ORGANISATIONAL TRANSFORMATION OF LIBRARIES : …myrepositori.pnm.gov.my/bitstream/123456789/1006/1/Sekitar_2001_33_2.pdfKertas kerja ini membincangkan mengenai penggunaan Teknologi

ORGANISATIONAL TRANSFORMATION OF LIBRARIES :SHOWCASE OF SABAH STATE LIBRARY*

By

Ku Joo Bee**

ABSTRAKDi era digital penyebaran maklumat berkembang dengan pantas, maka perpustakaan tidak dapat memenuhisemua kehendak pelanggannya. Oleh itu, perpustakaan perlu meningkatkan fungsinya bukan sahaja sebagaipusat penyerahan koleksi buku-buku tetapi peningkatan dalam aktiviti perolehan maklumat yang lebihmenyeluruh selaras dengan kewujudan Teknologi Maklumat clan Komunikasi (Information CommunicationTechnology). Kertas kerja ini membincangkan mengenai penggunaan Teknologi Maklumat, dan. Komunikasidi perpustakaan Negeri Sabah dan bagaimana menambah perkhidmatan perpustakaan yang sedia ada sertamenambah kualiti perkhidmatan yang baru untuk memenuhi cabaran dalam era digital dan memenuhikepuasan pelanggan perpustakaan.

INTRODUCTION

76,115 sq km (29,388 sq miles) on the northern tip of the islandof Borneo. It lies between 5 and 7 degrees north of the equator.

It is dominated by one grand feature. Mount Kinabalu, whichstands at 4,101 metres (13,455 ft) and is the highest mountain inSouth East Asia. The capital of Sabah is Kota Kinabalu.

Sabah is generally mountainous, with central mountain ranges fromabout 3,000 feet to about 9,000 feet in height, with lower rangesof hills near the coasts. These mountains and hills are traversedby an extensive network of river valleys with occasional plains,and are in most cases covered with dense forests. It has apopulation of 2.45 million, ver three quarters of the populationinhabit the coastal plains.

2. COMPONENTS OF THE SABAH STATELIBRARY SYSTEM

The Sabah State information infrastructure lies in theSabah State Library (SSL) system and also thelibraries in the ministries, government departments andagencies. Being a public library it has an advantageover other types of libraries. Our network is widespreadand located not only in the urban areas but also in theremote villages. SSL consists of a headquarters in KotaKinabalu, 3 regional libraries, 18 branch libraries, 43village libraries and 14 mobile libraries. (Appendix1) In 1998 a library pool-service system wasestablished whereby Sabah State Library is responsible

for the posting and training of library staff in allgovernment departments. The present staff strength is530. In Appendix 2 there is an organizational chart forthe library. This not only marks a further expansion ofour network but also a significant increase in ourinformation resources and services.

The state library has 139,000 active members and thebook collection is 1,3 million. The book loan is 2.48million per year. A member borrows an average of 17books per year.

TRANS FORMATION

As we enter the new millennium, the emergence of theInformation Age become more apparent, asInformation Communication Technology (ICT)continue to change the way we live, work, play andcommunicate. Libraries all over the world recognize thisglobal trend and seize the opportunities to harness ICTto enhance their library service. Developed countrieslike Canada, the United States of America, the UnitedKingdom, Australia and nearer home Singapore haveestablished a network of libraries to provide access tothe Internet, electronic resources and onlineinformation to the community.

The new concept is a library without walls, a digitallibrary or a virtual library cum an informationtechnology centre. Sabah State Library has always beenaware of the importance of information technology forthe delivery of quality services. As early as 1988 we

Paper presented at Sub Regional Workshop On Defining A Promotion And/Or Marketing Campaign For UNAI, In Asia Incorporating The Changes And

Challenges Posed By Information And Communication Technologies (ICT). Century Mahkota Hotel, Melaka, 17-19 October 2001

Director of Sabah Stale Library

abah, one of the thirteen states of Malaysia, occupies an area

Hak Cipta Terpelihara © 2001 – Perpustakaan Negara Malaysia


Sekitar Perpustakaan

were in the forefront of information technology whenour library services were computerised. We were thefirst public library in Malaysia to be fully automated.Appendix 3-4 contains a list of hardwareconfigurations and schedule of software. To keepabreast with technological advancement, Sabah StateLibrary has to re-evaluate its role in the overallnational context.

