OS Weaving and Knitting Operations L3 and L2doc

8/3/2019 OS Weaving and Knitting Operations L3 and L2doc

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Federal Democratic Republic of Ethiopia

OCCUPATIONAL STANDARD

WEAVING AND KNITTINGOPERATIONS

NTQF Level II and III

Ministry of Education May 2011


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Page 1 of 96 Ministry of EducationCopyrightWeaving and Knitting OperationsEthiopian Occupational Standard

Version 1May 2011

Introduction

Ethiopia has embarked on a process of reforming its TVET-System. Within thepolicies and strategies of the Ethiopian Government, technology transformation byusing international standards and international best practices as the basis, and,adopting, adapting and verifying them in the Ethiopian context is a pivotal element.TVET is given an important role with regard to technology transfer. The newparadigm in the outcome-based TVET system is the orientation at the current andanticipated future demand of the economy and the labor market.

The Ethiopia Occupational Standard (EOS) is the core element of the EthiopianNational TVET-Strategy and an important factor within the context of the NationalTVET-Qualification Framework (NTQF). They are national Ethiopian standards,which define the occupational requirements and expected outcome related to aspecific occupation without taking TVET delivery into account.

This document details the mandatory format, sequencing, wording and layout for theEthiopia Occupational Standard which comprised of Units of Competence.

A Unit of Competence describes a distinct work activity. It is documented in astandard format that comprises:

Occupational title and NTQF levelUnit titleUnit code

Unit descriptorElements and Performance criteriaVariables and Range statementEvidence guide

Together all the parts of a Unit of Competence guide the assessor in determiningwhether the candidate is competent.

The ensuing sections of this EOS document comprise a description of theoccupation with all the key components of a Unit of Competence:

chart with an overview of all Units of Competence for the respective levelincluding the Unit Codes and the Unit Titles

contents of each Unit of Competence (competence standard)

occupational map providing the technical and vocational education and training(TVET) providers with information and important requirements to consider whendesigning training programs for this standards and for the individual, a careerpath


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UNIT OF COMPETENCE CHART

Occupational Standard: Weaving and Knitting Operations

Occupational Code: TXT WKO

NTQF Level III

TXT WKO3 01 0511Set Up TextileProduction Machinesfor Product Change

TXT WKO3 02 0511Determine and CorrectMechanical Faults inLoom and OtherWeaving Equipment

TXT WKO3 03 0511Determine andCorrect WeavingProcess Faults

TXT WKO3 04 0511Operate in a ComplexTextile Production

Environment

TXT WKO3 05 0511Ensure EfficientOperation of Textile

Machines

TXT WKO3 06 0511Monitor TextileProduction Processes

TXT WKO3 07 0511Apply Quality Control

TXT WKO3 08 0511 Contribute to TextileProduction ProcessImprovements

TXT WKO3 09 0511Monitor ProcessCapability

TXT WKO3 10 0511Organize and PlanOwn Work to AchievePlanned Outcomes

TXT WKO3 11 0511Manage Impact ofChange of Own Work

TXT WKO3 12 0511Sustain Process

Improvements

TXT WKO3 13 0511Make Prototype

TXT WKO3 14 0511Lead WorkplaceCommunication

TXT WKO3 15 0511Lead Small Team

TXT WKO3 16 0511

Improve BusinessPractice


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NTQF Level II

TXT WKO2 05 0511 Set Up and OperateWeaving Looms forProduction

TXT WKO2 03 0511Prepare SizingChemicals

TXT WKO2 01 0511Weigh and CheckTextile Materials andProducts

TXT WKO2 06 0511Set up and OperateKnitting Machines forProduction

TXT WKO2 02 0511Perform CreelingOperations

TXT WKO2 07 0511Perform MinorMaintenance

TXT WKO2 08 0511 Repair Woven andKnitted Textile Product

TXT WKO2 11 0511Work TeamEnvironment

TXT WKO2 10 0511Participate in aWorkplace Environment

TXT WKO2 09 0511Participate inEnvironmentallySustainable WorkPractices

TXT WKO2 04 0511Perform Knotting forWeaving Operations

TXT WKO2 12 0511Develop BusinessPractice


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NTQF Level III


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Occupational Standard: Weaving and Knitting Operations Level III

Unit Title Set up Textile Fabric Production Machines for ProductChange

Unit Code TXT WKO3 01 0511Unit Descriptor This unit covers the skills and knowledge to perform or coordinatethe setting up of machines for production changes.

Element Performance Criteria

1. Set ororganizesetting ofmachine

1.1 Product specifications are interpreted for correct machine setting requirements.

1.2 Specifications are conveyed to appropriate personnel,

where required.1.3 Machine is set according to product specifications and

manufacturer instructions.

1.4 operational maintenance of machinery is performed

2. Conductsample ortrial runs

2.1 Materials or products to be used for sampling or trialingare obtained or arranged.

2.2 Machine is operated according to manufacturerrequirements and OHS practices

2.3 Specified sample is produced.

3. Checksample andorganizequality testing

3.1 Sample is checked to ensure quality standards are met.

3.2 Quality testing is assessed or organized as required.

4. Re-adjust orconfirmmachinesettings tomeetrequirements

4.1 Test results are interpreted to determine adjustmentrequirements.

4.2 Adjustment changes are completed according to productand machine specifications.

Variable Range

Legislative/ regulatoryrequirements

All work must comply with relevant Federal and State or Territorylegislative or regulatory requirements.

Machines mayinclude:

WindingWarpingSizing

Looms


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workplace practicesrecording and reporting practices

UnderpinningSkills

Demonstrates skills to:interpret technical dataset and operate machinestest and analyze samplesuse and dispose of a range of chemical cleaning agents,sealants and lubricantsdocument, assess and transfer informationread, interpret and follow information on work specifications,standard operating procedures and work instructions, andother reference materialmaintain accurate recordscommunicate within the workplacesequence operationsmeet specificationsclarify and check task-related informationcarry out work according to OHS practices

ResourcesImplication

Access is required to real or appropriately simulated situations,including work areas, materials and equipment, and to informationon workplace practices and OHS practices.

Methods ofAssessment

Competency may be accessed through:Interview / Written TestObservation / Demonstration with Oral Questioning

Context of

Assessment

Competency may be assessed in the work place or in a simulated

work place setting


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Unit Title Determine and Correct Mechanical Faults in Loom and OtherWeaving Equipment

Unit Code TXT WKO3 02 0511

Unit Descriptor This unit covers the skills and knowledge required to identify andcorrect mechanical faults in weaving looms and related weavingequipment.


