6000attendees

350speakers

150exhibitors

10conferences

THE FUTURE OF PAYMENTS, BANKING, IDENTITY, ECOMMERCE AND RETAIL

SHOW PREVIEW

FEATURING

26 - 27 June 2019, Suntec Convention Centre, Singapore

www.seamless-expo.com/asia

Organised byTitle SponsorFollow us on

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DIGITAL ID AND SECURITY CARDS AND BANKING SMARTRETAIL

COUNTRYSHOWCASE

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STRATEGY

MARKETING

KEYNOTE PLENARY /CHINA PAVILION

For Delegate Passholders Only

SINGAPORE PAVILION

START-UP

SINGAPORE PAVILION

MAIN ENTRANCE ENTRANCE E-COMMERCE

GET READY TO GO SEAMLESS ALL FREE TO ATTEND

26-27th June

REGISTER AT www.terrapinn.com/seamlessreg

SEAMLESS SUMMIT. 60 of Asia’s payments leaders are coming together at this exclusive event to discuss and debate the future of payments in Asia. This is a paid or invitation only conference.

SEAMLESS PAYMENTS TRACK 1. The future of payments is now. Come and see the latest payments solutions and learn how new technologies are changing the way we transact.

Catch up on work and charge your device at the WORKSTATIONS

Take your store into the future with new ideas, exciting innovations and cutting-edge technology, in the SEAMLESS RETAIL THEATRE

Hear from some of Asia’s most exciting ecommerce companies and technologies. In the SEAMLESS KEYNOTE SESSIONS. Then following these hear insights on E-COMMERCE MARKETINGfrom South East Asianexperts.

Take your ecommerce business to the next level in the E-COMMERCE STRATEGY THEATRE.

SEAMLESS IDENTITY explores the latest trends, ideas and solutions in digital ID, authentication and access control.

SEAMLESS PAYMENTS TRACK 2. Come and see the latest payments solutions and learn how new technologies are changing the way we transact.

Relax, recharge and meet with colleagues and partners at the SEAMLESS CAFÉ.

Understand how technology is changing banking and the role of cards in Asia today at the CARDS AND BANKING TRACK

MEET ASIA’S MOST EXCITING STARTUPS. We have carefully curated the top 80 of Asia’s most exciting new startups. Come and meet the companies desperate to shape the future of commerce in Asia.

New to ecommerce? Come and join the E-COMMERCE UNIVERSITY and learn where and how to get started

Come and hear how the future of commerce is evolving across south east-asia in the COUNTRY SHOWCASE THEATRE

VISIT THE DIGITAL ID THEATRE TO SEE THE FUTURE OF DIGITAL ID, AUTHENTICATION & ACCESS CONTROL

10AM | 26th JUNE | DIGITAL ID & SECURITY THEATRE

ASGAR ALIIT Consultant, Office of the Prime MinisterNepal

AIRADA LUANGVILAISEVP and Acting VP Thailand Digital GovernmentDigital Government Development Agency

12PM | 26th JUNE | DIGITAL ID & SECURITY THEATRE

KENDRICK LEEDirector, Trusted Data DivisionNational Digital Identity GovTech

10:30AM | 26th JUNE | DIGITAL ID & SECURITY THEATRE

EUROPE’S LEADING MOBILE-ONLY ALTERNATIVE BANK IS SET TO LAUNCH IN ASIA THIS YEAR

JAKUB ZALRZEWSKIGeneral Manager APACREVOLUT

Granted unicorn status in 2018, Revolut put the customer at the core of their strategy. Come and hear about their launch plans and gain insights into their success.

11AM | 26th JUNE | KEYNOTE THEATRE

CREATING AN ENGAGING CUSTOMER EXPERIENCE

KHANH HWANGGlobal Head, Mobile ProductHSBC

Customers expect more from their banks than ever before – they want access to products and services at a time that works for them, and they want it quickly. Khanh will discuss how building a mobile banking ecosystem that places customer experience at the core, has increased customer retention, satisfaction and engagement.

4PM | 26th JUNE | BANKING & CARDS THEATRE

USING APPS TO INCREASE MALL PRESENCE

ANDREW YEOHRegional Head of Marketing (Shopping Centres)IKEA

IKEA’s killer retail app improves the in-mall experience. IKEA wants their centres to be a meeting place where people not only shop but also connect, socialise, get inspired, experience new things and find something new every day. Come and hear IKEA’s success story from Andrew.

2PM | 26th JUNE | SMART RETAIL THEATRE

BUILDING A PAYMENT ECOSYSTEM

AJEY GORECTOGO JEK

GO-PAY: GO JEK an on-demand super app that covers everything from ride-hailing, good delivery and payments & financial services.

Learn how GO JEK have tapped into the massive potential of Indonesia’s electronic payment market with Go-Pay – the mobile wallet of ride-hailing.

9AM | 26th JUNE | PAYMENTS 1 THEATRE

ACCELERATING DIGITALPAYMENT ADOPTION

RAY SHUNDirector, Project Management, Transaction Banking, Standard Chartered

Digital payment adoption is essential as we move towards a cashless society

Ray will share insights into using mobile technology to encourage digital payment adoption, how to build trust in digital payments and how to consolidate the many different digital payment methods.

2PM | 26th JUNE | PAYMENTS 1 THEATRE

RETAIL 2030: GOING DIGITAL

PAVAN PIDUGULeader of International Store Transformations – POS and Payment Systems, WALMART

Under his leadership, Pavan has transformed Walmart’s customer-facing technology.

In this afternoon keynote session, Pavan will share insight into how you can transform a traditional retail business. He’ll demonstrate how you can use disruptive technologies and new in-store concepts to transform the customer experience.