4. FACTORS LEADING TO CHANGE

The external factors such as the world trend and localfactors have expedited transformation of the Sabah StateLibrary services.

4.1. External factors

4.1.1 IFLA/ UNESCO Public Library Manifesto(1994)

The missions of the public library as statedin the revised IFLA/UNESCO Manifesto isin Appendix 5. The Manifesto was adoptedby the state library and the following actionhas been taken.

4.1.2 Redefining the Objectives and Role ofPublic Libraries.

As early as 1995, Sabah State Libraryengaged a consultant from INTAN(Malaysian Institute of Public Administra-tion) to conduct a Corporate Identity Workshop. Consequently the vision and missionstatements were formulated in line with thenation's aspiration of achieving the statusof an industrialized and developed nationby the year 2020.

Vision

The department's vision is to become a customer-focused virtual library for the peopleof Sabah.

Mission

Sabah State Library's mission is to build aknowledgeable society and to create areading culture.

Objectives

To achieve its mission, the objectives ofSabah State Library are as follows:

To promote and encourage the use ofSabah State Library's resources and ser-vices.To provide excellent customer-focusedservices.- To develop a corps of highly-skilled staff com-mitted to providingquality service.To provide electronic access not only toSabah State Library's resources but alsoglobal resources.To provide information on Sabahthrough the Local History Collectionand Government Publications Collec-tion.To maintain close cooperation with theNational Library of Malaysia and otherstate libraries.

4.1.3 Funding, Legislation and Networks

Funding

The Sabah State Library is a statedepartment. It receives funding fromboth the state and federal governments.

Enactment

It was established through Cabinet Pa-per no. 29/71 and the Sabah LibraryEnactment No. 9, 1988.

4.2 Local factors

The present environment and condition in Sabahare favourable for change.

4.2.1. Leadership

The driving force for change in Sabahlies in the dynamic leadership of thenew Slate Secretary YB Datuk KYMustapha. He has set the directions forthe state public service and introducedthe necessary changes in work cultureto fall in line with the implementationof Electronic Government and makingthe public sector more service oriented.

4.2.2. Sabah State Public Sector lnfomationTechnology Master Plan.

The State Public Sector IT Master Planundertakes to lay the foundation fortransforming the operations of the publicsector through the strategic deploymentof information technology. It acts as a



guide that charts the direction towardswhich the government can pursue inenhancing the efficiency and effective-ness of its delivery services, while at thesame time strengthening the decisionmaking process. This is aimed atenhancing the international competitive-ness of the state and improving thestandards of living of the people.

Under the Sabah State Public Sector ITMaster Plan the mission of Sabah StateLibrary is as follows: -

- Acquiring, managing, providing, andmanaging access to informationresources of value to the public.

- Publishing public informationthrough the Internet.

- Assisting members of the public ingaining access to state informationand services.

- Assessing and introducing newmultimedia technologies such asVirtual Reality.

4.2.3 Sabah Electronic Government Network

The basis of an electronic governmentis necessarily an entirely new way ofinteracting with its stakeholders. TheSabah State Government website iswww.sabah.gov.my (Appendix 6) Itprovides e-mail, Internet connectivity(dial-up and leased lines) and webhosting to departments and agencies ofthe State Government. Thee-government packages which consistof e-circular ,e-gazette, e-leave,application for e-seminar, e-courses,e-invitations and the Human ResourceInformation System (SM2) is availableon the e-government intranet sitewww.sabah.gov.niv/intranetapps/default.asp (Appendix 7) Otherpackages are e-vouchers ande-inventory. Sabah.net is the informationhighway for all government departmentsand agencies. The implementation of theElectronic Government enables civilservants to communicate effectively andefficiently. It also provides essentialservices to the public efficiently and costeffectively. SSL is one of the top tendepartments that have implemented allthese packages.

4.2.4 Philosophy of Reinventing goverment

The state civil service was introducedto the philosophy of ReinventingGovernment (RG) by the renownedspeaker, David Osborne, the author of"Reinventing Government: how theentrepreneurial spirit is transforming thepublic sector." He gave a PremiereLecture on 4th November 1999 at theState Assembly Banquet Hall. Thefunction was officiated by theformer chief minister, YAB Datuk OsuHaji Sukam and attended by cabinetministers and seven hundred state andfederal heads of departments and seniorofficers.

