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MOUNT CARMEL EAST 6001 EAST BROAD STREET COLUMBUS, OHIO 43213 mountcarmelhealth.com COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN 2013-2016

MOUNT CARMEL EAST€¦ · Mount Carmel Health System Community Health Needs Assessment Implementation Plans Accepted by the Mount Carmel Health System Board of Trustees as a Component

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  • MOUNT CARMEL EAST 6001 EAST BROAD STREET COLUMBUS, OHIO 43213

    mountcarmelhealth.com

    COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN 2013-2016

    http:mountcarmelhealth.com

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 1

    Mount Carmel Health System Community Health Needs Assessment Implementation Plans

    Accepted by the Mount Carmel Health System Board of Trustees as a Component of the Community Benefit Plan and Approved on May 15, 2013

    Contents 1. Mount Carmel Health System

    a. Our Purpose and Overview b. The Community We Serve;Area Demographics

    2. Assessment, Methodology and Findings a. Link to the HealthMap 2013 (Franklin County Health Needs Assessment) b. Community Benefit Advisory Board c. Mount Carmel Health Community Benefit System-wide Strategies Goals

    3. Facility Specific Overview

    4. Community Benefit Reporting (Link to Community Benefit Report)

    5. Specific Facility Response to Finding

    6. Unaddressed Identified Needs

    7. Attachments a. Data Sources b. Anticipated Partners

    MOUNT CARMEL EAST

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 2

    Mount Carmel Health System OUR PURPOSE AND OVERVIEW

    Mount Carmel Health System was founded in 1886 by two area physicians and the Sisters of the Holy Cross with the mission to help the poor and underserved. Presently a part of CHE-Trinity Health, it is one of the largest Catholic healthcare organizations in the United States.

    Located in Columbus, Ohio with a target service area that includes all of Franklin County it serves a population of about 800,000 with 1,350 inpatient beds.We employ more than 8,000 employees, and have 1,500 physicians and nearly 900 volunteers.

    MCHS includes Mount Carmel East, Mount Carmel West, Mount Carmel St.Ann’s, Mount Carmel New Albany Surgical Hospital, Diley Ridge Medical Center, and community based ambulatory centers,Women’s Health, Physical Rehab and Cancer.

    MCHS exists to improve the health of our communities by providing compassionate care and service to people in time of illness and suffering.

    Mission We serve together in Trinity Health, in the spirit of the Gospel, to heal body, mind and spirit, to improve the health of our communities, and to steward the resources entrusted to us.

    Vision Inspired by our Catholic faith tradition,Trinity Health will be distinguished by an unrelenting focus on clinical and service outcomes as we seek to create excellence in the care experience. Trinity Health will become the most trusted health partner for life.

    Values Respect Social Justice Compassion Care of the Poor and Underserved Excellence

    MOUNT CARMEL EAST

  • p y g g pp

    COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 3

    THE COMMUNITY WE SERVE; AREA DEMOGRAPHICS

    Franklin County County Health Rankings and Roadmaps http://www.countyhealthrankings.org/app/

    Rank (of 88)

    Franklin County Error Margin Ohio

    National Benchmark*

    Health Outcomes 58 Mortality 56 Premature death 7,870 7,694-8,046 7,457 5,317 Morbidity 64 Poor or fair health 14% 13% - 16% 15% 10% Poor physical health days 3 - 7 3.3 - 4.0 3.6 2.6 Poor mental health days 4 3.6 - 4.3 3.8 2.3 Low birth weight 9.4% 9.2 - 9.5% 8.6% 6.0% Health Factors 41 Health Behaviors 47 Adult Smoking 21% 19 - 23% 22% 13% Adult Obesity 31% 29 - 33% 30% 25% Physical inactivity 25% 23 - 27% 27% 21% Excessive drinking 19% 17 - 21% 18% 7% Motor vehicle crash death rate 9 8 - 9 11 10 Sexually transmitted infections 703 422 92 Teen birth rate 45 44 - 46 38 21 Clinical Care 11 Uninsured 15% 14 - 16% 14% 11% Primary care physicians** 1,065:1 1,348:1 1,067:1 Dentists** 1,317:1 1,928:1 1,516:1 Preventable hospital stays 70 68 - 73 79 47 Diabetic screening 85% 83 - 87% 83% 90% Mammography screening 60% 58 - 62% 63% 73% Social & Economic Factors 52 High school graduation** 83% 78% Some college 69% 61% 70% Unemployment 7.6% 8.6% 5.0% Children in poverty 27% 24 - 29% 24% 14% Inadequate social support 19% 17 - 21% 20% 14% Children in single-parent households 39% 37 - 40% 34% 20% Violent crime rate 537 332 66 Physical environment 46 Daily fine particulate matter 13.5 13.3 - 13.7 13.4 8.8 Drinking water safety 0% 2% 0% Access to recreational facilities 10 10 16 Limited access to healthy foods** 6% 6% 1% Fast food restaurants 59% 55% 27% * 90th percentile, i.e., only 10% are better. ** Data should not be compared with prior years due to change in definition. Note: Blank values reflect unreliable or missing data.

    MOUNT CARMEL EAST

    http://www.countyhealthrankings.org/app

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 4

    Area Demographics, continued

    Columbus, Ohio 788,696 people live in Columbus.The racial demographics of our patients follow the same composition as our community with the majority of the population, 73 percent, Caucasian; African American patients are the second highest number at 21 percent, followed by Hispanic at 1 percent.All other races make up the remaining 5 percent.

    The surrounding population in zip code 43213 encompassing MCE is made up of 29,835 persons.The 2011 demographic description is as followed:

    Race/Ethnicity White - 55.7 % Black - 30.9 % Hispanic - 7.3 % Asian and Pacific Islander - 3.2 % Other - 2.9%3

    Age Group 18 to 64 years – 63.9% Under 18 years – 23.3% 65 and over – 12.9%

    The average household income is $49,555, 27% lower than the national average. Due to this factor, the amount of individuals living below the poverty level is 21.4 %, 7.2 % higher than the state of Ohio.2

    14 $49,500

    12 $49,000

    10 $48,500

    $48,000

    Mill

    ions 8

    6 $47,500

    4 $47,000

    $46,500 2

    $46,000 Median Household Income

    0 Total Population

    100% 90% 80% 70% 60% 50% 40% 30% 20% 10%

    Ohio 0% Individuals Living Individuals < 18 High School

    Franklin County Below Poverty years Living Graduate Level Below Poverty

    Level

    MOUNT CARMEL EAST

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 5

    HealthMap 2013 Community Need Index for Zip Code 43213

    Health is not only defined as free of disease; it is something that is affected by education and income, along with other social needs, which are all determinants of health.The Community Need Index (CNI), developed by Catholic Healthcare West (CHW), in partnership with Thomson Reuters, helps organizations gain a better understanding of public health disparities for every zip code in the United States. This information empowers organizations to determine community benefit programming that will better serve its community. It is believed, with the correct resources to meet the needs of the community, unnecessary hospitalizations can be prevented, public health can be improved and the cost of health care can decline.

    CHW and Thomson Reuters identified five socio-economic barriers that quantify health access to communities: income, education, culture/language, insurance, and housing. Each barrier has been assigned a numerical score from 1 to 5. A score of 1 represents the least amount of socio-economic barriers (low need).A score of 5 represents the largest amount of socio-economic barriers (high need).The scores are averaged to obtain the final CNI score. The description of how each category was calculated has been italicized.The score for zip code 43213, location of MCE is in bold.

    Income (3) – percentage of elderly, children, and single parents living in poverty. Those with limited income have fewer visits to primary care due to decisions being made between paying a much needed bill or receiving care. Low income homes may not have insurance, or unable to pay associated costs if they do.

    Cultural/Language (5) – percentage of Caucasian/Non-Caucasian and the percentage of adults over the age of 25 with limited English. Those whose primary language is not English may not fully understand their medical situation, be confused on discharge instructions, may not be able to read medication labels or understand self-care instructions for chronic conditions.

    Education (2) – percentage of without high school diplomas. Lack of education can often lead to lack of employment and the lack of health insurance.Without health education, the ability to understand medical information or to recognize symptoms may be impacted.

    Insurance (4) – percentage of uninsured and the percentage of unemployed. Without health insurance, individuals may forego primary treatment which may lead to hospitalization due to chronic conditions. After hospitalization, those with injuries or chronic conditions may not continue medical care due to costs, which could increase recovery time. If problems persist, the uninsured may have difficulty obtaining health insurance in the future.

