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IBM Tivoli Software: Maximo, Tririga, SCCD - myeam.rumyeam.ru/3Lecture_Maximo/2_IBM_Tivoli_Software... · IBM Tivoli Software: Maximo, ... Smart Infrastructure Что такое FM?

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  • 2014 IBM Corporation

    IBM Tivoli Software: Maximo, Tririga, SCCD

    Timur Mukharyamov PhD, Maximo Practitioner, GBS Senior consultant.., , [email protected]

    mailto:[email protected]

  • 2014 IBM Corporation

    Smart Infrastructure

    IBM Tivoli Software

    IBM Maximo Asset Management 7.5.

    IBM Tririga 10.X

    IBM SmartCloud Control Desk 7.5.

    2 IBM Tivoli Software: Maximo, Tririga, SCCD

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    Smart Infrastructure

    FM? Facility management (FM)

    IFMA - International Facilities Management Association , - .

    NASA - National Aeronautics and Space Administration- , , , , , , .

    EFNMS - European Federation of National Maintenance Societies - , , IT-, , , .

    CEN - European Committee for Standardization , .

    BIFM British Institute of Facilities Management .

    3 IBM Tivoli Software: Maximo, Tririga, SCCD

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    FM

    4 IBM Tivoli Software: Maximo, Tririga, SCCD

    70- CAFM (Computer Aided Facilities Management).

    80- CIFM (Computer Integrated Facilities Management). AFM ().

    90- IWMS (Integrated Workplace Management System) CAFM\CIFM . Portfolio Management, Building Management, Asset Management, Real Estate Management . ( , - )

    2000- UIFM (Ubiquitous Infrastructure & FacilitiesManagement).

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    Smart Infrastructure

    (Facility manager)

    ! ?!

    ! !

    (200 ) .

    ( , )

    . .

    . .

    - 9-

    15 !!! 5 IBM Tivoli Software: Maximo, Tririga, SCCD

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    Smart Infrastructure

    CAFM

    6 IBM Tivoli Software: Maximo, Tririga, SCCD

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    7 IBM Tivoli Software: Maximo, Tririga, SCCD

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    , , IBM Tririga

    8 IBM Tivoli Software: Maximo, Tririga, SCCD

    ,

    TRIRIGA Capital Projects

    Manager

    TRIRIGA FacilitiesManager

    TRIRIGA Workplace

    Operations Manager

    , IBM 3- .

    TRIRIGA Workplace

    Performance Mgmt

    TRIRIGA Strategic Facility

    Planning

    TRIRIGA Connector for Offline

    Forms

    TRIRIGA Connector for

    BusinessApplications

    TRIRIGA Connector for Energy Star

    Benchmarking

    TRIRIGA Connector for ESRI

    GIS

    TRIRIGA CAD

    Integrator/Publisher

    TRIRIGA Connector for SAP BusinessObjects

    TRIRIGAReal Estate

    Manager

    TRIRIGARE Environmental

    Sustainability ImpactMgr

    TRIRIGA Application Builder

    TRIRIGA Real Estate

    EnvironmentalSustainability Mgr

    TRIRIGA Facility

    Assessment

    TRIRIGAWorkplace

    Reservation Mgr

    TRIRIGA Request Central

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    Smart Infrastructure

    9 IBM Tivoli Software: Maximo, Tririga, SCCD

    TRIRIGA Request Central ( )

    TRIRIGA

    RPI

    TRIRIGA Real EstateManager

    TRIRIGA Capital Projects Manager

    TRIRIGA FacilitiesManager

    CAD

    -

    \

    CO2

    LEED\BREEM

    TRIRIGA Environmental Sustainability Mgr

    TRIRIGA WorkplaceOperations Manager

  • 2014 IBM Corporation

    Smart Infrastructure

    : Facilities, Operations, Projects, Real Estate

    Facilities (), Operations(), Projects (), Real Estate():

    , , ,

    , , ,

    , , ,

    , , , ,

    10 IBM Tivoli Software: Maximo, Tririga, SCCD

    TRIRIGA Workplace

    Performance Mgmt

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    Smart Infrastructure

    IBM TRIRIGA Strategic Facility Planning . , "-". - .

    IBM TRIRIGA Strategic Facility Planning :

    , -.

    , .

    , .

    11 IBM Tivoli Software: Maximo, Tririga, SCCD

    TRIRIGA Strategic Facility

    Planning

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    Smart Infrastructure

    IBM TRIRIGA Real Estate EnvironmentalSustainability Manager .

    IBM TRIRIGA Real Estate Environmental Sustainability Manager :

    .

    .

    , .

    .

    12 IBM Tivoli Software: Maximo, Tririga, SCCD

    TRIRIGARE Environmental

    Sustainability ImpactMgr

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    IBM TRIRIGA Request Central - , , .

