticeships.

There has never been a better time to undertake an apprenticeship, or to hire an apprentice. With the introduction of the Apprenticeship Levy in April 2017, the Trust will have access to funds to spend specifically on apprenticeship training for both existing and new staff.

Now is the ideal opportunity to think about recruiting an apprentice and the value that they can bring to your department, or to apply to undertake an apprenticeship from entry level to degree level.

Apprenticeships are currently available in hundreds of subjects from management and laboratory support to facilities operations and healthcare assistant support, with many more in development including a degree level apprenticeship in nursing.

To celebrate National Apprenticeship Week, the learning and organisational development department are hosting a series of events for staff to come along and find out more information.

Managers’ Events – recruiting to apprenticeships

Information for existing staff – manned stands

For further information on apprenticeships please contact pam.earley@pat.nhs.uk for non-clinical roles, and Beverley.nixon@pat.nhs.uk for clinical roles.

Pre-employment programme hits the mark for AnnaTHE learning and organisational development department deliver a pre-employment programme which is contributing to the recruitment of healthcare assistants within the Trust.

Anna Duckworth is one of the successful students who has now gained employment. She started a pre-employment programme with Pennine Acute in July 2016. In her own words, she found school difficult and left with minimal qualifications. She always wanted employment in a caring role, but never had the opportunity or qualifications to achieve this.

As a single mum she had been unemployed for a long time as she’s been at home looking after two small children. Volunteering in a care home to gain confidence and experience, she then decided to enrol on the Pennine HCA course with the help of The Work Company.

Anna worked really hard in the four weeks of classroom based sessions to obtain a BTEC Level 1 Certificate in vocational studies. She was committed, friendly and very supportive of others who needed help and was able to organise her time to juggle her studies and childcare. She completed the maximum of 24 hours per week allowed on placement on her allocated ward and worked a mixture of shifts to fit in with the service need.

Dawn Wright, a relative of a patient cared for by Anna wrote to the ward manager on I5 at North Manchester General Hospital, stating that she is “outstanding with the patients and visitors making them feel special. Her persona and manner are fantastic and she brightens the ward and lives of every patient she meets. She is a credit to the hospital. She oozes sunshine and compassion from every bone in her body.”

Stacey Hoskin, placement support facilitator from the L&OD department added: “Ward staff have said that Anna was fantastic with the patients and that you would never know she was only a trainee.”

In addition to gaining a BTEC, during her programme Anna also completed the Care Certificate. This is designed for staff who are new to care, in order that they may demonstrate they are competent and knowledgeable to provide high quality fundamental care.

Throughout the course with the help of all staff involved Anna has grown in confidence, gained new skills and made new friends. Due to her excelling during her ward placement, Anna successfully applied for and has gained employment as a healthcare assistant for the Trust and is looking to the future and completing her Level 2 Apprenticeship in clinical healthcare support.

The pre-employment programme team are keen to offer placements throughout the Trust. If you would like more information please contact Susan Kelly at susan.kelly@pat.nhs.uk or placement facilitator Stacey Hoskin at Stacey.hoskin@pat.nhs.uk

Date Venue (Education Centre)

Time

6 March Room 219, NMGHRoom 122, FGH

11am to 12 noon2pm to 3pm

7 March Room F17, TROHRoom 121, FGH

11am to 12 noon2pm to 3pm

8 March Room D3, RI 1pm to 2pm

9 March Room F17, TROH 11am to 12 noon

10 March Room D3, RIRoom 219, NMGH

10.30am to 12 noon1.30pm to 2.30pm

Date Venue Time

6 March NMGH canteen corridor 9.30am to 1.30pm

7 March RI link bridge 9.30am to 1.30pm

8 March TROH canteen corridor 9.30am to 1.30pm

9 March FGH Broadoak suite entrance

9.30am to 1.30pm

7News - Trust stories

PATIENTS are set to benefit from better quality images and reduced radiation dose as a result of a £500,000 investment in a specialist radiology room at North Manchester General Hospital.

The fluoroscopy room has undergone a make-over and had 10 year old equipment replaced and updated to the latest models.

A new Toshiba Ultimax-I fluoroscopy machine has been installed and the room has been redecorated and remodelled to provide an extra door into the room to avoid staff being irradiated.

Helena Hill, specialist radiographer – interventional/fluoroscopy radiology, said: “The old room was 10 years old and in terms of fluoroscopy machines this is quite old. Although it still worked we upgraded from an image intensifier to a flat-bed detector as this will provide excellent quality images to be reported on and reduce the radiation dose. As the room has been remodelled we will also be able to provide a better workflow and so ultimately decrease the amount of patient waiting times.”

Fluoroscopy is the study of moving body structures, similar to an x-ray movie. A continuous beam is passed through the body part being examined with the beam then transmitted to a TV-like monitor so that the body part and its motion can be seen in detail. As an imaging tool,

fluoroscopy allows physicians to look at many body structures including the skeletal, digestive, urinary, respiratory and reproductive systems.

The fluoroscopy service at North Manchester General Hospital sees around 2,600 patients per year. It is used to diagnose and treat patients who have gastrointestinal problems, including problems with the stomach and throat, through to paediatric imaging and hysterosalpingograms which is an examination for ladies who are trying to get pregnant.

Paul Barker, senior directorate manager, radiology and neurophysiology, said: “This is an important investment which will improve fluoroscopy services available to patients across the Pennine Acute Trust footprint using the latest imaging technology. The newly designed room layout vastly improves the patient experience.”

