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Kaiser Permanente Postgraduate Administrative Fellowship Program

Kaiser Permanente Postgraduate Administrative Fellowship ... · Why Kaiser Permanente? 6 July 24, 2018 2017 Annual Report. Kaiser Permanente Fellowship Regions 7 July 24, 2018 •

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Page 1: Kaiser Permanente Postgraduate Administrative Fellowship ... · Why Kaiser Permanente? 6 July 24, 2018 2017 Annual Report. Kaiser Permanente Fellowship Regions 7 July 24, 2018 •

Kaiser Permanente PostgraduateAdministrative Fellowship Program

Page 2: Kaiser Permanente Postgraduate Administrative Fellowship ... · Why Kaiser Permanente? 6 July 24, 2018 2017 Annual Report. Kaiser Permanente Fellowship Regions 7 July 24, 2018 •

2 July 24, 2018

Table of Contents

Kaiser Permanente as an Organization

Program Overview

Getting More Information

Q & A

Page 3: Kaiser Permanente Postgraduate Administrative Fellowship ... · Why Kaiser Permanente? 6 July 24, 2018 2017 Annual Report. Kaiser Permanente Fellowship Regions 7 July 24, 2018 •

3 July 24, 2018

Kaiser Permanente as an Organization

Kaiser Permanente exists

to provide high-quality,

affordable health care

services and to improve

the health of our

members and the

communities we serve.

Page 4: Kaiser Permanente Postgraduate Administrative Fellowship ... · Why Kaiser Permanente? 6 July 24, 2018 2017 Annual Report. Kaiser Permanente Fellowship Regions 7 July 24, 2018 •

4 July 24, 2018

Kaiser Permanente Business ModelMembers

Kaiser Foundation Health Plan

Permanente Medical GroupsKaiser Foundation Hospitals

Page 5: Kaiser Permanente Postgraduate Administrative Fellowship ... · Why Kaiser Permanente? 6 July 24, 2018 2017 Annual Report. Kaiser Permanente Fellowship Regions 7 July 24, 2018 •

5 July 24, 2018

Kaiser Permanente Across the Country

Washington Region

Northwest Region

Northern California

Region

Southern

California

Region

Colorado RegionMid-Atlantic

States Region

Georgia Region

Hawaii

Region

KP Fast Facts (updated 3/2018)

• Membership – 12.2 Million

• Hospitals – 39

• Employees – 213,087

• Physicians – 22,080

• Nurses – 57,141

• Medical Offices & Other Facilities – 680

Page 6: Kaiser Permanente Postgraduate Administrative Fellowship ... · Why Kaiser Permanente? 6 July 24, 2018 2017 Annual Report. Kaiser Permanente Fellowship Regions 7 July 24, 2018 •

Why Kaiser Permanente?

6 July 24, 2018

2017

Annual Report

Page 7: Kaiser Permanente Postgraduate Administrative Fellowship ... · Why Kaiser Permanente? 6 July 24, 2018 2017 Annual Report. Kaiser Permanente Fellowship Regions 7 July 24, 2018 •

Kaiser Permanente Fellowship Regions

7 July 24, 2018

• 21 Medical Centers

• 242 Medical Office Buildings

• 4,284,011 Members

Northern California

• 15 Medical Centers

• 227 Medical Office Buildings

• 4,538,427 Members

Southern California

• 2 Medical Centers

• 57 Medical Office Buildings

• 606,511 Members

Northwest Region

*Data as of March 2018

Page 8: Kaiser Permanente Postgraduate Administrative Fellowship ... · Why Kaiser Permanente? 6 July 24, 2018 2017 Annual Report. Kaiser Permanente Fellowship Regions 7 July 24, 2018 •

Learning Objectives▪ Hospital and Outpatient Operations

▪ Health System Strategy

▪ Performance Improvement

▪ Physician & Staff Relations

▪ Managing in a union environment

▪ Leadership skills

▪ Analytic skills

▪ Communication skills

▪ Financial Performance

▪ Driving performance in Care Experience through Voice of the Customer

8 July 24, 2018

Benefits

▪ Executive leader mentorship

▪ Unparalleled experience and exposure

▪ Networking

▪ Personalized growth

Page 9: Kaiser Permanente Postgraduate Administrative Fellowship ... · Why Kaiser Permanente? 6 July 24, 2018 2017 Annual Report. Kaiser Permanente Fellowship Regions 7 July 24, 2018 •

Comparing Program Structure

9 July 24, 2018

NCAL SCAL Northwest

Duration 12-18 months 24 months 12 months

# Fellows ~ 3 ~ 6 ~ 1

Structure

6 months each

i. Medical Group

ii. KFH

iii. *Regional Office

*optional

8 months each

i. Medical Group

ii. Regional Office

iii. KFH

6 months each

(choose 2)

i. Health Plan Regional

Operations

ii. Hospital Operations

iii. Medical Dental

Integration (Optional)

Degree

Also actively seeks MSN,

PhD, or DNP

A minimum of 1 year

experience in a clinical

setting is required

http://adminfellowship.kp.org

All graduate degrees in healthcare administration

(i.e. MHA, MPH, or MBA)