1. Determine thecause of loomor relatedweavingequipmentbreakdowns

1.1 Operator is consulted on loom operation and condition priorto breakdown

1.2 Visual check is made of the loom and woven product for

any obvious damage or faulty mechanical components1.3 Fault finding skills are used to determine cause of loombreakdown

1.4 Loom engineering drawings, product specifications andoperation manual are consulted where necessary

2. Solvemechanicalloom andrelatedweaving

equipmentproblems

2.1 Gauges and tools are used correctly to adjust machine andin accordance with OHS practices

2.2 Parts are dismantled and assessed for disposal,reconditioning or continued use

2.3 Parts are reconditioned, where required including anyneeded grinding, milling or turning

2.4 Replacement parts are fitted and/or adjusted and tested inaccordance with manufacturer specifications and workplacerequirements

2.5 Loom or related weaving equipment is checked for correctoperation after repair

2.6 Operator is advised of any special requirements as aconsequence of the repair

3. Overhaul and

reconditionweavinglooms andrelatedweavingequipment

3.1 Loom condition assessed and estimated schedule of work

to be performed prepared3.2 Loom and related equipment overhauls are carried out in

accordance with manufacturer specifications and workplacerequirements

3.3 Parts are reconditioned, where required, including anyneeded grinding, milling or turning

3.4 Loom or related weaving equipment is checked for correctoperation at end of overhaul

4. Maintainrecords

4.1 Records are maintained and reports prepared, wherenecessary


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Variable RangeLegislative/regulatoryrequirements


Woven productmay include mayinclude

broadloom and narrowloom carpetsapparelterry towelingfurnishing and upholstery fabricswoven industrial productswoven healthcare products

Productspecificationsmay include mayinclude

quality namepile heightbeat-upwidthweaving construction (pattern)

Gauges andtools mayinclude

hand and power toolsanalogue and digital measuring equipmentgrinders

OHS practices OHS practices must include hazard identification and control, riskassessment and implementation of risk reduction measuresspecific to the tasks described by this unit, and may include:

manual handling techniquesstandard operating procedurespersonal protective equipmentsafe materials handlingtaking of rest breaksergonomic arrangement of workplacesfollowing marked walkwayssafe storage of equipmenthousekeepingreporting accidents and incidentsother OHS practices relevant to the job and enterprise

Evidence Guide Critical Aspectsof Competence

Demonstrates skills and knowledge to:interpret appropriate documentation including wherenecessary standard operating procedures, loom and relatedequipment specifications, operating guidelines, workshopmanuals and technical drawingsdetermine the condition of partsidentify faults and determine appropriate repair strategiesset loom correctlyoperate loom safely and correctlyperform sample runsmake appropriate readjustments


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apply workplace health and safety policies in productionoperationsmaintain accurate records

UnderpinningKnowledge andAttitudes

Demonstrates knowledge of:loom components and loom operationtextile terminology and weaving theorysetting up and adjustment requirements for the range of loomsand equipment in the enterprise and the range of woventextiles producedmachine manufacturer specificationssafety and environmental aspects of relevant enterpriseactivitiesOHS practices, including hazard identification and controlmeasuresquality practicesworkplace practicesrecording and reporting practices

UnderpinningSkills

Demonstrates skills to:set and operate looms and other textile machinesuse appropriate hand and power tools and workshopmachinery appropriate for loom part or equipment repairdismantle, repair and replace loom and related weavingequipment componentsoperate primary mechanisms, eg shed forming, weft insertion,beat up, let off and take up

test loom performanceread, interpret and follow information on work specifications,standard operating procedures and work instructions and otherreference materialmaintain accurate recordscommunicate within the workplacesequence operationsmeet specificationsclarify and check task-related informationcarry our work according to OHS practices

ResourcesImplication Access is required to real or appropriately simulated situations,including work areas, materials and equipment, and to informationon workplace practices and OHS practices.


Competency may be accessed through:Interview / Written TestObservation / Demonstration and Oral Questioning

Context ofAssessment

Competency may be assessed in the work place or in a simulatedwork place setting


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Unit Title Determine and Correct Weaving Process Faults


Unit Descriptor This unit covers the skills and knowledge required to identify andcorrect product and weaving loom faults.


1. Gatherrelevantinformation

1.1 Pattern and production requirements are checked

1.2 Weaving operator is consulted on loom operation and onany operator identified faults

1.3 Loom operation and woven product is observed for faults

2. Recognizeand correctweaving faults

2.1 Weft faults are identified2.2 Warp faults are identified

2.3 Selvedge faults are identified

2.4 General faults including incorrect creeling and other set upfaults are identified

2.5 Cause of fault is determined and action taken inaccordance with OHS practices

2.6 Any changes needed to be made in loom operation by theweaving operator are explained

3. Maintainrecords

3.1 Records are maintained and reports prepared, wherenecessary

Variable RangeLegislative/ regulatoryrequirements


Looms mayinclude:

any machine typically used in the weaving sector concernedmicroprocessor or computer controlled machines

both production and facility equipment used in the enterpriseWeaving faultsmay include:

weft faults such as:broken picksmissing pickstight pickswarp faults such as:

wrong draftwrong dentwrong reedends missing

tight ends


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wrong yarnwrong counts

breaking yarn endscrossed ends and ends holding downcords breakingbeam going slack and tightends jumping over sleyend smashshuttle cord breakingjute breaking or missing shuttlejute looping on selvedgejutes slipping over divider barsgaps in selvedgepoor selvedgepulling in on selvedgedragging, liftingknife markstooth off combwool on backfull outsshort rowsframes falling outcrossing spoolswrong spoolsthreading rip backs

chain out of horse shoebroken horse shoerollers off chainloops in face, rough facecarpet around roller

Causes of faultsmay include:

poor threadingdirty or oily marksjute missing shuttleshuttle cord cuttingjute cutting

narrow selvedgesselvedges loopingselvedges widewarp ends breaking outsmashing of warpscloth working forwardshort rowsdirty back and trapped yarn on surfacespools falling out of chainspools coming short

wide shot or open weave


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OHS practices OHS practices must include hazard identification and control, riskassessment and implementation of risk reduction measuresspecific to the tasks described by this unit, and may include:

manual handling techniquesstandard operating procedurespersonal protective equipmentsafe materials handlingtaking of rest breaksergonomic arrangement of workplacesfollowing marked walkwayssafe storage of equipmenthousekeepingreporting accidents and incidentsother OHS practices relevant to the job and enterprise

Evidence Guide

Critical Aspectsof Competence

Demonstrates skills and knowledge to:identify and correct textile related weaving faultsapply problem solving techniques to resolve faults efficientlyand effectivelyapply workplace health and safety policies in work operationsmaintain accurate records

Underpinning

Knowledge andAttitudes

Demonstrates knowledge of:

textile terms and definitions as they apply to weavingprocessesfibres, yarns, fabrics and other textilesweaving patterns and processes including yarn counts, sizingmethods, yarn conditioning, fabric counts, design types, Settconstruction, and warp tying methodstypes of textile weaving faultsmanufacturer's specifications for machine or equipmentOHS practices, including hazard identification and controlmeasuresquality practicesworkplace practicesrecording and reporting practices

UnderpinningSkills

Demonstrates skills to:operate a weaving loomdistinguish yarn countsdistinguish between types of weavesrecognize textile faultsread and follow a draft patterndraw ends in correctlyread, interpret and follow information on work specifications,standard operating procedures and work instructions and other


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reference materialmaintain accurate recordscommunicate within the workplacesequence operationsmeet specificationsclarify and check task-related informationcarry our work according to OHS practices








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Unit Title Operate in Complex Textile Production Environment


Unit Descriptor This unit covers the skills and knowledge to work in a textileproduction environment that requires the application of skill andknowledge across multiple production work areas.


