48
INSTALLATION & OPERATING INSTRUCTIONS Catalog No. 6000.56A Effective: 03-10-17 Replaces: 12-01-16 92-105917-01-02 FOR YOUR SAFETY: Do not store or use gasoline or other flammable vapors and liquids or other combustible materials in the vicinity of this or any other appliance. To do so may result in an explosion or fire. Model Series 5450, 6450, 6450HC, 8450 & 8450HC Heat Pump Pool & Spa Heater NOTE: The instructions in this manual are for the use of qualified individuals specially trained and experienced in the installation and maintenance of this type of equipment and related system components. Installation and service personnel are required by some states to be licensed. Persons not qualified shall not attempt to install, service, or maintain this equipment. This manual should be maintained in legible condition and kept adjacent to the heat pump pool heater or in a safe place for future use.

Heat Pump Pool & Spa Heater DE... · 2017. 9. 13. · This manual, as well as the pool/spa heat pump pool heater itself, contains ANSI-approved product safety signs and labels. Please

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  • INSTALLATION & OPERATINGINSTRUCTIONS

    Catalog No. 6000.56A Effective: 03-10-17 Replaces: 12-01-16 92-105917-01-02

    FOR YOUR SAFETY: Do not store or use gasoline or other flammable vapors andliquids or other combustible materials in the vicinity of this or any other appliance. Todo so may result in an explosion or fire.

    Model Series5450, 6450,

    6450HC, 8450 &8450HC

    Heat PumpPool & Spa Heater

    NOTE: The instructions in this manual are for the use of qualified individuals specially trained and experiencedin the installation and maintenance of this type of equipment and related system components. Installation andservice personnel are required by some states to be licensed. Persons not qualified shall not attempt to install,service, or maintain this equipment.

    This manual should be maintained in legible condition and kept adjacent to the heat pump pool heater or in asafe place for future use.

  • 2

    Rev. 2 reflects the following:Changes to: Wiring diagram on page 44.Additions: None.Deletions: None.

    ATTENTION: Please Take This Opportunity to Quickly Register Your Unit!!

    While your unit is being installed by your professional and licensed installer of choice, Please Take ThisOpportunity to Quickly Register Your Unit!! With the necessary information in hand, Registering your new HeatPump Pool Heater only takes a few moments and is the only way to assure any verifiable warranty proceduresduring the span of your unit's period of protection.

    Using the diagram at the bottom of the page (Fig. i) please locate and record your model and serial number.Once you have done this, please make sure you also have the following information on hand:

    NAMEPLATE

    • Name, phone number, and email address of homeowner

    • physical address of where the unit is installed; please include any'subdivision' or similar information

    • any service challenges present at the house/neighborhood: gatedcommunity, locked access at house, guard dog, etc.

    • date of installation of the new unit

    • name and phone number of the professional and licensed entity thatperformed the installation for you

    Fig. i: Model and Serial Number Location

    With all of the above information in hand, please feelfree to call us at 800.260.2758 and ask to register yourbrand new heat pump or Online:

    http://warranty.raypak.com

    You will be given a Warranty Registration Confirmationnumber which you should notate and keep in one loca-tion along with your Installation & Owner's Manual, acopy of your warranty (provided with your manual) andthe above information.

    This would also be a good time to review both themanual and the warranty so that you are aware of howto correctly operate your new equipment as well ashow to keep from voiding any aspects of your warran-ty.

    During the life of your unit, please feel free to use theabove phone number, or the one conveniently locatedright on the unit, to contact us with any questions youmay have about operation, warranty, and/or service.

    Thank You Very Much Choosing us to Satisfy YourPool Heating needs!!

    Warranty Registration Confirmation #:

  • 3

    Water Chemistry(Corrosive water voids all warranties)

    For your health and the protection of your pool equipment, it is essential that your water be chemically

    balanced. The following levels must be used as a guide for balanced water.

    • Occasional chemical shock dosing of the pool or spa water should not damage the heater providingthe water is balanced. However, it is highly recommended that the heat pump pool heater is isolatedvia shut off valves before any aggressive chemical treatment.

    • Automatic chemical dosing devices and salt chlorinators are usually more efficient in heated water.Unless controlled, they can lead to excessive chlorine level which can damage your heater.

    • Further advice should be obtained from your pool or spa builder, accredited pool shop, or chemicalsupplier for the correct levels for your water.

    Recommended Level(s) Fiberglass Pools Fiberglass Spas Other Pool & Spa Types

    Water Temp. (Deg. F) 68 to 88 89 to 104 68 to 104pH 7.3 to 7.4 7.3 to 7.4 7.6 to 7.8Total Alkalinity (PPM) 120 to 150 120 to 150 80 to 120Calcium Hardness (PPM) 200 to 300 150 to 200 200 to 400

    Salt (PPM) 4500 MAXIMUM 4500 MAXIMUM 4500 MAXIMUM

    Free Chlorine (PPM)* 2 to 3 2 to 3 2 to 3

    Total Dissolved Solids (PPM) 3000 MAXIMUM** 3000 MAXIMUM** 3000 MAXIMUM**

    *Free Chlorine MUST NOT EXCEED 5 PPM!** In salt water chlorinated pools, the total TDS can be as high as 6000ppm.

  • 4

    Water Chemistry 3Warnings 5Pay Attention to These Terms 5Introduction 6Installation Considerations 6Electrical Connections 9Water Connections 9Pressure Drop 10HPPH Control Display 10User Modes 11HPPH Control Menus 12USER MENU — Heat ONLY, PowerDefrost and Heat/Cool Models 13INSTALLER/SERVICE MENU — HEATONLY Configuration 15INSTALLER/SERVICE MENU —POWER DEFROST Configuration 19INSTALLER/SERVICE MENU —HEAT/COOL Configuration 23Control Settings 27Set Current Time 27C/F Display 27Spa Max Temp 27Pool Max Temp 27Pump Periods 27Temperature Control 27Additional Features 27Pump Control 27Low Ambient (Outside) Lockout 27Control Lock Box Mode 27AUX Mode 28Remote Pool Operation 29Pool Heat Mode 29Pool Cool Mode (HEAT/COOL modelsONLY) 29Pool Auto Mode (HEAT/COOL modelsONLY) 29TIMED SPA Mode 29Fault History 29Run Hours/Cycles 29Compressor Start Delay 30Minimum Run Time 30Defrost Operation 303-Way Valve Control 30

    Battery Back-up 31High Water Temperature Limit 31High Pressure Switch Lockout 31Low Pressure Switch Lockout 31Water Pressure Switch 31Sequence of Operation 31Digital Controls OperatingInstructions 32To Increase or Decrease the Desired WaterTemperature (Pool or Spa Mode) 32Select Temperature in °C or °F 32Heat/Cool Operation 32System Start-Up 32Seasonal Start-Up or Annual Check 33Summer Shutdown 33Freeze Protection 33System Drain-Down 33Continuous Pump Operation 33Maintenance 34Air Coil Cleaning 34Cabinet Care (optional) 34Unplug Condensation Drain Holes 34Troubleshooting 34Operational Status Messages 36Error Messages 37Service Call Verification 38Power Supply 38Water Flow 38Time Clock Adjustment 38Set Factory Defaults 38Service Access to Heaters 38Plumbing Diagrams 40Wiring Diagram — 208V/230V Single-Phase — Digital Models 44Wiring Diagram — 208V/230V Three-Phase — Digital Models 45Installing a Remote ControlDevice 46Heater 2-Wire Controllers (Heat Only) 463-Wire Controllers 462-Wire Controllers For “Chill” Mode -Heat/Cool Models Only 46

    CONTENTS

  • CAUTION: Improper chemical content in a swim-ming pool or spa can damage the heat pump poolheater. DO NOT add pool/spa chemicals to thepoo/spa via the skimmer or any other apparatus(feeder, chlorinator, etc.) that is on the influent side(i.e. before) of the heater. This will damage the heatpump pool heater and could void the heat pump poolheater warranty. ALWAYS follow the product manu-facturer’s directions when adding any chemicals toyour pool.

    DANGER: Indicates the presence of immediate hazards which will cause severe personal injury, deathor substantial property damage if ignored.

    WARNING: Indicates the presence of hazards or unsafe practices which could cause severe personalinjury, death or substantial property damage if ignored.

    CAUTION: Indicates the presence of hazards or unsafe practices which could cause minor personalinjury or product or property damage if ignored.

    NOTE: Indicates special instructions on installation, operation, or maintenance which are importantbut not related to personal injury hazards.

    Warnings — Pay Attention to These Terms

    This manual, as well as the pool/spa heat pump pool heater itself, contains ANSI-approved product safety signsand labels. Please read these signs and labels, as they convey important safety information about hazards thatmay be potentially present in and around the heat pump pool heater.

    CAUTION: Elevated water temperature can behazardous. The U.S. Consumer Product SafetyCommission has these guidelines:

    1. Spa water temperatures should never exceed104°F (40°C). A temperature of 100°F (38°C) isconsidered safe for a healthy adult. Special cau-tion is suggested for young children.

    2. Drinking of alcoholic beverages before or duringspa or hot tub use can cause drowsiness whichcould lead to unconsciousness and subsequentlyresult in drowning.