Page 10: Kaiser Permanente Postgraduate Administrative Fellowship ... · Why Kaiser Permanente? 6 July 24, 2018 2017 Annual Report. Kaiser Permanente Fellowship Regions 7 July 24, 2018 •

10 July 24, 2018

SCAL Fellowship Overview

Sample

Work/Projects

Mentorship and

Support

Fellowship

Opportunities

• Interim manager roles

• KP School of Medicine

• KP Target Clinics across

SCAL

• Innovative Behavioral

Health management

portal for contract

therapist network

• SCAL's first medical

center Throughput

Department

• Hospital readmission

quality management

playbook

• Support Services Care

Experience program

• Technology Business

Management - reducing

IT application total costs

• Reimagining Ambulatory

Design

• High visibility and

accessibility

• Mentorship from formal

preceptor and other

senior leaders

• Involvement in

executive-level

meetings, conferences,

and decision-making

• Robust alumni network

• "Alumni Buddies"

• 2nd year-1st year

"Fellow Buddies"

• Advocacy from Program

Director and Program

Sponsors

• Genuine interest and

involvement in

Fellowship from SCAL

executive leadership

• Fellowship Exchange

• Tours of new and

notable KP facilities

• Attendance to internal

events and conferences

• Sponsorship to external

conferences and

educational

opportunities

• Improvement Advisor

training (= Six Sigma)

• KP business

resource groups (e.g.

GenKP)

• "Improving/Contributing

to the Fellowship"

• Friendship and bonding

outside of work

Page 11: Kaiser Permanente Postgraduate Administrative Fellowship ... · Why Kaiser Permanente? 6 July 24, 2018 2017 Annual Report. Kaiser Permanente Fellowship Regions 7 July 24, 2018 •

11 July 24, 2018

NCAL Fellowship Experience – Quan Pham

Why I chose the KP Administrative Fellowship▪ Live among the community I serve

▪ Gain in-depth and broad exposure to US healthcare system

▪ Passion for leadership

1 – Medical Group 2 – Hospital 3 – Regional Office Other Opportunities

▪ Managing MRI

modality

▪ Leadership

Workload

▪ ED to Imaging

Throughput

▪ Total Joints

Home Recovery

▪ Crisis

Stabilization Unit

▪ 3-year Strategy

Plan

▪ Conferences

and leadership

off-sites

▪ EMT training

Page 12: Kaiser Permanente Postgraduate Administrative Fellowship ... · Why Kaiser Permanente? 6 July 24, 2018 2017 Annual Report. Kaiser Permanente Fellowship Regions 7 July 24, 2018 •

12 July 24, 2018

NW Fellowship Experience – Jorge EsquivelWhy I chose the KP Administrative Fellowship:

•KP's involvement with the community

•Passionate employees

•Industry leader

▪ 1st Rotation: KPB Regional Office

▪ Preceptor: David Lake, Vice President Health

Plan Operations and Strategy

▪ Project: Network Adequacy

▪ 2nd Rotation: KPB Regional Office, Hospitals,

Clinics, & Telehealth Center

▪ Preceptor: Wendy Watson, Vice President

Ambulatory Care and Clinical Services

▪ Project: Advice and Message Management

Page 13: Kaiser Permanente Postgraduate Administrative Fellowship ... · Why Kaiser Permanente? 6 July 24, 2018 2017 Annual Report. Kaiser Permanente Fellowship Regions 7 July 24, 2018 •

13 July 24, 2018

Post-Fellowship Examples

Next Roles

Service Unit Manager/ Department Administrator/ Director

- Medical Group Administration

- Primary Care and Specialty Services

- Inpatient Nursing* (RN required)

- Support Services

- Care Experience

Internal Consultant

- Quality and Operations Support

- Business Consulting & Implementation

- Executive Consulting

- Managerial Consulting

Project/Program Manager

- Medical/Dental Integration

- Practice Leader

Fellowship

Page 14: Kaiser Permanente Postgraduate Administrative Fellowship ... · Why Kaiser Permanente? 6 July 24, 2018 2017 Annual Report. Kaiser Permanente Fellowship Regions 7 July 24, 2018 •

14 July 24, 2018

Application Opens

August 1, 2018

Application Due

September 28, 2018

Decision

Oct/Nov 2018

Start Date

June/July 2019

Application Timeline (2019 entry)

QualificationsAll graduate degrees conferred between July 1, 2018 - June 30, 2019.

*Degrees from accredited programs are preferred.

Application Materials▪ Online application: general

information, resume, essay, personal statement

▪ 2 letters of recommendation (academic and professional)

▪ Transcript from graduate school

http://adminfellowship.kp.org

Page 15: Kaiser Permanente Postgraduate Administrative Fellowship ... · Why Kaiser Permanente? 6 July 24, 2018 2017 Annual Report. Kaiser Permanente Fellowship Regions 7 July 24, 2018 •

15 July 24, 2018

NCAL

E-mail Inbox:

[email protected]

adminfellowship.kp.org

SCAL

E-mail Inbox:

[email protected]

Northwest

E-mail Inbox:

[email protected]

Thank you for your interest.