1. Identifyorganizationalstructure andpurpose

1.1 Role of self or own team in the organizational structure isexplained.

1.2 Main production processes undertaken by the

organization are identified.1.3 Systems used to guarantee quality across and within

departments a re identified.

1.4 The production functions of own work area including internaland external suppliers and internal and external customersare explained.

2. Demonstrateunderstandingof product flowthrough theorganization

2.1 Main types of raw materials received by the organization forprocessing are identified.

2.2 Production processing stages and responsible departments

are identified.2.3 Production functions of own work area are identified

including internal and external suppliers and internal andexternal customers.

3. Applytechnical skillswhen requiredin otherdepartments

3.1 Knowledge of key tasks performed in one or more otherdepartments is demonstrated.

3.2 Technical skills are applied in a manner consistent withproduction system requirements of the organization.

3.3 Responsibility for quality of own work is maintained in a

manner consistent with operation procedures of the newdepartment.

3.4 Work is conducted in cooperation with team members fromother departments.

3.5 OHS practices of department are implemented.


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Variable RangeLegislative/regulatoryrequirements


Organizationalstructureincludes:

allocation of production functions to departmentssupervisory and management arrangementswhether a team-based work organization structure is usedallocation of support functions including maintenance,materials storage, administration, security, laboratory services

Productionprocesses mayinclude:

cardingspinningsizingwindingweavingtuftingknittingdyeingfinishingnon-woven textile production processspecial production systems of manufacturing practice including:just in time movement between departments and suppliers orcustomersspecial housekeeping practices, for example 5S

Organizationrefers to:

the processing plant where the employee works and may be:an enterprise with a single sitea factory location of a multi site enterprise

Systems used toguaranteequality mayinclude:

communication systems used to convey quality standards fordifferent jobs to production operatorstechnical resources and assistance available to productionoperators to help rectify problemslocation and availability of experts such as textile mechanicsand technicianssampling requirements for offline quality testing

Product flowrefers to:

The receipt of source fibres, yarns or textile materials fromsuppliers and the subsequent movement of the raw materials tothe production areas of the organization for processing. It includesautomatic and manual handling systems and job and order controlat a level appropriate to production operators at the enterprise

OHS practices OHS practices include hazard identification and control, riskassessment and implementation of risk reduction measuresspecific to the tasks described by this unit, and may relate to:

manual handling techniquesstandard operating procedurespersonal protective equipmentsafe materials handling

taking of rest breaks


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ergonomic arrangement of workplacesfollowing marked walkwayssafe storage of equipmenthousekeepingreporting accidents and incidentsenvironmental practices

Evidence Guide

Critical Aspectsof Competence

Demonstrates skills and knowledge to:identify main purpose of the organization, eg major productsand the major processes used in their production such asweaving and dyeingidentify manufacturing system and quality requirements acrosstwo or more departments within the organization

describe product flow through the organizationapply skills in two or more departments


Demonstrates knowledge of:textile production processes used in the organizationtechnical processes of two or more departmentsquality standards and practicesOHS practices, including hazard identification and controlmeasuresworkplace organization and practicesrecording and reporting practices

UnderpinningSkills

Demonstrates skills to:apply technical skills in own and other departmentswork in teamsadapt to new work environmentsread, interpret and follow information on work specifications,standard operating procedures and work instructions, andother reference materialmaintain accurate recordscommunicate within the workplacesequence operations and meet specifications

clarify and check task-related informationcarry out work according to OHS practicesResourcesImplication

Access is required to real or appropriately simulated situations,including work areas, materials and equipment, and toinformation on workplace practices and OHS practices.






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Unit Title Ensure Efficient Operation of Textile Machines


Unit Descriptor This unit covers the skills and knowledge to ensure efficientoperation of textile machines.


1. Check machineperformance

1.1 Machine performance is monitored and reviewed andadjustments made as required, in accordance withmanufacturer specifications and OHS practices .

1.2 Machine operations and processes are monitored to ensure

correct procedures are assessed and product meets qualitystandards.

1.3 Machine operator is consulted to assess machine operationsand processes.

1.4 Records and documentation of machine performance andmaintenance are maintained.

2. Identifyproblems withmachineoperation

2.1 Symptoms of machinery fault are identified.

2.2 Visual inspection of machine and product is used to locatefault.

2.3 Fault is located within section or component of machine.2.4 Operating manuals or documentation are referred to as

required.

3. Determineproblem causeand solution

3.1 Possible causes of problem are determined.

3.2 Further information is gathered to confirm or eliminatepossible cause.

3.3 Appropriate personnel are consulted to confirm cause.

3.4 Immediate solution is determined and trialled orimplemented.

3.5 Permanent solution is determined in consultation withappropriate personnel.

4. Conductroutine checksof performanceefficiency

4.1 Routine checks of machine performance are assessedagainst production specifications in accordance withmanufacturer instructions.

4.2 Preventative maintenance strategy for machine is checkedand assessed in accordance with manufacturer instructions.

4.3 Periodic servicing such as lubrication and greasing, etc. isassessed in accordance with manufacturer instructions asrequired.


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4.4 Machine is cleaned in accordance with manufacturercleaning instructions.

5. Performpreventative

maintenanceprocedures

5.1 Inspection of parts is conducted according to operatingprocedures and manufacturer instructions.

5.2 Service and production records are maintained to assist withlife cycle monitoring of parts and machine as required.

5.3 Faulty parts are identified for repair, replacement oradjustment as required.

5.4 Parts and consumables to be repaired or replaced areidentified and repaired or replaced as required.

5.5 Replacement parts and consumables are inspected, checkedand monitored to ensure compliance with operationalspecifications.

Variable RangeLegislative/ regulatoryrequirements

All work must comply with relevant Federal and State orTerritory legislative or regulatory requirements.

Symptoms mayinclude:

product does not meet specificationmachine is not operating to specificationsounds not attributed to normal operationecurrent faults such as yarn breaking, etc.

