14
1 2 UVOD

Oblici mobinga i sudska zaštita žrtava mobinga

Embed Size (px)

Citation preview

Page 1: Oblici mobinga i sudska zaštita žrtava mobinga

!"#

!"#$%&'('()'*$+%,+-

$%&'()*+,-./%,0&+12."3445

6789:9.$69;7:<89.=9>7?!

"./010(23.0456(0(7897:6(;6<=0=6(>?=6@6(23.0456

!"#$%&"'("#$)*$+#$" ,-'+,+&+"*./,-0$" ,"-1(0.2"3.4.5$1"&"6#2$+'7.*"#$%.*"3#$2&8"

9$)#$:&1&"'("2#'+("*./,-0$"+("-$;,-,"-1(0.2$"'3#1(;$2$-1$8"<$7."'("3#(*$";4$-7&"

=>?8"@$7.-$"."#$%&1"*.0&"3#.A('&,#$+,"'4&;$1(2,"*./,-0$B"'&%'7$")$C+,+$"1(")$'$%$"

-(&;,-7.2,+$8"<'7&'+2$"&"3#$7',"0.2.#("."'2("2(D(*"/#.1&".'./$"7.1,"'("./#$D$1&")$"

3.*.D")/.0")4.'+$241$-1$"-$"3.'4&B"$4,"1.C"-(*$"C,#(0",'+#$5,2$-1$"+.0$"E(-.*(-$8"

F$7."1("-()$3.'4(-.'+"2(4,7$","3#,1(+-1$".+7$).*"-,1("/()$)4(-$B"#$%-,7"3#,'+$1("-$"'2("

C+."*&"1("-$#(:(-.B"-(*$1&D,"3#,"+.*("-,7$72(")$C+,+(")$"#$)4,7&".%"%#5$2$"G&#.3("

&"7.1.1",3$7"3.'+.1("*.D-("',-%,7$4-(".#0$-,)$A,1(8"H.2,"F$)-(-,")$7.-2"7.1,"D("'("

3#,*1(-1,2$+,".%"=8"',1(;-1$"I?=>8"0.%,-("3#(%2,:$"*./,-0"7$."7$)-(-."%1(4."&".72,#&"

7$)-(-.0"%1(4$",)";4$-7$"=>>8B")4.'+$241$-1("-$"#$%&8

UVOD

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

@,A&+BC.D1,.,A(&D./0&G&HD,B.+10&()1C./,D1FM)*.+1'.K1.D,(&D,.B,K.+*D&.()MK&.A&(&.F%*(&.MI&)*D.Q*C.0I)*0+,.&(&.+*0I)*0+,C.ME)*21E&.+1.%1K.K%MB&GC.,'1(,I1T1I1E&.&GC.,'*E1E&.&G./%&.%1KM.E*.H&+&E&.K%MB*.+&'1(,.MB,K+*.0EI1%&.D,)*.Q*.&,+1D,.E*T1D.&.+*MB,K1+.%1K.H&+&E&.),N.B,%&'5.8)&'*.0*.G%I1E0D,./%1I,.F101K./%*'1(,.A1I&C.&1D,.0*.0'1E%1.K1.)*./,K,0E1.F10EM/()*+.M.K%MNEIM5.U*K+1.,K.I1T+&G.H&+)*+&21.)*.&.E1.K1.Q*',.0*.0.',A&+B,'.0M0%*0E&.&.M.0D,%,).

!.6*+1E1.$%1T*E&+1.=1(*AC.'1B5.&M%5C.0MED&+)1.V/Q&+0D,B.D1F+*+,B.0MK1.M.R1B%*AM.&.&F'&%&E*().W*+E%1.F1.'&%*+)*./%&.OX=54.R1D,+.,.%1KM5.Y88.4Z[\3[5C.]4\445̂".=1F+*+&.F1D,+5.Y88.4"_\445̂

Page 2: Oblici mobinga i sudska zaštita žrtava mobinga

!"#

Renata Pražetina Kaleb: Oblici mobinga i sudska zaštita žrtava mobinga Polic. sigur. (Zagreb), godina 21. (2012), broj 4, str. 823-836

$%&%'()*+,-.+/.*%.0/1,2/.3)4%'()*+,.&5.(56%.53$,7,)8()*+.,.9/1:%.85.()0,3.*58(5(:,35.%.

;<52*,.)4<5(,=/.)&</>/(,.1:%&,.%;<50).3/+)&535.3)$,(45?

@)$,(4.*/.;)=/).;<)%=505+,.252).$,.*/.)&()*,.,83/>%.<5&(,25.;)$)1:651,.,.*35(:,15.

(:/4)05.%=/*+51)*+?.A5.<580):.3)$,(45.:/.%+:/7515.=,(:/(,75.&5.*/.;)0/'515.2)(2%</(+()*+.

(5.+<9,6+,35-.;)0/'51/.*%.*/.(/2/.2<,8/-.41)$51,857,:5.:/.*0/.9/6'5-.+/.*%.;)*1:/&,7/.+)45.

*0/45.(/*,4%<()*+.<5&(,B.3:/*+5.,.)=/2,05(:/.C/2*,$,1()*+,.<5&(,25-.2):/.*%.&)0/1/.&).0/'/.

%=/*+51)*+,.3)$,(45?.D.&5(56(:/3.&<%6+0%.3)$,(4.*/.(/.)&()*,.0,6/.*53).(5.;):/&,(75.

0/'.,.(5.7,:/1).&<%6+0)?.@)$,(4.)*,3.;*,B,=2,B.;)*1:/&,75.85.;):/&,(75-.&)()*,.,.+<)62)0/.

85.;)*1)&5075.,.&<950%.:/<.9<+0/.)&158/.(5.;</41/&/-.$)1)05(:5.,.;<,:/0</3/(/.3,<)0,(/.

8$)4.3)$,(45?.E535.<,:/=.3)$,(4.&)158,.)&./(41/*2)4.4154)15.!"#$"%&.2):,.(5.B<05+*2,.

:/8,2.3)9/3).;</0/*+,.25).'()(*+!+.,1,.nasrnuti?

F<0,.8(5(*+0/(,2.2):,.:/.;)=/).,*+<59,05+,.)05:.G/()3/(.$,).:/.(:/35=2,.;*,B)1)4.

H/,(8.I/J35((.,.)(.:/.;<0,.%;)+<,:/$,).(58,0.$"%+',.85.)&</>/(5.;)(565(:5.(5.<5&()3/.

3:/*+%-.)&</&,).(:/4)0/.25<52+/<,*+,2/-.;)*1:/&,7/.(5.8&<501:/-.5.)*()05).:/.,.21,(,2%.85.

;)3)'.9<+0535?.K,:/=.$"%+',.I/J35((.:/.;)*%&,).,8./+)1)4,:/.L)(<5&5.I)</(85?.A5,3/-.

I)</(8.:/. +)3.<,:/=,.(5805).;)(565(:/.(/2,B.0<*+5.9,0)+,(:5.2):/.%&<%9%:%',.*/.;<)+,0.

