Michele R Curren Resume
Michele R Curren Resume

Michele R Curren Resume

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ObjectivesTo obtain a position as a VIP Lounge Representative that will allow me to utilize my exceptional customer service skills consistently while meeting and exceeding the Forbes and AAA Five Diamond service requirements. My diverse background in medical, luxury sales and hospitality has helped me achieve the necessary tools needed for this position which include but are not limited to; performing my job with attention to detail, speed, accuracy with minimal supervision, maintaining a cash bank and ensuring accuracy of all monies. It is my goal to bring a positive attitude, work ethic and professionalism while assisting colleagues, Casino Executives and guests with all of their needs. I will consistently ensure guest satisfaction while in accordance to all departmental policies and procedures.EducationCollege of Southern Nevada Psychology Business and Marketing 2014-Current Covina High School 1996

ExperienceARIA Hotel & Casino 3730 Las Vegas Blvd. South Las Vegas, NV. 89158Business Services Representative March 12, 2015 CurrentAssisting convention and hotel guests with package retrieval and ship outs, gift cards, tracking and locating items, scanning, emailing, faxing, printing, laptop rentals, mini suite and office needs in a kind and courteous manner while meeting Forbes standards.Downtown Grand Hotel & Casino 206 N. 3rd St. Las Vegas, NV. 89101Concierge August 1, 2014 March 12, 2015Assisted guests with setting up tours, shows, restaurants and amenities. Answered multi lined phones, dispatched bellmen, tagged guests luggage. Faxed, scanned, emailed guests using Opera system, assisted vendors, Casino Executives and hotel staff with department needs and handled all incoming and outgoing mail.Prudential Americana/Realty Executives 7475 W. Sahara Ave Las Vegas, NV. 89117Realtor 2012 2007Assisted clients in buying, selling and short sales. Member of the GLVAR. Handled luxury home listings and clientele. Held open houses and created lasting relationships with Realtors, home builders, inspectors, lenders and handymen to ensure easy transactions for my clients. Keen ability to upsell buyers by pointing out the positives and extras of a home ensuring top dollar for my clients.Glenn R. Justice DDS 2600 N. Rainbow Blvd Ste#205 Las Vegas, NV. 89146Dental Assistant/Office Manager 2005 2007Patient Relations, Physicians personal assistant, Surgery Scheduler, Insurance eligibility and verification, patient check in and out, electronic claim filing, oral surgery assistant, sterilization technician, Accounts payable and receivable, Treatment Coordinator, sales, sterilization technician, Office Manager, MSDS and OSHA certified.Skills Proficient in Microsoft programs, Info Genesys systems, Opera, Internet and Property Management systems. Quick and efficient on answering multi lined phones systems, six months concierge experience, over fifteen years of experience in front desk and managerial positions, sales and current Notary Public.2