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NSBPAN e w s l e t t e r
Meineke Car Care Center, Customer Service Excellence
March 2016VOLUME 34, NO. 3
To act in the best interests of all members and to
engage in such activities that would lead to
the improvement and encouragement of doing
business in Newtown Square, and to work in conjunction with the
Township Supervisors to solve mutual problems.
Board Meeting Updates
The New NSBPA Board
NSBPA Event Pics / History Page
Newtown Square Events
Quote / Image of the Month
2-3
4
5
6-7
8-9
10
INSIDE THIS ISSUE:
Happy 40th to the NSBPA
( see page 7 )
“You will get service here you will not receive at the dealer. We treat our
customers like family.”
Dick Pound and his colleagues of early followers established and led the Newtown Square Business & Professional Association beginning in 1976.
This organization first met March 11, 1976 so we are 40 years in the making. Congratulations to all founders and long timers still with us! Like business, we are constantly reformatting to stay current with the changing shopping, business and marketing conditions.
As Spring approaches, the Board of Directors for the Newtown Square Business and Professional Association is brain storming ideas to market and publicize the unique collection of stores making Newtown Square a shopping destination. This year, we hope to be making several suggestions leading to initiatives to help put your business on the map!
We have some talented writers on the Board and look forward to hearing about special promotions, lines of product and discounts your business will be or is offering to assist in write ups beamed at local media. You will be receiving an email blast shortly asking for your input.
Paul Seligson
Message from the President
NSBPA Newsletter | March 20162
Meineke Car Care Center Newtown Square performs all the services available by dealers. They have a complete line of diagnostics and tablet inspections. With 8 auto bays, Meineke mechanics complete customers’ car servicing quickly and expertly.
Eddie Teen is the Owner and General Manager of Meineke Car Care Center Newtown Square. Eddie and his team are careful listeners of their customer’s concerns and they communicate with their customers all along the transaction. They provide highly personal service.
We noticed the Team Manager thanking a customer for his patronage and shaking hands as the customer paid his bill.
Eddie states without reservation: “You will get service here you will not receive at the dealer. We treat our customers like family.”
Meineke Car Care Center, Customer Service Excellence
Town Spotlight
NSBPA member Meineke Car Care Center Newtown Square has been recognized, again, for its customer service.
Out of 900 locations nationwide, 75 locations in Pennsylvania, 35 in the Delaware Valley, Meineke Corporate Offices have repeatedly recognized the Newtown Square location for its superior services. The awards bestowed upon the Newtown Square location have included:
• Highest Customer Retention
• Highest Customer Satisfaction of all Meineke locations nationwide
• President’s Award for Outstanding Achievement in Customer Satisfaction (2011)
• 1st Place Commitment to Excellence (2014)
Caption: Eddie Teen & Paul Seligsonat Meineke Car Care Center
SHOP NEWTOWN SQUARE
NSBPA Newsletter | March 2016 3
Manager’s name and particulars:Mr. Patrizio Capolli, GM
Fellini Café Newtown Square3541 West Chester Pike
Newtown Square, PA 19073
February Meeting Dunwoody Luncheon
Fellini Café Newtown Square
Monthly Meetups
March Meetup - Thursday, March 10th, 2016
Our February meeting of the general membership was a success. We had 40 members attend to hear Dr. Carol Cary, recently appointed Superintendent of the Marple Newtown School District, speak of her vision for the school district and how that will increase the desire to live, work and shop in Newtown Square.
Dr. Cary had a compelling power point presentation which emphasized the “bucket” concept for each department within the school district. Accessing the successful method to reach each student’s learning ability by whatever means possible is one of Dr. Cary’s priorities.
Turn to page six to view a gallery of some images from the Luncheon. Our next meeting will be hosted at Fellini Café - get all the details below and RSVP soon, tickets are limited.
40th Anniversary Lunch at Fellini Café Newtown Square
Space is limited, please RSVP to reserve your spot. EMAIL - [email protected] or call to reserve your spot at: 484-424-6140
MENU
Organic Salad Greens with Homemade House Dressing
Grilled Talapia (white fish) served with Mixed Sliced Grilled Vegetables ( carrots, celery, zucchini ), splash of Balsamic Glaze
Mini Cannoli
NSBA President Paul Seligson is pictured with Dr. Carol Cary shortly
before her presentation to the members in attendance.
NSBPA Newsletter | March 20164
1. Approval of January 2015 Board Meeting Minutes
2. Treasurer’s Report3. Development Report 4. Newtown Square in
Bloom (report by Paul future months Sonia)
5. Website Cmte (Shri)6. Newsletter / Media (Jim)7. Mission Statement8. New Business
• Member Handouts • 2016 Board calendar • Website access
• Membership dues • Membership Committee• Event Speakers• Event Help• Event Times• Advertising• 2015 Financial Recap. • Board Meetings• 501C6 filing• Parades
9. Motion to Adjourn• Meeting was adjourned
at 1:35pm
Download Full Minutes Doc
Here are the meeting topics that took place during our first meeting.
