MBA (General) (Semester)

DE–3995

DISTANCE EDUCATION

M.B.A. (General) (Semester) DEGREE EXAMINATION,

MAY 2012.

First Semester

MANAGEMENT CONCEPTS

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE questions.

1. Define management and differentiate it from administration.

÷©»õsø©°ß ÁøµÂ»UPn® u¸P. {ºÁõP® Gß£v¼¸¢x CuøÚ ÷ÁÖ£kzxP.

2. Explain the nature and importance of planning.

vmhªh¼ß ußø© ©ØÖ® •UQ¯zxÁzøu ÂÁ›.

3. Write a note on objectives as a component of planning.

‘‘÷|õUP[PÒ’’ Gß£uøÚ vmhªh¼ß J¸ TÓõP J¸ ]Ö SÔ¨¦ ÁøµP.

4. Explain the kinds of organisation.

Aø©zu¼ß £À÷ÁÖ ÁøPPÒ £ØÔ ÂÍUSP.

5. What do you understand by delegation of authority? Explain briefly the principles of delegation.

AvPõµ® £Qº¢uÎzuÀ, Gß£x SÔzx }Âº AÔÁx ¯õx Cuß öPõÒøPPøÍ _¸UP©õP ÂÁ›.

11

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6. ‘‘Motivation is the core of management’’ - Explain.

‘‘÷©»õsø©°À FUP¨£kzxuÀ Gß£x ø©¯¨ £Sv¯õS®’’ & ÂÍUSP.

7. What are the essentials of effective control?

÷©»õsø©°À vÓßªS Pmk¨£õk ö\ú¾US Azv¯õÁ]¯©õÚøÁ ¯õøÁ?

8. Give a brief note on the recent trends in management.

÷©»õsø©°À, uØPõ»¨ ÷£õUS SÔzx ]Ö SÔ¨¦ ÁøµP.

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

9. Explain the concept of scientific management as

advocated by F.W. Taylor.

F.W. Taylor &ß AÔÂ¯À ÷©»õsø©U ÷Põm£õmiß P¸¨ö£õ¸øÍ ÂÍUSP.

10. Explain the steps involved in decision-making process in

detail.

÷©»õsø©°À •iöÁkzuÀ, Gß£vß £À÷ÁÖ £i{ø»PøÍ ÂÁ›.

11. Discuss the factors influencing span of control in an

organisation.

J¸ ÁoP Aø©¨¤À, Pmk¨£õmk GÀø»ø¯ {ºn°US® PõµoPÒ SÔzx ÂÁõv.

12. What is meant by line organisation? Mention the merits

and demerits of line organisation.

ÁoP Aø©¨¤À, ‘÷|º÷Põmk Aø©¨¦’ Gß£uß ö£õ¸Ò ¯õx? Auß |ßø©, wø©PøÍU SÔ¨¤kP.

DE–3995

3

13. Distinguish between formal communication and informal

communication in an organisation. Give examples of each

of the two types of communication.

J¸ {ÖÁÚzvÀ, •øÓ\õº ©ØÖ® •øÓ\õµõ uPÁÀ öuõhº¦ CÁØÔØQøh÷¯¯õÚ ÷ÁÖ£õmøh ÂÍUSP. CøÁ CµsiØS® Euõµn® u¸P.

14. What do you understand by leadership in business?

Explain any two theories of leadership.

ÁoPzvÀ, ‘‘uø»ø©’’ Gß£x £ØÔ }Âº AÔÁx ¯õx? ‘‘uø»ø©’’ £ØÔ¯ H÷uÝ® Ç ÷Põm£õkPøÍ ÂÍUSP.

15. Explain in detail about Business process reengineering.

‘ÁoP ö\¯À•øÓ ^µø©zuÀ’ Gß£x SÔzx Â›ÁõP ÂÍUSP.

——————

DE–3996

DISTANCE EDUCATION


MAY 2012.

First Semester

ORGANISATIONAL BEHAVIOUR


PART A — (5 × 8 = 40 marks)


All questions carry equal marks.

1. List and explain the reasons for the study of

‘‘Organisation Behaviour’’.

{ÖÁÚ |hzøuø¯ PØ£uØPõÚ Põµn[PøÍ ÂÁ›UPÄ®.

2. What do you know about personality? How is it

importance in an organisation?

©Ûu "EÍÂ¯À uSvzvÓß' Gß£x SÔzx }Âº AÔÁx ¯õx? {ÖÁÚzvØS Ax G¢u ÁøP°À •UQ¯©õÚx?

3. What is group cohesiveness? Explain its significance.

SÊÂß Jmkzußø© GßÓõÀ GßÚ? Auß •UQ¯zxÁ® ¯õx?

4. What is communication apprehension?

uPÁÀ öuõhº¦ Gvº÷|õUS •iÄ GßÓõÀ GßÚ?

5. Explain the qualities of a good leader.

]Ó¢u uø»Á›ß ]Ó¨¦ £s¦PÒ £ØÔ ÂÍUSP.

12

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6. List and explain the factors which influence

organisational climate.

{ÖÁÚa `Ì{ø»ø¯z ysk® PõµoPøÍ¨ £ØÔ

ÂÁ›UPÄ®.

7. Explain the concept of organisational effectiveness along

with its various approaches.

{ÖÁÚ ö\¯»õsø©z vÓß Gß£uß ö£õ¸øÍ²® Auß

£À÷ÁÖ AqS•øÓPøÍ²® ÂÍUSP.

8. Explain the methods of managing change for

organisational development.

{ÖÁÚ ÷©®£õmiØSz ÷uøÁ¯õÚ, ""©õØÓ®

÷©»õsø©''&°ß £À÷ÁÖ •øÓPøÍ ÂÍUSP.

PART B — (4 × 15 = 60 marks)


All questions carry equal marks.

9. What is personality? Explain the factors determining it.

BÐø©z vÓß GßÓõÀ GßÚ? AuøÚ £õvUS®

PõµoPøÍ ÂÁ›.

10. Explain the basic models of organisational behaviour in

the Global perspective.

E»PÍõÂ¯ Ps÷nõmhzvÀ Aø©¨¦ \õº¢u ÷£õUQß

Ai¨£øh ©õv› ÁiÁ[PøÍ ÂÍUSP.

11. Explain the importance of stress management in an

organisation.

J¸ {ÖÁÚzvÀ ©Ú AÊzu ÷©»õsø©°ß •UQ¯zxÁ®

£ØÔ ÂÍUSP.

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3

12. Explain the features of power and how is it influenced by

organisational policies.

AvPõµ BØÓÀ&ß ußø©PøÍ ÂÍUSP. {ÖÁÚ

öPõÒøPPÒ GÆÁõÖ Cuß «x uõUP® HØ£kzxQßÓÚ?

13. Examine the different styles of leadership, which is

suitable for a software developing organisation?

uø»ø©¨ £oPøÍ ÂÁ› ©ØÖ® GÆÁøP uø»ø©¨ £õo

ÁÍ¸® ö©ßö£õ¸Ò {ÖÁÚzvØS ö£õ¸¢x® Gß£øu²®

ÂÁ›UPÄ®.

14. Explain the implications of organisational climate on

organisational behaviour.

{ÖÁÚ EÍÂ¯À ÷£õUQß «x {ÖÁÚ `ÇÀ GÆÁõÖ

uõUPzøu HØ£kzxQßÓx Gß£øu ÂÁ›.

15. Discuss Lewin’s three step model to manage successful

change in organisations.

ö»Âßêß ‰ßÓkUS Euõµn® GÆÁõÖ Pmhø©¨¦

©õØÓzøu |øh•øÓ¨£kzxQÓx Gß£øu ÂÍUSP.

———————

DE–3997

DISTANCE EDUCATION


MAY 2012.

First Semester

MANAGERIAL ECONOMICS


PART A — (5 × 8 = 40 marks)


1. Explain the importance of managerial economics in

business decision making.

J¸ ÁoPzvÀ, •iöÁkzuÀ •øÓ°À, ÷©»õsø©¨ ö£õ¸Íõuõµzvß •UQ¯zxÁzøu ÂÁ›.

2. Explain the various factors that influence the demand for

a computer.

Po¨ö£õÔ°ß ÷uøÁø¯ {ºn°US® £À÷ÁÖ PõµoPøÍ ÂÍUSP.

3. Define law of demand and what are its expectations?

÷uøÁ Âv ÁøµÂ»UPn® u¸P. Auß Gvº£õº¨¦PÒ ¯õøÁ?

4. Distinguish between fixed cost and variable cost.

{ø»a ö\»ÄPÒ ©ØÖ® ©õÖ® ö\»ÄPÒ CÁØøÓ ÷ÁÖ£kzxP.

5. Explain how the short-run influences the cost.

SÖQ¯ Põ» Kmh® GÆÁõÖ AhUP Âø»°ß «x uõUPzøu HØ£kzxQÓx Gß£øu ÂÍUSP.

13

6. Discuss the factors influencing output decisions.

ö£õ¸Ò EØ£zv •iöÁkzuø» {ºn°US® PõµoPøÍ ÂÁõvUP.

7. Argue for and against profit maximisation.

“C»õ£zøu Ea\¨£kzxuÀ”- CuØS \õuP©õÚ ©ØÖ® GvµõÚ Áõu[PøÍ u¸P.

8. Explain the concept of business cycle in Indian context.

C¢v¯ `ÇÀ Ps÷nõmhzvÀ, ÁoPa _Ç¼ß ö£õ¸øÍ ÂÍUSP.

PART B — (4 × 15 = 60 marks)


9. Explain the meaning of managerial economics and point

out its chief characteristics.

÷©»õsø©¨ ö£õ¸Íõuõµzvß ö£õ¸øÍ²® Auß •ußø©z ußø©ø¯²® ÂÍUSP.

10. What do you understand by production function? How

does a producer achieve least cost combination of factors?

‘EØ£zv¨ £o’ £ØÔ }Âº AÔÁx ¯õx? J¸ EØ£zv¯õÍº £À÷ÁÖ PõµoPÎß SøÓ¢u£m\ ö\»ÄU P»øÁø¯ GÆÁõÖ wº©õÛUQÓõº Gß£øu ÂÍUSP.

11. Explain the importance of government control over

pricing in the Indian Economy.

C¢v¯¨ ö£õ¸ÍõuõµzvÀ, Âø»UPmk¨£õmiÀ Aµ_ £[Qß •UQ¯zxÁzøuU SÔ¨¤kP.

12. Explain the concept of cost-volume-profit analysis.

“AhUPÂø»–AÍÄ–C»õ£®” Cuß Emö£õ¸øÍ £Szuõ´P.

13. Write a detailed note on investment analysis and the

methods of analysis.

•u½k B´Ä Gß£uøÚ²®, Auß £À÷ÁÖ •øÓPøÍ²® £ØÔ J¸ Â›ÁõÚ SÔ¨¦øµ u¯õ›UP.

14. What is balance of payment? How is it determined?

ö\¾zxuø» \› ö\úÀ (Balance of Payment) GßÓõÀ GßÚ? Ax GÆÁõÖ {ºn°UP¨£kQÓx.

15. Explain Inflation. What are its implications in

managerial decisions?

£nÃUP® SÔzx ÂÍUSP. ÷©»õsø© •iÄPÎÀ Auß uõUP[PÒ ¯õøÁ?

————————

DE–3998

DISTANCE EDUCATION


MAY 2012.

First Semester

QUANTITATIVE METHODS




1. Explain the concepts of constant and variable with an

examples.

©õÔ¼ ©ØÖ® ©õÔPÎß ÂÍUP[PøÍ Euõµnzxhß ÂÁ›.

2. What is breakeven analysis? Explain with an examples.

\©a^º {ø» Á¸Áõ´&ö\»Ä B´Ä GßÓõÀ GßÚ?

GkzxUPõmkPÒ ‰»® ÂÍUSP.

3. Solve graphically the following LPP.

Min 21 43 xxz +−=

Subject to

.0,

1832

4

21

21

21

≥≥+

≤+

xx

xx

xx

14

DE–3998

2

¤ßÁ¸® ÷|º÷Põmk Aø©¨¦ vmhzvØS Áøµ£h

•øÓ°À wº.

«a]Ö©©õUS 21 43 xxz +−=

Pmk¨£õkPÒ.

.0,

1832

4

21

21

21

≥≥+

≤+

xx

xx

xx

4. Explain the formulation of transportation problem.

\µU÷PØÖ¨ ÷£õUSÁµzx ¤µa\øÚ°ß Aø©¨¦ •øÓ°øÚ

ÂÁ›.

5. Obtain an initial basic feasible solution to the

following transportation problem using North-West

corner rule.

D E F G Available

A 11 13 17 14 250

B 16 18 14 10 300

C 21 24 13 10 400

Requirements 200 225 275 250

DE–3998

3

¤ßÁ¸® \µU÷PØÖ¨ ÷£õUSÁµzx ¤µa\øÚUS Áh&÷©ØS

‰» Âv¨£i Ai¨£øh £¯öÚÚÎø©²øh¯ wºÄU

PõsP.

