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Michele L. Oswalt 5910 Old Rolling Road Alexandria, VA 22310 Mobile: 571 882-4736 E-mail: [email protected] Summary of Qualifications 25 years of professional experience in a range of fields including, contract and project management; project coordination and office management; quality management; procurement and logistics; engineering support (design, construction and maintenance); human resources; financial budgeting and reporting; and, planning and scheduling Thorough knowledge of research of FAR, and other Federal guidelines and industry standards. Extremely capable in applying rules and regulation to meet business requirements and for contractual obligations. Active Top Secret clearance Professional Experience Orion Management, LLC, Springfield, VA June 2015 – Present Project Manager - Security System Maintenance Contract with the Bureau of Engraving and Printing, Washington, DC (March 2015 – Present) Serve as the day-to-day company on site liaison with BEP staff with an emphasis on planning, scheduling, resource managing and problem solving. Act as primary interface to customer leadership managing all aspects of the program and maintain overall accountability. Responsible for ensuring that the work effort, schedule, and the output quality level of the work tasks or deliverables conform to the plans of the project and lead the development and achievement of project objectives Ensure that the highest quality and services and products are provided to the client on time and ensure effective communications are continuously maintained. Ensure that all work activities are in accordance with the contractual documents Ensure reliable systems operations, accuracy of data contained in the system (within the design limits of the system), prepare and submit reports pertinent to systems operations and related topics, and submit reports concerning all unusual activity to the BEP COR.

Michele L Oswalt Resume August 2016

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Page 1: Michele L Oswalt Resume August 2016

Michele L. Oswalt5910 Old Rolling RoadAlexandria, VA 22310

Mobile: 571 882-4736E-mail: [email protected]

Summary of Qualifications

25 years of professional experience in a range of fields including, contract and project management; project coordination and office management; quality management; procurement and logistics; engineering support (design, construction and maintenance); human resources; financial budgeting and reporting; and, planning and scheduling

Thorough knowledge of research of FAR, and other Federal guidelines and industry standards. Extremely capable in applying rules and regulation to meet business requirements and for contractual obligations.

Active Top Secret clearance

Professional Experience

Orion Management, LLC, Springfield, VA June 2015 – Present

Project Manager - Security System Maintenance Contract with the Bureau of Engraving and Printing, Washington, DC (March 2015 – Present)

Serve as the day-to-day company on site liaison with BEP staff with an emphasis on planning, scheduling, resource managing and problem solving.

Act as primary interface to customer leadership managing all aspects of the program and maintain overall accountability.

Responsible for ensuring that the work effort, schedule, and the output quality level of the work tasks or deliverables conform to the plans of the project and lead the development and achievement of project objectives

Ensure that the highest quality and services and products are provided to the client on time and ensure effective communications are continuously maintained.

Ensure that all work activities are in accordance with the contractual documents Ensure reliable systems operations, accuracy of data contained in the system (within the design

limits of the system), prepare and submit reports pertinent to systems operations and related topics, and submit reports concerning all unusual activity to the BEP COR.

Maintain security equipment inventory database; and, track, re-order and decommission items. Ensure that 10% minimum is available in stock for all operational items. Keep all stockrooms orderly and ensure that data on log sheets of items removed from inventory are updated daily in Tririga.

Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; prepare action plans; implement quality, and customer-service standards; resolve problems; complete audits; identifying trends if present; determine system improvements; implement change to improve quality, cost, and process inefficiencies.

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Project Manager and Proposal Writer - Merida Police Training project courses contracted to Orion Management on behalf of the Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INL), Springfield, VA (June 2015 – April 2016)

Serve as liaison between DoS/INL management team in Mexico and instructors and office staff. Ensure that all objectives are clearly defined and understood and ensure that program and project

(task orders) objectives are achieved. Travel to Mexico City, Mexico as required. Conduct reviews and performance weekly meetings with the Contracting Officer and INL team. Coordinate and assign training venues to instructors aligned with their areas of expertise to meet

program initiatives. Communicate job expectations and execute consulting agreement for all training venues. Enforce all policies and procedures.

Provide reports and updated course assignments to the COR. Assist in the review of invoices and answer questions concerning invoice items when requested from

COR and Deputy COR. Prepare proposals by determining concept; gathering and formatting information; determining risks;

writing drafts; obtaining approvals. Determine proposal concept by identifying and clarifying opportunities and needs; studying requests for proposal (RFPs); attending strategy meetings.

Meet proposal deadline by establishing priorities and target dates for information gathering, writing, review, and approval; entering and monitoring tracking data.

Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Management Analyst/Site Lead - All Native, Inc. /Department of State, Vienna, VA 2/2014 – 5/2015

Support a Government Contracting Officer by keeping contract binders and all documents pertaining to contract current and orderly and ensure that contractual information relative to billing rates are kept secure and only provided to Government and/or contract employees as specified by the COR. Liaison for COR with GTMs (Government Technical Monitors) on matters concerning verification of correct billing on contractor invoices. Act as site lead for contracting company/act as liaison for employees working on assigned task

orders regarding time card approval, all travel documents, training requests and other contract required paperwork for employees.