    Housing (5) – percentage renting housing. Increased use of rental housing is associated with transitory lifestyles, an unstable home and an environment unfavorable to health prevention. Most rental units are sub-standard, in high crime areas, lower quality schools and limited food choices and less recreational opportunities. Homelessness was not factored in this score.

    MOUNT CARMEL EAST

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 6

    Community need index (map showing color coded severity)

    The final CNI (3.8) - shows correlation between high need and high hospital utilization. Admission rates in high need areas were two times higher than low need areas in regards to pneumonia, congestive heart failure, and cellulitis.This may be due to the use of primary care or assistance in managing chronic diseases or conditions.

    Intercity hardship index

    The Intercity Hardship Index, calculated every ten years, is a comparative analysis of cities in the United States that have a population of 480,000 or more. It began with 55 cities in 1970 and has grown to include 86 cities that were incorporated in 1990. Six key factors are used to determine the Intercity Hardship Index score from zero to 100.The higher the score, the greater the hardship.The key factors are:

    Unemployment – percent of civilians 16 years and older who are unemployed Dependency – percent of population under 18 years and over 64 year Education – percent of population 25 years and older who have less than a high school

    education Income – per capita income Crowded housing – percent of occupied housing units with more than one person per

    room Poverty – percent of people living below the federal poverty level, adjusted for local

    cost of living Although the study reflected that cities in the Midwest had a high index score, since the inception of the Intercity Hardship Index, Columbus has always been one of the cities with the least hardship.3

    MOUNT CARMEL EAST

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 7

    *Dignity Health Community Needs Index http://cni.chw-interactive.org/

    1970 1980 1990 2000 Index Score 34.8 24.2 22.5 18.6 Rank 46 42 78 79 Total # Cities 55 55 86 86

    Assessment, Methodology and Findings

    In 2012, Mount Carmel Health System joined area hospitals and community agencies in preforming a community health needs assessment that met the requirement of the Patient Care Protection Affordable Care Act.This assessment was completed and made public January 2013. The document form this assessment is the Franklin County HealthMap 2013: Navigating Our Way to a Healthier Community Together (HealthMap 2013).The collaborative effort was headed by the Central Ohio Hospital Council.The team included representatives from the four hospital systems in Franklin County, public health departments and community stakeholders to identify the health needs of the community. After months of collaboration, eight health indicators emerged:

    Access to care

    Chronic Disease

    Infectious Disease

    Behavioral HealthHigh

    Incidence of Cancer

    InterpersonalViolence

    Unintentional Injuries

    High-RiskPregnancy

    CommunityHealth

    *HealthMap 2013

    Link to the HealthMap2013 (Franklin County Health Needs Assessment)

    The community health needs assessment identified and prioritized health needs consisting of 8 priorities and 140 indicators. Specific information about these indicators can be found in Franklin County HealthMap 2013: Navigating Our Way to a Healthier Community Together.The HealthMap 2013 can be found at http://www.mountcarmelhealth.com

    Understanding the prevalence of chronic health conditions, barriers in access to care, and other health issues, all of the central Ohio hospitals involved in this process aligned resources to determine which indicator they could adopt and develop programs, if not already in place, to address any of the eight indicators. MCHS has programs in place to address all eight of these health indicators. MCHS has also chosen to begin a new initiative to address infant mortality.

    MOUNT CARMEL EAST

    http:http://www.mountcarmelhealth.comhttp:http://cni.chw-interactive.org

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 8

    Community Benefit Advisory Board

    The decision to focus resources on infant mortality was decided by Mount Carmel Health System and the Community Benefit Advisory Board with statistics from the Franklin County Health Needs Assessment, HeallthMap2013 supporting this decision.The Mount Carmel Community Benefit Advisory Board members consist of individuals from the community, as well as Mount Carmel Health associates. Together, we work to ensure that community benefit programs are addressing the needs of the community.We have developed a Mount Carmel Health System Community Benefit Ministry Implementation Plan in response to the eight needs identified as priority by the Community Health Needs Assessment HealthMap2013*

    Mount Carmel Health Community Benefit System-wide Strategies Goals

    Achieve health equity Ensure equitable provision of care Improve access to health care services Invest in access solutions for those most vulnerable Embrace, celebrate and learn from diversity

    Enhance the health of the community Expand chronic disease management programs Enhance the health of the community Educate and inform community on healthy behaviors Promote evidence based programs and activities that create health improvement Focus on health needs identified in local community health assessment Promote physical, social and policy activities that create health improvement Advance medical/healthcare knowledge

    Demonstrate value of community benefit Document metrics and outcomes of all programs Partner with community organizations Give community voice in decisions regarding community benefit strategy and activities Demonstrate a return on investment Maintain and improve knowledge of community health Demonstrate transparency Relieve/reduce the burden of government/other community efforts

    Although we are looking at identified needs system wide, each facility is focusing on the area surrounding the hospitals with the highest need and or disparities.We are including the determinates of health and reviewing needs from a life course perspective. Determinates of health are factors that contribute to a person's current state of health.“These factors may be biological, socioeconomic, psychosocial, behavioral, or social in nature. Scientists generally recognize five determinants of health of a population:

    Biology and genetics. Examples: sex and age Individual behavior. Examples: alcohol use, injection drug use (needles), unprotected sex, and

    smoking Social environment. Examples: discrimination, income and gender Physical environment. Examples: where a person lives and crowding conditions Health services. Examples:Access to quality health care and having or not having health

    insurance.” http://www.cdc.gov/socialdeterminants/Definitions.html

    MOUNT CARMEL EAST

    http://www.cdc.gov/socialdeterminants/Definitions.htmlhttp:disparities.Wehttp:community.We

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 9

    Life course perspective looks how an individual’s lifestyle choices and health outcomes are affected by their family history. It connects past family social, economic and health history to individual behavior and outcomes in the present. (Bengtson and Allen 1993).We believe this is very important when planning preventative health measures. Equity in care is also a priority at Mount Carmel Health System. Mount Carmel sponsored leaders to complete an executive disparities leadership program. The Disparities Leadership Program is the first program of its kind in the nation, and is designed for leaders from hospitals, health insurance plans, and other health care organizations who are seeking to develop practical strategies to eliminate racial and ethnic disparities in health care.The program is led by the Disparities Solutions Center at Massachusetts General Hospital (MGH) in Boston, Massachusetts.As a result of our commitment to equity in care Mount Carmel Health has launched a Health Equity committee to develop objectives that are patient-centered and population specific, connecting equity with ongoing hospital initiatives.

    FACILITY SPECIFIC OVERVIEW Mount Carmel East Hospital

    In 1972, Mount Carmel East was completed, containing 233 beds, on the 140 acre farm purchased by The Sisters of Mount Carmel in 1908. At that time, MCE’s location was considered quite a distance from town. Over the years, MCE grew with our surrounding community, adding a critical care core in 1983, additional surgery space in 1985 and maternity Services in 1990.The South Tower was added in 1993, the same year Mount Carmel East opened the Bruce E. Siegel Center for Health Education focused on providing educational resources to the community.The most recent expansion in 1993 doubled the size of the Emergency Department and Maternity Services and created a dedicated Heart Center offering comprehensive heart care to better serve the growing population on Columbus’ East Side.

    Mount Carmel East offers a wide range of services through a number of specialty centers and has made an ongoing commitment to technology that has helped set the facility apart. Our orthopedic surgical expertise is so respected that knee replacement surgeries from Mount Carmel East are broadcast live to students and visitors at Ohio's Center Of Science and Industry (COSI Columbus). MCE has nationally recognized heart care, with a Heart Center featuring cath labs, an electrophysiology lab, a cardiovascular neuro services center, a post-surgery ICU, a coronary care unit and a step-down unit.The Maternity Center includes labor and delivery rooms, cesarean operating rooms, antepartum rooms and a Level III special care nursery.Among the other state-of-the-art facilities at our Columbus, Ohio hospital are multiple intensive care units, an endoscopy lab, a neuroscience unit with epilepsy monitoring beds and the Bruce E. Siegel Center for Health Education.

    Mount Carmel East is located in zip code 43213 but has some of its most frequent users of the emergency department from zip code 43232 and 43068. Many of these patients are without primary care so access to care is a real issue for this area. Mount Carmel East is making this unmet need the priority focus and is attempting to meet this need with programs such as Health Stations and SOAR.