D E F G Ç¨¦

A 11 13 17 14 250

B 16 18 14 10 300

C 21 24 13 10 400

÷uøÁ 200 225 275 250

6. State and prove addition theorem of probability.

{PÌuPÂØPõÚ TmhÀ ÷uØÓzvøÚU TÔ {ÖÄP.

7. Explain the role of simulation in business decision

making.

ÁoP •iöÁkzu¼À ö\¯Ø÷£õ¼ •øÓPÎß £[QøÚ

ÂÁ›.

8. Describe pay-off matrix with an examples.

CÇ¨¦&Dk Ao°øÚ GkzxUPõmkPÐhß ÂÁ›.



9. Explain graphical representation of function and their

application in management.

\õº¤øÚ Áøµ£h•øÓ°À ÁÇ[SÁøu²® ©ØÖ® Auß

÷©»õsø© •UQ¯zxÁzøu²® ÂÍUSP.

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4

10. (a) Describe the concepts of objective function and

constraints.

(b) Point out the applications of L.P.P.

(A) öPõÒSÔa\õº¦ ©ØÖ® Pmk¨£õkPÎß ÂÍUP[PøÍ

ÂÁ›.

(B) ÷|º÷Põmk Aø©¨¦z vmhzvß £¯ß£õkPøÍ

GkzxøµUP.

11. Solve the simplex method the following L.P.P.

Max 21 23 xxz +=

Subject to

.0,

3

2

12

21

21

1

21

≥≤+

≤≤+−

xx

xx

x

xx

¤ßÁ¸® ÷|º÷Põmk Aø©¨¦z vmhzvØS ]®¨ÍUì

•øÓUöPõsk wº

«¨ö£¸©©õUS 21 23 xxz +=

Pmk¨£õkPÒ

.0,

3

2

12

21

21

1

21

≥≤+

≤≤+−

xx

xx

x

xx

DE–3998

5

12. Obtain an initial basic feasible solution to the following

transportation problem using vogels approximation

method

A B C D Supply

1 40 25 22 23 100

2 44 35 30 30 30

3 38 38 28 30 70

Demand 40 20 60 80

¤ßÁ¸® \µU÷PØÖ¨ ÷£õUSÁµzx ¤µa\øÚUS ÷ÁõP¼ß

÷uõµõ¯ •øÓU öPõsk Ai¨£øh £¯öÚÎø©²øh¯

wºÄU PõsP.

A B C D AÎ¨¦

1 40 25 22 23 100

2 44 35 30 30 30

3 38 38 28 30 70

÷uøÁ 40 20 60 80

13. Define and explain the following :

(a) conditional probability.

(b) joint probability.

¤ßÁ¸ÁÚÁØøÓ Áøµ¯Özx ÂÁ›.

(A) \õº¦{ø» {PÌuPÄ

(B) Cøn {PÌuPÄ

DE–3998

6

14. Present criteria for decision making under uncertainly.

{a\¯©ØÓ {ø»°À wºÄ Põq® •øÓPøÍ ÂÍUSP.

15. Write down the steps of simplex method.

]®¨ÍUì •øÓPõq® £iPøÍ GÊxP.

———————

DE–3999

DISTANCE EDUCATION


MAY 2012.

First Semester

BUSINESS LAWS


PART A — (5 × 8 = 40 marks)


1. Distinguish between void and voidable contrasts.

CÀ»õ {ø» J¨£¢uzvØS® uÂºuS J¨£¢uzvØS® EÒÍ ÷ÁÖ£õkPøÍ GÊxP.

2. What are the remedies available for breach of contract?

J¨£¢u •ÔÂØPõÚ £›Põµ[PÒ ¯õøÁ?

3. What are the essentials elements of agency?

•Pø©°ß AÁ]¯U TÖPÒ ¯õøÁ?

4. Define cheque. Explain its features.

Põ÷\õø»°ß C»UPnzøu TÔ Auß •UQ¯ C¯À¦PøÍ ÂÍUSP.

5. What are the different types of partners?

TmhõÎPÎß £À÷ÁÖ ÁøPPÒ ¯õøÁ?

6. What are the warranties in a contract of marine

insurance?

PhÀ\õº Põ¨¥mk J¨£¢uzvÀ Põn¨£k® |®¦ÖvPÒ ¯õøÁ?

15

DE–3999 `

2

7. Explain the characteristics of a company.

{Ö©zvß £s¦PøÍ ÂÍUSP.

8. What is company meeting? What are its essentials?

{Ö© Tmh® GßÓõÀ GßÚ? Auß •UQ¯ ÷uøÁPÒ

¯õøÁ?

PART B — (4 × 15 = 60 marks)


9. Explain the rules relating to offer and acceptance.

•øÚÄ ©ØÖ® HØ¦UPõÚ \mhŸv¯õÚ ÷Põm£õkPøÍ

ÂÍUSP.

10. Elaborate the rights and duties of Pawnee and Pawhor.

AhS ö£Ö£Áº ©ØÖ® AhS øÁ¨£Á›ß E›ø©PÐ®

Phø©PÐ® £ØÔ ÂÍUSP.

11. Explain the role of consumers disputes redressal agencies

in respect of consumer disputes.

~Pº÷Áõº ¤µa\øÚPøÍ wº¨£vÀ ~Pº÷Áõº SøÓ

wº¨£õÚøn¯zvß £[PÎ¨ø£ ÂÍUSP.

12. Narrate the important provisions of Negotiable

Instrument Act 1881.

1881 B® Bsiß ©õØÖ•øÓ BÁn \mhzvß •UQ¯

\µzxUPÒ ¯õøÁ?

13. Explain the fundamental principles of law of insurance.

Põ¨¥k \mhzvß Ai¨£øhU öPõÒøÍPÒ ¯õøÁ?

ÂÍUSP.

DE–3999 `

3

14. What are the circumstances under which a private

company is converted into a public company?

J¸ uÛ {ÖÁÚzøu ö£õx {ÖÁÚ©õP ©õØÖÁuØPõÚ `Ì{ø»PøÍ ÂÍUQ TÖP.

15. Describe the procedures regarding the formation of

companies.

{Ö© £vÄ ©ØÖ® Tmk¸ÁõUP® öuõhº£õÚ ö|Ô•øÓPøÍ ÂÍUSP.

—————

DE–4000

DISTANCE EDUCATION

M.B.A. (General) DEGREE EXAMINATION,

MAY 2012.

Second Semester

FINANCIAL AND MANAGEMENT ACCOUNTING


PART A — (5 × 8 = 40 marks)


1. What are the branches of accounting?

PnUQ¯¼ß QøÍPÒ ¯õøÁ?

2. Distinguish between balance sheet and statement of

affairs.

Ç¨¦ {ø»USÔ¨¤ØS®, {ø»¯ÔUøPUS® EÒÍ

÷ÁÖ£õkPøÍ GÊxP.

3. What is single entry? How it is differ from double entry

system?

JØøÓ¨£vÄ •øÓ GßÓõÀ GßÚ? Ax GÆÁõÖ Cµmøh¨

£vÄ •øÓ°¼¸¢x ÷ÁÖ£kQÓx?

4. What do you mean by trend analysis? Explain it with

example.

÷£õUPõ´Ä Gß£uß ö£õ¸Ò GßÚ AuøÚ

GkzxUPõmkhß ÂÍUSP.

21

DE–4000

2

5. What is fund flow statement? What is the need of it?

{v Kmh AÔUøP GßÓõÀ GßÚ? Auß ÷uøÁ ¯õx?

6. Explain the importance of budgetary control.

vmh¨£mi¯À Pmk¨£õmiß AÁ]¯zvøÚ ÂÍUSP.

7. Prepare Trading A/c of Amudha for the year ending

31.12.2009. From the following details.

Rs.

Opening stock 80,000

Purchase 8,60,000

Wages 24,000

Sales 14,40,000

Purchase return 10,000

Sales return 3,16,000

Closing stock 1,00,000

Freight inward 52,000

Salary 5,000

¤ßÁ¸® uPÁÀPøÍU öPõsk A•uõÂß Â¯õ£õµU

PnUQøÚ u¯õ›UPÄ®. 31.12.2009® |õøÍUS›¯ Â£µ[PÒ

¹.

öuõhUP \µUQ¸¨¦ 80,000

öPõÒ•uÀ 8,60,000

DE–4000

3

¹.

T¼ 24,000

ÂØ£øÚ 14,40,000

öPõÒ•uÀ v¸¨£® 10,000

ÂØ£øÚ v¸¨£® 3,16,000

CÖva \µUQ¸¨¦ 1,00,000

EÒ HØÖUT¼ 52,000

\®£Í® 5,000

8. Calculate the pay-back period for a project which requires

a cash outlay of Rs. 1,00,000 an the cash inflow in

I Year Rs. 25,000

II Year Rs. 35,000

III Year Rs. 30,000

IV Year Rs. 25,000

¤ßÁ¸® Â£µ[PøÍU öPõsk v¸¨¤ ö\¾zx®

Põ»UPmhzvøÚU PnUQkP.

öµõUP öÁÎ÷¯ØÖ® ¹. 1,00,000

I Bsk ¹. 25,000

II Bsk ¹. 35,000

III Bsk ¹. 30,000

IV Bsk ¹. 25,000

DE–4000

4

PART B — (4 × 15 = 60 marks)


9. Explain the advantages and limitations of accounting.

PnUQ¯¼ß |ßø©PÒ ©ØÖ® SøÓ£õkPøÍ ÂÍUSP.

10. Write the format of Final Accounts.

CÖvU PnUQß £iÁzvøÚ GÊxP.

11. Describe the various types of Financial statements.

{v{ø» AÔUøP°ß £À÷ÁÖ ÁøPPøÍ ÂÁ›UP.

12. What are the procedure for preparing cash flow

statement?

öµõUP Kmh AÔUøP u¯õ›¨£uß •øÓPÒ ¯õøÁ?

13. Explain the various methods of capital budgeting.

‰»uÚ ÁµÄ ö\»Äzvmh Pmh¨£õmiß £À÷ÁÖ •øÓPøÍ

ÂÍUSP.

14. From the following information find out :

(a) current assets

(b) current liabilities

(c) value of stock

(i) current ratio = 3.5

(ii) liquid ratio = 2.5

(iii) working capital = Rs. 1,00,000

DE–4000

5

¤ßÁ¸® Â£µ[PøÍU öPõsk RÌÁ¸ÁÚÁØøÓ

PnUQkP.

(A) |h¨¦a ö\õzxUPÒ

(B) |h¨¦ ö£õÖ¨¦PÒ

(C) \µUQß ©v¨¦

(i) |h¨¦ ÂQu® = 3.5

(ii) }º© ÂQu® = 2.5

(iii) |øh•øÓ ‰»uÚ® ¹. 1,00,000.

15. Prepare a flexible budget for 75% on the basis of the

following data for 50% capacity cost per unit

Rs.

Materials 100

Labour 50

Variable expenses 10

Administration expenses (50% Fixed) 40,000

Selling Expenses (40% variable) 50,000

Production (units) 1,000

50% öPõÒÍÍÄ Â£µ[PøÍ Ai¨£øh¯õPU öPõsk 75% öPõÒÍÍÂØS ö|QÌÄÖ ÁµÄ ö\»Äz vmh® u¯õ›UP.

¹.

‰»¨ö£õ¸Ò 100

T¼ 50

DE–4000

6

©õÖ£k® ö\»Ä 10

{ºÁõPa ö\»Ä (50% {ø»¯õÚx) 40,000

ÂØ£øÚa ö\»Ä 50,000

(40% ©õÖ£k®) EØ£zv (A»SPÎÀ) 1,000

————————

DE–4001

DISTANCE EDUCATION

M.B.A.(General)/(Semester) DEGREE EXAMINATION,

MAY 2012.

Second Semester

BUSINESS ENVIRONMENT


PART A — (5 × 8 = 40 marks)


1. How does the political conditions facilitate business

operations?

Aµ]¯À PõµoPÒ Â¯õ£õµ ÁÈ•øÓPøÍ GÆÁõÖ ^µø©UQÓx?

2. What are the socio-economic problems of India?

C¢v¯ \•uõ¯&ö£õ¸Íõuõµ ¤µa\øÚPÒ ¯õøÁ?

3. What is Industrial Policy? What are its objectives?

öuõÈØöPõÒøP GßÓõÀ GßÚ? Auß ÷|õUP[PÒ ¯õøÁ?

4. Describe the credit structure in India with reference to

Banking operations.

C¢v¯ Á[QPÎß £n ÂQu® ©ØÖ® Aø©¨¦ •øÓ £ØÔ GÊxP.

5. What is Economic Environment? How is it important for

Business?

ö£õ¸Íõuõµa `Ì{ø» GßÓõÀ GßÚ? ÁoPzvÀ Ax GÆÁõÖ •UQ¯zxÁ® ö£ÖQÓx?

22

DE–4001

2

6. What are the promotion schemes carried out by

Government to promote SSI?

]Ö öuõÈÀPÎß •ß÷ÚØÓ Aµ]ß vmh[PÒ ¯õøÁ?