Pictured left to right are: Deborah Ganderton, speech and language therapist; Helena Hill, specialist radiographer; Dr N Desai, consultant radiologist; Rosie Booth, higher level support worker; Anne Evans, higher level support worker; Vic Pearson, senior radiographer; Marc Iveson, Toshiba engineer; Heather Andrew, radiology matron and Dan Parr, modality manager, Toshiba.

£500,000 investment in specialist radiology room at NMGH

Diary dates 1 March - Inflammatory bowel disease talk. 2pm to 3pm, education centre, Fairfield General Hospital

27 April - Neuro rehabilitation talk. 2pm to 3pm. Floyd neuro rehab unit, Birch Hill Hospital

R&D team at PAT and Salford joinTHE Trust Boards of both Salford Royal and PAT have agreed that our research and development departments should work more closely together. This will give both organisations and staff the opportunity to consolidate and expand research activity across a much larger population, and to move forward with their strategic research objectives.

Research is increasingly viewed by both Trust Boards as being a major strategic opportunity to improve patient care and the standing of Salford Royal and Pennine Acute.

A major benefit of SRFT and PAT working in a more integrated way is the access for both Trusts to a significantly larger footprint of a ‘living laboratory’ consisting of over 1m people in the population served by the Trusts in their local communities. This will be attractive to current and potential industry partners and other external partners, potentially leading to greater inward investment. This in turn will enhance recruitment and retention of high calibre staff into, not only the R&D functions, but also into the Trusts across clinical services.

To support this new integrated working approach, two new senior appointments have been made to work across both Trusts. Professor Martin Gibson has been appointed to the team as Chair of R&D for Salford Royal and Pennine Acute. He is joined by Dr Steve Woby, who takes up the new post of director of R&D operations for Salford Royal and Pennine Acute Trust.

Going beyond to care for their patientsTHE community Macmillan team helped to spread some Christmas cheer to patients in the North Manchester community.

Adele Brien, clinical nurse specialist and Jane Bagley, assistant practitioner, donned their festive jumpers and hats to deliver gifts to a number of patients who were alone at Christmas. The presents were kindly donated by Home Instead Senior Care and wrapped by local school children.

Adele Brien said: “We work in an area where there are high levels of deprivation and things like visiting patients over Christmas are really appreciated. The fact we were able to give some presents out too made a big difference. It made our patients feel important and that they had not missed out at Christmas.”

Jane Bagley added: “Christmas can be very lonely and isolating, more so if you’re unwell. If we can make a difference to any of our patients and spread some festive joy and maybe make them feel less alone, we’ve done our job.”

Team talk8 March 2017

Have you been briefed?Team Talk takes place once a month and is a way of updating you about the latest news from the Trust.

FEB TEAM TALK

Site based leadership structure - Care organisationsEach of our site-based Care Organisations (Bury/Rochdale; Oldham and North Manchester) will have a quartet of directors: a medical director, nurse director, managing director, and a finance director. These new leadership teams for each site are currently working with executive directors to develop plans to reorganise clinical divisions and directorates into the new Care Organisations as quickly as possible. A number of new posts will be advertised in the coming weeks. Clinical support services across Care Organisations are being reviewed to determine the best configuration of services. Some corporate services will also need to be realigned to support this change.

Group structureThe development of our Care Organisations forms part of the wider move towards a Group arrangement encompassing Pennine Acute and Salford Royal Trusts. The Trust Boards of both organisations have agreed to delegate their functions to a ‘Committee in Common’. While the two Trusts will remain statutory bodies, the Committee in Common (CiC) will effectively manage both Trusts. The CiC will meet monthly, minimum of 10 months a year, and be held in public. The CiC will comprise the chairman and six non-executive directors along with a number of executive directors. The following appointments have been made to date: Dr Chris Brookes to role of chief medical officer. (Dr Brookes will also act as interim medical director Oldham); Elaine Inglesby-Burke to role of chief nursing officer; Ian Moston to the role of chief finance officer and Raj Jain to the role of chief strategy and OD officer.

Pennine Improvement Plan - Quality and safety improvementOUR Pennine Improvement Plan that was developed and published last year sets out the necessary improvements that are needed so that patients can receive safe, reliable, compassionate and high quality care whatever day of the week, whatever time, and whether in or out of hospital. The issues raised by the CQC following its inspection last year and their “must dos” and “should dos” have been incorporated into the Improvement Plan. Progress continues to be made on implementing our Improvement Plan, with a particular focus on supporting staff and stabilising our fragile services. Workforce recruitment and retention continues to be a key component and is the driver to the sustainability of our fragile services.

Key improvements over recent months have included:

Introduction of site-based leadership teams;

Introduction of the Nursing Assessment and Accreditation System (NAAS) and core standards with half of the wards assessed to date;

Additional consultant, primary care, pharmacy, physiotherapy, navigator and ANP input to A&E at NMGH;

Joint working with CMFT on maternity services at NMGH and 58 midwives recruited since April 2016;

New protocols so that very sick children are not taken to FGH by ambulance;

5 additional paediatricians recruited; Significant reduction in the number of children transferred out of the Trust;

New assurance and risk management arrangements;

Executive patient safety walk rounds and “work withs” started and senior nursing team working with ward staff;

Clinical leadership development programme for nursing staff in place; medical staff programme on the way.

£30m investment in PATA SIGNIFICANT investment of £30m (£20m revenue and £10m capital) has been confirmed for the Trust. This investment from our four CCGs, GM Health & Social Care Partnership and NHS Improvement is an endorsement of the confidence they have that our staff and our new leadership team can and will deliver the necessary changes to improve services for our local communities. This funding recognises all the hard work, changes and improvements that have been delivered by staff at all levels over the last few months. The £20m revenue funding is recurrent, and will be invested in front line services. Over the next three years we will phase in £10m of this funding for 285 additional nursing and midwifery staff to address the staffing ratios on our wards. We will also make substantial investments in additional medical staff, purchasing new equipment and in IT and information systems.