As a follow up, awareness talks,seminars and workshop were conductedfor facilitators and reinventors. This isnecessary for building up a strong poolof experts that will carry on theReinventing Programme on a continuousbasis. Each department has to form itown RG team to look into issues of re-engineering. Our SSL team was formedthis year. The bottom line is customerorientation.

4.5 MS ISO certification.

The Malaysian Government believes that theuniversally accepted ISO 9000 standard scancontribute significantly to improving quality,enhancing development of an excellent workculture, and lead to a more systematicmanagement of quality, and providing a means ofconsolidating quality management systems in thePublic Service.

In Sabah the entire Civil Service is expected tohave adopted ISO 9000 by the year 2001. Toensure this, in 1999 top management were initiallygiven awareness talks and training, by the NationalInstitute of Public Administration (INTAN) andthe Malaysian Administrative Modernisation andManagement Planning Unit (MAMPU). Thetraining cascaded to all levels of staff to enablethem to fulfill the requirements of ISO 9000.

For the Sabah State Library, our core businessis "Providing lending and reference services oninformation and library materials."



We compiled with all the requirements of ISO 9000and a Malaysian Civil Service ISO 9000Certificate was issued by MAMPU on 19th

December 2000. Getting the certificate is not theend of the journey but rather the beginning as thefinal test depends on whether there is animprovement in the efficiency and productivity ofour departments and thereby satisfy thecustomers and stakeholders.

5. REENGINEERED SERVICE DELIVERY

For many years, SSL, has provided the Sabah publicwith a wide range of community information in the formof educational materials and relevant local, national andglobal materials on social, economic and legal issuesthrough its 69 service points. Reference staff hasreferred library patrons to community organisationswhen appropriate. Branch and regional libraries havemade their multipurpose rooms available to localassociations and community-based organisations tohold their talks for the public. Notice boards in thevarious libraries display community information aboutforthcoming talks and conferences; information aboutgovernment-run job training schemes; notices aboutcurrent public health issues and the activities of thelibrary's "Teenage Club". Special exhibitionsdisplaying local artistic endeavours or NGO'sactivities are held regularly.

To meet the challenges of the digital era and thesophisticated needs of the library users, these moretraditional means of disseminating communityinformation by SSL have recently been augmented byseveral new initiatives in the area of communityinformation through using ICT as an enabler in thecreation of homepages.

5.1 The Sabah State Library homepageThe Sabah State Library website(www.ssl.sabah.gov.my) in Appendix 8 wascreated as early as 1996. It contains pertinentinformation on the library services. Sabah.Netusers can access the online catalogue ( OPAC).Other features are links to our SSL net (intranet)and other related websites. The homepage ismaintained by our own IT team and is consistentlyupdated.

5.2 eMaseMas( electronic community) Sabah is one of themain applications mooted under the Sabah StateState Public Sector IT Master Plan. It is also one

of the flagship application under the NationalInformation Technology Agenda (NITA). SabahState Library was appointed by the stategovernment to carry out the project, which wassub-sequently launched in September 1999.

eMas Sabah is a community homepage thatprovides information and online services forMalaysians in Sabah. The project is aimed atcontributing to the goals and objectives of theSabah government as laid down in the StatePublic Sector IT Master Plan to:

Create an information rich societyImprove standard of LivingEnable equal access to public servicesat "anytime, anywhere anyhow"E n a b l e c o m m u n i c a t i o n s andinteractions through ICT

Its objectives are to:Enable equal access to and sharingof information and knowledgePromote social harmony and unity

The website contains pertinent information forresolving the issues and problems that Malaysiansin Sabah may encounter in life such as thoseinvolving the law, health, social and public services.

Internet users may visit the homepage(www.sabah.org.my) from anywhere, anytime. Thehomepage in Appendix 9 is in Bahasa Melayuand some parts of the English version are underconstruction.

Smart Partnership.

eMas is managed by the SSL with the IT Unit ChiefMinister's Department as Sabah.Net SystemAdministrator and K.K.I.P CommunicationsSdn.Bhd, as Internet service provider.