7. Discuss the EXIM policy of India for 1992-1997.

C¢v¯ HØÖ©v CÓUS©vU öPõÒøP 1992&97 £ØÔ ÂÁ›UPÄ®.

8. Explain the benefits and obstacles for privatisation.

uÛ¯õº ©¯©õUSu¼ß |ßø©PøÍ²® AuØSÒÍ uøhPøÍ²® ÂÁ›.

PART B — (4 × 15 = 60 marks)


9. ‘The changes taking place in socio-cultural environment

in India is a boon for business’ -Discuss.

C¢v¯ \•uõ¯&P»õa\õµ `Ç¼À HØ£mi¸US® ©õØÓ[PÒ Â¯õ£õµzvØS J¸ Áµ¤µ\õu® & A»_P.

10. Explain the political and legal environment of business.

Aµ]¯À ©ØÖ® \mh `Ç¼øÚ £ØÔ ÂÍUPÄ®.

11. Explain the steps taken by Government to improve FDI.

A¢{¯ ÷|µi •u½møh AvP›UP Aµ_ GkUS® •¯Ø]PøÍ ÂÍUPÄ®.

12. How does the Foreign exchange flow prevail in India?

A¢{¯ ÷|µi |õn¯ ©õØÓ® SÔzx C¢v¯ {ø» GßÚ?

13. Explain in detail about Monetary Policy of India.

C¢v¯ |õn¯ öPõÒøPø¯ £ØÔ Â›ÁõP ÂÍUPÄ®.

DE–4001

3

14. ‘Government should play the roles of both regulator and

facilitator of business’ - Discuss.

‘Â¯õ£õµzøu Pmk¨£kzx® ©ØÖ® FUP¨£kzx® £[QøÚ Aµ_ ö\¯À£kzu ÷Ásk®’&A»_P.

15. Explain the concept of globalisation and its impact on

business.

E»P©¯©õUPø» ÂÁ›zx ÁoPzvß «uõÚ uõUPzøu ÂÍUSP.

—————

DE–4002

DISTANCE EDUCATION

M.B.A. (General)/(Semester) DEGREE EXAMINATION,

MAY 2012.

Second Semester

RESEARCH METHODS


PART A — (5 × 8 = 40 marks)


1. Explain the meaning and types of research.

B´Âß ö£õ¸Ò ©ØÖ® ÁøPPøÍ ÂÍUSP.

2. Discuss the meaning and application of scientific methods

in business research.

AÔÂ¯À B´Ä Gß£uß ö£õ¸Ò ¯õx? ÁoP B´ÂÀ, AÔÂ¯À B´Ä •øÓPÎß £¯ß£õmøh ÂÍUSP.

3. Explain the type of hypothesis with examples.

P¸x÷PõÎß £À÷ÁÖ ÁøPPøÍ Euõµn[PÐhß ÂÍUSP.

4. Write a detailed note on review of literature in the field of

corporate management research.

{Ö© ÷©»õsø© öuõhº£õÚ B´ÂÀ, “•ß B´Ä” Gß£x SÔzx Â›ÁõÚ SÔ¨¦ ÁøµP.

5. Explain the advantages and disadvantages of sampling in

business research.

ÁoP B´ÂÀ, “©õv› Gkzu¼ß” (sample) |ßø©PÒ ©ØÖ® SøÓ£õkPÒ ¯õøÁ? ÂÍUSP.

23

DE–4002

2

6. Distinguish between primary data and secondary data

with examples.

•uÀ{ø» uPÁÀPÒ, Cµshõ® {ø»z uPÁÀPÒ CµsiØS® ÷ÁÖ£õk SÔzx Euõµn[PÐhß ÂÍUSP.

7. What are the essentials of a good schedule in data

collection? Explain.

uPÁÀ ÷\P›¨¤ß ÷£õx ÂÚõ £mi¯À •øÓ°ß Ai¨£øh A®\[PÒ ¯õøÁ? ÂÍUSP.

8. Explain the meaning and importance of scaling

techniques in research.

B´ÂÀ, ‘AÍÂhÀ ~m£[PÎß’ ö£õ¸Ò ©ØÖ® •UQ¯zxÁ® SÔzx ÂÍUSP.

PART B — (4 × 15 = 60 marks)


9. Explain the steps involved in the formulation of research

problem.

B´Âß ‘Ai¨£øhU P¸zx’ E¸ÁõUSu¼À EÒÍ £i{ø»PøÍ ÂÍUSP.

10. Discuss the different stages in the process of research

with an example.

B´Âß £À÷ÁÖ {ø»PøÍ Euõµnzxhß ÂÍUSP.

11. Write a detailed note on research design and the factors

influencing the research design.

B´Ä ÁiÁø©¨¤ß ö£õ¸Ò ©ØÖ® AuøÚz wº©õÛUS® PõµoPÒ £ØÔ Â›ÁõP J¸ SÔ¨¦ ÁøµP.

12. Describe the principles and essentials of a good sampling.

J¸ |À» ©õv›ö¯kzu¼ß, öPõÒøPPÒ ©ØÖ® ¤ß£ØÓ¨£h ÷Ási¯ Ai¨£øhPÒ SÔzx ÂÁ›UP.

DE–4002

3

13. Discuss in detail the merits and limitations of interview

techniques in data collection.

uµÄPøÍz vµmh¼À, ÷£mi ÁÈ•øÓPÎß |ßø©PÒ ©ØÖ® SøÓ£õkPÒ ¯õøÁ? ÂÍUSP.

14. Explain the detailed note on pre-testing and its

importance in business research.

ÁoP B´ÂÀ, •ß÷\õuøÚ B´Âß •UQ¯zxÁ® SÔzx ÂÍUSP.

15. Describe the principles of good report writing. What are

the types of research report?

]Ó¢u B´ÁÔUøP°ß öPõÒøPPøÍ ÂÁ›. B´ÁÔUøP°ß £À÷ÁÖ ÁøPPÒ ¯õøÁ?

–––––––––––––––

DE–4003

DISTANCE EDUCATION


MAY 2012.

Second Semester

INTERNATIONAL BUSINESS


PART A — (5 × 8 = 40 marks)


1. Explain the concept and nature of International business.

£ßÚõmk ÁoP® Gß£uß ö£õ¸Ò ©ØÖ® ußø©PøÍ

ÂÍUSP.

2. Describe the different classification of International

business.

£ßÚõmk ÁoPzvß £À÷ÁÖ ÁøPPøÍ ÂÁ›.

3. Explain the basic operations and strategy of MNCs.

£ßÚõmk ÁoP {ÖÁÚ[PÎß Ai¨£øh ö\¯À •øÓPÒ

©ØÖ® AøÁ ÷©ØöPõÒÐ® ²Uvz vÓß •øÓPÒ

BQ¯ÁØøÓ ÂÍUSP.

4. Discuss the marketing management practices of MNCs.

£ßÚõmk ÁoP {ÖÁÚ[PÒ ¤ß£ØÖ® \¢øu°køP

÷©»õsø© |øh•øÓPøÍ ÂÁõvUP.

24

DE–4003

2

5. Explain the ‘NAFTA’ agreement and its impact on the

trading activities of the member states.

‘NAFTA’ Ehß£õmøh²®, EÖ¨¤Úº |õkPÎß ÁoP |hÁiUøPPÎÀ Cuß uõUPzøu²® ÂÍUSP.

6. Explain the industrial policy and foreign direct

investments in India.

C¢v¯õÂß öuõÈØöPõÒøP ©ØÖ® A¯À|õmk ÷|µi •u½k BQ¯Ú SÔzx ÂÍUSP.

7. Discuss the structure and functions of WTO.

WTO&ß Aø©¨¦ ©ØÖ® £oPøÍ ÂÁ›UP.

8. Explain the contents of drafting of arbitration

agreements.

©zv¯ìu Ehß£iUøP u¯õ›zuø»²® Auß \µzxUPÒ SÔzx® ÂÍUSP.

PART B — (4 × 15 = 60 marks)


9. Describe the factors influencing the International

Business.

£ßÚõmk ÁoPzøu wº©õÛUS® PõµoPøÍ ÂÁ›UP.

10. Give a detailed account on regulation of International

business in India.

C¢v¯õÂÀ, £ßÚõmk ÁõoP® «uõÚ \mh ö|Ô•øÓPÒ SÔzx Â›ÁõÚ SÔ¨¦ u¯õº ö\´P.

11. Explain the concept and importance of economic

integration in International business environment.

£ßÚõmk ÁoPa `Ç¼À, ö£õ¸ÍõuõµU Tmhø©¨¤ß ø©¯U P¸zx ©ØÖ® •UQ¯zxÁzøu ÂÍUSP.

DE–4003

3

12. Explain the areas of operation of WTO.

WTO&ß ö\¯À£õkPÎÀ Ah[Q²ÒÍ £À÷ÁÖ ¤›ÄPÒ ¯õøÁ? ÂÍUSP.

13. Explain the environmental aspects in International

trade.

£ßÚõmk ÁoPzvß, `Ì{ø» A®\[PøÍ ÂÍUSP.

14. Explain the state of Indian joint ventures abroad in

detail.

A¯À|õkPÎÀ C¢v¯ CønÂøÚ {ÖÁÚ[PÎß {ø»¨£õmøh ÂÍUSP.

15. Describe the procedure for International commercial

arbitration.

£ßÚõmk ÁoP® \õº¢u ©zv¯ìu |hÁiUøPPÎß ö\¯À•øÓPÒ ¯õøÁ? ÂÁ›.

————————

DE–4004

DISTANCE EDUCATION

M.B.A. (General) / (Semester) DEGREE EXAMINATION,

MAY 2012.

Second Semester

MANAGEMENT INFORMATION SYSTEM


PART A — (5 × 8 = 40 marks)


1. Explain system study in detail.

vmh•øÓ B´øÁ Â›ÁõP ÂÍUSP.

2. Explain the elements of MIS.

MIS&ß TÖPøÍ ÂÍUSP.

3. Discuss the pre-requisites of MIS.

MIS&ß Ai¨£øh ÷uøÁPÒ £ØÔ ÂÁõvUP.

4. Explain the concept of decision support system.

•iöÁkzuÀ BuµÄzvmh •øÓ°ß P¸zvøÚ ÂÍUSP.

5. Write note on communication channel.

uPÁÀ öuõhº¦ FhP® £ØÔ SÔzx GÊxP.

6. Write about electronic mail and interactive video.

ªß Ag\À ©ØÖ® öuõhº¦£hz uPÁÀ £ØÔ GÊxP.

25

DE–4004

2

7. Discuss about Value added networks.

©v¨¦ Tmh¨£mh Áø»¨¤ßÚÀ £ØÔ ÂÁõvUP.

8. Explain the concept of E Commerce.

ªß ÁºzuPzvß P¸zxPøÍ ÂÍUSP.

PART B — (4 × 15 = 60 marks)


9. Explain the steps involved in system analysis and design.

vmh•øÓ B´Ä ©ØÖ® ÁiÁø©¨¦ öuõhº£õÚ |hÁiUøPPøÍ ÂÍUSP.

10. Describe the characteristics and basic requirements of

MIS.

MIS&ß Snõv\¯[PÒ ©ØÖ® Ai¨£øh ÷uøÁPøÍ ÂÁ›.

11. Compare MIS and data processing.

MIS ©ØÖ® uPÁÀ ö\¯À£õk BQ¯ÁØøÓ J¨¤kP.

12. Discuss the recent developments in information

technology.

uPÁÀöuõhº¦ öuõÈÀ ~m£zvß uØ÷£õøu¯ ÁÍºa] £ØÔ ÂÁõvUP.

13. Explain the following :

(a) LAN

(b) WAN.

¤ßÁ¸ÁÚÁØøÓ ÂÍUSP.

(A) LAN

(B) WAN.

DE–4004

3

14. Explain the elements of ERP system in detail.

ERP vmh•øÓ°ß TÖPøÍ Â›ÁõP ÂÍUSP.

15. Discuss the following :

(a) Applications of Internet

(b) Website Management.

¤ßÁ¸ÁÚ SÔzx ÂÁõvUP :

(A) Cøn¯zvß £¯ß£õkPÒ

(B) Cøn¯uÍ ÷©»õsø©.

————————

DE–4005

DISTANCE EDUCATION


MAY 2012.

Third Semester

FINANCIAL MANAGEMENT


PART A — (5 × 8 = 40 marks)


1. Explain the scope of financial management with its

significance.

{v ÷©»õsø©°ß £µ¨ö£Àø»ø¯ Auß

•UQ¯zxÁzxhß ÂÍUSP.

2. What are the principle sources of long term finance for

business enterprises? Explain.

ÁoP {ÖÁÚ[PÐUS }sh Põ» {vz ÷uøÁø¯ §ºzv

ö\´²® ÁÈPÒ ¯õøÁ? ÂÍUSP.

3. Distinguish between shares and debentures.

£[SPÒ ©ØÖ® Phß £zvµ[PÒ Cµshøh²® ÷ÁÖ£kzxP.

4. Explain the meaning and scope of public deposits in

India.