    3. Pregnant Women Beware! Soaking in water over102°F (39°C) can cause fetal damage during thefirst three months of pregnancy resulting in thebirth of a brain-damaged or deformed child.Pregnant women should stick to the 100°F (38°C)maximum rule.

    4. Before entering the spa or hot tub, users shouldcheck the water temperature with an accuratethermometer; spa or hot tub thermostats may errin regulating water temperatures by as much as4°F (2.2°C).

    5. Persons with a medical history of heart disease,circulatory problems, diabetes, or blood pressureproblems should obtain a physician's advicebefore using pools or hot tubs.

    6. Persons taking medications which induce drowsi-ness, such as tranquilizers, antihistamines, oranticoagulants, should not use spas or hot tubs.

    5

    WARNING: These heat pump pool heaters arecharged with R-410A refrigerant. Ensure that allservice work is done with gauges and equipmentsuitable for R-410A.

    EFFICIENCY TESTING NOTICE: For purposesof verifying or testing efficiency ratings, the test pro-cedure in Title 10 APPENDIX P to Subpart B of Part430 (Uniform Test Method for Measuring the EnergyConsumption of Pool Heaters) and the clarifying pro-visions provided in the AHRI Operations Manual1160 that were applicable at the date of manufactureshould be used for test set up and performance.Contact manufacturer as needed for Charging Chartinformation.

  • Introduction

    This manual contains important information on theuse, maintenance and troubleshooting of your newheat pump pool heater. This unit must be properlyinstalled, maintained and operated for optimal per-formance.

    This heat pump pool heater is an extremely efficient,economical machine designed specifically for swim-ming pool heating. It is similar in design and operationto a typical residential air conditioning system. The unitemploys a hermetic motor/compressor operating in arefrigeration cycle to extract heat from ambient air anddeliver it to the circulating pool water.

    As with all heat pump pool heaters, compared to othertypes of heaters such as gas or oil-fired, this heatpump pool heater has lower heating capacity on aBTUH/hr basis. As a result, it will be required to oper-ate longer to accomplish the desired results. It may, atcertain times, operate as much as 24 hours per day.However, this should not be of concern to the owner,because the unit is designed to operate continuously.Even though it may operate continuously for manyhours, it will still heat the pool with greater economythan other types of fossil fuel heaters.

    Place a cover or blanket over the pool at night andother non-use periods. This will keep evaporation, themain cause of main heat loss, to a minimum, and willgreatly reduce pool heating costs. During warmerweather, the cover may be required only at night.

    Installation Considerations

    Situate the heat pump pool heater carefully to mini-mize installation costs while providing maximumefficiency of operation, and to allow adequate serviceaccess, as follows:

    • For unrestricted air intake and service access,position each side of the unit at least 1 ft (30 cm)from walls, pipes and other obstructions.

    • This unit features an ‘up-flow’ discharge for quietoperation. Air is pulled up through the evaporatorcoil and discharged through the top grille. Allow atleast 5 ft (1.5 m) clearance above the unit for unre-stricted air discharge. DO NOT install the unitunder a porch or deck. Refer to Fig. 1.Recirculation of cold discharge air back into theevaporator coil will greatly reduce the unit’s heat-ing capacity and efficiency.

    • To minimize water piping, locate the unit as closeas possible to the existing pool pump and filter.

    • Irrigation water should be directed away from theheat pump pool heater - irrigation water spray candamage the heat pump pool heater.

    • Rain water run offs- the unit is designed to operateoutdoors and can be exposed to rain. However,rain water run off falling directly onto the unit cancause damage and/or shorten the life of your unit.This may also void your warranty. Install rain gut-ters or rain diverters on your roof if the unit isinstalled in a position where contact with rain runoff may occur.

    WARNING: This pool/spa heat pump pool heater isan electromechanical machine that incorporates apressurized refrigerant gas in a sealed system.ONLY trained and qualified service personnel areauthorized to install or service this equipment.Without proper training and knowledge of suchequipment, any attempt to install or service the unitcould result in serious injury or even death.

    WARNING: Do not install the unit within 3 ft offossil fuel burning heaters. Air intake along thesides of this heat pump pool heater could disturbthe combustion process of the unit, and couldcause damage or personal injury.• Mount the unit on a level, sturdy base, preferablya concrete slab. The size of the base should be atleast 3 ft by 3 ft - slightly larger if hurricane tie downstraps are installed. See page 8 for more details.

    CAUTION: The unit’s supporting base must be highenough to keep it completely free of standing waterat all times.

    WARNING: This unit is designed for outdoor instal-lation; DO NOT install it in an enclosed area such asa shed or garage.

    NOTE: Hurricane tie down brackets, tie downscrews, 2 x union halves, 2 x 45-degree PVCelbows, the printed warranty and the I&O manual arelocated in an accessory box mounted on the palletbeside the heater inside the packaging. DO NOTthrow away without removing all components.

    6

  • 7

    GASHEATER

    3 FTMIN

    AIRFLOW

    IN

    AIRFLOW

    IN

    AIR FLOW OUT

    60” MIN

    12”MIN

    Fig. 1: Installation Clearances

    • It is important to keep the area next to the heatpump pool heater clear of shrubs, bushes andchemicals containers. They could prevent air fromcirculating fully through the heat pump pool heater,and will affect the operation of the heat pump poolheater or damage the heat pump pool heater.

    • When installed in areas where freezing tempera-tures can be encountered, drain the water circuitto prevent possible freeze-up damage. Refer toFreeze Protection section on pg. 33 for proper pro-cedures.

    • If the location of the HPPH is below the water lineof the pool, the Water Pressure Switch (WPS) orWater Flow Switch (WFS) might need to be adjust-ed or an external WFS might be needed.

    • For high wind installation requirements, refer tothe Fig. 3 on page 8.

    Fig. 2: Base Design - Handling

    NOTE: The base is designed with recessed areas toallow the use of hand trucks or lifting without the pos-sibility of pinching fingers as shown in Figure 2.

  • 8

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  • Electrical ConnectionsRefer to the unit rating plate below the control panel forprecise power requirements for your unit, and forampacity and over-current protection requirements.

    All wiring must be in accordance with the NationalElectrical Code, NFPA No. 70, latest edition, and allapplicable state and local codes. Wiring diagrams arelocated on pages 44 and 45.

    • Locate the equipment disconnect means within 3feet of the heater’s electrical enclosure, or asclose to the heater as possible. Always satisfyapplicable codes and standards.

    • In sizing power wiring, be especially aware of up-sizing requirements necessary due to wiringdistances. Always satisfy applicable codes andstandards.

    • Electrical installation should be done by a licensedelectrician only.

    ModelNo. Power

    Min.CircuitAmpacity

    Breaker Size (A) Recommended Wire Length fromBreaker to Heater*MIN. MAX. 10 AWG 8 AWG 6 AWG 4 AWG

    5450 208/230-1-60 30 50 60 94 ft 151 ft 239 ft 383 ft

    6450 208/230-1-60 29 50 60 97 ft 156 ft 247 ft 396 ft

    6453 208/230-3-60 26 35 40 109 ft 174 ft 276 ft 442 ft

    8450 208/230-1-60 41 50 60 NR 110 ft 175 ft 280 ft

    8453 208/230-3-60 34 40 50 83 ft 133 ft 211 ft 338 ft

    * Reference only - see National Electric Code or local codes for wire gauge length limits.

    Table A: Typical System Electrical Power Requirements

    9

    NOTE: Refer to the National Electrical Code, Article680, for general requirements for swimming poolsand equipment, and to Article 440 for special consid-erations necessary for circuits supplying hermeticrefrigeration motor/compressors.

    WARNING: This unit MUST be installed using flex-ible conduit for supply wiring to the unit. This willallow movement of the conduit whenever the junc-tion box is removed for service - see instructions onpage 38.

    This unit is pre-wired to work with external control sys-tems, heat-on-demand options and other external timeclock overrides. Refer to the external control system’sinstructions, and page 29 of this manual, for installa-tion information.

    An earth ground lug is located to the right side of thewater connections.

    Water Connections

    1. Connect the heat pump pool heater in the returnwater line between the filter and the pool/spa. Seethe Plumbing Diagrams beginning on page 40.

    2. Connect the filter outlet to the fitting markedINLET/ENTREE at the bottom front of the unit.

    3. Connect the fitting marked OUTLET/SORTIE tothe return piping to the pool/spa. Unit inlet/outletconnection fittings are 2-inch PVC unions.

    CAUTION: The heat pump pool heater inlet andoutlet connections are NOT interchangeable. Theymust be connected as instructed below.

    NOTE: The earth ground lug may be relocated tothe left side of the water connections as needed dur-ing unit installation.

    WARNING: Improper installation of any type ofautomatic chemical feeders can result in seriousdamage to, or premature failure of, the heatpump pool heater and may void the heat pumppool heater warranty. Install a check valve and/or aHartford loop AFTER the heat pump pool heater andBEFORE any chlorinating devices. Install any auto-matic chemical feeders AFTER the heat pump poolheater.

  • HPPH Control Display

    The HPPH display is viewable from outside of theheater. All operation and settings of the HPPH controlare accomplished through the use of the 3 buttons ofthe user interface. These buttons are labeled as fol-lows (see Fig. 5):

    • MENU/SET – Scroll through available menusand set changed values (MENU)

    • UP – Increase values in adjustible menus• DOWN – Decrease values in adjustible menus The display uses a 2-line, 16-character backlit LiquidCrystal Display (LCD) as the method for supplyinginformation. The backlight is normally off. The back-light is on for 15 minutes after Power-Up and for 15

    Water connections from the unit to the main returnline can be PVC pipe or flexible pipe approved forthe purpose and, in either case, should be at leastequal in size to the main pool/spa circulation pip-ing.