Machines mayinclude:

knitting machinescarding machinesspinning machinesweaving loomsdyeing equipmenttufting loomsfinishing equipmentcreeling and warping machines

Appropriatepersonnel mayInclude:

textile mechanicsupervisorsenior operator

Immediate solutionmayInclude:

decommission machinechange settingsadjust operationperform temporary fixrefer to textile mechanic

Parts andconsumablesmay include:

items that require periodic replacement as a result ofnormal machine and production operations, e.g. belts,globes, combs


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manual handling techniquesstandard operating procedurespersonal protective equipmentsafe materials handlingtaking of rest breaksergonomic arrangement of workplacesfollowing marked walkwayssafe storage of equipmenthousekeepingreporting accidents and incidentsenvironmental practices

Evidence Guide

Critical Aspects ofCompetence

Demonstrates skills and knowledge to:operate machines correctlymonitor machine performance against specifications andundertake minor adjustmentsclean machinesidentify faultsidentify and replace replaceable parts and consumables

used in normal machine operationscommunicate and cooperate with mechanics/techniciansand production personnelcomplete records accurately and completelyapply OHS practices in work operations


Demonstrates knowledge of:procedures and guidelines for safe operation of machinestypical fault conditions and related fault finding proceduresroutine maintenance processes and practicespreventative maintenance concepts

root cause analysis conceptsrange and use of replacement parts and consumablestechniques to replace parts and consumablescharacteristics of materials and fibrestechnical specifications manualsquality standards and practicesOHS practices, including hazard identification and controlmeasuresworkplace practicesrecording and reporting practices


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UnderpinningSkills

Demonstrates skills to:assess operating performance of machineundertake root cause analysiscarry out preventative maintenance activitiesstart and stop machines according to specificationsmonitor machine operations including machine productionreadingsrecognize fault conditionsuse hand tools and hand-held power toolsundertake cleaning and servicingrecognize, rectify machine faults or problems as requiredcheck machine maintenance recordscheck and confirm compliance to operational specificationssolve problemsbrainstormread, interpret and follow information on work specifications,standard operatingprocedures and work instructions, and other referencematerialmaintain accurate recordscommunicate within the workplacesequence operationsmeet specificationsclarify and check task-related informationcarry out work according to OHS practices






Competency may be assessed in the work place or in asimulated work place setting


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Unit Title Monitor Textile Production Processes


Unit Descriptor This unit covers the skills and knowledge to monitor textileproduction processes.


1. Monitorprocess toensureoutcomes areconsistent with

jobspecifications

1.1 Job specifications are checked for requirementsincluding quantity, quality, colour and pattern.

1.2 Performance parameters are identified to the extentrequired to be able to report known or suspected

problems.1.3 Production processes are monitored to ensure

consistency with specified outcomes.

1.4 Job records and other documentation are maintained.

1.5 Monitoring is conducted according to OHS practices.

2. Identifyproblems withoperation ofTextile

productionprocess

2.1 Problems are identified and categorized as machine andprocess faults.

2.2 Operating manuals and documentation are referred to.

3. Determineproblem causeand solution

3.1 Possible causes of problem are determined.

3.2 Further information is gathered to confirm and eliminatepossible causes.

3.3 Appropriate personnel are consulted to confirm causes.

3.4 Immediate solution is determined and trialed orimplemented.

3.5 Permanent solution is determined in consultation with

appropriate personnel.4. Conduct

regular checksof performanceefficiency

4.1 Regular checks of process operation are undertaken andresults assessed against job specifications.

4.2 Results of checks are recorded.

4.3 Opportunities for process improvements are identified andcommunicated.


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Variable Range

Legislative/regulatory requirements


Job specificationsmay include

customer orderspattern diagramscolour chartssimple formulaewritten and verbal instructionsdrawings

Performanceparameters mayinclude

processing timeacceptable error ratewastagenoisevibration

Productionprocesses mayinclude

cardingspinningsizingwindingweavingtuftingknittingdyeingfinishingnon-woven textile production process

any special production systems of manufacturing practice,including:just in time movement between departments and suppliers orcustomersspecial housekeeping practices, including 5S

OHS practices OHS practices include hazard identification and control, riskassessment and implementation of risk reduction measuresspecific to the tasks described by this unit, and may relate to:manual handling techniquesstandard operating procedurespersonal protective equipmentsafe materials handlingtaking of rest breaksergonomic arrangement of workplacesfollowing marked walkwayssafe storage of equipmenthousekeepingreporting accidents and incidentsenvironmental practices

Appropriatepersonnel mayinclude

internal technical specialistssupervisorsequipment manufacturer service personnel


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Immediatesolution means

A solution to the problem that will control immediate undesirableimpacts, but which may not eliminate the root cause of theproblem.

Permanentsolution means

A solution to the problem that will eliminate the root cause of theproblem.

Evidence Guide


Demonstrates skills and knowledge to:identify the major processes to be monitored at worklocation, eg creeling, weaving, finishingidentify manufacturing system and quality requirements to bemonitoredidentify major faults and out of specification performance

address faults or problemsconduct regular performance checks


Demonstrates knowledge of:textile production processes used in an enterpriserange of problems and their solutions associated with textileproduction operationsquality standards and practicesOHS practices, including hazard identification and controlmeasuresworkplace practices

recording and reporting practicesUnderpinningSkills

Demonstrates skills to:identify faults and problemsdetermine solutionsread, interpret and follow information on work specifications,standard operating procedures and work instructions, andother reference materialmaintain accurate recordscommunicate within the workplacesequence operations

meet specificationsclarify and check task-related informationcarry out work according to OHS practices




Competency may be accessed through:Interview / Written TestObservation / Demonstration/ Oral Questioning

Context of

Assessment

Competency may be assessed in the work place or in a

simulated work place setting


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Occupational Standard: Weaving and Knitting Operations Level IIIUnit Title Apply Quality ControlUnit Code TXT WKO3 07 0511Unit Descriptor This unit covers the knowledge, skills and attitudes required in

applying quality control to apparel production.

Elements Performance Criteria

1. Determinequalitystandards

1.1 Quality standard documents are acquired and reviewed

1.2 Quality standards and procedures are introduced to staff / personnel.

1.3 Quality standard procedures are ensured to be implementedin accordance with the organization/workplace policy.

1.4 Standard procedures are revised / updated when necessary

2. Assess qualityof work andproductdelivered

2.1 Products/work outputs and work performance are checked against organization quality standards and specifications

2.2 Work outputs and performance delivered are evaluated usingthe appropriate evaluation parameters and in accordancewith organization standards

2.3 Causes of any identified faults are identified and correctiveactions are taken in accordance with organization policies and

procedures3. Record

information3.1 Basic information on the quality performance is recorded in

accordance with organization procedures

3.2 Records of work quality are maintained according to therequirements of the organization

4. Study causesof qualitydeviations

4.1 Causes of deviations from final outputs or services areinvestigated and reported in accordance with organizationprocedures

4.2 Suitable preventive action is recommended based onorganization quality standards and identified causes ofdeviation from specified quality standards of final service oroutput

5. Completedocumentation

5.1 Information on quality and other indicators of serviceperformance is recorded.

5.2 All service processes and outcomes are recorded.


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Variable Range

Quality check visual inspectionphysical measurementscheck against design/specifications

Quality standards materialscomponent partsfinal productproduction processconformity to specifications

Quality parameters finishsizedurabilityproduct variationsmaterials

alignmentcolordamage and imperfections

Evidence Guide


Assessment requires evidence that the candidate:checked completed work continuously against organizationstandardidentified and isolated faulty or poor product/outputchecked service delivered against organization standardsidentified and applied corrective actions on the causes ofidentified faults or errorrecorded basic information regarding quality performanceinvestigated causes of deviations of services againststandard

recommended suitable preventive actionsUnderpinningKnowledge andAttitudes

Demonstrates knowledge of:relevant quality standards, policies and procedurescharacteristics of products/outputssafety environment aspects of production processesrelevant evaluation techniques and quality checkingproceduresworkplace procedures and reporting procedures

UnderpinningSkills

Demonstrates skills to:interpret work instructions, specifications and standardsappropriate to the required work or productcarry out relevant performance evaluationmaintain accurate work records in accordance withproceduresmeet work specifications and requirements


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communicate effectively within defined workplace proceduresResourceImplications

The following resources should be provided:access to relevant workplace or appropriately simulatedenvironment and materials relevant to the activity/ task

Methods ofAssessment Competence may be accessed through:Interview / Written TestObservation / Demonstration with Oral Questioning

Context forAssessment

Competence may be assessed in the work place or in asimulated work place setting


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Unit Title Contribute to Textile Production Process Improvements


Unit Descriptor This unit covers the skills and knowledge to review productionprocesses used in textile manufacture and contribute toidentifying and implementing improvements.


