Gambling Regulation (Pre-commitment and Loyalty …FILE/14-172sr001.docx · Web viewGambling Regulation (Pre-commitment and Loyalty Scheme) Regulations 2014. S.R. No. 172/2014

Version No. 001

Gambling Regulation (Pre-commitment and Loyalty Scheme) Regulations 2014

S.R. No. 172/2014

Version as at1 December 2015

TABLE OF PROVISIONSRegulation Page

Part 1—Preliminary 1

1 Objective 12 Authorising provision 13 Commencement 14 Definitions 14A References to design of front of card 54B Back of player cards 6

Part 2—Pre-commitment 7

Division 1—Preliminary 7

5 Application of Part 75A Minister may specify pre-commitment logos 7

Division 2—Player account equipment 8

6 Card readers on gaming machines 87 Interactive display screens on gaming machines 88 Kiosks 109 Card encoders, card readers and keypads 1210 Player service points 12

Division 3—Player accounts and player cards 12

11 Registered player accounts 1211A Player cards must comply with player card standards 1311B Appearance of player cards if loyalty scheme is conducted 1411C Appearance of player cards if no loyalty scheme is conducted

but venue cards are available 1511D Appearance of player cards if no loyalty scheme is conducted

and no venue cards are available 1512 Registered player cards 1613 Casual player cards 16

1

Division 4—Information requirements 18

14 Pre-commitment information brochures 1815 Commission to provide pre-commitment information

brochures to venue operators and casino operators 1916 Change in pre-commitment information brochures 19

Division 5—Other requirements 20

17 Provision of assistance 2018 Discouraging or drawing attention to the use of pre-

commitment and encouraging limit changing 21

Part 3—Loyalty schemes 23

Division 1—Requirements relating to pre-commitment 23

19 Application of Division 2320 Accumulation of gaming points 2320A Player must be informed if gaming points cease to accrue 2421 Electronic pre-commitment information has priority 2522 Requirement to provide equal access 2522A Use of pre-commitment logo on website for approved venue

or casino 2622B Use of pre-commitment logo in mobile loyalty application 2822C Use of pre-commitment logo in loyalty scheme application

form 2922D Inclusion of pre-commitment information in loyalty scheme

application form 3023 Discouraging or drawing attention to the use of

pre-commitment and encouraging limit changing 30

Division 2—Loyalty points 32

24 Accumulation of loyalty points for activities other than playing gaming machines 32

25 Award of gaming points must not exceed award of non-gaming points 32

26 Loyalty points must not be redeemed for gaming machine credits or gaming tokens 33

27 Gaming points must not be redeemed for rewards of greater value than rewards for the redemption of non-gaming points 34

Division 3—Information requirements 34

28 Information required before issuing loyalty player cards 3429 Information to be given to loyalty scheme participants 3630 Information to be contained in player activity statement 36

═══════════════

2

Endnotes 43

1 General information 43

2 Table of Amendments 45

3 Amendments Not in Operation 46

4 Explanatory details 47

3

Version No. 001


S.R. No. 172/2014

Version as at1 December 2015

Part 1—Preliminary1 Objective

The objective of these Regulations is to prescribe matters in relation to—

(a) pre-commitment; and

(b) player cards; and

(c) player account equipment; and

(d) the conduct of loyalty schemes; and

(e) the provision of information relating to pre-commitment and loyalty schemes.

2 Authorising provision

These Regulations are made under section 11.2.1 of the Gambling Regulation Act 2003.

3 Commencement

These Regulations come into operation on 1 December 2015.

4 Definitions

(1) In these Regulations—

casual player card means a player card on which there is stored a unique identification number that is allocated for that player card;

1

design, in relation to the front of a player card or venue card, has the meaning set out in regulation 4A;

electronic loyalty information means a message or other piece of information generated or sent by the loyalty scheme for the purpose of being displayed to a player of a gaming machine;

electronic pre-commitment information means a message or other piece of information generated or sent by a pre-commitment system for the purpose of being displayed to a player of a gaming machine;

gaming points means loyalty points accumulated from the playing of gaming machines;

logo standards means the standards made by the Minister under regulation 5A(1);

loyalty player card means a player card that is capable of being used by a player to track their playing of gaming machines for the purposes of a loyalty scheme;

loyalty points means bonus, loyalty or reward points accumulated by a participant in a loyalty scheme;

loyalty scheme application form means a form that is to be used by a person in order to become a participant in a loyalty scheme;

2

Reg. 4(1) def. of design inserted by S.R. No. 139/2015 reg. 6(4).

Reg. 4(1) def. of logo standards inserted by S.R. No. 139/2015 reg. 6(4).

Reg. 4(1) def. of loyalty scheme application form inserted by S.R. No. 139/2015 reg. 6(4).

mobile loyalty application means a software application that—

(a) provides access to services, or displays information, relating to a loyalty scheme conducted at an approved venue or casino; and

(b) is produced by or on behalf of the venue operator or casino operator; and

(c) is distributed or made available (whether for a fee or otherwise) for use by a player of a gaming machine or another member of the public on a personal electronic device;

non-gaming points means loyalty points accumulated from the purchase of goods or services not related to the playing of gaming machines;

player information standards has the same meaning as it has in the Gambling Regulations 2015;

player service point means a place set aside in an approved venue or casino under regulation 10(1);

pre-commitment information brochure means a brochure, booklet, pamphlet or leaflet that—

(a) is in the form specified in the player information standards for brochures relating to the pre-commitment system; and

3

Reg. 4(1) def. of mobile loyalty application inserted by S.R. No. 139/2015 reg. 6(4).

Reg. 4(1) def. of player information standards substituted by S.R. No. 139/2015 reg. 6(2).

Reg. 4(1) def. of pre-commitment information brochure substituted by S.R. No. 139/2015 reg. 6(3).

(b) contains, in English, the information specified in the player information standards, for brochures relating to the pre-commitment system;

registered player account means an account established for a person under regulation 11;

registered player card means a player card on which there is stored a unique identification number that is allocated for a particular person's use of a pre-commitment system;

the Act means the Gambling Regulation Act 2003;

unique identification number means a number allocated by a pre-commitment system for the purpose of identifying information held by the system in relation to either—

(a) a particular person's use of the pre-commitment system; or

(b) the use of a particular player card with respect to the pre-commitment system;

venue card means a card that—

(a) is provided by or on behalf of a venue operator or casino operator; and

(b) is not a player card; and

(c) indicates that the person to whom the card is issued—

(i) uses or is permitted to use facilities at the approved venue or casino (as the case requires); or

4

Reg. 4(1) def. of unique identification number amended by S.R. No. 139/2015 reg. 6(1).

