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How to bridge the gap: Culture Communication Key Talent Identification & Retention Employee Knowledge The Leadership Key

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Page 1: How to bridge the gap: Culture Communication Key Talent Identification & Retention Employee Knowledge The Leadership Key
Page 2: How to bridge the gap: Culture Communication Key Talent Identification & Retention Employee Knowledge The Leadership Key

How to bridge the gap:CultureCommunicationKey Talent Identification & RetentionEmployee KnowledgeThe Leadership Key

Page 3: How to bridge the gap: Culture Communication Key Talent Identification & Retention Employee Knowledge The Leadership Key

Why is culture important?

Page 4: How to bridge the gap: Culture Communication Key Talent Identification & Retention Employee Knowledge The Leadership Key

How will you communicate?Employees are starving for information.What communication channels will you utilize?How frequently will you communicate & what

you communicate are critical.Key communication plans

Existing employeesMerger employeesBetween letter of intent and close dateAfter close date

Page 5: How to bridge the gap: Culture Communication Key Talent Identification & Retention Employee Knowledge The Leadership Key

Who are your key management?

Swift assessment needed:Identification and determination of skill set,

capabilitiesCompensation & outplacement packagesManagement succession plansImpact to organization

Involuntary terminations Voluntary terminations Reassignment

Full understanding the company organizational chart

Page 6: How to bridge the gap: Culture Communication Key Talent Identification & Retention Employee Knowledge The Leadership Key

Who are your key talent?Swift assessment needed:

Identification and determination of skill set, capabilities

Compensation packagesImpact to organization

Involuntary terminations Voluntary terminations Reassignment

Develop retention programRetention packagesCommunication plan

Page 7: How to bridge the gap: Culture Communication Key Talent Identification & Retention Employee Knowledge The Leadership Key

How do you retain talent?Early communication on key topics:

Health & Welfare, and Retirement benefitsVacation & HolidaysPayroll calendarSeverance packages & outplacement assistanceDress codeHow the company will be runIdentify & communicate who leadership is

Let them know as soon as possible the status of their employment

Page 8: How to bridge the gap: Culture Communication Key Talent Identification & Retention Employee Knowledge The Leadership Key

How do you retain talent?Retention Program

Determine severance program & outplacement assistance

Determine what type of retention pay plans Who will be eligible Level of payments Type of payments Requirements for and timing of payments

Are you relocating operations? Communicate intent and implement retention program Communicate severance packages, outplacement

assistance Make offers with relocation packages and provide

severance & retention packages quickly Provide trips to new facility to tour facility, provide

information on schools, community, quality of life

Page 9: How to bridge the gap: Culture Communication Key Talent Identification & Retention Employee Knowledge The Leadership Key

How to retain talent?Engage leadership

Interviews with affected employeesUse to deliver communications

Provide talking points and FAQ documents Ensure leadership is aware that people connect

with people Honest & frequent communication Allow questions and answer in a open manner Keep negative reactions to poor process or

surprises to a minimum

Page 10: How to bridge the gap: Culture Communication Key Talent Identification & Retention Employee Knowledge The Leadership Key

How to retain talent?What next?

Change management Culture alignment and adoption

Mission, Purpose & Values Unwritten rules

Leadership changes Process & procedure changes

Page 11: How to bridge the gap: Culture Communication Key Talent Identification & Retention Employee Knowledge The Leadership Key

Talent Management During Mergers & Acquisitions

Questions?