1. Identify keyelements ofproductionrequirements

1.1 Key external and internal customers and their needs andexpectations are identified.

1.2 Textile production processes are described in terms ofhow they contribute to th e value chain.

1.3 Key suppliers are identified and their role in the valuechain described.

1.4 Quality standards for critical points of the productionprocess are identified.

1.5 P roduction requirements are identified.

2. Reviewproductionprocesses

2.1 Housekeeping practices are identified and reviewed

2.2 against workplace standards to assess conformity.

2.3 Safety practices are identified and reviewed against OHS

practices to assess conformity.2.4 Production waste is identified.

2.5 Methods of monitoring production outcomes are identifiedas required.

2.6 Textile production outcomes are assessed againstproduction goals as required.

3. Identifyimprovementopportunities

3.1 Opportunities for improvement are identified.

3.2 Suggestions for improvement are made.

3.3 Improvement is tested in consultation with appropriate personnel.

3.4 Reports, records and recommendations for improvementare provided.

4. Implementimprovement

4.1 Implications of improvement are identified.

4.2 Desired result of improvement is identified and method ofmeasuring outcome established.

4.3 Methods of addressing any possible negative implicationsare identified and implemented.

4.4 Consultation with appropriate personnel is conducted to


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communicate improvement.

4.5 Improvement is implemented with the assistance of otherteam members as required.

4.6 Improvement is monitored to ensure correct

implementation and effectiveness in achieving desiredresult is reviewed with assistance from other teammembers as required.

4.7 Adjustments to improvement are made as required.

4.8 Improvement processes are documented.

Variable Range

Legislative/regulatory requirements


Textile productionprocesses mayinclude:

receiving and processing of fibres and yarnsidentification of yarn and fibre quality

specialist machine use such as tufting, spinning, weavingrepairs and alterationstesting, inspectingdispatch, storage, packingfinishing processes

Suppliers mayinclude:

suppliers of materials, yarns, fibres, fabricspersonnel, specialist support, contractorsdispatch, warehousing, transport operatorspublicity and promotional suppliersmachinery and equipment suppliers and repaircontractors

Productionrequirements

timing requirementsquantity and qualityspecific order requirementsprocedural requirementssafetypersonnelresource use

Production wastemay include:

unusable materials, off-cutsdelayspoor process designinventoryinefficient performance of a processmaking defective items

Tested mayinclude:

trialedverifiedpiloted

measured against research


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Appropriatepersonnel mayInclude:

managerssupervisorscolleaguesspecialist staff


manual handling techniquesstandard operating procedurespersonal protective equipmentsafe materials handlingtaking of rest breaksergonomic arrangement of workplacesfollowing marked walkwayssafe storage of equipmenthousekeepingreporting accidents and incidentsenvironmental practices

Evidence Guide


Demonstrates skills and knowledge to:review textile production processesidentify and assess improvement opportunities

evaluate implications of improvementidentify and interpret workplace standardscommunicate process improvement options


Demonstrates knowledge of:quality standards applying to textile handling procedures,construction processes andfinished productimpact of incorrect production techniquessequence of operations in the production processproduction suppliers and value chain concepts

quality tools and benchmarking proceduresPDCA (plan, do, check, act) cycleOHS practices, including hazard identification and controlmeasuresquality practicesworkplace practicesrecording and reporting practices

UnderpinningSkills

Demonstrates skills to:plan production processes as requiredanalyze and evaluate

communicate effectively within the workplace with colleagues


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and managementconduct quality checks to identify non-compliances with qualitystandardsbrainstormsolve problemsread, interpret and follow information on work specifications,standard operating procedures and work instructions, and otherreference materialmaintain accurate recordssequence operationsmeet specificationsclarify and check task-related informationcarry out work according to OHS practices








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Unit Title Monitor Process Capability


Unit Descriptor This unit covers the knowledge and skills required for gatheringof data and the interpretation of simple information to determinethe compliance of the process and the taking of action asdefined by the procedures where the information reveals theprocess is out of control parameters.


1. Collect andprocess data

1.1 Take specified measurements/readings as required

1.2 Enter data onto log/into computer or other record1.3 Manipulate and/or chart data as required by procedures

2. Identifyvariations thatare not randomand take action

2.1 Examine chart and/or reliability information

2.2 Distinguish between random variations and those withan identifiable cause

2.3 Take action specified in procedures when a variationwith an identifiable cause occurs

3. Assist inprocessimprovement

3.1 Collect data for process capability improvement trials asdirected

3.2 Make recommendations for improvement as required

3.3 Implement revised capability monitoring procedures asrequired

Variable RangeSix sigma Six sigma is a process improvement methodology based on

statistical process control with six sigma limits which equatesto 3.4 defects per million opportunities for each product or

service transaction.Six sigma is also often used as a general term covering acompetitive manufacturing approach.Six sigma training typically covers several units ofcompetency in this Training Package.

Three sigma Three sigma includes statistical process control with three sigmalimits which equates to 3 defects per thousand opportunities foreach product or service transaction.

Procedures Procedures includes:all work instructions,standard operating procedures,


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formulas/recipes,batch sheets,temporary instructions and similar instructions provided forthe smooth running of the plant. They may be:

written and verbalcomputer based or in some other form.

For the purposes of this Training Package, ' procedures' alsoincludes good operating practice as may be defined by industrycodes of practice (eg Good Manufacturing Practice (GMP),Responsible Care) and government regulations.

Random variation Random variation is the term used in statistical control to refer tothose variations for which no cause can be found.

Identifiable cause Also referred to as an 'assignable cause' or a 'special cause' arethose variations for which a cause can be found and so thecause of the variation eliminated.

Evidence Guide


Evidence should be available of data collected and processed.There may also be evidence of assignable causes recognizedand action taken. There should not be evidence of assignablecauses ignored.

UnderpinningKnowledge and

Attitudes

Demonstrate knowledge of:data collection methods and data processing techniquesbasic variability and normal distributionrecognition of identifiable causes in accordance withprocedurescauses of different types of identifiable causes as defined byproceduresactions to be taken for the different causes

UnderpinningSkills

Demonstrates skills of: problem solvingstatistical controlplanning

communicationResourcesImplication

Access to a work place utilizing either 6 sigma or 3 sigma isrequired. Where it is necessary to use synthetic information forassessment purposes, then a bank of such information shouldbe created.






