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Kaiser Permanente PostgraduateAdministrative Fellowship Program
2 July 24, 2018
Table of Contents
Kaiser Permanente as an Organization
Program Overview
Getting More Information
Q & A
3 July 24, 2018
Kaiser Permanente as an Organization
Kaiser Permanente exists
to provide high-quality,
affordable health care
services and to improve
the health of our
members and the
communities we serve.
4 July 24, 2018
Kaiser Permanente Business ModelMembers
Kaiser Foundation Health Plan
Permanente Medical GroupsKaiser Foundation Hospitals
5 July 24, 2018
Kaiser Permanente Across the Country
Washington Region
Northwest Region
Northern California
Region
Southern
California
Region
Colorado RegionMid-Atlantic
States Region
Georgia Region
Hawaii
Region
KP Fast Facts (updated 3/2018)
• Membership – 12.2 Million
• Hospitals – 39
• Employees – 213,087
• Physicians – 22,080
• Nurses – 57,141
• Medical Offices & Other Facilities – 680
Why Kaiser Permanente?
6 July 24, 2018
2017
Annual Report
Kaiser Permanente Fellowship Regions
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• 21 Medical Centers
• 242 Medical Office Buildings
• 4,284,011 Members
Northern California
• 15 Medical Centers
• 227 Medical Office Buildings
• 4,538,427 Members
Southern California
• 2 Medical Centers
• 57 Medical Office Buildings
• 606,511 Members
Northwest Region
*Data as of March 2018
Learning Objectives▪ Hospital and Outpatient Operations
▪ Health System Strategy
▪ Performance Improvement
▪ Physician & Staff Relations
▪ Managing in a union environment
▪ Leadership skills
▪ Analytic skills
▪ Communication skills
▪ Financial Performance
▪ Driving performance in Care Experience through Voice of the Customer
8 July 24, 2018
Benefits
▪ Executive leader mentorship
▪ Unparalleled experience and exposure
▪ Networking
▪ Personalized growth
Comparing Program Structure
9 July 24, 2018
NCAL SCAL Northwest
Duration 12-18 months 24 months 12 months
# Fellows ~ 3 ~ 6 ~ 1
Structure
6 months each
i. Medical Group
ii. KFH
iii. *Regional Office
*optional
8 months each
i. Medical Group
ii. Regional Office
iii. KFH
6 months each
(choose 2)
i. Health Plan Regional
Operations
ii. Hospital Operations
iii. Medical Dental
Integration (Optional)
Degree
Also actively seeks MSN,
PhD, or DNP
A minimum of 1 year
experience in a clinical
setting is required
http://adminfellowship.kp.org
All graduate degrees in healthcare administration
(i.e. MHA, MPH, or MBA)
10 July 24, 2018
SCAL Fellowship Overview
Sample
Work/Projects
Mentorship and
Support
Fellowship
Opportunities
• Interim manager roles
• KP School of Medicine
• KP Target Clinics across
SCAL
• Innovative Behavioral
Health management
portal for contract
therapist network
• SCAL's first medical
center Throughput
Department
• Hospital readmission
quality management
playbook
• Support Services Care
Experience program
• Technology Business
Management - reducing
IT application total costs
• Reimagining Ambulatory
Design
• High visibility and
accessibility
• Mentorship from formal
preceptor and other
senior leaders
• Involvement in
executive-level
meetings, conferences,
and decision-making
• Robust alumni network
• "Alumni Buddies"
• 2nd year-1st year
"Fellow Buddies"
• Advocacy from Program
Director and Program
Sponsors
• Genuine interest and
involvement in
Fellowship from SCAL
executive leadership
• Fellowship Exchange
• Tours of new and
notable KP facilities
• Attendance to internal
events and conferences
• Sponsorship to external
conferences and
educational
opportunities
• Improvement Advisor
training (= Six Sigma)
• KP business
resource groups (e.g.
GenKP)
• "Improving/Contributing
to the Fellowship"
• Friendship and bonding
outside of work
11 July 24, 2018
NCAL Fellowship Experience – Quan Pham
Why I chose the KP Administrative Fellowship▪ Live among the community I serve
▪ Gain in-depth and broad exposure to US healthcare system
▪ Passion for leadership
1 – Medical Group 2 – Hospital 3 – Regional Office Other Opportunities
▪ Managing MRI
modality
▪ Leadership
Workload
▪ ED to Imaging
Throughput
▪ Total Joints
Home Recovery
▪ Crisis
Stabilization Unit
▪ 3-year Strategy
Plan
▪ Conferences
and leadership
off-sites
▪ EMT training
12 July 24, 2018
NW Fellowship Experience – Jorge EsquivelWhy I chose the KP Administrative Fellowship:
•KP's involvement with the community
•Passionate employees
•Industry leader
▪ 1st Rotation: KPB Regional Office
▪ Preceptor: David Lake, Vice President Health
Plan Operations and Strategy
▪ Project: Network Adequacy
▪ 2nd Rotation: KPB Regional Office, Hospitals,
Clinics, & Telehealth Center
▪ Preceptor: Wendy Watson, Vice President
Ambulatory Care and Clinical Services
▪ Project: Advice and Message Management
13 July 24, 2018
Post-Fellowship Examples
Next Roles
Service Unit Manager/ Department Administrator/ Director
- Medical Group Administration
- Primary Care and Specialty Services
- Inpatient Nursing* (RN required)
- Support Services
- Care Experience
Internal Consultant
- Quality and Operations Support
- Business Consulting & Implementation
- Executive Consulting
- Managerial Consulting
Project/Program Manager
- Medical/Dental Integration
- Practice Leader
Fellowship
14 July 24, 2018
Application Opens
August 1, 2018
Application Due
September 28, 2018
Decision
Oct/Nov 2018
Start Date
June/July 2019
Application Timeline (2019 entry)
QualificationsAll graduate degrees conferred between July 1, 2018 - June 30, 2019.
*Degrees from accredited programs are preferred.
Application Materials▪ Online application: general
information, resume, essay, personal statement
▪ 2 letters of recommendation (academic and professional)
▪ Transcript from graduate school
http://adminfellowship.kp.org
15 July 24, 2018
NCAL
E-mail Inbox:
adminfellowship.kp.org
SCAL
E-mail Inbox:
Northwest
E-mail Inbox:
Thank you for your interest.