The £10m capital funding will be allocated £5m to our North Manchester site and £5m to The Royal Oldham for immediate and essential capital investment in our estates and facilities. This is a significant commitment to the development of both sites. Our estates teams are busy finalising plans so that estates work can begin asap.

Team Talk

A typical dayI spend one day a week completing electronic holistic needs assessments at different outpatient departments, this month I will be at Rochdale Infirmary. Training needs analysis for staff in primary care and subsequent teaching sessions around PSA levels, prostate enlargement and active surveillance is a big part of the job. Now the health and wellbeing events are being taken on by the urology team I will be supporting these in April and June 2017. My diary changes each week as we come across new opportunities and challenges. I try to arrange my workload to fit in the staff choir on Wednesday lunchtime.

What are the highlights of your job/service?

What would make your job/service better?

What word best describes your job/service?

What is the one thing you would change about your job/service?

What is the current biggest challenge in your job/to your team?

How do you see your role developing?

What aspect of your job/service is the most rewarding?

How has your job/ service changed in the last 12 months?

Team focus - a day in the life of

As a new project every initiative is the first time. The incidence rate and consequent treatments vary across the north of Manchester. I have been supported by Annette German from urology and Debbie Ashforth from Living With and Beyond Cancer to make sure we deliver the same standard of support to each individual CCG regardless of their particular circumstances.

The urology team’s health and wellbeing event in November 2016 was run in partnership with the Oldham Prostate Cancer Support Group. To see such a good response to the invitations and how interested those attending were in all the aspects that could improve their quality of life. I have been involved in projects around mens’ health, both professionally and personally, over the last 15 years and to see men opening up and discussing coping strategies with each other proved to me that self-management is the way forward.

Prostate Cancer UK in partnership with The Royal Mail funded 39 fixed term posts across the country over the last few years. From this initiative some Trusts have developed nurse-led survivorship models to support men once their active treatment has finished. It involves many different professionals to address continence, libido, diet and the psychological burden of living with a cancer diagnosis, but is coordinated and run by a prostate cancer nurse.

The better screening and treatments that have come in over the last ten years mean that men are expected to live a lot longer than a cancer diagnosis would have led them to believe when they were growing up. For these men the challenge is to help them treat prostate cancer as a long term condition and learn to live with it. When participating in holistic needs assessments many men describe symptoms around passing urine at night or hot flushes as a side effect of hormone therapy and don’t realise these problems can usually be addressed.

Prostate cancer, despite affecting one in eight men, does not yet have support packages to help men with stable prostate cancer. Clinically these patients continue to have their physical health monitored by the Trust. However comparing the unmet needs of these patients with other tumour groups shows distinct and separate symptoms. The current service looks after men up to the end of active treatment. Not all areas have support groups and not all patients want to be helped in a group setting. Addressing this need is in its infancy across the country not just in Pennine.

Ground-breaking.

I get real job satisfaction from the work I do with individual patients and presenting to groups. In my role I invite men with stable prostate cancer to participate in holistic needs assessments face to face to find out what needs they have and if they are currently being met. Group work is around teaching sessions to primary care staff (GPs, practice nurses, HCAs) and running community health and wellbeing events in conjunction with the Trust urology team.

9

Probably the gap between the investigations and treatments patients have read about and what is currently included in the NICE Guidelines. The results from several long term studies are now being released and show some positive results, such as excellent prognosis of 99% long term survival rates for men on active surveillance. Higher quality mpMRI scanners, new medications and innovative treatments, like laser-activated focal therapy are being reported on the news and social media all the time. The next scheduled review of NICE Guidelines has been brought forward to 2017 but introducing new standards can only move as fast as robust evidenced based research allows.

Team focus on prostate cancer nursingThe 60 second interviewAndrew Forkin is the prostate cancer UK nurse specialist working with the Macmillan Living With and Beyond Cancer project team (see article on page 4 detailing what the team have achieved over the last year).

News - Trust stories10 March 2017

Frailty summit held at North Manchester highlights health and social care interaction needed A GREATER Manchester wide frailty summit was held at North Manchester’s Post Graduate Education Centre in January.

Attended by over 70 people from across the health sector including Pennine Acute, Salford Royal Foundation Trust, local councils and CCGs, the purpose of the event was to bring stakeholders together to: understand the spectrum of ill-health covered by ‘frailty’; consider the potential impact of adopting a frailty focused approach to care on our services; identify potential service gaps and generate innovative ideas of how these gaps can be filled.

The delegates heard about the nine key actions which the Greater Manchester Health and Social Care system needs to execute in order to effectively care for patients with frailty. They are:

Prevent it

Anticipatory care planning

Multi-disciplinay team working becomes the norm

Designing processes across the whole care pathway

Developing a skilled nursing home sector, with the development of Nursing Homes with teaching status

Innovative approaches to the use of medicines and devices

Workforce strategy re-think

Re-calibration of the basics e.g. falls

Research and innovation

Jon Rouse, chief officer of the Greater Manchester Health and Social Care Partnership opened the summit and he was joined by speakers including Professor Matt Makin, medical director at the Trust, Professor Martin Vernon, national clinical director for older people and integrated care at NHS England and Jo Purcell, chief operating officer for North Manchester CCG.

