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Sourcing Sim ulator L icenses Liz C laiborne Woolrich G len O aks Lebanon A pparel V alD ’O r W hisperKnits B rooks B rothers TropicalSportswear Fruitofthe Loom S& S D istribution V irginia A pparel R ed W ell D ayton H udson Q A VerticalThreads K ellw ood C om pany A ckerm ans Ltd. Se Nike NantucketIndustries Private LabelConcepts Federated M erchandise LeviStrauss G aran Edison B rothers ContextG roup T anner C uddle Tim e C hic by H IS Eagles E ye ClaudelLingerie StarterC orp Kikom o G oldm an Sachs Km art A ztec Trading C harles G ilbertA ssoc GIDC U N ITE W L G ore & A ssoc V an H uesen Patagonia D anube K nitwear Capital-M ercury Shirt Lord O lord’sInc N atInstFashion T ech Lim ited D istServices W olverine W orldw ide C ajah M ountain H osiery B ain & C o.

Efficient Consumer Response

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Efficient Consumer Response. Efficient replenishment Systems, EDI Fewer stockouts Efficient promotion Promotions based on consumer demand Lean inventory to support promotions. Efficient Consumer Response. Efficient assortment Turnover Profit Enhances brand and retailer perceptions - PowerPoint PPT Presentation

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Page 1: Efficient Consumer Response

HED 460

Sourcing Simulator Licenses

Liz ClaiborneWoolrichGlen OaksLebanon ApparelVal D’OrWhisper KnitsBrooks BrothersTropical SportswearFruit of the LoomS&S DistributionVirginia ApparelRed WellDayton Hudson QAVertical ThreadsKellwood CompanyAckermans Ltd.

Se

NikeNantucket IndustriesPrivate Label ConceptsFederated MerchandiseLevi StraussGaranEdison BrothersContext GroupTannerCuddle TimeChic by HISEagles EyeClaudel LingerieStarter CorpKikomoGoldman Sachs

KmartAztec TradingCharles Gilbert AssocGIDCUNITEWL Gore & AssocVan HuesenPatagoniaDanube KnitwearCapital- Mercury ShirtLord Olord’s IncNat Inst Fashion TechLimited Dist ServicesWolverine WorldwideCajah Mountain HosieryBain & Co.

Page 2: Efficient Consumer Response

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Sourcing Simulator Licenses

Texas A&M UniversityUniversity of Missouri.Colorado State UniversityWestern Kentucky UniversityTexas Christian UniversityMurray State UniversityMichigan State UniversityUniversity of KentuckyOregon State UniversityUniversity of NebraskaSouthern Illinois UniversityIndiana State UniversityIowa State UniversityUNC Chapel HillUNC GreensboroKansas State University

Se

West Virginia UniversityCornell UniversityBaylor UniversityUniversity of HawaiiTexas Tech UniversityKent State UniversityMiddle TN State UniversityStephens CollegeCalifornia State UniversityUniversity of Rhode IslandSam Houston UniversityOhio State UniversitySouthwest Texas State UniversityU of MassachusettsN Illinois UniversityU of California - Irvine

Page 3: Efficient Consumer Response

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Sourcing Simulator Licenses

Auburn UniversityBall State UniversityClemson App. Res.Delta State UniversityOklahoma State U.East Carolina UTampere UniversityNorth Carolina State UIntegrated ConsultingStonefield JosephsonPrime Tanning CoBayer Clothing GroupMay MerchandisingLogistics Training Int’lExterior Wood, Inc.Firmin HouseGlen Oaks Industries

Se

American IdentityAndersen ConsultingAdexaBurlington IndustriesCone MillsDillardsDuPont NylonEDSGaley & LordGlen Raven MillsHologix IncIBMMilliken & Co.Russell-Cross CreekSara Lee CasualwearVF CorpWellman Inc.