3PM | 26th JUNE | KEYNOTE THEATRE

LEVI STRAUSS STITCHES OMNICHANNEL WITH DIGITIAL TRANSFORMATION

ANIL SRINIVASSr Director & Regional P&L Owner, E-CommLEVI

Most retailers think they are omnichannel but are really multichannel. To get omnichannel right, you need to get the data right. Anil will share how Levi Strauss have pooled their multiple data sets to provide a truly omnichannel experience for the customers.

2PM | 26th JUNE | ECOMMERCE STRATEGY THEATRE

KEYNOTE PRESENTATIONACCELERATING GLOBAL GROWTH: USING PAYMENTS AS A COMPETITIVE ADVANTAGE

Join leaders from Stripe and top Asian e-commerce companies, as they share how today’s tech-forward merchants are using payments to turbo-charge global growth.

11:30AM | 26th JUNE | KEYNOTE THEATRE

EXPLORE THE FUTURE OF COMMERCE ACROSS ASIACome and join a panel of local players from across the ecosystem to understand the payments, e-commerce and retail landscape of each market

COUNTRY SHOW CASE THEATRE

9AM | 26th JUNE

Vietnam

10AM | 26th JUNE

Thailand

2PM | 26th JUNE

Malaysia

12PM | 26th JUNE

China

1PM | 26th JUNE

Indonesia

SESSIONS & SPEAKERS YOU SHOULDN’T MISS76 DAY 1 HIGHLIGHTS WEDNESDAY 26 JUNE 2019 WEDNESDAY 26 JUNE 2019 DAY 1 HIGHLIGHTS

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98 CONFERENCE AGENDA OVERVIEW DAY 1 WEDNESDAY 26 JUNE 2019

09:00 09:00Driving mobile payment adoption

Ajey Gore, CTO, Go-Jek

What’s next for digital banking?

Neelkant Rawal, Head of Digital Platform, HSBC

Compliance and data protection

Jonathan Kok, Partner, RHTLaw Taylor Wessing LLP

Policy implementation for eGovernments

Dr. Dennis Reyes, Technology Modernisation Architect, Department of Finance, Philippines

Build It: Creating your e-commerce site

Search marketing for e-commerce

Christie Laumagbas, AVP, Ecommerce & E-business, Genting Cruise Lines

Thomas Kerschis, Head of Customer Platform, Volkswagen AG

Experiential Shopping

Diego Dultzin Lacoste, Co-Founder & CFO, OnTheList

Vietnam

PANELLISTS:

Son Tran, Founder and CEO, Tiki

Kevin Villareal, Head of Product, Timo (VP Bank)

09:30Enhance authentication security and consumer experience with EMV® 3-D Secure compliance

Jean Fang, Product Manager – Global Lab, Fime

Real time payment passive authentication: Increase revenue and reduce fraud

Cameron Church, Direct Market Planning – Fraud & identity, Threatmetrix

Digital Transformation of Payments: Habits and Experience

Rachel Yager, CEO, FortuneTimes Group

Smart Card Development

Walter Zhou, Director, Golden Internet of Things

The future of e-commerce marketing: Technology & trends

Senior Representative, Criteo

Machine Learning & AI Fraud Prevention

Ben Laurie, Head of Asia, Accertify

Mesh Bluetooth Payment & Authentication Solutions

Shinho Choi, CEO, Beaconyx

10:00Driving adoption at the bottom of the pyramid

Jojo Malolos, CEO, Wing, Cambodia

Self-service banking

Henry Gue, Group Executive - Operations, Metrobank Card Corp

P2P payments

Milind Sanghavi, Head, Digital Payments, OCBC

Nepal’s E-Governance project: Making access to government services easy

Asgar Ali, IT Consultant to the Prime Minister of Nepal

Build It: Choosing a payments gateway

Sandeep Aggarwal Founder, Droom

Capturing the millennial customer’s attention

Max Newnham, Director, Brand & Creative Strategy, CNBC International

PANEL: Balancing customer experience with compliance and privacy

Session Sponsored by Sphere Identity

Putting the consumer at the centre of your digital transformation

Stephen C. Patton, Asian Sourcing Regional Manager, Liverpool

Thailand

PANELLIST:

Worachat Luxkanalode, Head of Consumer Digital Solutions, Bank of Ayudhya

10:30Payment transformations: Leading through innovation

Jonathan O Bautista, Regional Solutions Consultant, BPC Banking Technologies

Digitalisation – When to stop? Or optimal Digitalisation

Ramkumar Sekar, COO, Asia Pacific Region, Yalamanchili

Simplifying Payments Technology for Merchants and Acquirers

Abhish Saha, General Manager, MerchantSuite

Transforming everyday transactions with Singapore’s National Digital Identity

Kendrick Lee, Director, Trusted Data Division National Digital Identity, GovTech

Embracing actionable analytics

Senior Representative, Netcore Solutions

Challenges faced by retailers in today’s digital marketing strategies and how to overcome them

Wayne Cheong, CMO, IMIN Technology

11:00 KEYNOTE ADDRESS: LIFESTYLE BANKING: BEING A PART OF YOUR CUSTOMERS LIFEJakub Zalrzewski, General Manager APAC, Revolut

11:30ACCELERATING GLOBAL GROWTH: USING PAYMENTS AS A COMPETITIVE ADVANTAGE

12:00Big data in payments

Arprajit Sharma, Asia Pacific Head of Payments and Receivables Technology, Citi

Elevating customer engagement with AI

Matthew Johnson, Global Head of Analytics Platforms, Standard Chartered

Using AI to improve the payment experience

Amol Bahuguna, Head of Payments and Cash Management, Commercial Bank Dubai

Digital Government Development in Thailand: Moving Forward Together?