Jon Rouse and Professor Martin Vernon emphasised that North Manchester General Hospital is seen as the future centre of excellence regarding frailty and multi morbidity within Manchester, in partnership with Higher Academic Institutions. This builds on the strengths in community services in North Manchester and brings together service strengths across Pennine Acute, the leadership expertise at Central Manchester Foundation Trust and the innovative frailty models at University Hospital of South Manchester. The Pennine Board, the LCO, Manchester City Council and the Manchester Commissioners are all agreed on the importance of developing multi morbidity and frailty services at NMGH. A new £5m intermediate care unit is currently being built on the NMGH hospital site.

Professor Matt Makin, medical director, said “The City of Manchester, the Commissioners in the City and developing Local Care Organisation (LCO) all agree that North Manchester General Hospital should have a secure and sustainable future as a district general hospital.”

Passwords - why you must not shareMANY of you will hold bank accounts and credit cards which need a password/PIN.

You keep these private and confidential and don’t share them, so that no one else can access your account without your authority and there are audit trails to show when and who has accessed your account.

In the same way, your Trust passwords need to be kept private and confidential and not shared with others.

Patients trust us with their most private and personal medical information. All staff have a legal duty of confidence to ensure patient data is kept confidential. This obligation is also included in your contract and professional code of conduct.

Patients also have a right to know who has accessed their information via audit trails. Therefore, all staff need to have their own individual password to access Trust clinical/staff information systems.

There is an increasing reliance on using clinical systems for integrated care services. Other organisations such as GP practices need assurance that patients’ information is kept secure and passwords are not shared.

Your password must never be shared.

Remember - you are personally accountable for anything done with your password/Smartcard and PIN and disciplinary action may result where password sharing takes place.

Anti-fraud policy revised and updatedTHE Trust’s local anti-fraud policy has been revised and is now available on the Trust intranet. It is vitally important that all staff are aware of this policy and know how to report any concerns about potential fraud by contacting Alun Gordon, lead counter fraud specialist directly and in confidence on 0161 922 3549 or anonymously to the NHS Fraud & Corruption Line on 0800 028 40 60, or online at https://www.reportnhsfraud.nhs.uk. All concerns raised are treated in the strictest confidence.

We are all responsible for protecting our NHS services from all types of fraud, bribery and corruption and to safeguard our limited NHS resources. All staff are, therefore, strongly encouraged to complete the new Trust anti-fraud e-learning training which is available on the intranet.

Alun has summarised the best practices for staff to maintain probity in a hand-out which promotes the new anti-fraud policy. The hand-out will be available to staff, during fraud and security awareness month in March 2017.

Alun is pictured promoting his hand-out to our staff.

11People

Home from home facilities at Rochdale’s intermediate care unitMEMBERS of the public enjoyed a tour of the home from home facilities available at Rochdale Infirmary’s Wolstenholme intermediate care unit.

Providing 24 community beds which can be accessed by any adult aged 18 years and over, who resides or is registered with a GP in the Heywood, Middleton and Rochdale area, the unit offers short term care as a step up from community services or a step down from hospital/ urgent care and is available 365 days a year, 24 hours a day.

The unit is staffed with registered nurses, physiotherapists, occupational therapists, assistant practitioners and a dedicated team of care support staff. Medical cover is provided by general practitioners and social work teams work within the unit to enable assessment and access to ongoing care packages. In addition support with medicines is provided by pharmacists and technicians.

Visitors were shown around the unit including an outside garden space to enhance the patient experience.

A range of staff including representatives from Home Share, RAID (Rapid Assessment Interface & Discharge), occupational therapists, physiotherapists and Crossroads were available to answer any questions from the visitors.

Karen Archibald, unit manager said “The event was a great opportunity to showcase the new unit, day lounge and dining room. The 19 visitors were very impressed with the unit and described the work being done here as fantastic.”

ROCHDALE is bucking the trend in urgent care waiting times by collaborating and providing innovative services, helping patients access the care they need across the borough.

While pressures are evident in A&E departments up and down the country, the Urgent Care Centre at Rochdale Infirmary is offering an alternative approach to A&E and has been able to achieve our 95% of patients seen, treated and either admitted or discharged in under four hours. This has been achieved by working in partnership with its new and innovative community services.

Rochdale’s health and social care staff within the community team are convinced things are going to get even better now that a new pilot scheme is up and running, which supports improved patient care and avoids unnecessary hospital admissions.

The new pilot scheme, which started in November 2016, provides an emergency response vehicle manned by a multi-disciplinary team of healthcare professionals that goes out in the community to people’s homes.

Known as HEATT (Heywood Middleton Rochdale Emergency Assessment & Treatment Team) it consists of a senior paramedic and an advanced nurse practitioner from the local urgent community care team who have access to specialist services for patients i.e. pharmacy\medication support, social care, access to a local GP and enhanced diagnostics.

The team respond to emergency calls and assess and treat people in their own home and where safe, maintain them in their own home in a ‘virtual bed’ or community setting.

HEATT calls are identified from IT systems following 999 calls to the ambulance service for appropriate patients aged 18 years or over who reside within the HMR area. The service aims to target calls where there is an opportunity to avoid an emergency admission or A&E attendance,

and provide care for patients in their own home or community setting rather than an acute hospital.

HEATT is a collaborative project between the community health and social care teams in HMR, provided by Pennine Acute, its partners and the North West Ambulance Service NHS Trust (NWAS), funded by HMR CCG.

Elizabeth Bigwood, lead advanced nurse practitioner at Rochdale Infirmary said: “This collaboration supports patients who require urgent assessment and treatment and have requested support from NWAS. This rapid response team, comprising of a senior paramedic and an advanced nurse practitioner ensures that care is brought to patients, and we have moved away from transporting patients to where care is traditionally provided, i.e. hospitals.