Reg. 4(1) def. of venue card inserted by S.R. No. 139/2015 reg. 6(4).

(ii) participates in a program or scheme conducted at the approved venue or casino (as the case requires) other than by participating in a loyalty scheme or using the pre-commitment system.

Example

A venue card may indicate that a person participates in a scheme under which the person is granted special privileges or discounts at an approved venue.

* * * * *

4A References to design of front of card

For the purposes of these Regulations, the design of the front of a player card or a venue card—

(a) includes—

(i) the colour of the front of the card; and

(ii) the imagery appearing on the front of the card; and

(iii) the text appearing on the front of the card (other than text referred to in paragraph (b)); and

(iv) the colour and arrangement of the imagery and text referred to in subparagraphs (ii) and (iii); and

(v) the size of the imagery and text referred to in subparagraphs (ii) and (iii) relative to the size of the card; and

(vi) the font of the text referred to in subparagraph (iii); and

5

Reg. 4(2) revoked by S.R. No. 139/2015 reg. 6(5).

Reg. 4A inserted by S.R. No. 139/2015 reg. 7.

(b) does not include—

(i) text that identifies the person to whom the card is issued; or

(ii) a number or other text that identifies a particular card (for example, the serial number of a card).

4B Back of player cards

For the purposes of these Regulations, the back of a player card is the side of the card that bears the magnetic stripe.

6

Reg. 4B inserted by S.R. No. 139/2015 reg. 7.

Part 2—Pre-commitment

Division 1—Preliminary

5 Application of Part

This Part applies if the Minister directs the monitoring licensee, under section 3.8A.2 of the Act, to provide a pre-commitment system.

5A Minister may specify pre-commitment logos

(1) The Minister may make standards that specify logos that are to be used, in relation to the pre-commitment system, for—

(a) player cards; and

(b) websites referred to in regulation 22A; and

(c) mobile loyalty applications; and

(d) loyalty scheme application forms.

(2) As soon as possible after making or amending the logo standards, the Minister must give the standards to the Commission.

(3) Within 14 days of receiving the logo standards from the Minister, the Commission must—

(a) publish the standards on its website; and

(b) provide each venue operator and casino operator with the standards.

(4) If the logo standards are amended, the amendment takes effect on the commencement day specified in the amended logo standards.

(5) The day specified in the amended logo standards must not be earlier than the first anniversary of the

Part 2 Div. 1 (Heading) substituted by S.R. No. 139/2015 reg. 8.


Endnotes


S.R. No. 172/2014

7

day on which the amended logo standards are made.

Division 2—Player account equipment6 Card readers on gaming machines

For the purposes of section 3.8A.10(1) and (2) of the Act—

(a) the prescribed quantity of card readers is one card reader for each gaming machine that is installed in the approved venue or casino (as the case requires); and

(b) the prescribed location of each card reader referred to in paragraph (a) is a location that—

(i) makes the card reader clearly visible to, and easily accessible by, a person sitting at or standing in front of the gaming machine and looking at the video screen; andNote

For an illustration of the location of a gaming machine's video screen, see Schedule 2 to the Gambling Regulations 2015.

(ii) is on or in or attached to the front, or a side panel, of the machine cabinet of the gaming machine.

7 Interactive display screens on gaming machines

(1) For the purposes of section 3.8A.10(1) and (2) of the Act—

(a) subject to subregulation (2), the prescribed quantity of interactive display screens is one interactive display screen for each gaming

Note to reg. 6(b)(i) amended by S.R. No. 139/2015 reg. 10.

Endnotes


S.R. No. 172/2014

8

machine that is installed in the approved venue or casino (as the case requires); and

(b) the prescribed location of each interactive display screen referred to in paragraph (a) is a location that—

(i) makes the interactive display screen clearly visible to, and easily accessible by, a person sitting at or standing in front of the gaming machine and looking at the video screen; and

(ii) is on the front, top or side panel of the machine cabinet of the gaming machine; and

(iii) if the gaming machine has a top box, is below the top box.Note

For an illustration of gaming machines with and without top boxes, and the location of a gaming machine's video screen, see Schedule 2 to the Gambling Regulations 2015.

(2) Subregulation (1) does not apply to a gaming machine if—

(a) the gaming machine and its video screen are programmed so that—

(i) part of the video screen accepts input from, and shows electronic pre-commitment information to, the player of the gaming machine; and

(ii) in the case of a gaming machine installed in an approved venue or casino in which a loyalty scheme is provided, no part of the video screen

Note to reg. 7(1)(b)(iii) amended by S.R. No. 139/2015 reg. 11.

Endnotes


S.R. No. 172/2014

9

can display electronic loyalty information at the same time that the part referred to in subparagraph (i) is displaying electronic pre-commitment information; and

(b) there is no other interactive display installed on the gaming machine as referred to in subregulation (1)(b).

(3) For the purposes of section 3.8A.9(1)(a) and (2)(a) of the Act, it is a requirement that an interactive display screen accepts input from the player of the gaming machine on which the screen is installed, and displays information to that player, for the purposes of—

(a) the pre-commitment system; and

(b) in the case of a gaming machine installed in an approved venue or casino in which a loyalty scheme is provided, a loyalty scheme.

8 Kiosks

(1) For the purposes of section 3.8A.9(1)(a) and (2)(a) of the Act, a kiosk—

(a) must not enable a person to participate in gambling; and

(b) must enable a person to access a website provided by the monitoring licensee for the purposes of pre-commitment; and

(c) must enable a person who holds a player card to—

(i) set a time limit or net loss limit under the pre-commitment system; and

(ii) change a time limit or net loss limit set under the pre-commitment system; and

Endnotes


S.R. No. 172/2014

10

(iii) set or reset a password or personal identification number that is used by the pre-commitment system in relation to the person's playing of gaming machines; and

(iv) view a statement of the information about the playing of gaming machines that has been recorded by the pre-commitment system in respect of a player card held by the person.

(2) For the purposes of section 3.8A.10(1) of the Act—

(a) the prescribed quantity of kiosks is one; and

(b) the prescribed location of the kiosk is a location—

(i) that is inside the approved venue; and

(ii) that is outside the gaming machine area of the approved venue; and

(iii) that makes the kiosk readily accessible to any person in the approved venue.