Provide coordination of staffing of all third party contractors for Federal Government contract with multiple task orders managed by a COR (Contracting Officer’s Representative). Select and provide resumes of potential candidates for vacancies and the coordination of interviews multiple program offices.

Track inventory items needed for training courses and procure as required. Ensure that follow Federal procurement guidelines are followed. Keep stock orderly and secure.

Daily tasks include management of staffing records to include employee lists to include clearance status, VARs, position title and CLIN rate associated to third party contractors. Update SharePoint, Excel and other department files with staffing rosters and memorandums.

Responsible for working with budget office on changes in staffing which may impact budget/monies allocated to each task order.

Develop reports and memorandums and other documents for senior management review Drafted SOPs for duties when requested. Perform other duties as assigned by both COR and Division Manager.

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Management Analyst - Alutiiq, LLC/Department of State, Vienna, VA 8/2013 – 3/2014

Same duties with Alutiiq, LLC as duties with All Native, Inc. (contracting company awarded new contract)

Program Manager/Program Coordinator - Alutiiq, LLC, Washington, DC Area 08/2012 – 8/2013

Program Manager of 62 task orders with the U.S. Department of State. Responsible for a variety of tasks associated with effective problem identification, assessment and

implementation of strategies to manage deliverables; strategic planning, organizational assessments and development of policies and procedures; and, oversight of security and technology implementation to ensure contract deliverables are met.

Coordinate with CO and COR for staffing new employees (position recruitment), travel, and other aspects of the management of task orders.

Provide Program Director and company senior management with information relative to oversight to the overall program management.

Implemented new processes tracked and prepared reports with findings and corrective actions. Worked directly with all team members to ensure that focus was maintained on problem solving, task completion, quality control and continual improvement.

Security Program Analyst - DHS/Transportation Security Administration, Arlington, VA 10/2010 – 8/ 2012

Federal position with duties that included a wide variety of analytical work in the Personnel Security Division of TSA.

Research of and reply to OPM (Office of Personnel Management) inquiries on standard e-86 forms for clearance investigations received various employee populations of TSA. Responsible for the review of standard forms (SF86) submitted by subjects for content, required forms, and responsible the release of such to OPM in the e-QIP system. Responded to OPM inquiries via secure messaging portal in e-QIP system.

Collected and reviewed paperwork for case files and provide to adjudication unit for review for clearance decision. Daily task included tracking of projects via spreadsheets for review by management. Intermittent duties included proposing, developing and implementing methods for assisting or improving program processes and systems.

Drafted SOPs as reference for new hires and other department employees for proper analytical procedures ensuring that proper guidelines followed.

Contract Specialist - American Systems Corp/USDA, Washington, DC 6/2010 – 9/2010

Temp position requiring preparation and drafting/editing of Request for Quotes (RFQs), Task Order Requests, and defining required services for Federal contracts issued to contractors on the MIDAS program for the Farm Services Association of the U.S. Department of Agriculture.

Responsible for the review of contractor submitted proposals on RFQs for the requirements presented by USDA to Congress approved programs

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Asst Fire & Safety Warden/Asst Post Occupational Safety & Health Officer, U. S. Embassy, Cairo, Egypt, U.S. Department of State 8/2009 – 12/2009 Coordinate post safety program and assist the Post Occupational Safety and Health Officer (POSHO)

in carrying out the day to day functions of the Safety and Health Environmental Management (SHEM) and Fire Protection Division (FIR) programs at post as required by 15 FAM (Foreign Affairs Manual).

Plan and conduct post inspections and safety surveys and draft/edit all reports of findings ensuring that proper reference (NEC, SHEM, etc.) is used in reports. Conduct follow up inspections to ensure compliance with applicable standards. Act as Post fire warden and organize and assist Post Fire Marshal in executing fire drills.

Make recommendations on areas where corrective action or improvements could be made so as to avoid future health or safety hazards.

Contract Specialist/Program Metric Analyst - WRSystems, Ltd & ActioNet, Ltd./Department of State, Alexandria, VA 5/2006 – 7/2009

Supported the Contracting Officer with the management and oversight of contract within the Bureau of Diplomatic Security for work performed OCONUS.

Compiled technical requirements and drafted/edited Statements of Work as part of Task Order Requests for third-party contractors for proposal submissions. Tracked and analyzed program plan of action and milestone reports and reported findings to division managers.

Researched Federal Acquisitions Regulations and other federal standards documentations to ensure contract and program compliance by both the U.S. Government and the contracting companies.

Initiated and managed detailed task order request database to included scheduling, budgetary details, and time efficiency of contractor performance metrics.

