Justin-Vinh Doan Industrial Engineer Consultant, West Monroe Partners

Justin-Vinh DoanIndustrial Engineer Consultant, West Monroe Partners

© 2014 West Monroe Partners | Reproduction and distribution without West Monroe Partners prior consent prohibited

About Us

Workforce Optimization (WFO) Solution Line Delivers Industrial Engineering

solutions in various industries:• Retail• Healthcare• Distribution

Justin Doan B.Sc. Industrial Engineering from École

Polytechnique de Montréal Engineered Labor Standards expertise

West Monroe Partners


PICKING AN ITEM

“…taking and collecting articles in a specified quantity before shipment to satisfy customers’ orders” – WikipediaEssential information:•Assignment number•Location (item)•Quantity


PRESENTATION OBJECTIVES

• Introduce present and future picking technologies• Present pros and cons of these technologies


AGENDA

1. Introduction2. List/Label picking3. Radio-Frequency/ Scan picking4. Pick-to-light5. Pick-by-voice6. Hybrid technologies7. Pick-by-vision (Data Glasses)8. 5 min Q&A


LIST/LABEL PICKING

A WMS pre-printed paper list or label stackLow-cost solutionEasy implementationFull view of the picking order information


List/label picking

No real time status of order progressCluttered handsLow order/picking accuracyRisk of dropping, losing labels/listDifficult to track shorts/mark outs


RADIO-FREQUENCY/ SCAN PICKING

Screen equipped barcode scanning unit+++ Order/Picking accuracyPermanently Linked with WMS systemDisplays different order informationMany adaptations (Ring, gauntlet, gun, etc.)


RADIO-FREQUENCY/ SCAN PICKING

Cluttered hands (Unless wrist mounted)Requires concentration to read/input informationRe-scan frequencySmall screen display = small fontsOnly few lines can be shown


PICK-TO-LIGHT

Light-directed picking with indicator equipped shelves 100% uncluttered and hand free methods Mostly used for small velocity items Used in unit picking and pick-to-belt Good order/picking accuracy Natural way of working


PICK-TO/BY-LIGHT

High cost per slot implementation/maintenanceOne order in the section at one time Managing balance between sections can be challengingThe equipment needs to be 100% functional


PICK-BY-VOICE

Order instructions are dictated through a headset Hands-free methods Natural way to pick item Improved picking/inventory accuracy Used in warehouse with low pick density Continuous connection with the WMS


PICK-BY-VOICE

Order instructions are dictated through a headsetNo visual display of informationNoisy environmentUnknown accentRepeat frequencyLong process time


HYBRID TECHNOLOGIES

I. RF and voice

I. Pick-to-light and voice

II. Label and RF


FUTURE TECHNOLOGY – PICK-BY-VISION (DATA GLASSES)

Augmented Reality Heads-Up Display (HUD) unit Hands-free technology WMS interacts visually with reality Hybrid technology (Visual, RF and Voice) Immersive technology


FUTURE TECHNOLOGY – PICK-BY-VISION (DATA GLASSES)

Early stages of the product developmentRisk of information display overload

Importance of User Interface and Experience


HOME WORK

Review how crucial information is being transmitted to the employee


CONCLUSION

Transmitting the right information to decide quickly Using the appropriate technology to inform Mobile technology is important Technology represents reality


Reference List

Slide 3 – "Voice Picking Made Easy." Voice Picking Made Easy. Warehouse & Logistics News, 14 June 2012. Web. 30 May 2014. http://warehousenews.co.uk/2012/06/voice-picking-made-easy-2/

Slide 4 - Levin, Lior. "6 Pros And Cons Of Google+ For Small Business." 6 Pros And Cons Of Google+ For Small Business. VIRALBLOG.COM, 03 May 2012. Web. 30 May 2014. http://www.viralblog.com/online-marketing/6-pros-and-cons-of-google-for-small-business/

Slide 6 - Silberrad, Guy. "Metro 2033 Review « GamingBolt.com: Video Game News, Reviews, Previews and Blog." GamingBoltcom Video Game News Reviews Previews and Blog. Gaming Bolt, 01 May 2010. Web. 30 May 2014. http://gamingbolt.com/metro_2033_review_xbox360

Slide 8 - PULSE Logistics Systems. "Burson Automotive Showcases It's New Greenfield DC." Burson Automotive Showcases It's New Greenfield DC. PULSE :pgistics Systems, May-June 2007. Web. 30 May 2014. <http://www.pulse.com.au/index.cfm?objectid=DFFC1BE4-C09F-2487-2E0CD653DFD3A59C>.

Slide 8 - http://www.barcodesinc.com/symbol/wt4090.htm Slide 9 - http://

www.dematic.com/ap/Products/By-Brand/Dematic-Real-Time-Logistics/Mobile-Data-Computers/RF-Barcode-Scanner/page35511.htm

Slide 9 - http://www.smartmobilepos.com/barcode-readers/linea-pro-5-iphone-ipod-scanner?zenid=2fe21fbad3e460c0693c0f2e988c4834

Slide 10 - http://www.abelwomack.com/engineering-services/pick-to-light-systems/ Slide 11 - http://www.interlogic.co.nz/a-hardware_technologies_pick_to_light.html Slide 12 - http://www.dematic.com/bausteine.net/i/18596/T5SRX.jpg?width=220 Slide 12 - http://www.bevindustry.com/keywords/5990-vocollect Slide 13 - http://www.123rf.com/photo_20539593_puzzled-call-center-agent-wearing-headset.html Slide 14 – http://communities.motorolasolutions.com/community/north_america/fresh_ideas_enterprise/

blog/2014/03


Reference List

Slide 14 - http://mhlnews.com/technology-amp-automation/light-and-voice-combine-pickup-picking-s-pace Slide 15 - http://augmentedblog.wordpress.com/tag/digital-support-system/ Slide 16 - http://ironman3news.com/pictures/

Documents

Justin-Vinh Doan Industrial Engineer Consultant, West Monroe Partners