(3) For the purposes of section 3.8A.10(2) of the Act—

(a) the prescribed quantity of kiosks is one; and

(b) the prescribed location of the kiosk is a location—

(i) that is inside the casino; and

(ii) that makes the kiosk readily accessible to any person in the casino.

Endnotes


S.R. No. 172/2014

11

9 Card encoders, card readers and keypads

For the purposes of section 3.8A.10(1) and (2) of the Act—

(a) the prescribed quantity of card encoders, card readers and keypads that a venue operator or casino operator must ensure is installed in the approved venue or casino (as the case requires) is one of each of those items; and

(b) the prescribed location of card encoders, card readers and keypads that a venue operator or casino operator must ensure is installed in the approved venue or casino (as the case requires) is at a player service point.

10 Player service points

(1) A venue operator or casino operator must set aside a place in the approved venue or casino (as the case requires) for the purposes of providing assistance to the users of the pre-commitment system.

(2) At all times when gaming machines are available for gaming in an approved venue or casino, the venue operator or casino operator (as the case requires) must ensure that an employee of the venue operator or casino operator is available to assist a person at a player service point to do any of the things referred to in regulation 17.

Division 3—Player accounts and player cards11 Registered player accounts

(1) The monitoring licensee, on request, may establish an account for a person for the purposes of the pre-commitment system.

Endnotes


S.R. No. 172/2014

12

(2) A registered player account must contain the following information about the person for whom the account is established—

(a) the person's name;

(b) an address for the person, if the person provides one;

(c) an email address for the person, if the person provides one;

(d) the unique identification number in relation to the person's use of the pre-commitment system;

(e) information about the playing of gaming machines that is recorded by the pre-commitment system in respect of a registered player card held by the person;

(f) information about the person's use of the pre-commitment system including—

(i) a time limit or net loss limit set; and

(ii) a time limit or net loss limit changed; and

(iii) a password or personal identification number set or reset by the person.

11A Player cards must comply with player card standards

(1) For the purposes of section 3.8A.11(1)(a) and (2)(a) of the Act—

(a) the back of a player card must bear a logo in accordance with subregulation (2); and

(b) a player card must not otherwise display any reference to pre-commitment.


Endnotes


S.R. No. 172/2014

13

(2) The back of a player card bears a logo in accordance with this subregulation if—

(a) it bears the logo specified in the logo standards for player cards (or, if subregulation (3) applies, the logo referred to in that subregulation); and

(b) the logo is—

(i) not smaller than 13∙5 mm high and 15 mm wide; and

(ii) not smaller than any logo for a loyalty scheme appearing on the back of the player card.

(3) If the logo standards have been amended but the amendment has not yet come into operation, the back of the player card may bear the logo specified for player cards in the amended logo standards (instead of the logo specified for player cards in the logo standards as currently in force).

11B Appearance of player cards if loyalty scheme is conducted

(1) This regulation applies to a player card that—

(a) is distributed or made available for use in an approved venue or casino in which a loyalty scheme is conducted; and

(b) is not a loyalty player card.

(2) For the purposes of section 3.8A.11(1)(a) and (2)(a) of the Act, the design of the front of the player card must be the same as the design that, at the time the player card is printed, is most commonly used on the front of loyalty player cards that have been distributed or made available for use at the approved venue or casino.


Endnotes


S.R. No. 172/2014

14

(3) Despite subregulation (2), the front of the player card is not required to have the name or logo of a loyalty scheme printed on it.

11C Appearance of player cards if no loyalty scheme is conducted but venue cards are available

(1) This regulation applies to a player card distributed or made available for use in an approved venue or casino—

(a) in which no loyalty scheme is conducted; and

(b) in relation to which venue cards are issued.

(2) For the purposes of section 3.8A.11(1)(a) and (2)(a) of the Act, the design of the front of the player card must be the same as the design that, at the time the player card is printed, is most commonly used on the front of venue cards that have been distributed or made available for use at the approved venue or casino.

(3) Despite subregulation (2), the front of the player card is not required to have printed on it the name or logo of any program or scheme to which the venue card relates.

(4) For the purposes of this regulation, the design of the front of a player card may be the same as the design of the front of a venue card even if the dimensions of the 2 cards are different.

11D Appearance of player cards if no loyalty scheme is conducted and no venue cards are available

(1) This regulation applies to a player card distributed or made available for use in an approved venue or casino—

(a) in which no loyalty scheme is conducted; and

Reg. 11C inserted by S.R. No. 139/2015 reg. 12.

Reg. 11D inserted by S.R. No. 139/2015 reg. 12.

Endnotes


S.R. No. 172/2014

15

(b) in relation to which venue cards are not issued.

(2) For the purposes of section 3.8A.11(1)(a) and (2)(a) of the Act, the front of the player card must have the following matters printed prominently on it—

(a) the name of the approved venue or casino;

(b) if the venue operator or casino operator uses a logo to identify the approved venue or casino, any logo that is used for that purpose.

12 Registered player cards

(1) A venue operator or casino operator must, on request, issue a registered player card to a person for whom a registered player account is established.

(2) Before issuing a registered player card, the venue operator or casino operator may require the person to satisfy the venue operator or casino operator that the person is the person for whom the registered player account is established.

(3) For the purposes of section 3.8A.11(1)(a) and (2)(a) of the Act, a registered player card issued under subregulation (1) must have recorded on it the unique identification number in respect of the person to whom the card is issued.

(4) A venue operator or casino operator must not charge a fee for issuing or re-issuing a registered player card.

13 Casual player cards

(1) At all times when gaming machines are available for gaming in an approved venue, the venue operator must ensure that—

Endnotes


S.R. No. 172/2014

16

(a) at least 20 casual player cards are made available for players to collect from each player service point in the approved venue; and

(b) at least 20 casual player cards are made available for players to collect from the cashier area in the approved venue; and

(c) the number of casual player cards specified by the Commission are made available for players to collect from other places specified by the Commission in the approved venue; and

(d) the total number of casual player cards available in the approved venue is equal to or greater than the number of gaming machines in the gaming machine area of the approved venue; and

(e) the cards are easily visible and readily accessible to players; and

(f) any information required by the Minister to accompany or be displayed with the cards accompanies or is displayed with them.