:/&()4.*0)4.=15(5-.(5;5&5:%.45.,.,*+:/<%:%.,8.85:/&(,7/-.&)0)&/',.45.;)(/25&.,.&).*3<+,?.

E1,=().;)(565(:/.1:%&,.%.<5&():.*</&,(,.I/535((.:/.(5805).3)$,(4)3?

E5.*%*+50(,3.;<)%=505(:/3.3)$,(45.85;)=/+).:/.;<,:/.&/*/+52.4)&,(5?.A5,3/-.%.

85&(:):.&/25&,.MM?.*+)1:/'5.;<)3,:/(:/(.:/.)&()*.;</35.<5&(,2%.,.<5&(,3.;<50,35?.F<505.

<5&(,25.*%.0/'5?.E+)45.*%.(5*+515.3()45.,*+<59,05(:5.+)45.G/()3/(5.*5.9/1:)3.&5.45.*/.6+).

$)1:/.;</;)8(5.,.)&</&/.(:/4)0/.8(5=5:2/.252).$,.*/.3)41).<5&,+,.(5.;)$)1:65(:%.2051,+/+/.

3/>%1:%&*2,B.)&()*5.,.(5.;</0/(7,:,.3)$,(45?

E.&<%4/.;52. *+<5(/.0/1,25.2)(2%</(7,:5. (5. +<9,6+%-. 41)$51,857,:5-. )<45(,857,:*2/.

;<)3:/(/. N;<,05+,857,:5-. *;5:5(:/-. </*+<%2+%<,<5(:/-. ,(G)<35+,857,:5O-. /2)()3*25.2<,85-.

'-.#-/"'"$0-.(/*,4%<()*+.<5&(,B.3:/*+5.,.)=/2,05(:/.C/2*,$,1()*+,.)&.<5&(,25-.&)0/1,.*%.

&).;)0/'5(:5.%=/*+51)*+,.3)$,(45?.@)<51(5.351+</+,<5(:5.;)*+515.*%.%)=1:,0,:5.0,6/.(/4).

,25&5?.F)*1)&507,.*%.;<,*,1:/(,.5(51,8,<5+,.*052,.;<)$1/3.2):,.,35.(/45+,0(/.;)*1:/&,7/.(5.

;<)&%2+,0()*+.,.(5.+<)62)0/.;<),80)&(:/?.P*+<59,05(:5.*%.&)258515.&5.:/.:/&5(.)&.059(,B.

=,3$/(,25.%.;)0/'5(:%.+<)62)05.,.3)$,(4.+/.*/.;<)7:/(:%:/.&5.*%.+<)62)0,.2):/.,35.;)Q

&%8/'/.8$)4.3)$,(45.*1:/&/',R.4)&,6(:,.4%$,+52.:/.)&.ST?TTT.&).UTT?TTT.V.;).<5&(,2%.

2):,.:/.$,).,80<4(%+.3)$,(4%?

D.A:/35=2):.:/&5(.<5&(,2.2):,.:/.$,).,80<4(%+.3)$,(4%.2)6+5.;)&%8/'/.,83/>%."W.

,.XW.+,*%'5./%<5.4)&,6(:/.8$)4.4%$,+525.%8<)2)05(,B.,8$,05(:/3.*.;)*15.8$)4.$)1)05(:5-.

*35(:/(:5.<5&()4.%=,(25.,.8$)4.;)4</6525.%.<5&%?.E+5+,*+,=2,.;)&57,.%258%:%.&5.WTY.

<5&(,25.,80<4(%+,B.3)$,(4%.,&/.(5.$)1)05(:/.Z.+:/&5(5.4)&,6(:/-.SUY.)&.U-W.3:/*/7,.&).

S.3:/*/75-.5.UUY.)*+5:/.2)&.2%'/.(5.$)1)05(:%.0,6/.)&.S.3:/*/75.4)&,6(:/?S

S.[.3)$,(4%.0,&:/+,.);6,<(,:/.%R.L),'-.\;)*+)1)0*2,-."TTWRU.,.&51:/R.L)*+/1,'Q@5<+,'-."TTWR"S?

Page 3: Oblici mobinga i sudska zaštita žrtava mobinga

!"#

Renata Pražetina Kaleb: Oblici mobinga i sudska zaštita žrtava mobinga Polic. sigur. (Zagreb), godina 21. (2012), broj 4, str. 823-836

!"#$%&'(')'*+#,-.'(/+

$%&'()*+,%*-.'/%0%1+'*234%4*5*-%.0%6(%7*8'6%25*%9(%.'*.3*(,*(3-4':,230:.+5*'*(332';+5*

+%75('+,<':5*+%:,*:3*5.7:343(,*(,*.5.2,6,(*(,;'(*%9*.24,(3*:39(%)*'0'*6'13*-%:39'(,<,=*

5)0,6(%7*-437,*:39(%7*-%:39'(<5=*+%:'*:3*>&%)*7%&'(),*.2,60:3(*5*-%>'<':5*5*+%:%:*:3*

&3.-%7%?,(*'*5*(37%)5?(%.2'*9,*.3*%&4,('*5*(:%:*%9*.2,0('/*7,02432'4,:5?'/*,+2'6(%.2'@*

A(3*.3*%96':,:5*.*6'.%+%7*5;3.2,0%1?5*B(,:7,(:3*:39(%7*2:39(%C*'*5*95837*4,>9%&0:5*

B(,:7,(:3*D*7:3.3<'C@*E&%)*6'.%+3*5;3.2,0%.2'*'*95)%)*24,:,(:,*(3-4':,230:.+%)*-%(,1,(:,=*

2%*7,02432'4,(:3*9%6%9'*9%*>(,;,:(3*73(2,0(3=*-.'/%.%7,2.+3*'*.%<':,0(3*-,2(:3@

F+2'6(%.2'*+%:'7,*.3*4,9('+*>0%.2,60:,*7%)5*.3*%6,+%*-%9':30'2'G

HC#012134#01#5678906:;#13<=>1;067#=65804?4@10A1*I*(,943J3('*'K'0'*+%03)3*%)4,L

(';,6,:5*7%)5?(%.2*'>4,8,6,(:,*84263M*8426,*.3*-43+'9,*5*4,>)%6%45M*%9&':,:5*.3*(3634&,0('*

+%(2,+2'*.,*8426%7*B'>&:3),6,:5*.3*-%)039'=*(3*-4'7:3?5:5*.3*>(,+%6'*(-4@*9'>,(:3*45+3*'29@C

"C*012134#01#5678906:;#63@B1>10A1#:6?4A1C04D#6306:1*I*8426,*.3*.2,0(%*'>%0'4,=*

('2+%*:%:*.3*(3*%&4,?,=*.6'*.3*-%(,1,:5*+,%*9,*8426,*(3*-%.2%:'=*8426,*:3*-437:3123(,*5*5439*

9,03+%*%9*+%03),=*(3*-%>'6,*.3*(,*>,:39(';+3*.,.2,(+3=*(3N%47,0(,*94583(:,*+%03),*'*.0';(%

OC*napadi na osobnu reputaciju*I*'>7'10:,(:3*-4';,*%*8426'*'*(:3(%7*-4'6,2(%7*

8'6%25=*%)%6,4,(:3=*'.7':,6,(:3=*(3),2'6('*+%73(2,4'*%.%&('/*+,4,+234'.2'+,*84263*'29@

