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My future is bright
Generation Next: The Future of HR
Emmanuel Michael Head, Human Resources [email protected] @enmichael
November 21, 2015
Accion Microfinance Bank
Content
• The Four Generations
• Workplace Traits - Generations
• Case: Accion Microfinance Bank
• Generation Next – Characteristics
• Generation Next – HR Implications
• Technology in HR
• 2016 HR Competency Model
Accion Microfinance Bank
The Four Generations
Generation Years Age Range
The Silents 1925 – 1945 70 – 90
Baby Boomers
1946 – 1964 51 – 69
Gen Xers 1965 – 1976 39 – 50
Gen Yers 1977 – 1994 21 – 38
Most frequently encountered beginning and ending points for each generation (U.S. Census Bureau).
Accion Microfinance Bank
Workplace Traits Most Attributed to Generations The Silents (1925 – 1945) Baby Boomers (1946 – 1964)
• Plan to stay with the organization over the long term • Respectful of organizational hierarchy • Like structure • Accepting of authority figures in the workplace • Give maximum effort
• Give maximum effort • Accepting of authority figures in the workplace • Results driven • Plan to stay with the organization over the long term • Retain what they learn
Gen Xers (1965 – 1976) Gen Yers (1977 – 1994)
• Technologically savvy • Like informality • Learn quickly • Seek work-life balance • Embrace diversity
• Technologically savvy • Like informality • Embrace diversity • Learn quickly • Need supervision
The results shown are the top five traits for each generation listed in order from highest to lowest. Source: SHRM Generational Differences Survey Report, 2004.
Accion Microfinance Bank
Accion MfB Gen Analysis – Oct 2015
Source: Accion Microfinance Bank
Accion Microfinance Bank
Generation Next – “Gen Y”
Accion Microfinance Bank
Generation Next – “Gen Y”
Characteristics - Technology
• Grew up surrounded by digital media and are more comfortable, knowledgeable, and literate than previous generations • Assimilate new technology whereas previous generations accommodate it • Customize their digital world as new products come on the market • Facility with technology has empowered them— are consultants to older adults in using technology • Have a tendency to think quickly and juggle many tasks at one time
• Are heavy online users and can locate information easily and instantly on Web and through networking • Have grown up with heavy reliance on technology, which has negatively affected basic spelling and writing skills • Use of technology has created demands for instant digital gratification
Source: The Ken Blanchard Companies
Accion Microfinance Bank
Generation Next – HR Implications
• Make them feel like they have an impact on your business – Create opportunity for them to contribute ideas and opinions
– Give them autonomy to make basic decisions on non-critical components of a project
• Build loyalty in smaller doses – Create a culture of teamwork;
– Recognition; and
– Growth
• Set a clear success path for employees to grow within the company – Work with them to determine their career goals
– Develop pathways for them to reach these goals
• Embrace their way of doing things – They are goal driven
– They love technology and ability to work using mobile tools
Source: Corporate Executive Board; Timna Jacks; Dan Schawbel
Accion Microfinance Bank
Technology Innovative Ways to Attract, Retain and Engage Talent
Source: Capgemini Consulting Analysis
Accion Microfinance Bank
2016 HR Competency Model
Source: The RBL Group
Accion Microfinance Bank
Accion Microfinance Bank
Connect with me!
ng.linkedin.com/in/enmichael
www.facebook.com/enmichael
www.twitter.com/enmichael
google.com/+EmmanuelMICHAELNG
My future is bright