(2) At all times when gaming machines are available for gaming in a casino, the casino operator must ensure that—

(a) at least 100 casual player cards are made available for players to collect from each player service point in the casino; and

(b) at least 100 casual player cards are made available for players to collect from the cashier area in the casino; and

(c) the number of casual player cards specified by the Commission are made available for players to collect from other places specified by the Commission in the casino; and

Endnotes


S.R. No. 172/2014

17

(d) the total number of casual player cards available is equal to or greater than the number of gaming machines in the casino; and

(e) the cards are easily visible and readily accessible to players; and

(f) any information required by the Minister to accompany or be displayed with the cards accompanies, or is displayed with, them.

(3) A venue operator or casino operator must not charge a fee for making available a casual player card.

Division 4—Information requirements14 Pre-commitment information brochures

(1) At all times when gaming machines are available for gaming in an approved venue or casino, the venue operator or casino operator (as the case requires) must ensure that pre-commitment information brochures are available at—

(a) each cashier area in the approved venue or casino; and

(b) each player service point in the approved venue or casino; and

(c) any other place in the approved venue or casino at which casual player cards are made available for players to collect; and

(d) each other place in the approved venue or casino at which documents regarding a loyalty scheme are made available for players to collect.

Penalty: 20 penalty units.

Reg. 14(1)(c) amended by S.R. No. 139/2015 reg. 13(a).

Reg. 14(1)(d) inserted by S.R. No. 139/2015 reg. 13(b).

Endnotes


S.R. No. 172/2014

18

(2) At all times when gaming machines are available for gaming in an approved venue or casino, the venue operator or casino operator (as the case requires) must ensure that the total number of pre-commitment information brochures available under subregulation (1) is equal to or greater than the number of gaming machines in the approved venue or casino (as the case requires).


(3) Nothing in this regulation prevents the provision or display of brochures containing information in languages other than English.

15 Commission to provide pre-commitment information brochures to venue operators and casino operators

(1) The Commission must provide to each venue operator pre-commitment information brochures in sufficient numbers to enable the venue operator to comply with regulation 14.

(2) The Commission must provide a pre-commitment information brochure to each casino operator in a form allowing the brochure to be copied.

16 Change in pre-commitment information brochures

(1) This regulation applies if, under regulation 4(2), the Minister approves a change in the form of, or in the information to be contained in, a pre-commitment information brochure.

(2) The Commission must—

(a) within 14 days after the approval of the change—

(i) notify each venue operator and casino operator of the change; and

Endnotes


S.R. No. 172/2014

19

(ii) provide a copy of the new brochure to the casino operator in a form allowing it to be copied; and

(b) within 3 months after the approval of the change, provide to each venue operator copies of the new brochure in sufficient numbers to enable the venue operator to comply with regulation 14.

(3) It is sufficient compliance with regulation 14 for a period of 4 months immediately following the approval of the change, for a venue operator or casino operator to make available a brochure that was a pre-commitment information brochure immediately before the approval of the change.

Division 5—Other requirements17 Provision of assistance

A venue operator or casino operator must, on request, assist a person who is in the approved venue or casino (as the case requires) to do any of the following things—

(a) obtain a casual player card;

(b) obtain a registered player card (and have recorded in the pre-commitment system any information that is relevant for that purpose);

(c) use a kiosk for the purposes of the pre-commitment system;

(d) set a time limit or net loss limit under the pre-commitment system;

(e) change a time limit or net loss limit set under the pre-commitment system;

(f) set or reset a password or personal identification number that is used by the pre-commitment system in relation to the person's playing of gaming machines;

Endnotes


S.R. No. 172/2014

20

(g) use the player account equipment installed on or in a gaming machine;

(h) view a statement of the information about the playing of gaming machines that has been recorded by the pre-commitment system in respect of a player card held by the person;

(i) otherwise use the pre-commitment system.


18 Discouraging or drawing attention to the use of pre-commitment and encouraging limit changing

(1) A venue operator or casino operator must not discourage, hinder or obstruct a person from doing any of the following things—

(a) obtaining a casual player card;

(b) obtaining a registered player card (and having recorded in the pre-commitment system any information that is relevant for that purpose);

(c) using the pre-commitment system;

(d) seeking assistance to use the pre-commitment system;

(e) setting a time limit or net loss limit under the pre-commitment system;

(f) changing a time limit or net loss limit set under the pre-commitment system;

(g) setting or resetting a password or personal identification number that is used by the pre-commitment system in relation to the person's playing of gaming machines;

Endnotes


S.R. No. 172/2014

21

(h) viewing a statement of the information about the playing of gaming machines that has been recorded by the pre-commitment system in respect of a player card held by the person;

(i) using the player account equipment installed on or in a gaming machine;

(j) otherwise using the pre-commitment system.


(2) A venue operator or casino operator must not encourage or induce a person to increase a time limit or net loss limit that the person has set under the pre-commitment system.


(3) A venue operator or casino operator must not give preference to, or treat more favourably, persons using casual player cards over persons using registered player cards.


(4) A venue operator or casino operator must not encourage or induce a person to obtain a casual player card rather than a registered player card.


(5) A venue operator or casino operator must not draw attention to a person because that person is using or has used the pre-commitment system.


(6) A venue operator or casino operator must not require a person to participate in a loyalty scheme in order to use or access the pre-commitment system.


Endnotes


S.R. No. 172/2014

22

Part 3—Loyalty schemes

Division 1—Requirements relating to pre-commitment

19 Application of Division

This Division applies if the Minister directs the monitoring licensee, under section 3.8A.2 of the Act, to provide a pre-commitment system.

20 Accumulation of gaming points

(1) A loyalty scheme provider must not provide a loyalty scheme that allows a participant to accumulate gaming points for play that—

(a) occurs while a time or net loss limit set by the participant under the pre-commitment system is met or exceeded; or

(b) is not tracked by the pre-commitment system because—

(i) the participant has, on 3 successive occasions, incorrectly entered the personal identification number that enables the participant to use thepre-commitment system; or

(ii) the period of time allowed by the pre-commitment system for the participant to enter the personal identification number after inserting their player card has elapsed; or

(iii) the period of time for which the participant can refrain from playing the gaming machine, before play will cease to be tracked, has elapsed.


Reg. 20 substituted by S.R. No. 139/2015 reg. 14.

Endnotes


S.R. No. 172/2014

23

(2) A venue operator or casino operator must ensure that a loyalty scheme that does not comply with subregulation (1) is not provided in the approved venue or casino.