    IBM TRIRIGA Request Central:

    , .

    , - .

    , .

    13 IBM Tivoli Software: Maximo, Tririga, SCCD

    TRIRIGA Request Central

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    Smart Infrastructure

    Microsoft Excel IBM TRIRIGA

    14 IBM Tivoli Software: Maximo, Tririga, SCCD

    TRIRIGA Connector for Offline

    Forms

    TRIRIGA On-Line

    TRIRIGA Off-Line

    (Excel)

    TRIRIGA

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    Smart Infrastructure

    Microsoft Project IBM TRIRIGA

    15 IBM Tivoli Software: Maximo, Tririga, SCCD

    MS Project

    TRIRIGA Connector for Offline

    Forms

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    Smart Infrastructure

    - (API) SOAP

    16 IBM Tivoli Software: Maximo, Tririga, SCCD

    TRIRIGA Connector for

    BusinessApplications

    Microsoft

    Project

    \

    HR

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    Smart Infrastructure

    ArcGIS

    17 IBM Tivoli Software: Maximo, Tririga, SCCD

    TRIRIGA Connector for ESRI

    GIS

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    Smart Infrastructure

    18 IBM Tivoli Software: Maximo, Tririga, SCCD

    TRIRIGA CAD

    Integrator/Publisher

    ,

    Location-finding of people, equipment and rooms

    (, )

    ,

    Location-finding of people, equipment and rooms

    (,

    )

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    Smart Infrastructure

    19 IBM Tivoli Software: Maximo, Tririga, SCCD

    Energy & Power Metering

    CCTV

    DVR

    Fire Alarm System

    Smoke Sensor

    Break Glass

    Sounder

    IBM Tririga Energy ManagementBuilding ManagementFacility ManagementSecurity ManagementMaintenance ManagementIT Network Management

    Door Controllers

    Access Control

    Reader Technology

    Intruder Panels

    VAV

    FCU

    Heat Pump

    Chilled Beam

    Boilers

    Chillers

    BMS

    AHU

    Lighting Control

    General Lighting Channel

    Controllers

    DSI/DALI Interface

    Occupancy Detectors

    UPS Monitoring

    IP Camera IP Telephony

    Wireless

    Middleware ServerTranslation of disparate

    protocols to Common format

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    Smart Infrastructure

    TRIRIGAs.

    20 IBM Tivoli Software: Maximo, Tririga, SCCD

    Chevron

    Capital

    One

    Army

    National

    Guard

    Limited

    BrandsNokia

    U.S.

    Department

    of State

    New York

    City

    SodexoNorthrop

    Grumman

    Dicks

    Sporting

    Goods

    General

    Electric

    Pfizer

    AIG

    Canadian

    Tire

    Deloitte

    FedEx

    TRIRIGA

  • 2014 IBM Corporation

    Smart Infrastructure

    TRIRIGA

    21 IBM Tivoli Software: Maximo, Tririga, SCCD

    Hig

    her

    Educati

    on

    Sta

    teLocal

    Govern

    ment

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    Smart Infrastructure

    TRIRIGA

    22 IBM Tivoli Software: Maximo, Tririga, SCCD

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    Smart Infrastructure

    IBM Tivoli Software

    IBM Maximo Asset Management 7.5.

    IBM Tririga 10.X

    IBM SmartCloud Control Desk 7.5.

    23 IBM Tivoli Software: Maximo, Tririga, SCCD

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    Smart Infrastructure

    24 IBM Tivoli Software: Maximo, Tririga, SCCD

    ITIL v31.

    2.

    3.

    4.

    5.

    6.

    7.

    1.

    2.

    3.

    4.

    5.

    1.

    2.

    3.

    4. CSI

    5. CSI

    6.

    1.

    2.

    3.

    4.

    5.

    6.

    7.

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    Smart Infrastructure

    ITSM

    2

    5

    -

    -

    -

    Service Desk

    (Service Support)

    (Service Delivery)

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    Smart Infrastructure

    -

    2

    6

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    Smart Infrastructure

    IBM SmartCloud Control Desk

    27 IBM Tivoli Software: Maximo, Tririga, SCCD

    30

    SaaS IBM

    ,

    TAMIT TSRM CCMDB

    ()

    http://pic.dhe.ibm.com/infocenter/tivihelp/v58r1/index.jsp?topic=/

    com.ibm.tusc.doc/reference/c_apps_by_edition.html

    http://pic.dhe.ibm.com/infocenter/tivihelp/v58r1/index.jsp?topic=/com.ibm.tusc.doc/reference/c_apps_by_edition.html

  • 2014 IBM Corporation

    Smart Infrastructure

    ITIL

    28 IBM Tivoli Software: Maximo, Tririga, SCCD

    PinkVERIFY 12 ITIL

    V3:

    AVM (Availability Management)

    CHG (Change Management)

    EV (Event Management)

    FM (Financial Management)

    IM (Incident Management)

    KM (Knowledge Management)

    PM (Problem Management)

    REL Release & Deployment Management

    RF (Request Fulfillment)

    SACM (Service Asset & Configuration Management)

    SCM (Service Catalog Management)

    SLM (Service Level Management)

  • 2014 IBM Corporation

    Smart Infrastructure

    SCCD - https://www.ibmserviceengage.com/it-service-management/explore

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    Smart Infrastructure

    ITIL Ready

    30 IBM Tivoli Software: Maximo, Tririga, SCCD

    -,

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    Smart Infrastructure

    31 IBM Tivoli Software: Maximo, Tririga, SCCD

    Asset & CMDB

    IT-

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    Smart Infrastructure

    -

    32 IBM Tivoli Software: Maximo, Tririga, SCCD

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    Smart Infrastructure

    33 IBM Tivoli Software: Maximo, Tririga, SCCD

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    34 IBM Tivoli Software: Maximo, Tririga, SCCD

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    35 IBM Tivoli Software: Maximo, Tririga, SCCD

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    36 IBM Tivoli Software: Maximo, Tririga, SCCD

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    37 IBM Tivoli Software: Maximo, Tririga, SCCD

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    Smart Infrastructure

    38 IBM Tivoli Software: Maximo, Tririga, SCCD

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    Smart Infrastructure

    39 IBM Tivoli Software: Maximo, Tririga, SCCD

    :

    , , , ,

    :

    .

    1

    3 4

    572

    6

    Name: May Baseline

    Date: 5/1/09

    14

    7

    Name: June Baseline

    Date: 6/1/09

    31

    4

    7

    6

    2

    6

    Server1

    Baseline Payroll Service

    Baseline

    Server1

    Baseline

    Payroll Service

    Baseline

  • 2014 IBM Corporation

    Smart Infrastructure

    40 IBM Tivoli Software: Maximo, Tririga, SCCD

    Plan ReleaseDesign &

    Build Release

    Test & Accept Release

    Plan Rollout

    Distribute & Install

    Review & close

    Release

    Communicate and Train

    , , .

    , , ,

    , Tivoli Provisioning Manager, , Rational Asset Manager.

    Change Management

  • 2014 IBM Corporation

    Smart Infrastructure

    41 IBM Tivoli Software: Maximo, Tririga, SCCD

    - (), - .

  • 2014 IBM Corporation

    Smart Infrastructure

    IT-

    42 IBM Tivoli Software: Maximo, Tririga, SCCD

    Active Directory: , , .

    : , , , .

    () :

    (, , .);

    .

  • 2014 IBM Corporation

    Smart Infrastructure

    43 IBM Tivoli Software: Maximo, Tririga, SCCD

    IBM SmartCloudControl Desk

    Genesys

    Cisco

    JTAPI

    HP Service Manager

    BMC Remedy

    SAP Solution Manager

    Omnibus

    Netcool Impact

    TBSM

    RationalTeam Concert

    RationalClearQuest

    Alarm Point Infrared 360

    TPM

    Tivoli Identity Mgr

    LotusSametime

    Google Chat

    MicrosoftOffice

    Communicator

    Jabber

    Twitter

    TAD4D TAD4z TADDM

    Centennial

    Altiris

    Microsoft SCCM & SMS

    ITNM

    TEM

    Assets and InfrastructureAssets and Infrastructure

    Production Distribution PeopleTransportation Facilities

    Virtualized & Heterogeneous InfrastructureDiverse Assets

    SecurityVoiceStorageSystem NetworkApplications InformationTechnology

    Assets and InfrastructureAssets and Infrastructure

    Production Distribution PeopleTransportation Facilities

    Virtualized & Heterogeneous InfrastructureDiverse Assets

    SecurityVoiceStorageSystem NetworkApplications InformationTechnology

    RationalAsset Mgr

    IDML

    WebSphereService Registry

    & Repository

    IBM Passport Adv (PPA, PPz)

  • 2014 IBM Corporation

    Smart Infrastructure

    SmartCloud Control Desk:( 10 000 )

    , 70%

    IBM 70%- .

    40%

    , , , .

    60%

    60%

    IBM 3. . 2009 5 . . 2010 2011

  • 2014 IBM Corporation

    Smart Infrastructure

    !

    Timur MukharyamovPhD, Maximo Practitioner, GBS Senior consultant

    6, Spartakovskaya str.

    Kazan 420107

    Phone: 7-843-526-55-59

    Cell-phone: 7-9178-52-00-57

    [email protected]