Airada Luangvilai, Senior Executive Vice President and Acting Vice President of Thailand Digital Government Academy, Digital Government Development Agency

Build It: Making your idea investable

Prateek Sharma, Investor – Surge, Sequoia Capital, India & Founder, Surge Start Up

Digitalising your UX

Darren Yeo, Senior UX Strategist, Digital Acceleration Unit, Singapore Airlines

How competition law can affect your e-commerce business

Nimisha Tailor, Former Deputy Director (Policy & Markets), Competition and Consumer Commission

Using retail data to increase sales

Jaime Syjuco, Managing Director, Moda Pacifica

China

13:30Supercharging ATM service innovation using cloud-based ATM solutions

David Smith, Renovite

Combatting fraud & money laundering in payments networks

Senior Representative, Vocalink

Making payments easy, secure and mobile with WizarPOS

Senior Representative, WizarPOS

ID cards & security: Getting it right

Senior Representative, Kytronics Break

eCommerce Connected and Distributed

Rachel Yager, CEO, FortuneTimes Group

Getting smart with technology: Innovative retail solutions

Senior Representative, Flexsolver

13:00Mobile payments: The first stage to a mobile bank

Christopher Davison, CEO + Co Founder, BigPay

Open Banking Innovation

Dilip Krishnan, Open Banking/API Business Banking, OCBC

Making cross-border payments easy

Joe Tusin, CEO, Chynge

Cloud-based government

Senior Representative, iGovPhil

Unleashing the potential of your data

Dione Song, COO, Love Bonito

Hyperlocalization: The gateway to e-commerce success

Saovanee Somchit, Shopee

Retail Space Redefined

Siaoyin Tan, Capitaland

Indonesia

PANELLISTS:

Hermn Widjaja, VP of Engineering, Tokopedia

Ajey Gore, CTO, Go-Jek

Elizabeth Ina Suwandi, EVP – Product Development Transactional Banking, BCA

Sell It: Setting your marketing strategy

12:30Payment tokenization

Senior Representative, Red Dot Payment Break

Mastering digital trust & safety: Insights from the front lines

Kevin Lee, Trust and Safety Architect, Sift Science

Optimising your site to drive revenue and increase profitability

Senior Representative, Cloudflare

Effective e-commerce order management

Senior Representative, Unicommerce

IOT for Retail

Sam Su, Sales SVP, SUNMIBreakBreak

PAYMENTS I E-COMMERCE UNIVERSITYCARDS AND BANKING E-COMMERCE STRATEGYPAYMENTS II E-COMMERCE MARKETINGDIGITAL ID AND SECURITY SMART RETAIL COUNTRY SHOWCASE

THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR

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1110

1110 CONFERENCE AGENDA OVERVIEW DAY 1 WEDNESDAY 26 JUNE 2019

Register at www.terrapinn.com/seamlessreg GET READY TO GO SEAMLESS GET READY TO GO SEAMLESS Register at www.terrapinn.com/seamlessreg

Agenda correct as at 8 May 2019 and is subject to change. Please visit www.terrapinn.com/seamlessasia for the latest agenda.

16:00Using FinTech to democratise payments

Samuel Sentana, VP of Fintech, Tokopedia

Driving financial inclusion

Markus Gnirck, Co-Founder, tryb Group

Emerging market remittances made easy

Worachat Luxkanalode, Head of Consumer Digital Solutions, Bank of Ayudhya

Biometric identity proofing

James Jimenez, Director and Spokesperson, Commission on Elections

Sell It: Getting started with social

Kristine Cruz, Head of Marketing for E-Commerce, Quorum International Inc.

Creating a winning social strategy

Walter Navarro, Director of Marketing and Communications, Sofitel

Business Select Blockchain Platform for transforming the Landscape of Ecommerce and Retails

Thanh Dao, Chief Technology Officer and Co-Founder, Nexty Platform

Online to offline: Taking a digital business physical

Clare Chan, Co-Founder and Managing Director, Her Velvet Vase

Fintech Pitch Off

17:00Blockchain and the future of payments

Cris Tran, Country Head, Infinity Blockchain

RegPac revolution

Mona Zoet, Founder, RegPac

Payment Innovation Post

Elizabeth Ina Suwandi, EVP – Product Development Transactional Banking, BCA

Muntinlupa’s Citizen ID Card

Grace Salvador, Program Director, Lingkod Muntinlupa Foundation

Sell It: Going mobile

Son Tran, Founder and CEO, Tiki, Vietnam

AI in e-commerce: What can it do for you?

Mike Ghasemi, Chief Industry Analyst, Retail & Hospitality, Mike Ghasemi Research

Making payments easy

Gordon Nugent, Regional Head of Online, HP

Beacons & location-based marketing

15:30 KEYNOTE ADDRESS: PAYMENTS AT THE SPEED OF LIFEPaul Stoddart, President, New Payment Platforms, Mastercard

15:00 KEYNOTE ADDRESS: RETAIL 2030: GOING DIGITALPavan Pidugu, Leader of International Store Transformations – POS and Payment Systems, Walmart, USA

18:00 END OF DAY ONE

16:30Taking your POS mobile

Senior Representative, Bluebird Inc

Enabling easy, secure payments processing over the phone

Senior Representative, Twilio

Agency banking: The road to improved financial inclusion

Senior Representative, Nationlink

Managing digital identity in the cloud

How to optimise a payment gateway for your e-commerce business, save money & time

Max Ng, Associate Director, AsiaPay,

Designing your in-store experience: What do customers want?