20A Player must be informed if gaming points cease to accrue

(1) A loyalty scheme provider must not provide a loyalty scheme unless on each occasion that, in accordance with regulation 20, the scheme ceases to allow a player of a gaming machine to accumulate gaming points—

(a) a message is displayed on—

(i) the interactive display screen attached to the gaming machine; or

(ii) the video screen of the gaming machine; and

(b) the message—

(i) states that the player has ceased to accumulate gaming points; and

(ii) explains the event that has resulted in the cessation.


(2) A venue operator or casino operator must ensure that a loyalty scheme that does not comply with subregulation (1) is not provided in the approved venue or casino.



Endnotes


S.R. No. 172/2014

24

21 Electronic pre-commitment information has priority

For the purposes of section 3.8A.9(1)(a) and (2)(a) of the Act, an interactive display screen that is installed on a gaming machine in an approved venue or casino in which a loyalty scheme is provided—

(a) must prioritise the display of electronic pre-commitment information ahead of the display of electronic loyalty information; and

(b) must not display any electronic loyalty information at the same time as electronic pre-commitment information.

Note

Section 3.5.36D(2)(c)(ii) of the Act requires an interactive display screen used for a loyalty scheme to also be used for the purposes of the pre-commitment system.

22 Requirement to provide equal access

(1) For the purposes of section 3.8A.9(1)(a) and (2)(a) of the Act, a kiosk that is installed in an approved venue or casino in which a loyalty scheme is provided—

(a) must display, when not in use, a screen that satisfies the requirements of subregulation (2); and

(b) must not be programmed or configured so that it can only be used by participants in the loyalty scheme.

Note

Section 3.5.36D(2)(c)(iii) of the Act requires a kiosk that is used for a loyalty scheme to be used also for the purposes of the pre-commitment system.

Endnotes


S.R. No. 172/2014

25

(2) A screen satisfies the requirements of this subregulation if—

(a) it enables the user of the kiosk to access a website provided by the monitoring licensee for the purposes of pre-commitment; and

(b) the information displayed on it in relation to the loyalty scheme is no more prominent in size than the information displayed on it in relation to the pre-commitment system.

(3) For the purposes of section 3.8A.9(1)(a) and (2)(a) of the Act, player account equipment that is installed in an approved venue or casino in which a loyalty scheme is provided must not be located, programmed, configured or installed in a location or manner that results in participants in the loyalty scheme being able to access that equipment—

(a) to the exclusion of persons who are not participants in the loyalty scheme; or

(b) more quickly or more easily than the equipment is able to be accessed by persons who are not participants in the loyalty scheme.

22A Use of pre-commitment logo on website for approved venue or casino

(1) This regulation applies on and after 1 March 2016.

(2) A venue operator who provides a website, or on whose behalf a website is provided, must ensure that—

(a) each part of the website that includes a loyalty scheme link also includes the logo specified in the logo standards for websites (or, if subregulation (4) applies, the logo referred to in that subregulation); and


Endnotes


S.R. No. 172/2014

26

(b) the logo is included—

(i) in a prominent location; and

(ii) in a size that is not smaller than the size of any logo for a loyalty scheme that also appears on that part of the website; and

(c) the logo links to a website provided by the monitoring licensee for the purposes of pre-commitment.


(3) A casino operator who provides a website, or on whose behalf a website is provided, must ensure that—

(a) each part of the website that relates to gambling and includes a loyalty scheme link also includes the logo specified in the logo standards for websites (or, if subregulation (4) applies, the logo referred to in that subregulation); and

(b) the logo is included—

(i) in a prominent location; and

(ii) in a size that is not smaller than the size of any logo for a loyalty scheme that also appears on that part of the website; and



Endnotes


S.R. No. 172/2014

27

(4) If the logo standards have been amended but the amendment has not yet come into operation, the website may bear the logo specified for websites in the amended logo standards (instead of the logo specified in the logo standards as currently in force).

(5) In this regulation—

loyalty scheme link means a link to a part of a website that includes—

(a) information about a loyalty scheme; or

(b) a way for a person to become a member of a loyalty scheme.

22B Use of pre-commitment logo in mobile loyalty application

(1) This regulation applies on and after 1 September 2016.

(2) A loyalty scheme provider in relation to whom a mobile loyalty application is distributed or made available must ensure that—

(a) each part of the application that includes information about responsible gambling, or information about how to become a participant in the loyalty scheme, also includes the logo specified in the logo standards for mobile loyalty applications (or, if subregulation (3) applies, the logo referred to in that subregulation); and

(b) the logo is included in a size that is not smaller than the size of any logo for a loyalty scheme that also appears in that part of the application; and


Endnotes


S.R. No. 172/2014

28



(3) If the logo standards have been amended but the amendment has not yet come into operation, the mobile loyalty application may bear the logo specified for mobile loyalty applications in the amended logo standards (instead of the logo specified in the logo standards as currently in force).

22C Use of pre-commitment logo in loyalty scheme application form

(1) This regulation applies on and after 1 December 2016.

(2) A loyalty scheme provider must ensure that each loyalty scheme application form that is distributed or made available by the provider includes, in a prominent location, the logo specified in the logo standards for loyalty scheme application forms (or, if subregulation (4) applies, the logo referred to in that subregulation).


(3) For the purpose of subregulation (2), a location that is used for the terms and conditions of a loyalty scheme is not a prominent location.

(4) If the logo standards have been amended but the amendment has not yet come into operation, the loyalty scheme application form may bear the logo specified for loyalty scheme application forms in the amended logo standards (instead of the logo specified in the logo standards as currently in force).

22D Inclusion of pre-commitment information in loyalty scheme application form

Reg. 22C inserted by S.R. No. 139/2015 reg. 15.

Reg. 22D inserted by S.R. No. 139/2015 reg. 15.

Endnotes


S.R. No. 172/2014

29

(1) This regulation applies on and after 1 December 2016.

(2) A loyalty scheme provider must ensure that each loyalty scheme application form that is distributed or made available by the provider includes, in a prominent location, the statement "YourPlay gives you the power to track how much money and time you are spending as you play. You can also use YourPlay to set limits on the money and time you spend on gaming machines and to see your playing history online at any time. YourPlay can be added to your loyalty membership card and used on any gaming machine in Victoria. You can register for YourPlay at yourplay.com.au or ask a staff member for assistance.".