    4. Shut Off/Diverter valves, preferably three-wayvalves which allows for a bypass route, on theinlet and outlet lines of the HPPH are required if:

    - water flow to the unit will exceed 60gpm

    - to protect (completely bypass) the unit fromany harmful chemical treatments (i.e. Acid wash, back-to-back super chlorinators, stain treatments, etc.); or

    - to be able to isolate the unit for service/repair or freeze preparation and stillallow pool/spa circulation to continue

    Please refer to the plumbing diagrams, starting onpg. 40, for further instruction.

    Please note that some municipalities do not allowthe use of a shut off valve on the effluent/outletside of any heating equipment, especially whenthere is one on the inlet side. These entities typi-cally instead allow a PVC tee and spring checkvalve on the effluent/outlet side. This is allowed byRaypak and can also double as your protectionfrom chemical feeders & chlorinators that ourdownstream of the unit.

    5. Operate the pump and check the system for leaks.

    6. Drain plugs are located on each union fitting asshown in Fig. 4 for draining the system during win-terizing.

    Pressure DropFor system pressure drop information, refer to Table Bbelow.

    10

    Fig. 4: Water Connections/Drain Plugs

    WATER IN

    WATER OUT

    Table B: Pressure Drop Across Heat Pump Pool Heater

    Note: Multiply the pressure drop in psi by 2.3067 to yield the pres-sure drop in Ft. H2O Head (TDH).

    Flow (gpm)

    Pressure Drop

    5450 6450/6450HC8450/8450HC

    30 4 6 9

    40 7 9 9

    50 10 10 10

    60 11 11 11

    70 12 12 12

    80 13 13 13

    CAUTION: When the drain plugs are removed fordraining the system, ensure that they are stored in asafe place for re-installation when needed to restartthe system.

    NOTE:While it is possible to mount the upper unionwith the drain plug vertically, the manufacturer hasdetermined that installing both unions with the drainplugs facing down as shown in Fig. 4 provides for thebest draining of the system.

  • minutes after any button press. Use the LCD to setupand monitor the operation of your heater.

    If the membrane switch remains inactive for 180 sec-onds (3 minutes), the screen will revert to the currentview.

    On HEAT ONLY and POWER DEFROST models, theoptions available by pressing the MENU/SET (MENU)button are POOL HEAT, SPA, TIMED SPA and OFF.

    On HEAT/COOL models, the options available bypressing the MENU/SET (MENU) button are POOLHEAT, POOL COOL, POOL AUTO, SPA, TIMED SPAand OFF. The cooling setpoint can be adjusted in therange of 50F to the Cooling Deadband value below theHeating setpoint. This allows use in Plunge Pools.Adjust the cooling setpoint accordingly.

    Upon initial application of power, the HPPH controlbriefly sets all segments on the LCD at power-up. Ona normal power-up, the control displays the currentsoftware revision and the model type configuration(HEAT ONLY, POWER DEFROST or HEAT/COOL) onthe LCD for 2 seconds and then resumes the userselected mode it was in before power was interrupted.

    Setpoints are read from non-volatile memory. If theself diagnostic check indicates corrupted values,“EEPROM Fault” is displayed on the LCD and opera-tion is prohibited until setpoints are manually set.

    If unit type has not been set (like during the replace-ment of the HPPH control), the control prompts theuser to set the model type (HEAT ONLY, POWERDEFROST, or HEAT/COOL) before any device opera-tion is enabled.

    Fig. 5: HPPH Control Display

    11

    Upon initial installation, there are several items thatmust be defined and programmed depending on theconfiguration and accessories intended to be con-trolled by the HPPH control. These include: (1) Pumpcontrol (Yes or No and then what type of control – 4-speed control or variable speed control), (2) 3-wayvalve control (Yes or No), and (3) Auxiliary control (Yesor No and then what type – External Heat, AuxiliaryOutput or Remote Output).

    Once these choices are made, then additional infor-mation relating to the establishing of pump periods,pump speeds during each period and Return/SuctionValve positions during each period must be deter-mined and set in the control.

    The options for the control can be very simple or verydetailed, depending upon the needs of the installation.Once programming is completed, the control is readyfor operation.

    The user may select one of several operating modes.Each mode is selected by pressing the MENU (buttonis labeled MENU/SET, but MENU is used in theseinstructions for simplicity) button to cycle between themodes. Each press of the MENU button selects thenext mode. There is no automatic increment from con-tinually pressing the MENU button. In fact, continuallypressing the MENU button (for 3+ seconds) will movethe user into the USER Menu.

    User ModesFor HEAT ONLY and POWER DEFROST models, the mode selections are:

    OFF – POOL HEAT – SPA – TIMED SPA.

    On HEAT ONLY and POWER DEFROST models, there are additional operational modes available as noted below:

    1. When POOL HEAT mode is selected, each pressof the UP or DOWN buttons will increase /decrease the pool heating setpoint temperature.Holding the UP or DOWN buttons down will speedup the change of the temperature values.

    2. When SPA mode is selected, each press of the UPor DOWN buttons will increase / decrease the spasetpoint temperature. Holding the UP or DOWNbuttons down will speed up the change of the tem-perature values.

    3. When TIMED SPA mode is selected, the displaywill read “Up or Dn to Set”. This tells the user topress the UP or DOWN buttons to set the desired

  • 12

    increments. The timer will start and the unit willbegin heating as necessary to maintain the Spasetpoint temperature for this duration. At the end ofthe timed period, the unit will automatically go tothe last operational state (POOL HEAT, POOLCOOL, POOL AUTO, SPA, or OFF). Once the unitturns on, the display will toggle between the cur-rent Spa water temperature and the currentoperating state (“Heating” for example). Pressingthe MENU button will change the display to showthe time remaining on the timer. Press the MENUbutton again to go back to the current status.

    The control saves the setpoint changes in non-volatilememory and begins using them for heat demanddecsions after both the UP and DOWN buttons havebeen released for 2+ seconds.

    REMOTE Mode is accessed by pressing and holdingthe UP and DOWN buttons simultaneously for 3 sec-onds. When exiting the REMOTE mode, the controlalways selects the OFF Mode.

    If the UP, DOWN or MENU buttons are pressed whilein REMOTE mode, the display will read “Exit RemoteMode to Adjust Temp”. Mode and temperature set-points are not changed. Press and hold the UP andDOWN buttons for 3 seconds to exit REMOTE Mode.The INSTALLER/SERVICE menu can be accessed bypressing and holding the UP and MENU buttons for 3+seconds. The INSTALLER/SERVICE menu does notaffect operation of the unit which continues to operatein the background. When in this mode, pressing theUP or DOWN buttons will toggle through the variousinformation reported. Some items (Fault History andSensor Temperatures) have multiple values (press UPor DOWN buttons to scroll through the additional infor-mation. The service display mode may be exited toreturn to the previous display be pressing the UP andMENU buttons or it will automatically be exited if nobutton is pressed within 60 seconds.

    HPPH Control MenusThe USER menu is accessed by pressing and holdingthe MENU button on the HPPH display for 3+ seconds.This menu is intended for use by the end user tochange temperature settings and pump periods asdesired. There are different features and settingsrequired for different Model types. The model typesshown are HEAT ONLY, POWER DEFROST andHEAT/COOL. The following tables outlines the itemsnoted on the display in HEAT ONLY, POWERDEFROST and HEAT/COOL configurations, thedefault values and range of adjustable values as wellas a brief description of the feature.

    length of time for the timed SPA heating operation.Pressing the UP button will increase the timer in 15minutes increments (up to a total of 6 hours maxi-mum). Pressing the DOWN button will decreasethe timer by 15 minute increments. The timer willstart and the unit will begin heating as necessaryto maintain the Spa setpoint temperature for thistimer duration. At the end of the timed period, theunit will automatically return to the last operationalstate (POOL HEAT, POOL COOL, POOL AUTO,SPA, or OFF) of the control. Once the unit turnson, the display will toggle between the current Spawater temperature and the current operating state(“Heating” for example). Pressing the MENU but-ton will change the display to show the timeremaining on the timer. Press the MENU buttonagain to go back to the current status.

    For HEAT/COOL models, the mode selections are:OFF – POOL HEAT – POOL COOL – POOL AUTO– SPA – TIMED SPA.

    On HEAT/COOL models, there are additional opera-tional modes available as noted below:

    1. When POOL HEAT mode is selected, each pressof the UP or DOWN buttons will increase /decrease the pool heating setpoint temperature.Holding the UP or DOWN buttons down will speedup the change of the temperature values.

    2. When POOL COOL mode is selected, each pressof the UP or DOWN buttons will increase /decrease the pool cooling setpoint temperature.Holding the UP or DOWN buttons down will speedup the change of the temperature values.

    3. When POOL AUTO mode is selected, each pressof the UP or DOWN buttons will increase /decrease the pool setpoint temperature. Holdingthe UP or DOWN buttons down will speed up thechange of the temperature values.