C¢v¯õÂÀ ‘ö£õx©UPÒ øÁ¨¦ {v’ Gß£uß ö£õ¸Ò

©ØÖ® £µ¨ö£Àø»ø¯ ÂÍUSP.

31

DE–4005

2

5. Discuss the concept and types of working capital.

|øh•øÓ ‰»uÚzvß P¸zx ©ØÖ® ÁøPPÒ SÔzx ÂÁõvUP.

6. Explain the concept and importance of capital budget.

‰»uÚ ÁµÄ ö\»Äz vmhzvß ö£õ¸Ò ©ØÖ® •UQ¯zxÁzøu ÂÍUSP.

7. Describe the CAPM method.

CAPM •øÓø¯ ÂÁ›UP.

8. Explain the different types of dividend policies.

£À÷ÁÖ ÁøP £[Põuõ¯U öPõÒøPPøÍ ÂÍUSP.

PART B — (4 × 15 = 60 marks)


9. Explain the regulations relating to raising finance

through public deposits.

‘ö£õx©UPÒ øÁ¨¦ {v’ ‰»® {v vµmkuÀ öuõhº£õÚ ö|Ô•øÓPøÍ ÂÍUSP.

10. Discuss in detail the risk-return trade off.

Chº–Á¸Áõ´ Cøh÷¯¯õÚ öuõhº¦ÓÄ SÔzx ÂÍUSP.

11. Explain the recommendations given in chore committee

report on working capital.

|øh•øÓ ‰»uÚ® öuõhº£õP, Chore Pªmi°ß AÔUøP°À TÓ¨£mkÒÍ £›¢xøµPøÍ ÂÍUSP.

12. Explain the MM theory of capital strucutre.

‰»uÚU Pmhø©¨¦ SÔzu MM ÷Põm£õmiøÚ ÂÍUSP.

DE–4005

3

13. Describe the method of determining weighted average

cost of capital. Give examples. What is watered stock?

ö©õzu \µõ\› ‰»uÚU Qµ¯zøu ©v¨¤hÀ •øÓø¯ ÂÁ›. Euõµn® u¸P. }º© ‰»uÚ® GßÓõÀ GßÚ?

14. Critically examine the various methods of evaluating

capital expenditure proposals. Discuss their merits and

limitations.

‰»uÚ ö\»Äz vmh[PøÍ ©v¨¥k ö\´²® •øÓPøÍ B´P. AÁØÔß |ßø©PÒ ©ØÖ® SøÓ£õkPøÍ ÂÍUSP.

15. Explain James Walter dividend model and its

implications.

÷á®ì ÁõÀmh›ß £[Põuõ¯U ÷Põm£õmk ÁiÁ® £ØÔ ÂÍUSP. Auß uõUPzøu £ØÔ ÂÍUP® u¸P.

–––––––––––––––

DE–4006

DISTANCE EDUCATION


MAY 2012.

Third Semester

PROJECT MANAGEMENT


PART A — (5 × 8 = 40 marks)


1. Explain the meaning and nature of project management.

vmh ÷©»õsø©°ß ö£õ¸Ò TÔ Auß ußø©PøÍ ÂÍUSP.

2. Examine the different types of projects.

vmh[PÎß £À÷ÁÖ ÁøPPøÍ B´P.

3. Discuss in detail the sources for identification of

investment opportunities in India.

C¢v¯õÂß •u½mk Áõ´¨¦UPøÍU PshÔ²® ÁÈ•øÓPøÍ ÂÁ›UP.

4. Describe the steps involved in selection of projects.

vmh[PøÍz ÷uº¢öukzu¼À EÒÍh[Q¯ £i{ø»PøÍ ÂÁ›UP.

5. Examine the objectives of project appraisal.

vmh ©v¨¥miß ÷|õUP[PøÍ B´P.

32

DE–4006

2

6. Examine the meaning of project planning with its

components.

vmh[PøÍ vmhªkuÀ öuõhº£õÚ TÖPøÍ B´P.

7. Write a detailed note on project scheduling.

vmh AmhÁønU SÔ¨¤øÚ ÂÍUP©õP GÊxP.

8. Explain the different forms of project organisation.

vmh Aø©¨¤ß £À÷ÁÖ ÁiÁ[PøÍ ÂÍUSP.

PART B — (4 × 15 = 60 marks)


9. How can you identify that project management as a

profession?

vmh ÷©»õsø©ø¯ J¸ öuõÈ»õP G¨£i PshÔ¯

•i²®?

10. Explain the guidelines issued by planning commission

regarding project formulation.

vmhU SÊÁõÀ öÁÎ°h¨£mkÒÍ vmh E¸ÁõUP®

öuõhº£õÚ ÁÈ•øÓPøÍ ÂÍUSP.

11. Write a note with examples of the following :

(a) Technical appraisal

(b) Managerial appraisal.

¤ßÁ¸® £u[PøÍ GkzxUPõmkhß GÊxP.

(A) ~m£ ©v¨¥k

(B) ÷©»õsø© ©v¨¥k.

DE–4006

3

12. Prepare a project schedule to match the availability of

manpower with an example.

©Ûu ÁÍz÷uõk öuõhº¦øh¯ vmh AmhÁønø¯ GkzxUPõmkhß u¯õ›UP.

13. Explain the methods for tendering and selecting

contractors for projects.

vmh[PÐUPõÚ H»ªkuÀ ©ØÖ® J¨£¢uPõµºPøÍ ÷uº¢öukzuÀ öuõhº£õÚ •øÓPøÍ ÂÍUSP.

14. Explain in detail the factors influencing the project

management.

vmh ÷©»õsø©°øÚ {ºn°US® PõµoPøÍ ÂÍUSP.

15. Explain the project control techniques in detail.

vmhU Pmk¨£õmk ~m£zvøÚ ÂÍUP©õP ÂÁ›.

————————

DE–4007

DISTANCE EDUCATION


MAY 2012.

Third Semester

PRODUCTION AND OPERATIONS MANAGEMENT


PART A — (5 × 8 = 40 marks)


1. Explain production’s relationship with other functional

areas.

EØ£zv xøÓ¯õÚx GÆÁõÖ Cuµ xøÓPÐhß öuõhº¦

öPõskÒÍx?

2. Illustrate the various locational flexibilities.

£À÷ÁÖ ÁøP¯õÚ Ch Aø©Ä ö|Ìa]PøÍ Euõµnzxhß

GÊxP.

3. How does the standardization help manufactures and

buyers of a product?

u¯õ›¨£õÍºPÐUS® Áõ[S£ÁºPÐUS® ö£õ¸mPÎß uµ

{ø»£õk G¢u ÁøP°À EuÂ¯õP EÒÍx Gß£øu

ÂÍUSP.

4. Explain the various types of layout and their functions

and objectives.

Aø©¨¦ vmhzvß £À÷ÁÖ ÁøPPÒ, ö\¯ÀPÒ ©ØÖ®

SÔU÷PõÒPÒ BQ¯ÁØøÓ ÂÍUQ GÊxP.

33

DE–4007

2

5. What are the factors affecting plant location decision?

EØ£zvUPõÚ Chzøu ÷uºÄ ö\´Áøu £õvUS® PõµoPÒ

¯õøÁ?

6. What are the steps involved in the material requirement

planning and control?

‰»¨ö£õ¸Ò ÷uøÁ vmhªhÀ ©ØÖ® Pmk£õk

BQ¯ÁØÔß £À÷ÁÖ £i{ø»PøÍ £ØÔ GÊxP.

7. Write a short note on plant maintenance.

EØ£zv ¤›Ä £µõ©›¨¦ £ØÔ SÔ¨¦ GÊxP.

8. Explain the two types of inventory control systems.

\µUQ¸¨¦ Pmk¨£õmiØPõÚ Cµsk •øÓPøÍ ÂÍUSP.

PART B — (4 × 15 = 60 marks)


9. Explain the factors to be considered at product design

stage. Give your answer with suitable example.

uS¢u Euõµn[PÐhß ö£õ¸Ò ÁiÁø©¨¤ß ÷£õx

Pøh¤iUP ÷Ási¯ £À÷ÁÖ PõµoPøÍ ÂÁ›UPÄ®.

10. Explain the capacity planning and its importance. How

the capacity planning processing carried out in the

manufacturing industry?

öuõÈØ\õø» EØ£zvUS EuÄ® ö\¯À BØÓÀ vmhªkuÀ

©ØÖ® Auß •UQ¯zxÁzøu ÂÍUQ GÊxP.

DE–4007

3

11. Explain the various types of plant layout.

C¯¢vµ Aø©¨¤ß ÁøPPøÍ ÂÁ›UPÄ®.

12. Briefly write short notes :

(a) ABC analysis

(b) PERT and its applications

(c) VED analysis.

]ÖSÔ¨¦ ÁøµP.

(A) ABC £S¨£õ´Ä

(B) PERT ©ØÖ® AuÝøh¯ ö\¯À£õk®

(C) VED £S¨£õ´Ä.

13. Explain the quality control techniques.

uµUPmk¨£õmiß ²UvPøÍ ÂÍUPÄ®.

14. Explain the various forecasting methods.

÷uøÁ •ßPo¨¦ •øÓPøÍ £À÷ÁÖ ÁøPPÍõP ¤›zx GÊxP.

15. Explain the process and equipment selection procedure in

industry.

öuõÈØ\õø»PÎÀ \õuÚ[PøÍ ÷uº¢öukUS® •øÓPøÍ £ØÔ ÂÍUSP.

————————

DE–4008

DISTANCE EDUCATION


MAY 2012.

Third Semester

HUMAN RESOURCE MANAGEMENT


PART A — (5 × 8 = 40 marks)


1. Differentiate human development from human resource

development.

©Ûu ÷©®£õk, ©ÛuÁÍ ÷©®£õk Cµsøh²® ÷ÁÖ£kzxP.

2. Explain the benefits of human resource management to

an organisation.

J¸ {ÖÁÚzvØS ©ÛuÁÍ ÷©®£õmiÚõÀ QøhUS® |ßø©PøÍ ÂÍUSP.

3. What are the methods and techniques of human resource

planning?

©ÛuÁÍ vmhªh¼ß •øÓPÒ ©ØÖ® ~m£[PÒ ¯õøÁ?

4. Write a note on the following :

(a) Job analysis

(b) Job description.

¤ßÁ¸ÁÚ SÔzx ÂÍUPÄøµ ÁøµP.

(A) £o £Szuõ´Ä

(B) £o ÂÁµÚ®.

34

DE–4008

2

5. Explain the methods used in the selection process.

£o¯õÍº ÷uºÄ ö\¯À•øÓ°ß ÁøPPÒ £ØÔ ÂÍUSP.

6. Explain the basic principles of wage and salary

administration.

T¼ ©ØÖ® \®£Í {ºÁõPzvß Ai¨£øhU öPõÒøPPÒ ¯õøÁ?

7. What do you understand by job evaluation? Point out the

merits and demerits of it.

£o ©v¨¤hÀ SÔzx }Âº AÔÁx ¯õx? Auß |ßø© ©ØÖ® wø©PÒ ¯õøÁ?

8. Explain the importance industrial hygiene and safety.

öuõÈØ\õø» _Põuõµ® ©ØÖ® £õxPõ¨¤ß •UQ¯zxÁ® SÔzx ÂÍUSP.

PART B — (4 × 15 = 60 marks)


9. Describe the structure of personnel function in

organisation. Explain its importance.

J¸ {ÖÁÚzvÀ £o¯õÍº \õº £oPÎß Pmhø©¨¦ £ØÔ ÂÁ›. Auß •UQ¯zxÁzøu ÂÍUSP.

10. What factors are considered while forecasting the human

resource needs of the organisation?

J¸ {ÖÁÚzvÀ ©ÛuÁÍ ÷uøÁ°øÚ •ßPo¨¦ ö\´vk® ÷£õx £›^¼UP¨£h ÷Ási¯ PõµoPÒ ¯õøÁ?

11. Explain the steps involved in the process of selection of

personnel in an organisation.

J¸ {ÖÁÚzvÀ £o¯õÍº öu›Ä ö\´¯¨£k® ö\¯À•øÓ°ß £À÷ÁÖ £i{ø»PøÍ ÂÍUSP.

DE–4008

3

12. “Training is a vital aspect of managerial control” –

Discuss.

“÷©»õsø© Pmk¨£õmk¨ £o°À, £o¯õÍ¸US £°Ø]¯ÎzuÀ J¸ •UQ¯ A®\©õS®” & ÂÍUSP.

13. Explain the different types of fringe benefits to the

employees.

£o¯õÍºPÐUS ÁÇ[P¨£k® £À÷ÁÖ ÁøP¯õÚ {v\õº £¯ßPÒ £ØÔ ÂÍUSP.

14. Describe the important measures undertaken by the

agencies promoting labour welfare.

EøÇ¨£õÍº |»øÚ ÷©®£kzx® Aø©¨¦PÒ ÷©ØöPõÒÐ® £À÷ÁÖ |hÁiUøPPÒ ©ØÖ® ÁÈ•øÓPøÍ ÂÁ›.

