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[email protected] | Bryan Williams Grow customer loyalty with the cloud.

Grow customer loyalty with the cloud. - CLICK! Digital Expo€¦ · Grow customer loyalty with the cloud. THE FUTURE OF RETAIL Focus on the customer. CUSTOMER ENGAGEMENT 41% of revenue

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Page 1: Grow customer loyalty with the cloud. - CLICK! Digital Expo€¦ · Grow customer loyalty with the cloud. THE FUTURE OF RETAIL Focus on the customer. CUSTOMER ENGAGEMENT 41% of revenue

[email protected] | Bryan Williams!

Grow customer loyalty with the cloud.

Page 2: Grow customer loyalty with the cloud. - CLICK! Digital Expo€¦ · Grow customer loyalty with the cloud. THE FUTURE OF RETAIL Focus on the customer. CUSTOMER ENGAGEMENT 41% of revenue

THE FUTURE OF RETAIL Focus on the customer.

Page 3: Grow customer loyalty with the cloud. - CLICK! Digital Expo€¦ · Grow customer loyalty with the cloud. THE FUTURE OF RETAIL Focus on the customer. CUSTOMER ENGAGEMENT 41% of revenue

CUSTOMER ENGAGEMENT 41% of revenue comes from returning and repeat purchasers, who represent only 12% of all visitors.

MULTIPLE CHANNEL TRACKING Understand how customers engage on which channel. Follow their lifecycle and know when they convert.

SMARTPHONE ENGAGEMENT Send targeted push notifications directly to customers’ phones or let customers ring up their purchases and check out.

CUSTOMER ANALYTICS Know your best customers, what they like, how much they spend and how often you see them in store.

Page 4: Grow customer loyalty with the cloud. - CLICK! Digital Expo€¦ · Grow customer loyalty with the cloud. THE FUTURE OF RETAIL Focus on the customer. CUSTOMER ENGAGEMENT 41% of revenue

VEND POS A sophisticated, affordable cloud-based retail & customer loyalty platform.

Intuitive software!

Great for most verticals!

Cloud-based!

Scalable & flexible

Beautiful point-of-sale

www.vendhq.com

Page 5: Grow customer loyalty with the cloud. - CLICK! Digital Expo€¦ · Grow customer loyalty with the cloud. THE FUTURE OF RETAIL Focus on the customer. CUSTOMER ENGAGEMENT 41% of revenue

SWARM ANALYTICS Bringing online tools to offline retail.

Measure foot traffic & dwell time!

Track customer conversion rates!

Run targeted marketing campaigns!

Segment customers!

!

www.swarm-mobile.com

Page 6: Grow customer loyalty with the cloud. - CLICK! Digital Expo€¦ · Grow customer loyalty with the cloud. THE FUTURE OF RETAIL Focus on the customer. CUSTOMER ENGAGEMENT 41% of revenue

MAILCHIMP'S CHIMPADEEDOO Easily build a list of interested ild a comprehensive database

Collect emails anywhere!

Works offline!

Syncs with Mailchimp!

Customizable!

Page 7: Grow customer loyalty with the cloud. - CLICK! Digital Expo€¦ · Grow customer loyalty with the cloud. THE FUTURE OF RETAIL Focus on the customer. CUSTOMER ENGAGEMENT 41% of revenue

SELFPAY Customer self-serve. As easy as Scan. Pay. Go!

Customer self-checkout!

Saves payment details!

Integrates with POS!

Customisable interface!

www.digitalretailapps.com

Page 8: Grow customer loyalty with the cloud. - CLICK! Digital Expo€¦ · Grow customer loyalty with the cloud. THE FUTURE OF RETAIL Focus on the customer. CUSTOMER ENGAGEMENT 41% of revenue

COLLECT REWARDS Smart loyalty for smart stores.

Create customer database!

Send offers via push notifications!

Customisable rewards!

Encourage social sharing!

business.collectrewards.com

Page 9: Grow customer loyalty with the cloud. - CLICK! Digital Expo€¦ · Grow customer loyalty with the cloud. THE FUTURE OF RETAIL Focus on the customer. CUSTOMER ENGAGEMENT 41% of revenue

SHOPPINPAL Drive foot traffic. Simplify rewards. Speed up checkout.

Customer self-checkout!

Pulls product info from Vend!

Wishlists & gift registries!

Personalised offers!

Customer rewards!

www.shoppinpal.com

Page 10: Grow customer loyalty with the cloud. - CLICK! Digital Expo€¦ · Grow customer loyalty with the cloud. THE FUTURE OF RETAIL Focus on the customer. CUSTOMER ENGAGEMENT 41% of revenue

INTEGRATED APPS Cloud apps integrate to provide even more sophisticated metrics.

Page 11: Grow customer loyalty with the cloud. - CLICK! Digital Expo€¦ · Grow customer loyalty with the cloud. THE FUTURE OF RETAIL Focus on the customer. CUSTOMER ENGAGEMENT 41% of revenue

www.vendhq.com