    4. When SPA mode is selected, each press of the UPor DOWN buttons will increase / decrease the spasetpoint temperature. Holding the UP or DOWNbuttons down will speed up the change of the tem-perature values.

    5. When TIMED SPA mode is selected, the displaywill read “Up or Dn to Set”. This tells the user topress the UP or DOWN buttons to set the desiredtimer for timed SPA heating operation. Pressingthe UP button will increase the timer in 15 minuteincrements (up to a total of 6 hours). Pressing theDOWN button will decrease the timer by 15 minute

  • 13

    Item Range DefaultValue Access Level Description

    Set CurrentTime

    12:00A–11:59P --- User Selects current time – “A” or “P” willindicate whether the set time is AM orPM.

    C/F Display Celsius/Fahrenheit Fahrenheit User Selects the units of measure for tem-perature readings.

    Spa Max Temp 65F–104F/18C–40C 104F User Selects the maximum Spa tempera-ture that the control can be adjustedto in normal operation.

    Pool Max Temp 65F–95F/18C–35C 95F User Selects the maximum Pool tempera-ture that the control can be adjustedto in normal operation.

    Pump Periods 0–4 User Only available if Pump Operation inthe Installer’s Menu is set to “4-Speed Enabled” or “VariableEnabled”.

    Pump On Time 1 12:00A–11:59P --- User Select ON time for Pump Period #1 totake effect.

    Pump Off Time 1 12:00A–11:59P --- User Select OFF time for Pump Period #1to stop.

    Pump Speed 1 1–4 if 4-Speed Enabled0%–100% if VariableEnabled

    User On 4-speed pumps, this denotes theselected pump output (which con-nects to the pump for the selectedspeed) for this pump period. OnVariable speed pumps, this denotesthe PWM signal to be provided to thepump for pump operation.

    Return Valve 1 Pool/Spa Pool User Select the position of a 3-way valvelocated between the HPPH and thePool/Spa for this scheduled pumpperiod.

    Suction Valve 1 Pool/Spa Pool User Select the position of the 3-way valvelocated between the Pool/Spa and thePump for this scheduled pump period.

    Pump On Time 2 12:00A–11:59P --- User Select ON time for Pump Period #2 totake effect.

    Pump Off Time 2 12:00A–11:59P --- User Select OFF time for Pump Period #2to stop.

    Pump Speed 2 1–4 if 4-Speed Enabled0%–100% if VariableEnabled

    User On 4-speed pumps, this denotes theselected pump output (which con-nects to the pump for the selectedspeed) for this pump period. OnVariable speed pumps, this denotesthe PWM signal to be provided to thepump for pump operation.

    Table C: USER MENU — Heat ONLY, Power Defrost and Heat/Cool Models

    NOTE: The User Menu is exactly the same for HeatONLY, Power Defrost and Heat/Cool models.

  • 14

    Item Range DefaultValue Access Level Description

    Return Valve 2 Pool/Spa Pool User Select the position of a 3-way valvelocated between the HPPH and thePool/Spa for this scheduled pumpperiod.

    Suction Valve 2 Pool/Spa Pool User Select the position of the 3-way valvelocated between the Pool/Spa and thePump for this scheduled pump period.

    Pump On Time 3 12:00A–11:59P --- User Select ON time for Pump Period #3 totake effect.

    Pump Off Time 3 12:00A–11:59P --- User Select OFF time for Pump Period #3to stop.

    Pump Speed 3 1–4 if 4-Speed Enabled0%–100% if VariableEnabled

    User On 4-speed pumps, this denotes theselected pump output (which con-nects to the pump for the selectedspeed) for this pump period. OnVariable speed pumps, this denotesthe PWM signal to be provided to thepump for pump operation.

    Return Valve 3 Pool/Spa Pool User Select the position of a 3-way valvelocated between the HPPH and thePool/Spa for this scheduled pumpperiod.

    Suction Valve 3 PoolSpa Pool User Select the position of the 3-way valvelocated between the Pool/Spa and thePump for this scheduled pump period.

    Pump On Time 4 12:00A–11:59P --- User Select ON time for Pump Period #4 totake effect.

    Pump Off Time 4 12:00A–11:59P --- User Select OFF time for Pump Period #4to stop.

    Pump Speed 4 1–4 if 4-Speed Enabled0%–100% if VariableEnabled

    User On 4-speed pumps, this denotes theselected pump output (which con-nects to the pump for the selectedspeed) for this pump period. OnVariable speed pumps, this denotesthe PWM signal to be provided to thepump for pump operation.

    Return Valve 4 Pool/Spa Pool User Select the position of a 3-way valvelocated between the HPPH and thePool/Spa for this scheduled pumpperiod.

    Suction Valve 4 Pool/Spa Pool User Select the position of the 3-way valvelocated between the Pool/Spa and thePump for this scheduled pump period.

    NOTE:Make sure that the values for each setting are recorded for future reference or if the control ever needsto be reset to Factory Defaults. All these values will need to be re-entered.

  • 15

    The Installer/Service menu is used by Installers and Service personnel to set up and troubleshoot the HPPH.This menu is accessed by pressing and holding the UP and MENU buttons for 3+ seconds. WARNING: Thismenu should never be used by the end user as changes can affect proper operation of the unit.

    Table D: INSTALLER/SERVICE MENU — HEAT ONLY Configuration

    Item Range DefaultValue Access Level Description

    Set CurrentTime

    12:00A–11:59P --- Installer Selects current time – “A” or “P” willindicate whether the set time is AM orPM.

    Pump Periods 0–4 Installer Only available if Pump Operation inthe Installer’s Menu is set to “4-Speed Enabled” or “VariableEnabled”.

    Pump On Time 1 12:00A–11:59P --- Installer Select ON time for Pump Period #1 totake effect.

    Pump Off Time 1 12:00A–11:59P --- Installer Select OFF time for Pump Period #1to stop.

    Pump Speed 1 1–4 if 4-Speed Enabled0%–100% if VariableEnabled

    Installer On 4-speed pumps, this denotes theselected pump output (which con-nects to the pump for the selectedspeed) for this pump period. OnVariable speed pumps, this denotesthe PWM signal to be provided to thepump for pump operation.

    Return Valve 1 Pool/Spa Pool Installer Select the position of a 3-way valvelocated between the HPPH and thePool/Spa for this scheduled pumpperiod.

    Suction Valve 1 Pool/Spa Pool Installer Select the position of the 3-way valvelocated between the Pool/Spa and thePump for this scheduled pump period.

    Pump On Time 2 12:00A–11:59P --- Installer Select ON time for Pump Period #2 totake effect.

    Pump Off Time 2 12:00A–11:59P --- Installer Select OFF time for Pump Period #2to stop.

    Pump Speed 2 1–4 if 4-Speed Enabled0%–100% if VariableEnabled

    Installer On 4-speed pumps, this denotes theselected pump output (which con-nects to the pump for the selectedspeed) for this pump period. OnVariable speed pumps, this denotesthe PWM signal to be provided to thepump for pump operation

    Return Valve 2 Pool/Spa Pool Installer Select the position of a 3-way valvelocated between the HPPH and thePool/Spa for this scheduled pumpperiod.

    Suction Valve 2 Pool/Spa Pool Installer Select the position of the 3-way valvelocated between the Pool/Spa and thePump for this scheduled pump period.

    Pump On Time 3 12:00A–11:59P --- Installer Select ON time for Pump Period #3 totake effect.

  • 16

    Item Range DefaultValue Access Level Description

    Pump Off Time 3 12:00A–11:59P --- Installer Select OFF time for Pump Period #3to stop.

    Pump Speed 3 1–4 if 4-Speed Enabled0%–100% if VariableEnabled

    Installer On 4-speed pumps, this denotes theselected pump output (which con-nects to the pump for the selectedspeed) for this pump period. OnVariable speed pumps, this denotesthe PWM signal to be provided to thepump for pump operation.

    Return Valve 3 Pool/Spa Pool Installer Select the position of a 3-way valvelocated between the HPPH and thePool/Spa for this scheduled pumpperiod.

    Suction Valve 3 Pool/Spa Pool Installer Select the position of the 3-way valvelocated between the Pool/Spa and thePump for this scheduled pump period.

    Pump On Time 4 12:00A–11:59P --- Installer Select ON time for Pump Period #4 totake effect.

    Pump Off Time 4 12:00A–11:59P --- Installer Select OFF time for Pump Period #4to stop.

    Pump Speed 4 1–4 if 4-Speed Enabled0%–100% if VariableEnabled

    Installer On 4-speed pumps, this denotes theselected pump output (which con-nects to the pump for the selectedspeed) for this pump period. OnVariable speed pumps, this denotesthe PWM signal to be provided to thepump for pump operation.

    Return Valve 4 Pool/Spa Pool Installer Select the position of a 3-way valvelocated between the HPPH and thePool/Spa for this scheduled pumpperiod.

    Suction Valve 4 Pool/Spa Pool Installer Select the position of the 3-way valvelocated between the Pool/Spa and thePump for this scheduled pump period.

    Faults Last Installer/Service

    Fault history starting with the mostrecent and going back to 10 lastfaults. Using the UP/DOWN buttonsscrolls through the fault history. Ifthere are no faults present, the dis-play will read “All Faults Clear”.

    Clear Faults Installer/Service

    Holding down the UP and DOWN but-tons for 3+ seconds clears therecorded fault history and “FaultsCleared” appears on the display.