15. Explain the methods of maintaining personnel records

and reports.

£o¯õÍº öuõhº£õÚ BÁn[PÒ, AÔUøPPÒ •u»õÚÁØøÓ £µõ©›¨£uØPõÚ ÁøPPøÍ ÂÍUSP.

–––––––––––––––

DE–4009

DISTANCE EDUCATION


MAY 2012.

Third Semester

MARKETING MANAGEMENT




1. What is market segmentation? How is it differ from

market aggregation? Explain with examples.

\¢øu¨ £S¨¦ GßÓõÀ GßÚ? Ax, \¢øu öuõS¨¤ÛßÖ

GÆÁõÖ ÷ÁÖ£kQÓx? Euõµn[PÐhß ÂÍUSP.

2. Explain the special features of industrial and service

marketing in India.

C¢v¯õÂÀ öuõÈØ\õø»¨ ö£õ¸mPÒ ©ØÖ® ÷\øÁ¨

ö£õ¸mPÒ \¢øu°h¼ß ]Ó¨¤¯À¦PÒ SÔzx ÂÍUSP.

3. What is marketing mix? Explain the elements of

marketing mix.

\¢øuU P»øÁ GßÓõÀ GßÚ? \¢øuU P»øÁ°ß •UQ¯U

TÓPÒ ¯õøÁ? ÂÍUSP.

4. Describe any two theories of consumer behaviour.

~Pº÷Áõº |hzøu SÔzu H÷uÝ® Ç ÷Põm£õkPøÍ

ÂÁ›UP.

35

DE–4009

2

5. Discuss the meaning and importance of test marketing.

÷\õuøÚ \¢øu°køP°ß ö£õ¸Ò ©ØÖ® •UQ¯zxÁ®

SÔzx ÂÁ›UP.

6. Explain the role of Government in controlling prices in

India.

C¢v¯õÂÀ, Âø» Pmk¨£õmiÀ Aµ]ß £[S SÔzx

ÂÍUSP.

7. “Middlemen can be eliminated, but not their services” –

Discuss.

“Cøhz uµPºPøÍ Â»UP»õ® BÚõÀ AÁºPÎß £oPøÍ

AÀ»” – ÂÍUSP.

8. Describe the steps involved in personal selling.

BÒ\õº ÂØ£øÚ°ß £À÷ÁÖ £i{ø»PøÍ ÂÁ›UP.



9. Explain the bases for segmenting the consumer market.

~Pº÷Áõº \¢øuø¯ £S¨£uØPõÚ Ai¨£øhU PõµoPøÍ

ÂÍUSP.

10. Describe the consumer buying process in detail.

‘~Pº÷Áõº Áõ[S® ö\¯À•øÓ’ £ØÔ Â›ÁõP ÂÍUSP.

11. Explain the marketing strategies during the different

stages of product life cycle.

ö£õ¸Îß ÁõÌUøPa _Ç¼ß £À÷ÁÖ {ø»PÎÀ ÷©ØöPõÒÍ¨£k® \¢øu°køP ²UvzvÓß |hÁiUøPPÒ SÔzx ÂÍUSP.

DE–4009

3

12. Explain the methods of price fixation.

Âø» {ºn°zu¼ß £À÷ÁÖ •øÓPÒ SÔzx ÂÍUSP.

13. Discuss in detail the factors determining channel choice.

\¢øu°køP°À, ÁÇ[PÀ ÁÈPøÍ {ºn°US® PõµoPøÍ Â›ÁõP ÂÍUSP.

14. Explain the evaluation procedure for effectiveness of

advertisement.

ÂÍ®£µzvß vÓøÚ ©v¨¥k ö\´¯ ¤ß£ØÓ¨£k® ö\¯À•øÓ SÔzx ÂÍUP® u¸P.

15. Describe in detail the different forms of sales promotion.

ÂØ£øÚ ÷©®£õk ö\ú¼ß £À÷ÁÖ ÁøPPÒ SÔzx ÂÁ›UP.

————————

DE–4010

DISTANCE EDUCATION


MAY 2012.

Third Semester

STRATEGIC MANAGEMENT


PART A — (5 × 8 = 40 marks)


1. What is business system? Explain with examples.

ÁoP vmh •øÓ GßÓõÀ GßÚ? Euõµn[PÐhß ÂÍUSP.

2. Explain the balancing objectives of business.

ÁoPzvß \©{ø» ÷|õUP[PÒ SÔzx ÂÍUSP.

3. Discuss the meaning and nature or corporate strategy.

{Ö© ²UvzvÓÛß ö£õ¸Ò ©ØÖ® ußø©PÒ SÔzx ÂÁõvUP.


(a) Mission

(b) Goals.

¤ßÁ¸ÁÚ SÔzx ÂÁõvUP.

(A) Ai¨£øh ÷|õUP®

(B) C»USPÒ.

36

DE–4010

2

5. Explain the strategic alternatives.

²UvzvÓÛß £À÷ÁÖ ©õØÖ ÁÈPÒ SÔzx ÂÍUSP.

6. Describe the importance of external growth strategy and

what are the issues involved in it.

¦ÓÁÍº ²Uvz vÓÛß •UQ¯zxÁ® SÔzx ÂÁ›. CvÀ

EÒÍ ]UPÀPÒ ¯õøÁ?

7. Explain the strategy for joint ventures with examples.

CønÂøÚ–öuõhº£õÚ ²UvzvÓøÚ Euõµn[PÐhß

ÂÍUSP.

8. What is ERP and explain its nature and scope in Indian

business environment?

ERP GßÓõÀ GßÚ? C¢v¯ ÁoPU `Ç¼À Auß

ußø©PÒ ©ØÖ® £µ¨ö£Àø»ø¯ ÂÁ›UP.

PART B — (4 × 15 = 60 marks)


9. How do you formulate the strategy for your organization?

E©x {ÖÁÚzvØS ÷Ási¯ ²Uvz vÓøÚ }Âº GÆÁõÖ

E¸ÁõUSÃº?


(a) Portfolio analysis.

(b) BCG matrix.

¤ßÁ¸£ÁØøÓ SÔzx ÂÍUPÄøµ u¸P.

(A) £mi¯À £Szuõ´Ä

(B) BCG ÷©m›Uì.

DE–4010

3

11. Explain the line and staff functions in the organization.

What are the issues involved in it?

J¸ {ÖÁÚzvÀ, ÷|º{ø» ©ØÖ® B÷»õ\P £o¯õÍºPÎß •UQ¯ £oPÒ £ØÔ ÂÍUSP. CøÁ öuõhº£õÚ ]UPÀPÒ ¯õøÁ?

12. Discuss in detail the different methods of change

management.

""©õØÓ® ÷©»õsø©°ß'' £À÷ÁÖ •øÓPÒ SÔzx ÂÁõvUP.

13. What is organizational climate? Why is it important for

the organizational development?

{ÖÁÚa `ÇÀ GßÓõÀ GßÚ? {ÖÁÚ ÷©®£õmiØS Auß Hß •UQ¯zxÁ® ö£ÖQÓx?

14. Explain the procedure for planning strategy in modern

business world.

|ÃÚ ÁoP E»QÀ, vÓß ²Uvz vmhªh¼ß ö\¯À•øÓPøÍ ÂÁ›.

15. Describe the features and applications of ERP.

ERP °ß ußø©PÒ ©ØÖ® £¯ß£õkPøÍ²® Â›ÁõP ÂÁ›.

———————

DE–4011

DISTANCE EDUCATION


MAY 2012.

Fourth Semester

PRODUCT MANAGEMENT


PART A — (5 × 8 = 40 marks)


1. Explain the role of product managers.

EØ£zv ÷©»õÍ›ß £[S £ØÔ ÂÍUQ GÊxP.

2. What is meant by PLC? Explain the various factors of

influence of PLC on product design.

\µUSPÎß ÁõÌUøP `ÇÀ GßÓõÀ GßÚ? \µUS ÁiÁø©¨¤ØS EuÄ® \µUS `ÇÀ PõµoPøÍ ÂÍUSP.

3. Define product planning and control. What are its main

constituents?

EØ£zv vmhªhÀ ©ØÖ® Pmk£õk Áøµ¯Ö. Auß •UQ¯ BUP TÖPøÍ TÖP.

4. Describe the essentials for the successful launch of a new

product.

¦v¯ ö£õ¸øÍ öÁØÔPµ©õP AÔ•P¨£kzxÁuØS ÷uøÁ¯õÚøÁPøÍ ÂÁ›zx GÊxP.

5. Explain the areas of product research.

EØ£zv B´Âß £SvPøÍ £ØÔ ÂÍUQ GÊxP.

411

6. Explain the needs for commercialization.

Â¯õ£õµ ©¯©õUSu¼ß ÷uøÁPøÍ ÂÍUSP.

7. Enumerate the salient features of a product policy.

ö£õ¸m öPõÒøP°ß •UQ¯ TÖPøÍ ÂÁ›.

8. What are the functions packaging?

Pmk©õÚzvß £oPÒ GßÚ?

PART B — (4 × 15 = 60 marks)


9. Explain existing product management.

uØ÷£õxÒÍ ö£õ¸mPÎß ÷©»õsø© GßÓ P¸zøu ÂÍUSP.

10. What are factors involved in product line decision?

ö£õ¸Ò Á›ø\ •iöÁkzu¼À \®£¢u¨£k® PõµoPÒ ¯õøÁ?

11. Explain the scientific process of developing a new

product.

¦v¯ ö£õ¸øÍ E¸ÁõUS®÷£õx ÷©ØöPõÒÍ ÷Ási¯ AÔÂ¯À •øÓPøÍ ÂÍUQ GÊxP.

12. Explain the meaning of test marketing. What are the

process of test marketing?

÷\õuøÚ A[Põi°¯À GßÓõÀ GßÚ? Auß ö\¯À •øÓPøÍ ÂÍUSP.

13. What is product research? Discuss the broad areas of

product research.

ö£õ¸Ò Bµõá] GßÓõÀ GßÚ? AuØPõÚ PÍ[PÒ SÔzx ÂÍUSP.

14. Write short notes on :

(a) Containers

(b) Pipelines

(c) Transport-recent innovation

(d) Bill of lading.

]ÖSÔ¨¦ ÁøµP.

(A) öPõÒP»ßPÒ

(B) SÇõ´ ÁÈPÒ

(C) ÷£õUSÁµzvÀ uØ÷£õøu¯ ¦zuõUP[PÒ

(D) P¨£À µ^x.

15. Discuss about the latest trends in packaging of products.

ö£õ¸Ò Pmk©õÚzvØPõÚ |ÃÚ ÷£õUQøÚ ÂÁõvUP.

————————

DE–4012

DISTANCE EDUCATION


MAY 2012.

Fourth Semester

PROMOTIONAL MANAGEMENT


PART A — (5 × 8 = 40 marks)


1. What are the different methods of sales promotion?

ÂØ£øÚ ÷©®£õmiØPõÚ £À÷ÁÖ •øÓPÒ ¯õx?

2. Differences between advertising and personal selling.

ÂÍ®£µzøu²® BÒ\õº ÂØ£øÚ²® ÷ÁÖ£kzxP.

3. What are the uses of promotional tools?

ÂØ£øÚ¨ ö£¸UP P¸Â°ß £¯ßPÒ ¯õx?

4. Give six process of selling.

ÂØ£øÚ°ß ÷£õx ö\´¯¨£h ÷Ási¯ BÖ Ai¨£øh {ø»PøÍz u¸P.

5. Mention the advantages of advertising to manufactures.

ÂÍ®£µzvß EØ£zv¯õÍºPÐUS HØ£k® |ßø©PøÍU SÔ¨¤kP.

6. Explain the importance of advertising.

ÂÍ®£µzvß •UQ¯zxÁzøu ÂÍUSP.

412

DE–4012

2

7. How and what basis are different sales territories

created?

ÂØ£øÚ ©sh»[PÒ G¢u Ai¨£øh°À G¨£i ÷uõØÖÂUP¨£kQÓßÓÚ.

8. Explain the features of sales promotion?

÷©®£õmk ÂØ£øÚ°ß ußø©PøÍ ÂÍUSP.

PART B — (4 × 15 = 60 marks)


9. Define salesmanship. Enumerate functions of salesmen.

ÂØ£øÚz vÓzvØS C»UPn® u¸P. ÂØ£õsø©°Ú›ß

£oPøÍU SÔ¨¤hÄ®.

10. Explain the objectives, need and advantages of training of

salesmen.

ÂØ£øÚ¯õÍºPÐUS £°Ø] AÎUP¨£kÁuß

÷uøÁø¯²® ÷|õUP[PøÍ²® SÔ¨¤kP.

11. ‘‘Advertising is a social waste’’–Comment.

""ÂÍ®£µ® Jº \‰P Ãs ö\»Ä'' ÂÍUSP.

12. What criteria are used in selecting the media for

advertising?

ÂÍ®£µa \õuÚzøu ÷uº¢öuk¨£uØS £¯ß£kzu¨£k®

Ai¨£øhPÒ ¯õøÁ?