“Since the service commenced at the end of November 2016, the HEATT service has supported patients by providing care in their own home or community setting, therefore avoiding the very busy emergency departments and not requiring an acute hospital bed, despite a high proportion of these cases having high clinical needs.”

The feedback from patients and carers has been phenomenal. One lady, who had suffered a fall in her home and was suspected of having a fracture, was managed with the support of the radiology team at Rochdale Infirmary, who undertook her diagnostic tests as an outpatient. The HEATT team contacted her with the results and admitted her into a bed in her own home for a few days of physiotherapy and enhanced pain management.

The patient, Mrs Ross, 86, from the Rochdale borough said: “You read about these ideas but now I have seen it first hand. This service is brilliant. I don’t need to go to hospital, which is not what I want. I want to stay in my own home, my own bed. You have managed my needs around me and not around the hospital. You are all angels.”

Turning up the HEATT with new joint pilot at Rochdale Infirmary

People12 March 2017

A HEART failure specialist nurse covering Rochdale Infirmary and Fairfield General Hospital has won a prestigious national award.

Toni Weldon was one of only eight people in the country to be given a Pumping Marvellous Award. It is given by the Pumping Marvellous Charity for heart failure patients and can only be achieved following a nomination from the patient community for their exceptional quality of care and treatment.

The award acknowledges the value that healthcare professionals bring to the treatment of heart failure, improving patient outcomes throughout the UK.

Toni was nominated by patient Pat Cooke who commended her outstanding patient care in enabling her to understand her condition. She said: “Heart failure nurse Toni Weldon from Rochdale Infirmary has been a wonderful tower of strength to me since my diagnosis of heart failure in November 2014.”

Presented with a ‘You’re Simply Marvellous’ award in December, Toni said: “I am so proud and would like to say a very big thank you firstly for being nominated and then winning one of the Simply Marvellous awards. I feel so privileged and valued by my patients

and I am so pleased that the heart failure community acknowledges our contribution.”

As a representative of the UK Heart Failure patients’ voice, The Pumping Marvellous Foundation emphasises the importance of the patient perspective in recognising and rewarding healthcare professionals.

Nick Hartshorne Evans, founder and CEO of The Pumping Marvellous Foundation, said: “We are delighted that our patient community has chosen Toni Weldon to receive this yearly award from the charity. It’s so important that patients and their families can work with and operate as a team with their healthcare professional and Toni Weldon was one of only eight chosen healthcare professionals across the United Kingdom to be nominated by the charity’s patients. A superb achievement and all eight of the healthcare professionals should be proud of themselves.”

The cardiology department at Fairfield and Rochdale would like to congratulation Toni on her achievement as they say that it has been recognised that Toni “consistently surpasses that what is expected of her as a healthcare professional and that she truly understands the patients.”

Paula Bithell, nurse consultant in cardiology, said: “Toni is a dedicated nurse who prides herself on delivering a high standard of individual care to her patients and their families. Therefore it is wonderful that she has received this prestigious award as recognition of her commitment and dedication to her patients.”

Toni wins Pumping Marvellous Award for exceptional care

HOMELESSHOMELESSHOMELESS people from the Rochdale area were given a hot people from the Rochdale area were given a hot people from the Rochdale area were given a hot meal and cake at a special event to support this community meal and cake at a special event to support this community meal and cake at a special event to support this community group.group.group.

Hosted at Rochdale Infirmary in December, 75 people Hosted at Rochdale Infirmary in December, 75 people Hosted at Rochdale Infirmary in December, 75 people attended and were supported by Trust staff wearing attended and were supported by Trust staff wearing attended and were supported by Trust staff wearing Christmas jumpers. Shoe boxes filled with practical goodies Christmas jumpers. Shoe boxes filled with practical goodies Christmas jumpers. Shoe boxes filled with practical goodies and Christmas treats were handed out after staff from and Christmas treats were handed out after staff from and Christmas treats were handed out after staff from Pennine Acute, the local community and charitable groups Pennine Acute, the local community and charitable groups Pennine Acute, the local community and charitable groups made up the special parcels.made up the special parcels.made up the special parcels.

Eye unit staff from the Infirmary stayed behind after their Eye unit staff from the Infirmary stayed behind after their Eye unit staff from the Infirmary stayed behind after their working day had finished to provide free eye tests and working day had finished to provide free eye tests and working day had finished to provide free eye tests and reading glasses which had been donated by staff. Other reading glasses which had been donated by staff. Other reading glasses which had been donated by staff. Other colleagues were on hand to provide leaflets on local housing colleagues were on hand to provide leaflets on local housing colleagues were on hand to provide leaflets on local housing initiatives, shelters and soup kitchens in the hope that they initiatives, shelters and soup kitchens in the hope that they initiatives, shelters and soup kitchens in the hope that they could help support the homeless within Rochdale. Winter could help support the homeless within Rochdale. Winter could help support the homeless within Rochdale. Winter clothing which was donated by Trust staff was also offered to clothing which was donated by Trust staff was also offered to clothing which was donated by Trust staff was also offered to the individuals and a dignified space was set up with clothing the individuals and a dignified space was set up with clothing the individuals and a dignified space was set up with clothing

rails so that rails so that rails so that they could take they could take they could take whatever they whatever they whatever they needed to see needed to see needed to see them through them through them through the harsh winter the harsh winter the harsh winter months.months.months.months.months.months.

Event organiser Event organiser Event organiser Event organiser Event organiser Event organiser Lou Harkness Lou Harkness Lou Harkness Hudson said: Hudson said: Hudson said: Hudson said: Hudson said: Hudson said: Hudson said: Hudson said: Hudson said: “The event was “The event was “The event was marketed as marketed as marketed as

bigger and better than bigger and better than bigger and better than before and it really was before and it really was before and it really was just that. The donations just that. The donations just that. The donations received, as well as the received, as well as the received, as well as the work put in by staff who work put in by staff who work put in by staff who took time out of their took time out of their took time out of their extremely busy days to extremely busy days to extremely busy days to make this event a success make this event a success make this event a success was absolutely mind was absolutely mind was absolutely mind blowing. blowing. blowing.

