Kama Oyeshiku-King & Karen Gibbs-Love 2018. 8. 10.آ  Kama Oyeshiku-King, MSG Kama has been in the field

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Text of Kama Oyeshiku-King & Karen Gibbs-Love 2018. 8. 10.آ  Kama Oyeshiku-King, MSG Kama has been in the...

  • FRIENDLY NOT FRIENDS

    Kama Oyeshiku-King & Karen Gibbs-Love

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  • Kama Oyeshiku-King, MSG

     Kama has been in the field of gerontology for over 30 years. Studying at Hampton

    University and the University of Southern California, Kama has dedicated her life and

    profession to helping seniors and advocating on behalf of this population. Kama has

    worked in various fields in Gerontology including positions at the Alzheimer’s

    Association, SCAN Health Plan, City of Los Angeles Department of Aging, and

    BrownRichards & Associates EAP. She has also worked as a Service Coordinator

    (including supervisor and grant writing) for the last 15 years. Kama was a member of

    the 2016 AASC Conference planning committee. She is a member of AASC and

    Leading AGE Georgia.

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  • Karen Gibbs-Love, MSG

    Karen is a Resident Wellness Director at Western Seniors Housing Management in

    Southern California. She has been in the field of Aging for over 20 years, studying at

    the University of Detroit Mercy and later at California State University Fullerton.

    Karen has worked in Senior Housing as a Service Coordinator for over 10 years,

    gaining a profound appreciation for the wide range of obstacles and opportunities

    awaiting most seniors. She has focused on developing practical approaches to

    empower seniors in the areas of self-determination, education, health, and wellness.

    Karen was co-presenter at the AASC Conference in Dallas, TX in 2014 and is a

    member of both AASC and Leading Age California.

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  • Kama Oyeshiku-King, MSG

    Kama-C. Oyeshiku-King

    Service Coordinator

    Briarcliff Oaks

    2982 Briarcliff Road, NE

    Atlanta, GA 30329

    404-634-3263 (phone)

    404-634-1133 (fax)

    Kama.oyeshiku-king@briarcliffoaks.org

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  • Karen Gibbs-Love, MSG

    Resident Wellness Director

    Our Lady of Guadalupe

    17103 Magnolia Street

    Fountain, Valley, CA 92708

    714-843-6338 (phone)

    714-848-8643 (fax)

    klove@wshmgmt.com

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  • Learning Objectives

    Tools to assist you in being

    friendly and not friends with your

    residents.

    Understand how to provide help

    without crossing boundaries.

    Knowing your company’s polices.

    What to do when you cross into

    the “friend zone.”

    How to treat each resident in a

    fair and friendly manner.

    How to build trust with your

    residents.

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  • Is it okay to hug and or kiss our residents?

    Can this be misconstrued the wrong way?

    What does this have to do with being friendly not friends?

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  • Friendly not Friends can be a hard concept to grasp.

    We want to be friendly to our residents.

    Being friendly is easy. Can be misinterpreted as a

    true friendship.

    Being friends with residents can be a recipe for

    disaster!

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  • The upside of friendly not friends.

    It makes our job easier by setting boundaries.

    We can serve our residents in a more fair and

    honest way.

    Our residents are clear on what we can and will do

    to assist them.

    The professional relationship remains professional.

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  • The downside of friends not friendly.

    It can blur the lines in our daily tasks.

    It can show favoritism to the residents we serve.

    They will think they deserve to be treated

    “special.”

    The professional relationship becomes more casual.

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  • How do we set boundaries with the population we serve?

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  • Setting Boundaries … 101

    Learn how to say “no” in a clear

    and concise way.

    Make sure you address residents

    in a professional way. (Mr., Ms.,

    or Mrs., unless asked otherwise).

    Make a conscious decision to

    treat each resident in a fair

    manner.

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  • Can I be friends with

    residents and have

    boundaries at the same

    time?

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  • Have these situations happened to you?

    Can I have a ride?

    Can I borrow a few dollars?

    Can I use your phone (personal) to call my relative?

    Please take these few dollars… I know you need them for_____?

    The other staff did it, why can’t you?

    I won’t tell anyone… just remember me next time_____?

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  • “I friended you…”

    How do you deal with residents on social media wanting to “friend” you? Is it ever OK?

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  • Have you gone too far…?

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  • Do you need to reel it back in?

    Ask yourself this..

    When did I cross the

    line?

    How did this happen?

    Will other

    residents/staff notice?

    How can I pull back?

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  • WHAT DO YOU THINK?

    CAN BEING FAIR,

    FRIENDLY,

    AND FRIENDS CO-EXIST?

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  • Can you build trust with your residents without being friends?

    https://bcimedia.com/wp-

    content/uploads/2016/02/consistency-Trust-

    Stock-Image-2.29.2016.jpg

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  • How can we be friendly to those who speak another language?

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  • If all else fails… check your employee handbook and HUD guidelines!

    What are your

    companies

    polices on

    boundaries ?

    What are the

    HUD

    guidelines?

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  • Reference & Resources

    www.parsonsgroupinc.com (Can

    caregivers be friends with residents?)

    www.medscape.com (Why you can’t be

    friends with your patients)

    www.willowtreecounselling.ca (Why

    your counselor is not your friend)

    www.psychologytoday.com Tips to

    create healthy boundaries)

    AASC Program Manual for

    Service Coordinators: Section 2:

    Safety, Self Care and Risk

    Avoidance for SC’s & Gifts

    Offered From Residents.

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  • QUESTIONS & DISCUSSION

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