Doing personalisation right: What you need to know

17:30Megatrends in payments for business

Atul Bhuchar, Group Product Head - Payments, GTS, DBS

Rural banking transformation

Lotte Schou-Zibell, Technical Advisor for Finance, ADB

Personalisation at POS

Sukesh Rai, VP Global Payments and International Alliance, Kotak Mahindra Bank

Blockchain & digital ID

Hary Yoon, Blockchain Lab Leader, Shinhan Bank

The Seamless Checkout: Reducing cart abandonment

Joseph Chan, E-Commerce Director, CMG Retail

The seamless checkoutGetting to grips with dark social

Srishti Dugar, Regional Social Media Manager (APAC), Crocs

14:30Innovative financing solutions for SME funding

Senior Representative, Fin2B

Evolution of a modern card payment solution

Shailesh Soni, Regional Solutions Consultant, BPC Banking Technologies

Making payments faster

Senior Representative, Vocalink

Tested, secure identification and authentication solutions

Senior Representative, NXP

Enhancing the customer journey with custom alerts & personalised communication

Senior Representative, Twilio

International Growth: Leveraging Marketplaces for Cross Border Trade

Simon Kelly, Strategic Partnership Manager, ChannelAdvisor

The future of retail: Video analytics

Senior Representative, Trakomatic

Sell It: Getting started with marketplaces

Justin Chan, Shopee Mall Brand Partnership Lead, Shopee

14:00 14:00Accelerating digital payments adoption

Ray Shun, Director, Project Management, Transaction Banking, Standard Chartered

Creating an engaging customer experience

Khanh Hwang, Global Head Mobile Product, HSBC

Payments in the cloud

Vivek Nair, VP, Digital Transformation Lead – APAC and EMEA Retail Branch Network, Citi

Rural inclusivity of Digital ID

Abhishek Ranjan, Chief Technology Officer, CSC e-Governance Services

Creating a personalised experience

Andy Khen, Corporate Director of Revenue & Distribution, PMG Hotels & Resorts

Getting omnichannel right

Anil Srinivas, Sr Director & Regional P&L Owner – E-Commerce, Levi Strauss & Co

Using apps to increase mall presence

Andrew Yeoh, Regional Head of Marketing (Shopping Centre), IKEA Southeast Asia

Malaysia

PANELLISTS:

James Yeang, SVP of Commercialization, iPrice Group

Christopher Davison, CEO + Co Founder, BigPay

Joe McGuire, CEO & Co-Founder, MyMy

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PAYMENTS I E-COMMERCE UNIVERSITYCARDS AND BANKING E-COMMERCE STRATEGYPAYMENTS II E-COMMERCE MARKETINGDIGITAL ID AND SECURITY SMART RETAIL COUNTRY SHOWCASE

THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR

SESSIONS & SPEAKERS YOU SHOULDN’T MISS1312

THE BANK OF THE FUTURE: INNOVATION FROM BACKEND TO FRONTEND

GUILHEM VINCENSHead of Change and Innovation APACABN Amro

Guilhem Vincens at ABN Amaro Bank has been digitalising and innovating in all aspects of the banking process. In this session, he will share his understanding of how innovation is creating the bank of the future, and the importance of backend to front end innovation.

9AM | 27th JUNE | BANKING & CARDS THEATRE

MAKING BLOCKCHAIN WORK FOR YOUR BUSINESS

ZACH PIETSERCo-Founder & Chief Development OfficerINTREPID VENTURES

Zach is one of Singapore’s largest investors and is building blockchain startups across Southeast Asia. Zach will share insights into real world applications of blockchain technology, how it impacts business, and how you can apply blockchain.

4:30PM | 27th JUNE | KEYNOTE THEATRE

MOBILE-FIRST: WHAT YOU NEED TO KNOW

LORENZO PERACCHIONERegional E-Commerce Director (SEA & AUNZ) Sephora

Digital innovator, Sephora, talks e-commerce in Southeast Asia. Lorenzo led the transformation of Sephora’s digital business in the region and spearheaded their mobile-first strategy.

9AM | 27th JUNE | ECOMMERCE MARKETING

MEGATRENDS IN PAYMENTS FOR BUSINESS

ATUL BHUCHARGroup Product Head – Payments, GTSDBS

When we talk about payments, we often think of retail banking consumers or P2P payments. However, technology is also changing B2B payments. In this session, Atul will share his insight into what the future of business payments will look like, how to choose the right technologies for you, and why it’s important to innovate business payments.

10AM | 27th JUNE | PAYMENTS 1 THEATRE

FOUR ASIAN FINTECH INNOVATORS YOU SHOULDN’T MISS

MATTHEW TIPPETTSCEO &Co-FounderClik

9:30AM | 27th JUNE

PAYMENTS 2 THEATRE

JOE MCGUIRECEO & Co-FounderMyMy

3PM | 27th JUNE

BANKING THEATRE

BRAD JONESCEOWave

12PM | 27th JUNE

PAYMENTS 2 THEATRE

TOMAS POKORNYCEOPiPay

2PM | 27th JUNE

COUNTRY SHOWCASE THEATRE

RETAIL TECHNOLOGY TO WATCH OUT FOR

JOSHUA KOHCEOCommune

In the current retail market, it is essential to embrace new technology to stand out. At Commune, Joshua Koh uses a combination of omnichannel and visual reality to give his customers a pure seamless experience.

12PM, | 27th JUNE | SMART RETAIL THEATRE

SHIP IT: GETTING STARTED WITH DELIVERY

NICOLE TRETWERHead of Logistics ServicesSwarovski

E-commerce growth in Asia has changed the customer expectations: same day delivery, efficient returns, and an omnichannel experience are now expected. But how do new ecommerce businesses get started with all these options? Come and hear how Swarovski do it.

12PM | 27th JUNE | ECOMMERCE UNIVERSITY THEATRE

EVERYTHING YOU NEED TO KNOW ABOUT E-COMMERCE MARKETING

HELEN HIDVEGI Head of Partner MarketingNetflix

ABHIMANYU SHEKHAWATDirector, Loyalty and Partnerships, Flipkart

KAREN CHANSVP of Digital, APMEAClarks

2PM | 27th JUNE

ECOMMERCE MARKETING THEATRE

3PM | 27th JUNE

ECOMMERCE MARKETING THEATRE

12PM | 27th JUNE

ECOMMERCE MARKETING THEATRE

DAY 2 HIGHLIGHTS THURSDAY 27 JUNE 2019 THURSDAY 27 JUNE 2019 DAY 2 HIGHLIGHTS

ECOMMERCE UNIVERSITY The Ecommerce University is designed for those new to e-commerce. In a series of one-hour sessions over two days, you will cover everything from building your business, selling your product, delivery logistics and how to grow your business. If you’re getting started on your e-commerce journey, this is the theatre for you.