Bios GroupBurlington Chemical CoCFT ConsultingPricewaterhouseCoopersT-MNA Inc.TimberlandNHK InternationalTwin Star Int’lNordstromBergdorf GoodmanLL BeanWal-MartLands EndThe GapWigwam MillsJBA InternationalBradley Perspectives

Page 4: Efficient Consumer Response

HED 460

Efficient Consumer Response

Efficient replenishment Systems, EDI Fewer stockouts

Efficient promotion Promotions based on consumer

demand Lean inventory to support promotions

Page 5: Efficient Consumer Response

HED 460

Efficient Consumer Response

Efficient assortment Turnover Profit Enhances brand and retailer perceptions

Efficient product introduction Pull strategy for new products Based on unmet needs

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Category Management Technique used by retailers

Product is sub-divided into categories that Reflect purchasing behavior of target customers

Are managed as separate business units

Supermarkets and mass merchandisers

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Categories as SBU’s Department is too broad and less

strategic 150-300 categories vs. 15-20

departments Product/brand is too narrow to

approach strategically 15-20,000 skus in a store and 16,000

new products/year

Page 8: Efficient Consumer Response

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Category Management Integration of Buying and

Merchandising responsibilities Management of price, shelf space, merchandising assortment strategy, promo efforts, replenishment

Affects manuf. sales and marketing Team approach between channel

members

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Category Plans Jointly developed by retailers

and suppliers Define strategies and

financial objectives GM Sales/cu ft.

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Buying/Merchandising Decisions

Responsibilities must be integrated Inventory allocation Space allocation/analysis Customer demand

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Category Management Goal - Retailer

Optimize each part of the store Allocate space that maximizes

Gross Margin/unit of space Goal – Supplier

To become the lead supplier or channel captain for that category

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Benefits Increased category sales (5-15%) Increased category margins Assists in creating optimal

assortments Reduction of SKU’s in most cases

For Mfct., move from trade allowances (push) to trade promotions (pull)

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Manco example Merchandising of tape products

was difficult Different buyers bought tape Solution = tape center Later mailing center

Prevented other vendors’ access 19 SKUs to up to 32 feet in office

superstores

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Direct Profit Profitability (DPP)

Profit associated with each category

Per unit Gross Margin minus all variable costs Procurement Distribution Sales

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Defining Categories Consider end uses (frozen, chilled,

deli fresh) Consider substitutablity (fresh/frozen) Consider complimentary purchase

decisions (pasta + sauce) Base decision on how customer buys Same “real estate”

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Page 17: Efficient Consumer Response

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Dairy category Displayed by brand name Customers shop by type (low fat,

full fat, no fat, fruit) Then individual flavors

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Ready to eat meals category

Type – Chinese, Italian, meat/two vegetables

Cooking method – oven, micro, stove

Low calorie or regular

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Defining Categories What products should be included? Beer Category- decisions

Shelf beer and cold beer part of total Shelf beer = 1 category and cooler =

2nd Sub category of beer/wine/alcohol Beer as a solution (picnic, party, meal)

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Roles/Implied Strategies Destinatio

n Traffic building Turf protecting Transaction building Excitement creation Cash generating Image creator

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Pasta CategoryStrategy ExamplesTraffic builder Std. Packs of dried spaghettiTransaction builder

Parmesan, fresh herbs, pasta sauces

Cash generator Lge. economy packs of dried pasta

Image creator Filled pastas: ravioli, tortellini….Excitement creator

Fresh, less well-known: stelline….

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Roles/Implied Strategies Routine/

preferred Transaction building Profit generating Turf protection

Page 23: Efficient Consumer Response

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Roles/Implied Strategies Convenien

ce Transaction building Profit generating Image enhancing

Page 24: Efficient Consumer Response

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Roles/Implied Strategies Occasional

/ seasonal Traffic building Excitement creation Profit generating

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Tactics – Traffic building Aggressive pricing on loyalty

products/low margins Media on frequently purchased

items Prominent space

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Case Study - ToothpasteResults Previous Current % Diff.Sales 12.3m 12.64m 2.8%Gross Profit

1.66m 1.52m (8.4%)

GP Margin 13.5% 12% (11%)Turns 12.2 14.5 19%Days supply

30 25.2 (16%)

GMROI 1.9 1.98 4.2%

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Leading Manufacturers – CM

P & G Kraft General Mills Unilever…Ralston Purina…Pillsbury Quaker…Kellogg’s…Coke

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Leading Retailers – CM HEB Safeway Wal-mart Ahold Kroger Wegman’s