PC*napadi na kvalitetu profesionalne situacije*I*.2,0(3*+4'2'+3*'*-4')%6%4'=*64':3L

J,(:,=*-432:34,(,*+%(24%0,=*.2,0(,*+,8(:,6,(:,*'*('.+,*%<:3(,*4,9,=*8426'*.3*(3*9,:5*4,9('*

>,9,<'*'*%95>'7,:5*:%:*.3*.439.26,*>,*4,9*(-4@*2303N%(=*4,;5(,0%*B.'(94%7*!"#$%&'()*&+#C=*

>,9,:5*:%:*.3*>,9,<'*(3-4'0,)%J3('*-4%N3.'%(,0(%:*+6,0'Q+,<':'*B>,9,<'*.5*'0'*-43:39(%.2,6('*

'0'*-43231+'*'*>,/2':36,:5*%9*84263*.-%.%&(%.2'*+%:3*(37,=*<'0:*:3*(,2:34,2'*84265*9,*-%)4'L

:31'C=*>,24-,6,(:3*>,9,<'7,*'*%943J'6,(:3*+4,2+'/*4%+%6,*B.'(94%7*!,%&'()*&+#C=*.2,0(%*

7':3(:,(:3*4,9('/*>,9,2,+,

#C*napadi na zdravlje*I*84265*.3*-4'.'0:,6,*%&,60:,2'*>,9,2+3*+%:'*(,451,6,:5*(:3(%*

>94,60:3=*(3*9%-512,* :%:* .3*%90,>,+*(,*)%9'1(:'*%97%4* '0'*(,* .0%&%9(3*9,(3=*-4':32'* .3*

Q>';+'7*(,-,9'7,=*84265*.3*.3+.5,0(%*>0%.2,60:,*B5*(3+'7*'.24,8'6,(:'7,*-%9*2347'(%7*

R7%&'()R* .3*-%94,>57':36,* .,7%*-.'/%0%1+%*>0%.2,60:,(:3* '* -4%5;,6,* .3*%96%:3(%*%9*

.3+.5,0(%)*>0%.2,60:,(:,*'*2:303.(%)*(,.'0:,=*9%+*.5*5*945)'7*2:303.(%*'*.3+.5,0(%*(,.'0:3*

.,7%*:39,(*%9*%&0'+,*7%&'(),*+,%*7%4,0(%)*7,02432'4,(:,C@

$%&'()*:3*9,03+%*6'13*%9*-%64373('/*+%(S'+,2,*'0'*5439.+'/*.6,J,@*T+%*-4,+2'<'4,*

7%&'()*'7,*.6:3.(5*(,7:345*B4':32+%*(3.6:3.(5C*9,*(,1+%9'*4,9('+5*'K'0'*9,*),*(,*+4,:5*

-4'.'0'*9,*(,-5.2'*4,9(5*.439'(5@

E"#FGHI%#,-.'(/+

U*%&>'4%7*(,*.7:34*,+<':,*7%&'()*9':30'7%*(,*%+%7'2'*'*6%9%4,6('@

Okomiti mobing .3*%9(%.'*(,*.'25,<':3*5*+%:'7,G

V*-432-%.2,60:3('*>0%.2,60:,*:39(%)*-%943J3(%)*4,9('+,

V*-432-%.2,60:3('*>0%.2,60:,*:39(%)*-%*:39(%)*4,9('+,*9%+*(3*5('12'*;'2,65*.+5-'(5*

B.24,231+'*7%&'()=*-&)).%'C=*23

V*:39(,*.+5-'(,*4,9('+,*B-%943J3('/C*>0%.2,60:,*:39(%)*-432-%.2,60:3(%)@

Page 4: Oblici mobinga i sudska zaštita žrtava mobinga

!"#

Renata Pražetina Kaleb: Oblici mobinga i sudska zaštita žrtava mobinga Polic. sigur. (Zagreb), godina 21. (2012), broj 4, str. 823-836

Vodoravni mobing$%&$'()*'($+,-&./$0(12+3($34'+$%/$/$'&12(34-$54*46('/$/$7+'&80(07+'%34'$409(2+,(:+'+;$<%'&=('$/9046&24%>+?$*'/@4-40($+$,()+%>$-49/$54>(32/>+$6&*'/$1($%&$&*+-+2+0($2&3+$34*&9($5494>4)4$(34$54%>4'+$/)'&0&2'&$1($&*+-+2(:+'($14>+A249$2'&9($)41+$2(50&>3/$/$3(0+'&0+;$B+>()($%3/5+2($0(12+3($,@49$/2/>0(C2'+7$504@*&-(?$2(5&>4%>+$+$ *'/@4-40&$-46&$ +,(@0(>+$ '&1249$ 0(12+3($!"#$%&'() *+",+$2($34'&-$=&$143(,(>+$1($%/$%2(62+'+$+$%54%4@2+'+;

D$E>(*+'+$/$FFG$%*/A('&)($-4@+29($0(1+$%&$4$434-+>4-$-4@+29/?$($/$HFG$4$)48140()24-$-4@+29/;$D$%(-4$FG$%*/A('&)($ 0(1+$ %&$4$-4@+29/$%3/5+2&$ 0(12+3($50&-($2(10&.&24-;

!"#"$%&$'($)&*)+,'-.$+/-&0(1,2,-3&$0.4(-5

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

6"$789:;$<=>?@AB

N4@+29/$%/$'&12(34$+,*46&2+$ +$6&2&$+$-/C3(0:+;$N/C3(0:+$A&C=&$146+)*'()('/$50+'&>2'&$+*+$L,+A3&$2(%0>('&?$($434$OFG$6&2($%/%0&*4$%&$+$%($%&3%/(*2+-$/9046()(2'&-$2($54%*/;

P('A&C=&$60>)&$/,2&-+0()(2'($%/$>+7&$+$-+02&?$54)/A&2&$0(12+:&$2+6&$0(,+2&$4@0(8,4)(2'(?$34'&$C/>&$+$>05&?$A&%>4$,(%>0(C&2&$+$4%'&=('&-$-(2'&$)0+'&124%>+?$34'+-($%&$-46&$*(34$-(2+5/*+0(>+;$N&./$ +%5+>(2+:+-($)+%43&$ %>0/A2&$ %50&-&$2('A&C=&$ %/$ 60>)&$-*(1&$4%4@&$5/2&$&2>/,+'(,-(?$A+'($'&$3(0+'&0($/$/%542/$+$2+'&$/$%3*(1/$%$4A&3+)(2'&-$434*+2&$+*+$5*(24)($2(10&.&2+7$4%4@(;

Q0/9($+%>0(6+)(2'($%/$543(,(*($3(0(3>&0+%>+A2&$60>)&$-4@+29(RS$ T54C>&2'(:+T$U$4%4@&$34'&$%/$/4A+*&$+$50+'()+*&$2&50()+*24%>+$/$0(1/?$>'&*&%2+$+2)(*+1+?$)+C(3$0(12&$%2(9&?$-*(1&$4%4@&$>&3$,(54%*&2&$+$%>(0+'&$4%4@&$50&1$-+04)+24-V

