Saint Louis University

COLLEGE OF ENGINEERING AND ARCHITECTURE

Electronics & Communication Engineering Department

A.Bonifacio Street, 2600 Baguio City, Philippines

Tel. Nos.: (074) 442 – 3043; 442 – 2793; 442 – 2193; 444 – 8246 to 48 loc. 298

FAX (074) 442 - 2842

On Job Training Report

Submitted by: Ashutosh Gautam2117948

Training Organization:Subisu Cablenet (P.) Ltd

G.P.O. BOX: 6626148 Thirbum Sadak

Baluwatar, KathmanduNepal

Tel: + 977 1 4429616/ Fax: + 977-01-4430572 www.subisu.net.np

ABSTRACT

The following report presents the OJT experience and knowledge gained through it. I was placed in SUBISU CABLENET P LTD. Subisu Cablenet is the first and the only cable Internet service provider and the only cable operator in Nepal to be certified ISO 9001:2008. Cable connections are considered as one of the best types of Internet connection available to the Internet users; they offer fast and reliable connections.Subisu operates a global native Ethernet network that employs Virtual Private LAN Service (VPLS) over a Multi-protocol Label Switching (MPLS) platform. Subisu network represents a best-of-breed network architecture that provides the security, low-latency, low-jitter and cost- effectiveness of Ethernet with the resiliency and quality of service (QoS) features of MPLS. At the physical layer, Subisu its metro fiber route mile infrastructure over which it offers Ethernet services at speeds up to 1 Gbps.

Telecommunication in the modern era is the science and practice of transmitting and receiving information by electromagnetic means and through fibre. The long term evolution of new technologies and services has continued, focusing attention on the growing importance of telecommunications for national economies and the growth of international trade in telecommunications services. In turn this has fuelled the transition in recent decades from monopoly structures to competitive ones with many companies to operate in Nepal since few years back.

The following report also presents the other practical knowledge gained and concept understood to after the programme.

ACKNOWLEDGEMENT

Allow me to thank the people first behind the success of being here at subisu and for making our OJT a possible one.

First and foremost to our Almighty God, for giving us strength everyday, for the guidance and good health, for the graces and blessings that help us to perform our task as part of our OJT.

To our parents and guardian, our deepest gratitude and appreciation for being with us all through the way from the very beginning and  for showing your unconditional love and unending support financially, emotionally and spiritually. 

I would like to humbly thank the Mr.Tanka Dhakal, the HR head for providing us with such opportunity and in particular head for his tireless effort. Mr. Prem Bdr. Paudel, and Navin Bajracharya for giving me the opportunity to work under their guidance and learn a lot about networking and job ethics to be undertaken as a Electronics and communication engineer.

I also would like to thank all the organization who accepted us in their organization and in particular my deepest gratitude for the manager and the staffs of Subisu Cablenet Pvt Ltd. for accepting me in their kind organisation and the willingness and corporation of the staffs there to help us learn and practice. It was the great experience to learn under the guidance of the engineers and other technical staffs our immediate guide.

INTRODUCTION

On the job training or OJT is one method by which students is given a

chance to apply the theories and computations that they have learned from theschool. It also helps the students to acquire relevant knowledge and skills byperforming in actual work setting. Colleges and universities require their studentsto undergo such training within a specific number of hours as part of thecurriculum.

For the students, an OJT or internship program provides opportunities togo through the actual methodologies of a specific job using the real tools,equipments and documents. In effect, the workplace becomes a developmentvenue for a student trainee to learn more about his chosen field and practicewhat he has learn from academy.

On the other hand, an effective OJT program also benefits the companieswho accept trainees. First OJT or intern provides additional manpower for alesser labor cost than a regular employee. Most of them are all eager to learn theropes so chances are high that they will cooperate.

Employers can use this internship strategy as a method in recruiting newemployees. Since the trainer or the supervisor can follow the trainees’ progress,he can gauge based on performance, behavior and attitude if the trainee willmake a good recruit after the completion of his internship.

