Lenovo Thinkpad T410-X201 QRC

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The quality challengeIt’s an all too familiar challenge for quality and

IT departments: focusing on value and innovationand at the same time making informed releasedecisions based on business requirements. Meetingthis challenge becomes impossible when qualityorganizations lack visibility and control over disparatesystems, resulting in inefficient and redundant testingdue to missing information, shifting priorities, andrushed deadlines. To solve this problem, quality and ITdepartments must evaluate their quality managementpractices and make a deliberate effort to adopt amore strategic quality management approach that willresult in more predictable and higher valued services.

This begins with your quality department consideringquality management best practices that focus on thefollowing initiatives:

• Rapidlyadoptingqualitylifecyclemanagementpractices that are appropriate for your company’smaturity and needs, using fewer resources andless capital

• Introducingstandardizationsthatdrivegreaterutility and value from existing assets

•Adoptingsustainablepracticestomeet

regulatory compliance

• Communicatingthesolution’svalueandreturterms that resonate with stakeholders

In an increasingly competitive environment, wherIT is being asked to do more with less, expectatioare high to cost effectively on board solutions.Organizations are also being challenged to showbenefits back to the business, increase scale, andmanage costs as solutions grow and mature – allin spite of increasingly complex demands, reducbudgets, shrinking timelines, and fewer personne

Solution overviewHPQualityCenteronSaaSbringsitalltogether–theadvantagesofSaaSandHPQualityCenter,amarket-leading solution for quality management. QualityCenteristrustedbyorganizationsaroundworld to help:

• Bringstructuretotestingprojectsandcreateacentral information repository

• Makeinformedreleasedecisionswithreal-timkey performance indicators (KPIs) and reports

• Alignqualitywithbusinessobjectivesthroughstrategic risk-based testing

HPQualityCenteron Software-as-a-Service

HPQualityCenteronSoftware-as-a-Service(SaaS)is your on-demand solution for quality lifecycle management.



Today, with so much to do and so little budget to doitwith,HPQualityCenterprovidesyourqualityandIT organizations with one of the most comprehensive

solutions to consolidate your test assets and developan end-to-end quality approach, giving your qualitydepartment total visibility into your testing efforts inrelationship to application readiness. In addition,HPQualityCenteronSaaSuniquelybenefitsfrombreakthrough role definition and administrativecapabilities to streamline these tasks.

TheHPQualityCenteronSaaSsolutionhelpscustomersquickly and cost effectively address their qualitymanagement needs. The service model that HP SaaShas pioneered simplifies adoption for customers andhas been shown to double industry enterprise adoption

rates.AsthelargestandlongesttenuredSaaSproviderin IT management software today, HP offers an array ofbusinesstechnologyoptimization(BTO)productsandsolutions and allows you to experience the full benefitsofHPQualityCenterwithouttheneedforinfrastructureinvestments or extensive administrative staff training.

The service is delivered remotely and securely throughthe Internet, eliminating the need for onsite hardwareand administration, and provides 24x7 support aroundtheglobe.YoucanbeginusingyourHPQualityCenteron SaaS solution in a matter of weeks versus months –

allowing your quality team to focus on business outcomesratherthanrunningsoftware.AndshouldyoueverdecidetomoveyourHPQualityCentersolutionin-houseormove from on-premise to SaaS, HP SaaS provides a cost-effective and painless process to assist with the move.

HPSaaSincludesaTechnicalAccountManager(TAM)to help you accelerate usage and drive adoption tomaximizethefullvalueofHPQualityCenter.HPTAMsare IT Infrastructure Library (ITIL) certified and ready tomentor your IT and quality teams on the most currentqualitylifecyclemanagementbestpractices.Theirjobisto not only see you get the support you need throughout

the term of your service, but to also drive adoption acontinual process improvement.

Our team manages the world’s largest solutiondeployments and is tightly integrated with HP softwaresearch and development teams to leverage theirsupport. Our commitment to you throughout the termthe service is to set up, monitor, and facilitate succesOur number-one goal is to help you successfully adoHPQualityCenterthroughalower-costSaaSmodelreap the benefits of this powerful software.