S$ 4%4@&$34'&$>0(6&$)+C&$%(-4%>(*24%>+$/$0(1/$+*+$@4*'&$/)'&>&$0(1(VS$ 4%4@&$34'&$2(342$941+2($@&%50+'&340249$0(1($>0(6&$50+,2()(2'&$0(1249$54*46('($+$54)&=(2'&$5*(=&V

S$ 4%4@&$0(,*+A+>&$0&*+9+'&$J/$-249+-$&/045%3+-$,&-*'(-($50+5(12+:+$-/%*+-(2%3&$)'&04+%54)+'&%>+$542&3(1$%/$+,*46&2+$+%-+'()(2'+-($,@49$A&%>+7$2(5/C>(2'($0(1249$-'&%>($+$41*(%3($2($-4*+>)/?$WUH$5/>($2($1(2KV

Page 5: Oblici mobinga i sudska zaštita žrtava mobinga

!"#

Renata Pražetina Kaleb: Oblici mobinga i sudska zaštita žrtava mobinga Polic. sigur. (Zagreb), godina 21. (2012), broj 4, str. 823-836

$% &'&()%*+,-./01)-%)230/4&-%5&+01)46.7%+.860/02&-%'5&6.%9:)3.%,%'4,5030%;,<4.+.=.%060%;,<4.+.=%,%'4,5030%:)3.>7%+.860/02)%')4',.63)%&+01)32.=01)7%?+6&%4+).20?3)%&'&@()%060%)4'=)32+0/3)%&'&()A%B'2&%2.4&%(&6)'3)%&'&()%4&1)%0;.1,%/)'2.%08(0?.31.%'%+.*3&-%;1)'2.%8(&-%(&6&?.31.%;&-,%08.8?.20%3)8.*&?&61'2?&%,%5&'6&*.?=.A%C)'2&%',%5&'2,5=0%,';1)+)30%3.%5&-&+<.31)%8*+.?'2?)3&-%'2.31.%+.*304.%935+A%+.*304,%4&10%0;.%(&6&?)%,%4+.61)<30=0%*&*1)61,1,%')%5&'6&?0%,2&?.+0?.31.%0%0'2&?.+0?.31.%0%'6A%>A

D.+&/02&%',%,-+&:)3)%&'&()%4&1)%',%8.*31)%8.5&'6)3)%,%3)4&;%5&*,8)E,7% 1)+%')%8(&-%&'1)E.1.%,-+&:)3&'20%,%&*3&',%3.%310F%&*;.F%8.5&/031)%'%;&(03-&;7%08&60+.31);7%&;.6&?.:.?.31);%0%'6A

!"#$%&'()*%#+$,&-&#./0)12&

B'2+.:0?.31.%5&4.8,1,%,&(0/.1)30%&(+.8.=%+).-0+.31.%3.%;&+.63&%86&'2.?61.31)A%G.+.42)@+0'20/3)%',%'61)*)E)%+).4=01)H

I>%3456784#9:;44<=>?@A:?:8A6#J%5+?.%5&;0'.&%:+2?)%1)%*.%1)%&3K&3.%'0-,+3&%3)<2&%5&-+01)<0&%0%*.%4+0?31.%6):0%,%31);,A%L&(0/.1)3)%;0'60%4&1)%')%1.?61.1,%,%2&;%+.8*&(61,%',H%"U

!"#$%&'#%()*(+(,'-%.'%&/0$'1/2$%3(2'%&"%)(*()/4'%53,"/,'4'6787%89%!"#$%&'#%:(*,/2";/(78<%8="%,'.$#/2"#%;0(%&"%.>/+'7?8<%.%4.+.42)+0'20/30%',%&'1)E.10%8(,31)3&'20%0%.34'0&83&'20A

">%Osamljenost J%&'1)E.1%*.%1)%&'2.&%'.;%0%*.%')%2&%'.;&%31);,%*&-.M.A%N+2?.%')%/)'2&%'+.;0%8(&-%'?)-.%<2&%')%*&-.M.%0%(&10%')%*.%1&1%*+,-0%3)E)%?1)+&?.207%5.%'2&-.%3)%-&?&+0%&%5+&(6);,%'%&(02)610%0%5+01.2)610;.A%O.4&M)+%')%1.?61.%(&1.8.3%4.4&%(0%-.%*+,-0%;&-60%&4+0?61.?.20A%P&3)4.*%.4&%0%083)',%'?&1%5+&(6);7%,%&(02)610%3)%3.06.8)%3.%5&*+<4,7%&*3&'3&%3.%'.;&;%5&/)24,%;&:*.%0%0;.1,%5&*+<4,7%.60%3.4&3%3)4&-%?+);)3.%5&*+<4.%3)'2.3)A%O.%')%5&1.?.%8&?)%)+(&0,$3/%#(>/-*A%L&(0/.1)3.%;0'.&%4&1.%')%1.?61.%,%2&;%+.8*&(61,%1)'2H%8@,$*/#'%&"%0(%-"%#(A"%)(*()/0/?87%.%4.+.42)+0'20/30%',%&'1)E.10%.34'0&83&'20%0%*)5+)'01)A

Q>#/94B84#4B6C?=A6D>?:8A6%J%&'1)E.1%()8?+01)*3&'20%'.;&%1)%1)*.3%&*%'0;52&;.%5+.?)%*)5+)'01)%4&1.%1)%/)'2&%1)*3.%&*%5&'61)*0=.%;&(03-.A%N+2?.%1)%5+)56.?61)3.%;0'60;.H%8=/&'#%-'%,'./-/%0"%&/0$'1/2"?8<%8="%#(*$%,/2";/0/%:,(>4"#<%2",%&'#%-"&:(&(>'-<%-/;0'%-"%

+,/2")/#?8

4.1. Posljedice mobinga na zdravlje

R?.4&%86&'2.?61.31)7%5.%2.4&%0%&3&%3.%+.*3&;%;1)'2,7%3&'0%+0804%2+.13&-%&<2)E)31.%8*+.?61.A%B32)3802)2%0%?+'2.%5&'61)*0=.%&?0'0%&%2+0%4.2)-&+01)%/0;()304.H%032)3802)2,%;&(03-.%9;&+.63&-%86&'2.?61.31.>7%*,:030%2+.1.31.%0%4.+.42)+0'204.;.%:+2?)%9=+2.;.%60/3&'20>A

S*+.?'2?)3)%';)231)%0%'0;52&;0%:+2.?.%;&(03-.%1.?61.1,%')%3.%2+0%+.803)%T,34=0&@30+.31.H

IA !"#$%&'&(')(*#+,%)-'#.&$#+,#')-'#%(")/,', J%5&+);)E.10%+.'5&6&:)31.%4.&%<2&%1)%*)5+)'01.7%.34'0&83&'27%4+08)%56./.7%&5')'0?3.%0*).=01.%9'2.63&%+.8;0<61.31)%&%5+&(6);,>7%&'1)E.1%*)5)+'&3.608.=01)7%3.5.*0%5.304)7%'&=01.63.%08&6.=01.7%3)*&'2.2.4%032)+)'.%8.%*+,-)%61,*)%060%8.%/6.3&?)%&(02)6107%);&=0&3.63.%&2,51)6&'2A%P+);.%0'2+.:0?.31,%R2.TT&+*'F0+)%L30@?)+'02U7%5+&?)*)3&;%,%V)604&1%W+02.30107%#X7YZ%:+2.?.%;&(03-.%0;.%8*+.?'2?)3)%5&'61)*0=)7%5.20%&*%*)5+)'01)%0%0;.%5.*%'.;&5&<2&?.31.A

Page 6: Oblici mobinga i sudska zaštita žrtava mobinga

!"!