13. What are the test used to measure advertising

effectiveness?

ÂÍ®£µ® ö\´²® vÓøÚ AÎUS® ÷\õuøÚPÒ ¯õøÁ?

DE–4012

3

14. What are the different stages in a buying process of a

consumer?

~Pº÷Áõ›ß öPõÒ•uÀ ö\¯À•øÓ°ß £À÷ÁÖ Pmh[PÒ ¯õx?

15. Discuss the various methods of sales training.

ÂØ£øÚ £°Ø]°ß £À÷ÁÖ ÁøPPøÍ Â›ÁõP ÂÁõvzx GÊxP.

———————

DE–4013

DISTANCE EDUCATION


MAY 2012.

Fourth Semester

MARKETING OF SERVICES


PART A — (5 × 8 = 40 marks)


1. Discuss the nature and characteristics of services.

÷\øÁPÎß ußø© ©ØÖ® ]Ó¨¤¯À¦PÒ SÔzx ÂÁõvUP.

2. Explain the concept of relationship marketing with

examples.

EÓÄ{ø» \¢øu°køP°ß Ai¨£øhU P¸zvøÚ Euõµn[PÐhß ÂÍUSP.

3. Write a detailed note on the levels of service positioning

in the market.

\¢øu°À, ÷\øÁ¨ ö£õ¸mPøÍ •ßøÁ¨£vÀ EÒÍ {ø»PÒ SÔzx Â›ÁõÚ SÔ¨¦ ÁøµP.

4. Explain the basic elements of service marketing mix.

÷\øÁ \¢øu°køP°À, \¢øuU P»øÁ°ß •UQ¯UTÖPÒ £ØÔ ÂÍUSP.

5. Discuss the concept of pricing mix for service marketing.

÷\øÁ \¢øu°køP°À, Âø»U P»øÁ°ß P¸zvøÚ ÂÁõvUP.

413

DE–4013

2

6. Write a detailed note on quality aspects of customer

service.

ÁõiUøP¯õÍº ÷\øÁ öuõhº£õÚ ]Ó¨£®\[PÒ SÔzx J¸ Â›ÁõÚ SÔ¨¦ ÁøµP.

7. ‘‘Tour operators act as wholesalers and travel agents live

retailers’’ – Elucidate.

‘‘_ØÖ»õÁoP {ÖÁÚ[PÒ ö©õzu Â¯õ£õ›PÍõPÄ®, £¯n •PÁºPÒ ]À»øµ Â¯õ£õ›PÍõPÄ® £o¯õØÖQßÓÚº’’ ÂÍUSP.

8. Examine the strategy of banking industry in designing

and delivery services to its customers.

u©x ÁõiUøP¯õÍ¸US ÷\øÁPøÍ vmhªmk ÁÇ[SÁvÀ Á[Q{ÖÁÚ[PÒ øP¯õÐ® ²UvzvÓß SÔzx B´P.

PART B — (4 × 15 = 60 marks)


9. Explain the service market segmentation along with its

process.

÷\øÁ\¢øu¨ £S¨¤øÚ Auß ö\¯À•øÓ÷¯õk ÷\ºzx ÂÍUSP.

10. Discuss the promotion and communication aspects of

service marketing in detail.

÷\øÁ \¢øu°køP°ß ÂØ£øÚ÷©®£õk ©ØÖ® uPÁÀöuõhº¦ A®\[PÒ SÔzx ÂÁõvUP.

11. How do you formulate marketing strategy for services for

your organisation?

E©x {ÖÁÚzvÀ, ÷\øÁ \¢øu°h¼À ÷©ØöPõÒÍ ÷Ási¯ ÁÈ•øÓPøÍ GÆÁõÖ u¯õ›¨¥º?

DE–4013

3

12. Explain the meaning and levels of service positioning in

the market.

\¢øu°À, ÷\øÁ¨ ö£õ¸mPøÍ •ßøÁzuÀ Gß£vß ö£õ¸øÍ²® AvÀ EÒÍ £À÷ÁÖ {ø»PøÍ²® ÂÍUSP.

13. Explain the strategy for marketing of hotel services in

India.

C¢v¯õÂÀ, EnÄ Âkv ÷\øÁPøÍ \¢øu°køP°À ÷©ØöPõÒÍ ÷Ási¯ ²zvzvÓß SÔzx ÂÍUSP.

14. ‘‘Education service marketing is difficult in India’’. Do you

agree with this statement? Why or why not? Explain.

‘‘C¢v¯õÂÀ PÀÂa ÷\øÁPøÍ \¢øu°hÀ ]UP»õÚx’’&CU P¸zvøÚ HØÖU öPõÒQÕµõ? Hß AÀ»x Hß CÀø»? ÂÍUSP.

15. ‘‘Customer is always right’’. Comment on the statement

and discuss its implications while dealing with different

words of customers by service organisations.

‘‘ÁõiUøP¯õÍº G¨÷£õx® \›¯õÚÁ÷µ’’&Cx £ØÔ SÔ¨¦øµ u¸P. ÷\øÁ {ÖÁÚ[PÒ £À÷ÁÖ uµ¨£mh ÁõiUøP¯õÍøµU øP¯õÐ®÷£õx CUP¸zvß uõUP® £ØÔ ÂÁõvUP.

———————

DE–4014

DISTANCE EDUCATION


MAY 2012.

Fourth Semester

MANAGEMENT OF FUNDS


PART A — (5 × 8 = 40 marks)


1. What is meant by effective allocation of funds?

]Ó¢u {v £Qº¢uÎ¨¦ GßÓõÀ GßÚ?

2. What is the difference between leverage and cost of

capital as per the net income approach?

{Pµ Á¸Áõ´ •øÓ°ß Ai¨£øh°À ö|®¦PÒ ©ØÖ® ‰»uÚ]µ¯À GÆÁõÖ ÷ÁÖ£kQÓx?

3. Explain the importance of capital structure.

‰»uÚ Aø©¨¤ß •UQ¯zxÁzvøÚ ÂÍUSP.

4. Define various leverage ratios.

£ÀÁøP¯õÚ ö|®¦÷PõÀ ÂQua \õµ[PøÍ ÂÁ›.

5. Discuss the problems and issues faced in financial

statement analysis.

{v{ø» £S¨£õ´Ä •øÓ°¾ÒÍ ¤µa]øÚPøÍ ÂÁ›.

6. What is the internal rate of return of an investment?

Kº •u½miÀ AP ÂøÍÄ ÂQu •øÓ GßÓõÀ GßÚ?

421

DE–4014

2

7. Discuss the steps involved in decision tree analysis.

öPõÒøP •iÄ £S¨£õ´ÂÀ EÒÍ £iPøÍ ÂÁ›.

8. Explain the mechanics of issuing GDRs.

GDR–I öÁÎ°kÁv¾ÒÍ ~m£[PøÍ ÂÁ›.

PART B — (4 × 15 = 60 marks)


9. Distinguish between business risk and financial risk.

What factors influence business risk?

öuõÈÀ Chº ©ØÖ® {v Chº BQ¯ÁØÔØUQøh÷¯ EÒÍ ÷ÁÖ£õkPøÍ TÖP. öuõÈÀ Chøµ FUSÂUS® PõµoPÒ ¯õøÁ?

10. Discuss the risk-return trade off in financial decisions.

{v \õº •iÄPÎß Chº£õmøh²® Á¸©õÚzøu²® \©ß ö\´²® •øÓø¯ ÂÁõvUP.

11. Discuss the application of security market line (SML) to

the calculation of cost of equity.

÷|ºø© £[SPÎß AhUPzøu PnUQh ¤øn¯ \¢øu Á›ø\ ~m£zøu GÆÁõÖ £¯ß£kzxÁõ´?

12. Describe the procedure for determining the optimal

capital budget.

{øÓ {ø» ‰»uÚzvmhzvøÚ Pøh¤iUS® ö£õÊx PÁÛUP¨£h ÷Ási¯ •øÓPøÍ ÂÍUSP.

13. State the assumptions underlying the CAPM. What is the

empirical evidence on the CAPM?

‰»uÚ ö\õzx Âø»°k® ÷Põm£õmiß (CAPM) AÝ©õÚ[PøÍ TÖP. A®•øÓø¯ TÔ ÂÁ›UP.

DE–4014

3

14. Critically comment on the methods of risk analysis

commonly used in practice.

|øh•øÓ°À Chº£õmøh £k£õ´Ä ö\´¯ £¯ß£kzx® £À÷ÁÖ •øÓPøÍ £ØÔ Pmkøµ ÁøµP.

15. Describe the major documents/instruments used in

international trade.

£ßÚõmk Áõo£zvÀ £¯ß£kzu Ti¯ £À÷ÁÖ BÁn[PøÍ £ØÔ ÂÁ›.

——————————

DE–4015

DISTANCE EDUCATION

M.B.A. (General) /(Semester) DEGREE EXAMINATION, MAY 2012.

Fourth Semester

INVESTMENT ANALYSIS AND PORTFOLIO MANAGEMENT


PART A — (5 × 8 = 40 marks)


1. Write a short note on ‘‘Speculation’’.

‘‘FP ÁoP®’’ £ØÔ ]Ö SÔ¨¦ ÁøµP.

2. What is meant by Portfolio management?

•u½mk¨ £mi¯À ÷©»õsø© GßÓõÀ GßÚ?

3. What do you mean by ‘‘Valuation analysis’’?

‘‘©v¨¥mk £S¨£õ´Ä’’ GßÓõÀ GßÚ?

4. What is meant by ‘‘Technical analysis’’?

‘‘öuõÈÀ~m£ £S¨£õ´Ä’’ GßÓõÀ GßÚ?

5. Explain the various patterns of chart.

Áøµ£h[PÎß £À÷ÁÖ ÁøP¯õÚ ©õv›PøÍ ÂÍUSP.

6. What is ‘‘Markowitz diversification’’?

‘‘©õº÷PõöÁmì ÷ÁÖ£mh Aø©¨¦’’ GßÓõÀ GßÚ?

7. Write short note on efficient market hypotheses.

vÓø© Áõ´¢u \¢øu P¸x÷PõÒ £ØÔ ]Ö SÔ¨¦ ÁøµP.

8. State the need for portfolio audit.

•u½mk¨ £mi¯À uoUøP°ß ÷uøÁø¯ GkzxøµUP.

422

DE–4015

2

PART B — (4 × 15 = 60 marks)


9. Explain the different types of investment.

•u½miß £À÷ÁÖ ÁøPPøÍ ÂÍUSP.

10. What are the steps involved in ‘‘Return analysis’’?

‘‘Á¸Áõ´ £S¨£õ´ÂÀ’’ EÒÍh[Q¯ ÁÈ•øÓPÒ ¯õøÁ?

11. How fundamental analysis is conducted in investment

management?

{v ÷©»õsø©°À Ai¨£øh £S¨£õ´Ä GÆÁõÖ |hzu¨£kQßÓx?

12. Explain ‘‘Dow theory’’ in detail.

‘‘hÆ ÷Põm£õk’’ £ØÔ Â›ÁõP ÂÍUSP.

13. Discuss in detail the ‘‘Risk-return’’ indifferent curves.

‘‘Chº£õk&Á¸Áõ´’’ £ØÔ¯ ©õÖ£k® ÁøÍ÷PõkPÒ £ØÔ ÂÁ›UP.

14. Explain the assumptions and application of ‘‘Capital

asset pricing model’’.

‘‘‰»uÚa ö\õzx Âø» ©õv›’’°ß ³P[PøÍ²®, AuøÚ |øh•øÓ¨£kzx® Âu® £ØÔ²® ÂÍUSP.

15. Discuss the various methods of measuring portfolio

performance.

•u½mk¨ £mi¯ÀPÒ AÍÂku¼À EÒÍ £À÷ÁÖ ÁøP¯õÚ •øÓPøÍ ÂÁ›UP.

———————

DE–4016

DISTANCE EDUCATION


MAY 2012.

Fourth Semester

FINANCIAL SERVICES AND INSTITUTIONS


PART A — (5 × 8 = 40 marks)


1. Define a financial service industry and discuss the kinds

of services rendered by it.

{v\õº ÷\øÁ öuõÈÀ – ÁøµÂ»UPn® u¸P. Ax BØÖ®

£À÷ÁÖ ÁøP ÷\øÁPÒ SÔzx ÂÁ›UP.

2. Explain the functions relating to public and private

placement of capital issues.

•uÀ öÁÎ±kPÎÀ ö£õx ©ØÖ® uÛ JxURkPÒ

öuõhº£õÚ £oPÒ ¯õøÁ?

3. Describe the different schemes of mutual funds in India.

C¢v¯õÂÀ £µì£µ {v°ß £À÷ÁÖ vmhÁøPPÒ £ØÔ

ÂÁ›UP.

4. Explain the concept of credit rating and what are the

objectives of credit rating.

Phß{ø» ©v¨¥miß P¸¨ö£õ¸Ò ©ØÖ® Auß

÷|õUP[PÒ SÔzx ÂÍUSP.

423

DE–4016

2

5. Explain the role of LIC in providing financial services in

India.

