Final Thesis

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Pakistan Affairs Notes by Shakeel Babar

Text of Final Thesis

HE IMPACT OF JOB SATISFACTION ON EMPLOYEE PERFORMANCE IN EDUCATION SECTOR OF GILGIT

THE IMPACT OF JOB SATISFACTION ON EMPLOYEES PERFORMANCE

A Thesis Submitted to the Karakoram International University Gilgit In Partial Fulfilment of the Requirements for the Degree ofBachelors in Business AdministrationByBasharat Hussain2009-kiu-0192009-2013

Declaration

I hereby declare that this project is completely my own work and that any supplementary sources of information have been accordingly cited.I hereby declare that any Internet sources published or unpublished works from which I have quoted or depict references fully in the text and in the content list. I know that failure to do this will result in failure of this project due to plagiarism. I understand I may be called for viva and if so must attend. I acknowledge that this is my responsibility to check whether I am required to attend and that I will be available during the viva periods.SignedDateName of Supervisor

AcknowledgmentFirst of all I would like to express my sincere appreciation and gratitude to my supervisor Mr. Sajjad Haider for his guidance and insight throughout in making my thesis and especially, his precious suggestions and comments that in fact guided my research and also helped me to structure my thesis.I am also very obliged to my parents for their continuous support. I owe a lot of their unconditional love and understanding.

AbstractThe purpose of this research is to find the relationship between job satisfaction and employee performance. Basically the fundamental purpose of this research is to know the cause and effect of job satisfaction and employee performance in the field of education of Gilgit. The study targets that how job satisfaction impact on employee performance. The study was based on the target population of subjects of Gilgit city and has a size of 150 respondents. The findings show that there is a positive relationship between job satisfaction and employee performance.

Keywords: job satisfaction, employee performance, motivation, education industry, Gilgit.

ContentsDeclarationIIAcknowledgmentIIIAbstractIVTabel of content for figures7CHAPTER NO1 INTRODUCTION1.1introduction81.2 Purpose Statement:111.3 Objectives:111.4 Significance:111.5Research questions and hypothesis131.5.1 Research Question131.5.2 Research Hypothesis131.6Term definition131.7 Conceptual model:14CHAPTER NO 2 LITERATURE REVIEW15CHAPTER NO 3 METHODOLOGY263.1 Research paradigm:263.2 Research approach273.3 population and sampling283.3.1Population283.3.2 Sampling293.3.3 Sample size293.4 Measures293.5 Data collection method303.6 Methodology31CHAPTER NO 4 ANALYSIS34Descriptive analysis344.1.1Reliability test344.1.2Demographic profile of respondents344.1.3 Histogram354.2Inferential Analysis374.2.1 Inferential analysis374.2.2Correlation394.2.3 Regression41CHAPTER NO 5 Discussion and Conclusion455.1 Discussion:455.2 Conclusion465.3 Implications475.4 Limitation485.5 Future Research48References49Index...................................................................................................................53

V

Table of contents for figuresFigure 1 conceptual model.....................................................................................page14Reliability test (figure2).........................................................................................page34Demographic information (figure3).......................................................................page34-35Histogram (figure4).................................................................................................page35Histogram (Figure 5).................................................................................................page36Histogram (figure 6)..................................................................................................page36Scatter plot (figure7)..................................................................................................page37Scatter plot (figure8)...................................................................................................page38Scatter plot (figure9)...................................................................................................page38Correlation (figure10)...................................................................................................page39Correlation (figure 11)..................................................................................................page40Correlation (figure12)...................................................................................................page41Regression (figure 13).................................................................................................page41-42Regression (figure 14)................................................................................................page 42-43

CHAPTER NO 1INTRODUCTION1.1introductionThe topic which I have chosen is The impact of job satisfaction on employees performance. Job satisfaction is very important in every sector the employee cant pay attention on their job if they dont have job satisfaction from their organization it is an important output that employees work for organization. It comprises of extrinsic and intrinsic factors and helps maintain able and willing work forces. It is an interesting and significant area for conducting research. The study made on the job satisfaction will reveal the factors of feelings of employees. Education sector plays an important and vital role for the better productivity and enhance the literacy rate so the sector which I chose, is education sector of Gilgit. The importance of education sector is much more than all other sectors because this sector is the back bone of the country the primary objective of government policy in the last few years has been to improve the level and quality of education in Gilgit. The government vision is to expand primary education and this measure can be used to assess whether government schools have increased their coverage, by increasing enrolments faster than the growth in population, especially at the primary level because that level forms the core of the literate population. Literacy and primary school enrolment rates in Gilgit have shown improvement during last five years but they are still lagging behind other countries of the region. Scarcity of resources and inadequate provision of facilities and training are the primary obstacles in imparting and expanding education. The present governments strategy for the sector includes improving the functioning and utilization of existing schools, improving the quality of education, increasing enrolment, improving access to education and expanding the primary education system. Under the 18th constitutional amendment control and management of the education sector has been devolved to the provinces. They are now responsible for the key areas of the education sector i.e. curriculum and syllabus, centres of excellence, standards of education up to intermediate level (Grade 12) and Islamic education. Planning and policy and standards of education beyond Grade 12 are covered under Federal Legislative List. All the provinces have shown their commitment to the National Education Policy 2009.Despite strong economic growth during most of the past decade, Gilgit has not progressed satisfactorily in social sectors, especially in education. With an adult literacy of only 57%, almost one-half of its adult population is unable to read or write. This considerably limits the opportunity towards acquiring skills and technical knowledge for higher productivity and better earning levels. School enrolments are low and school dropout rates too high. The budgetary allocation to education has remained around 2% of GDP for the past decade, with a high proportion being spent on recurrent heads mainly salaries, leaving a small amount for quality enhancement such as teachers training, curriculum development, provision of school facilities and monitoring and supervision of education.Wagner (1992) described about participations effect on performance and satisfaction He found that there is direct relationship between participants and performance and participation can have statistically significant effects on performance and satisfaction, but the average size of these effects is small enough to raise concerns about practical significance. Charlie (2001) described the relationship between interaction among actual ease-of-moment determinants and job satisfaction and the prediction of voluntary turnover of moment.The result about that study was individual level characteristics that determine actual ease of movement, often ignored in favour of general job availability perspectives, appear to behave similarly to unemployment rate in that job satisfaction's negative effect on turnover was greater when either type of mobility determinant was high. Petty, Gail and Jerry (1984) investigated about A meta-analysis of relationships between job satisfaction and individual performance. It is not unusual for performance evaluation data to be restricted in range because of errors of leniency and central tendency as well as because of the standardizing effects of employee selection and training programs.Janseen explained about Fairness perception as a moderator in the curvilinear relationships between job demands and job satisfaction and job performance.The result of this study was in terms of job design, creating a fit between reasonable demands and fair rewards will be particularly effective and valued for the good performance because the employees are interested in long term security good benefits and job protection. Sherry and Rabi(1992) elaborated about organizational stress, job satisfaction and job performance where do we go from here? they found in their study that there is a strong rela