    Run HoursXXXX Cycles XXXX

    Installer/Service

    Displays the number of run hours thatthe compressor has been running aswell as the number of cycles that theunit has operated.

  • 17

    Item Range DefaultValue Access Level Description

    VoltageUp/ Down forMore

    Installer/Service

    Press UP or DOWN buttons to accessadditional temperature measure-ments.

    Voltage View Only – VAC --- Installer/Service

    Displays the 24VAC voltage as meas-ured by the control board.

    Coil Temp View Only –degrees F or C

    Installer/Service

    Displays the coil temperature sensorvalue – used for defrost operation.

    Amb Temp View Only –degrees F or C

    Installer/Service

    Displays the ambient temperaturesensor value – used for OutsideLockout operation and defrost.

    Suct Temp View Only –degrees F or C

    Installer/Service

    Displays the suction line temperaturesensor value – used for EXV opera-tion ONLY. Will not be shown if EXVDisabled is selected.

    EXV Temp View Only –degrees F or C

    Installer/Service

    Displays the EXV temperature sensorvalue – ONLY available with EXVEnabled AND EXV Temp Sensor uti-lized. NOTE: This is ONLY utilizedwhen the pressure transducer is NOTused.

    Sat Temp View Only –degrees F or C

    Installer/Service

    Displays the pressure transducer con-verted to a temperature. It isdisplayed whenever EXV is enabled.

    Water Temp View Only –degrees F or C

    Installer/Service

    Displays the water temperature sen-sor value – used for temperatureoperation

    Installer Menu Yes or No No Select YES and press the MENU but-ton to gain access to additionalprogramming selections in thisInstaller/Service Sub-menu. SelectNo and the next MENU button pressreturns to the Set Current Timescreen.

    Pump Operation 4-Speed Enabled,Variable Enabled,Disabled

    Disabled Installer/Service Sub-menu

    If pump control through the HPPH isdesired, select the appropriate pumpmode – 4-Speed Enabled for discretespeed control or Variable Enabled forPWM control of pump.

    Pump Heat Installer/Service Sub-menu

    This feature selects the Digital input(pump speed) for the pump to operateduring HPPH operation.

    Valve Operation Enabled, Disabled Disabled Installer/Service Sub-menu

    This feature allows control of 3-wayvalves. Disabled is the default.When Enabled, the control will seekinformation as to whether the Returnand Suction valves should be posi-tions for Pool or Spa positions foreach pump period.

    AUX Mode AUX OFF, AUX OUTPUT, REMOTEOUT, EXT HEAT

    AUX OFF Installer/Service Sub-menu

    See description of auxiliary modeoperation on page 32.

  • 18

    Item Range DefaultValue Access Level Description

    Defrost Temp 20F–35F / -6.5C–1.5C 24F Installer/Service Sub-menu

    This is the temperature measured onthe coil when the control goes intoDefrost mode.

    DefrostDeadband

    5F–20F / 3C–11C 10F Installer/Service Sub-menu

    Defrost terminates when the coil tem-perature is greater than the DefrostTemperature + Defrost Deadband.

    Outside Lockout Off, 30F–50F / -1C–10C

    Off Installer/Service Sub-menu

    The installer can program the controlto Lock out operation of the unit if aspecific outside temperature is meas-ured. Off allows operation at anyambient temperature.

    Set Model Type HEAT ONLY, POWERDEFROST,HEAT/COOL

    HEATONLY

    Installer/Service Sub-menu

    Set at the factory. Will need to be setby Installer during any replacement ofthe control board.

    EXV Disabled, Type 1, Type 2

    Installer/Service Sub-menu

    Set at the factory on new units.Select “Disabled” if unit equipped withTXV for board replacement. EXVType 1 is 500 step EXV. EXV Type 2is 1600 step EXV.

    Change EXV to Yes/No Installer/Service Sub-menu

    This screen asks if you really want tochange the EXV setting – the UP orDOWN button must be pressed toshow YES before the EXV type will bechanged.

    BrownoutDetection On

    On/Off On Installer/Service Sub-menu

    This function will shut down operationof the unit if the 24VAC signal dropsbelow 18VAC to protect the unit fromLow Voltage. This feature can beturned off as desired.

    Set FactoryDefaults

    Installer/Service Sub-menu

    Press and hold both the UP andDOWN buttons for 3+ seconds toreset the factory defaults in the con-trol. When reset, the screen willdisplay “Defaults Set”.

    NOTE:Make sure that the values for each setting are recorded for future reference or if the control ever needsto be reset to Factory Defaults. All these values will need to be re-entered.

  • 19

    Table E: INSTALLER/SERVICE MENU — POWER DEFROST Configuration

    Item Range DefaultValue Access Level Description

    Set CurrentTime

    12:00A–11:59P --- Installer Selects current time – “A” or “P” willindicate whether the set time is AM orPM.

    Pump Periods 0–4 Installer Only available if Pump Operation inthe Installer’s Menu is set to “4-Speed Enabled” or “VariableEnabled”.

    Pump On Time 1 12:00A–11:59P --- Installer Select ON time for Pump Period #1 totake effect.

    Pump Off Time 1 12:00A–11:59P --- Installer Select OFF time for Pump Period #1to stop.

    Pump Speed 1 1–4 if 4-Speed Enabled0%–100% if VariableEnabled

    Installer On 4-speed pumps, this denotes theselected pump output (which con-nects to the pump for the selectedspeed) for this pump period. OnVariable speed pumps, this denotesthe PWM signal to be provided to thepump for pump operation.

    Return Valve 1 Pool/Spa Pool Installer Select the position of a 3-way valvelocated between the HPPH and thePool/Spa for this scheduled pumpperiod.

    Suction Valve 1 Pool/Spa Pool Installer Select the position of the 3-way valvelocated between the Pool/Spa and thePump for this scheduled pump period.

    Pump On Time 2 12:00A–11:59P --- Installer Select ON time for Pump Period #2 totake effect.

    Pump Off Time 2 12:00A–11:59P --- Installer Select OFF time for Pump Period #2to stop.

    Pump Speed 2 1–4 if 4-Speed Enabled0%–100% if VariableEnabled

    Installer On 4-speed pumps, this denotes theselected pump output (which con-nects to the pump for the selectedspeed) for this pump period. OnVariable speed pumps, this denotesthe PWM signal to be provided to thepump for pump operation

    Return Valve 2 Pool/Spa Pool Installer Select the position of a 3-way valvelocated between the HPPH and thePool/Spa for this scheduled pumpperiod.

    Suction Valve 2 Pool/Spa Pool Installer Select the position of the 3-way valvelocated between the Pool/Spa and thePump for this scheduled pump period.

    Pump On Time 3 12:00A–11:59P --- Installer Select ON time for Pump Period #3 totake effect.

  • 20

    Item Range DefaultValue Access Level Description

    Pump Off Time 3 12:00A–11:59P --- Installer Select OFF time for Pump Period #3to stop.

    Pump Speed 3 1–4 if 4-Speed Enabled0%–100% if VariableEnabled

    Installer On 4-speed pumps, this denotes theselected pump output (which con-nects to the pump for the selectedspeed) for this pump period. OnVariable speed pumps, this denotesthe PWM signal to be provided to thepump for pump operation.

    Return Valve 3 Pool/Spa Pool Installer Select the position of a 3-way valvelocated between the HPPH and thePool/Spa for this scheduled pumpperiod.

    Suction Valve 3 Pool/Spa Pool Installer Select the position of the 3-way valvelocated between the Pool/Spa and thePump for this scheduled pump period.

    Pump On Time 4 12:00A–11:59P --- Installer Select ON time for Pump Period #4 totake effect.

    Pump Off Time 4 12:00A–11:59P --- Installer Select OFF time for Pump Period #4to stop.

    Pump Speed 4 1–4 if 4-Speed Enabled0%–100% if VariableEnabled

    Installer On 4-speed pumps, this denotes theselected pump output (which con-nects to the pump for the selectedspeed) for this pump period. OnVariable speed pumps, this denotesthe PWM signal to be provided to thepump for pump operation.

    Return Valve 4 Pool/Spa Pool Installer Select the position of a 3-way valvelocated between the HPPH and thePool/Spa for this scheduled pumpperiod.

    Suction Valve 4 Pool/Spa Pool Installer Select the position of the 3-way valvelocated between the Pool/Spa and thePump for this scheduled pump period.

    Faults Last Installer/Service

    Fault history starting with the mostrecent and going back to 10 lastfaults. Using the UP/DOWN buttonsscrolls through the fault history. Ifthere are no faults present, the dis-play will read “All Faults Clear”.

    Clear Faults Installer/Service

    Holding down the UP and DOWN but-tons for 3+ seconds clears therecorded fault history and “FaultsCleared” appears on the display.

    Run HoursXXXX Cycles XXXX

    Installer/Service

    Displays the number of run hours thatthe compressor has been running aswell as the number of cycles that theunit has operated.

  • 21

    Item Range DefaultValue Access Level Description

    VoltageUp/ Down forMore

    Installer/Service

    Press UP or DOWN buttons to accessadditional temperature measure-ments.

    Voltage View Only – VAC --- Installer/Service

    Displays the 24VAC voltage as meas-ured by the control board.

    Coil Temp View Only –degrees F or C

    Installer/Service

    Displays the coil temperature sensorvalue – used for defrost operation.

