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8/9/2019 Hrastinski, S. (2010). What is Open Innovation Software?
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WHAT IS OPEN INNOVATION SOFTWARE?Stefan Hrastinski, Uppsala University
April 2010
8/9/2019 Hrastinski, S. (2010). What is Open Innovation Software?
2/3
In this article, Dr. Hrastinski explores and categorizessoftware platforms for open innovation.
Most open innovation software focus on open idea management.
Despite that it is widely acknowledged
that technologies are of key importance inopen innovation practices (Chesbrough,
2003), little research has studied how
various technologies can be strategically
used to enable and support open
innovation practices (Dodgson, Gann, &
Salter, 2005). For example, Chesbrough
(2003) argues that new technologies can
support open innovation, but do not
explore how, for what reason, and to what
extent different information technologies
can be used when innovation is desired
(Dodgson, et al., 2005).
Drawing on the above, in Hrastinski et al.
(2010), we explored how current open
innovation software (OIS) are designed,
by whom they are used and reflect on their
potential to support open innovation
processes.
The current focus is on idea collectionWe classified a sample of 51 systems and
found that most OIS are not very
innovative because they provide similar
features. Typically, users are asked to
describe an idea or the management
specifies a problem to be solved. Then, a
phase that includes problem solving and
evaluation in collaboration follows. In
successful cases, these processes lead or
contribute to an innovation.
Our review reveals that a vast majority of
OIS focuses on the front end of open
innovation through an emphasis on the
collection of ideas or problem solutions
requested by the management of
technology industries.
Four types of open innovation software
When scrutinizing the reviewed OIS, few
attempted to take a step towards OIS that
support more than the collection of ideas.
Drawing on the reviewed software, we
suggest a classification, which includes
four types of OIS. The four types of OIS
can be used by organizations to reflect on
how they are using IT to support open
innovation, and most importantly, how
they could use IT to support open
innovation in new and innovative ways in
the future.
Type DescriptionIdea
management
software
Lets users suggest, evaluate and
discuss ideas openly or within
predefined categories
Problem
solving
software
Provides opportunities for defining
problems and then suggesting,
evaluating and discussing solutions
Innovation
marketplace
Asks users to suggest solutions to
problems defined by an organization,
and use rewards and recognition as an
incentive
Innovation
analysis
software
Provides sophisticated tools for
evaluating and analyzing the quality
and potential of ideas and solutions
WHAT IS OPEN INNOVATIONSOFTWARE?Stefan Hrastinski, Uppsala University
April 2010
8/9/2019 Hrastinski, S. (2010). What is Open Innovation Software?
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Open InnovationFrom the Open Innovation Forums perspective open innovation involves all aspects ofcreating new business opportunities by engaging end-users in co-creative activities. Web2.0 technologies has caused electronic collaboration to evolve, hence paving the way forcompanies to invite customers and employees to be involved in the refinement of theirofferings. Ideally open innovation will create win-win situations where users get servicesthat are more oriented to their needs and organizations will offer services that are moredesired by the market.
The Open Innovation ForumThe Open Innovation Forum aims at being a knowledge hub and rallying point for user-
oriented open innovation, where innovation experts and researchers can collaborate onimproving theories and practices, while open innovation novices are invited to follow, ortake active part, in the development of the area.
www.openinnovationforum.com
WHAT IS OPEN INNOVATION SOFTWARE?
Stefan Hrastinski, Uppsala UniversityStefan Hrastinski is a Research Fellow and Director of Master Studies at the Department ofInformation Science, Uppsala University, Sweden. He received his PhD in Informatics from LundUniversity in 2007. Stefans research interests include open innovation, and collaborative learningand work. He is associated with the Swedish IT-User Centre and the Research School of Managementand IT.
Further reading
Chesbrough, H. (2003). The open innovation paradigm. In H. Chesbrough (Ed.), Openinnovation: The new imperative for creating and profiting from technology(pp. 43-62).Harvard Business School Press.
Dodgson, M., Gann, D., & Salter, A. (2005). Think, play, do: Technology, innovation, andorganization. Oxford University Press.
Hrastinski, S., Kviselius, N., Ozan, H., & Edenius, M. (2010). A review of technologies foropen innovation: Characteristics and future trends. Paper presented at the 43rd HawaiiInternational Conference on System Sciences.
The content in this article is licensed under a Creative Commons Attribute 3.0 License, which allows the materialto freely be copied, distributed, transmitted and remixed as long as the work is attributed to the original authors.
http://www.openinnovationforum.com/http://www.openinnovationforum.com/http://www.openinnovationforum.com/