“Thank you to everyone “Thank you to everyone “Thank you to everyone who supported the event who supported the event who supported the event as we feel we really are as we feel we really are as we feel we really are making a difference. We making a difference. We making a difference. We want people to see that want people to see that want people to see that Rochdale Infirmary is more Rochdale Infirmary is more Rochdale Infirmary is more than just a hospital site, we are a friendly face, a support to than just a hospital site, we are a friendly face, a support to than just a hospital site, we are a friendly face, a support to our local community and we want to make a difference.”our local community and we want to make a difference.”our local community and we want to make a difference.”

Lin, a Petrus service user who attended the event, said: “The Lin, a Petrus service user who attended the event, said: “The Lin, a Petrus service user who attended the event, said: “The deepest of heartfelt thanks are certainly in order, to reflect deepest of heartfelt thanks are certainly in order, to reflect deepest of heartfelt thanks are certainly in order, to reflect my appreciation of the incessant mammoth generosity of my appreciation of the incessant mammoth generosity of my appreciation of the incessant mammoth generosity of all persons behind the gesture. All the more, folks were all persons behind the gesture. All the more, folks were all persons behind the gesture. All the more, folks were volunteering their precious time in addition to all the other volunteering their precious time in addition to all the other volunteering their precious time in addition to all the other offerings, to ensure that some of the most vulnerable people offerings, to ensure that some of the most vulnerable people offerings, to ensure that some of the most vulnerable people in the Rochdale community are cared for during the most in the Rochdale community are cared for during the most in the Rochdale community are cared for during the most challenging season of the year.”challenging season of the year.”challenging season of the year.”challenging season of the year.”challenging season of the year.”challenging season of the year.”

The next event will be held in the winter of 2017. The next event will be held in the winter of 2017. The next event will be held in the winter of 2017. The next event will be held in the winter of 2017. The next event will be held in the winter of 2017. The next event will be held in the winter of 2017. The next event will be held in the winter of 2017. The next event will be held in the winter of 2017. The next event will be held in the winter of 2017.

Homeless people supported by Rochdale staff

13News - Trust stories

Thought for the month

by Rev Ian InglisONE of my favourite programmes on the telly is Grand Designs (sadly I have 72 episodes on my video hard disk). I love watching people who accept the challenge of a particularly difficult building project, and through blood, sweat, tears, tempest, hail and storm are able to see it through to completion. My favourite ones are those which feature people who have a dream to build something but who do not have a large budget; only through skill, guile and determination they are able to push forward their project. I love those who unleash a storm of creativity and eccentric artistry to come up with something unique and beautiful which works on a day to day basis whilst maintaining strong ecological principles. It is good to see that not all dreams are just castles in the sky – some become reality on the ground.

One of the challenges of renovations is that often to make progress things have to be stripped back at first, with old plaster removed, walls taken down, rotten beams replaced, or new pieces spliced in. We can see parallels perhaps in surgery or chemotherapy; medical treatments sometimes have to be radical. The whole process can be long and frustrating. There must be many a person who begins such a task who simply gives up in the middle as the initial enthusiasm wears off. Unless they keep their eyes on the goal it is easy to fade before the finishing line. This can be true for the organisational structures too.

I guess that life in the NHS can seem like a series of overwhelming challenges. To make progress there often has to be a few steps back, stripping away before rebuilding on strong foundations. The big picture or the final outcome can be hard to keep in view. Maintaining the strength of mind, keeping hold of hope and caring for the spirit are important aspects of seeing that vision through. ‘Success’ is never guaranteed, but spiritual care is part of the whole picture of good treatment.

A NEWLY formed medical workforce department has been launched sitting under the management of Susan Hunt, assistant director of workforce transformation and comprising the medical staffing team and medical absence and temporary staffing team.

With a goal to ‘Make Pennine Safe’, the medical workforce team is responsible for recruiting all substantive doctors into the Trust. The team comprises medical workforce advisors, senior recruitment officers and a senior medical workforce administrator. It will provide support with advertising medical and dental vacancies, setting up and sometimes taking part in interviews, making sure all pre-employment checks are carried out and ensuring doctors receive a full induction when they commence work at the Trust.

The team will also advise managers, clinical directors and doctors on issues pertaining to medical and dental terms and conditions such as job planning, as well as providing guidance on medical rota design and support junior doctors’ monitoring/exception reporting.

The medical absence and temporary staffing team has a goal to ‘Keep Pennine Safe’. Their responsibility is to

ensure that any gaps within the medical rotas, which can arise due to leave or vacancies, are covered to ensure wards, clinics and other clinical departments run efficiently, ensuring patient safety is not compromised.

The team are also responsible for the accurate recording of any leave taken by Trust substantive doctors including sickness absence, annual leave, etc. and also for doctors, ensuring all expenses related to study leave are paid in a timely manner.

The medical workforce department has structured itself to support each of the care organisations, with medical absence and temporary staffing teams already located on each of the three primary sites – North Manchester, Oldham and Fairfield. The department is looking to work closely with the care organisations and are making contact with directorate managers to put plans into place so that they can support them with their medical workforce priorities, to introduce members of the team who will be working closely with them to provide that support and to discuss ways in which members of the care organisations can help the medical workforce department to achieve the best for the communities which they serve.