10AM | 27th JUNE

ECOMMERCE UNIVERSITY THEATRE

1PM | 27th JUNE

ECOMMERCE UNIVERSITY THEATRE

3PM | 27th JUNE

ECOMMERCE UNIVERSITY THEATRE

THOMAS STROOCo-FounderMimpi Sleep

YONG SHENG TAMCross-Border business Development & Partnership Lead, South East Asia, Ebay

HEATHER GOHCMOAir Asia Big Loyalty

DEFINING YOUR CUSTOMER JOURNEY

GETTING STARTED INTERNATIONALLY THROUGH MARKETPLACES

LOYALTY 101

MARKETING AND PARTNERSHIPS

BUILDING LOYALTY ONLINE

USING ANALYTICS TO DRIVE MORE SALES

1514

GET READY TO GO SEAMLESS Register at www.terrapinn.com/seamlessreg

1514 CONFERENCE AGENDA OVERVIEW DAY 2 THURSDAY 27 JUNE 2019

Register at www.terrapinn.com/seamlessreg GET READY TO GO SEAMLESS

09:00

Sessions begin at 09:30

The bank of the future: innovation from backend to frontend

Guilhem Vincens, Head of Change and Innovation APAC, ABN AMRO Bank

Payments and partnerships

Sounak Sinharay, Program Manager, Global Retail Payments and Digital Wallets, Standard Chartered

Impact of Digital ID & Security

Branson Lee, CEO, ECXX

Sell It: What you need to know about data

Arnab Ganguly, Group Head of Digital Marketing, Analytics & E-CRM, Kanmo Retail Group

Mobile-first: what you need to know

Lorenzo Peracchione, Regional E-Commerce Director (SEA & AUNZ), Sephora

Trends impacting e-commerce marketplaces

Lakshay Kalra, Product Manager, Carousell

Growing your international business

Katsumi Kubota, Managing Director/Marketing Advisor for ASEAN Region, Seiko

Start-up pitch off

09:3010 digital payments trends you need to know

Innovative architecture for rapid service deployment: Facilitating new payment methods

Senior Representative, Renovite Technologies

Data monetisation: How?

Matthew Tippetts, CEO and Co-Founder, Clik

Smart card dispensing

Senior Representative, Pointman

Programmatic 101: Why you need to be doing it

Building seamless e-commerce logistics

Singapore Post

What is the future of the retail industry powered by the RetailTech?

Bruno Zysman, CEO, DominoPos

11:00 KEYNOTE SESSION: E-COMMERCE EXPANSION IN ASIAIn this keynote session, two of Asia’s e-commerce experts will share their insights into the trends driving Asia’s rapid e-commerce growth and the opportunities it is creating for businesses in the region.

10:00Payments & cybersecurity: Getting it right

Nimesh Dwivedi, Credit Card & Business Centre Director, FE Credit

Re-inventing retail banking

Andreas Kurniawan, EVP – Head of Digital Banking and Transformation, OCBCNISP

Payments disrupted: The new normal

Amit Kurseja, Head of External Payments, Amazon

Digital privacy: What’s the reality?

Andrew Weaver, Executive Director, Digital Identity New Zealand

Sell It: Defining your customer journey

Thomas Stroo, Co-Founder, Mimpi Sleep

Marketing automation in e-commerce

Joseph Yuen, Chairman, HKFEC

Scaling up

Qamar Tahasildar, Catalogue Manager, E-Commerce, Al-Futtaim

Rethinking loyalty for retailers

10:30The impact of real-time payments

Senior Representative, Vocalink

Digital risk analysis: The future of financial crime risk management

Tames Rietdijk, CEO, Business Forensics

Advanced fraud protection

Senior Representative, Riskified

Mobile ID opportunities Going beyond multi-channel: Delivering a seamless customer experience

Senior Representative, Infobip

Delivering personalised customer experiences at scale

Senior Representative, Twilio

Real-time consumer authentication and interaction

Dato’ Kenny Goh, Co-Founder, Executive Director, Group Chief Executive Officer, Macrokiosk

12:00Enabling secure digital payments transactions

Karan Seth, Vice President, Treasury Service at JP Morgan, JP Morgan

Improving card payment security

Rahul Dayal, EVP – Head – Business Intelligence & Credit Cards BSG, RBL

Payments & the cloud

Brad Jones, CEO, Wave Money

Roundtable Discussions:

Deep dive into the payments ecosystem in Asia

Ship It: Getting started with delivery

Nicole Tretwer, Head of Logistics Services, Swarovski

Using analytics to drive more sales

Karen Chan, SVP of Digital, APMEA, Clarks

Streamlining logistics in transportation

Samar Singla, CEO, Jugnoo

Retail technology to watch out for

Joshua Koh, CEO, Commune Lifestyle

Philippines

PANELLISTS:

Kristine Cruz, Head of Marketing for E-Commerce, Quorum International Inc., Philippines

Christie Laumagbas, AVP, Ecommerce & E-business, Genting Cruise Lines, Philippines

Joseph Chan, E-Commerce Director, CMG Retail Philippines

13:00Cryptocurrency adoption Omnichannel digital banking

Senior Representative, Backbase

Collaboration between fintech and banks: The way forward for payments

Frederick M Faustino, Head, Mobile Banking and Payments, Bank of Philippine Islands

Roundtable Discussions:

Deep dive into the banking ecosystem in Asia

Grow It: Getting started internationally through marketplaces

Yong Sheng Tam, Cross-Border Business Development & Partnership Lead, Southeast Asia, eBay

Making content marketing work for you

Praveen Velu, Strategic Partnerships (Marketplace) APAC, Facebook

AI for Cross Border Market Penetration

Ashwin Rastogi, Country Manager, Club Factory

National Expansion

Long Tran, Marketing Director, Pharmacity

Singapore

PANELLISTS:

Qamar Tahasildar, Catalogue Manager, E-Commerce, Al-Futtaim

Huey Tyng Ooi, Managing Director, Grab Pay

12:30Break Break

Fast & secure money transfers

Senior Representative, PiPayBreak

Session delivered by

Tsubasa Koseki, CEO, FACY. Japan Break

13:30Choosing the right payments strategy for your business

Senior Representative, IPAY88

Mobile banks in Asia

Kevin Villareal, Head of Product, Timo (VP Bank), Vietnam

Transforming mobile payments

Senior Representative, NXP

Setting your digital marketing strategy

Quick, secure and low-cost international online payments

Senior Representative, Payoneer

Standing out from your competition: Getting noticed

09:00

09:30

11:00

10:00

10:30

12:00

13:00

12:30

13:30

PAYMENTS I E-COMMERCE UNIVERSITYCARDS AND BANKING E-COMMERCE STRATEGYPAYMENTS II E-COMMERCE MARKETINGDIGITAL ID AND SECURITY SMART RETAIL COUNTRY SHOWCASE

THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR

1716

1716 CONFERENCE AGENDA OVERVIEW DAY 2 THURSDAY 27 JUNE 2019

Register at www.terrapinn.com/seamlessreg GET READY TO GO SEAMLESS GET READY TO GO SEAMLESS Register at www.terrapinn.com/seamlessreg

16:00 KEYNOTE ADDRESS: BUILDING AN INCLUSIVE DIGITAL PAYMENTS ECOSYSTEM IN ASIAHuey Tyng Ooi, Managing Director, GrabPay Singapore, Malaysia & The Philippines

16:30 KEYNOTE ADDRESS: MAKING BLOCKCHAIN WORK FOR YOUR BUSINESSZach Piester, Co-Founder and CDO, Intrepid Ventures, Singapore

17:00 END OF SEAMLESS ASIA 2019 – SEE YOU IN 2020!

15:00Increasing virtual card penetration

Huey Tyng Ooi, Managing Director, Grab Pay

KYC and client lifecycle management

Joe McGuire, CEO & Co-Founder, MyMy

Leveraging new technology in cash management

Ian Chan, Head of Cash Management Singapore & Regional head Digital Banking, CIMB Bank Berhad

Roundtable Discussions:

Deep dive into the retail ecosystem in Asia

Grow It: Loyalty 101

Heather Goh, CMO, AirAsia Big Loyalty

Building loyalty online

Abhimanyu Shekhawat, Director – Loyalty and Partnerships, Flipkart

How to succeed at social in China

Claudius Ng, President, Singapore Chamber of E-Commerce

Chatbots in retail India

PANELLISTS:

Karma Bhutia, Founder, iShippo

Sukesh Rai, VP Global Payments and International Alliance, Kotak Mahindra Bank

15:30Remittances Machine learning in banking

Bayu Febriajie, VP, Innovation & Data Analytics, DBS, Singapore

Contactless payments Smoothing the path to purchase

Lisa Wong, Head of Marketing, Swarovski, Singapore

The future warehouse

Kavin Gursev, Warehouse Operations Manager, Habitat by Honestbee, Singapore

IoT in retail

14:00Machine learning & payments Blockchain in banking

Cris Tran, Country Head, Infinity Blockchain

Streamlining B2B payments

Sabrina Sng, Head of Digital Solutions, Cards and Payments, UOB

Roundtable Discussions:

Deep dive into the ecommerce ecosystem in Asia

Grow It: Scaling your business & going international

Karma Bhutia, Founder, iShippo

Marketing and partnerships

Helen Hidvegi, Head of Partner Marketing, Netflix

Driving customers to brick and mortar through collaboration

Joost Boer, Co-Founder and CPO, BigDish

Automation in retail

Shelly Chan, Marketing Manager, Nippon Paint

Cambodia & Myanmar

PANELLISTS:

Senior Representative, PiPay

Jojo Malolos, CEO, Wing

14:30Driving e-payments in Asia Driving adoption at the bottom of

the pyramid: Banking for allCompliance and data protection in payments

Device-specific marketing: Know your audience

Building your customer base Retail analytics: What you need to know

16:00

16:30

17:00

15:00

15:30

14:00

14:30

Agenda correct as at 8 May 2019 and is subject to change. Please visit www.terrapinn.com/seamlessasia for the latest agenda.

PAYMENTS I E-COMMERCE UNIVERSITYCARDS AND BANKING E-COMMERCE STRATEGYPAYMENTS II E-COMMERCE MARKETINGDIGITAL ID AND SECURITY SMART RETAIL COUNTRY SHOWCASE

THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR THEATRE SPONSOR

21

Seamless Asia 2019 is pleased to announce Seamless Asia Connect App - a new matchmaking service offering exhibitors and visitors the opportunity to pre-arrange meetings at Seamless Asia 2019.

Networking with Jujama is available 24/7, giving you time to plan and get the most from the event well in advance. Accessible via your desktop, laptop, mobile or tablet, allowing you to:

• Review the latest attendee list and schedule a meeting that suits your agenda

• Receive regular updates onsite

• Personalise your schedule with our easy-to-use scheduler to add meetings and seminars that you’re interested in

You can fill your whole day with productive meetings. By registering you will automatically receive access to this online match making platform.

It’s that simple!

To benefit from the FREE networking service, please register online. You will be automatically included and an invitation email with a personalised link will be sent to you with details on how you can benefit from this service!

