Loyalty Cards UAE, Customer Loyalty System, Customer Loyalty Program , AVI-infosys.com

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For more information: http://www.avi-infosys.com/loyalty-system.html iBonus Terminal is the most powerful and sophisticated off-the-shelf smart card loyalty and prepaid solution available today. Comprehensive member card transaction and smart card handling functions such as issuing card, blacklist and replace card are all included in this little device. It enables the card handling process to be done at any branches.

Text of Loyalty Cards UAE, Customer Loyalty System, Customer Loyalty Program , AVI-infosys.com

  • 1. Contactless SmartcardComplete Backend ServerSolutionEmbedded Web Servere-Rewards Advanced ReportingSoftware- Web Basedwww.smart-loyalty.netSmartcard based Loyalty e-Rewards Solution& Prepaid e-Cash subsystemPrint your own Brand on this cardISO9001:2008CertifiedIT Solutions Provider

2. AVI INFOSYS - ProfileAVI INFOSYS is an ISO 9001:2008 CertifiedProfessional Consulting and SolutionProvider Company based in Dubai,United Arab Emirates.AVI INFOSYS is pleased to respond to ClientsProject Requirements for Comprehensive and TotalIntegrated Solution for Enterprise-CRM & Loyalty/E-Cash Management Systems. Our review of the MarketPlace indicates that many Vendors can provide theAutomated Systems; however only a few, such asAVI INFOSYS is Capable of Assisting Client in Plans,Develops and Implements of such a Highly ComplexCRM & Loyalty/e-Cash Management & InformationTechnology Business continuity Projects.AVI INFOSYS is a leader in Partnering with clients toachieve breakthrough performance through the intel-ligent use of Information Technology. AVI INFOSYSis Trusted and Valued by clients for the High QualityServices and Commitment to deliver real results.SummaryHereby, AVI INFOSYS is one of the reputedorganization in providing High-Level CRM & Loyalty/e-Cash Management solution & Information TechnologySecurity Solutions and Services. We are a group of ITProfessional with well Qualifications and Experiences.We can deliver IT services from Simple Department-wise Solutions until most Complexities like MultiOrganization or Nation-wide Solutions.We would like to express our highly appreciations to allour customers for the trust and thank our prospectivecustomers for planning to have a professionalrelationship with our companyOur comprehensive involvement with clients beginsat the consultancy stage in order to understand andcustomize solutions that best suit the activity andvolume of business. AVI Infosys has the capabilityin Planning, developing and Implementing complexmanagement & technology Projects.Our slogan, Define, Design, Deploy.best illustrates our approach toimplementation and utilization of ITmanagement tools, defining yourbusiness needs and understandingyour internal business processes is keyto success.At AVI INFOSYS, we first define your usage and goals,design appropriate solution, then Deploy that solutionat your organization.The team at AVI INFOSYS has a successful track recordof helping clients achieve breakthrough performancethrough use of intelligent technologies efficiently.2 3. 3AVI INFOSYS - Smartcard based e-Rewards SystemThe AVI INFOSYS system, the next generation e-Rewards System with e-Cashsubsystem, is based on the award winning technology of distributed embeddedweb server and contact-less smart card.Members can enjoy real time balance checking and gift redemption with schemestailored for their personal profile at eRewards online web reporting software.Additionally, the system also includes tools that provide analysis of member profilebased CRM data, and reports that generate real time feedback of any marketingplan.AVI INFOSYS e-Rewards System consists of 4basic firmware components: Contactless Smartcards. iBonus terminal. iBonus Server. e-Rewards Advanced Reporting Software.Basic FeaturesSince the most current information about themembers are stored on the member cards, thisreduces the dependency of real time information fromthe centralized database server, as in the case of thetraditional magnetic strip card e-Rewards Systems. 48bytes of basic member information are stored on theultra light card, or one of the sectors of the classic cardin the following format.OverviewiBonus Terminal is the heart of the loyalty operation. Itcompactly contains an embedded web server, journaldatabase with built-in software applications thatoperates independently without the need of an extraPC. Operation is carried out using a keypad for inputand a built-in smart card reader to transfer informationto and from the Member Card. Transaction recordsstored in the Terminal can be collected by iBonusServer software through TCP/IP network.Very easy to deployUnattended Server DesignWhen deploying iBonus Terminal at each outlet, it onlyneeds to enter the Server IP and Server port at eachTerminal. iBonus Server automatically register theTerminal when the Terminal connects to the server thefirst time. Deregistration is also to be done at Terminalside. The setup process can be done even there is noone attending the iBonus Server. It saves up the manpower during deployment.Dynamic Virtual IP OperationEvery TCP/IP connections between iBonus Terminaland iBonus Server is