Non-governmental organizations (NGOs) hastaken the opportunity to reach a wider audiencethrough eMas by posting their organizations onthe website and will continue to take advantage ofthe free web page, free Internet access and freee-mail accounts .

eMas has indeed paved a way for the people ofthe state and Malaysia to realise the objective ofsharing their knowledge and experience. Inpractising knowledge sharing we will thus be ableto build an information rich society.



5.3 Electronic Corners

Electronic corners have evolved from the Internetservice areas. The National Library of Malaysiagave SSL the necessary facilities such as a micro-computer, a scanner, a printer, a networkedsoftware and telecommunication lines tocommence the internet service in 1995 under theJaringan Ilmu (Knowledge Network) project. Sincethen all the regional libraries in Sandakan, Tawauand Keningau and branch libraries have beenconnected to the Internet which rides on Sabah.Net

Educating the public on how to use the Internethas been a priority in SSL. Public seminars on theInternet have been organised by the library. Theuser education programme includes a componentexplaining what is the Internet and how to use it.This is done on a continuous basis, with the targetaudience being secondary school students,teachers and parents.

Electronic corners have recently become one-stopsources of information and entertainment. Theelectronic corners consist of Multimedia PCs,which can access the Internet and a wide varietyof educational CD-ROMs. The fees chargeableis Rm6 per hour for an adult user and Rm2 forstudents and children. We intend to reduce the feesfurther in order to make it more affordable andalso to bridge the digital divide.

5.4 Service for Visually Impaired People.

The driving force is the IFLA/UNESCO PublicLibrary Manifesto:

"The Public Library is the local centre ofinformation, making all kinds of knowledge andinformation readily available to its users.The services of the public library are provided onthe basis of quality of access for all, regardless ofage, race, sex, religion, nationality, language orsocial status. Specific services and materials mustbe provided for those users who cannot, forwhatever reason, use the regular services andmaterials, for example linguistic minorities, peoplewith disabilities, or people in hospital or prison."

This service to the Visually Impaired People (VIP)is free and made possible through the use ofmodern technology and the co-operation of non-governmental organizations.

The Japan Braille Library donated a Brailleembosser and a microcomputer to SSL and theSecretary Association gave a voice synthesizer. To

enhance the service, we purchased an Arkenstone"open book system". Through this system, thelibrary's collection of printed materials can be"read" by VIPs. This augments the large printand Braille collections.

Pos Malaysia also pa r t i c ipa te s in thiscomunity project by providing Free mailbagservice.

SSL became the expert centre for the blind inSeptember 2000, when it signed a memorandumof understanding with the FORCE Foundation(acharitable organization based in the Netherlands).It acts as the Secretariat for the Asia-PacificRegion. The Foundation will share its resourcesand transfer its expertise in providing training forthe blind and the production of Braille readingmaterials using computers.

FORCE Foundation also donated to the state li-brary 10 computers, an embosser, a heated tactileprinter and 24 cassettes player. Under thisprogramme, workshops on Braille productionwere conducted with facilitators from the RoyalNational Institute for the Blind (RNIB), UnitedKingdom. To date, there has been a transfer oftechnology and expertise. SSL has producedBraille materials and talking books for thevisually impaired in Sabah and eventually to theenure Asia-Pacific region. Our secretariat staff hasbecome competent facilitators for Brailleworkshops.

The State Library director has been appointed asa member of the IFLA Standing Committee-Section on Libraires for the Blind for the term2001-2003. Participation in internationalmeetings and networking would certainly benefitthis service.

We hope that through this service the disadvantagedpeople would be able to face the challenges broughtabout by the digital era and harness theadvantages of IT to improve their quality of life.

5.5 Business Information Service (BIS)

The Business Information Service is a "valueadded" library service to the business andindustrial communities in Sabah. It was started inApril 1996 and was able to take full advantage ofthe advances in information technology. Sinceinformation is no longer location based, BIS canaccess information world wide using on-linedatabases such as Lexis-Nexis and CD ROM's.



These electronic databases have allowed the clientsof BIS to have access to a wide range ofperiodicals, market research reports anddirectories that they cannot afford to subscribe toon an individual basis.

Entrepreneurs and managers from small andmedium industries and services make up more thanhalf of the clientele of BIS. They have been advisedto use ICT to compete in the global market.