OJT’s can bring fresh ideas into the organization. Given the opportunity tospeak their minds freely and without fear, they maybe able to contributesignificantly in brainstorming sessions or research and eventually help improvethe organizations productivity. While training the interns, employers are in factalso teaching their employees to process of guiding the trainees stretches theirpatience, develops teaching skills and makes them more sensitive to the needsand mind set of the younger generation. The course of supervision also teaches

them how to share what they know and be receptive to questions. Hence, theinternship also becomes an avenue in training for future managers of thecompany.

Accommodating on-the-job trainees can truly be beneficial not only to thetrainees but also to the companies that provide opportunities for this type oflearning. There is wisdom in the front lines. Such training can be an investmentthat will be valuable to the company later on. This is also why trainees shouldtake their internship seriously as it can become a powerful tool and possibly evena source of recommendation when they take that big lift from being students tocareer professionals.

Personal Educational Background

This chapter presents the personal data of the student-trainee highlightingthe college of his origin, as well as his field of specialization.

Saint Louis University is regarded as one of the Philippines' respected and leading educational institutions that has grown with the demands of the current and future environments for its students and faculty alike.Around two hundred fifty kilometers north of Manila lies Baguio City, known to be the "Summer Capital of the Philippines" that enjoys temperate climate all year round. From a village resort established by the Americans, Baguio has become the Northern Philippines' center of business and commerce as well as the center of education. Saint Louis University has played a pivotal role in the evolution of the City into a center for learning in the North.Today, SLU is the largest university north of Manila with more than 30,000 students from the elementary, high school and college levels. Its reputation for excellence attracts students and scholars not only from the Philippines but from other countries as well. It has sustained itself since 1911 to become one of the top centers of academic excellence in the Philippines that meet international standards in tertiary education.

Institutional Awards Full Autonomy Status granted by the Commission on Higher Education

(CHED) CHED Center of Excellence and Development Recognized as a top performing school in various licensure

examinations by the Professional Regulation Commission (PRC) Ranked 201+ in the 2010 QS Asian University Ranking Ranked 1st Outside Metro Manila and 3rd Nationwide based on the

Compilation of Statistics on the Performance of Schools in Various Licensure Examinations by the Educational Statistics Task Force (ESTF)

CHED Zonal Research Center for Region 1 and CAR SSS Balikat ng Bayan Award Builders of Baguio Award CHED Regional Winner for Best Higher Education Institution

Implementing Drug Education Prevention and Control Program CHED National Winner for Best in Student Welfare and Services

Program SLU Sunflower Children's Center: DSWD Salamat Po Award SLU-EISSIF: Presidential Citation for "Best Practices in Improving

Productivity and Efficiency"

The department of Electronics and Communications Engineering of Saint Louis University started way back in 1966 under the chairmanship of Engr. Jose B. Abinoja who happened to be the concomitant head of the department of Electrical Engineering. The ECE department produced the first batch of 7 ECE graduates in 1971 and the first placer in the person of Engr. Albert Yan in the licensure examination given April 1971. Since then, the department was known to have been consistently engendering quality graduates and 88 board examination placers from 1971-2005. The SLU-ECE has been ranked 2nd four times nationwide in the licensure examinations with 100 or more examinees in the last six years.

The ECE Department supports the general objective of the School of Engineering and Architecture (SEA) in an effort to advance the ability of the Filipino labor force to compete globally and to gain an advantage in the information-based economy, by providing the formal training that will allow the full development of the student-–prepare him in his professional life as an engineer and as a responsible member of society. As such the ECE Department harmoniously pursues the following goals:

To enable students to meet the demands in the advancement of the Electronics and Communications Technology and challenges of the society within a dynamic and Christian environment, by continually updating its curriculum in conformance with the changes in technology and demands of the society.