    MOUNT CARMEL EAST

    http:Massachusetts.Ashttp:1993).We

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 10

    Health Stations

    Health Stations are facilities anchored at a local church and a public high school. Health care is conveniently available in the neighborhood and everyone is able to receive primary medical care and health education at these locations.The underserved, uninsured and poor populations are included in the targeted population. In alliance with our mission and values, MCHS vows to provide professional medical, administrative and management services to families, individuals, seniors and children who are in need. Mount Carmel Health is able to provide affordable health care to many because of the collaboration with First Church of God, United Methodist Church For All People, and Reynoldsburg High School.

    Reynoldsburg Health Station 6699 Livingston Ave Reynoldsburg, Ohio 43068

    g

    First Church of God Health Station 3480 Refugee Rd Columbus, Ohio 43232

    MOUNT CARMEL EAST

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 11

    SOAR

    Mount Carmel East also started another program to help elevate access to care problems for some of our patients.That program is SOAR (Social Security Insurance/Social Security Disability Insurance, Outreach,Access and Recovery (SOAR) Initiative)

    Franklin County has a higher percentage of people without health coverage (14.6%) compared to the State of Ohio at 12.2%. Franklin County also has documented a higher number of uninsured receiving primary care through the city hospitals emergency departments.

    The SOAR Program implemented by Mount Carmel Health System assists patients who are homeless, at risk of being homeless, and/or disabled to navigate the Social Security Administration application process, as well as applying for Medicaid and/or Medicare in less time than if they were to do so on their own or through other entities. This process helps decrease barriers to primary care that also decreases the number of individuals using the Emergency Department as primary care; it will increase the economic status of the patient, and increase the number of patients with insurance that should improve health.

    Community Benefit Reporting (Link to Community Benefit Report)

    Many of our other programs are highlighted in the Community Benefits Report at this link http://www.mountcarmelhealth.com

    Specific Facility Response Plan to Findings

    The following implementation plan lists each of the eight needs identified by HealthMap 2013. Each need was then reviewed for lack of access, awareness or education and then plans were made to meet these needs.

    MOUNT CARMEL EAST

    http:http://www.mountcarmelhealth.com

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 12

    Mount Carmel East implementation plan:

    2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE

    Mount Carmel Campus: Mount Carmel East

    CHNA HEALTH ISSUE: Access to Care

    CHNA REFERENCE PAGE: Pages 5 & 19 RANKING: 1 Brief Description of Issue: Emergency Departments in Franklin County experience higher utilization when comparing rates per population when comparing rates per population, than do ED's across the state. ED's in Franklin County are used for less severe cases than other state ED's. In terms of specific conditions where access to care poses a problem, Franklin County adults have more difficulty in accessing dental care when compared to adults across Ohio. GOAL: To improve access to timely and appropriate care for uninsured and vulnerable populations in Franklin County with special attention to the needs of homeless and disabled populations. OBJECTIVE: Mount Carmel East will improve access by: 1. Addressing personal cost as a barrier to seeking care 2. Increase community awareness of primary care and prevention resources in the community 3. Support primary care resources targeting the needs of local underserved and vulnerable populations

    STRATEGIES: 1. Support "Health Stations" to provide primary care and improve community awareness of available

    resources. 2. Maintain support for primary care resources to address underserved populations including

    Outpatient Clinics and local FQHC's. 3. Continue and enhance use of SOAR Program targeting the Homeless and Disabled to address

    uninsurance as a barrier to timely and appropriate care and personal cost as barrier to prevention/maintenance services.

    4. Increase number of individuals who have health care coverage 5. Participate in a planning process to address adult dental care needs.

    ANTICIPATED OUTCOME(S): 1. Increase number of individuals who have coverage and/or access to financial assistance; 2. Measurable reduction of utilization of ED

    KEY PARTNERS: United Methodist Church for All People; First Church of God; Reynoldsburg High School, Heart of Ohio Family Health Centers, the Coalition on Homelessness and Housing in Ohio, Lower Lights Christian Health Center and Columbus Neighborhood Health Centers.

    MOUNT CARMEL EAST

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 13

    2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE

    Mount Carmel Campus: Mount Carmel East

    CHNA HEALTH ISSUE: Chronic Disease

    CHNA REFERENCE PAGE: 6 RANKING: 2 Brief Description of Issue: Chronic diseases – such as heart disease, stroke, cancer, diabetes – are the leading causes of death and disability at the local, state and national levels. According to the Centers for Disease Control and Prevention medical care costs of people with chronic diseases account for more than 75% of total medical care costs in the U.S. In Franklin County, over 60% of all deaths were due to chronic disease. Franklin County has a higher prevalence of both adults and youth diagnosed with asthma when compared to state and national data. Though the prevalence of adults in Franklin County diagnosed with diabetes is slightly less than for adults in the state of Ohio, it is higher than for adults in the U.S. There is also a higher prevalence of obesity in Franklin County adults which can lead to diabetes. GOAL: Improve management of chronic disease, specifically heart failure and diabetes OBJECTIVE: Improve self-management of diabetes and heart failure in partnership with community based organizations and ensuring uninsured individuals have access to pharmaceuticals through pharmaceutical assistance programs. STRATEGIES (BY OBJECTIVE): 1. Community education through speakers and disease specific and prevention literature. 2. Provide resources to improve self-management through Health Coach Program.

    ANTICIPATED OUTCOME(S): 1. Reduction of avoidable admissions as a result of unmanaged diabetes or heart failure. 2. Identification of undiagnosed chronic disease in the community.

    KEY PARTNERS: First Church of God, Health Stations, Church Partnerships and Pharmaceutical programs.

    MOUNT CARMEL EAST

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 14

    2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE

    Mount Carmel Campus: Mount Carmel East

    CHNA HEALTH ISSUE: Infectious Disease

    CHNA REFERENCE PAGE: 7 RANKING: 3 Brief Description of Issue: Incidences of infectious diseases, especially those that are sexually transmitted, more prevalent in Franklin County than in Ohio. Franklin County rates for pertussis and tuberculosis are higher than Ohio rates. The incidence rates for two hospital-acquired infections --methicillin-sensitive Staphylococcus Aureus (MSSA) and methicillin-resistant Staphylococcus Aureus (MRSA) -- are slightly higher in Franklin County than in Ohio.* GOAL: Reduce instances of infectious diseases. OBJECTIVE: Increase community awareness and prevent the spread of infectious diseases.

    STRATEGIES (BY OBJECTIVE): 1. Collaboration with the Columbus Public Health Department to educate community regarding flu and

    pandemics. 2. Look to leadership from the Health Department for prevention of other infectious diseases. 3. Promote prevention, education, and access to vaccinations

    ANTICIPATED OUTCOME(S): Decrease the cases of preventable infectious diseases through increased use of vaccinations in vulnerable communities

    KEY PARTNERS: Columbus Public Health, Church Partnerships

    MOUNT CARMEL EAST

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 15

    2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE

    Mount Carmel Campus: Mount Carmel East

    CHNA HEALTH ISSUE: High Incidence of Cancer

    CHNA REFERENCE PAGE: 8 RANKING: 5 Brief Description of Issue: Cancer places a tremendous emotional and financial burden on patients, families and society. The number of new cancer cases can be reduced, and many cancer deaths can be prevented through early detection, vaccination, and maintaining healthy behaviors, such as being physically active and maintaining a healthy weight. In Franklin County, cancer is the second leading cause of death. The top five cancer mortality rates in Franklin County are lung, colon, breast, pancreatic and prostate. Franklin County has a higher mortality rate than Ohio for lung, breast, and pancreatic cancer, but a lower mortality rate for colon and prostate cancer. Franklin County fairs well with cancer screenings, with percentages of adults receiving tests for cervical, breast and colorectal cancers higher than state and national percentages; however testing for prostate cancer was lower than state and national percentages. GOAL: Reduce cancer incidence and increase cancer screenings.

    OBJECTIVE: Reach vulnerable populations at risk for cancer and over-represented

    STRATEGIES (BY OBJECTIVE): 1. Continue colon health program outreach and targeting of African American males. 2. Continue financial assistance for qualifying persons needing mammograms

    ANTICIPATED OUTCOME(S): 1. Reduce cancer prevalence in high risk populations. 2. Increase number of women receiving mammograms

    KEY PARTNERS: Taylor Station Ambulatory Surgery Center, Mount Carmel Medical Group.