    Amb Temp View Only –degrees F or C

    Installer/Service

    Displays the ambient temperaturesensor value – used for OutsideLockout operation and defrost.

    Suct Temp View Only –degrees F or C

    Installer/Service

    Displays the suction line temperaturesensor value – used for EXV opera-tion ONLY. Will not be shown if EXVDisabled is selected.

    EXV Temp View Only –degrees F or C

    Installer/Service

    Displays the EXV temperature sensorvalue – ONLY available with EXVEnabled AND EXV Temp Sensor uti-lized. NOTE: This is ONLY utilizedwhen the pressure transducer is NOTused.

    Sat Temp View Only –degrees F or C

    Installer/Service

    Displays the pressure transducer con-verted to a temperature. It isdisplayed whenever EXV is enabled.

    Water Temp View Only –degrees F or C

    Installer/Service

    Displays the water temperature sen-sor value – used for temperatureoperation

    Installer Menu Yes or No No Select YES and press the MENU but-ton to gain access to additionalprogramming selections in thisInstaller/Service Sub-menu. SelectNo and the next MENU button pressreturns to the Set Current Timescreen.

    Pump Operation 4-Speed Enabled,Variable Enabled,Disabled

    Disabled Installer/Service Sub-menu

    If pump control through the HPPH isdesired, select the appropriate pumpmode – 4-Speed Enabled for discretespeed control or Variable Enabled forPWM control of pump.

    Pump Heat Installer/Service Sub-menu

    This feature selects the Digital input(pump speed) for the pump to operateduring HPPH operation.

    Valve Operation Enabled, Disabled Disabled Installer/Service Sub-menu

    This feature allows control of 3-wayvalves. Disabled is the default.When Enabled, the control will seekinformation as to whether the Returnand Suction valves should be posi-tions for Pool or Spa positions foreach pump period.

    Return ValvePosition 1 =

    Pool/Spa Pool

    Suction ValvePosition 1 =

    Pool/Spa Pool

    AUX Mode AUX OFF, AUX OUTPUT, REMOTEOUT, EXT HEAT

    AUX OFF Installer/Service Sub-menu

    See description of auxiliary modeoperation on page 32.

  • 22

    Item Range DefaultValue Access Level Description

    AUX1 On Time 12:00A-11:59P --- Installer/Service Sub-menu

    Select ON time for AUX1 to takeeffect.

    AUX1 Off Time 12:00A-11:59P --- Installer/Service Sub-menu

    Select OFF time for AUX1 to stop.

    AUX2 On Time 12:00A-11:59P --- Installer/Service Sub-menu

    Select ON time for AUX2 to takeeffect.

    AUX2 Off Time 12:00A-11:59P --- Installer/Service Sub-menu

    Select OFF time for AUX2 to stop.

    Defrost Temp 20F–35F / -6.5C–1.5C 35F Installer/Service Sub-menu

    This is the temperature measured onthe coil when the control goes intoDefrost mode.

    Def Terminate 40F–60F / 4C–15.5C 50F Installer/Service Sub-menu

    If the coil temperature reaches thissetpoint, Defrost will terminate. OtherDefrost algorithms are still operatingbehinds the scene.

    Outside Lockout Off, 30F–50F / -1C–10C

    Off Installer/Service Sub-menu

    The installer can program the controlto Lock out operation of the unit if aspecific outside temperature is meas-ured. Off allows operation at anyambient temperature.

    Set Model Type HEAT ONLY, POWERDEFROST,HEAT/COOL

    HEAT/COOL

    Installer/Service Sub-menu

    Set at the factory. Will need to be setby Installer during any replacement ofthe control board.

    EXV Disabled, Type 1, Type 2

    Disabled Installer/Service Sub-menu

    Set at the factory on new units.Select “Disabled” if unit equipped withTXV for board replacement. EXVType 1 is 500 step EXV. EXV Type 2is 1600 step EXV.

    Change EXV to Yes/No Installer/Service Sub-menu

    This screen asks if you really want tochange the EXV setting – the UP orDOWN button must be pressed toshow YES before the EXV type will bechanged.

    BrownoutDetection On

    On/Off On Installer/Service Sub-menu

    This function will shut down operationof the unit if the 24VAC signal dropsbelow 18VAC to protect the unit fromLow Voltage. This feature can beturned off as desired.

    Set FactoryDefaults

    Installer/Service Sub-menu

    Press and hold both the UP andDOWN buttons for 3+ seconds toreset the factory defaults in the con-trol. When reset, the screen willdisplay “Defaults Set”.

    NOTE:Make sure that the values for each setting are recorded for future reference or if the control ever needsto be reset to Factory Defaults. All these values will need to be re-entered.

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    Table F: INSTALLER/SERVICE MENU — HEAT/COOL Configuration

    Item Range DefaultValue Access Level Description

    Set CurrentTime

    12:00A–11:59P --- Installer Selects current time – “A” or “P” willindicate whether the set time is AM orPM.

    Remote Pool Heat, Cool, Auto Cool Installer Selects unit operation when controlledby remote.

    Pump Periods 0–4 Installer Only available if Pump Operation inthe Installer’s Menu is set to “4-Speed Enabled” or “VariableEnabled”.

    Pump On Time 1 12:00A–11:59P --- Installer Select ON time for Pump Period #1 totake effect.

    Pump Off Time 1 12:00A–11:59P --- Installer Select OFF time for Pump Period #1to stop.

    Pump Speed 1 1–4 if 4-Speed Enabled0%–100% if VariableEnabled

    Installer On 4-speed pumps, this denotes theselected pump output (which con-nects to the pump for the selectedspeed) for this pump period. OnVariable speed pumps, this denotesthe PWM signal to be provided to thepump for pump operation.

    Return Valve 1 Pool/Spa Pool Installer Select the position of a 3-way valvelocated between the HPPH and thePool/Spa for this scheduled pumpperiod.

    Suction Valve 1 Pool/Spa Pool Installer Select the position of the 3-way valvelocated between the Pool/Spa and thePump for this scheduled pump period.

    Pump On Time 2 12:00A–11:59P --- Installer Select ON time for Pump Period #2 totake effect.

    Pump Off Time 2 12:00A–11:59P --- Installer Select OFF time for Pump Period #2to stop.

    Pump Speed 2 1–4 if 4-Speed Enabled0%–100% if VariableEnabled

    Installer On 4-speed pumps, this denotes theselected pump output (which con-nects to the pump for the selectedspeed) for this pump period. OnVariable speed pumps, this denotesthe PWM signal to be provided to thepump for pump operation

    Return Valve 2 Pool/Spa Pool Installer Select the position of a 3-way valvelocated between the HPPH and thePool/Spa for this scheduled pumpperiod.

    Suction Valve 2 Pool/Spa Pool Installer Select the position of the 3-way valvelocated between the Pool/Spa and thePump for this scheduled pump period.

    Pump On Time 3 12:00A–11:59P --- Installer Select ON time for Pump Period #3 totake effect.

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    Item Range DefaultValue Access Level Description

    Pump Off Time 3 12:00A–11:59P --- Installer Select OFF time for Pump Period #3to stop.

    Pump Speed 3 1–4 if 4-Speed Enabled0%–100% if VariableEnabled

    Installer On 4-speed pumps, this denotes theselected pump output (which con-nects to the pump for the selectedspeed) for this pump period. OnVariable speed pumps, this denotesthe PWM signal to be provided to thepump for pump operation.

    Return Valve 3 Pool/Spa Pool Installer Select the position of a 3-way valvelocated between the HPPH and thePool/Spa for this scheduled pumpperiod.

    Suction Valve 3 Pool/Spa Pool Installer Select the position of the 3-way valvelocated between the Pool/Spa and thePump for this scheduled pump period.

    Pump On Time 4 12:00A–11:59P --- Installer Select ON time for Pump Period #4 totake effect.

    Pump Off Time 4 12:00A–11:59P --- Installer Select OFF time for Pump Period #4to stop.

    Pump Speed 4 1–4 if 4-Speed Enabled0%–100% if VariableEnabled

    Installer On 4-speed pumps, this denotes theselected pump output (which con-nects to the pump for the selectedspeed) for this pump period. OnVariable speed pumps, this denotesthe PWM signal to be provided to thepump for pump operation.

    Return Valve 4 Pool/Spa Pool Installer Select the position of a 3-way valvelocated between the HPPH and thePool/Spa for this scheduled pumpperiod.

    Suction Valve 4 Pool/Spa Pool Installer Select the position of the 3-way valvelocated between the Pool/Spa and thePump for this scheduled pump period.

    Faults Last Installer/Service

    Fault history starting with the mostrecent and going back to 10 lastfaults. Using the UP/DOWN buttonsscrolls through the fault history. Ifthere are no faults present, the dis-play will read “All Faults Clear”.

    Clear Faults Installer/Service

    Holding down the UP and DOWN but-tons for 3+ seconds clears therecorded fault history and “FaultsCleared” appears on the display.

    Run HoursXXXX Cycles XXXX

    Installer/Service

    Displays the number of run hours thatthe compressor has been running aswell as the number of cycles that theunit has operated.

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    Item Range DefaultValue Access Level Description

    VoltageUp/ Down forMore

    Installer/Service

    Press UP or DOWN buttons to accessadditional temperature measure-ments.