(3) For the purpose of subregulation (2), a location that is used for the terms and conditions of a loyalty scheme is not a prominent location.

23 Discouraging or drawing attention to the use of pre-commitment and encouraging limit changing

(1) A loyalty scheme provider must not discourage, hinder or obstruct, or conduct a loyalty scheme in a manner that discourages, hinders or obstructs, a person from doing any of the following things—

(a) obtaining a casual player card;

(b) obtaining a registered player card (and having recorded in the pre-commitment system any information that is relevant for that purpose);

(c) using the pre-commitment system;

(d) seeking assistance to use the pre-commitment system;

(e) setting a time limit or net loss limit under the pre-commitment system;

Endnotes


S.R. No. 172/2014

30

(f) changing a time limit or net loss limit set under the pre-commitment system;

(g) setting or resetting a password or personal identification number that is used by the pre-commitment system in relation to the person's playing of gaming machines;

(h) viewing a statement of the information about the playing of gaming machines that has been recorded by the pre-commitment system in respect of a player card held by the person;

(i) using the player account equipment installed on or in a gaming machine;

(j) otherwise using the pre-commitment system.


(2) A loyalty scheme provider must not encourage or induce a person to increase a time limit or net loss limit that the person has set under the pre-commitment system.


(3) A loyalty scheme provider must not give preference to, or treat more favourably, persons using casual player cards over persons using registered player cards.


(4) This regulation does not apply to a loyalty scheme provider who is a venue operator or casino operator.Note

Similar requirements to this regulation are imposed on a venue operator or casino operator by regulation 18.

Division 2—Loyalty points

Endnotes


S.R. No. 172/2014

31

24 Accumulation of loyalty points for activities other than playing gaming machines

(1) A loyalty scheme provider who is not a venue operator or casino operator must not allow a person to participate in a loyalty scheme unless the scheme provides for the accumulation of both gaming points and non-gaming points in any approved venue or casino in which the loyalty scheme is provided.


(2) A venue operator or casino operator must not allow a person to participate in a loyalty scheme unless the loyalty scheme provides for the accumulation of both gaming points and non-gaming points in the approved venue or casino.


25 Award of gaming points must not exceed award of non-gaming points

(1) A loyalty scheme provider who is not a venue operator or casino operator must not allow a person to participate in a loyalty scheme that awards more gaming points to a person than it would award non-gaming points to the person if the person spent the same amount on the purchase of goods or services not related to the playing of gaming machines as the amount bet by the person on gaming machines.


(2) A venue operator or casino operator must not allow a person to participate in a loyalty scheme that awards more gaming points to a person than it would award non-gaming points to the person if the person spent the same amount on the purchase of goods or services not related to the playing of

Endnotes


S.R. No. 172/2014

32

gaming machines as the amount bet by the person on gaming machines.


26 Loyalty points must not be redeemed for gaming machine credits or gaming tokens

(1) A loyalty scheme provider who is not a venue operator or casino operator must not allow a person to participate in a loyalty scheme that enables loyalty points to be redeemed for—

(a) gaming machine credits; or

(b) gaming tokens; or

(c) any thing that can be exchanged for gaming machine credits or gaming tokens; or

(d) any other thing that can used to play a gaming machine.


(2) A venue operator must not allow a person to participate in a loyalty scheme if that loyalty scheme enables loyalty points to be redeemed for—

(a) gaming machine credits; or

(b) gaming tokens; or

(c) any thing that can be exchanged for gaming machine credits or gaming tokens; or

(d) any other thing that can used to play a gaming machine.


Endnotes


S.R. No. 172/2014

33

27 Gaming points must not be redeemed for rewards of greater value than rewards for the redemption of non-gaming points

(1) A loyalty scheme provider who is not a venue operator or casino operator must not allow a person to participate in a loyalty scheme that redeems gaming points for a bonus, benefit or thing of greater monetary value than would be awarded for redemption of the same amount of non-gaming points.


(2) A venue operator or casino operator must not allow a person to participate in a loyalty scheme that redeems gaming points for a bonus, benefit or thing of greater monetary value than would be awarded for redemption of the same amount of non-gaming points.


Division 3—Information requirements28 Information required before issuing loyalty player

cards

(1) This regulation applies if the Minister directs the monitoring licensee, under section 3.8A.2 of the Act, to provide a pre-commitment system.

(2) A venue operator or a casino operator must, before issuing a loyalty player card to a loyalty scheme participant, inform the loyalty scheme participant that the loyalty player card can be linked to a registered player account or can be used as a casual player card.


Endnotes


S.R. No. 172/2014

34

(3) A venue operator or a casino operator must, before issuing a loyalty player card to a loyalty scheme participant, inform the loyalty scheme participant that the loyalty player card can be used to set a time limit or net loss limit or track their gaming machine play under the pre-commitment system.


(4) A venue operator or a casino operator must, before issuing a loyalty player card to a loyalty scheme participant, ask the loyalty scheme participant whether they wish to use the loyalty player card to set a time limit or net loss limit or track their gaming machine play under the pre-commitment system.


(5) A loyalty scheme provider must not encourage or induce a person to obtain a casual player card rather than a registered player card.


(6) A loyalty scheme provider must not draw attention to a person because that person is using or has used the pre-commitment system.


(7) A loyalty scheme provider must not require a person to participate in a loyalty scheme in order to use or access the pre-commitment system.


Endnotes


S.R. No. 172/2014

35

(8) Subregulations (5), (6) and (7) do not apply to a loyalty scheme provider who is a venue operator or casino operator.Note

Similar requirements to subregulations (5), (6) and (7) are imposed on a venue operator or casino operator by regulation 18.

29 Information to be given to loyalty scheme participants

For the purposes of section 3.5.36A(1) of the Act, the prescribed information is—

(a) the information specified in the player information standards for brochures relating to the pre-commitment system; and

(b) a statement to the effect that, under section 3.5.41(1) of the Act, a person who is or was a participant in a loyalty scheme may have access to any information held by the loyalty scheme provider relating to the person's participation in the scheme and that a fee not exceeding $20 may be charged for the provision of access to the information.

30 Information to be contained in player activity statement

(1) For the purposes of section 3.5.37(1) of the Act, the prescribed information is—

(a) the name of the participant; and

(b) the number or other identifier of the player loyalty card or account assigned to the participant by the loyalty scheme provider; and

(c) the statement period; and

Reg. 29(a) substituted by S.R. No. 139/2015 reg. 16.