Renata Pražetina Kaleb: Oblici mobinga i sudska zaštita žrtava mobinga Polic. sigur. (Zagreb), godina 21. (2012), broj 4, str. 823-836

"#!"#$%&'('!()!*&'+',($-./#)0,*0'($&!#).1(1 $%&'()*+*',-.%/*0-1-2(,3%4/()(5,(.%*4,-2(,%&6+378(%0()5*7-9-%4%)07*&'()3:*1.%/*0-1-2(,3%6%/0*+()5*1%4647()6.%*4,-2(,%/037348(%6%/0431(.%5-;*47(7(8%<0(8(.%40=(5-%/*7->8*2-.%8*95-%/0*1,-5-.%41(5,-5,-%835-47-73=8-%*4,-7',3)*473#

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

5. MOBER

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

!"#$%&'()*+*,'(#-./0,1*

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

S(<'*<3%1('*1%+0*,6%769+3%5('(<-%4-%6%5-/*<5()(5,6%/*47*,-23A%<(8*5(%3%6%5-/*47*D,(5,6%8)('37-753A%<(8*5483A%0-&6'(73)(%5(%7*1%/*;06=,6#%T(%+3%4-%5-8*%/*5(>(5,-%1*&'*%4(58:3*530(73.%*5*%1*0(%+373%/0*/34(5*%<(8*5*1#%C03,-%4)-&(%70-+(%;*8(<(73%;(%,-%/*403,-;3%1*+35&.%>7*%<5(=3%;(%1*0(%/*47*,(73%8(6<('5(%)-<(%3<1-P6%>7-75*&%/*5(>(5,(%3%/*4',-;3:-.%

Page 7: Oblici mobinga i sudska zaštita žrtava mobinga

!"#

Renata Pražetina Kaleb: Oblici mobinga i sudska zaštita žrtava mobinga Polic. sigur. (Zagreb), godina 21. (2012), broj 4, str. 823-836

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

6.1. Zakonski propisi o mobingu

<)*+41)'(+4$*3$.*+1%3'03B'%3'5+9)1-9.'9+F1%.0)'/'(1)6.('3/*),-9.('2*F+0+(+7'+'1+%>)4%+'5+9)1-9+' *%3C31%+'1+4+5.()'/'G032-9)%7'H)*03C9)%7'I*+1;/-9)%7'G0.;+*-9)%&'Mober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

U'S-$+0'O3,/>4.93'T*0+$-93&'?HH'!^_NM&A^'V+9)1')'*+01),*+01)-$.'-,)4)0+&'?HH'!"_M!&A@'E+5131.'5+9)1&'?HH'NNM_# &̀7'"`_#!&'a'.-,*+0+97'^M_MM&7'N"#_MM&7'^N_MN&7'NNN_M[&7'N#M_M[&7'NM^_MU&7'!U_M^&'a'.-,*+0+97'`N_M@&7'NNM_M &̀7'N^"_M!&A`'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''V4)-$+04%+1%3'1+'*+2/

!"#$#%&'(()

?NA']9)'1+'*+2/'.4.'/'035.'-'*+2)('2*/6)6'0*.%38+7',)1.F+0+7'54)-$+04%+'.4.'1+'2*/6.'1+=.1'/513(.*+0+'.'$.(3'1+*/C.'1%36)0)'52*+04%3'.4.',)0*.%32.'1%36)0+',*+0+7

9+51.$'B3'-3'9+51)('5+$0)*+'2)'20.%3'6)2.13&?"A'E+5131)'2%34)'.5'-$+09+'N&')0)6+'=4+19+',*)6)1.'-3',)',*.%324)6/&!'V+9)1')'-/5>.%+1%/'2.-9*.(.1+;.%3&'?HH'NU#_M#&A

Page 8: Oblici mobinga i sudska zaštita žrtava mobinga

!"#

Renata Pražetina Kaleb: Oblici mobinga i sudska zaštita žrtava mobinga Polic. sigur. (Zagreb), godina 21. (2012), broj 4, str. 823-836

$%&'()*+,-./0$12.031-4)0().5*136'(372.8350)0%.*()'%.!"#$%&'"(&)(&*)&*+&,-.9).&).$1%:%0+;+.$%.$1+()*'%:-.<1;6).5'%&;36'(30(32

=3;+>?.+.=3@%0.%.%A6)50+>.%*0%&+>3B.-.$%:')*-.03@03*).4;);).1):-'+13.;%.-.&'()*)C9+>.%*1)*A3>3D.E'303@.!2.53A1303.$1%-51%E)0(3.4;);)?.E'[email protected].$%61)*3.03E)'3.&6()&0%&;+.+.$%4;)0(3?.030%4)0().4;);).$1%;+60%.*%A1+>.%A+E3(+>3?.E'[email protected].%A6)53.03@03*).4;);).5A%:.0)*%$-4;)0%:.*()'%630(3?.E'30,+.G##2.J.G#"2.%A6)53.$'3930(3.0)+>%6+0&@).>3;)1+C(3'0).4;);)?.E'[email protected].%A6)53.03@03*).4;);).5A%:.$%61)*).-:%6%13?.E'30,+.FF##2.J.FF#I2.$%$136'(30(3.0)+>%6+0&@).4;);)?.E'30,+.F#IH2.J.FF#K2.$1);$%&;36@).$1%-51%E)0(3.4;);).;).%A36)503.03@03*3.4;);).5A%:.0)*%$-4;)0%:.*()'%630(32