New medical workforce department launched

Jinu recognised for good workSTAFF in phase one theatres at The Royal Oldham Hospital would like to congratulate Jinu Devis, assistant theatre practitioner, for being nominated as their employee of the year.

Comments received from theatre staff about Jinu included “very enthusiastic and uses his own initiative.”

Winning £200, Jinu is pictured with Jackie Avison, theatre secretary, who helps to organise the theatre employee of the month and year awards.

In second place was Lisa Hopkinson, assistant theatre practitioner, who won £50 of Tesco vouchers. Runners up were presented with a bottle of wine.

Well done to all the staff who were nominated.

News - Trust stories14 March 2017

Pennine Acute Hospitals CharityTo donate or register your fundraising, email charity@pat.nhs.uk or ring 0161 908 4497 or text PAHC00 to 70070 eg PAHC00 £5

THE family of a patient have said thank you to The Royal Oldham Hospital with a generous donation.

Relatives of Joan Walker acknowledged the care that she received by making donations in her memory.

Mrs Walker was a patient on Ward G2 at The Royal Oldham Hospital where she sadly passed away.

In appreciation for the care staff provided, Mrs Walker’s family decided they would give something back to the ward, and granddaughter Hayley began fundraising in her memory.

After £1,205.60 was raised, Mrs Walker’s daughter, Bev Woodhouse and granddaughter Lauren visited Ward G2 to present the substantial donation to staff and thank them for the care they had provided. Bev said she wanted

to give comfort to other relatives during their stay with loved ones in hospital so the family’s donation would purchase a recliner chair for the relatives of patients.

G2 ward manager, Sherryl Thomas said: “On behalf of myself and the team on G2 we

would like to express our appreciation of the donation of the chair for our patients’ loved ones. In the past we have not been able to provide comfort for relatives at a time of great sadness. We can now offer the chair for relatives who desire to stay overnight with their loved ones.

“A massive thank you again to the family of the late Joan Walker, their kindness is greatly appreciated and will help to support our relatives. We will not forget at a time of incredible sadness for them that they thought of others.”

Providing comfort for relatives

Team effort for Oldham’s NICUMEMBERS of the local community teamed together to support the Neonatal Intensive Care Unit (NICU) at The Royal Oldham Hospital.

With a series of events led by organiser Billy Barrow, the friends were inspired to put on their hiking boots, wear Christmas jumpers and even take to karaoke for the cause.

Raising over £3,000, the main event was a National Three Peaks Challenge taken on by Mark Thompson and Ged Pilkington. With backing from support driver Barrie Howarth, Mark and Ged completed the 1050 mile trek, climbing Snowdon in Wales, Scafell Pike in England and Scotland’s Ben Nevis in just 23 hours.

Local businesses including Londis, Higher Crompton got behind the campaign by providing raffle prizes, whilst Newhey Lodge Sports Bar and the Black Horse Pub in Shaw housed events including a Christmas jumper party to raise additional funds.

The group’s generous donation will be used to enhance the care and facilities The Royal Oldham Hospital can offer to babies and their families.

The Trust’s charitable fundraising co-ordinator, Shelley Owen, and staff from the NICU including matron Lynn Bowe attended the group’s recent event at the Black Horse Pub to meet the team and accept their donation. Shelley said: “We are delighted to receive this generous donation for the Trust charity. It was a pleasure to meet the fundraisers at their event and hear more about the activities they organised over recent months.

“A great deal of energy went into organising a host of fun events to raise funds for the charity, and the thoughtfulness of this group is truly heart-warming. Their substantial donation will make a huge difference to babies and families on the NICU. On behalf of the Trust may I thank all those who supported the team through sponsorship, helped to organise and attended events, and to all the local businesses who offered their backing.”

A special donation for young patientsNEIL Turvin, CEO of Godel Technologies in Manchester surprised the children’s ward at North Manchester General Hospital with a huge delivery of iPads and toys for poorly children.

He wanted to acknowledge the hard work the staff do and also to give something back to his local hospital.

Neil recruited the help of ten members of Godel Technologies staff who brought 20 iPad minis and £3,000 worth of toys for children who had to spend Christmas in hospital. The generous gesture for young patients ensured that no one was left out.

Shelley Owen, charitable fundraising co-ordinator at Pennine Acute, said staff were overwhelmed by the generous donation to their young patients at North Manchester General Hospital.

She added: “It was a pleasure to welcome Neil and the team from Godel Technologies to the children’s ward, and their gifts most definitely brought a huge smile to the faces of the children who were in hospital over the festive period. On behalf of the Trust may I thank Neil and the team once again for supporting North Manchester General Hospital in this special way.”

15People

AS cohort one of the staff engagement teams and pioneers shared their experience and celebrated their successes, we welcomed the second set of pioneers who will be commencing their six month journey on 8 March 2017. The teams who are participating in cohort two are:

Labour ward, TROH

Postnatal ward, TROH

Ward 9, FGH

Ward G2, TROH

District nursing team – North Manchester

Maternity triage, NMGH

Antenatal ward, TROH

AMU, FGH

C5/C6/PIU, NMGH

Urgent community careteam, RI

We will be reporting on their progress over the coming months and will be celebrating cohort one’s successes in the next issue of Pennine News.

Pennine staff engagement pioneers celebrate success

PHYSIO staff from across the Trust led two innovative initiatives in December, to encourage staff and local communities to become more physically active by setting challenges to walk more.

The North Manchester team set their ‘Steps to Lapland’ challenge and asked staff to record and send in their weekly step counts throughout the four weeks in the run up to Christmas, with the collective aim of completing enough steps to reach Lapland. Denika Collier, who led the initiative said: “Our goal was reached well before the big day and we were thrilled by the efforts of all those who took part.”