Endnotes


S.R. No. 172/2014

36

(d) in respect of all times during the statement period when the participant used his or her player loyalty card or account in the manner instructed by the loyalty scheme provider while playing a gaming machine—

(i) the total number of hours and minutes the participant played gaming machines; and

(ii) the total number of days, being any period of 24 hours set by the loyalty scheme provider, on which the participant played gaming machines; and

(iii) the net amount won or lost during the statement period by the participant on gaming machines expressed in accordance with subregulation (3) or (4) (as the case requires); and

(e) the information specified in paragraph (d) in respect of each calendar month during the statement period; and

(f) a statement to the effect that a participant may cease participating in the loyalty scheme by notifying the loyalty scheme provider; and

(g) a statement to the effect that the player activity statement only contains information relating to occasions where the participant used his or her loyalty player card or account in the manner instructed by the loyalty scheme provider while playing gaming machines; and

(h) the starting time of the period of 24 hours set by the loyalty scheme provider as a day; and

Endnotes


S.R. No. 172/2014

37

(i) if a loyalty scheme does not record jackpots won from playing gaming machines that are part of a linked jackpot arrangement, a statement to the effect that the player activity statement does not include information about any jackpots won from playing a gaming machine that is part of a linked jackpot arrangement; and

(j) the statement "Excessive gambling can hurt you and those you care about, financially and emotionally. But there are many ways to get help for those troubled by their gambling. Free, confidential support is available at www.gamblershelp.com.au or call Gambler’s Help on 1800 858 858"; and

(k) a statement to the effect that the player activity statement is a summary of player activity, and that full details of the transactions are available on request, and that a fee not exceeding $20 may be charged for the provision of access to the information; and

(l) if a loyalty scheme provider's system records the amount won or lost by a participant for each session of playing a gaming machine only in dollar amounts, a statement to the effect that the net amount recorded as won or lost by the participant is the sum of the amounts won or lost, calculated to the nearest dollar, in each session of playing a gaming machine and that the accuracy of this amount is dependent on the participant using the loyalty player card or account in the manner instructed by the loyalty scheme provider; and

(m) a statement to the effect that the player can set a time limit or net loss limit or track their

Reg. 30(1)(m) amended by S.R. No. 139/2015 reg. 17(1).

Endnotes


S.R. No. 172/2014

38

gaming machine play using the pre-commitment system; and

(n) the statement "Use YourPlay to set limits and track your gaming machine play at any time from anywhere—at a venue or online. Visit yourplay.com.au for more information or ask venue staff for details.".

(2) The statement referred to in subregulation (1)(j) must be printed in bold or in a font that is at least two points larger than the font used elsewhere in the player activity statement.

(3) The net amount won or lost by a participant is to be expressed in dollars and cents, except as provided by subregulation (4).

(4) If a loyalty scheme provider's system does not record cents, the net amount won or lost must be expressed in dollars, being the sum of the amounts won or lost in each relevant session of playing a gaming machine, with each of those amounts being rounded down to the nearest dollar.Examples

Example 1

The following is an example of a player activity statement where—

(a) the loyalty scheme records jackpots won from playing gaming machines that are part of a linked jackpot arrangement; and

(b) the loyalty scheme provider's system records amounts in dollars and cents.

Player Activity Statement for Ms J Smith

Statement Period: 01/03/16 to 30/09/16

Card or Membership Number: 123 456 78

Net Amount Won or Lost: -$170.00

No. of Days: 15

Reg. 30(1)(n) inserted by S.R. No. 139/2015 reg. 17(2).

Reg. 30(4) amended by S.R. No. 139/2015 reg. 17(3).

Endnotes


S.R. No. 172/2014

39

Total time spent playing gaming machines: 22 hours and 53 minutes

Time spent playing gaming machines and amount won or lost each month

MonthNo. of Days Duration

$Net Amount Won or Lost

March 4 6h 35m -50.10

April 0 0h 0m 0.00

May 2 3h 32m -15.00

June 2 2h 21m -33.20

July 2 3h 13m -55.00

August 3 5h 11m -14.00

September 2 2h 1m -2.70

Notes

1 In this statement, a day starts at 4.00 a.m.

2 This activity statement only contains information relating to occasions where you used your loyalty player card or account in the manner instructed by the loyalty scheme provider while playing gaming machines.

3 This statement is a summary of your gaming activity for the period shown. Full details may be obtained by contacting the loyalty scheme provider as described in this statement. A fee not exceeding $20 may apply for provision of the detailed information.

4 You may set a time limit or net loss limit or track your gaming machine play using the pre-commitment system.

5 You may cease participating in this loyalty scheme by contacting the loyalty scheme provider.

You can contact the loyalty scheme provider—

* at the gaming venue.

Excessive gambling can hurt you and those you care about, financially and emotionally. But

Endnotes


S.R. No. 172/2014

40

there are many ways to get help for those troubled by their gambling. Free, confidential support is available at www.gamblershelp.com.au or call Gambler's Help on 1800 858 858. Example 2

The following is an example of a player activity statement where—

(a) the loyalty scheme does not record jackpots won from playing gaming machines that are part of a linked jackpot arrangement; and

(b) the loyalty scheme provider's system records amounts in dollars only.

Player Activity Statement for Ms J Smith

Statement Period: 01/03/16 to 30/09/16

Card or Membership Number: 123 456 78

Net Amount Won or Lost: -$170.00

No. of Days: 15

Total time spent playing gaming machines: 22 hours and 53 minutes

Time spent playing gaming machines and amount won or lost each month

MonthNo. of Days Duration

$Net Amount Won or Lost

March 4 6h 35m -51

April 0 0h 0m 0

May 2 3h 32m -15

June 2 2h 21m -33

July 2 3h 13m -55

August 3 5h 11m -14

September 2 2h 1m -2

Notes

Endnotes


S.R. No. 172/2014

41

1 In this statement, a day starts at 4.00 a.m.

2 This activity statement only contains information relating to occasions where you used your loyalty player card or account in the manner instructed by the loyalty scheme provider while playing gaming machines.

3 This statement does not include information about any jackpots won from playing a gaming machine that is part of a linked jackpot arrangement.