The changing Sabah economy and the recent Asianeconomic crisis makes the development of "valueadded" in industries and the need for Sabahbusiness to explore new export markets in a rapidlychanging global environment more pressing. Thenecessity of" external data to make informeddecisions becomes very important to all sectors ofthe Sabah community.

The SSL business information service has beencontributing to the local economy by helping busi-nessmen to conduct research on new markets, findnew customers and suppliers and obtain the latesttechnical information.

In 1997 a consultant from the Business InformationService of me British Library, Ms. Ann Peacockhelped SSL to develop BIS's business, marketingand collection development plans. The BritishCouncil gave financial assistance in this project.Through BIS, SSL has reached out to anothersection of the Sabah community previously notmaking full use of the library's electronic resources.

5.6 Cybermobile library

Des@Net is a cybermobile library with a hightech computer center with 10 notebooks networkedto access the Internet and equipped with wordprocessing, spreadsheet and other useful software.It acts as a vehicle for electronic services to all.The cybermobile visits 10 secondary schools inthe district of Papar and the target audience is thestudents in Form 1 and Form 4. Classes areconducted on basic computing and Internet skills.The goal is to ensure that each student gets ahands-on ICT experience on the notebooks. Allclasses are provided free of charge.

During school holidays, Des@Net will conductroad shows for rural communities in other districtsof Sabah. In Appendix 10 is the websitewww.desanet.sabah.gov.my

The cybermobile has a small collection of booksthat can be borrowed by the students.

Objective

The primary purpose of Des@Net is to promotean awareness among the rural communities inSabah about the wonders of the Internet and howICT can help improve quality of life through lifelong learning. It is hoped that the Des@net willalso bridge the digital divide.

Smart Partnership

Des@Net is a joint project between Sabah StateLibrary, State Computer Services DepartmentLibrary, Unit Kemajuan IT Negeri (KIT). ChiefMinister's Department, Sabah and K.K.I.P

Communications Sdn. Bhd.

5.7 Work with Sabah IT Council (SITC).

SSL is a member of the Sabah InformationTechnology Council (SITC). The SITC is theStates's highest body for the co-ordination andmanagement of IT in Sabah. The council has fourworking committees, which are:

Development of IT Industry,IT Deployment in the Public Sector,IT Deployment in the Private Sector,IT in Social Development.

The Director of SSL is chairperson of IT inSocial Development Committee and is also amember of the Working Committee for ITDeployment in the Public Sector.

Working Committee on IT in Social Development.

The objectives of the working committee on IT inSocial Development are: -

To create public awareness and topromote IT literacy with the ultimateobjective of creating an information-richsociety.To encourage the use of IT as a strategictool in social development at all levelsof society.

A survey "Reading Profile of Malaysians 1996"conducted by the National Library of Malaysiarevealed that the computer literacy rate ofMalaysia is only 17%. To address this issue of ITliteracy, the Working Committee on IT in SocialDevelopment formed two task forces:



Task Force 1 - Creation of Local DigitalContent.

The task force has successfully created 21homepages for non-governmental organizations(NGOs). They can be found at http://www.sabah.org.my/scss/. Training on how toupdate the homepages was also given to these or-ganizations by members of the task force, whichcomprises of professional staff from SSL.

Task Force 2 - IT Awareness and Literacy.

Several IT seminars and exhibitions were or-ganized in the districts of Keningau, Kudat,Ranau, Kota Kinabalu and Sipitang bythis task force. Such awareness programmes willcontinue in the future to prepare the ruralpopulation for the arrival of the Internet and Sabah.Net in the outlying regions.

5.8 New Sabah Stale library Headquarters andinformation Technology Centre.

Sabah State Library is constructing a newHeadquarters and Information Centre building thatwill provide state-of-the-art IT services. In linewith its objective of making information accessibleto all, the new building will be equipped with 100multimedia PCs which will provide access to thelibrary's OPAC seamless, the Internet, CD-ROMs,video CD and other databases. In addition thebuilding will house a computer training roomwhere the public can be trained to use the latestsoftware and the Internet. This is one way thelibrary can contribute to improving the IT literacyof the community and in turn enables them tosearch for information more efficiently. An ITgallery will be provided for computer vendors toexhibit the latest development in hardware andsoftware technology. A hypermedia library will becreated for children to improve their computerskills. Realizing the importance of news as a vitalcomponent of a community information service,the newspaper area will not only contain localand foreign newspapers (both hard copy as wellas on-line) but will also have television setsinstalled in strategic places providing multiplechannels and news from countries in the ASEANregion and worldwide.