    Voltage View Only – VAC --- Installer/Service

    Displays the 24VAC voltage as meas-ured by the control board.

    Coil Temp View Only –degrees F or C

    Installer/Service

    Displays the coil temperature sensorvalue – used for defrost operation.

    Amb Temp View Only –degrees F or C

    Installer/Service

    Displays the ambient temperaturesensor value – used for OutsideLockout operation and defrost.

    Suct Temp View Only –degrees F or C

    Installer/Service

    Displays the suction line temperaturesensor value – used for EXV opera-tion ONLY. Will not be shown if EXVDisabled is selected.

    EXV Temp View Only –degrees F or C

    Installer/Service

    Displays the EXV temperature sensorvalue – ONLY available with EXVEnabled AND EXV Temp Sensor uti-lized. NOTE: This is ONLY utilizedwhen the pressure transducer is NOTused.

    Sat Temp View Only –degrees F or C

    Installer/Service

    Displays the pressure transducer con-verted to a temperature. It isdisplayed whenever EXV is enabled.

    Water Temp View Only –degrees F or C

    Installer/Service

    Displays the water temperature sen-sor value – used for temperatureoperation

    Installer Menu Yes or No No Select YES and press the MENU but-ton to gain access to additionalprogramming selections in thisInstaller/Service Sub-menu. SelectNo and the next MENU button pressreturns to the Set Current Timescreen.

    Pump Operation 4-Speed Enabled,Variable Enabled,Disabled

    Disabled Installer/Service Sub-menu

    If pump control through the HPPH isdesired, select the appropriate pumpmode – 4-Speed Enabled for discretespeed control or Variable Enabled forPWM control of pump.

    Pump Heat Installer/Service Sub-menu

    This feature selects the Digital input(pump speed) for the pump to operateduring HPPH operation.

    Valve Operation Enabled, Disabled Disabled Installer/Service Sub-menu

    This feature allows control of 3-wayvalves. Disabled is the default.When Enabled, the control will seekinformation as to whether the Returnand Suction valves should be posi-tions for Pool or Spa positions foreach pump period.

    Return ValvePosition 1 =

    Pool/Spa Pool

    Suction ValvePosition 1 =

    Pool/Spa Pool

    AUX Mode AUX OFF, AUX OUTPUT, REMOTEOUT, EXT HEAT

    AUX OFF Installer/Service Sub-menu

    See description of auxiliary modeoperation on page 32.

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    Item Range DefaultValue Access Level Description

    AUX1 On Time 12:00A-11:59P --- Installer/Service Sub-menu

    Select ON time for AUX1 to takeeffect.

    AUX1 Off Time 12:00A-11:59P --- Installer/Service Sub-menu

    Select OFF time for AUX1 to stop.

    AUX2 On Time 12:00A-11:59P --- Installer/Service Sub-menu

    Select ON time for AUX2 to takeeffect.

    AUX2 Off Time 12:00A-11:59P --- Installer/Service Sub-menu

    Select OFF time for AUX2 to stop.

    CoolingDeadband

    2F–10F / 1C–5.5C 6F Installer/Service Sub-menu

    In Pool Auto mode, the cooling set-point is the heating setpoint minusthis Cooling Deadband value.

    Defrost Temp 20F–35F / -6.5C–1.5C 35F Installer/Service Sub-menu

    This is the temperature measured onthe coil when the control goes intoDefrost mode.

    Def Terminate 40F–60F / 4C–15.5C 50F Installer/Service Sub-menu

    If the coil temperature reaches thissetpoint, Defrost will terminate. OtherDefrost algorithms are still operatingbehinds the scene.

    Outside Lockout Off, 30F–50F / -1C–10C

    Off Installer/Service Sub-menu

    The installer can program the controlto Lock out operation of the unit if aspecific outside temperature is meas-ured. Off allows operation at anyambient temperature.

    Set Model Type HEAT ONLY, POWERDEFROST,HEAT/COOL

    HEAT/COOL

    Installer/Service Sub-menu

    Set at the factory. Will need to be setby Installer during any replacement ofthe control board.

    EXV Disabled, Type 1, Type 2

    Disabled Installer/Service Sub-menu

    Set at the factory on new units.Select “Disabled” if unit equipped withTXV for board replacement. EXVType 1 is 500 step EXV. EXV Type 2is 1600 step EXV.

    Change EXV to Yes/No Installer/Service Sub-menu

    This screen asks if you really want tochange the EXV setting – the UP orDOWN button must be pressed toshow YES before the EXV type will bechanged.

    BrownoutDetection On

    On/Off On Installer/Service Sub-menu

    This function will shut down operationof the unit if the 24VAC signal dropsbelow 18VAC to protect the unit fromLow Voltage. This feature can beturned off as desired.

    Set FactoryDefaults

    Installer/Service Sub-menu

    Press and hold both the UP andDOWN buttons for 3+ seconds toreset the factory defaults in the con-trol. When reset, the screen willdisplay “Defaults Set”.

    NOTE:Make sure that the values for each setting are recorded for future reference or if the control ever needsto be reset to Factory Defaults. All these values will need to be re-entered.

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    Control SettingsThe user can access these control settings by press-ing and holding the MENU button for 5+ seconds. Anychanges to values are stored into the non-volatilememory when the MENU button is pressed – whichalso toggles to the next setting. Failure to press anybuttons for 60 seconds will cause the screen to revertback to its previous operating mode screen. However,the user mode can also be exited by pressing andholding the MENU button for 5+ seconds.

    Set Current TimeThis allows setting of the current time. The time is fol-lowed by an “A” or “P” for AM and PM respectfully. Thecontrol has a 24-hour time clock – although it is NOTa 7-day time clock. The time clock is used for controlof the pump periods and AUX1 & AUX2 times.

    C/F DisplayThis setting is used to define the units of measure forall temperature readings. Fahrenheit is the defaultvalue. You can change the setting to Celsius by tog-gling the UP or DOWN button and then pressing theMENU button to lock in the change.

    Spa Max TempThis setting is used to define the maximum tempera-ture that the control can be set at for the Spaoperation. The range is 65F – 104F. The default valueis 104F.

    Pool Max TempThis setting is used to define the maximum tempera-ture that the control can be set at for the Pooloperation. The range is 65F – 95F. The default valueis 95F.

    Pump PeriodsWhen the Pump Operation in the Installer’s Menu isset to “4-Speed Enabled” or “Variable Enabled”, thisallows the setting of Pump Periods from this menu.When setting this parameter, the control displays“Pump Periods” on the first line of the display. Thenumber of pump periods (0 – 4) is displayed on thecenter of the 2nd line. Pressing the UP or DOWN but-tons increments/decrements the number of pumpperiods – factory default is 1. If a non-zero number ofpump periods is selected when the MENU button ispressed, the control will prompt for On/Off times foreach of the selected number of pump periods.

    Temperature ControlThe control uses the appropriate Pool or Spa setpointas selected in the Operating mode. The heat demandbegins when the water temperature is 0.5F or morecolder (or 0.5F or more hotter in cooling mode) thanthe setpoint.

    Additional Features

    Pump ControlThe control is equipped to operate the system pump.The control provides for an output for a single speedpump (0.75A @ 24VAC maximum) as well as an out-put for a variable speed pump (10mA @12 VDC).Four signals are provided for selection of 4 discretespeeds for a variable speed pump. The control can beconfigured to provide a PWM signal on the speed1output. The control will energize the pump at therequested speed for each of the pump periods set inthe program mode. If a heat pump demand is presentduring a scheduled pump operation, the pump runs atthe override speed (Speed 1) regardless of the sched-uled speed. When the pump is active because ofscheduled operation and there is no active heatdemand, the control sets the 3-ways valve outputs tothe states set in the program mode schedule.

    Low Ambient (Outside) LockoutThe control is equipped with a Low Ambient Lockoutfeature which will prevent the start of a new cycle if theambient temperature is lower than the programmedvalue. This feature is accessed through theInstaller/Service Sub-menu as noted inINSTALLER/SERVICE menus on pages 15 - 26. Thedefault value is “OFF”, but the temperature can beadjusted between 30F and 50F. This feature can beenabled if it is desired to not operate the unit if the tem-perature falls below this value. NOTE: This featurewill NOT stop the operation of an existing cycle, it willonly prevent operation of a new cycle.

    An open ambient temperature sensor (display will read“Air Temp -46F”) will trigger an “Outside Lockout” errorif the Low Ambient lockout is enabled. A shorted (dis-play will read “Air Temp 282F”) ambient temperaturesensor will also cause the control to shut off the com-pressor regardless of if the Low Ambient lockout isenabled.

    Control Lock Box ModeThe control is equipped with a Control Lockout featurewhich is accessed by pressing and holding the MENUand DOWN buttons for 5 seconds. The user will beprompted to enter a 3-digit code. A cursor flashesunder each digit in the 3 digit code when that digit is

    NOTE: See Table G on page 36 for OperationalStatus Messages that you may see during normaloperation.

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    being set. Pressing the UP or DOWN buttons increas-es or decreases the value and press the MENU buttonto lock in that value. The cursor moves to the next digitfor setting. Once the last digit is selected (pressingMENU) the display will ask to confirm the establishedLockout code. Press UP or DOWN button until “YES”is shown and then press the MENU button to confirmthis Lockout code.