Investigate root cause analysis and drafted corrective action plans for required division tasks and tracked and reported progress and findings of programs

Compiled and analyzed contractor performance levels and reported monthly metrics to senior government officials. Made recommendations to GTMs (Government Technical Monitors) on areas where deficiencies caused poor performance or unsatisfactory performance by contactors.

Draft technical reports for security upgrades completed by teams at overseas posts Drafted SOPs for positions on administrative and technical staff and corroborated with engineering

staff on procedures ensuring that federal/national security guidelines implemented and followed in order to meet contractual obligations.

Director of Quality Management - ManTech/Department of State, Alexandria, VA 4/2005 - 5/2006

Defined and developed a quality program with the assistance of a team of department managers for processes involved in the design, review, installation and logistic support for the Department of State worldwide Facility Security Program.

Interfaced with customers (the Federal Government), internal department managers, audit teams, and vendors to resolve quality problems and provide guidance in accordance with ISO 9001 Quality Program guidelines.

Coached and assisted department manager with root cause analysis of noncompliance in design department. Combined effort increased productivity by 33% and decreased design errors by 45% the first quarter of implementation of new quality program.

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Assistant Operations Manager - ManTech/Department of State, Alexandria, VA 5/2003 - 4/2005

Assisted the operations manager in providing direction and support to over 100 technicians deployed OCONUS on behalf of the Department of State Facility Security Engineering division.

Created and maintained reports with weekly status of multiple projects. Reviewed weekly reports for technical and grammatical accuracy and provided to division government managers.

Responsible for all travel arrangements to include visas, country clearance, per diem support, airline tickets and other logistic support for teams.

Office Manager - ManTech/Department of State, Alexandria, VA 5/2002 – 5/2003

Accountable for the oversight and completion of all areas of travel coordination to include airfare, passports and visas, expense funding, country cable requests to/from posts, logistics, time sheet completion, human resources and tracking of security clearance for over 100 employees.

Conducted in-processing of new technicians and developed database with personnel information, passport expiration data, and percentage of travel abroad per employee for ease of access of information.

Created effective in-processing procedures for within the division and received performance incentive awards for accomplishments.

Provided benefits packages from human resource department, explained information to employee and/or spouse, and facilitated timeliness of receipt of required paperwork from new and term employees.

Promoted to Assistant to Operations Manger

Logistics/Project Coordinator - Louis Berger Group/Department of State, Washington, DC 2001-2002

Responsible for the coordination of project management associated with the Power Quality and Corrections OCONUS program for the Bureau of Overseas Building Operations (OBO).

Coordinated with management at overseas posts to schedule projects based on needs assessments. Assigned projects to team leaders and facilitated project objectives and importance of the timeliness

of the completion of each project. Effectively handled multiple demands for commitment to resources and time.

Procured and assigned equipment required for program from appropriated funds and researched/enrolled employees in job specific training opportunities to improve skills and increase work safety.

Prepared invoices and delivered to U. S. Government financial bureau for audit and payment for work performed.

Researched need for program objectives in other government entities and organized additional projects for employees so as to extend contracts of eight technicians and gain financial benefit for both firm and employees.

EducationUniversity of Pittsburgh, Bradford, Pennsylvania USA – Business Management & Administration Mississippi Gulf Coast College, Gulfport, Mississippi USA – Political Science (2 years)

Page 6: Michele L Oswalt Resume August 2016

Other

Languages

Spanish: Reading, writing, and speaking at moderate level.Egyptian Arabic: Speaking and reading at minimal/conversation level.

Training/Registrations/Certificates

How to be a Contracting Officer’s Representative v3.0, U.S. Department of State, Foreign Service Institute, January 2009ISO 9001:2000 Internal Quality Systems Auditor Certification (RABQSA)ISO 9001:2000 Implementation Certification (RABQSA)Member of Project Management Institute (PMI) – Studying for PMI CertificationAventura Technologies Hardware and Software Training – March 2016Monitor Dynamics (MDI) Legacy & IDC Hardware Training – March 2016

Computer Skills

Microsoft Office Suite SharePointMaximo (IBM computerized management software for inventory accountability)Tririga (IBM asset inventory tracking database)Momentum (U. S. Department of State acquisitions database)Federal Procurement Data System (FPDS)

References

Paul Esposito, U.S. Government Contractor. Mobile: 443 413-3107, E-mail: [email protected]

William Horn, U.S. Department of State. Home: 703 582-5788, E-mail: [email protected]

Melissa Bulluck; Director of Contracts, Convergint Technologies. Tel: 804 640-1423; E-mail: [email protected]

Marianne S. DeSoto; Contracting Officer, U.S. Department of State. Work Tel: 571 226-9628,E-mail: [email protected]

Christopher Stephens, U.S. Department of State. Work: 703 516-1892, Home: 540 223-5694, E-mail: [email protected]