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Unit Title Organize and Plan Own Work to Achieve PlannedOutcomes


Unit Descriptor This unit covers the skills and knowledge to organize and planown work to achieve planned outcomes.


1. Confirm andinterpret workrequirements

1.1 Work requirements are confirmed with relevantpersonnel.

1.2 Work requirements are interpreted.

2. Developpersonal workplan

2. 1 Steps required to complete work are identified andconfirmed with other personnel.

2. 2 Quality requirements are confirmed and interpreted.

2. 3 Critical deadlines, outcome objectives and sequence ofoperations are established and documented.

3. Communicatewith relevantpersonnel

3.1 Relevant personnel are identified and contacted.

3.2 Operation plan is confirmed or altered.

4. Accessresources

4.1 Specified resources are identified and accessedaccording to work plan.

4.2 Use expertise of other personnel and learningopportunities to expand ability to meet work targets.

5. Coordinatework

5.1 Work is assessed according to planned steps and qualitycriteria.

5.2 Work is regularly checked against specifications,established deadlines and identified quality standardsand action is taken to rectify work which is not accordingto requirements.

5.3 Problems are identified and investigated.5.4 Problems are rectified or reported

6. Keep records ofwork

6.1 Record system is established.

6.2 Records are kept according to record system procedures.

7. ImplementOHS practices

7.1 OHS practices are identified and followed.

7.2 Action is taken according to OHS practices to preventaccidents and to eliminate risks to personal safety.


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Variable Range

Legislative/ regulatoryrequirements



manual handling techniquesstandard operating procedurespersonal protective equipmentsafe materials handlingtaking of rest breaksergonomic arrangement of workplacesfollowing marked walkways

safe storage of equipmenthousekeepingreporting accidents and incidentsenvironmental practices

Evidence Guide


Demonstrates skills and knowledge to:confirm and interpret work specificationsestablish and apply required quality procedures andrequired work stepsorganize and set up workstationidentify and deal with problems arising in own workcoordinate own workset and work to deadlinesapply OHS practices in work operationsmaintain accurate records

UnderpinningKnowledge andAttitude

Demonstrates knowledge of:production processesoperating procedures for production machinescharacteristics of typical materials and products used inproductionquality standards and practicesOHS practices, including hazard identification and controlmeasuresworkplace practicesrecording and reporting practices


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UnderpinningSkills

Demonstrates skills to:handle, receive and assemble materials and productssolve problems in own workread, interpret and follow information on workspecifications, standard operating procedures and workinstructions, and other reference materialmaintain accurate recordscommunicate within the workplacesequence operationsmeet specificationsclarify and check task-related informationcarry out work according to OHS practices








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Unit Title Manage Impact of Change on Own Work


Unit Descriptor This unit covers the skills needed by an employee in acompetitive manufacturing organization which requires theemployee to participate in and manage the impact of theimplementation of competitive manufacturing initiatives on theirown work life.


1. Examine theimpact ofchange on ownwork practices

1.1 Examine changes to work flow

1.2 Examine changes to equipment/process/physicalenvironment

1.3 Examine changes to work relationship with team membersand other teams

1.4 Examine changes to data collection needs

1.5 Examine changed work for impacts on health, safety andenvironment

1.6 Examine changes to quality requirements

1.7 Identify any additional individual skill needs

1.8 Identify other areas requiring assistance

2. Implementchange

2.1 Review changes which may have adverse impact withteam leader

2.2 Adopt changes to individual work practice

2.3 Seek assistance in gathering/processing data as required

2.4 Implement the data collection/processing and take actionson resulting information in accordance with procedures

2.5 Seek assistance/training to meet needs caused by change

3. Implementcontinuousimprovement

3.1 Critically examine all changes3.2 Identify impacts of changes both up and down the

immediate value chain

3.3 Identify areas for improvement

3.4 Make recommendations for improvement in accordancewith procedures


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Variable Range

Managing impactof change

All Elements may be undertaken individually or as part of a teamand may require assistance from the team leader for areasoutside the employee's range of responsibility and authority.

Competitivemanufacturing

Competitive manufacturing is used to describe the range ofsystemic manufacturing practice concepts and approaches. Itcovers but is not limited to:

lean manufacturingagile manufacturingpreventative and predictive maintenance approachesmonitoring and data gathering systems such as SystemsControl and Data Acquisition (SCADA) software, EnterpriseResource Planning (ERP) systems, Manufacturing ResourcePlanning (MRP), and proprietary systems such as SAPstatistical process control systems including six sigma andthree sigmaJust In Time (JIT), kanban and other pull relatedmanufacturing control systemssupply, value, and demand chain monitoring and analysisother continuous improvement systems. Competitivemanufacturing should be interpreted so as to take intoaccount the stage of implementation of competitivemanufacturing approaches, the enterprise's size and workorganization, culture, regulatory environment andmanufacturing sector.

Procedures Procedures include:all work instructions,

standard operating procedures,formulas/recipes, batch sheets,temporary instructions and similar instructions provided forthe smooth running of the plant, they may be:

written verbal computer based or in some other form

For the purposes of this Training Package, 'procedures' alsoincludes good operating practice as may be defined byindustry codes of practice (e.g. Good Manufacturing Practice(GMP), Responsible Care) and government regulations.

Continuousimprovement

Continuous improvement (also called kaizen) - the philosophy ofcontinual improvement, that every process can and should becontinually evaluated and improved in terms of time required,resources used, resultant quality, and other aspects relevant tothe process.


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Value chain Competitive manufacturing organizations encompass:the entire production system,beginning with the customer,and includes:the product sales outlet,the final assembler,product design,raw material mining and processing and all tiers of the valuechain (sometimes called the supply chain).

Any truly 'competitive' system is highly dependent on thedemands of its customers and the reliability of its suppliers. Noimplementation of competitive manufacturing can reach its fullpotential without including the entire 'enterprise' in its planning.

Evidence Guide


Evidence of commitment to a range of initiatives should beavailable.

UnderpinningKnowledge andAttitude

Demonstrate knowledge of:current process and principles of operationsources of data on the process/plant and possibleapplications to informationmethods of determining own skill needs and developing skillsrequired

health, safety and environment (HSE) principles as relevantto own jobbasic continuous improvement principles

UnderpinningSkills

Demonstrates skills of:analysiscommunicationproblem solvingreading and interpretingteamwork


Access to an organization using competitive manufacturing.






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Unit Title Sustain Process Improvements


Unit Descriptor This unit covers the skills needed to prevent implementedprocess improvements slipping back to former practices ordigression to less efficient practices.


1. Implementcorrectiveactions

1.1 Identify impact of process improvements on systems inown work area

1.2 Examine process improvements

1.3 Clarify changes to process improvements as required1.4 Identify any additional, personal skill gaps and seek skill

development

1.5 Adopt improved process

2. Check changes 2.1 Identify claimed improvements

2.2 Identify methods of observing claimed improvements

2.3 Check if claimed improvements are occurring and reportproblems in accordance with procedures

3. Check forfurtherimprovements

3.1 Look for areas of possible further improvement3.2 Take action to make improvements in accordance with

procedures

Variable Range

Performance Performance may be thought of as the rate of output of theplant compared to the rate required to meet demand.Performance might also be thought of in terms of task wheretask time is the allowable time to produce one product at therate customers is demanding it.This is not the same as cycle time, which is the normal timeto complete an operation on a product (which should be lessthan or equal to task time).