GET READY TO GO SEAMLESS Register at www.terrapinn.com/seamlessreg

EXH

IBITO

R LISTIN

G

22 23

www.terrapinn.com/seamlessreg REGISTER NOWREGISTER NOW www.terrapinn.com/seamlessreg

SEAMLESS IDENTITY & CARDS

Ace Peripherals Pte Ltd

ALIOTH LLC

Biosmart

Chengdu Mind IOT Technology Co.,Ltd

Duali Inc

Elyctis

FIME

GET Group

Golden Spring Internet of Things Inc

I.D.3 Technologies

KYTronics

Linxens

LoRaID

LuxTag

NXP Semiconductors

Optaglio

Shenzhen Suprint Smart Technology Co.,Ltd,

Shenzhen Tunsing Plastic Co. Ltd.

SISA

Siss Technology

Smartpeak Technology Co., Ltd.

The Tabernacle (PCB) Products Pte Ltd

Toppan Forms Card Technologies Ltd

Vanstone Electronic (Beijing) Co., Ltd

Wuxi Huajie Electronic Informaion Technology Co., Ltd

Wuxi Juyao Plastic Co.Ltd

Xpensio Pte. Ltd.

Yalamanchili International Pte Ltd

SEAMLESS PAYMENTS & BANKING

Ace Peripherals Pte Ltd

ALIOTH LLC

Amex/Accertify

AsiaPay

Backbase

Beaconyx

Beijing Shenzhou Anfu Technology Co. Ltd

Bluebird

BPC

Businessforensics

Cardnet

Cashpoint Payment Solutions

Cazh

Clik

Curlec

Discover Financial Services

Eastern Communications Co Ltd

Emailage

FIME

Fin2B

Fujian Newland Payment Technology Co., Ltd.

Golden Spring Internet of Things Inc

Huizhou Topwise Communication Ltd,Shenzhen Branch

I.D.3 Technologies

Infobip

Ipay88

Jungle Finance Technology

Linxens

MerchantSuite

Nanopay Inc

NEXGO

Nexty

NXP Semiconductors

Optaglio

SEAMLESS E-COMMERCE

AllRites

Amex/Accertify

Arcadier

AsiaPay

ChannelAdvisor

Cloudflare

commercetools GmbH

Digital Commerce Intelligence

Emailage

FACY

fidentiaX

Flex-Solver

Infobip

MACROKIOSK SDN BHD

Netcore

OMNA

Red Dot Payment

Riskified

SendBird

Sift

Singapore Post

SISA

Smartpeak Technology Co., Ltd.

Stripe

Threatmetrix

Twilio

Unicommerce

Vcan Fintech

VeritasPay

W3C

SEAMLESS PAYMENTS & BANKING

Payoneer

Pi Pay Co., Ltd.

Pointman

Red Dot Payment

Renovite Technologies

Riskified

SendBird

Shenzhen Seaory Technology Co. Ltd

SHENZHEN UROVO TECHNOLOGY CO.， LTD

Sift

SISA

Siss Technology

Smartpeak Technology Co., Ltd.

Smartstream

Sphere Identity

Split

SprintQuip

Stripe

SZZT Electronics Co., LTD

The Tabernacle (PCB) Products Pte Ltd

Threatmetrix

Twilio

Uniform Industrial Corporation

Vanstone Electronic (Beijing) Co., Ltd

VeritasPay

VESL

Vocalink

W3C

wizarPOS

Wuxi Huajie Electronic Informaion Technology Co., Ltd

Xpensio Pte. Ltd.

Yalamanchili International Pte Ltd

SEAMLESS RETAIL

Bluebird

Capillary Technologies

Cashpoint Payment Solutions

ChannelAdvisor

Chengdu Mind IOT Technology Co.,Ltd

CitiXsys - iVend Retail

Datapath Systems

DominoPos

DUBACO Technology Co., Ltd.

FACY

Fujian Newland Payment Technology Co., Ltd.

Gulfnet (Thailand)

HillEver Technology Inc

Imin Technology Pte Ltd

MACROKIOSK SDN BHD

Moleskine Asia Ltd

Netcore

Pinnacle Technology Corporation

POSMART

Riskified

Shenzhen Emeno Technology Co

Shenzhen Tunsing Plastic Co. Ltd.

SHENZHEN UROVO TECHNOLOGY CO.， LTD

Smartpeak Technology Co., Ltd.

SprintQuip

SUNMI

SZZT Electronics Co., LTD

Trakomatic

Uniform Industrial Corporation

Vanstone Electronic (Beijing) Co., Ltd

VeritasPay

wizarPOS

Yingke iData Technology Pte Ltd

Zhejiang Chuanwei Electronic Technology Co Ltd

SEAMLESS FINTECH

Businessforensics

Clik

Compliy

Fin2B

IBD Technology

LuxTag

MiFon Labs

Nanopay Inc

Nexty

Pi Pay Co., Ltd.

Smartstream

Stripe

Twilio

Uboux

Vcan Fintech

VESL

Xpensio Corp.