    MOUNT CARMEL EAST

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 16

    2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE

    Mount Carmel Campus: Mount Carmel East

    CHNA HEALTH ISSUE: High-Risk Pregnancy

    CHNA REFERENCE PAGE: 9 RANKING: 7 Brief Description of Issue: Infant mortality rate, preterm birth rate and infant birth weights are all important measures of the care pregnant women and their newborns receive during pregnancy. In 2009, the March of Dimes gave Ohio an “F” for its efforts to reduce preterm births. Ohio is ranked 34th among the 50 states, Puerto Rico and the District of Columbia. Unfortunately, Franklin County fares even worse than the state in several areas of these. In Franklin County, the infant mortality rate and the percentage of low birth weight babies is higher than statewide data. GOAL: Reduce infant mortality rate and low birth weight babies. OBJECTIVE: Increase community awareness of infant mortality, preterm birth rate and low birth weight babies.

    STRATEGIES (BY OBJECTIVE): 1. Convene process to identify three potential programs/methods to increase public awareness. 2. Continue programs directed at infant mortality, including participation in community collaborative

    groups

    ANTICIPATED OUTCOME(S): Measurable decrease in infant mortality rates

    KEY PARTNERS: Ohio Better Birth Outcomes, Health Stations, Ohio Hospital Association, Women, Infant and Children (WIC), Action for Children, Franklin County Jobs and Family Services, Local Churches, Childcare Facilities, Nationwide Children's Hospital.

    MOUNT CARMEL EAST

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 17

    2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE

    Mount Carmel Campus: Mount Carmel East

    CHNA HEALTH ISSUE: Unintentional Injuries

    CHNA REFERENCE PAGE: 10 RANKING: 8 Brief Description of Issue: Unintentional injuries are a leading cause of death for Americans of all ages, regardless of gender, race, or economic status. According to the Center for Disease Control, every six minutes someone in the United States dies from causes such as motor vehicle crashes, falls, poisoning, drowning, fire, bicycle crashes, suffocation, or pedestrians being struck by motor vehicles. In Franklin County, unintentional injuries are the leading cause of death for children between the ages of 1 and 14 and are the fourth leading cause of death for all ages. Individuals with the highest rates of hospitalizations from unintentional injuries are those ages 75 and over. Trauma patients seen in a Franklin County hospital in 2010 were treated mostly for falls and motor vehicle traffic accidents. GOAL: Reduce the occurrence of unintentional injuries. OBJECTIVE: Assess for risk for unintentional injuries in high-risk populations. STRATEGIES (BY OBJECTIVE): 1. Provide access to exercise classes for strength and balance for seniors in a safe environment. 2. Public awareness and education of seat belt safety.

    ANTICIPATED OUTCOME(S): Reduce risk for unintentional injuries in high risk populations.

    KEY PARTNERS: Church Partnerships, First Church of God.

    MOUNT CARMEL EAST

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 18

    Unaddressed Identified Needs

    All priority needs identified by HealthMap 2013 have been addressed by at least one of Mount Carmel Health System facilities.These needs may not have been addressed by all facilities due to limited resources.

    Identified Need: MCE or Addressed by:

    1. Access to Care x 2. Chronic Disease x 3. Infectious Disease x 4. Behavioral Health x MCSA and resources on pg. 8 of HealthMap 2013 5. High Incidence of Cancer x 6. Interpersonal Violence x MCNA and resources on pg. 9 of Franklin County

    HealthMap 2013. 7. High Risk Pregnancy x 8. Untentional Injuries x

    X= not addressed by this facility

    MCE = Mount Carmel East

    MCW = Mount Carmel West

    MCSA = Mount Carmel St.Ann’s

    MCNA = Mount Carmel New Albany

    DR = Diley Ridge

    MOUNT CARMEL EAST

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 19

    Attachments

    Appendix A- Data Sources 1. Health Map 2013 2. Reference: 2 – U.S. Census Bureau, 2010 Census.Accessed:

    http://quickfacts.census.gov/qfd/states/30/3018000.html 3. CNI (web site) http://cni.chw-interactive.org/printout.asp 4. Research Health Partners (web site) 5. Demographics Expert 2.7: 2011 Demographic Snapshot of Zip code 43213, 2011

    Nielson Company, 2012 Thomson Reuters. Accessed 6/13/12.

    Appendix B – Anticipated Partners MCHS Constituents The MCHS Foundation Mission Services Service Line Administration Outreach Neighborhood Services Finance Administration Emergency Department Services Communication and Public Affairs The College of Nursing

    � Community Constituents American Cancer Society Columbus City Schools Columbus Health Department Columbus State Community College Heart of Ohio Family Health Centers Mid-Ohio Food Bank Westerville South High School Avondale School Gladden Community House Franklin County Red Cross Columbus Police Department United Way of Central Ohio Westerville Area Resource Ministry (WARM) YMCA of Central Ohio Coalition on Homelessness and Housing in Ohio Christ The King, Bishop Griffin Center Clintonville Community Resource Center Holy Family Soup Kitchen Second Servings Reynoldsburg Shepherd’s Place Salvation Army Stowe Baptist Church Church For All People First Church of God Reynoldsburg High School

    MOUNT CARMEL EAST

    http://cni.chw-interactive.org/printout.asphttp://quickfacts.census.gov/qfd/states/30/3018000.html

  • COMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN PAGE 20

    Stelzer Road Trailer Park Faith Mission Lower Lights Christian Health Center Southeast Inc. Heart of Ohio Family Health Centers

    � – Capital Family Health Center � – Whitehall Family Health Center

    *** The community health needs and the implementation strategy are based on data supporting the health needs and resources available for a certain period of time.These needs and resources may change and therefore the implementation strategy must also change to remain relevant to the community and hospital system

    MOUNT CARMEL EAST

    Structure Bookmarks6001 EAST BROAD STREET COLUMBUS, OHIO 43213 mountcarmelhealth.com mountcarmelhealth.com

    FigureCOMMUNITY BENEFIT ASSESSMENT AND IMPLEMENTATION PLAN 2013-2016 FigureMount Carmel Health System Community Health Needs Assessment Implementation Plans Mount Carmel Health System Community Health Needs Assessment Implementation Plans Accepted by the Mount Carmel Health System Board of Trustees as a Component of the Community Benefit Plan and Approved on May 15, 2013

    Contents Contents 1. Mount Carmel Health System a. a. a. Our Purpose and Overview

    b. b. The Community We Serve;Area Demographics

    2. Assessment, Methodology and Findings a. a. a. Link to the HealthMap 2013 (Franklin County Health Needs Assessment)

    b. b. Community Benefit Advisory Board

    c. c. Mount Carmel Health Community Benefit System-wide Strategies Goals

    3. 3. 3. Facility Specific Overview

    4. 4. Community Benefit Reporting (Link to Community Benefit Report)

    5. 5. Specific Facility Response to Finding

    6. 6. Unaddressed Identified Needs

    7. 7. 7. Attachments

    a. a. a. Data Sources

    b. b. Anticipated Partners

    Mount Carmel Health System OUR PURPOSE AND OVERVIEW Mount Carmel Health System OUR PURPOSE AND OVERVIEW Mount Carmel Health System was founded in 1886 by two area physicians and the Sisters of the Holy Cross with the mission to help the poor and underserved. Presently a part of CHE-Trinity Health, it is one of the largest Catholic healthcare organizations in the United States. Located in Columbus, Ohio with a target service area that includes all of Franklin County it serves a population of about 800,000 with 1,350 inpatient beds.We employ more than 8,000 employees, and have 1,500 physicians and nearly 900 volunteers. MCHS includes Mount Carmel East, Mount Carmel West, Mount Carmel St.Ann’s, Mount Carmel New Albany Surgical Hospital, Diley Ridge Medical Center, and community based ambulatory centers,Women’s Health, Physical Rehab and Cancer. MCHS exists to improve the health of our communities by providing compassionate care and service to people in time of illness and suffering.

    Mission Mission Mission

    We serve together in Trinity Health, in the spirit of the Gospel, to heal body, mind and spirit, to improve the health of our communities, and to steward the resources entrusted to us.

    Vision Vision Vision

    Inspired by our Catholic faith tradition,Trinity Health will be distinguished by an unrelenting focus on clinical and service outcomes as we seek to create excellence in the care experience. Trinity Health will become the most trusted health partner for life.