!"#$%&'()#*#+,-*&.'/'#0+12345%6

L'[email protected]"#2.=3@%03.%.13*-.0%1>3;+60%.-1)M-().!&.%/%-*,#$%#(&)$%'&*+&,)/0&.;).&).$%C&;-$3@.+.>()1).534;+;).*%&;%(30&;63.13*0+@3.%*.-50)>+13630(3.+.&$%'0%:.-50)>+13630(3.-1)M-(-.$%&)A0+>.53@%0%>?.@%')@;+60+>.-:%6%1%>?.&$%135->%>.&@'%$'()0+>.+5>)M-.13*0+E@%:.6+()93.+.$%&'%*36,3.+'+.$136+'0+@%>.%.13*-2.N%&'%*363,.@%(+.53$%4'(363.03(>30().*63*)&);.13*0+@3.*-<30.().+>)0%63;+.%&%A-.@%(3.().%&+>.0():3.%6'34;)03.$1+>3;+.+.1()4363;+.$1+;-<A).6)530).53.534;+;-.*%&;%(30&;63.13*[email protected]%&'%*363,.+'+.%6'34;)03.%&%A3.*-<03.()?.-.1%@-.-;61M)0%>.@%')@;+60+>.-:%6%1%>?.&$%135->%>.&@'%$'()0+>.+5>)M-.13*0+E@%:.6+()93.+.$%&'%*36,3.+'+.$136+'0+@%>.%.13*-?.3.03(@3&0+().-.1%@-.%*.%&3>.*303.%*.*%&;36).$1+;-<A)?.+&$+;3;+.$1+;-<A-.+.$%*-5);+.&6).$%;1)A0).>()1).$1+>()1)0).$%()*+0%>.&'-E3(-.13*+.&$1()E3630(3.03&;[email protected])>+13630(3.+'+.&$%'0%:.-50)>+13630(3.3@%.-;61*+.*3.%0%.$%&;%(+2.O@%'+@%.$%&'%*363,.-. 1%@-.%*.%&3>.*303.0).$%*-5>).>()1).53.&$1()E3630().-50)>+13630(3?.+'+.&$%'0%:.-50)>+13630(3.+'+.3@%.&-.>()1).@%().().$%*-5)%.%E+;%.0)$1+C>()1)0)?.13*0+@.@%(+.().-50)>+13630.+'+.&$%'0%.-50)>+13630.+>3.$136%.$1)@+0-;+.13*.*%@.>-.&).0).%&+:-13.534;+;3?.$%*.-6();%>.*3.().-.*3'(0()>.1%@-.%*.%&3>.*303.53;13<+%.534;+;-.$1)*.03*')<0+>.&-*%>2

P@%.$%&;%().%@%'0%&;+.5A%:.@%(+Q.0+().%$136*30%.%E)@+63;+.*3.9).$%&'%*363,.534;+;+;+.*%&;%(30&;6%.13*0+@3?.13*[email protected]+().*-<30.*%&;36+;+.$1+;-<A-.$%&'%*36,-.+.+>3.$136%.$1)C@+0-;+.13*?.$%*.-6();%>.*3.().53;13<+%.534;+;-.$1)*.03*')<0+>.&-*%>.+.%.;%>).%A36+()&;+%.$%&'%*36,3.-.1%@-.%*.%&3>.*303.%*.*303.$1)@+*3.13*32.=3.61+()>).$1)@+*3.13*3.13*0+@.+>3.$136%.03.03@03*-.$'39).-.+50%&-.$'39).@%(-.A+.%&;631+%.*3.().13*+%2.R6+.$%*3,+.-;61M)0+.-.$%&;[email protected];+;).*%&;%(30&;63.13*0+@3.&-.;3(0+?.3.$%03430().13*0+@3.@%().$1)*&;36'(3.-50)>+13630().+'+.&$%'0%.-50)>+13630().$1)*&;36'(3.$%61)*-.%A6)5).+5.13*0%:.%*0%&32

N1%;+6'()0(). 13*0+@3.$%&;-$30(-.@%().$1)*&;36'(3.-50)>+13630(). +'+. &$%'0%.-50)C>+13630(). 0). $1)*&;36'(3. $%61)*-. %A6)5). +5. 13*0%:. %*0%&3. 0+;+. &>+(). A+;+. 135'%:. 53.*+&@1+>+03,+(-2

N1)>3.E'30@-.!2.=3@%03.%.1360%$1360%&;+.&$%'%63.-50)>+13630().+.&$%'0%.-50)>+C13630().$1)*&;36'(3(-.*+&@1+>+03,+(-.-.&>+&'-.=3@%03.%.1360%$1360%&;+.&$%'%632.O50)>+C13630().().&63@%.0)<)'()0%.$%03430().-6();%630%.&$%'%>.%&%A)?.@%().+>3.53.,+'(.+'+.@%().&;6310%.$1)*&;36'(3.$%61)*-.%&%A0%:.*%&;%(30&;63.+.@%().&;6313.0)-:%*0%?.0)$1+(3;)'(&@%?.$%0+<363(-9).+'+.-61)*'(+6%.%@1-<)0()2.R$%'0%.-50)>+13630().$1)*&;36'(3.&63@%.0)<)'()0%.

B.=3@%0.%.%A6)50+>.%*0%&+>32./SS."HT#H2?.IFT#!27

Page 9: Oblici mobinga i sudska zaštita žrtava mobinga

!"#

Renata Pražetina Kaleb: Oblici mobinga i sudska zaštita žrtava mobinga Polic. sigur. (Zagreb), godina 21. (2012), broj 4, str. 823-836

$%&'()*+,-*%$%&'()*+-.).-/0.12+-3+*(4(*5%-63+)*%-*(&($.,-2+5%-.7(-0(-8.)5-.).-3&%96:($)5(-3+$&%9;-+6+'*+<-9+6:+5(*6:$(,-(-3+6%'.8%-(2+-6:$(&(-*%;<+9*+,-*%3&.5(:%)562+,-3+*.=(>$(5;?%-.).-;$&%9)5.$+-+2&;=%*5%@

A*().0.&(5;?.-$&6:%-7+'.*<(-7+=%7+-0(2)5;1.:.-9(-;-B&$(:62+5-3&($+<-6:&(:%42+<-7+'.*<(-.7(-;-0*(:*+-7(*5+5-75%&.-*%<+,-*3&@,-;-C:().5.@-D(0)+<-5%-.-;-:+7%-4:+-5%-;-B&>$(:62+5-5%9*+6:($*.5%-+:3;6:.:.-&(9*.2(,-5%&-&(9*+-0(2+*+9($6:$+-*.5%-;6;<)(4%*+-6(-6$.7-3+0.:.$*.7-%;&+362.7-3&($.7(-&(9*.2(@-E'+<-:+<(-*(2+*-;9&;=.$(*5(,-&%+&<(*.0(8.5%-.).-7+9%&*.0(8.5%,-7*+<.-*.62+2$()./8.&(*.-&(9*.8.-)(2+-+6:(5;-'%0-3+6)(,-9+2-?%-6(7+-*(-&;2+$+9.:%)5.7(-'.:.-3&+$%9%*-6:&(:%42.-7+'.*<@

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

J6.7-+2+7.:+<-7+'.*<(,-3+6:+5.-.-$+9+&($*.-7+'.*<,-2+5.-6%-5($)5(-;-6$.7-0%7)5(7(-.-*(-6$.7-&(9*.7-75%6:.7(@-U%)5(-0(-'&=+7-.-;635%4*.5+7-2(&.5%&+7,-)5;'+7+&(-.-0($.6:-3&%7(-;635%I;-2+)%<(,-9+$+9%-9+-7+'.*<(-.07%L;-&(9*.2(-*(-.6:+7-3+)+=(5;@-T&+*()(>=%*5%-'()*+%"&,-.(/.-6(7+-5%-5%9(*-+9-'+)%6*.I-*(1.*(-+'&(*%-+9-O&;6:&(8.5(-.-*(3%:+6:.-;0&+2+$(*.I-)+4.7-;$5%:.7(-&(9(@