The RM34 million building will be eight storeyshigh and will have a reference library containingspecial collections such as the Sabah Collection,Malaysiana Collection, Government PublicationCollection and Legal Depository Collection ofthe National Library of Malaysia. The modernlooking building with its glass atrium will be alandmark in Kota Kinabalu when completed.

6. PROPOSED FUTURE SERVICE DELIVERY

A fully networked library system riding onSabah.NetAccess from home to electronic books,electronic magazines, electronic journals anddatabases, CD-ROM and video on demandDigitization of library materialsLoan of e-booksUse of smart cardHome delivery service using motor cycleBook drops in strategic places such asshopping malls and banks

7. ISSUED AND LESSONS LEARNED

Smart partnership - Limited manpower, re-sources, skills and expertise in SSL. Thereis a need to form a partnership withgovernment, business, non-governmentorganisations (NGO's) and internationalorganizations.Resourcefulness - Draw on strenghts andavailable staff, hardware, software and onlinedatabases.Support and commitment from top manage-ment.Human resource development - Shortage ofIT and multimedia experts.Staff training - All level of staff will betrained on the latest cutting edge technology.

8. CONCLUSION

Sabah State library will continue to seek challenges, take advantageto new technological developments to improve and enhancelibrary services, the printed resources of the library will remainthe core resource complemented by the growing electronicresources that will be accessed by the Sabah community, even inremote areas. The vosion of achieving an information richsociety is within our grasp. As information is considered to be astrategic resources in national development, the library will expangits role to be an information provider by cooperating withgoverment departments, agencies and non-governmentalorganizationas in developing databases on Sabah for theinformation super highway. This rich information resources willalso support life long learning and it will accelerate Sabah'ssuccessful transformation towards an industrialised andprosperous state within the context and time frame of Malaysia'sVision 2020.



REFERENCES

1. Clemens, John K& Albrecht, Steve. The Timeless Leader. Halbrook, Mass.: Adams Pub. 1995.

2. Covey, Stephen R. The 7 Habits of Highly Effective People. New York: Simon & Schuoter, 1989.

3. Frank Small & Associates (S.E. Asia) Sdn. Bhd (1998). Reading Profile Of Malaysians, 1996: Report of Study Commissioned byPerpustakaan Negera Malaysia. Kuala Lumpur; Perpustakaan Negara Malaysia, 1998.

4. Hammer, Michael & Champy, James. Re-engineering The Corporation: a manifesto for business revolution. London: NicholasBrealey, 1993.

5. Hammer, Michael. Beyond Re-engineering: how the process-centered organization is changing our work and our lives.New York: Harper Business, 1996.

6. Ku Joo Bee. "The Sabah State Library - IT at work". In: Conference on Developing Competitive Edge Through InformationTechnology. Kota Kinabalu: Institute for Development Studies, 1996.

7. Ku Joo Bee. "Current Situation of Public Libraries in Southeast Asia with Special Reference to Malaysia". In: Pre-IFLA Seminar,The Public Library as the Gateway to the Information Society: the Revision of IFLA's Guidelines for Public Libraries,Noordwijk, Netherlands, 12-14 August 1998.

8. L2RC. Library 2000: Investing in a learning nation: report of the Library 2000 Review Committee. Singapore: SNP Publishers,1994.

9. Leong, A & Abu Husin. P. "Exploiting Information Technology: The Sabah State Library Experience". In: Digital Libraries Asia'98 Proceedings. Singapore: SNP Publishers, 1998.

10. Osborne, David & Gaebler, Ted. Reinventing Government: how the entrepreneurial spirit is transforming the public sector.Reading, Mass.: Addison-Wesley Pub. Co., 1992.

11. Osborne, David & Plastrik Peter. Banishing Bureaucracy: the five strategies for reinventing government. Reading, Mass: AddisonWesley, 1997.

12. Senge, Peter M. The Fifth Discipline: the Art of Practice of the Learning Organization. London: Random House Business Books,

1999.

13. State Government of Sabah. State Public Sector Information Technology Master Plan. Kota Kinabalu: Jabatan Cetak Kerajaan, 1997.