    Values Values Values

    Respect Social Justice Compassion Care of the Poor and Underserved Excellence

    THE COMMUNITY WE SERVE; AREA DEMOGRAPHICS THE COMMUNITY WE SERVE; AREA DEMOGRAPHICS County Health Rankings and Roadmaps / Franklin County http://www.countyhealthrankings.org/app

    TableTRRank (of 88) Franklin County Error Margin Ohio National Benchmark*

    Health Outcomes Health Outcomes 58

    MortalityMortality 56

    Premature death Premature death 7,870 7,694-8,046 7,457 5,317

    MorbidityMorbidity 64

    Poor or fair health Poor or fair health 14% 13% - 16% 15% 10%

    Poor physical health days Poor physical health days 3 - 7 3.3 - 4.0 3.6 2.6

    Poor mental health days Poor mental health days 4 3.6 - 4.3 3.8 2.3

    Low birth weight Low birth weight 9.4% 9.2 - 9.5% 8.6% 6.0%

    Health Factors Health Factors 41

    Health Behaviors Health Behaviors 47

    Adult Smoking Adult Smoking 21% 19 - 23% 22% 13%

    Adult Obesity Adult Obesity 31% 29 - 33% 30% 25%

    Physical inactivity Physical inactivity 25% 23 - 27% 27% 21%

    Excessive drinking Excessive drinking 19% 17 - 21% 18% 7%

    Motor vehicle crash death rate Motor vehicle crash death rate 9 8 - 9 11 10

    Sexually transmitted infections Sexually transmitted infections 703 422 92

    Teen birth rate Teen birth rate 45 44 - 46 38 21

    Clinical Care Clinical Care 11

    Uninsured Uninsured 15% 14 - 16% 14% 11%

    Primary care physicians** Primary care physicians** 1,065:1 1,348:1 1,067:1

    Dentists** Dentists** 1,317:1 1,928:1 1,516:1

    Preventable hospital stays Preventable hospital stays 70 68 - 73 79 47

    Diabetic screening Diabetic screening 85% 83 - 87% 83% 90%

    Mammography screening Mammography screening 60% 58 - 62% 63% 73%

    Social & Economic Factors Social & Economic Factors 52

    High school graduation** High school graduation** 83% 78%

    Some college Some college 69% 61% 70%

    Unemployment Unemployment 7.6% 8.6% 5.0%

    Children in poverty Children in poverty 27% 24 - 29% 24% 14%

    Inadequate social support Inadequate social support 19% 17 - 21% 20% 14%

    Children in single-parent households Children in single-parent households 39% 37 - 40% 34% 20%

    Violent crime rate Violent crime rate 537 332 66

    Physical environment Physical environment 46

    Daily fine particulate matter Daily fine particulate matter 13.5 13.3 - 13.7 13.4 8.8

    Drinking water safety Drinking water safety 0% 2% 0%

    Access to recreational facilities Access to recreational facilities 10 10 16

    Limited access to healthy foods** Limited access to healthy foods** 6% 6% 1%

    Fast food restaurants Fast food restaurants 59% 55% 27%

    * 90th percentile, i.e., only 10% are better. ** Data should not be compared with prior years due to change in definition. Note: Blank values reflect unreliable or missing data.

    Area Demographics, continued Area Demographics, continued 788,696 people live in Columbus.The racial demographics of our patients follow the same composition as our community with the majority of the population, 73 percent, Caucasian; African American patients are the second highest number at 21 percent, followed by Hispanic at 1 percent.All other races make up the remaining 5 percent. Columbus, Ohio

    The surrounding population in zip code 43213 encompassing MCE is made up of 29,835 persons.The 2011 demographic description is as followed: White - 55.7 % Black - 30.9 % Hispanic - 7.3 % Asian and Pacific Islander - 3.2 % Other - 2.9%Race/Ethnicity 3

    18 to 64 years – 63.9% Under 18 years – 23.3% 65 and over – 12.9% Age Group

    The average household income is $49,555, 27% lower than the national average. Due to this factor, the amount of individuals living below the poverty level is 21.4 %, 7.2 % higher than the state of Ohio.2

    14 $49,500 12 $49,000 10 $48,500 $48,000 $48,000 Millions8 6 $47,500 $47,500 $47,500

    4 4

    $47,000 $47,000

    $46,500 $46,500 2

    $46,000 $46,000 Median Household Income 0 Total Population

    100% 100%

    90% 90%

    80% 80%

    70% 70%

    60% 60%

    50% 50%

    40% 40%

    30% 30%

    20% 20%

    10% 10%

    Ohio Ohio 0%

    TRIndividuals Living Individuals < 18 High School

    Franklin County Franklin County Below Poverty years Living Graduate

    TRLevel Below Poverty

    TRLevel

    HealthMap 2013 Community Need Index for Zip Code 43213 HealthMap 2013 Community Need Index for Zip Code 43213 Health is not only defined as free of disease; it is something that is affected by education and income, along with other social needs, which are all determinants of health.The Community Need Index (CNI), developed by Catholic Healthcare West (CHW), in partnership with Thomson Reuters, helps organizations gain a better understanding of public health disparities for every zip code in the United States. This information empowers organizations to determine community benefit programming that will better serve iCHW and Thomson Reuters identified five socio-economic barriers that quantify health access to communities: income, education, culture/language, insurance, and housing. Each barrier has been assigned a numerical score from 1 to 5. A score of 1 represents the least amount of socio-economic barriers (low need).A score of 5 represents the largest amount of socioeconomic barriers (high need).The scores are averaged to obtain the final CNI score. The description of how each category was calculated has been itali-

    Income (3) – percentage of elderly, children, and single parents living in poverty. Those with limited income have fewer visits to primary care due to decisions being made between paying a much needed bill or receiving care. Low income homes may not have insurance, or unable to pay associated costs if they do. Cultural/Language (5) – percentage of Caucasian/Non-Caucasian and the percentage of adults over the age of 25 with limited English. Those whose primary language is not English may not fully understand their medical situation, be confused on discharge instructions, may not be able to read medication labels or understand self-care instructions for chronic conditions. Education (2) – percentage of without high school diplomas. Lack of education can often lead to lack of employment and the lack of health insurance.Without health education, the ability to understand medical information or to recognize symptoms may be impacted. Insurance (4) – percentage of uninsured and the percentage of unemployed. Without health insurance, individuals may forego primary treatment which may lead to hospitalization due to chronic conditions. After hospitalization, those with injuries or chronic conditions may not continue medical care due to costs, which could increase recovery time. If problems persist, the uninsured may have difficulty obtaining health insurance in the future. Housing (5) – percentage renting housing. Increased use of rental housing is associated with transitory lifestyles, an unstable home and an environment unfavorable to health prevention. Most rental units are sub-standard, in high crime areas, lower quality schools and limited food choices and less recreational opportunities. Homelessness was not factored in this score. Figure

    Community need index (map showing color coded severity) Community need index (map showing color coded severity) Community need index (map showing color coded severity)

    The final CNI (3.8) - shows correlation between high need and high hospital utilization. Admission rates in high need areas were two times higher than low need areas in regards to pneumonia, congestive heart failure, and cellulitis.This may be due to the use of primary care or assistance in managing chronic diseases or conditions. Intercity hardship index Intercity hardship index

    The Intercity Hardship Index, calculated every ten years, is a comparative analysis of cities in the United States that have a population of 480,000 or more. It began with 55 cities in 1970 and has grown to include 86 cities that were incorporated in 1990. Six key factors are used to determine the Intercity Hardship Index score from zero to 100.The higher the score, the greater the hardship.The key factors are: • Unemployment – percent of civilians 16 years and older who are unemployed • Dependency – percent of population under 18 years and over 64 year • Education – percent of population 25 years and older who have less than a high school education • Income – per capita income • Crowded housing – percent of occupied housing units with more than one person per room • Poverty – percent of people living below the federal poverty level, adjusted for local cost of living Although the study reflected that cities in the Midwest had a high index score, since the inception of the Intercity Hardship Index, Columbus has always been one of the cities with the least hardship.3

    *Dignity Health Community Needs Index / http://cni.chw-interactive.org

    TableTR1970 1980 1990 2000

    Index Score Index Score 34.8 24.2 22.5 18.6

    Rank Rank 46 42 78 79

    Total # Cities Total # Cities 55 55 86 86

    Assessment, Methodology and Findings Assessment, Methodology and Findings Assessment, Methodology and Findings