Procedures All work instructions, standard operating procedures,Formulas/recipesBatch sheetsTemporary instructions and similar instructions provided forthe smooth running of the plant, they may be:

written, verbal and/or computer based or in some other

form.


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'procedures' also includes good operating practice as may bedefined by industry codes of practice (e.g. GoodManufacturing Practice (GMP), Responsible Care) andgovernment regulations.

Improvements Improvement procedures in some enterprises is also knownby baka-yoke which is a manufacturing technique ofpreventing mistakes by designing the manufacturingprocess, equipment and tools so that an operation literallycannot be performed incorrectly.An attempt to perform incorrectly, as well as beingprevented, is usually met with a warning signal of some sort;the term poka-yoke is sometimes referred to as a systemwhere only a warning is provided.

Evidence Guide


Evidence of having sustained improvements in their own job andof assessing these improvements for their real impact.


Demonstrate knowledge of:existing proceduresmodified procedures

UnderpinningSkills

Demonstrates skills of: technical competence to perform jobproblem solvingteamworkcommunication


Access to a workplace implementing competitive manufacturingstrategies or appropriate simulated environment is required. Noother specific resources are required.






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Unit Title Make Prototype


Unit Descriptor This unit covers the skills and knowledge to design processesleading to the making of a prototype for marketing purposes.


1. Set upworkstation

1.1 Workstation is set up in accordance with specificationsand workplace procedures

2. Design ormodify existing

model

2.1 Specification of customer requirements are interpreted

2.2 Components are designed, to conform with model, usingCAD or manual technique with reference to all relevantoperations

2.3 Materials, trims and colours are selected

2.4 Models are produced from appropriate materials

2.5 Ongoing liaison occurs with relevant departments inworkplace to ensure workability and marketability ofdesign, and availability of materials and resourcesincluding workforce skills

3. Produceprototype

3.1 Existing model is modified, or model is designed, totranslate design concept into 3D

3.2 Making of prototype is coordinated using samplepatterns, relevant designed components and all relevantmanufacturing processes

4. Test prototype 4.1 Liaison occurs with other relevant departments in relationto practicality of design and cost of production, andpredicted commercial success

4.2 Prototype is reviewed with customer specifications, andcustomer as appropriate

4.3 Corrections are made as necessary5. Make samples 5.1 Samples are made for marketing or testing

5.2 Work is conducted according to OHS practices

6. Producepatterns

6.1 Standard or master pattern is created from the meanform

6.2 Standard is dissected to produce all working patterns,making adjustments for enterprise procedures andmaterials used to create patterns

6.3 Patterns are derived from the past pattern, allowing foradjustments as required


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Variable RangeLegislative/regulatory requirements


OHS practices OHS practices must include hazard identification and control,

risk assessment and implementation of risk reduction measuresspecific to the tasks described by this unit, and may include:manual handling techniquesstandard operating procedurespersonal protective equipmentsafe materials handlingtaking of rest breaksergonomic arrangement of workplacesfollowing marked walkwayssafe storage of equipment

housekeepingreporting accidents and incidentsother OHS practices relevant to the job and enterprise

Evidence Guide Critical Aspects ofCompetence

Demonstrates skills and knowledge to:plan and coordinate complicated design and prototypeoperationscheck work against work specifications and workplace

standardsprepare equipment and work prior to commencing operationsapply complex techniques over the full range of operationscheck work against specificationsapply workplace health and safety policies in work operationsmaintain accurate records


Demonstrates knowledge of:manufacturing focus of the enterprisemanufacturing capacity, skill capacity, and tool or equipmentbase of workplacematerials and properties and their reaction to manufacturingprocessespattern design and prototype constructionquality standards and handling proceduressafety and environmental aspects of relevant processesworkplace operations and reporting proceduresOHS practices, including hazard identification and controlmeasurespractices for recording and reporting


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UnderpinningSkills

Demonstrates skills to:interpret work specifications for complicated operationscreate standard patterns to specificationsselect appropriate materialsproduce prototypes using appropriate manufacturingprocessesmake samples and correct as necessarymeet work specificationscommunicate effectively with other relevant departments inthe workplaceread, interpret, and follow information on work specifications,standard operating procedures and work instructions, andother reference materialmaintain accurate recordssequence operationsclarify and check task-related informationcarry out work according to OHS practices


Assessment may occur on the job or in an appropriatelysimulated environment and requires access to work areas,materials and equipment and to information on workplacepractices and OHS practices






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Occupational Standard: Weaving and Knitting Operations Level IIIUnit Title Lead Workplace CommunicationUnit Code TXT WKO3 14 0511Unit Descriptor This unit covers the knowledge, skills, and attitudes to lead in

the dissemination and discussion of information and issues inthe workplace.


1. Communicateinformationabout workplaceprocesses

1.1 Appropriate communication method is selected

1.2 Multiple operations involving several topics areas arecommunicated accordingly

1.3 Questions are used to gain extra information

1.4 Correct sources of information are identified

1.5 Information is selected and organized correctly

1.6 Verbal and written reporting is undertaken when required

1.7 Communication skills are maintained in all situations

2. Lead workplacediscussion

2.1 Response to workplace issues are sought

2.2 Response to workplace issues are provided immediately

2.3 Constructive contributions are made to workplace

discussions on such issues as production, quality andsafety

2.4 Goals/objectives and action plan undertaken in theworkplace are communicated.

3. Identify andcommunicateissues arising inthe workplace

3.1 Issues and problems are identified as they arise

3.2 Information regarding problems and issues are organizedcoherently to ensure clear and effective communication

3.3 Dialogue is initiated with appropriate staff/personnel

3.4 Communication problems and issues are raised as theyarise


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Variable Range

Methods ofcommunication

Non-verbal gesturesVerbalFace to face

Two-way radioSpeaking to groupsUsing telephoneWrittenUsing Internet

Evidence Guide

Critical Aspects of

Competence

Demonstrates skills and knowledge to:

Dealt with a range of communication/information at one timeMade constructive contributions in workplace issuesSought workplace issues effectivelyResponded to workplace issues promptlyPresented information clearly and effectively written formUsed appropriate sources of informationAsked appropriate questionsProvided accurate information


Demonstrates knowledge of:Organization requirements for written and electroniccommunication methodsEffective verbal communication methodsApparel/Garments Terminology

UnderpinningSkills

Demonstrates skills to:Organize informationUnderstand and convey intended meaningParticipate in variety of workplace discussionsComply with organization requirements for the use of writtenand electronic communication methods

ResourceImplications

The following resources must be provided: variety of information,communication tools, simulated workplace


Competence may be assessed through:Interview/Written TestObservation/Demonstration with Oral Questioning




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Occupational Standard: Weaving and Knitting Operations Level IIIUnit Title Lead Small TeamUnit Code TXT WKO3 15 0511Unit Descriptor This unit covers the knowledge, skills and attitudes to lead small

teams including setting and maintaining team and individualperformance standards.


