Devon & Cornwall ConstabularyPolice Authority

Performance Summary

June 2009

Deputy Chief Constable Tony Melville

Force Performance Targets

April 2009 - May 2009

User SatisfactionWhole Experience

(Burglary, RTCs,Vehicle and Violent Crime)One-year Milestone Target: To exceed an 86% level of victims who are satisfied with the overall service provided by the police

12 Months to May 2009

Force:

Cornwall & the Isles of Scilly BCU:

Plymouth BCU:

Devon BCU:

83.7%

82.9%

83.4%

84.7%

User Satisfaction Whole Experience

(Racist Incidents)One-year Milestone Target: To exceed an 86% level of victims of racist incidents who are satisfied with the overall service provided by the police

12 Months to May 2009

Force:

Cornwall & the Isles of Scilly BCU:

Plymouth BCU:

Devon BCU:

77.3% (330)

80.9% (68)

77.6% (125)

75.9% (137)

Figures in brackets represent the number of respondents

User Satisfaction Whole Experience

(Anti-Social Behaviour Incidents)One-year Milestone Target: To exceed an 80% level of victims of ASB incidents who are satisfied with the overall service provided by the police

12 Months to May 2009

Force:

Cornwall & the Isles of Scilly BCU:

Plymouth BCU:

Devon BCU:

79.5%

78.4%

80.3%

80.1%

User Satisfaction Ease of Contact

(Burglary, RTCs,Vehicle and Violent Crime)One-year Milestone Target: To exceed a 94% level of victims who are satisfied with the ease of contacting someone who could assist

12 Months to May 2009

Force:

Cornwall & the Isles of Scilly BCU:

Plymouth BCU:

Devon BCU:

94.3%

94.8%

93.2%

94.7%

Public Confidence - Public Survey“The police and local council are dealing with the

ASB and crime that matter in this area”

One-year Milestone Target: To exceed 84% of respondents to the public survey who agree that ‘The police and local council are dealing with anti-social behaviour and crime that matter in this area’

12 Months to May 2009

Force:

Cornwall & the Isles of Scilly BCU:

Plymouth BCU:

Devon BCU:

80.0%

78.9%

80.5%

80.1%

Serious Acquisitive Crime

Rolling 12 Month Performance

One-year Target: To achieve a reduction of at least 2% in Serious Acquisitive Crime

April to May 2009

Force:

Cornwall & the Isles of Scilly BCU:

Plymouth BCU:

Devon BCU:

-16.3%

+4.8%

-41.5%

-10.4%

Crime Types

Robbery:

Domestic Burglary:

Theft of Vehicle/TWOC:

Theft from Vehicle:

-10.1%

-28.8%

-20.4%

-7.8%

Serious Violent Crime

Rolling 12 Month Performance

One-year Target: To achieve a reduction of at least 15% in Serious Violent Crime

April to May 2009Force:

CIOS BCU:

Plymouth BCU:

Devon BCU:

+86.5% (+90 Crimes)

+171.4% (+36 Crimes)

+84.8% (+15 Crimes)

+86.5% (+39 Crimes)

Increase attributable to:

• A 142.2% increase in Wound or Cause GBH with Intent to do GBH S.18 (from 45 to 109).

• A 43.1% increase in Inflicting GBH without Intent S.20 (from 51 to 73).

36 Forces recording a rise in serious violence - many of similar magnitude to the Force

Positive OutcomesOBTJ + Restorative Justice

April 2009 - May 2009One-year Target: To deliver a positive outcome in at least 33% of all offences with an expectation that of this 30% of all crimes will be brought to justice

Sanction Detection Rate: 28.7%

OBTJ Rate: 19.2% Restorative Justice Rate: 0.5% Positive Outcome Rate: 19.7%+ =

• The Sanction Detection Rate is being measured as a Lead Indicator for Offences Brought to Justice.

• There is a backlog in updating CIS/NSPIS Case Prep with the outcomes which is having an affect on measuring OBTJ performance.

• During April and May 2009, 90 Restorative Justice Disposals were issued.

Road Traffic CasualtiesNumber of people killed or seriously injured in RTCs

April 2009 - May 2009