STARTUPS AND INVESTORS

AllRites

Cazh

Compliy

Curlec

Digital Commerce Intelligence

fidentiaX

IBD Technology

Jungle Finance Technology

LoRaID

LuxTag

MiFon Labs

OMNA

Split

Uboux

Vcan Fintech

VESL

LUNCH /REFRESHMENT

CAFE

WORKSTATIONS

SPEAKER/VIP LOUNGE

PD03

PD01

PD04

PD02

S01

S02

S21

S41

S45

S43

S47

S49

S51

S55

S53

S57

S59

S42

S61

S62

S63

S64

S67

S68

S65

S66

S69

S70

S72

S76

S74

S78

S80

S71

S75

S73

S77

S79

S46

S44

S48

S50

S52

S56

S54

S58

S60

S25

S23

S27

S29

S31

S35

S33

S37

S39

S32

S36

S34

S38

S40

S22

S26

S24

S28

S30

S05

S06

S03

S04

S07

S08

S09

S11

S12

S15

S16

S13

S14

S17

S18

S19

S20

S10

D14

C22D22

D24D23

D21E19

E23 E24

E22

E20

E18

F23F22

G21L24 M24 N22

N20

N18

N14

N06

M02L02H02

K06G06 J06F06E06

J02F02E02

K05G05F05C06 D05

D03C04

D01C02

E05

E03

E01

D06

D04

D02K01G01F01 K02G02

L05H05 Q05

Q01

P06

P02

N10 P09

P15

P13

L22 M22

L18 M18

M23 N23 P21

P19P22

P20

P18

N02

P14

P12 Q11

P10 Q09

Q21

Q19

Q17P17

M21 N21

M17 N17

G15

G13

G11

F16G14

G10

H13 H14

H09 H10F12

F14

F10

G19

G17F18 G18

G22H22

H20

H18

H21J21

J19

J17

F21

F19

F17C18 D18D17

E17

E14

D10 E10

DIGITAL ID AND SECURITY CARDS AND BANKING SMARTRETAIL

COUNTRYSHOWCASE

UNIVERSITY

STRATEGY

MARKETING

KEYNOTE PLENARY /

SOLD RESERVED FREE

CHINA PAVILION

SINGAPORE PAVILION START-UP

SINGAPORE PAVILION

MAIN ENTRANCE ENTRANCE E-COMMERCE

2524 2524 FLOORPLAN

COMPANY BOOTH

ACCERTIFY/IN AUTH H18

ACE PERIPHERALS J21

ALIOTH G21

ARCADIER P15

ASIAPAY P18

BACKBASE H1

BANGLADESH PAVILION L02

BEACONYX E18

BIOSMART F23

BLUEBIRD K06

BPC BANKING TECHNOLOGIES H10

BPC MEETING ROOM C06

BUSINESS FORENSICS C02

CAPILLARY TECHNOLOGIES Q19

CASHPOINT Q01

CHANNELADVISOR N22

CHUNWEI TECHNOLOGY G17

CITIXSYS L05

CLIK PD02

CLOUDFLARE N20

COMPANY BOOTH

HILLEVER TECH N18

ID3 D24

GLOBAL Q21

IMIN TECHNOLOGY P09

INFOBIP H1

I 88 PD01

KYTRONICS F17

LINXENS F18

MACROKIOSK P22

MERCHANT SUITE E10

MIND IOT G15

MOLESKINE L22

NANOPAY D03

NATIONLINK F22

NETCORE SOLUTIONS P17

NEWLAND PAYMENT K01

NEXGO F01

NEXTY J17

NXP G18

OPTAGLIO F05

COMPANY BOOTH

COMMERCETOOLS GMBH Q05

DATA PROTECT D05

DATAPATH E06

DISCOVER MEETING ROOM C22

DOMINOPOS P10

DONGSENG F10

DUALI D02

DUBACO N23

EASTERN COMMUNICATION E19

ELYCTIS D22

EMAILAGE P06

EMENO E01

FIME F19

FIN2B E24

FLEX-SOLVER N14

FOONGTONE N17

GET GROUP D10

GSI M22

GSIT G06

GULFNET E23

COMPANY BOOTH

PAYONEER M23

PIPAY D23

POINTMAN G05

POSMART N21

REDDOT PAYMENT Q09

RENOVITE H05

RISKIFIED P19

SENDBIRD P21

SHANGHAI SMARTPEAK TECH. CO. C18

SHENZHEN SEAORY N02

SHENZHEN SUPRINT J06

SHENZHOU ANFU L18

SIFT SCIENCE G19

SINGPOST N10

SISA J19

SISS E17

SMART STREAM TECHNOLOGIES H20

SPHERE IDENTITY P02

SPRINTQUIP G10

STRIPE M02

COMPANY BOOTH

SUNMI G02

SZZT ELECTRONICS F06

TABERNACLE H22

THREATMETRIX K05

TOPPAN E22

TOPWISE J02

TRAKOMATIC Q17

TWILIO K02

UIC L24

UNICOMMERCE M21

UROVO G11

VANSTONE D18

VERITASPAY INC F02

VOCALINK, A MASTERCARD COMPANY H02

W3C M18

WIZARPOS G01

WUXI HUAJIE F16

WUXI JUYAO M24

XIAMEN PINNACLE M17

XPENSIO D21

YALAMANCHILI H09

STARTUPS BOOTH ALLRITES S07

BONSUKU S21

BRANKAS S22

CAZH.ID S03

COINHAKO S20

COMPILY S16

CURLEC S15

DIGITAL COMMERCE INTELLIGENCE S06

FIDENTIAX S14

GATSUB S18

IBD S13

JUNGLE FINANCE TECHNOLOGY S01

LORAID S02

LUXTAG S11

MIFON S08

OMNA S10

OOCA S17

SPLIT S05

TRAVELSTOP S19

UBOUX S09

VCAN FINTECH S12

VESL S04

4 PAY

3

IDATA

27

www.seamless-expo.com/philippines

25 - 26 September 2019Smx Convention Centre, Manila, Philippines

THE FUTURE OF PAYMENTS, BANKING, IDENTITY, ECOMMERCE & RETAIL IN THE PHILIPPINES

7conferences

180speakers

100exhibitors

4000attendees

www.terrapinn.com/homedeliveryasia

24 - 25 September 2019Suntec Convention Centre, Singapore

INNOVATION, TRANSFORMATION & DISRUPTION IN RETAIL LOGISTICS

6conferences

150speakers

130exhibitors

1500attendees

REGISTER ATwww.terrapinn.com/seamlessreg

24 – 25 June 2020Suntec Convention CentreSingapore

See you next year