1. Provide teamleadership

1.1 Work requirements are identified and presented to teammembers

1.2 Reasons for instructions and requirements arecommunicated to team members

1.3 Team members queries and concerns are recognized,discussed and dealt with

2. Assignresponsibilities

2.1 Duties and responsibilities are allocated having regard tothe skills, knowledge and aptitude required to properlyundertake the assigned task and according to companypolicy

2.2 Duties are allocated having regard to individual preference,domestic and personal considerations, whenever possible

3. Set

performanceexpectations forteam members

3.1 Performance expectations are established based on client

needs and according to assignment requirements3.2 Performance expectations are based on individual team

members duties and area of responsibility

3.3 Performance expectations are discussed and disseminatedto individual team members

4. Supervisedteamperformance

4.1. Monitoring of performance takes place against definedperformance criteria and/or assignment instructions andcorrective action taken if required

4.2. Team members are provided with feedback , positivesupport and advice on strategies to overcome anydeficiencies

4.3. Performance issues which cannot be rectified or addressedwithin the team are referenced to appropriate personnelaccording to employer policy

4.4. Team members are kept informed of any changes in thepriority allocated to assignments or tasks which might impacton client/customer needs and satisfaction

4.5. Team operations are monitored to ensure that employer/ client needs and requirements are met

4.6. Follow-up communication is provided on all issues affectingthe team


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4.7. All relevant documentation is completed in accordance withcompany procedures

Variable Range

Workrequirements

Client ProfileAssignment instructions

Team membersconcerns

Roster/shift details

Monitorperformance

Formal processInformal process

Feedback Formal process

Informal processPerformanceissues

Work outputWork qualityTeam participationCompliance with workplace protocolsSafetyCustomer service

Evidence Guide


Demonstrates skills and knowledge to:Maintained or improved individuals and/or team performancegiven a variety of possible scenarioAssessed and monitored team and individual performanceagainst set criteriaRepresented concerns of a team and individual to next levelof management or appropriate specialist and to negotiate ontheir behalfAllocated duties and responsibilities, having regard to

individuals knowledge, skills and aptitude an d the needs ofthe tasks to be performedSet and communicated performance expectations for a rangeof tasks and duties within the team and provided feedback toteam members


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Demonstrates knowledge of:Company policies and proceduresRelevant legal requirementsHow performance expectations are setMethods of Monitoring PerformanceClient expectations

Team members duties and responsibilities UnderpinningSkills

Demonstrates skills to:Communication skills required for leading teamsInformal performance counseling skillsTeam building skillsNegotiating skills

ResourceImplications

Access to relevant workplace or appropriately simulatedenvironment where assessment can take placeMaterials relevant to the proposed activity or task


Competence may be assessed through:Interview/Written TestObservation/Demonstration with Oral Questioning




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Occupational Standard: Weaving and Knitting Operations Level IIIUnit Title Improve Business PracticeUnit Code TXT WKO3 16 0511Unit Descriptor This unit covers the knowledge, skills and attitudes required in

promoting, improving and growing business operations.


1. Diagnose thebusiness

1.1 Data required for diagnosis is determined and acquired

1.2 Competitive advantage of the business is determined fromthe data

1.3 SWOT analysis of the data is undertaken

2. Benchmark thebusiness 2.1 Sources of relevant benchmarking data are identified2.2 Key indicators for benchmarking are selected in

consultation with key stakeholders

2.3 Like indicators of own practice are compared withbenchmark indicators

2.4 Areas for improvement are identified 3. Develop plans

to improvebusiness

performance

3.1 A consolidated list of required improvements is developed

3.2 Cost-benefit ratios for required improvements aredetermined

3.3 Work flow changes resulting from proposed improvementsare determined

3.4 Proposed improvements are ranked according to agreedcriteria

3.5 An action plan to implement the top ranked improvementsis developed and agreed

3.6 Organizational structures are checked to ensure they aresuitable

4. Developmarketing andpromotionalplans

4.1 The practice vision statement is reviewed4.2 Practice objectives are developed/reviewed

4.3 Target markets are identified/refined

4.4 Market research data is obtained

4.5 Competitor analysis is obtained

4.6 Market position is developed/reviewed

4.7 Practice brand is developed

4.8 Benefits of practice/practice products/services areidentified


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4.9 Promotion tools are selected/developed

5. Developbusinessgrowth plans

5.1 Plans to increase yield per existing client are developed

5.2 Plans to add new clients are developed

5.3 Proposed plans are ranked according to agreed criteria5.4 An action plan to implement the top ranked plans is

developed and agreed

5.5 Practice work practices are reviewed to ensure they supportgrowth plans

6. Implement andmonitor plans

6.1 Implementation plan is developed in consultation with allrelevant stakeholders

6.2 Indicators of success of the plan are agreed

6.3 Implementation is monitored against agreed indicators6.4 Implementation is adjusted as required

Variable Range

Data requiredincludes:

organization capabilityappropriate business structurelevel of client service which can be providedinternal policies, procedures and practicesstaff levels, capabilities and structuremarket, market definitionmarket changes/market segmentationmarket consolidation/fragmentationrevenuelevel of commercial activityexpected revenue levels, short and long termrevenue growth ratebreak even datapricing policyrevenue assumptionsbusiness environmenteconomic conditionssocial factorsdemographic factorstechnological impactspolitical/legislative/regulative impactscompetitors, competitor pricing and response to pricingcompetitor marketing/brandingcompetitor products


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Competitiveadvantageincludes:

services/productsfeeslocationtimeframe

Objectives shouldbe 'SMART' , that

SpecificMeasurableAchievableRealisticTime defined

Market researchdata includes:

data about existing clientsdata about possible new clientsdata from internal sourcesdata from external sources such as:trade associations/journalsYellow Pages small business surveyslibrariesInternetChamber of Commerceclient surveysindustry reportssecondary market researchprimary market research such as:telephone surveyspersonal interviewsmail surveys

Competitoranalysis

competitor offeringscompetitor promotion strategies and activitiescompetitor profile in the market place

SWOT analysisincludes:

internal strengths such as staff capability, recognizedqualityinternal weaknesses such as poor morale,under-capitalization, poor technologyexternal opportunities such as changing market andeconomic conditionsexternal threats such as industry fee structures, strategic

alliances, competitor marketingKey indicators mayinclude:

salary cost and staffingpersonnel productivity (particularly of principals)profitabilityfee structureclient basesize staff/principaloverhead/overhead control

Organizationalstructures include:

legal structure (partnership, limited liability company, etc.)organizational structure/hierarchy

reward schemes


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Market positionshouldinclude data on:

productthe good or service providedproduct mixthe core product - what is boughtthe tangible product - what is perceivedthe augmented product - total package of consumerfeatures/benefitsproduct differentiation from competitive productsnew/changed productsprice and pricing strategies (cost plus, supply/demand, abilityto pay, etc.)pricing objectives (profit, market penetration

Documents

OS Weaving and Knitting Operations L3 and L2doc