C¢v¯õÂÀ {v\õº ÷\øÁPÒ ÁÇ[SÁvÀ B²Ò Põ¨¥mk

{ÖÁÚzvß £[S SÔzx ÂÍUSP.

6. Explain the functions of IDBI.

IDBI&°ß £oPÒ SÔzx ÂÍUSP.

7. Describe the SEBI guidelines for primary market.

•ußø© £[Sa \¢øu öuõhº£õÚ ö\¤ AÎzxÒÍ

ÁÈPõmi ö|Ô•øÓPøÍ ÂÁ›.

8. Explain the functions of stock exchanges in India.

C¢v¯õÂÀ £[Sa \¢øuPÎß £oPøÍ ÂÍUSP.

PART B — (4 × 15 = 60 marks)


9. Explain the services of merchant banking.

ÁoP Á[Q¯›ß ÷\øÁPøÍ ÂÍUSP.


(a) Disclosure norms

(b) Issue underwriting.

¤ßÁ¸ÁÚ SÔzx SÔ¨¦ ÁøµP.

(A) öÁÎ¨£kzxuÀ ö|Ô•øÓPÒ

(B) £zvµ öÁÎ±k EÖv÷¯ØÓÀ.

11. Explain the regulations relating to mutual funds in India.

C¢v¯õÂÀ £µì£µ {v öuõhº£õÚ JÊ[S ö|Ô•øÓPÒ

SÔzx ÂÍUSP.

DE–4016

3

12. Discuss the working of various credit rating agencies in

India.

C¢v¯õÂÀ, Phß{ø» ©v¨¥mk {ÖÁÚ[PÎß ö\¯À£õk

SÔzx ÂÁ›UP.

13. Explain the importance of services, provided by

Investment institutions.

•u½mk {ÖÁÚ[PÒ BØÖ® ÷\øÁPÎß •UQ¯zxÁzøu

ÂÍUSP.

14. Write a detailed note on :

(a) ICICI

(b) IRDBI.

¤ßÁ¸ÁÚ SÔzx ÂÍUPÄøµ u¯õ›UP :

(A) ICICI

(B) IRDBI.

15. Explain the features and role of NSE in India.

C¢v¯õÂÀ ÷u]¯ £[Sa \¢øu°ß ]Ó¨¤¯À¦PÒ ©ØÖ®

Ax BØÖ® £oPÒ SÔzx ÂÍUSP.

———————

DE–4017

DISTANCE EDUCATION


MAY 2012.

Fourth Semester

LABOUR LEGISLATIONS




1. What are the provisions of Factories Act, 1948 relating to

health and safety of workers?

öuõÈ»õÍº _Põuõµ® ©ØÖ® £õxPõ¨¦ SÔzu

öuõÈØ\õø»PÒ \mh® 1948 À EÒÍ \µzxPÒ ¯õøÁ?

2. What are the objectives of Workmen’s Compensation

Act, 1923?

öuõÈ»õÍºPÒ CÇ¨¥mka \mh® 1923–ß ÷|õUP[PÒ

¯õøÁ?

3. What are the functions of employee state insurance

corporation?

öuõÈ»õÍº ©õ{» Põ¨¥mkU PÇPzvß £oPÒ ¯õøÁ?

4. Write a short notes on ‘Industrial Dispute’.

“öuõÈÀ uPµõÖ” £ØÔ ]Ö SÔ¨¦ GÊxP.

431

DE–4017

2

5. Explain the procedure of registering a trade union.

J¸ öuõÈØ\[PzvøÚ £vÄ ö\´²® •øÓ°øÚ ÂÍUSP.

6. Write the provisions for eligibility of bonus and payment

of bonus.

FUPz öuõøP ÁÇ[SÁuØPõÚ Ai¨£øh uSvPÒ ¯õøÁ

©ØÖ® Ax GÆÁõÖ ÁÇ[P¨£kQÓx.

7. What are the functions of factory inspectors?

öuõÈØ\õø» B´ÁõÍ›ß £oPÒ ¯õøÁ?

8. What are the registers maintained under minimum

Wages Act, 1948?

SøÓ¢u£m\ T¼ \mh® 1948–ß £i £µõ©›UP¨£mh

÷Ási¯ £v÷ÁkPÒ ¯õøÁ?



9. What are the provisions of the Factories Act, 1948 related

to welfare of employees?

öuõÈØ\õø»PÒ \mh®, 1948À EÒÍ öuõÈ»õÍº |»®

SÔzu \µzxPÒ ¯õøÁ?

10. Explain the important provisions of workmen

Compensation Act 1923.

öuõÈ»õÍº {Áõµn \mh® 1923–À EÒÍ •UQ¯©õÚ \µzxUPøÍ ÂÍUPÄ®.

11. Write the procedure for settling industrial disputes.

öuõÈØ uPµõÖPøÍz wºzx øÁ¨£x SÔzu ÁÈ •øÓ°øÚ GÊxP.

DE–4017

3

12. Explain in detail the objectives of Employees Provident

Funds and Miscellaneous Provisions Act, 1952.

öuõÈ»õÍº ÷\©|»{v (©ØÖ® Cuµ \µzxUPÒ) \mh® 1952–ß ÷|õUP[PøÍ Â›ÁõP ÂÍUPÄ®.

13. Write the provisions of payment of Gratuity Act relating

to payment of gratuity.

£oUöPõøh AÎ¨¦ \mhzvÀ SÔ¨¤h¨£mkÒÍ £oUöPõøh ÁÇ[SÁx SÔzu \µzxUPøÍ GÊxP.

14. Discuss in detail the significance of understanding labour

legislations in the current globalised economic

environment.

uØö£õÊxÒÍ E»P©¯©õUP¨£mh ö£õ¸Íõuõµ `Ç¼À öuõÈ»õÍº \mh[PøÍ ¦›¢x öPõÒÁvß •UQ¯zxÁzøu Â›ÁõP ÂÍUPÄ®.

15. Write the provisions relating to responsibility for

payment of wages under payment of Wages Act, 1936.

T¼ ÁÇ[S® \mh® 1936ß£i T¼ ÁÇ[SÁuØPõÚ ö£õÖ¨ø£ SÔUS® \µzxPøÍ GÊxP.

————————

DE–4018

DISTANCE EDUCATION


MAY 2012.

Fourth Semester

HUMAN RESOURCE DEVELOPMENT




1. What are the importance of HRM?

©ÛuÁÍ ÷©»õsø©°ß •UQ¯zxÁ® GßÚ?

2. Write short notes on role analysis.

÷Áø»¨£Sv B´Ä ]ÖSÔ¨¦ ÁøµP.

3. What are the objectives of training?

£°Ø]°ß ÷|õUP[PÒ GßÚ?

4. Discuss briefly-Human Resource development in service

sector.

÷\øÁ¨ ¤›ÄPÎÀ ©ÛuÁÍ ÷©®£õmkz xøÓ _¸UP©õP ÂÍUS.

5. What do you mean by the term employee counselling?

£o¯õÍº BØÖ¨£kzxuÀ GßÓ ö\õØöÓõh›ß ö£õ¸Ò ¯õx?

6. What is career planning?

öuõÈ\õº vmh® GßÓõÀ GßÚ?

432

DE–4018

2

7. What is meant by organisational culture?

Aø©¨¤ß P»õa\õµ® GßÓõÀ GßÚ?

8. What are the various functions of HRM?

©Ûu ÁÍ ÷©»õsø©°ß £À÷ÁÖ £oPÒ ¯õøÁ?



9. Explain evolution of Human Resource Development as a

management philosophy.

÷©»õsø©z uzxÁ[PÎß Ai¨£øh°À ©ÛuÁÍ ÷©®£õmkz xøÓ°ß ÁÍºa]ø¯ ÂÍUSP.

10. What is performance appraisal? What are its objectives?

ö\¯À ©v¨¥k GßÓõÀ GßÚ? AÁØÔß ÷|õUP[PÒ ¯õøÁ?

11. Discuss current status and future direction of HRD.

©ÛuÁÍ ÷©®£õmiß uØ÷£õøu¯ {ø» ©ØÖ® GvºPõ» ÁÈPõmkuÀPøÍ¨ £ØÔ Bµõ´P.

12. Explain the nature and scope of Personnel Research.

£o¯õÍº Bµõá]°ß GÀø» ©ØÖ® C¯ØøPz ußø©ø¯ ÂÁ›.

13. Discuss current status and future directions in HRD.

©Ûu ÁÍ ÷©®£õmiß uØ÷£õøu¯ {ø» ©ØÖ® GvºPõ» ÁÈPõmkuÀPøÍ¨ £ØÔ Bµõ´P.


(a) Job evaluation

(b) Job description

(c) Job specification.

DE–4018

3

]ÖSÔ¨¦ ÁøµP :

(A) £o ©v¨¥k

(B) £o Â£µ®

(C) £o ÂÍUP®.

15. Distinguish Personnel management Vs Human Resource

Development.

£o¯õÍº ÷©»õsø©ø¯²®, ©Ûu ÁÍ ÷©®£õmøh²® ÷ÁÖ£kzvU PõmkP.

——————

DE–4019

DISTANCE EDUCATION


MAY 2012.

Fourth Semester

INDUSTRIAL RELATIONS




1. What is trade union? What are the problems of trade

union?

öuõÈØ\[P® GßÓõÀ GßÚ? AÁØÔß ¤µa\øÚPÒ ¯õøÁ?

2. What is Industrial Relation? What are the factors

affecting industrial relations?

öuõÈÀ EÓÄ GßÓõÀ GßÚ? öuõÈÀ EÓøÁ¨ £õvUPUTi¯ PõµoPÒ ¯õøÁ?

3. Explain briefly about the principles of good industrial

relations.

]Ó¢u öuõÈ»P EÓÄU öPõÒøP £ØÔ _¸UP©õP ÂÍUPÄ®.

4. What are the significance of Industrial Relations?

öuõÈ»P EÓÄU öPõÒøP°ß •UQ¯zxÁ[PøÍ GÊxP.

5. What are the functions of International Labour

Organisation?

I.GÀ.K.Âß £oPÒ ¯õøÁ?

433

DE–4019

2

6. What are the causes for Industrial Disputes?

öuõÈ»P \a\µÄPÐUS Põµn[PÒ ¯õøÁ?

7. Write short note on ‘Wages Policy’.

T¼U ÷Põm£õk £ØÔ ]Ö SÔ¨¦ ÁøµP.

8. Write short notes on ‘Conflict Management’.

]Ö SÔ¨¦ ÁøµP : \a\µÄ ÷©»õsø©.



9. Explain in detail about the employees health, safety and

security and the management of conflict.

öuõÈ»õÍºPÎß |ÀÁõÌÄ, £õxPõ¨¦ ©ØÖ® ÷©»õsø©°ß \a\µÄ £ØÔ Â›ÁõP GkzxøµUPÄ®.

10. Explain in detail the structure of the International

Labour Organisation.

£ßÚõmkz öuõÈ»õÍº Aø©¨¤ß Pmhø©¨ø£ Â›ÁõP GkzxøµUPÄ®.

11. What are the various barriers with regard to employee

communication? And how we can overcome such barriers.

öuõÈ»õÍº uPÁÀ öuõhº¤À HØ£hUTi¯ uh[PÀPÒ ¯õøÁ? uh[PÀPÒ ©ØÖ® Cøh³ÖPøÍ GÆÁõÖ |õ® ÷©ØöPõÒÍ»õ®?

12. Explain about the minimum wages act 1948 and its

contents.

Ai¨£øh \®£Ía \mh® 1948–® Auß EÒ AhUP® £ØÔ²® ÂÍUSP.

DE–4019

3

13. What do you mean by workers participation in

management? Explain its position in India.

÷©»õsø©°À öuõÈ»õÍºPÒ £[S ö£ÖuÀ GßÓõÀ GßÚ? C¢v¯õÂÀ Auß {ø» GßÚ?

14. What are the causes of grievances? Explain the

procedures for Grievances Redressal.

öuõÈ»P[PÎÀ SøÓPÒ HØ£hUPõµn® GßÚ? öuõÈ»õÍº SøÓPÒ {Áºzv ö\´¯¨£h ÁÈ•øÓPøÍ ÂÁ›.

15. What is workers education? Explain in detail the

objectives of worker education in India.

öuõÈ»õÍº PÀÂ GßÓõÀ GßÚ? C¢v¯õÂÀ öuõÈ»õÍº PÀÂ°ß SÔU÷PõÒPÒ ¯õøÁ?

–––––––––––––––

DE–4020

DISTANCE EDUCATION


APRIL 2012.

Fourth Semester

OFFICE AUTOMATION


PART A — (5 × 8 = 40 marks)


1. What are the differences between moving and copying a

file?

|Pºu¾US® |PÀ Gkzu¾US® EÒÍ ÷ÁÖ£õkPÒ ¯õx?

2. Explain the advantages of using Ms-Word.

G®–Gì ÷Áºkß |ßø©PøÍ ÂÁ›.

3. What are the different way to create a word document?

G¢u G¢u ÁÈPÎÀ BÁn[PøÍ Ms-Word –À

E¸ÁõUP»õ®?