14. Working Group Chaired by Philip Gill on behalf of the Section of Public Libraries. The Public Library Service: IFLA/UNESCOGuidelines for Development. Munchen: Saur, 2001.



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Appendix 3 TAWAU & SANDAKAN REGIONAL LIBRARY

HARDWARE CONFIGURATION Hardware Specification

Compaq Prosignia 200SABAH STATE LIBRARY. KOTA KINABALU

Intel Pentium II233 MHz

Hardware Specification128MB RAM, 1.44MB Floppy

DEC2100/A500MP Digital Alpha Server 4.3GB SCSI (put in 4 partitions) root, /usr /usrl /usr2 /usr3

1 x 190 MHz 64 bit Alpha processor w/ FPU SPECint9216X CD-ROM drive

110 & SPECfp92 150 rating per CPU3Com EtherLinkIII

128 MB Main memory

Digital TLZ06 (4GB DAT Tape)1 MB cache memory per CPU

2.88 MB 3.5" Floppy disk drive

Terminal Server : DECserver 90TL600 MB CD-ROM drive

Terminals: Digital VT5102 units x 4.0 GB DAT tape drive

3 units x 2.1GB -6.3 GB total disk space

Operating System

Terminal Server : DECserver 90TL s c o U N I X R e l e a s e 3.2 V 4 2

Terminals : Digital VT510No C compiler

Operating SystemApplication System

Digital UNIX ver 4.0SPYDUS Library System ver 5.1 b

C compiler (together with the Digital Unix ver 4)

Application System

SPYDUS Library System ver 6.0



Appendix 4 Appendix 5

SCHEDULE OF SOFTWARE MODULES

SPYDUS MODULE:

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2.

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4.

5.

6.

7.

8.

Acquisitions

Cataloguing

Circulation

Enquiry

OPAC

Operations

System Supervisor

Utilities

IFLA/UNESCO PUBLIC Library Manifesto

The Public Library

The public library is the local centre of information, making allkinds of knowledge and information readily available to its users.

The services of the public library are provided on the basis ofequality of access for all, regardless of age, race, sex, religion,nationality, language or social status. Specific services andmaterials must be provided for those users who cannot, forwhatever reason, use the regular services and materials, forexample linguistic minorities, people with disabilities or peoplein hospital or prison.

All age groups must find material relevant to their needs.Collections and services have to include all types of appropriatemedia and modem technologies as well as traditional materials.High quality and relevance to local needs and conditions arefundamental. Material must reflect current trends and theevolution of society, as well as the memory of human endeavourand imagination.

Collections and services should not be subject to any form ofideological, political or religious censorship, nor commercialpressures.

Missions of the Public Library

Missions of the public library. The following key missions whichrelate to information, literacy, education and culture should be atthe core of public library services:

1. creating and strengthening reading habits in childrenfrom any early age:

2. supporting both individual and self conductededucation as well as formal education at all levels;

3. providing opportunities for personal creativedevelopment;

4. stimulating the imagination and creativity of childrenand young people;

5. promoting awareness of cultural heritage, appreciationof the arts, scientific achievements and innovations;

6. providing access to cultural expression of allperforming arts;

7. fostering inter-cultural dialogue and favouring culturaldiversity;

8. supporting the oral tradition;9. ensuring access for citizens to all sorts of community

information;10. providing adequate information services to local

enterprises, associations and interest groups;11. facilitating the development of information and

computer literacy skills;12. supporting and participating in literacy activities and

programmes for age groups, and initiating suchactivities if necessary.



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ay o

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e C

ata

log

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essi

ble

lor

Sab

ah.N

et u

sers

onl

y. (

Get

you

r fre

e S

abah

.Net

acc

ount

her

e.)

Sur

vey

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ibra

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ours

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wha

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ink

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e ca

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i M

enqa

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Cen

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eir

new

hom

epag

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ate

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the

m t

heir

20th

Ann

iver

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nter

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nal

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fere

nce

on L

earn

ing

and

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Bra

in!