initiated at Terminal side. With thesimplicity of the protocol, Terminals can work perfectlywith just a dynamic virtual IP. Port forwarding at theTerminal side is not necessary. It saves the effort onconfiguring the tricky router settings.System Health MonitoringThe system health can be monitored at server side.Administrator can make use of the information shownat the eRewards Software to track the Terminal whichneeds maintenance. Web report viewing terminalstatus 4. Advanced Card ControlLost card replacement, expiry date extension and cardrepair can be done at any branches.Real Time Balance CheckingMembers can enjoy real time balancing by simplypresenting their card to iBonus Terminal. If the Terminalis connected to POS, the balance is also sent to POS.Receipt Reprint and Auto ReprintWhen printer is connected, a receipt is printedwhenever any transaction is made. Press the button Aif you wish to reprint the receipt of the last transaction.If auto reprint is on, two receipts will be print for everytransaction.Customizable Customer IDCard issuing company may like their card number tobe in their own format. Administrator can customizethe customer ID of each member card. In case ofcustomers losing their member card, the replacedmember card can have the same customer ID. Therange of customer ID is 0 9999999999999999.4 Expiry Date Calculation ModesThere are 4 different choices of Member Card expiryschemes:1. Always Valid In scheme 1, member card never expires. Thisis simple. However card replace and blacklistingfeature cannot be used.2. Fixed Month In scheme 2, Fixed Month, you simply decidewhich month of the year you want the MemberCard to be expired. For example, the current monthis February and the expiry month is set as January.The Member Card will not be able to use in Januaryof next year.3. Relative to Card Initializing Date In scheme 3, Relative to Card Initializing Date, youhave to define the number of months relative to theMember Card Initializing Date. For example, if youset 12 months and the Member Card is initializedon January 2002, the Member Card will be expiredon January 2003.44. Automatic expiry extension based on the last visit. In scheme 4, Automatic Expiry Extension Based onthe Last Visit, the expiry date will be automaticallyextended by the administrator defined periods(months) if Members purchase, redeem, or reloadbefore the card expires.Staff Card ReconfirmationStaff card is needed to be presented to the Terminalagain for some transaction types which are lessfrequently used. It will ensure staff intention on usingthose transaction types.Staff Card Transaction AuditingStaff Card ID is logged for every transaction. It willfacilitate auditing at the server report. iBonus Reportcan summarize the amount collected by each individualstaff.Maximum E-Cash LimitiBonus Master Card defines the maximum e-Cashamount to be stored in each card. This safety measureenhances the safety for the card users.Maximum Transaction LimitMaximum transaction limit must be defined in eachstaff card. All transaction that alters the accumulatedspending or e-Cash balance is limited by this value.High ScalabilityMicrosoft Access Support / Microsoft SQL Server2005 supportiBonus Server connects to Microsoft Access databaseand also connects to Microsoft SQL Server 2005through ADO .Net technology. For a large deploymentwith sophisticated reporting or clusters for database,Microsoft SQL Server 2005 can fit in to such purpose.Also by using the reporting service feature in SQLServer 2005, iBonus Reports a web based report canbe leveraged. The iBonus System instantly becomes ahub for generating sales a financial report centre.High Reliability5000 Transaction BufferIn case of temporary network failure, transaction isstored in the flash memory of iBonus Terminal. Up to5000 transaction can be stored in the memory. As soonas the network is reestablished, the transaction is sentback to server. As the database in iBonus is used asbuffer, the data integrity of the database is taken intogreat care. Journal database is implemented at iBonusTerminal. During Terminal start-up the flash memory 5. 5copy of the database is decompressed to RAM. Duringthe transaction, each updating SQL command isrecorded at the journal file after successful executionon the RAM copy of the database. The database iscommitted either periodically or when the journal filereaches a certain size. During write back, the RAMcopy is written back to the Flash memory. In case ofunexpected power shutdown, all the commands in thejournal file are re-executed against the flash memorycopy of database.Record Duplication DetectioniBonus Server ensures that no record is recorded twicein the database. This is done by recording the last recordof that terminal in the Server. If the acknowledgementof the transfer of the last record is missed, the Terminalmay send back the same record again. By comparingthe record being transferred with the last record,Server can tell whether there is duplication and rejectthe record accordingly.High SecurityAnti-fraud Card Control feature The newly replaced card will reflect the pre-blacklistsalvage value of the lost card even it is used at anyother Terminals after reported loss, Only one replaced card is issued even the userintentionally report c