    In 2012, Mount Carmel Health System joined area hospitals and community agencies in preforming a community health needs assessment that met the requirement of the Patient Care Protection Affordable Care Act.This assessment was completed and made public January 2013. The document form this assessment is the Franklin County HealthMap 2013: Navigating Our Way to a Healthier Community Together (HealthMap 2013).The collaborative effort was headed by the Central Ohio Hospital Council.The team included representatAccess to care Chronic Disease Infectious Disease Behavioral HealthHighIncidence of Cancer InterpersonalViolence Unintentional Injuries High-RiskPregnancy CommunityHealth Access to care Chronic Disease Infectious Disease Behavioral HealthHighIncidence of Cancer InterpersonalViolence Unintentional Injuries High-RiskPregnancy CommunityHealth *HealthMap 2013

    Link to the HealthMap2013 (Franklin County Health Needs Assessment) Link to the HealthMap2013 (Franklin County Health Needs Assessment) Link to the HealthMap2013 (Franklin County Health Needs Assessment)

    The community health needs assessment identified and prioritized health needs consisting of 8 priorities and 140 indicators. Specific information about these indicators can be found in Franklin County HealthMap 2013: Navigating Our Way to a Healthier Community Together.The HealthMap 2013 can be found at http://www.mountcarmelhealth.com

    Understanding the prevalence of chronic health conditions, barriers in access to care, and other health issues, all of the central Ohio hospitals involved in this process aligned resources to determine which indicator they could adopt and develop programs, if not already in place, to address any of the eight indicators. MCHS has programs in place to address all eight of these health indicators. MCHS has also chosen to begin a new initiative to address infant mortality.

    Community Benefit Advisory Board Community Benefit Advisory Board Community Benefit Advisory Board

    The decision to focus resources on infant mortality was decided by Mount Carmel Health System and the Community Benefit Advisory Board with statistics from the Franklin County Health Needs Assessment, HeallthMap2013 supporting this decision.The Mount Carmel Community Benefit Advisory Board members consist of individuals from the community, as well as Mount Carmel Health associates. Together, we work to ensure that community benefit programs are addressing the needs of the Health System Community Benefit Mincommunity.We have developed a Mount Carmel

    Mount Carmel Health Community Benefit System-wide Strategies Goals Mount Carmel Health Community Benefit System-wide Strategies Goals

    Ensure equitable provision of care Improve access to health care services Invest in access solutions for those most vulnerable Embrace, celebrate and learn from diversity Achieve health equity

    Expand chronic disease management programs Enhance the health of the community Educate and inform community on healthy behaviors Promote evidence based programs and activities that create health improvement Focus on health needs identified in local community health assessment Promote physical, social and policy activities that create health improvement Advance medical/healthcare knowledge Enhance the health of the community

    Document metrics and outcomes of all programs Partner with community organizations Give community voice in decisions regarding community benefit strategy and activities Demonstrate a return on investment Maintain and improve knowledge of community health Demonstrate transparency Relieve/reduce the burden of government/other community efforts Demonstrate value of community benefit

    Although we are looking at identified needs system wide, each facility is focusing on the area surrounding the hospitals with the highest need and or determinates of health and reviewing needs from a life course perspective. Determinates of health are factors that contribute to a person's current state of health.“These factors may be biological, socioeconomic, psychosocial, behavioral, or social in nature. Scientists generally recognize five determinants of health of a population: disparities.We are including the

    • Biology and genetics. Examples: sex and age • Individual behavior. Examples: alcohol use, injection drug use (needles), unprotected sex, and smoking • Social environment. Examples: discrimination, income and gender • Physical environment. Examples: where a person lives and crowding conditions • Health services. Examples:Access to quality health care and having or not having health insurance.” http://www.cdc.gov/socialdeterminants/Definitions.html

    Life course perspective looks how an individual’s lifestyle choices and health outcomes are affected by their family history. It connects past family social, economic and health history to very important when planning preventative health measures. Equity in care is also a priority at Mount Carmel Health System. Mount Carmel sponsored leaders to complete an executive disparities leadership program. The Disparities Leadership Program is the first program of its kind in the nation, and is designed for leaders individual behavior and outcomes in the present. (Bengtson and Allen 1993).We believe this is Massachusetts.As

    FACILITY SPECIFIC OVERVIEW FACILITY SPECIFIC OVERVIEW Mount Carmel East Hospital

    In 1972, Mount Carmel East was completed, containing 233 beds, on the 140 acre farm purchased by The Sisters of Mount Carmel in 1908. At that time, MCE’s location was considered quite a distance from town. Over the years, MCE grew with our surrounding community, adding a critical care core in 1983, additional surgery space in 1985 and maternity Services in 1990.The South Tower was added in 1993, the same year Mount Carmel East opened the Bruce E. Siegel Center for Health Education focused on providing educaMount Carmel East offers a wide range of services through a number of specialty centers and has made an ongoing commitment to technology that has helped set the facility apart. Our orthopedic surgical expertise is so respected that knee replacement surgeries from Mount Carmel East are broadcast live to students and visitors at Ohio's Center Of Science and Industry (COSI Columbus). MCE has nationally recognized heart care, with a Heart Center featuring cath labs, an electrophysiology lab, a cardiovascular neMount Carmel East is located in zip code 43213 but has some of its most frequent users of the emergency department from zip code 43232 and 43068. Many of these patients are without primary care so access to care is a real issue for this area. Mount Carmel East is making this unmet need the priority focus and is attempting to meet this need with programs such as Health Stations and SOAR.

    Health Stations Health Stations Health Stations

    Health Stations are facilities anchored at a local church and a public high school. Health care is conveniently available in the neighborhood and everyone is able to receive primary medical care and health education at these locations.The underserved, uninsured and poor populations are included in the targeted population. In alliance with our mission and values, MCHS vows to provide professional medical, administrative and management services to families, individuals, seniors and children who are in need. M

    Reynoldsburg Health Station Reynoldsburg Health Station 6699 Livingston Ave Reynoldsburg, Ohio 43068 g

    First Church of God Health Station First Church of God Health Station 3480 Refugee Rd Columbus, Ohio 43232 Figure

    SOAR SOAR SOAR

    Mount Carmel East also started another program to help elevate access to care problems for some of our patients.That program is SOAR (Social Security Insurance/Social Security Disability Insurance, Outreach,Access and Recovery (SOAR) Initiative) Franklin County has a higher percentage of people without health coverage (14.6%) compared to the State of Ohio at 12.2%. Franklin County also has documented a higher number of uninsured receiving primary care through the city hospitals emergency departments. The SOAR Program implemented by Mount Carmel Health System assists patients who are homeless, at risk of being homeless, and/or disabled to navigate the Social Security Administration application process, as well as applying for Medicaid and/or Medicare in less time than if they were to do so on their own or through other entities. This process helps decrease barriers to primary care that also decreases the number of individuals using the Emergency Department as primary care; it will increase the economic s

    Community Benefit Reporting (Link to Community Benefit Report) Community Benefit Reporting (Link to Community Benefit Report) Community Benefit Reporting (Link to Community Benefit Report)

    Many of our other programs are highlighted in the Community Benefits Report at this link http://www.mountcarmelhealth.com

    Specific Facility Response Plan to Findings Specific Facility Response Plan to Findings Specific Facility Response Plan to Findings

    The following implementation plan lists each of the eight needs identified by HealthMap 2013. Each need was then reviewed for lack of access, awareness or education and then plans were made to meet these needs. Mount Carmel East implementation plan: 2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE 2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE 2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE

    Mount Carmel Campus: Mount Carmel Campus: Mount Carmel East

    CHNA HEALTH ISSUE: CHNA HEALTH ISSUE: Access to Care

    CHNA REFERENCE PAGE: Pages 5 & 19 RANKING: 1 Brief Description of Issue: Emergency Departments in Franklin County experience higher utilization when comparing rates per population when comparing rates per population, than do ED's across the state. ED's in Franklin County are used for less severe cases than other state ED's. In terms of specific conditions where access to care poses a problem, Franklin County adults have more difficulty in accessing dental care when compared to adults across Ohio. CHNA REFERENCE PAGE: Pages 5 & 19 RANKING: 1 Brief Description of Issue: Emergency Departments in Franklin County experience higher utilization when comparing rates per population when comparing rates per population, than do ED's across the state. ED's in Franklin County are used for less severe cases than other state ED's. In terms of specific conditions where access to care poses a problem, Franklin County adults have more difficulty in accessing dental care when compared to adults across Ohio.

    GOAL: To improve access to timely and appropriate care for uninsured and vulnerable populations in Franklin County with special attention to the needs of homeless and disabled populations. GOAL: To improve access to timely and appropriate care for uninsured and vulnerable populations in Franklin County with special attention to the needs of homeless and disabled populations.