At Fairfield General Hospital, the physio team made use of social media to support their 10k to Christmas challenge which was led by Caroline Moss and Deborah Bancroft.

Trust staff, health and wellbeing partners, the team’s professional networks and local communities were all invited to join in, as individuals were encouraged to walk 10,000 steps a day and share their images and comments about their participation on Twitter. Caroline Moss said: “Over 30 Trust teams got involved and we had nearly 600,000 impressions on social media, which was remarkable for such a small targeted campaign. We’d like to thank Greater Manchester Transport for kindly donating pedometers for our staff to use.”

Karen Archibald (Wolstenholme IMC unit manager) who took part with her team commented: “The staff really did enjoy this challenge. We are very competitive and it also helped bond us as a team. We caught up regularly on our works WhatsApp trying to out step each other!”

Misba Khan, capital and endowment officer at North Manchester, took the opportunity to use the challenge to support her fitness training programme. She is the UK representative for an all women international expedition team going to the North Pole in 2018. She said: “The 10k to Christmas Challenge was great fun and it was nice to join in as part of a wider community. Getting involved in the challenge gave you motivation and accountability. You knew you had to do 10,000 steps! Walking 10,000 steps a day doesn’t have to be just a trend, it can become part of a lifestyle change!”

The radiography team clocked up over one million steps alone and radiographer Jill Teece commented: “What a fantastic achievement by my colleagues, and we’re still going!”

Deborah Bancroft said: ”We hoped to not only get Trust staff involved, but we really wanted to engage with our wider communities which is why we made use of social media.”

Others who joined in with the challenge included: I Will If You Will; Bury Lifestyle Service; Bury Council staff; Dr Catherine Preston, councillor for Bury East; Karen Middleton, chair of the Chartered Society of Physiotherapy and Linda Hindle, AHP Lead for Public Health England.

Michelle Waite, operational manager, health and wellbeing, said: “These challenges have really got our staff thinking about getting more active with their workmates and we’ve had really positive feedback from those who took part. The engagement via social media has been really encouraging and

hopefully we can build on this in future activities.”

Pictured above - physio teams and radiology taking part in the challenge.

Staff engagement case studiesStaff engagement case studiesStaff engagement case studiesStaff engagement case studiesStaff engagement case studiesStaff engagement case studiesDODODO you work with a great team? you work with a great team? you work with a great team? you work with a great team? you work with a great team? you work with a great team?

What makes it great and how do you promote staff engagement What makes it great and how do you promote staff engagement What makes it great and how do you promote staff engagement What makes it great and how do you promote staff engagement What makes it great and how do you promote staff engagement What makes it great and how do you promote staff engagement in your team?in your team?in your team?

Physio staff ‘stepped up’ to the challenge to get more active

Pride in Pennine #TogetherWeCan

Staff noticeboardStaff room - noticeboard16 March 2017

Happy retirement MaryAFTER 45 years at North Manchester General Hospital, staff nurse Mary Hastings retired on 1 January, following her final night shift.

Mary trained in Crumpsall, starting in 1971 and has worked in all specialties over the years, finishing on ward F5, where she has worked for the last 10 years.

A dedicated professional, Mary went above and beyond the call of duty on many occasions.

Ward manager Diane, Annemarie and all her friends and colleagues on F5 wish her good health and happiness in her retirement. We hope that she will still help out with the odd bank shift now and again when she needs a break from minding her grandchildren!

Happy 50th ROCHDALE theatres department would like to wish Claire Costello a happy 50th birthday which she celebrated on 15 February.

Hope you had a fantastic birthday and that you got spoilt rotten. Lots of love from all your colleagues.

Wedding bells TONY and Jane Eaton got married,

They did it on Boxing Day.

So all of their friends,

Are delighted to send,

A big cheery hip-hip hooray!

All the best you two from all in estates and transport xxx

Happy retirement MariaALL the team and patients at G6/J4 renal unit at North Manchester would like to wish sister Maria Cullen a very happy retirement in Australia.

After 16 years service she was sent off in princess-like style with a beautiful watch, flowers, cake and many individual gifts and cards. We wish her lots of luck for the future.

Exam successCONGRATULATIONS to Lee Gardiner, freedom of information co-ordinator, who has passed his PDP exam and gained his Practitioner Certificate in Freedom of Information.

Ed Wilkins retires from TrustDR Ed Wilkins retired from Pennine Acute on 31 January 2017 after 27 years in post as a consultant in infectious diseases.

He first came to Monsall Hospital as a registrar in 1982 and came back as a consultant in 1990. The infectious diseases unit then moved from Monsall to NMGH in 1993.

During his career Ed witnessed first hand the rise of HIV infection in the north west. He was involved in many key international and national studies investigating treatments for HIV infection with the culmination in 1995 of one of the first clinical trials to use triple therapy for HIV which later became the gold standard of therapy. Not only was he an excellent clinician, he was a wonderful teacher and inspired generations of students and young doctors.

He isn’t hanging up his stethoscope yet however, and is planning to do some work for the charity, Green Shoots, starting in Myanmar in March 2017. He is also planning to undertake a History of Art degree and spend time on his music as he is a talented guitarist and song writer having had a Top 40 hit many years ago. Trust medical director Matt Makin and the infectious diseases team wish Ed a long and happy retirement. We will all miss him.

Join the party SUE Weir, ward manager on C3 and C4 at North Manchester General Hospital will be retiring on 31 March.

To celebrate her many years of service, a buffet and informal get together will

be held on 17 March between 12.30pm and 4.30pm in the post grad centre at NMGH.

Friends and colleagues are welcome to attend.