To instill in the student the desire and determination to continually update his technical competence by involving the students in the immersion in the industry.

To instill to students the sensitiveness to respond to the needs of the community in which the students belong.

To realize these goals, the ECE department embarks on different projects such as improving teaching methodology and delivery of instruction to maximize the learning capacity of students through regular curricula and facilities upgrade; sharing professional and technical expertise in the community in the field of Electronics and Communications Engineering;  providing supplementary technical knowledge to the target groups or other institutions; creating opportunities for faculty and student development by organizing effective seminars and trainings; and rendering constructive service for the betterment of  the community. Such project implementation provided the following benefits:

Developing abilities in imparting professional and technical expertise with a sense of social responsibility and involvement.

Establishing stronger ties and increased collaboration with other institutions.

Fostering greater involvement of those in the academe in community development.

ORGANIZATIONAL PROFILE

Subisu Cablenet (P.) Ltd. is a leading provider of Enterprise Connectivity, Business Continuity solutions, Internet Connectivity Solutions, Data Transport, and Managed Networking Services in Nepal. Subisu is one of the leading ISP and NSP (Network Service Provider) in Nepal presently.

VisionTo transform ideas and innovation into viable and creative solution by leveraging the strength of the state of art technology and by nurturing and harnessing the skills of well trained, motivated and committed teams contributing to the Social and Economic development phenomena of Nepal. Subisu’s vision is to be the premier provider of connectivity solutions for customers who desire a private, flexible and scalable transport infrastructure. Our goal is to continue to monetize our superior fiber assets by providing large bandwidth customers with customized solutions. We differentiate ourselves though our customer focused attention to detail and our ability to listen and act on customer requirements. MissionTo be a leading national IT company that provides highest quality products and services to serve the marketplace at competitive costs thereby achieving high level of customer satisfaction in the rapidly changing telecom and information technology environment. To sell, implement and maintain Internet, Intranet and bandwidth connectivity solutions for enterprise and cable broadband users. We will do this using our vast metro fiber assets and our experienced, customer focused workforce. We will differentiate ourselves by our flexibility and responsiveness.

Quality PolicySubisu is committed to provide consistent value added services to all its customers in terms of prompt attention and promotion of product and services.

Quality ObjectivesContinuously reduce the rejection rate Enhance the customer satisfaction index Conform to the requirements of the quality standard ISO 9001:2000 Continuously format the system.

Foundation and AssetsOur fiber optic and wireless network provides the foundation for our offerings - Cable TV, Cable Internet, metro access, MPLS VPNs, long haul services, and IP transit (multiple Tier-1 providers) to a wide variety of customers from home users to major businesses in Nepal. Subisu provides private secure communications with variable capacity and flexibility at competitive rates.

ServicesSubisu Cablenet (P.) Ltd. Offers the following products and services

•Analog & Digital Cable TV Services •Cable Internet/ Wireless Internet•Internet Solutions•MPLS VPNs •Enterprise Internet •WAN Ethernet •DWDM Wavelength Services •WholesaleIP Transit• Network Security Solutions• FTTH

Subisu Wi-Fi the Wireless Broadband Service from Subisu Cablenet is powered and backed Subisu's renowned, trusted reliable and robust Optical Fiber Cable network. Subisu Wi-Fi subscribers can enjoy hassle free premium high-speed service at home or business straight away. No waiting, no wires and nominal setup time required!

Subisu Wi-Fi delivers the fastest speeds available backed by the most reliable after sales service in the country. Internet browsing, uploading / downloading files and download information now can be done in the easiest, fastest and simplest way through Subisu Wi-Fi.

Subisu Wi-Fi delivers the important aspect required in Internet Service delivery: reliability. Subisu has more than 50 well trained and experiences wireless engineers and technicians to ensure continual service and prompt response. Get ready, get connected and bring Subisu Wi-Fi the premium high-speed wireless broadband to your home or business, and enjoy the trouble free, continual and reliable service!