!"#"$%&'()*$+',-.'/*$012*)3'

Y.5%2+7-3&+4)+6:.-*(6:()+-5%-3;*+-9%/*.8.5(-7+'.*<(,-*+-5%9*(-+9-*(53+:3;*.5.I-5%-*($%9%*(-;-O&(*8;62+7-E(2+*;-+-7+'.*<;W-ZX+'.*<-5%-36.I+)+42+-7():&%:.&(*5%-4:+-6%-3+*($)5(-3;:%7-(28.5(-2+5.7(-5%-8.)5-.).-3+6)5%9.8(-9%<&(9(8.5(-&(9*.2+$.I-&(9*.I-;$5%:(,-

Page 10: Oblici mobinga i sudska zaštita žrtava mobinga

!"#

Renata Pražetina Kaleb: Oblici mobinga i sudska zaštita žrtava mobinga Polic. sigur. (Zagreb), godina 21. (2012), broj 4, str. 823-836

$%&'()%*+(+,-%$%./01(2/3/4(1(2/21&'01(50'0+(6&+47$1)(3-/.1)/(1(6&+47$%)(4%70%&/270.+8(

2/50'0101(9,1:$%)(161()'20/62%)(,4-/.6&+(161($%)3-%)101-/01(;-0.12+(3-%<'71%2/62+(=+4+>?

2%70@A(BC%1>8(D3%70%6%.7$18(#EEFGHHI@(J,(.'>12'(4'921K1&/()%;'(7'(-/,/,2/01(3/-(2/&./;21&1L(

7/4-;/&/()%=12*/8(/( 0%(7+G()%=12*(&'(2'3-1&/0'6&7$/(1(2''01:2/($%)+21$/K1&/8(7+70/.2%(

+7)&'-'2/(1(36/21-/2/(7(0&'42%)(+:'70/6%5>+(1(7(&/721)(K16&')($%&1(&'(+2150'2&'(;-0.'8(0&@(

+,-%$%./2&'()'20/621L(1(7%K1&/621L(3%76&'41K/($%4(;-0.'@

M%()%=12*/(4%6/,1(.-6%(:'70%(3-.%(3-%)&'2%)(/0)%7<'-'(2/(-/42%)'()&'70+@(N2%(

50%(>'(;-0./(4%;1.&'01(&'(+4/6&'2%70($%6'*/8(1*2%-1-/2&'8()/2&'(7-4/:2%701(104@(O/$%2(0,.@(

!"#$%&'&()*$#+,&"&(')(")-'#$&($%&+*.(4%6/,1(4%(/$K1&/@

!"#"$%&'()$*+,-./0

P%=12*(=17)%()%*61(3%41&'6101(2/(.'-01$/621(1(L%-1,%20/6218(0'(2/(')%01.21(1(70-/?

0'5$1@(Q%4&'6/(2/(L%-1,%20/621(1(.'-01$/621(&'(3%4&'6/(3-')/(L1&'-/-L1&7$1)(70-+$0+-/)/(+(

0-*%./:$1)(4-+50.1)/(0'(2&1L%.+(%42%7+8(/(3%4&'6/(2/(')%01.21(1(70-/0'5$1(2/)(%4-'R+&'(

1(%4-'R'2'(+,-%$'()%=12*/@

1$!"#$%&'()%*+,-%). &'(3%&/./(3-1($%&%&(2/4-'R'21()%=1,1-/(3%4-'R'2%*(-/421$/(

161(.15'(2&1L(B&'42%*(3%(&'42%*I(4%$(2'(+21501(K1&'6+(*-+3+@(S10+/K1&/()%;'(=101(%=-2+0/8(0'(

1)/)%(76+:/&'.'(+($%&1)/(%4-'R'2/(*-+3/(-/421$/()%=1,1-/(2/4-'R'2%*(50%(&'(0/$%R'-(

)%=12*@

1$/,#%0,)$'()%*+,-%).(&'(3%&/./(+($%&%&(4%6/,1(4%()%=12*/(1,)'R+(-/421$/($%&1(7+(

2/(&'42/$1)(3%6%;/&1)/(+(L1&'-/-L1&7$%&(70-+$0+-1(0-*%./:$%*(4-+50./@(T(%.%)(76+:/&+(7+(

2/&:'5>1(+,-%K1()%=12*/(;'6&/(,/(2/3-'0$%)(+($/-1&'-18(0'(73+0/./2&'(%70/61L(+(0%&(2/)&'-18(

161(3/$(%4/=1-(*-+3'(%4-'R'2%*(/"*0&'#1(%)"2)(2/($%&')+(>'(173+K/01(7.%&'(<-+70-/K1&'(0'(

*/(%4=/K101@

1$1+,$%2)%*+,-%).8($/%(50%()+(1(1)'(*%.%-18(1)/(.','(7(%7&'>/&1)/@(U%(7+(%7&'>/&1(

3%3+0()-;2&'8(6&+=%)%-'8(,/.17018($%)3'0101.2%7018(/2013/01&'(1(2'3-1&/0'6&70./8(0&@(7.1(%21($%&1(

+,-%$+&+()%=12*(0'(7'(%:10+&+($/%($-101$'8(=%&$%01-/2&/8(-/,2/(3%4)'0/2&/8(3%21;/./2&/8(

+.-'4'8(0'(%4-'R'2%(1,%61-/2&'(-/421$/@

1$3$#'$"4&%*+,-%).(7'(3%&/.6&+&'($/4(7+(2'$'(%7%='(+(0-*%./:$%)(4-+50.+(.15/$(0'(

1L(7'(;'61(7+70/.2%(1(70-/0'5$1(+$6%2101(+(4-+*'(7-'412'($%&'(7+(4/6'$%(%4(2&'*%./()&'70/(

70/2%./2&/8(104@

!"2"$34)&)$-$'054)(-$60$'78&+('(05940.4)$*+,-./7

S.'( 50%()%;'0'( 2/3-/.101( +$%61$%( 70'( ;-0./()%=12*/( &'70( 4/( 317)'2%( ,/=16&';10'(

7./$1(2/7-0/&(1(/-L1.1-/0'(7.'(317)'2'(4%$+)'20'@(N(%2%)'(50%(./)(7'(4%*/R/(%=/.1&'?

7010'(%7%=+(1,(./5'(-/42'(7-'412'(+($%&+(&%5(+.1&'$(1)/0'(3%.&'-'2&/8(/(/$%(0/$./(%7%=/(2'(

3%70%&18(7(3%.&'-'2&')(7'(%=-/010'(/$01.170+(2'$%*(%4(+4-+;'2&/(,/(,/5010+(6&+47$1L(3-/./8(

,/(&'42/$%70(73%6%./(161(76@(N0.%-'2%(-/,*%./-/&0'(7(%7%=%)($%&/(./7(,6%70/.6&/(%(2&'2%)(

3%2/5/2&+( 1( 3%70+3K1)/@(V'K10'( ,6%70/.6&/:1)/(2'$/(3-'70/2+( 7/( 7.%&1)(3%2/5/2&')( 1(

2')%&0'(4%3+70101(4/(=+4'0'(+.+:'21(+(0/$/.($-+*@(Q%;/610'(7'(%7%=1($%&/(./)(&'(1,-/.2%(

2/4-'R'2/@(N(7.')+(=170'(0-'=/61()%>1(%=/.1&'70101($/4-%.7$+(76+;=+(1(+3-/.+(3%4+,'>/@(

T(76+:/&+(3%&/.'(371L1:$1L(161(0&'6'721L(3%-')'>/&/8(3%0-/;10'(7/.&'0(371L%6%*/8(371L1&/0-/8(

Page 11: Oblici mobinga i sudska zaštita žrtava mobinga

!""