Tele: (610) 356-9916
The 2016 Board of DirectorsThe 2016 Board for the Newtown Square Business & Professional Association had their first meeting at member La Locanda Restaurant to begin game planning this year’s activities.
Pictured in the front row: Ronnie Liadis of Liadis Travel Ltd., Sonia Di Valerio, Esq., Sherry Smyth of Dunwoody Village, NSBA Vice President Meg Shea of Berkshire Hathaway Fox & Roach Realtors, and NSBA Secretary Philip Rogers of Rogers & Rogers. In the back row: Jim DiMeo of JD Consulting, NSBA Solicitor John Custer, Esq., NSBA President Paul Seligson, Shri Chaudhary of Biz Tech Helpers, and Ken Taylor of The Running Place. Missing from the photo are NSBA Treasurer Dan Doyle of BB&T Bank, and Ed Goss of Main Line Health Center.
NSBPA Newsletter | March 2016 5
James Biddle - Volunteer Fire Dept John Custer, Esq. - standing in foregroundAllen Rogers - seated in background
Ken Barnhart - Founding MemberShri Chaudhard - Biz Tech Helpers Jack Kinsley -Delaware County Chamber of Commerce
Quick IntrosEvent Gallery ( continued from pg. 4 )
Dr Cary speaks about education
Dr. Carol Cary discussing her initiative to have every department within the school system develop a set of goals.
Rich Crowe - Delaware County Press
Special Guest
NSBPA Newsletter | March 20166
First NSBPA meeting minutes recorded in 1976A Piece of History
The Newtown Square Business & Professional Association was formed in May of 1976 by a group of local business people who recognized the need for coordinated action on behalf of the business community. The organization is governed by the Constitution and By-Laws created in 1976, and officers are elected annually from the membership at large.
NSBPA Newsletter | March 2016 7
Newtown Square EventsNSBPA Calendar
Here is a breakdown of Yearly Events and NSBPA Meetings.
Have you visited www.nsbpa.com lately?
Have you logged into your member portal for NSBPA?
The NSBPA website contains a current calendar of events and meetings, some history on the association and other tools to help your business thrive within our township.
If you need assistance in logging into the NSBPA website or how it can benefit your business please contact:
p: 484-424-6140
Yearly EventsJune 4 Historic Newtown Days – Square Tavern - 10:00am - 5:00pmParade along WC Pike Centennial of Volunteer Fire Dept -12 noon
July 4 Annual July 4th Parade - 12 noon
July 14 & 15America in BloomJudges touring Newtown Square businesses & residences – all day
September 10Concert in Drexel Lodge Park - 5pm-8pm
September 17St. Albans Circle Street fair and Beerfest
NSBPA MeetingsMarch 10Lunch - 12 noonFellini’s Café, 3541 West Chester PikeSpace limited, please RSVP
April 14Business Card Exchange - Wine & Cheese - 5:00pm - 6:30pm Earth, Wood, Fiber & Gallery Bike Hub - 3534 Rhoads Avenue
May 12Business Card Exchange - Wine & Cheese - 6:00pm – 7:30pmThe Running Place - 3551 West Chester Pike
June 9Breakfast - 7:30 amCasey’s, 3531 West Chester PikeSpeaker: John Nawn, Chairman, NS Board of Supervisors
July 14Lunch - 12 noonDunwoody Village, 3500 West Chester PikeSpeakers: Judges, America in Bloom
NSBPA Newsletter | March 20168
What can the NSBPA do for your business? During our last board meeting we put together a few forms that will help us understand what your needs are. These forms will help us aid your business goals and ultimately grow the exposure of your products and services within our township and beyond.
Business technology is ever growing and in our highly competitive world so we need to step up how our businesses are seen not only in the physical sense but online and via mobile devices. The onset of national upscale retailers within our community poses a challenge to the traditional ways of doing business. Moving forward, we believe a modern online approach would definitely help our shops and stores transition to the digital age.
Please review and complete the forms below. Someone from NSBPA will contact you to make concrete suggestions on how to maximize your business. Click these links below to begin.
We Want To Hear From You - Click to submit your feedback.
Business Association Board wants to be Your Publicity Arm
A beautiful brisk day at Drexel Lodge Park where some geese take flight to the pond in the distance. Take some time this month to enjoy nature at its finest.
NSBPA Newsletter | March 2016 9
Let’s keep in touch
NEWTOWN SQUARE BUSINESS AND PROFESSIONAL ASSOCIATION
Paul Seligson, President
Phone: 484-424-6140Email: [email protected]: www.nsbpa.com
“Creativity is just connecting things. When you ask creative people how they did something, they feel a little guilty because they didn’t really do it, the just saw something. It seemed obvious to them after a while”
– Steve Jobs
If you would like to contribute articles or submit advertisements to this publication please contact Jim DiMeo, JD Consulting, a member of the NSBA Social Media & Newsletter Committee. Email: [email protected] - Phone: 484-424-9494
All submissions should be print ready and received before the 20th of the month. Thank you for your participation.