    Pressing any button when the control is in LockoutMode will prompt the user for the Lockout code. Thedisplay will read “Control Lockout – Enter PIN 000”. Ifthe PIN is entered incorrectly, the display will show“Invalid PIN”. Pressing any button will return the userto the lockout code screen.

    Entering the correct Lockout code will result in the dis-play showing “Lockout Cleared” and the display will goto the current operating state of the unit.

    Setting for total lockout operation without TIMED SPAoperation (only recommended on systems with poolheat only):1. Press the MENU button until SPA is displayed.

    2. Press the DOWN button until the setpoint temper-ature has been reduced to 65F or lower.

    3. Press the MENU button for the next mode selec-tion and set the desired setpoint temperature foreach mode as appropriate.

    4. Program the Control Lock Box mode as notedabove.

    AUX ModeThe control has the capability to control two auxiliaryoutputs for various external uses (rating is 0.75A @24VAC max.). There are 4 selectable modes withinthe Installer/Service Sub-menu for auxiliary mode con-trol. These include: AUX OFF (default), AUXOUTPUT, REMOTE OUT, and EXT HEAT. The controlallows setting ON and OFF times for these 2 auxiliaryoutputs in the Installer/Service Sub-menu.

    1. AUX OUTPUT – When AUX OUTPUT is selected,the AUX1 and AUX2 outputs turn ON/OFF from thetime schedule loaded into the control at installa-tion. Time schedules for each output areindependent of each other. If the OFF time isbefore the ON time, the control will assume theAux output is to be energized over midnight. If thetime of day is not known due to a clock failure, theAUX output schedules are not run.

    2. REMOTE OUT – When REMOTE OUT is select-ed, the AUX1 output is used to control another poolheater (gas, HPPH or solar). This feature is idealfor when using a HEAT PUMP / GAS HEATERcombo, where a Gas Heater will be providing 'backup' heating for your Heat Pump Pool Heater. GasHeaters are usually used to assist when the tem-perature is too cold for a Heat Pump Pool Heaterto heat the pool/spa water effectively on its own, orwhen the target temperature will require a largeramount of BTUs than what the Heat Pump PoolHeater can provide on its own, during a given timeand/or outside conditions, in order to be achievedwithin the operator's desired window of time. AHeat Pump Pool Heater, as the more efficientheating device when used in conjunction with aGas Heater, should be the equipment in control ofmonitoring the pool/spa water temp and decidingwhether there is a Call for Heat. In the REMOTEOUT mode, the 'Ext. Heater', i.e. Gas Heater, isnot allowed to heat the water unless the HeatPump Pool Heater is on as well.

    To take advantage of this feature, set the HeatPump Pool Heater to the desired Target Temp, andthen set the Gas Heater to the temperature fromwhich the Heat Pump Pool Heater will no longertruly need assistance. For example, if your deal-er/installer's calculations, or prior experience,determines that on your particular pool/spa, theHeat Pump Pool Heater will no longer need assis-tance getting the water to a desired temp of 80Fonce the water reaches 70F, set the Heat PumpPool Heater to 80F and the Gas Heater to 70F.

    The AUX1 output energizes 10 seconds after thefirst unit/Heat Pump Pool Heater's compressor andde-energizes when the first unit/Heat Pump PoolHeater's compressor de-energizes. AUX2 output isalways OFF in this configuration.

    REMOTE OUT (Multiple HPPHs) – The “LeadHPPH” can control one or more “follower HPPH”with a single set point temperature. The AUX1 out-put energizes 10 seconds after the “Lead HPPH”compressor and de-energizes after the “LeadHPPH” compressor de-energizes. AUX2 output isalways OFF in this configuration.

    3. EXT HEAT – When EXT HEAT is selected, AUX1output is energized whenever there is a 1st stageheat demand. This allows the use of a solar sys-tem in conjunction with this unit and the control willoperate the solar system first and only bring thisunit on if the heating demand is NOT being met bythe solar system. AUX2 is always off in this con-figuration.

    NOTE: Record this Lockout code for future refer-ence.

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    The 2nd stage (HPPH) demand is initiated whenwater temperature has remained more than 0.5Fcolder than the heat setpoint for more than 2hours, or when the water temperature is 1.5F ormore colder than the heating setpoint.

    Remote Pool OperationREMOTE Mode is accessed by pressing and holdingthe UP and DOWN buttons simultaneously for 3 sec-onds. When exiting the REMOTE mode, the controlalways selects the OFF Mode. If the UP, DOWN orMENU buttons are pressed while in REMOTE mode,the display will read “Exit Remote Mode to AdjustTemp”. Mode and temperature setpoints are notchanged. Press and hold the UP and DOWN buttonsfor 3 seconds to exit REMOTE Mode.

    On HEAT/COOL models, the control displays “RemotePool” on the first line of the display while the 2nd linedisplays “Cool”, “Heat” or “Auto”. Factory default is“Cool”. The control uses the value selected when theMENU button is pressed to advance to the next item.This programming is done from the Installer/Servicemenus.

    Pool Heat ModeThe control is equipped with a mode which will auto-matically heat the pool to the heating setpointestablished in the User’s menu.

    Pool Cool Mode (HEAT/COOL models ONLY)The control is equipped with a mode which will auto-matically cool the pool to the cooling setpointestablished in the User’s menu.

    Pool Auto Mode (HEAT/COOL models ONLY)The control is equipped with a mode which will auto-matically heat and cool the pool within the range of theheating setpoint plus the Cooling Deadband (2-10Fadjustable – default 6F) established in theInstaller/Service Sub-menu. Example – pool heatingsetpoint set at 80F and Cooling Deadband set at 6F –unit will automatically heat the pool if the temperaturedrops below 80F and will automatically cool the pool ifthe temperature is above 86F.

    TIMED SPA ModeThe control is equipped with a mode which will heatthe spa to the Spa Setpoint temperature for a specifiedperiod of time selected in the TIMED SPA mode set-up. NOTE: The Spa setpoint temperature CANNOTbe changed when operating in this mode. This func-tionality will override all other program settings for theperiod of time selected by the user during the TIMEDSPA initiation.

    1. To activate the TIMED SPA feature, press theMENU button until “TIMED SPA” is displayed onthe top line of the display.

    2. Press the UP or DOWN buttons to select thedesired duration of spa heating (up to a maximumduration of 6 hours in 15 minute increments).

    3. The timer will start to count down from the selectedperiod of time and the HPPH will operate to heatthe spa water based on the previously selectedspa setpoint temperature setting.

    4. When the TIMED SPA timer has expired, the con-trol will return to the previous mode that it was inwhen TIMED SPA was selected.

    Fault HistoryThe control is equipped to maintain fault history in theInstaller/Service menu. It will retain the last 10 faults(starting with the most recent). If the fault historyexceeds 10 events, the earliest fault drops off when anew fault occurs. NOTE: There is no time/date stampassociated with each fault. This history is intended tosimply show what faults the unit has experienced.

    When the “Faults Last” shows on the display, pressingthe UP button toggles to the most previous fault.Pressing the UP button toggles through the recordedfaults. The faults are labeled on the first line of the dis-play as Faults Last, Faults 2, Faults 3, etc.

    Consecutive identical faults are only stored once.

    Run Hours/CyclesThe control is equipped to monitor the number of runhours of the unit and the cycles of operation. This isaccessible through the Installer/Service menu. Thesevalues are not resettable. The “Run Hours” tracks thenumber of hours that the compressor has been ener-gized. This data is stored in non-volatile memory eachtime the demand for heat is satisfied. Hours and min-utes are stored, although only hours are displayed.The “Cycles” tracks the number of times that the com-pressor has been energized.

    WARNING: If the Spa heating (in a pool/spa sys-tem) is controlled by an external controller, 3-wayvalves MAY need to be manually adjusted in order touse the TIMED SPA feature of this HPPH. Failure toproperly adjust the 3-way valves may result in over-heating of the pool water or other undesirableresults.

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    Compressor Start Delay The control is equipped with a compressor start delayto prevent short-cycling of the compressor. The con-trol will not energize a compressor unless thecompressor has been off for at least 3 minutes. Whenthis situation arises, the display shall read “Comp StartDelay” until the timer clears and the compressor starts.

    Minimum Run TimeTo ensure proper operation of the compressor andlongest life, the control has a minimum run time for thecompressor of 3 minutes. If the setpoint is reachedwithin 3 minutes, the compressor will continue to runfor 3 minutes unless (1) the high pressure switch trips,(2) the water pressure switch trips, (3) the high tem-perature limit is reached, or (4) the user selects “OFF”mode.

    Defrost OperationThe control is equipped with several defrost algorithmsdepending on the configuration of the unit (HEATONLY, POWER DEFROST or HEAT/COOL).

    On HEAT ONLY models, the control initiates a defrostcycle when the coil temperature falls to the “DefrostTemp” setpoint (24F default) established in theInstaller/Service sub-menu. The compressor will shutoff, but the fan will continue to operate to pull warmerair across the coil in an effort to defrost the coil. Whenthe control sees a rise in the coil sensor temperatureequal to “Defrost Temp” + “Defrost Deadband” (10Fdefault) or after 15 minutes have passed, the unit willexit the defrost cycle and will return to normal heatingoperation based on the current water temperature andsetpoint temperature.

    On POWER DEFROST models, the control initiates adefrost cycle when the coil temperature fal