    OBJECTIVE: Mount Carmel East will improve access by: 1. Addressing personal cost as a barrier to seeking care 2. Increase community awareness of primary care and prevention resources in the community 3. Support primary care resources targeting the needs of local underserved and vulnerable populations OBJECTIVE: Mount Carmel East will improve access by: 1. Addressing personal cost as a barrier to seeking care 2. Increase community awareness of primary care and prevention resources in the community 3. Support primary care resources targeting the needs of local underserved and vulnerable populations

    STRATEGIES: 1. Support "Health Stations" to provide primary care and improve community awareness of available resources. 2. Maintain support for primary care resources to address underserved populations including Outpatient Clinics and local FQHC's. 3. Continue and enhance use of SOAR Program targeting the Homeless and Disabled to address uninsurance as a barrier to timely and appropriate care and personal cost as barrier to prevention/maintenance services. 4. Increase number of individuals wSTRATEGIES: 1. Support "Health Stations" to provide primary care and improve community awareness of available resources. 2. Maintain support for primary care resources to address underserved populations including Outpatient Clinics and local FQHC's. 3. Continue and enhance use of SOAR Program targeting the Homeless and Disabled to address uninsurance as a barrier to timely and appropriate care and personal cost as barrier to prevention/maintenance services. 4. Increase number of individuals w

    ANTICIPATED OUTCOME(S): 1. Increase number of individuals who have coverage and/or access to financial assistance; 2. Measurable reduction of utilization of ED ANTICIPATED OUTCOME(S): 1. Increase number of individuals who have coverage and/or access to financial assistance; 2. Measurable reduction of utilization of ED

    KEY PARTNERS: United Methodist Church for All People; First Church of God; Reynoldsburg High School, Heart of Ohio Family Health Centers, the Coalition on Homelessness and Housing in Ohio, Lower Lights Christian Health Center and Columbus Neighborhood Health Centers. KEY PARTNERS: United Methodist Church for All People; First Church of God; Reynoldsburg High School, Heart of Ohio Family Health Centers, the Coalition on Homelessness and Housing in Ohio, Lower Lights Christian Health Center and Columbus Neighborhood Health Centers.

    2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE 2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE 2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE

    Mount Carmel Campus: Mount Carmel Campus: Mount Carmel East

    CHNA HEALTH ISSUE: CHNA HEALTH ISSUE: Chronic Disease

    CHNA REFERENCE PAGE: 6 RANKING: 2 Brief Description of Issue: Chronic diseases – such as heart disease, stroke, cancer, diabetes – are the leading causes of death and disability at the local, state and national levels. According to the Centers for Disease Control and Prevention medical care costs of people with chronic diseases account for more than 75% of total medical care costs in the U.S. In Franklin County, over 60% of all deaths were due to chronic disease. Franklin County has a higher prevalence of bCHNA REFERENCE PAGE: 6 RANKING: 2 Brief Description of Issue: Chronic diseases – such as heart disease, stroke, cancer, diabetes – are the leading causes of death and disability at the local, state and national levels. According to the Centers for Disease Control and Prevention medical care costs of people with chronic diseases account for more than 75% of total medical care costs in the U.S. In Franklin County, over 60% of all deaths were due to chronic disease. Franklin County has a higher prevalence of b

    GOAL: Improve management of chronic disease, specifically heart failure and diabetes GOAL: Improve management of chronic disease, specifically heart failure and diabetes

    OBJECTIVE: Improve self-management of diabetes and heart failure in partnership with community based organizations and ensuring uninsured individuals have access to pharmaceuticals through pharmaceutical assistance programs. OBJECTIVE: Improve self-management of diabetes and heart failure in partnership with community based organizations and ensuring uninsured individuals have access to pharmaceuticals through pharmaceutical assistance programs.

    STRATEGIES (BY OBJECTIVE): 1. Community education through speakers and disease specific and prevention literature. 2. Provide resources to improve self-management through Health Coach Program. STRATEGIES (BY OBJECTIVE): 1. Community education through speakers and disease specific and prevention literature. 2. Provide resources to improve self-management through Health Coach Program.

    ANTICIPATED OUTCOME(S): 1. Reduction of avoidable admissions as a result of unmanaged diabetes or heart failure. 2. Identification of undiagnosed chronic disease in the community. ANTICIPATED OUTCOME(S): 1. Reduction of avoidable admissions as a result of unmanaged diabetes or heart failure. 2. Identification of undiagnosed chronic disease in the community.

    KEY PARTNERS: First Church of God, Health Stations, Church Partnerships and Pharmaceutical programs. KEY PARTNERS: First Church of God, Health Stations, Church Partnerships and Pharmaceutical programs.

    2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE 2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE 2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE

    Mount Carmel Campus: Mount Carmel Campus: Mount Carmel East

    CHNA HEALTH ISSUE: CHNA HEALTH ISSUE: Infectious Disease

    CHNA REFERENCE PAGE: 7 RANKING: 3 Brief Description of Issue: Incidences of infectious diseases, especially those that are sexually transmitted, more prevalent in Franklin County than in Ohio. Franklin County rates for pertussis and tuberculosis are higher than Ohio rates. The incidence rates for two hospital-acquired infections -methicillin-sensitive Staphylococcus Aureus (MSSA) and methicillin-resistant Staphylococcus Aureus (MRSA) -- are slightly higher in Franklin County than in Ohio.* CHNA REFERENCE PAGE: 7 RANKING: 3 Brief Description of Issue: Incidences of infectious diseases, especially those that are sexually transmitted, more prevalent in Franklin County than in Ohio. Franklin County rates for pertussis and tuberculosis are higher than Ohio rates. The incidence rates for two hospital-acquired infections -methicillin-sensitive Staphylococcus Aureus (MSSA) and methicillin-resistant Staphylococcus Aureus (MRSA) -- are slightly higher in Franklin County than in Ohio.* -

    GOAL: Reduce instances of infectious diseases. GOAL: Reduce instances of infectious diseases.

    OBJECTIVE: Increase community awareness and prevent the spread of infectious diseases. OBJECTIVE: Increase community awareness and prevent the spread of infectious diseases.

    STRATEGIES (BY OBJECTIVE): 1. Collaboration with the Columbus Public Health Department to educate community regarding flu and pandemics. 2. Look to leadership from the Health Department for prevention of other infectious diseases. 3. Promote prevention, education, and access to vaccinations STRATEGIES (BY OBJECTIVE): 1. Collaboration with the Columbus Public Health Department to educate community regarding flu and pandemics. 2. Look to leadership from the Health Department for prevention of other infectious diseases. 3. Promote prevention, education, and access to vaccinations

    ANTICIPATED OUTCOME(S): Decrease the cases of preventable infectious diseases through increased use of vaccinations in vulnerable communities ANTICIPATED OUTCOME(S): Decrease the cases of preventable infectious diseases through increased use of vaccinations in vulnerable communities

    KEY PARTNERS: Columbus Public Health, Church Partnerships KEY PARTNERS: Columbus Public Health, Church Partnerships

    2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE 2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE 2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE

    Mount Carmel Campus: Mount Carmel Campus: Mount Carmel East

    CHNA HEALTH ISSUE: CHNA HEALTH ISSUE: High Incidence of Cancer

    CHNA REFERENCE PAGE: 8 RANKING: 5 Brief Description of Issue: Cancer places a tremendous emotional and financial burden on patients, families and society. The number of new cancer cases can be reduced, and many cancer deaths can be prevented through early detection, vaccination, and maintaining healthy behaviors, such as being physically active and maintaining a healthy weight. In Franklin County, cancer is the second leading cause of death. The top five cancer mortality rates in Franklin County are lung, cCHNA REFERENCE PAGE: 8 RANKING: 5 Brief Description of Issue: Cancer places a tremendous emotional and financial burden on patients, families and society. The number of new cancer cases can be reduced, and many cancer deaths can be prevented through early detection, vaccination, and maintaining healthy behaviors, such as being physically active and maintaining a healthy weight. In Franklin County, cancer is the second leading cause of death. The top five cancer mortality rates in Franklin County are lung, c

    GOAL: Reduce cancer incidence and increase cancer screenings. GOAL: Reduce cancer incidence and increase cancer screenings.