In r

espo

nse

to t

he N

atio

nal

Libr

ary'

s di

rect

ive,

the

Sab

ah S

tate

Lib

rary

will

be

orga

nisi

ng t

he F

amily

Libr

ary

Com

petit

ion

agai

n th

is y

ear,

in

conj

unct

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the

Rea

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th 2

001

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Win

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e M

em

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l us

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akin

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prov

ided

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ips

to p

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xam

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rned

a n

ew h

obby

. W

hate

ver

the

sign

ifica

nce,

we

wou

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to h

ear

abou

t it.

Sen

d us

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ries

abou

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ur e

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p.T

o su

bmit

your

sto

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plea

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se o

ur e

ntry

for

m-

PIL

IH B

AH

AS

Am

elay

u |

engl

ish



App

endi

x 9

e-M

as W

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La

ma

n la

in -

» g

ov

ed

u n

et

com

Pili

h B

ah

asa

En

jin C

ari e

Mas

Kom

uniti

Maya

Yang

Dib

ina

ole

h

Anda

untu

k

Anda

Ter

bar

u

Sab

ah W

omen

Ent

repr

eneu

rs &

Pro

fess

iona

l Ass

ocia

tion

Pus

at S

ri M

enga

sih

• La

wat

ilah

hom

pej

baru

dan

rai

kan

Ula

ngta

hun

mer

eka

yang

deng

an p

ersi

dang

an b

erta

juk

" In

tern

atio

nal

Con

fere

nce

an L

earn

ing

and

the

Bra

in

Ada

kah

anda

mem

baya

r ha

rga

yang

ber

patu

tan?

Dap

atka

n ha

rga

bara

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di

sini

Des

@N

et a

kan

dila

ncar

kan

tidak

lam

a la

gi.

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em

pu

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oala

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engenai

pengguna? K

on

gsila

h b

ers

am

a dengan M

ente

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emba

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asya

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Hal

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Dat

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l Tun

tuta

n



App

endi

x 10

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layu

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ng

lish

]

La

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u co

m

DE

S@

Ne

t ad

alah

seb

uah

bas

yang

mem

puny

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buk

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mpa

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ng t

etap

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buah

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at k

ompu

ter

yang

can

ggih

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man

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pi d

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n 10

bua

h no

tebo

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ang

mem

puny

ai a

kses

int

erne

tdi

sam

ping

kem

udah

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ain

sepe

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Wor

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'spr

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' dan

peris

ian

yang

lai

n-la

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Iany

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ga t

elah

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ngka

ikan

kep

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inte

rnet

. S

iber

berg

erak

ini

aka

n m

elaw

at s

eban

yak

10 b

uah

seko

lah-

seko

lah

men

enga

h di

daer

ah P

apar

dan

kur

sus

akan

dija

lank

an m

enge

nai

kom

pute

r, i

nter

net

dan

mem

bina

an h

alam

an w

eb.

Mat

lam

at u

tam

a ad

alah

unt

uk m

emas

tikan

bah

awa

setia

p m

urid

dap

atpe

ngal

aman

pra

ktik

al t

ekno

logi

mak

lum

at &

kom

unik

asi

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an m

engu

naka

n no

tebo

ok t

erse

but.

Sem

asa

cuti

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lah,

Des

@ne

t ak

an m

enga

daka

n ro

ad s

how

s un

tuk

mas

yara

kat

peda

larn

an d

i da

erah

-da

erah

lain

di S

abah

.

Bas

ini

juga

men

yedi

akan

sej

umla

h ko

leks

i bu

ku y

ang

bole

h di

pinj

am.

Sila

klik

sin

i un

tuk

men

dapa

tkan

gam

bar-

gam

bar

lain

Des

aNet

.

Gam

bar

Des

aNet

Obj

ektif

& K

emud

ahan

Kak

itang

an

Mod

ul T

ekno

logi

Mak

lum

at &

Kom

unik

asi

Sek

olah

-sek

olah

Des

@ne

t

Jadu

al P

erkh

idm

atan

& I

mpl

emen

tasi

Jaw

atan

kuas

aD

es@

Net

Pe

ny

am

pa

ia

n Pe

rk

hi

dm

at

an E

le

kt

ro

ni

k ke

pa

da s

em

ua

!"



Documents

ORGANISATIONAL TRANSFORMATION OF LIBRARIES : …myrepositori.pnm.gov.my/bitstream/123456789/1006/1/Sekitar_2001_33_2.pdfKertas kerja ini membincangkan mengenai penggunaan Teknologi