Introduction to Human Resource Management in the Hospitality

Industry

VEE JAY C. DALISAY

HRM for Hospitality

MW 1700 – 1830 H

Room 503

Hospitality and tourism has acquired

the distinction of being the world’s largest industry

What is wrong with the pictures?

There are no

PEOPLE

In hospitality….

What is HRM all about?

HRM Course Outline

PRELIMINARY PERIOD

MIDTERM PERIOD SEMI-FINAL PERIOD

FINAL PERIOD

Introduction to Human Resource Management• Nature of Human

Resource Management

• Evolution of Human Resource Management

• Roles and Duties of the Human Resource Manager

Human Resource Planning and Organization• Essentials of HR

Planning• Analyzing the Work

Environment

Personnel Management• Recruitment and

Selection Process• Compensation and

Benefits Administration

• Evaluating and Measuring Performance

• Discipline, Counseling and Exiting the Organization

Training and Organizational Development• Training Programs• Career Planning and

DevelopmentIndustrial Relations• Tourism and

Hospitality Labor Market

• Managing Diversity• Labor Relations

Global and Local Challenge in Human Resource Management• Best Practices and

Special Topics in Human Resource Management

• Human Resource Management Trends