    OBJECTIVE: Reach vulnerable populations at risk for cancer and over-represented OBJECTIVE: Reach vulnerable populations at risk for cancer and over-represented

    STRATEGIES (BY OBJECTIVE): 1. Continue colon health program outreach and targeting of African American males. 2. Continue financial assistance for qualifying persons needing mammograms STRATEGIES (BY OBJECTIVE): 1. Continue colon health program outreach and targeting of African American males. 2. Continue financial assistance for qualifying persons needing mammograms

    ANTICIPATED OUTCOME(S): 1. Reduce cancer prevalence in high risk populations. 2. Increase number of women receiving mammograms ANTICIPATED OUTCOME(S): 1. Reduce cancer prevalence in high risk populations. 2. Increase number of women receiving mammograms

    KEY PARTNERS: Taylor Station Ambulatory Surgery Center, Mount Carmel Medical Group. KEY PARTNERS: Taylor Station Ambulatory Surgery Center, Mount Carmel Medical Group.

    2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE 2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE 2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE

    Mount Carmel Campus: Mount Carmel Campus: Mount Carmel East

    CHNA HEALTH ISSUE: CHNA HEALTH ISSUE: High-Risk Pregnancy

    CHNA REFERENCE PAGE: 9 RANKING: 7 Brief Description of Issue: Infant mortality rate, preterm birth rate and infant birth weights are all important measures of the care pregnant women and their newborns receive during pregnancy. In 2009, the March of Dimes gave Ohio an “F” for its efforts to reduce preterm births. Ohio is ranked 34th among the 50 states, Puerto Rico and the District of Columbia. Unfortunately, Franklin County fares even worse than the state in several areas of these. In Franklin County, the CHNA REFERENCE PAGE: 9 RANKING: 7 Brief Description of Issue: Infant mortality rate, preterm birth rate and infant birth weights are all important measures of the care pregnant women and their newborns receive during pregnancy. In 2009, the March of Dimes gave Ohio an “F” for its efforts to reduce preterm births. Ohio is ranked 34th among the 50 states, Puerto Rico and the District of Columbia. Unfortunately, Franklin County fares even worse than the state in several areas of these. In Franklin County, the

    GOAL: Reduce infant mortality rate and low birth weight babies. GOAL: Reduce infant mortality rate and low birth weight babies.

    OBJECTIVE: Increase community awareness of infant mortality, preterm birth rate and low birth weight babies. OBJECTIVE: Increase community awareness of infant mortality, preterm birth rate and low birth weight babies.

    STRATEGIES (BY OBJECTIVE): 1. Convene process to identify three potential programs/methods to increase public awareness. 2. Continue programs directed at infant mortality, including participation in community collaborative groups STRATEGIES (BY OBJECTIVE): 1. Convene process to identify three potential programs/methods to increase public awareness. 2. Continue programs directed at infant mortality, including participation in community collaborative groups

    ANTICIPATED OUTCOME(S): Measurable decrease in infant mortality rates ANTICIPATED OUTCOME(S): Measurable decrease in infant mortality rates

    KEY PARTNERS: Ohio Better Birth Outcomes, Health Stations, Ohio Hospital Association, Women, Infant and Children (WIC), Action for Children, Franklin County Jobs and Family Services, Local Churches, Childcare Facilities, Nationwide Children's Hospital. KEY PARTNERS: Ohio Better Birth Outcomes, Health Stations, Ohio Hospital Association, Women, Infant and Children (WIC), Action for Children, Franklin County Jobs and Family Services, Local Churches, Childcare Facilities, Nationwide Children's Hospital.

    2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE 2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE 2013 – 2015 CHNA IMPLEMENTATION STRATEGY HEALTH ISSUE PLANNING PROFILE

    Mount Carmel Campus: Mount Carmel Campus: Mount Carmel East

    CHNA HEALTH ISSUE: CHNA HEALTH ISSUE: Unintentional Injuries

    CHNA REFERENCE PAGE: 10 RANKING: 8 Brief Description of Issue: Unintentional injuries are a leading cause of death for Americans of all ages, regardless of gender, race, or economic status. According to the Center for Disease Control, every six minutes someone in the United States dies from causes such as motor vehicle crashes, falls, poisoning, drowning, fire, bicycle crashes, suffocation, or pedestrians being struck by motor vehicles. In Franklin County, unintentional injuries are the leading cause of deaCHNA REFERENCE PAGE: 10 RANKING: 8 Brief Description of Issue: Unintentional injuries are a leading cause of death for Americans of all ages, regardless of gender, race, or economic status. According to the Center for Disease Control, every six minutes someone in the United States dies from causes such as motor vehicle crashes, falls, poisoning, drowning, fire, bicycle crashes, suffocation, or pedestrians being struck by motor vehicles. In Franklin County, unintentional injuries are the leading cause of dea

    GOAL: Reduce the occurrence of unintentional injuries. GOAL: Reduce the occurrence of unintentional injuries.

    OBJECTIVE: Assess for risk for unintentional injuries in high-risk populations. OBJECTIVE: Assess for risk for unintentional injuries in high-risk populations.

    STRATEGIES (BY OBJECTIVE): 1. Provide access to exercise classes for strength and balance for seniors in a safe environment. 2. Public awareness and education of seat belt safety. STRATEGIES (BY OBJECTIVE): 1. Provide access to exercise classes for strength and balance for seniors in a safe environment. 2. Public awareness and education of seat belt safety.

    ANTICIPATED OUTCOME(S): Reduce risk for unintentional injuries in high risk populations. ANTICIPATED OUTCOME(S): Reduce risk for unintentional injuries in high risk populations.

    KEY PARTNERS: Church Partnerships, First Church of God. KEY PARTNERS: Church Partnerships, First Church of God.

    Unaddressed Identified Needs Unaddressed Identified Needs Unaddressed Identified Needs

    All priority needs identified by HealthMap 2013 have been addressed by at least one of Mount Carmel Health System facilities.These needs may not have been addressed by all facilities due to limited resources. Identified Need: MCE or Addressed by: 1. 1. 1. Access to Care x

    2.2. Chronic Disease x

    3.3. Infectious Disease x

    4.4. Behavioral Health x MCSA and resources on pg. 8 of HealthMap 2013

    5. 5. High Incidence of Cancer x

    6. 6. Interpersonal Violence x MCNA and resources on pg. 9 of Franklin County HealthMap 2013.

    7. 7. High Risk Pregnancy x

    8.8. Untentional Injuries x

    X= not addressed by this facility MCE = Mount Carmel East MCW = Mount Carmel West MCSA = Mount Carmel St.Ann’s MCNA = Mount Carmel New Albany DR = Diley Ridge

    Attachments Attachments Attachments

    Appendix A- Data Sources Appendix A- Data Sources

    1. 1. 1. Health Map 2013

    2. 2. Reference: 2 – U.S. Census Bureau, 2010 Census.Accessed: http://quickfacts.census.gov/qfd/states/30/3018000.html

    3. 3. CNI (web site) http://cni.chw-interactive.org/printout.asp

    4. 4. Research Health Partners (web site)

    5. 5. Demographics Expert 2.7: 2011 Demographic Snapshot of Zip code 43213, 2011 Nielson Company, 2012 Thomson Reuters. Accessed 6/13/12.

    Appendix B – Anticipated Partners Appendix B – Anticipated Partners

    MCHS Constituents MCHS Constituents

    • The MCHS Foundation • Mission Services • Service Line Administration • Outreach • Neighborhood Services • Finance • Administration • Emergency Department Services • Communication and Public Affairs • The College of Nursing . Community Constituents

    • American Cancer Society • Columbus City Schools • Columbus Health Department • Columbus State Community College • Heart of Ohio Family Health Centers • Mid-Ohio Food Bank • Westerville South High School • Avondale School • Gladden Community House • Franklin County Red Cross • Columbus Police Department • United Way of Central Ohio • Westerville Area Resource Ministry (WARM) • YMCA of Central Ohio • Coalition on Homelessness and Housing in Ohio • Christ The King, Bishop Griffin Center • Clintonville Community Resource Center • Holy Family Soup Kitchen • Second Servings • Reynoldsburg Shepherd’s Place • Salvation Army • Stowe Baptist Church • Church For All People • First Church of God • Reynoldsburg High School • Stelzer Road Trailer Park • Faith Mission • Lower Lights Christian Health Center • Southeast Inc. • Heart of Ohio Family Health Centers . – Capital Family Health Center . – Whitehall Family Health Center *** The community health needs and the implementation strategy are based on data supporting the health needs and resources available for a certain period of time.These needs and resources may change and therefore the implementation strategy must also change to remain relevant to the community and hospital system