Renata Pražetina Kaleb: Oblici mobinga i sudska zaštita žrtava mobinga Polic. sigur. (Zagreb), godina 21. (2012), broj 4, str. 823-836

#$%&'($)*+,-./0*1$/&,2*3%&/,40*3($)*,).%$,2&,5*3$,0*6($7,40*3.7+,80&($0*%/&,).79($)*:$%2)&,3%&;/$(&,$,/&<($)&,0&#*)2*:$%&+

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

!"#$%&'#()*+,+'#-./0)1#-,(-/).+23#425'+3)#/#%,$/5.'6'#

7%&)8-(21

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

-.?0&;(.,%&,40&7*,NPOM,2/*%*#$;/&,SPR,)*).,(&7*,)*>(&(.?,6%&#*,%&0,%&,9,).()0&/E(.7,2#9'*%9,9,>*).(2).7,.4$29,4.2/94*(%&,.)0$3#%&($)*,.>(*'&(.,)*.,92)0*/*,?0*B*($7*,40*3*,$>,0*6*,5&>,.>(*'*3*(%*,.,).%$7,5$,2&,/.,40*3$7*,0*6$#.+,=>,40&296&,403.2/94*(%2).?@,.6(.2(.,QPR@, %*2(.,40.$>#*>$,)*)., %&,.)0$3#%&($), $()0$7$($0*($7,4.(*;*(%&7,40&7*,

KH,R*).(,.,29>5$%*(%9,6$2)0$7$(*:$%&+,CUU,!IWH!+L

Page 12: Oblici mobinga i sudska zaštita žrtava mobinga

!"#

Renata Pražetina Kaleb: Oblici mobinga i sudska zaštita žrtava mobinga Polic. sigur. (Zagreb), godina 21. (2012), broj 4, str. 823-836

$%&'(')*+*,-$.$.,.',/*$,)012'3')4,-2$5,167.',82*.'9',:$;&6:0$,:2$&*8)$,$12'1/*,<70)-0,"=>,?0-$)0,$,2016,*,&*9',:$<*)*$,-05)')$,1.'7$,:$82'1',:2080,)0,201,*,126@*A,:20804,1$)'B;')$9,$;09,9.';'+*,)0-$),%&$,.',CDC,6,?0126,:$1)*.'7$,50A&.'8,50,50%&*&6,50-$)*&$;&*,:2$&*8,126@$;&6:0).;-',:208$9$()',$;7$/030.6(',:2';61'>

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

FGHI,.',9'36&*9,6&821*$,-0-$,)$8*,?0-$),$,;65/*.0).6,1*;-2*9*)0+*.',;09$,)0,)$8*,)0<*),$;*@62080,50%&*&6,*,:2$9*+0).',.'1)0-$;&*,68$1'(*,%*2$-*,;:'-&02,$/7*-0,1*;B-2*9*)0+*.',&',;:$9')6&*,)0<*),)',;6;:')1*20,:2*9.')6,P05)')$@,50-$)0>

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

Page 13: Oblici mobinga i sudska zaštita žrtava mobinga

!"#

Renata Pražetina Kaleb: Oblici mobinga i sudska zaštita žrtava mobinga Polic. sigur. (Zagreb), godina 21. (2012), broj 4, str. 823-836

$%&'()*%$+'%',-.*/-&-$)0-1-'*%1-'12'.3+4-%'$)'.$)5+'67'.-128$1)'9::;7'5%,-$2<'=-%'.)&%'4/2*/>)1$%'%,5%?%/)$7

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

!"#$%&'()*%&

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

N)*%'.2'4/2&)'8D)$*+'6":7'()*%$)'%'/),+'&%5+'4/%02.+-/)3-'.D+8)12?-'&%=-$5)<'.+,.*)'B)>3-3)'12'B).),)'$2+8-$*%?-3)7'F3%5)'B)'.?)*%'/),$%'&12.3%'+'J/?)3.*%1'3/2=)'1).$%',2Z$-/)3-'>3%'12',%B?%D12$%<')'>3%'$-12<'-'$)?2.3-'4%.D12,-02'B)'*/>2$12'+3?/K2$%57

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

M/%012$1+12'.2',)'12'+'J/?)3.*%1'%,'9::"7'5%,-$2'4%,$2.2$%'?->2'%,'.3%3-$+'3+C=-'/),-'$)*$),2'>3232'%,'+B$2&-/)?)$1)<')D-'1%>'+?-12*'$2&)'$-12,$2<'8)*'$-'4/?%.3+4)$1.*2'4/2.+,2',-12D%&'-'B=%5'$21).$-Q'-'$2,%.3)3$-Q'%,/2,=-7'@%'12'B=%5'3%5)'>3%'4%.3%12L-'()*%$'

Page 14: Oblici mobinga i sudska zaštita žrtava mobinga

!"#

Renata Pražetina Kaleb: Oblici mobinga i sudska zaštita žrtava mobinga Polic. sigur. (Zagreb), godina 21. (2012), broj 4, str. 823-836

$%&'()%*+%,&+,$-*'.+%/0+%$1234+%5$13*6'%7+%*+%5$8+%$/36)&'73%,$7,)*)%,&'0*)%-'9737)%,&$730%-2$/7'02.':';%*'.:+9<+%,$/2$('0'=';%4$.3%2'4$%3-1.+6'0'.)%$(6$0$&*$/7>

?$8+5$%-'42.):373%('%5$13*6%*3.+%3-5392.+*3%7+&53*%4'4$%13%2.)(3%5$623%:+9<+%4$@&3/7373%1$2$0'*.+%7+%('%/)%7$%,&+(&'/)(+>%A32$%4'40$%-2$/7'02.'*+%5$8+%$/7'0373%()6$7&'.*+%,$/2.+(3=+%*'%$/$1)>%B5'7&'5$%7'4$C+&%('%13%7&+1'2$%,$/7$.'73%039+%=+*7'&'%3%7+2+D$*/43E%23*3.'%-'%,$5$<%8&70'5'%5$13*6'>

!"#$%&#'%&

F>%G$3<;%H>;%I,$/7$2$0/43;%J>%KLMMNO>%!"#$%&'()*+*%,-./01,*2$3,%-,*$*"4&"5")$'%P3&$0373='Q%R(&)6'%?$113*6>

L>%G$/7+23<@?'&73<;%I>%KLMMNO>%!"#$%&6*27$($.8"*9,:3)/3$),%-/*%,*),4%"9*9-/73;'%S'6&+1Q%T4$2/4'%4*.36'>