Embed Size (px)
Kaiser Permanente PostgraduateAdministrative Fellowship Program
▪ We’ll be getting started shortly.
▪ Please disable your cameras and mute your microphones.
2
Table of Contents
Kaiser Permanente as an Organization
Program Overview
Fellowship Experience & Application Process
Q & A
August 20, 2019
3 August 20, 2019
Kaiser Permanente as an Organization
Kaiser Permanente exists
to provide high-quality,
affordable health care
services and to improve
the health of our
members and the
communities we serve.
4 August 20, 2019
Kaiser Permanente Business ModelMembers
Kaiser Foundation Health Plan
Permanente Medical GroupsKaiser Foundation Hospitals
5 August 20, 2019
Kaiser Permanente Across the Country
Washington Region
Northwest Region
Northern California
Region
Southern
California
Region
Colorado RegionMid-Atlantic
States Region
Georgia Region
Hawaii
Region
KP Fast Facts (as of 7/15/19)
• Membership – 12.3 Million
• Hospitals – 39
• Employees – 217,712
• Physicians – 22,914
• Nurses – 59,127
• Medical Offices & Other Facilities – 697
Why Kaiser Permanente?
6 August 20, 2019
2018 Annual Report
Kaiser Permanente Fellowship Regions
7 August 20, 2019
• 21 Medical Centers
• 251 Medical Office Buildings
• 4,389,705 Members
Northern California
• 15 Medical Centers
• 233 Medical Office Buildings
• 4,613,881 Members
Southern California
• 2 Medical Centers
• 59 Medical Office Buildings
• 624,708 Members
Northwest Region
*Data as of July 2019
Locations
8 August 20, 2019
NCAL
SCAL
NW
Learning Objectives
▪ Hospital and Outpatient Operations
▪ Health System Strategy
▪ Performance Improvement
▪ Physician & Staff Relations
▪ Managing in a Union Environment
▪ Leadership Skills
▪ Analytic Skills
▪ Communication Skills
▪ Financial Performance
▪ Driving Performance in Care Experience through Voice of the Customer
9 August 20, 2019
Benefits
▪ Executive Leader Mentorship
▪ Unparalleled Experience and Exposure
▪ Networking
▪ Personalized Growth
Comparing Program Structure
10 August 20, 2019
NCAL SCAL Northwest
Duration 12-18 months 24 months 12 months
# Fellows ~ 5 ~ 6 ~ 2
Structure
6 months each
i. Medical Group
ii. Hospital
iii. *Regional Office
*optional
8 months each
i. Medical Group
ii. Regional Office
iii. Hospital
4 months each
i. Health Plan
Operations &
Strategy
ii. Ambulatory Care
iii. Medical Dental
Integration
DegreeAlso actively seeks
candidates with nursing
experience (RN/MSN) &
US Military experience
http://adminfellowship.kp.org
All graduate degrees in healthcare administration
(i.e. MHA, MPH, or MBA)
11 August 20, 2019
SCAL Fellowship ExperienceAmanda Markusson
Medical Group Regional Office Hospital
• Interim Manager
• Strategic Planning
• Departmental re-
structuring
• Supply Chain Strategy
• Behavioral Health RAD
Building Support Services
• Enhanced Recovery After
Surgery
• High Utilizer Support
Strategy
• KP School of Medicine
• Target Clinics
• Behavioral Health
• IT
• Strategy
• Operations
• Finance
• Community Health
• Support Services
• Quality
• Interim Manager
• Throughput Department
• Simulation-Based Care
Experience
• Quiet at Night HCAHPS
• Length of Stay for
complex surgery
population
• Patient Advisory
Committee
• Service area strategic
plan
SCAL Features
• Alumni buddies and alumni network
• 2nd year fellow buddies
• SCAL TouchPoint Series
• Regional Fellowship Exchange
• Sponsored conferences and off-sites
• GenKP networking
• Six Sigma training
• Social events outside of work
12 August 20, 2019
NCAL Fellowship Experience – Bill Zhang
Why I chose the KP Administrative Fellowship▪ Contribute to the mission of taking care the Total Health of our community
▪ Grasp the comprehensive operations of the premier health system in the US
▪ Understand the potential to leverage data & technology to improve care delivery
1 – Hospital 2 – Medical Group 3—Program Office Other Opportunities
▪ Interim Manager Revenue Cycle
▪ Inpatient Utilization Optimization Strategy
▪ Workflow Redesign of Surgical Instrument
▪ Medication Education-HCAHPS
▪ Interim Manager Sleep Medicine
▪ Video Production: Joy in Work at San Jose
▪ New Employee Orientation Redesign
▪ Warm Checkout--Patient Experience
▪ National Social Health Strategic Roadmap
▪ Member social needs data platform build
▪ Social Determinants of Health intervention pilots
▪ Food for Life & Housing Stability
▪ Internal & External Conferences
▪ Leadership off-sites & shadow
▪ Medical Interpreter Certification
▪ Human-Centered Design certificate
▪ Leadership Coaching
13 August 20, 2019
NW Fellowship Experience
Projects and Roles
Professional
Development
Opportunities
• Interim Assistant Department
Administrator
• Project Manager
• Alternative Chest Pain Pathway
• Strategic Campus Planning
• Regional Quality Report for KP Board of
Directors
• Urgent Care Nursing Role Redesign
• Care Delivery Recognition Program
• After Hours OP Stat Imaging
• Medication Barcode Scanning in the
Ambulatory Setting
• Care Delivery
• Nurse Treatment Redesign
• Lane County Expansion
and KP/PeaceHealth Partnership
• Led Kaizen Events
• Six Sigma
Green Belt
Certification
• Project
Management
Training
• Conferences
14 August 20, 2019
Post-Fellowship Examples
Next Roles
Service Unit Manager/ Department Administrator/ Director
- Medical Group Administration
- Primary Care and Specialty Services
- Inpatient Nursing* (RN required)
- Support Services
- Care Experience
Internal Consultant
- Quality and Operations Support
- Business Consulting & Implementation
- Executive Consulting
- Managerial Consulting
Project/Program Manager
- Medical/Dental Integration
- Practice Leader
Fellowship
15 August 20, 2019
Application Opens
August 1, 2019
NW: August 5, 2019
Application Due
September 26, 2019
NW: September 27, 2019
Decision
Oct/Nov 2019
Start Date
June/July 2020
Application Timeline
QualificationsAll graduate degrees conferred between July 1, 2019 - June 30, 2020.
*Degrees from accredited programs are preferred.
Application Materials▪ Resume, essay, personal statement
▪ 2 letters of recommendation (academic and professional)
▪ Unofficial graduate transcript
❖ NCAL & SCAL: Apply online at http://adminfellowship.kp.org
❖ NW: Apply online at http://jobs.kp.org position title “Administrative
Fellow”
How to Apply
16 August 20, 2019
NCAL
adminfellowship.kp.org
SCAL
Northwest
Questions?