4. Explain the procedure for creating and copying formulas

in Ms-Excel.

G®.Gì. GUìö\À¼À `zvµ[PøÍ E¸ÁõUS® ©ØÖ®

|Pö»kUS® •øÓ°øÚ ÂÁ›.

441

DE–4020

2

5. What are the various types of charts that are available in

Ms-Excel?

Ms-GUé¼À EÒÍ £À÷ÁÖ ÁøP¯õÚ Áøµ£h[PÒ ¯õøÁ?

6. Explain the database creation in Ms-Access.

Ms-BUéê¾ÒÍ uPÁÀ uÍ® E¸ÁõUSuÀ £ØÔ ÂÁ›.

7. How do you create table in Ms-Access? Explain entering

and editing data in a table.

G®.Gì BUéêÀ AmhÁøn E¸ÁõUSÁx G¨£i? AvÀ

uPÁÀPøÍ EÒÏkuÀ ©ØÖ® ©õØÓ® ö\úÀ £ØÔ ÂÁ›.

8. What are the presentation file in Powerpoint?

£Áº £õ°siÀ ÷Põ¨¦PøÍ öÁÎ¨£kzx® •øÓPÒ

¯õøÁ?

PART B — (4 × 15 = 60 marks)


9. Explain the procedure for the following :

(a) Creating a short cut icon

(b) Renaming, copying and moving a document.

RÌPõs£ÚÁØÔß ÁÈ•øÓPøÍ ÂÍUSP.

(A) _¸UP©õÚ •øÓ°À ]ßÚ[PøÍ E¸ÁõUS®•øÓ

(B) J¸ BnÁzøu ©Öö£¯›kuÀ, |Pö»kzuÀ ©ØÖ®

|PºzxuÀ.

10. Explain briefly Faxing and E-mailing documents.

ÂøµÄ Ag\À ©ØÖ® ªßÚg\À £ØÔ _¸UP©õP ÂÁ›.

DE–4020

3

11. Outline the tool bars in Ms-Word.

G®.Gì ÷ÁºmiÀ EÒÍ P¸Â £møhø¯ öÁÎ¨£kzxP.

12. What are the uses of point preview tools in Excel?

Explain.

£õ°sm ¦ÒÎ £õºøÁPÎß £¯ß£õmøh ÂÍUSP.

13. Explain the mathematical and financial functions in

Excel with examples.

GUìö\À¼À Pou ö\¯À£õkPÒ ©ØÖ® {v \®£¢u©õÚ ö\¯À£õkPøÍ Euõµnzxhß ÂÍUSP.


(a) How will you merge an access table with word

letter?

(b) Write short note on Power Point.

RÌPshÁØøÓ ÂÁ› :

(A) GÆÁõÖ BUéê¾ÒÍ £mi¯ø» ÷Áºm Pizuzxhß Cøn¨£õ´?

(B) JÎ {ø» ÂÍUP® (£Áº £õ°sm) £ØÔ ]Ö SÔ¨¦ ÁøµP.

15. Explain the process of creating and running a

Power Point.

£Áº £õ°siÀ E¸ÁõUSuÀ ©ØÓ® ö\¯À£kzxuÀ GÆÁõÖ Gß£øu ÂÍUSP.

————————

DE–4021

DISTANCE EDUCATION


MAY 2012.

Fourth Semester

INTERNET PROGRAMMING AND WEB DESIGN




1. How to develop intranet applications?

CßmµõöÚmiß £¯ß£õkPøÍ E¸ÁõUSÁx GÆÁõÖ?

2. Explain about encryption process.

GßQ›¨\ß ö\¯À£õmøh ÂÍUSP.

3. Write note on CGI.

CGI £ØÔ SÔ¨¦ GÊxP.

4. Explain about VB Script.

VB ìQ›¨m&I ÂÍUSP.

5. Discuss about SGML.

SGML&I ÂÁõvUP.

6. Explain shockwave and lingo.

Shockwave ©ØÖ® lingo BQ¯ÁØøÓ ÂÍUSP.

442

DE–4021

2

7. How to create Netscape Navigator applications?

ö|mì÷P¨ ÷|Â÷Pmh›ß £¯ß£õkPøÍ GÆÁõÖ E¸ÁõUSÁx?

8. Explain images and hyperlinks.

C÷©áì ©ØÖ® øP£º¼[U BQ¯ÁØøÓ ÂÍUSP.



9. Discuss about dynamic graphics.

øhÚªU Qµõ¤Uì £ØÔ ÂÁõvUP.

10. Describe Internet programming.

Cshºö|m ¦÷µõQµõª[øP ÂÁ›.

11. Explain the features of Java.

JavaÂß ]Ó¨¤¯À¦PøÍ ÂÍUSP.

12. Explain Internet scripting language.

Cshºö|m ìQ›¨m ö©õÈø¯ ÂÍUSP.

13. Write brief note on HTML.

HTML £ØÔ Â›ÁõÚ SÔ¨¦ GÊxP.

14. How to create ActiveX control to activate a web page?

Áø»zuÍ £UP[PøÍ ö\¯À£kzu BUiÆ&GUì Psm÷µõø» E¸ÁõUSÁx GÆÁõÖ?

15. Explain animation in detail.

AÛ÷©\øÚ Â›ÁõP ÂÍUSP.

————————

DE–4022

DISTANCE EDUCATION


MAY 2012.

Fourth Semester

MULTIMEDIA APPLICATIONS




1. Discuss about multimedia platforms.

©Ài«i¯õ ¤Íõm£õº® £ØÔ ÂÁõvUP.

2. Write short note on commercial tool.

ÁoP E£Pµn[PÒ £ØÔ ]Ö SÔ¨¦ GÊxP.

3. Explain non-temporal media types.

Non-temporal «i¯õ ÁøPPøÍ ÂÍUSP.

4. Explain about extended images.

Â›ÁõUP¨£mh C÷©øá ÂÍUSP.

5. Write about DVI in detail.

DVI £ØÔ Â›ÁõP GÊxP.

6. Describe objects and classes.

B¨ö\Umì ©ØÖ® QÍõìPøÍ ÂÁ›.

443

DE–4022

2

7. Explain about transform classes.

mµõßì£õº® QÍõìPøÍ ÂÍUSP.

8. Write brief note on CD family.

CD–Sk®£® £ØÔ Â›ÁõÚ SÔ¨¦ GÊxP.



9. Explain the components of multimedia.

©Ài«i¯õÂß £õP[PøÍ ÂÍUSP.

10. Explain Analog and Digital audio.

•øÓø© ©ØÖ® Gso»UP Bi÷¯õ BQ¯ÁØøÓ

ÂÍUSP.

11. Discuss the following :

(a) JPEG.

(b) MPEG.

¤ßÁ¸ÁÚÁØøÓ ÂÁõvUP.

(A) JPEG.

(B) MPEG.

12. Explain media classes and transform classes.

«i¯õ QÍõì ©ØÖ® mµõßì£õº® QÍõì–I ÂÍUSP.


(a) Format Classes.

(b) Component classes.

DE–4022

3

¤ßÁ¸ÁÚÁØøÓ ÂÍUSP.

(A) L£õº÷©m QÍõéì

(B) Põ®¨÷£õnßm QÍõéì.

14. Write brief note on Media Organization.

«i¯õ J¸[Qøn¨¦ £ØÔ Â›ÁõÚ SÔ¨¦ GÊxP.

15. How to use media in real world?

{PÌPõ» E»QÀ «i¯õøÁ GÆÁõÖ £¯ß£kzxÁx?

–––––––––––––––

DE–4023

DISTANCE EDUCATION


MAY 2012.

Fourth Semester

MANAGEMENT CONTROL SYSTEM




1. What is meant by management control?

÷©»õsø© Pmk¨£õk GßÓõÀ GßÚ?

2. What are the various types of organisations?

£À÷ÁÖ ÁøP¯õÚ {ºÁõP Aø©¨¦PÒ ¯õøÁ?

3. Discuss the different types of organisations in behaviour.

|hÁiUøP°ß Ai¨£øh°À £»uµ¨£mh {ÖÁÚ[PøÍ

£ØÔ ÂÍUSP.

4. Explain the process for expenses control.

ö\»ÄPøÍU Pmk¨£kzxÁuØPõÚ ö\¯À •øÓ°øÚ

ÂÍUSP.

5. How to implement the control?

Pmk¨£õmøh ö\¯À£kzxÁx GÆÁõÖ?

6. What is investment centre? Explain it.

‰»uÚ ø©¯® GßÓõÀ GßÚ? CuøÚ ÂÍUSP.

452

DE–4023

2

7. How to analyses the report?

AÔUøPø¯ A»_® •øÓø¯¨ £ØÔ GÊxP.

8. Write a short note on ‘non profit organisations’.

“C»õ£ ÷|õUQÀ»õ Aø©¨¦PÒ” £ØÔ ]ÖSÔ¨¦ GÊxP.



9. Mention the important aspects of management control

process.

÷©»õsø© Pmk¨£õmk Aø©¨¤ß •UQ¯ A®\[PøÍ

ÂÁ›.

10. What are the various types of control? Explain them.

Pmk¨£õmk •øÓ°ß £À÷ÁÖ ÁøPPÒ ¯õøÁ? AÁØøÓ

ÂÍUSP.

11. How budgeting plays an important role in management

control?

÷©»õsø© Pmk¨£õmiØS ÁµÄ ö\»Ä AÔUøP°ß

•UQ¯zxÁzøu ÂÍUSP.

12. Explain the requirements of management control

structure.

÷©»õsø© Pmk¨£õmk Aø©¨ø£ E¸ÁõUSÁuØPõÚ

÷uøÁPøÍ ÂÍUSP.

13. Explain the nature of key variables.

•UQ¯ PõµoPÎß C¯Ø¤¯À¦PøÍ GÊxP.

DE–4023

3

14. Describe the relationship between management

information system and management control.

÷©»õsø©z uPÁÀ Aø©¨¤ØS® ©ØÖ® ÷©»õsø© Pmk¨£õmiØS® Cøh÷¯¯õÚ öuõhº¤øÚ ÂÁ›UP.

15. Give the importance of information system in decision

making.

•iöÁkUS® •øÓ°À, uPÁÀ Aø©¨¤ß •UQ¯zxÁzøu GÊxP.

–––––––––––––––

DE–4024

DISTANCE EDUCATION


MAY 2012.

Fourth Semester

QUALITY MANAGEMENT




1. What are the functions of quality?

uµzvß ö\¯À £s¦PÒ ¯õøÁ?

2. Discuss the characteristics of statistical process control.

¦ÒÎ¯À ö\¯À Pmk¨£õmiß £s¦PøÍ Bµõ´P.

3. What are the objectives of quality management?

uµ÷©»õsø©°ß ÷|õUP[PÒ ¯õøÁ?

4. Explain the constitution and functions of quality circles.

uµzxøÓ°ß Aø©¨¦ ©ØÖ® ÷Áø»PøÍ ÂÁ›.

5. Write short notes on quality manual.

uµUøP÷¯k – ]Ö SÔ¨¦ ÁøµP.

6. Maintaining quality is a competitive advantages. Discuss.

‘‘uµzøu {ø»¨£kzxuÀ’’ ÷£õmi¯õÍ¸UPõÚ AÝT»® Bµõ´P.

453

DE–4024

2

7. Explain the concept of quality cost.

uµzvØS® Âø»US® EÒÍ öuõhº¤øÚ ÂÁ›.

8. Write short notes on : Quality circles.

uµ ÂÍUP® – ]Ö SÔ¨¦ ÁøµP.



9. Briefly explain 6-Sigma concept.

6–]U©õ P¸zxUPøÍ ÂÁ›.

10. Discuss – Total quality control system Vs. total quality

management system.

ö©õzu uµUPmk¨£õmka \õuÚ® Vs ö©õzu uµ ÷©»õsø©a

\õuÚ® Bµõ´P.

11. Give a schematic view of total quality model and also

explain its components.

•Êø© uµ ©õv›°ß ö\¯À•øÓz vmhzøu²® ©ØÖ®

AuøÚ EÒÍh[Q¯ £Sv°øÚ²® ÂÁ›.

12. What is total quality management? What are its

elements? Explain.

ö©õzu uµ ÷©»õsø© GßÓõÀ GßÚ? Auß EmTÖPÒ

¯õøÁ? ÂÍUSP.

13. Define ISO 9000 series. What are the components of

ISO 9000 series? Explain them in brief.

ISO 9000 Á›ø\°øÚ Áøµ¯Ö. ISO 9000 Á›ø\°ß

£SvPøÍ ÂÁ›.

DE–4024

3


(a) Just in time (JIT)

(b) Total Quality Management (TQM).

]Ö SÔ¨¦ ÁøµP :

(A) JIT

(B) TQM.

15. How do you integrate quality into strategic management?

Discuss.

EUv ÷©»õsø©°ß uµzøu GÆÁõÖ Cønzx •Êø©¯õUSÁõ´? ÂÁ›.

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Documents

MBA (General) (Semester)