4 The net amount recorded as won or lost by you is the sum of the amounts won or lost, calculated to the nearest dollar, in each session of playing a gaming machine and the accuracy of this amount is dependant on you using the player loyalty card or account in the manner instructed by the loyalty scheme provider.

5 This statement is a summary of your gaming activity for the period shown. Full details may be obtained by contacting the loyalty scheme provider as described in this statement. A fee not exceeding $20 may apply for provision of the detailed information.

6 You may set a time limit or net loss limit or track your gaming machine play using the pre-commitment system.

7 You may cease participating in this loyalty scheme by contacting the loyalty scheme provider.

You can contact the loyalty scheme provider—

* at the gaming venue.

Excessive gambling can hurt you and those you care about, financially and emotionally. But there are many ways to get help for those troubled by their gambling. Free, confidential support is available at www.gamblershelp.com.au or call Gambler's Help on 1800 858 858.

═══════════════

Endnotes


S.R. No. 172/2014

42

Endnotes1 General information

See www.legislation.vic.gov.au for Victorian Bills, Acts and current authorised versions of legislation and up-to-date legislative information.

The Gambling Regulation (Pre-commitment and Loyalty Scheme) Regulations 2014, S.R. No. 172/2014 were made on 21 October 2014 by the Governor in Council under section 11.2.1 of the Gambling Regulation Act 2003, No. 114/2003 and came into operation on 1 December 2015: regulation 3.

The Gambling Regulation (Pre-commitment and Loyalty Scheme) Regulations 2014 will sunset 10 years after the day of making on 21 October 2024 (see section 5 of the Subordinate Legislation Act 1994).

INTERPRETATION OF LEGISLATION ACT 1984 (ILA)

Style changes

Section 54A of the ILA authorises the making of the style changes set out in Schedule 1 to that Act.

References to ILA s. 39B

Sidenotes which cite ILA s. 39B refer to section 39B of the ILA which provides that where an undivided regulation, rule or clause of a Schedule is amended by the insertion of one or more subregulations, subrules or subclauses the original regulation, rule or clause becomes subregulation, subrule or subclause (1) and is amended by the insertion of the expression "(1)" at the beginning of the original regulation, rule or clause.

Interpretation

As from 1 January 2001, amendments to section 36 of the ILA have the following effects:

• Headings

All headings included in a Statutory Rule which is made on or after 1 January 2001 form part of that Statutory Rule. Any heading inserted in a Statutory Rule which was made before 1 January 2001, by a Statutory Rule made on or after 1 January 2001, forms part of that Statutory Rule. This includes headings to Parts, Divisions or Subdivisions in a Schedule; Orders; Parts into which an Order is divided; clauses; regulations; rules; items; tables; columns; examples; diagrams; notes or forms. See section 36(1A)(2A)(2B).

Endnotes


S.R. No. 172/2014

43

http://www.legislation.vic.gov.au/

• Examples, diagrams or notes

All examples, diagrams or notes included in a Statutory Rule which is made on or after 1 January 2001 form part of that Statutory Rule. Any examples, diagrams or notes inserted in a Statutory Rule which was made before 1 January 2001, by a Statutory Rule made on or after 1 January 2001, form part of that Statutory Rule. See section 36(3A).

• Punctuation

All punctuation included in a Statutory Rule which is made on or after 1 January 2001 forms part of that Statutory Rule. Any punctuation inserted in a Statutory Rule which was made before 1 January 2001, by a Statutory Rule made on or after 1 January 2001, forms part of that Statutory Rule. See section 36(3B).

• Provision numbers

All provision numbers included in a Statutory Rule form part of that Statutory Rule, whether inserted in the Statutory Rule before, on or after 1 January 2001. Provision numbers include regulation numbers, rule numbers, subregulation numbers, subrule numbers, paragraphs and subparagraphs. See section 36(3C).

• Location of "legislative items"

A "legislative item" is a penalty, an example or a note. As from 13 October 2004, a legislative item relating to a provision of a Statutory Rule is taken to be at the foot of that provision even if it is preceded or followed by another legislative item that relates to that provision. For example, if a penalty at the foot of a provision is followed by a note, both of these legislative items will be regarded as being at the foot of that provision. See section 36B.

• Other material

Any explanatory memorandum, table of provisions, endnotes, index and other material printed after the Endnotes does not form part of a Statutory Rule. See section 36(3)(3D)(3E).

Endnotes


S.R. No. 172/2014

44

2 Table of AmendmentsThis publication incorporates amendments made to the Gambling Regulation (Pre-commitment and Loyalty Scheme) Regulations 2014 by statutory rules, subordinate instruments and Acts.–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

Gambling Regulation (Pre-commitment and Loyalty Scheme) and Gambling Amendment Regulations 2015, S.R. No. 139/2015

Date of Making: 24.11.15Date of Commencement: Regs 6–17 on 1.12.15: reg. 3

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

Endnotes


S.R. No. 172/2014

45

3 Amendments Not in OperationThere are no amendments which were Not in Operation at the date of this publication.

Endnotes


S.R. No. 172/2014

46

4 Explanatory details

Penalty Units

These Regulations provide for penalties by reference to penalty units within the meaning of section 110 of the Sentencing Act 1991. The amount of the penalty is to be calculated, in accordance with section 7 of the Monetary Units Act 2004, by multiplying the number of penalty units applicable by the value of a penalty unit.

The value of a penalty unit for the financial year commencing 1 July 2015 is $151.67.

The amount of the calculated penalty may be rounded to the nearest dollar.

The value of a penalty unit for future financial years is to be fixed by the Treasurer under section 5 of the Monetary Units Act 2004. The value of a penalty unit for a financial year must be published in the Government Gazette and a Victorian newspaper before 1 June in the preceding financial year.

——Table of Applied, Adopted or Incorporated Matter

The following table of applied, adopted or incorporated matter is included in accordance with the requirements of regulation 5 of the Subordinate Legislation Regulations 2014.

Statutory rule provision

Title of applied, adopted or incorporated document

Matter in applied, adopted or incorporated document

Regulation 4(1) (definition of player information standards), regulation 29(1)(a)

Standards for printed information for players of gaming machines published by the Minister on the Commission's website from time to time

The part of the standards that applies to brochures

Endnotes


S.R. No. 172/2014

47

Documents

Gambling Regulation (Pre-commitment and Loyalty …FILE/14-172sr001.docx · Web viewGambling Regulation (Pre-commitment and Loyalty Scheme) Regulations 2014. S.R. No. 172/2014