Powerful benefits A solution to meet your business needs

• ScalableHPQualityCenterproductionenviron

• FullsupportforallcoreHPQualityCentermodulea complete application lifecycle management solu

• Advancedadministrativeandauditcapabilitexclusive only to SaaS users

• Integrationwithon-premiseapplicationsoroHP SaaS applications, as required

Service you can rely on

• Bestpracticestoprovideglobal-class business continuity

• 24x7accesstoHPSaaScustomersupport• Fullysecuredenvironmentatthepeople,proc

data, network, and physical level

Ongoing expertise to help guide your success

• Qualitylifecyclemanagementembeddedbestprathat reduce the need for extensive configuration

• ITIL-certifiedtechnicalaccountmanagerwhodrives adoption and provides continuity

• VerificationofIT-initiatedchanges,reducingto the environment

Key benefits• Easytoworkwith:Takeadvantageofanon-demand

solution with ongoing guidance from experts.

• Costeffective:Seeareductionofupto25-percentontotalcost of ownership compared to on-premise implementations,

while accelerating and doubling adoption.• Lessrisk:Usetheleadingqualitymanagementsolution

managed with mature global-class practices supportedaround the clock.



Service offerings that make senseHPSaaSprovidescost-effectiveserviceofferingsforyourcompany’squalityneeds.Bothasubscriptionpricingmodelandaservice-

nlymodelcanbeusedifyoualreadyhavelicensesavailable.Thetwoserviceconfigurationoptionsare:basicandadvanced.Allonfigurations, including HP integrations (functional testing, service test, etc.) can be priced as a subscription or as service-only.

Service offering

One-year basic One-year advanced Three-month advanc

HP SaaS infrastructure services

24x7 customer support • • •

Scheduled maintenance and upgrades • • •Data backup and retention • • •

Projectlimitation(additionalprojectsmaybepurchased) 1projectperconcurrentuser Unlimited Unlimited

Projectarchiving $ • •

HPQualityCenterPremierEditionavailability N/A •1 •1

HP SaaS operational services

Disaster recovery • • •

Changeandcapacitymanagement • • •

Performance management • • •

Security and audit management • • •

HPSaaSQualityCenteradvancedadministration

Self-service credential management • • •

Flexibleandscalableusermanagement • • •

Security policy enforcement • • •

Rolesegregationanddefinition • • •

Audittrailofprojectmanagementactivities • •

Audittrailofusermanagement • •

HP SaaS service delivery components

Kickoff,projectplan,onboard,enable,checkpoints • • •

Delta enablement of upgrade features • • •

Ongoing mentoring and guidance sessions2 up to 4 per term3 • •

HPQualityCenterproductfeatureenablement up to 4 per term3 8 per term 2 per term

CustomizedHPQualityCenterprojecttemplatedesignandbuildservice N/A • •

Quarterly user group meetings N/A • N/A

HP SaaS reporting

System usage reports • • •

Customreports 2 per term 4 per term 1 per term

ntegration capability (condensed list)

Businessprocesstesting $ •1 •1

Service test management $ •1 •1

Functionaltesting,servicetest,qualityassuranceinspect $ •1 •1

Quality control synchronizer integration $ • •

CentermanagementforHPQualityCenter N/A $ N/A

Changeimpacttesting N/A $ $

SolutionmanagerEIintegration N/A $ $

Optional environments

On-demand staging environment $ • N/A

Dedicated staging environment $ $ $

Unifiedfunctionaltestingconcurrentlicenseserver $ $ $

Optional term license utilization options

Functionaltestingconcurrentlicense $ $ $

Service test concurrent license $ $ $

mplementation Support

On-premise migration to HP SaaS $ $ $

Additionalguidanceandtrainingsessions $ $ $

Additionalcustomreports $ $ $

AdditionalcentermanagementforHPQualityCenterconfigurations N/A $ N/A

Assumesproperentitlements

Includes strategic mentoring, technical mentoring, and monthly public enablement sessions

Basicservicecustomersmayselectuptofoursessionsbetween”ongoingmentoringandguidance”or“HPQualityCenterproductfeatureenablement’



To learn more, visit www.hp.com

Technology for better business outcomes

©2009Hewlett-PackardDevelopmentCompany,L.P.Theinformationcontainedhereinissubjecttochangewithout notice. The only warranties for HP products and services are set forth in the express warranty statementsaccompanying such products and services. Nothing herein should be construed as constituting an additionalwarranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

October 2009

ContactandorderinginformationFororderinginformationforHPQualityCenteronSaaS, contact your HP Software sales representative.To find an HP Software sales office or reseller nearyou, visit www.managementsoftware.hp.com/buy.

FormoreinformationonHPQualityCenteronSaaS,visit www.hp.com/go/saas/qc.

FormoreinformationonHPQualityCenter,visit

www.hp.com/go/quality.

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Lenovo Thinkpad T410-X201 QRC