Subisu partners with international telecommunication giants like huawei and cisco to deliver high performance to its clients,

 Huawei Technologies, a provider of next generation telecommunication network solutions, has set up a full service MPLS network in Nepal for Subisu Cable Net. This will allow Subisu's end users to enjoy the benefits of a secure communication, seamless connectivity, highly available network based on 50 millisecond restoration using TEFRR (Traffic expenses for rerouting) and RPR optional technology. 

The contract involves setting up a fibre-based network using MEF (Metro Ethernet Forum) certified CX600 and CX200 switches as aggregation ring switches and edge switches offering the L2/ L3 VPN services for enterprise customers giving secure connectivity and new-age interoffice connectivity through VPLS based Transparent LAN services(TLS). 

With the Huawei powered network, Subisu will be able to offer fast connectivity with full equipment redundancies and best failure restoration suited for triple play rollouts.

According to Deepak Shrestha, CTO, Subisu Cable Net, "Huawei's MPLS network will enable us to offer a global standard MPLS based VPN services and quality of service capable of handling multi play service with advanced features like rate limiting, traffic shaping, policy-based routing and launch the Hierarchical-QoS offering per subscriber per Service QoS in Nepal. In addition to enabling the network ready for Triple play services, the equipment will allow the operator to provide VPN services." 

Subisu CableNet Nepal Uses RAD to Provide Managed Carrier Ethernet Services with Lower OpEx and Guaranteed QoS for Corporate Clients

Subisu Nationwide Network Subisu operates a robust nationwide network deploying DWDM, SDH, IP/MPLS, Microwave and fiber technologies to provide services to its valued customers. One of its highlighted products being proposed to ______ are Layer 3 VPN, Layer 2 VPN -Virtual Leased Line and Virtual Private LAN Service (VPLS) over a Internet Protocol/Multi-protocol Label Switching (MPLS) platform. Subisu network represents a best-of-breed network architecture that provides the security, low-latency, low-jitter and cost- effectiveness of Ethernet with the resiliency and quality of service (QoS) features of MPLS.

Training Summary

Monitoring the existing Wireless AP and PTP links.

Establishing new wireless PTP links.

Maintaining the internal network.

Configuring Wireless devices (Radios, AP, Client router).

Troubleshooting of Network Monitoring System.

Troubleshooting and resolving complaints of end-users.

Making different types of Ethernet cables (straight through, crossover).

Troubleshooting and managing various wireless equipment from different vendors;

Fundamentals of huwaei and cisco switches configuration.

Use of Telnet, putty connection manager.

Layer 1 and layer 2 network diagnosing of the OSI(open system interconnect) model:

Implementing the fiber optic connection

Use of optical time domain reflectometer

Use of fiber splicing machine

Use of optical power meter.

Different protocols used in networking.

Recommendation and Conclusion:

Subisu cablenet is the nation's largest Isp provider, connecting over 60 districts in Nepal. However, the service provided to its employees is derogatory, as in the office, employees are working without proper drinking water and sanitation facilities, which leads to deep dissatisfaction towards the employers for not providing with the basic amenities.

Furthermore, it leads to lesser job satisfaction as most of the employees might look elsewhere for proper job opportunities. The minimum wages and the qualification of the employees to handle a certain task is also questionable, as without proper knowledge of the expensive equipments in use, the chances of damage to property worth millions of rupees is inevitable.

As a responsible citizen and as a employee of a respected company the trashes are left over on the street after fiber splicing which clearly shows attitude of the professionals towards building a clean and healthy environment.

Failure to address suggestion and complaints over the social media such as facebook have negative impact to the customer and it also suggests degraded customer service.

Even though subisu is a leading ISP in Nepal, there is a tough competition from other companies as well, failure to adapt new technologies and upgrade the equipments would make room to lose precious customers.